Old Exam Papers June 2012 (Set 2)

2. Describe in detail the main principles of modern
communication. 20
vk/kqfud lapkj ds izeq[k fl)kUrksa dk lfoLrkj o.kZu
dhft;sA 20
3. Explain in brief the barriers of communication and give
suitable suggestions to remove them. 12+8
lapkj dh ck/kkvksa dks la{ksi esa Li"V dhft;s rFkk mUgsa nwj djus
ds fy, mi;qä lq>ko nhft;sA 12+8
4. Write short notes on the following :
(i) SWOT-analysis
(ii) Non-verbal communication
fuEufyf[kr ij laf{kIr fVIif.k;k¡ fyf[k;s %
(i) LokWV&fo'ys"k.k
(ii) lkadsfrd lapkj
10+10
10+10
5. What do you mean by Business Letter ? Explain the planning
phase of a business lettter. 5+15
O;kolkf;d&i=ksa ls vkidk D;k vfHkizk; gS \ ,d O;kolkf;d&i=
ds fu;kstu igyw dh O;k[;k dhft;sA 5+15
6. "Grapevine communication provide psychological
satisfaction to employees." Explain this statement and also
state its merit and demerits. 6+7+7
^^vaxwjyrk lapkj deZpkfj;ksa dks euksoSKkfud lUrqf"V iznku
djrk gSA** le>kb;s rFkk blds xq.k&nks"kksa dk o.kZu
dhft;sA 6+7+7
7. What is meant by Body Language ? Discuss the types and
significance of Body Language. 5+7+8
'kkjhfjd Hkk"kk dk D;k vFkZ gS \ 'kkjhfjd Hkk"kk ds izdkj ,oa
egÙo ij izdk'k Mkfy;sA 5+7+8
8. Write short notes on any two of the following :
(i) Role of feedback in communication
(ii) Types of business reports
(iii) Types of listening
10+10
fuEufyf[kr esa ls fdUgha nks ij laf{kIr fVIif.k;k¡ fyf[k;s %
(i) lapkj esa izfrfØ;k dh Hkwfedk
(ii) O;kolkf;d izfrosnu ¼fjiksVZ½ ds izdkj
(iii) Jo.k ds izdkj
700 2 BC-04 BC-04 3 PTO
10+10