KIUC Currents - Kauai Island Utility Cooperative

December 2010
KIUC in the
Community

Aloha Island Properties
EXCEEDING YOUR EXPECTATIONS
(808) 246-0334
4449-A Aku Road
4 bed, 2 bath Fixer home in Hanalei! ONLY
$675,000(fs). Sold As-is. Located in the quaint
beach town of Hanalei. Downstairs apartment
area with separate entrance. Excellent location
and just a short walk to Hanalei Beach! Make
offer! Great opportunity! Call: Bonnie Stowe(RA)
652-5611
2731- A Ohana Aina Road,
Kalaheo
Stunning custom built home on a quiet and quaint
cul-de-sac street on the Kalaheo Hillside.
Beautifully landscaped and very well maintained.
The grounds create a park like setting. Spacious
upper living area with a large guest suite below
with separate entrance. The large covered front
lanai enhances the Tropical Hawaiian ambiance.
$644,000(fs). Call: Judy Piano(RA) 651-9230.
975 Kamalu Road, Wailua
Breathtaking Custom home located on nearly 3
acres of level land surrounded by Views of Mt
Waialeale, Makaleha and Sleeping Giant. High End
Custom Features. Guest quarters and a Salt water
swimming pool. $1,550,000(fs). Call: Karen
Agudong(R) 652-0677 or Kay Leonard(RA) 634-8697
5093 Hassard Road, Kapaa
Encouraging all offers! Hawaiian Style Plantation
Charm of days gone by. Well maintained home
with development potential and dynamic views of
the Anahola Mountains, Kealia Valley and Kealia
Beach! Property qualifies for 2 dwellings and 1
guest house. $799,000(fs). Call: 246-0334
Kauai Beach Villas #E4
Nice Ocean view 1 Bedroom, 1 Bathroom Condo
with resort amenities at a Great Price. Quiet
location in the complex. Amenities include 24/7
security, tennis, pool, bbq, water features,
beautiful grounds and much more. ONLY
$269,900(fs). Call: Judy Piano(RA) 651-9230
4182 Awela Street - Puako
Beautiful Golf Course lot located at the end of the
cul-de-sac in the Puako Subdivision. Priced
significantly lower than 2010 assessed value!
Gorgeous Mountain & Golf Course views on a
spacious lot. Well established neighborhood.
$349,000(fs). Call: 246-0334
4195 Omao Road #B, Omao
Quality construction and plantation style living
describe this beautiful and spacious 3 bedroom,
3.5 bath home located in desirable Omao.
$650,000(fs). Call: Charlotte Barefoot(R) 651-4627.
Beautiful Pikake Lots
in Lihue
#1669 - Spacious 11,307 sf corner lot slightly
elevated enhancing the views.
#1739 - Golf Course, Lake & Mountain Views.
11,513 sf. $269,000(fs)
#1790 - Gorgeous mountain views and ready to
build. House plans are available and can
be included with the purchase. ONLY
$250,000. Call: 246-0334
Wiliko Street,
Pikake Subdivision
Gorgeous Custom Home under construction.
Single Story with an Open Floor plan and High end
features. $995,000(fs). Call: Karen Agudong(R)
652-0677 or 246-0334
7136 Alamahi Road, Wainiha
11,051 sf lot in Wainiha. ONLY $325,000! Just a
short walk to the beautiful North Shore Beaches
and a short drive to beautiful and historic Hanalei
town. Priced to sell! Sold As-Is. Sale is subject to
Bankruptcy Court approval. Call: Karen
Agudong(R) 652-0677 for more information.
Aloha Island Properties 3-3359 Kuhio Highway, Lihue, HI 96766
808-246-0334 fax: 808-246-0771 www.alohaisland.com email: karen@alohaisland.com

December 2010
Volume 7, Number 6
Table of Contents
2011 Energy­Efficiency Programs . . . . . . . . . . . . . . . 4
A Picture’s Worth . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Efficient Appliance Replacement
Rebate Program . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
NRECA Releases Interoperability and
Cybersecurity Plan . . . . . . . . . . . . . . . . . . . . . . . . 10
Fuel Prices and What You Pay for Electricity . . . . . 12
Renewable Outlook . . . . . . . . . . . . . . . . . . . . . . . . . 14
Democratic Member Control,
2011 Board Election . . . . . . . . . . . . . . . . . . . . . . . 15
Board Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
A Message From the Chairman . . . . . . . . . . . . . . . 17
Co­op Connections . . . . . . . . . . . . . . . . . . . . . . . . . 18
Ribbons and Bows . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2011 Calendar of Student Art Winners . . . . . . . . . 23
Holiday Angels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Volunteering A Way of Life . . . . . . . . . . . . . . . . . . . 26
KIUC Charitable Foundation Awards
Scholarships to KCC Students . . . . . . . . . . . . . . . 27
Bill Payment Made Easy . . . . . . . . . . . . . . . . . . . . . 28
We Need Your Help . . . . . . . . . . . . . . . . . . . . . . . . . 29
Statement of Operations . . . . . . . . . . . . . . . . . . . . . 30
Simple Pleasures . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Parting Shot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Powerlines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
KIUC is an equal opportunity provider and employer.
On the cover: Member Services Call Center
Supervisor Dawn Cummings, Board Vice
Chairman Peter Yukimura and
Key Accounts Executive Ed Nakaya,
help pick up after the community
at an Adopt­a­Highway clean up.
Photo by Shelley Paik
4463 Pahe‘e Street, Suite 1, Līhu‘e, Hawai‘i 96766­2000
808.246.4300 ◼ www.kiuc.coop ◼ currents@kiuc.coop
KIUC BOARD MEMBERS
Teofilo “Phil” Tacbian,
Chairman
Peter Yukimura, Vice Chair
David Iha, Secretary
Allan A. Smith, Treasurer
Carol Bain
Stu Burley
Steve Rapozo
Ben Sullivan
Jan TenBruggencate
PRESIDENT & CEO
Randall Hee
ACTING PRESIDENT & CEO
VICE PRESIDENT & CFO
David Bissell
EDITOR
Anne Barnes
Marketing,
Communications
& Public Affairs
ASSISTANT EDITORS
Maile Moriguchi
Shelley Paik
Marketing,
Communications
& Public Affairs
Pam Blair
Ruralite Services
CONTRIBUTING WRITERS
Anne Barnes
Katie Beer
Claurino Bueno
David Bissell
Paul Daniels
Karissa Jonas
Maile Moriguchi
Shelley Paik
Steve Rymsha
Teofilo “Phil” Tacbian
Tracy Warren
Only active KIUC members will be mailed KIUC Currents. KIUC Currents can be found online at www.kiuc.coop under Member
Information and Currents on the website.

By Claurino Bueno
ENERGY WISE
2011 Energy-Efficiency Programs
4 KIUC CURRENTS
Energy conservation practices benefit all KIUC
members and our communities by reducing
energy costs and improving the quality of our
environment. To help our electric members save
energy and money, Energy Wise offers members
receiving electric service 10 energy­saving
programs designed specifically to help manage
energy costs.
◼ Home Visits
◼ New Member Lighting Program
◼ Heat Pump Water Heater Rebate Program
◼ Residential Retail Lighting Program
◼ Solar Loan Program
◼ Solar Rebate Program
◼ Efficient Appliance Replacement Program
◼ Qualifying Member Appliance Replacement
Program
◼ Appliance Meter Service
◼ Commercial Retrofit Program
For details about Energy Wise programs and
rebate/incentive forms, contact the cooperative
office or visit www.kiuc.coop.
Home Visits
A home visit to resolve a high bill inquiry is
available when questions about high bills cannot
be resolved by other means.
The specialist visits the home, helps determine
what conditions are causing consumption, and
provides general educational and program
information that may help the customer reduce
electric use.
New Member Lighting Program
Three 20­watt compact fluorescent light bulbs
are given to each new KIUC member at no cost,
residential accounts only. Must be a new member
to KIUC opening an account at our office in
person. Takeovers/account transfers do not
qualify.

Heat Pump Water Heater
Rebate Program
The program provides customers with a $300
rebate for replacing an existing electric water
heater, a non­functioning heat pump water heater
or a non­functioning solar water heater. New
construction does not qualify.
Residential Retail
Lighting Program
This promotional program targets the sale and
installation of Energy Star­qualified compact
fluorescent light bulbs (CFLs) on Kaua‘i. Members
will have the opportunity to purchase qualifying
bulbs at discounted prices through local Ace
Hardware Stores.
Solar Loan Program
KIUC offers zero­interest loans to customers
who want to change their existing electric water
heater to a solar water heating system, or replace
an existing non­functional solar water heater at
least 15 years old.
KIUC pays the interest for the participant. The
participant repays the principal over five years. No
down payment is required.
KIUC has partnered with Kaua‘i Community
Federal Credit Union and the County of Kaua‘i
Housing Agency to provide funding for the loans.
Solar Rebate Program
KIUC provides an $800 rebate incentive for
customers who want to replace their existing
electric water heater with a solar water heater, or
replace an existing non­functional solar water
heater at least 15 years old.
Efficient Appliance Replacement
Rebate Program
The incentive program is designed to encourage
members to discard older, less efficient
refrigerators, clothes washers and dishwashers
and replace them with new, energy­efficient
models.
The rebate is $50. This is a residential program.
New construction does not qualify.
Applications are available from all appliance
dealers on Kaua‘i and from KIUC. To be considered
for the rebate, appliances must be purchased
within the following promotional periods:
Refrigerator February 1 to March 31
Clothes washers May 1 to June 30
Dishwashers August 1 to September 30
Qualifying Member Appliance
Replacement Program
The purpose of this program is to help
qualifying low­income seniors (age 60+) reduce
their residential electricity use by replacing older,
less efficient refrigerators and defective electric
water heaters with new, more efficient ones at no
cost to the member.
Qualified participants must own the refrigerator
and meet federal poverty guidelines for the
program year. The refrigerator to be replaced
must be at least 11 years old and be the primary
refrigerator.
This program is offered in partnership with the
County of Kaua‘i. For more program information
and to determine eligibility, interested customers
must call the County of Kaua‘i Offices of
Community Assistance, Agency on Elderly Affairs,
at 241.4487. Participation is limited.
Appliance Meter Service
The KIUC Appliance Meter Service gives
customers a way to meter and record the amount
of electricity consumed by most common electric
appliances. This helps them identify high
consumption appliances that can be targeted for
replacement. Information also can be used to
modify the use of appliances and help reduce
consumption.
Meters may be borrowed for up to seven days,
and are available through member service
representatives at the main office. They come
with easy­to­read instructions and a support
phone number.
Commercial Retrofit Program
Incentives are provided for cost­effective
energy­saving technologies for large and small
businesses. Incentives range from 50 percent to
100 percent.
A detailed energy evaluation of the facility
identifies the technologies that will qualify for the
incentives. KIUC will work with large customers to
develop an energy plan to prioritize options so
technologies can be phased in over time,
maximizing the dollars invested. Small commercial
accounts can qualify for FREE compact fluorescent
bulbs. Ask about rebates for new construction.
DECEMBER 2010 5

If you have a
business, large or
small, and want to
participate in the
Commercial Energy
Wise Program, call
Paul Daniels at
246.8275.
By Paul Daniels
A Picture’s Worth...
Lots of great energy projects have been
happening this year. We hope that what we have
presented in our Picture’s Worth column has given
you ideas on how you can save energy.
This month, we are featuring a first for our
commercial program: the Freus (water­cooled) airconditioning
system. Water­cooled AC systems are
not new. However, the application generally is
limited to large chiller AC systems like you might
find in hotels and shopping centers. Energy
efficiency is much improved with water cooling
compared with air­cooled systems.
Pictured here is Kevin Glick of Lihue Pharmacy,
along with some of his helpful staff: Lezlie, Nichole,
Crystal and Lilybeth. In his 18 years on Kaua‘i, Kevin
has been a busy man, with pharmacies in Lihue and
Wilcox Hospital. He is in the process of opening a
new pharmacy in Kapa’a, located in the Kojima
Shopping Center on Kuhio Highway.
By Claurino Bueno
Efficient Appliance Replacement
Rebate Program
6 KIUC CURRENTS
The Efficient Appliance Replacement Rebate
Program offers incentives to encourage members
to discard older, less efficient refrigerators, clothes
washers and dishwashers and replace them with
new, energy­efficient models. the rebate is $50.
This is a residential program. New construction
does not qualify.
Applications are available from all appliance
dealers on Kaua`i and from KIUC. To be considered
for the rebate, appliances must be purchased
within the following promotional periods:
I tip my hat to Kevin
for his desire to
conserve energy, but
especially his willingness
to take this leap to a
new AC design for
Kaua‘i. Adding to the
higher efficiency of this
water­cooled AC was
concern about salt air
for this area of the
island. Salt destroys conventional air­conditioning
systems long before their time. The Freus unit,
pictured here at Kapa’a Pharmacy, is built of
fiberglass and other corrosion­resistant materials,
providing a longer life. Because it is water cooled,
it does not use a conventional aluminum
condensing coil, which is prone to corrosion and
reduced efficiency with deterioration.
It is worth mentioning that Kevin is in the
process of installing higher­efficiency LED light
fixtures at his new Kapa’a location.
Again, our thanks go out to Kevin for being the first
commercial business with the Freus AC, and thanks
also to our KIUC trade ally, Rutan Refrigeration, for
its efforts in making this project happen.
Refrigerators: February 1, 2011, through
March 31, 2011.
Rebate submittal deadline: April 30, 2011
Clothes washer: May 1, 2011, through
June 30, 2011
Rebate submittal deadline: July 31, 2011.
Dishwasher: August 1, 2011 through
September 30, 2011.
Rebate submittal deadline: October 31, 2011.

Photo by Shelley Paik
T&D crews installed relays on poles at Kilohana in 2007 to help collect data.
Providing safe, reliable power that is fairly and
competitively priced is part of KIUC’s mission.
Each month, KIUC files a report with the Hawai‘i
Public Utilities Commission (HPUC). On an annual
basis, KIUC and all other regulated utilities in the
state file an Annual Service Reliability report to
the HPUC.
All utilities use reliability indices that conform to
the Institute of Electrical and Electronics
Engineers (IEEE) standards to report their data.
The reliability indices include Average Service
Availability (ASA), Customer Average Interruption
Duration Index (CAIDI), System Average
Interruption Duration Index (SAIDI) and System
Average Interruption Frequency Index (SAIFI). See
the sidebar for a detailed explanation of IEEE
indices. Simply put, ASA is the percentage of time
electrical service is available, SAIDI is the amount
of time electrical service is not available, CAIDI is
how long the interruptions last and SAIFI is how
often the interruptions occur.
Although the Annual Service Reliability report
allows utilities to “normalize” their data to
account for abnormal situations—including
natural disasters, catastrophic equipment failure
or single outages that cascade into a loss of load
greater than 10 percent of the system.
The following charts give a detailed account of
KIUC’s reliability for the last five years.
By Maile Moriguchi
COOPERATIVE TECHNOLOGY
Reliability
Reliability Indices
Measurements used to indicate electrical service reliability. The
indices used in this report conform to Institute of Electrical and
Electronics Engineers (IEEE) standards. Four indices that convey a
meaningful representation of the level of reliability were selected and
are presented in this report. These reliability indices are as follows:
1. Average Service Availability (ASA)
Total customer hours actually served as a percentage of total
customer hours possible during the year. This indicates the extent to
which electrical service was available to all customers. This index has
been commonly referred to as the “Index of Reliability.”
2. Customer Average Interruption
Duration Index (CAIDI)
The interruption duration per customer interrupted during the year.
This index indicates the average duration of an interruption for those
customers affected by a sustained interruption.
3. System Average Interruption
Duration Index (SAIDI)
The interruption duration per customer served during the year. This
index indicates the average interruption time experienced by all
customers serviced on the system.
4. System Average Interruption
Frequency Index (SAIFI)
The number of customer interruptions per customer served during
the year. This index indicates the average number of sustained
interruptions experienced by all customers serviced on the system.
DECEMBER 2010 7

8 KIUC CURRENTS
Figure 1—ASA
When it comes to ASA—the percentage of time electrical service is available—the higher the
percentage the better. For the last 10 years, KIUC’s ASA has exceeded 99.96 percent. Figure 1 shows
KIUC’s ASA compared with other utilities in the state. According to Senior Electrical Engineer John Cox,
in 2008 and 2009, KIUC began using an improved distribution protection scheme over newly installed
microprocessor­based relays. Additionally, more communications based tripping schemes on numerous
transmission lines were enabled due to the SONET build out. Since that time, KIUC has been able to
reduce fault clearing times on both the transmission and distribution systems. As a result of these
efforts, load shedding due to system faults have decreased, leading to an improvement in overall
stability and reliability.
Figure 2—Average Outage Hours Per Customer (AOHPC)
*
As a result of the relay project and hard work by KIUC’s skilled power plant and transmission and
distribution employees, KIUC’s Average Outage Hours per Customer (AOHPC) dropped from 3.42 in 2007
to 1.47 in 2008. This is reflected in the ASA data as a 0.02 percent increase in service availability from
2007 to 2008. Figure 2 shows KIUC’s average compared with other Hawai‘i utilities and the average of
five large utilities in California.

On average, KIUC experiences shorter outages
compared with other utilities as shown in figure
3. KIUC has a number of quick start generating
units that allow staff to react to outages by
bringing new units on in a timely manner in the
event of an interruption.
Figure 4 shows the frequency of outages.
The lower the number the better. In this index,
KIUC’s outage frequency is higher than other
Hawai‘i utilities.
This is primarily due to the “fuse­saving”
philosophy implemented in KIUC’s distribution
protection scheme, compared with the “tripsaving”
philosophy used by HECO. While the
number of interruptions are higher with fuse
saving, the outage duration usually is lower.
At KIUC, the distribution breaker is tripped
instantaneously to clear a temporary fault
without blowing a fuse. In most cases, the
distribution breaker recloses and the temporary
fault is cleared with no sustained outage.
However, the distribution breaker will “blink”
all customers on that given circuit.
At HECO, the distribution breaker is slow to
trip, allowing the fuse to blow to clear the fault.
Even if the fault was temporary, the fuse will
blow, causing a partial outage on the circuit.
The fuse must be manually replaced.
Figure 5 shows a breakdown by frequency
for the year 2009. Loss of power supply and
acts of nature are among the top two reasons
for outages.
Figure 5—2009 Sustained Interruptions by Frequency
Figure 3—CAIDI
Figure 4—SAIFI
Power Supply—25%
Acts of Nature—25%
Transmission—12%
Distribuon—18%
Scheduled—

10 KIUC CURRENTS
By Tracy Warren
Rural electric co­ops’ Smart Grid Demonstration Project
will develop, implement and test best practices to
advance distribution utility­level cyber security
NRECA Releases
Interoperability and Cybersecurity Plan
The National Rural Electric Cooperative
Association (NRECA) released an Interoperability
and Cybersecurity Plan (ICSP) developed by the
Cooperative Research Network (CRN) for
cooperatives participating in a nation­wide smart
grid demonstration project. The ICSP lays out
specific steps and a continuous process
improvement plan for the cooperatives and the
vendor community to meet evolving federal and
industry standards.
This first comprehensive approach to advancing
cybersecurity at the distribution utility­level
responds to a requirement by the U.S.
Department of Energy (DOE), which is providing
$33.9 million in matching funds for the
demonstration project.
“This plan represents a critical first step that
starts with a recognition of the real­world
circumstances of rural cooperatives who have
been out in front on smart grid development,
pioneering a broad range of new technologies
that can help keep electric bills affordable for
consumers,” said Ed Torrero, director of the CRN.
Prior to deploying more than 150,000 new
components, participating co­ops will adapt this
plan to their own situation, implementing best
practices and continuous process improvement to
help improve their security posture during and
beyond the life of the project.

Components of the ICSP:
◼ CRN, working with the co­ops and Cigital and
Cornice Engineering, mapped the utility and
data flows to create a working picture of the
smart grid for utilities. The map identifies
existing federal and industry standards
corresponding to each interface.
◼ NRECA believes interoperability is key to
improving security. Only with increased
standardization can we create tests to
determine whether software and hardware
are secure. To increase interoperability,
NRECA plans to expand the number of
interfaces included in its MultiSpeak®
standard by 50 percent.
◼ NRECA will use the purchasing power and the
RFP process to push for more secure
technologies. More than $42 million will be
spent on components.
◼ In an environment in which security threats and
standards are in continual flux, participating
cooperatives will implement continuous process
improvement with regard to cybersecurity.
The Regional Smart Grid
Demonstration Project
In August, the DOE approved a $33.9 million
matching grant to the National Rural Electric
Cooperative Association to conduct a portfolio of
research projects at 18 electric cooperatives in 10
states. The projects focus on distribution
automation and demand­side management
technologies, and include a test of end­to­end
demand management. Each project tests the
value of the new technologies for cooperative
consumer members.
Participating cooperatives include:
◼ Adams Electric Cooperative (Illinois)
◼ Adams­Columbia Electric Cooperative
(Wisconsin)
◼ Clarke Electric Cooperative, Inc. (Iowa)
◼ Corn Belt Power Cooperative (Iowa)
◼ Calhoun County Electric Cooperative
Association (Corn Belt Power Member, Iowa)
◼ Humboldt County Rural Electric Cooperative
(Corn Belt Power Member, Iowa)
◼ Iowa Lakes Electric Cooperative (Corn Belt
Power Member, Iowa)
◼ Prairie Energy Cooperative (Corn Belt Power
Member, Iowa)
◼ Delaware County Electric Co­op (New York)
◼ Flint EMC (Georgia)
◼ Kaua’i Island Utility Cooperative (Hawai‘i)
◼ Menard Electric Cooperative (Ilinois)
◼ New Hampshire Electric Cooperative (New
Hampshire)
◼ Owen Electric Cooperative, Inc. (Kentucky)
◼ Salt River Electric Cooperative (Kentucky)
◼ Snapping Shoals EMC (Georgia)
◼ United REMC (Indiana)
◼ Washington­St. Tammany Electric Cooperative
(Louisiana)
The National Rural Electric Cooperative
Association is the national service organization
that represents the nation’s more than 900
private, not­for­profit, consumer­owned electric
cooperatives, that provide service to 42 million
people in 47 states.
DECEMBER 2010 11

12 KIUC CURRENTS
By Anne Barnes
Fuel Prices and
What You Pay for Electricity
Most of the electricity we use on Kaua‘i is
generated by engines and turbines that burn fuel.
Buying that fuel is KIUC’s single­largest expense.
Just like the fuel you buy for your car, the price of
fuel we buy changes every time we buy it. In fact,
it changes so much more often than any of our
other expenses that when the Hawai‘i Public
Utilities Commission (PUC) set the rates KIUC
charges for electricity, it built in a monthly
adjustment that goes up and down with the price
we pay for fuel, for a given efficiency target. This
target has been set to reflect our average system
efficiency, so if we do better than average, the
rate you pay remains based on the average and
KIUC makes more earnings, which are used to
build equity or are returned via patronage capital.
Conversely, if we do worse than average, your rate
remains based on the average and KIUC makes
less earnings or loses money.
Photos by Shelley Paik
How Much Fuel Does it
Take to Make Electricity—
Efficiency Matters
The adjustment for the changing price for fuel
assumes KIUC generates 13 kilowatt­hours (kWh)
of electricity from each gallon of diesel fuel. Most
people are used to predictions manufacturers
make about the gas mileage they can expect to
get driving their car. Depending on how you drive
your car, you may get slightly better miles per
gallon (MPG) or slightly poorer MPG. The engines
we use that burn fuel to make electricity work
pretty much the same way. Depending on how we
use them, they may generate a little more or little
less electricity from each gallon of fuel. For our
engines, that number is called heat rate, not MPG.
Unlike MPG, a smaller heat rate indicates better
efficiency, since the unit of measure is fuel used
per electricity generated.

At KIUC, we use several generators to make the
electricity you need. Some are slightly more
efficient than others, so how much fuel we have
to burn is determined by how many of the less
efficient generators we have to turn on. At night,
when demand for electricity is low, we can get by
running just the most efficient generators. We run
these most­efficient generators during the day,
too, but to meet additional demand, we also run
some less efficient generators we can start up
quickly and run as needed. You might wonder why
KIUC keeps these less efficient generators. The
answer is pretty basic: one, the units are paid for
and the cost of replacement is very high, and
2, they are fast­starting, reliable back­up units,
which we will always need as an islanded system.
It is KIUC’s current plan to keep them, but run
them less as we bring on more renewables.
A measure of the thermal
efficiency of a generator is
computed by dividing the total
Btu content of fuel burned for
electricity generation by the
resulting net kilowatt­hour
generation. The lower the heat
rate, the greater the efficiency.
(For more information, see
Reliability on page 7).
Every engine can generate more or less
electricity, depending on how hard we push it.
If we turn it on, but don’t generate much
electricity, it will operate less efficiently. If we
push it too hard, it also will generate electricity
less efficiently. We try to operate each generator
in its “sweet spot,” where it makes the most
electricity with the least amount of fuel.
If We Do Well it Saves You Money
Throughout each day, the staff managing
KIUC’s generators evaluates how much electricity
our members are using and how much each
individual generator is delivering. They take into
consideration what is likely to be happening to
electrical demand at a particular time of day and
where each generator is most efficient. Then the
staff decides if they need to turn on an additional
generator or turn one off.
Our staff tries for the maximum efficiency
possible. More often than not, they generate
electricity more efficiently than the factor set by
the PUC in our rates. When that happens, we save
money—and the more money we save, the larger
your patronage capital credit and patronage
capital refund are at the end of the year.
As members, there is something you can do to
help lower everyone’s bills. When members
conserve and use less electricity, we don’t have to
run less efficient, peaking generators. That
improves our efficiency average and, overall, KIUC
uses less fuel to make each kWh of electricity.
It is just like having a car that gets better MPG—
but in this case, all of Kaua‘i benefits.
DECEMBER 2010 13

14 KIUC CURRENTS
By Steve Rymsha
Renewable Outlook
KIUC’s update on projects in progress and completed
KIUC believes the climate change problem and
its feared effects are among the most serious of
the environmental issues we face today. As we
transition away from fossil fuels, members also
benefit from decoupling electricity generation
costs from the volatility in world oil supplies and
price. To that end, the board and management of
the co­op have updated KIUC ’s Strategic Plan to
achieve a high standard of sustainability with
regard to power supply, and providing fair and
competitively valued rates. What follows is a
concise recap of actions taken, and projects in
progress and completed. We currently are
operating at more than 13 percent renewable, but
in the next few years are taking action to surpass
state and federal requirements to reduce
greenhouse gases. KIUC’s 2009 renewable
portfolio standard (RPS) is 14 percent. Kaua‘i’s
seven hydro electric power plants provide a
steady flow of electricity to KIUC.
Hydro
—Green Energy Hydro LLC—130 kW
◼ 170 homes annually.
◼ Began operations in Q3 2009.
—KIUC continues its efforts in working to make
the Kitano­Kokee hydro projects a reality in the
coming years.
Port Allen Warehouse
◼ Building integrated photovoltaic systems;
completed the first week of February.
◼ Replaced roof and installed 68 kW roofintegrated
photovoltaic system—20 homes
annually.
Utility Pole­Mount PV
◼ Two demonstration systems installed in
January.
◼ Additional systems will be installed in 2011 to
further evaluate the cost effectiveness and
resource potential.
Ground­Mount PV
◼ KIUC signed two purchase power agreements
with a total capacity of 3MW. Once online,
these projects will be the two largest solar
farms in all of Hawai‘i.
◼ 1,100 homes annually
◼ Through these installations, KIUC will
continue as a leader in the integration of
photovoltaic systems. Additionally, these
projects will help utilities around the world
better understand the physical limitations of
photovoltaic’s on distribution circuits.
◼ KIUC Issued an RFI for a Battery Energy
Storage System that will be located at the
substation being supplied by the 3­MW farm.
This storage system not only will facilitate the
installation of this large farm, but will provide
support for island­wide photovoltaic systems.
Biomass
◼ KIUC and Green Energy Hawai’i continue to
work toward development of the 6.4­MW
biomass facility and hope to be operational in
2013.
◼ KIUC and PacWest continue to work together
in building a project to supply 30 percent of
the island’s annual energy needs.
—Land availability has made the development of
these projects challenging for all parties
involved.
—Continue to work with land owners interested in
developing biomass­generated electricity.
Concentrating Solar Thermal
◼ Project is going through a re­design in an
effort to bring down the cost of the project
and the price of electricity.

Kaua‘i Island Utility Cooperative’s Board of
Directors election is set for March 19, 2011.
The KIUC Board of Directors appoints a
Nominating Committee consisting of four
community members at least 80 days prior to
election day.
A Nominating Committee chairman is appointed
from a director who is not up for election.
The responsibility of the Nominating Committee is
to review the resumes and letters of interest from
potential candidates. Board Policy 18 lists
qualifications and eligibility for being a director. The
policy can be found at www.kiuc.coop under the
“Board” section.
Resumes and letters of interest can be sent to the
KIUC Nominating Committee. The deadline is close
of business January 3, 2011.
Each prospective nominee is required to attend an
orientation session regarding directors’ duties and
confirm their willingness to serve. Once the
orientation is completed, the Nominating
Committee chooses the slate from willing nominees,
and the nominees are contacted for acceptance.
The slate of nominees is announced at least 60
days prior to election day. Once the nominees are
announced, member petitions are accepted and
due by close of business February 7, 2011. If there
are petition candidates, a final directors’ duties
orientation is held and, upon completion, the final
list of candidates is announced.
By Shelley Paik
THE BOARD OF DIRECTORS
Democratic Member Control,
2011 Board Election
The member petition must be signed by 35
active members in good standing. It is
recommended the petitioner collect more than
the minimum number of signatures in the event
a signee no longer is an active member or in good
standing. The petition is verified by staff. The
petition candidate must attend a directors’ duties
orientation.
If any bylaw amendments are on the ballot,
they are brought up for review and finalized
during the January board meeting. At that
meeting, the board also appoints an independent
third party to count votes.
The voter list—the list of members who will
receive election packets—is finalized 30 days prior
to the election. The election packet is mailed to
members at least 20 days prior to election day.
Members should receive their packet in the mail
the first week of March.
The final day for members to cast their ballots is
noon March 19, 2011.
Important Dates
January 3, 2011—Deadline to submit resumes
and letters of interest from candidates
February 7, 2011—Deadline to submit
member petitions
March 19, 2011—Election day
DECEMBER 2010 15

Board Actions
for September­December 2010
16 KIUC CURRENTS
Meeting Date Item Description Board Action
9/28 Regular Meeting
New Business
10/26 Regular Meeting
New Business
DWP
DJB
DJB
MRC
TPT
Policy Cmte
Policy Cmte
Board Resolution 11-10, authorization to
enter into a contract with Poipu Solar LLC for
3-MW PV PPA, pending approval of the HPUC
Approval to pay attorney invoices
Smart Grid/AMI with NRECA approval to sign
contract to commit KIUC to follow previously
submitted work plan and work to be
performed on project with an estimated cost
of $3.968 million
Approval to subcontract Telecable System
Contract (TSC) for installation and
engineering of fiber optic cable from Makaha
Ridge to PMRF $713,000 is fully reimbursable
from PMRF in return KIUC will own
some of the fibers
The 2011 board election date was set for
March 19, 2011
Director Burley appointed as 2010-11
Nominations Committee chairman
Administrative Policy 400-06-001, Code of
Ethics, was approved as revised
Board Resolution 15-10, board support for
staff to look into and bring recommendations
to the board on a voluntary RoundUp
program
F&A Approval to pay attorney invoices
F&A
Approval of GT Control System budget
expenditure in 2010
Motion carried
unanimously
Motion carried
unanimously
Motion carried
unanimously
Motion carried
unanimously
Motion carried
unanimously
Motion carried
unanimously
Motion carried
unanimously
Motion carried
unanimously
Motion carried
unanimously
Motion carried
unanimously

In this issue, I want to recognize the men and women who make KIUC what
it is today: our employees. KIUC is a viable and reliable utility because of our
professional employees. They are called on to do many tasks that require
different skills—from engineering to financial, technical to clerical and others.
On stormy nights when the lights go out, we have men who are braving
the weather to restore services to our members. These well trained and
skilled employees perform their duties in a professional and safe manner.
Our employees work with our legislators, members of Congress, state
regulators and other government officials. Taking care of members who
walk in or call in is their daily routine. Handling the many tasks, too
numerous to mention, requires a lot of education and training. They
continue to take special training to improve their performance on the job.
Since education and training plays such an important role with our employees and our directors, at
our September board meeting I was honored to recognize the following for completing educational
courses in their respective area of work.
The Management Internship Program, which addresses technical, business and leadership skills
required of cooperative CEOs and managers: Randall Alcott, Safety Coordinator and Ferdinand Pascual,
Distribution Planning Coordinator.
Management Essentials Certificate, a combination of classroom and online learning for mid­level and
senior managers to become more effective managers: Randall Alcott, Shelley Paik, Steven Rymsha and
Kathryn Williams.
Directors who completed the Board Leadership Certificate Program that offers advanced issue and
skill­based courses for Directors, were: Carol Bain and yours truly, T P Tacbian.
The Credential Cooperative Director Program (CCD), which provides the basic knowledge and skill
required of cooperative directors, was completed by: Jan Tenbruggencate.
Our goal is for our board of directors and staff to work together to complete the tasks set forth in our
Strategic Plan, which is for the benefit of you, our members.
Enjoy this issue of Currents, as we believe service to our community is one of the best works of life.
Attention,
high school juniors!
Don’t miss this opportunity of a
lifetime!
June 7-17, 2011
Washington, D.C.
KIUC is an equal opportunity provider and employer.
A Message From the Chairman
Phil Tacbian, Chairman, KIUC
Who can participate?
Any Kaua‘i student in their junior year of high school is eligible.
See your school counselor or call 246.4348 for more information.
Explore our nation’s most significant historic sites
Learn about electric cooperatives
Meet with legislators and see government in action
Meet 1,400 students from across the nation
DECEMBER 2010 17

Members can pick up their Co­op Connections Card at KIUC’s main office in Līhu‘e. If your
business would like to participate in the program, or for more information, please contact
Maile Moriguchi at 246.4348.
18 KIUC CURRENTS
Save on Your Prescriptions
With Co­op Connections
More than $21.5 million has been saved
on prescriptions by co­op members
since May 2007.
Discover how much you can save
with your Co­op Connections Card
To learn more about Co­op Connections, visit www.kiuc.coop

Pharmacy Discount
Frequently
Asked
Questions
How much will I save?
The discounts save you 10 percent to 60 percent on
prescriptions at more than 60,000 pharmacies nationwide.
How much does the feature cost?
Your pharmacy discounts are provided as part of the Co­op
Connections® Program at no cost.
Does everyone in my family need
an individual card?
No. One card may be used by the entire family.
I just received my card. Can I use it right away?
Yes. Just present your card and prescription at a
participating retail pharmacy to receive a discount at the time
of purchase.
I’ve lost my card. How can I get a replacement?
Please contact KIUC.
How are these pharmacy discounts different from
traditional prescription insurance?
This plan is not insurance; it is a pharmacy discount offer.
The card provides immediate discounts at the pharmacy. Upon
presenting your card to the pharmacist, you will pay the lower
of a discounted price or the pharmacy’s regular retail price.
There is no paperwork to fill out and no limit to the number of
times you can use the card. These discounts are available only
at participating retail pharmacies.
Can I use my Co­op Connections Card with my
current insurance benefit to reduce my costs?
Your card cannot be used in conjunction with insurance.
However, use your card to purchase prescriptions not covered
by your insurance plans at a discounted rate.
Where can I get a list of pharmacies that accept
the card?
The Co­op Connections Card is accepted at more than
60,000 retail pharmacies nationwide. You can find
participating pharmacy locations at www.locateproviders.com.
Pharmacy discounts are not insurance, and are not intended
as a substitute for insurance. The discount is only available
at participating pharmacies.
Will I always receive the lowest price?
Yes. You will receive the best price available to you through this
program at the pharmacy. On occasion, pharmacies will price a
particular medication lower than the discount rate provided by
the card. If that occurs, you will receive the lower price.
Can I find out the discounted price of my
prescriptions before going to the pharmacy?
Yes. If you know the name, strength and quantity of the
medication, you can find the discounted price of the
medication by visiting www.rxpricequotes.com.
Why did the price of my prescription change since
my last purchase?
Drug prices are different from pharmacy to pharmacy. Even
chains have different prices in their stores, depending on the
population they are serving. Additionally, manufacturers’ drug
prices change periodically.
What is the mail order program?
To ensure members always save money on their prescription
drugs, a unique mail order program was created to
complement the network pharmacy benefit. Since most
maintenance (long­term) medications are purchased in 90­day
supplies, members maximize savings and have the
convenience of home delivery (at no additional charge) by
ordering through the mail order option.
To Locate Providers in Your Area:
◼ Call 800.800.7616 for Member Services if you
have questions or need a provider.
◼ Log onto www.locateproviders.com and use code
22203 as the group number under the “Groups”
login section. Next, enter your zip code and the
recommended mile radius of 100 to search for
providers near you.
◼ Log onto www.rxpricequotes.com to search by
drug and zip code to get the best deal in town.
Pharmacist Help Desk:
◼ For questions to join or about processing,
call the Help Desk at 877.448.6182.
◼ You can email to join at
nominations@newbenefits.com.
DECEMBER 2010 19

20 KIUC CURRENTS
Photos By Shelley Paik & Maile Moriguchi
Ribbons
and Bows
1. Nutty Butter Toffee
2¼ cups sugar
1 teaspoon salt
½ cup water
1¼ cups butter
¼ pound almonds
¼ pound walnuts
¼ pound milk chocolate
Bring sugar, salt, water and butter to boiling. Cook
10 to 15 minutes, stirring constantly, until tested
(when dropped in cold water, should be hard).
Add almonds and walnuts. Grease pan with butter
and pour mixture into pan. When cool, drizzle
with melted chocolate. Break into pieces.
2
1
2. Chocolate Peanut
Butter Mac Nut Balls
1 cup peanut butter
1 cup powdered sugar
1 cup chopped macadamia nuts
1 tablespoon melted butter
1 tablespoon light Karo syrup
6 ounces chocolate chips
Mix peanut butter, powdered sugar, macadamia
nuts, butter and syrup together. Shape into balls.
Refrigerate until balls are solid. Melt chocolate
chips. Dip cooled balls into chocolate. Cool on
waxed or parchment paper.

3
3. Sweet and Spicy
Almonds
2½ cups raw almonds
¼ cup sugar
1½ teaspoons coarse salt
1 teaspoon cayenne pepper
1 tablespoon honey
1 tablespoon water
1 teaspoon olive oil
Preheat oven to 350 degrees. Spray pan with Pam
and spread almonds; place pan in oven to toast
almonds for 10 minutes, until you start to smell
the almonds. In a large bowl, combine sugar, salt
and cayenne pepper. In a large skillet over
medium heat, cook honey and water with olive
oil, stirring until combined, about 1 minute. Add
almonds to pan and toss to coat. Put nuts in a
bowl with sugar mixture and toss to coat. Place
almonds in a pan in a single layer to cool.
4. Manju
1 cube butter
1 cube margarine
2 cups sugar
4 eggs
1 teaspoon vanilla
¼ teaspoon yellow food coloring
5 cups flour (sifted)
6 teaspoons baking soda (sifted)
1 can Koshian (or any other filling of your choice;
apple and pumpkin work well)
Cream butter, margarine and sugar. Add eggs one
at a time. Add vanilla and food coloring. Add flour
and baking soda. Make dough into 2­inch balls
and flatten. Fill with Koshian and pinch to seal.
Place on a greased cookie sheet seam side down.
Brush beaten egg on tops for a shiny finish. Bake
at 350 degrees for about 40 minutes, until golden
brown. Yields approximately 40 pieces.
4
DECEMBER 2010 21

22 KIUC CURRENTS
6
5. Herb Infused Olive Oil 1
3 basil leaves
1 sprig thyme
1 sprig rosemary
1 sprig oregano
Extra virgin olive oil
5
Place herbs in a bottle. Using a funnel, pour in
olive oil. Cover tightly and refrigerate.
Herb Infused Olive Oil 2
3 cloves garlic
1 tablespoon crushed red peppers
3 basil leaves
Extra virgin olive oil
Place the basil, garlic and red pepper in a bottle.
Using a funnel, pour in olive oil. Cover tightly and
refrigerate.
6. Hot Chocolate
3 cups nonfat dry milk
1½ cups sugar
¾ cup cocoa
¾ cup non­dairy creamer
Dash of salt
Marshmallows, optional
Chocolate chips and peanut butter chips,
optional
Combine ingredients and mix well. Store in an
airtight container. To make hot chocolate, add 4
tablespoons of mix and fill with boiling water.
\7. Pesto
7
3 large bunches of basil, leaves only, washed and
dried
9 medium cloves garlic
About ½ cup raw pine nuts
About 1½ cups freshly grated Parmesan
A few tablespoons extra­virgin olive oil
If you have a mezaluna, use it! If not, and you love
to cook, invest in one. Otherwise, a very sharp
chopping knife works. Chop all of the garlic and
about ⅓ of the basil leaves (remove stems). Once
this is roughly chopped, add more basil and chop
some more; add the rest of the basil and continue
to chop. Keep chopping until you have a very fine
mince. Add the pine nuts and chop. Add the
Parmesan and chop. In the end, you want a chop
so fine you can press all the ingredients into a
cake. Place the cake in a bowl and add olive oil.
* Sometimes I add a touch of hot pepper paste for
zip, but adding it to the pasta works, too.

Grand Prize Winner
Kimberly Corpuz—Kapa`a High School
Calendar Winners
Samantha Smith—Kaua`i Pacific School
Elijah Ibbs—Kalāheo Elementary School
Waika Rogers—Kapa`a Elementary School
Dylan Niide—Kapa`a Elementary School
Shaughnessey Smith—Kaua`i Pacific School
Stephanie Delos Santos—Kapa`a Elementary
School
Noah Fiorilli­Nemeroff—Private instruction
Sam Goldberg—Private instruction
Zuri Shanklin—Kapa`a Middle School
Megan Scholl—Kapa`a High School
Griffin Lord—Island School
Kathleen Bissell—Private Instruction
Nikki Limpert—Kaua`i High School
2011 calendar
of student art
By Maile Moriguchi
KIUC KEIKI
2011 Calendar of Student Art Winners
KIUC would like to congratulate the winners of our 2011
Calendar of Student Art Contest.
Honorable Mention Winners
Kimberly Corpuz—Kapa`a High School
Mikaela Depoe—`Ele`ele Elementary School
Megan Scholl—Kapa`a High School
Kamalei Pascua—King Kaumuali`i School
Chandi Cabral—`Ele`ele Elementary School
Ela Perozo—Natural Bridges
Carlos Ygau­Tapia—Kapa`a Elementary School
Eli Smart—Private instruction
Katie Peterson—Kapa`a Middle School
Alex Forman—Kīlauea School
La‘akea Gonsalves—Kapa`a Elementary School
Shayne Shibuya—King Kaumuali`i School
Aulani Kaui—Kapa`a Elementary School
Reanna Javinar—Kaua`i High School
Kristen Watanabe—Kapa`a High School
Matthew Mizukami—Kaua`i High School
DECEMBER 2010 23

24 KIUC CURRENTS
By Katie Beer
KIUC IN THE COMMUNITY
Holiday Angels
Be an angel this year and support The Salvation
Army of Kaua‘i’s Angel Tree Program. Angel trees
are located at the entrances to Kmart and
Walmart from Friday, November 26, until
Wednesday, December 15.
The trees are decorated with numbered paper
angel tags that will provide you with the angel’s
first name, age, sex, sizes and the item(s) they
would like or need. Please purchase new gifts for
your angel and return them to the tree where you
selected your angel.
Gifts will be distributed December 22 and
December 23 at The Salvation Army Corps in Lihue
and Hanapepe. To ensure all gifts go to the person
for whom they were purchased, gifts need to be
returned to The Salvation Army by December 15.
Make their Christmas dreams come true. Adopt
your angel today!
Find the thought of holiday shopping
overwhelming? A monetary donation to the
Salvation Army will go far in making Christmas
merry and bright for families all across the island.
For more information, contact Envoy Larry
Groenleer of the Lihue Corps at 245­2571 or Lt.
Sarah Smuda of the Hanapepe Corps at 335­5441.
Photo by Pia Gregorio

ThePower
to Partner
If you find a downed bird...
1. Pick up the bird as soon as possible. Use a towel to gently wrap the bird. Don’t be alarmed by
the long pointed bill. Shearwaters are usually docile and easy to handle.
2. Do NOT try to release the bird into the air. Please bring the bird to the shearwater
rescue center at Kaua‘i Humane Society or one of the several aid stations listed below.
3. If you must keep the bird overnight, keep it in a ventilated cardboard box lined with a clean towel and
securely lidded.
For more information, contact the Kaua‘i Humane Society at 632.0610.
West
Waimea Fire Station
Hanapēpē Fire Station
Kalāheo Fire Station
South
Kōloa Fire Station
SOS Aid Station Locations
Central­East
Kaua‘i Humane Society
Līhu’e Fire Station
Kapa‘a Fire Station
Kaiākea Fire Station
North
Kīlauea Medical Group
Hanalei Fire Station
Hanalei Liquor Store
KAUA‘I
VETERINARY
CLINIC
DECEMBER 2010 25

26 KIUC CURRENTS
By Shelley Paik
Volunteering A Way of Life
During the holidays, we often look back on the
year and realize what we are thankful for and
everything others have done for us. One way we
can give back is to volunteer in the community.
Opportunities are plentiful and the need is
year­round.
One of cooperative principles KIUC follows is
Concern for Community. Many of our member
programs involve volunteering in the community
or participating in community events.
KIUC’s employees not only get involved with
work­related volunteer opportunities, but
volunteer on their own time. We have employees
who are active in the PTSA and school community
councils, coach community sports, are team
parents or league coordinators, umpire, sit on
boards of nonprofits and associations, and belong
to professional societies and clubs—all of which
contribute to our community.
KIUC regularly supports the Salvation Army
Angel Tree in which employees help individuals in
need; the Kaua‘i United Way; the American
Cancer Society’s Relay for Life; and Kaua‘i
Independent Food Bank.
Photo by Shelley Paik
Security and Facilities Coordinator, Mitchell Oishi educates students on electrical safety at a recent elementary school career day.
Anyone who brings in $5 worth of canned
goods, non­perishable food or writes a check to
the Kaua‘i Independent Food Bank receives a
compact fluorescent light.
When you think of volunteering, do something
you enjoy. Ask around and see if others need your
help. Take the initiative do it because you want to,
not because you are being forced to do it. Make it
your own and you will feel great about it.
List of Possible Volunteer
Opportunities
American Cancer Society
American Red Cross
Blood Bank of Hawai‘i
Boys and Girls Club of Hawai‘i
County of Kaua‘i’s Agency on Elderly Affairs
Retired and Senior Volunteer Program (RSVP)
Habitat for Humanity
Kaua‘i Community Health Alliance
Kaua‘i Humane Society
Kaua‘i Independent Food Bank
National Tropical Botanical Garden
Wilcox Memorial Hospital

kiuc charitable foundation
Three $1,000 KIUC Charitable Foundation
scholarships were awarded to Kaua‘i Community
College (KCC) liberal arts students Jade Lehua
Cano, Kainoa Matias and Kehaulani Medeiros.
The KCC students each received a $1,000 award
from the KIUC Charitable Foundation. They were
selected by the Liberal Arts Scholarship Selection
Committee. Eligibility requirements for the
scholarship included being a resident of Kaua‘i
who had graduated from a high school on Kaua‘i
or obtained a GED equivalency and enrolled at
KCC full­time with a minimum of 12 credits and
pursuing a degree in liberal arts, and has a
minimum GPA of 2.5 form a Kaua‘i high school or
college. Official transcripts from high school,
college, or GED equivalent were required. The
students applied through the University of Hawai‘i
Foundation.
According to KCC Financial Aid Officer Rebecca
Thompson, the students “were chosen based on
their high GPAs, financial need, outstanding essays
and strong recommendations.”
The three scholarship recipients are all secondyear
KCC students. Jade Cano graduated from
Waimea High School. Kainoa Matias and Kehaulani
Medeiros graduated from Kaua‘i High School.
The KIUC Charitable Foundation allocated
funding for three $1,000 scholarships for the
2010­2011 academic year at KCC.
“The KIUC Charitable Foundation board worked
hard to establish this scholarship to assist our Kaua‘i
students with furthering their academics,” said KIUC
Charitable Foundation President Allan Smith.
By Shelley Paik
KIUC Charitable Foundation
Awards Scholarships to KCC Students
KIUC –CF Treasurer Carol Bain, KIUC­CF President Allan Smith, KIUC­CF Board Member
Trinette Kaui, KIUC­CF Secretary Shelley Paik, scholarship recipient Kehaulani Medeiros,
KIUC­CF Vice President John Cox, scholarship recipient Kainoa Matias, scholarship recipient
Jade Cano, KIUC­CF Board Member Steve M. Rapozo, KCC Chancellor Helen Cox, KIUC­CF
Board Member Nancy Bushnell. Missing: KIUC­CF Board Members: Michelle Swartman and
Kathryn Williams.
In 2005, Governor Linda Lingle signed
legislation enabling KIUC to keep and use for
charitable purposes unclaimed refunds that
previously would have been turned over to the
state for its use. None of these funds come from
KIUC assets.
The KIUC Charitable Foundation is governed by
nine directors, comprised of three KIUC directors,
three KIUC employees and three KIUC members.
DECEMBER 2010 27

28 KIUC CURRENTS
By Kathy Williams and Anne Barnes
Worrying about paying your monthly electric
bill on time every month? Sign up for
Automatic Bill Payment (ABP) and your
worries are a thing of the past.
MEMBER SERVICES
Bill Payment Made Easy
Automatic Bill Payment is as easy as it sounds.
It allows your electric bill to be paid directly from
whatever financial institution you choose: your
bank, your savings and loan or your credit union.
Imagine no more checks and no more payment
deadlines! With Automatic Bill Payment, there has
never been an easier way to pay your monthly
electric bill. It gives you the opportunity to enjoy
convenience, security, speed and savings by having
your payments automatically withdrawn from your
checking or savings account. It eliminates the
burden of mailing payments, saves postage and
ensures your payments are always on time. The
service is absolutely FREE.
With KIUC Automatic Bill Payment:
◼ You will never miss a payment, even when you
are out of town.
◼ You will still receive a monthly statement from
KIUC showing the same information a bill does
(meter reading, usage, account balance, etc.).
◼ You will see how much energy you used and
the amount and date of your next automatic
withdrawal.
◼ Your payment will be electronically deducted
from your checking or savings account.
◼ No checks are required.
◼ No late payments, ever.
Here is how to get started:
◼ Complete an authorization form and return it
to KIUC. Be certain to include a voided check
or photocopy of a check with
the authorization form.
◼ We will arrange your Automatic Bill Payment
with your financial institution.
◼ You will continue to receive an electric bill
every month that features the date on which
your bill will automatically be paid. Deductions
are made 21 days or later once your electric
bill is mailed. This gives you
time to review your bill and call KIUC with
any questions.
◼ All you have to do is make certain there are
sufficient funds in your account to cover the
automatic withdrawal each month. If your
Automatic Bill Payment is returned for
insufficient funds, your financial institution
and KIUC will assess the same amount that
would apply for a dishonored check.
So, let your bank, savings and loan, or credit
union do your monthly bill paying automatically.
Complete the form or call a Member Services’
representative at 246.4300 7:30 a.m. to 4:30 p.m.
Monday through Friday, except holidays.
If you already signed up for account access at
www.kiuc.coop thru e­biz, you may complete
the form online.

KIUC is updating account records and
requesting all members provide current contact
information, including mailing address and phone
number(s). This information is essential in case
any of the following occur:
◼ We need to reach you in case of a planned
outage in your area.
◼ Bills are returned to us and you are unable to
make payment in a timely manner, placing
your account at risk.
◼ Your patronage capital check is returned to us
as undeliverable.
◼ There is an emergency and we need to reach
you via phone.
Artwork by Nikki Limpert, Twelfth Grade, Kaua`i High School
By Anne Barnes
We Need Your Help
You may update your mailing address and
phone number(s) any of the ways listed below:
◼ Call us at 246.4300 (7:30 a.m. to 4:30 p.m.
Monday through Friday, except holidays).
◼ Make the changes on the back of your bill
stub before mailing your payment.
◼ Give us the information in person when you
come into the Lihu`e office for any reason.
◼ Email us at info@kiuc.coop.
This vital information will NEVER be sold to any
outside agency. Mahalo for your assistance!
Happy Holidays
from
KIUC
DECEMBER 2010 29

Statement
of Operations
For the period 01/01/2010 – 09/30/2010
30 KIUC CURRENTS
By Karissa Jonas, Controller
We report that the KIUC results of operations
through September 30, 2010, are improving as
the weak economy begins to show signs of
recovery. Electricity use on the island has
remained at the same level as the prior year. It is
still at a significantly decreased level from the preeconomic
downturn level, primarily due to the
reduction in visitors to the island. KIUC is doing
everything it can, while maintaining safety and
reliability, to reduce costs in various areas to
operate efficiently and effectively, and continue to
maintain a strong financial position to meet our
loan covenants.
Revenues, expenses and net margins totaled
$115.2 million, $107.3 million and $7.9 million,
respectively, for the nine­month period ending
September 30, 2010.
As is the case for all electric utilities, the cost of
power generation is the largest expense, totaling
$64.2 million or 55.7% of revenues. Fuel costs are
the largest component of power generation,
totaling $54.1 million or 46.9% of revenues, and
representing 84.2% of the cost of power
generation. The remaining $10.1 million or 8.8%
of revenues and 15.8% of the cost of power
generation represents the cost of operating and
maintaining the generating units.
Percentage of Total Revenue
Taxes
8.4%
Depreciation &
Amortization
9.8%
Administrative &
General
Net of Non-Operating
Margins
7.0%
Marketing &
Communications
0.5%
Interest
5.9%
Member Services
2.4%
Net Margins
6.9%
Fuel & Purchased
Power Costs
46.9%
Production Operation &
Maintenance
8.8%
Transmission & Distribution
Operation & Maintenance
3.4%
The cost of operating and maintaining the
electric lines totaled $3.9 million or 3.4% of total
revenues. The cost of servicing our members
totaled $2.7 million or 2.4% of revenues. The cost
of keeping our members informed totaled $0.6
million or 0.5% of revenues. Administrative and
general costs—which include legislative and
regulatory expenses, engineering, executive,
human resources, safety and facilities,
information services, financial and corporate
services, and board of director expenses—totaled
$8.5 million or 7.4% of revenues.
Being very capital intensive, depreciation and
amortization of the utility plant costs $11.3
million or 9.8% of revenues. Although not subject
to federal income taxes, state and local taxes
amounted to $9.7 million or 8.4% of revenues.
Interest on long­term debt, at a very favorable
sub­5% interest rate, totals $6.8 million or 5.9% of
revenues. Non­operating net margins added $0.4
million to overall net margins. Revenues less total
expenses equal margins of $7.9 million or 6.9% of
revenues. Margins are allocated to consumer
members and paid when appropriate.

Parting Shot
An early morning photo taken at the boat launch
area in Kapa‘a.
Simple
Pleasures
Princeville Sunset
Photo courtesy of
Diana Rachal
Photo by Judie Fernandez
We are always looking for interesting items to feature in SImple Pleasures and Parting Shot. If you have an item to share with
readers, please e­mail currents@kiuc.coop or send it to: KIUC Currents, 4463 Pahe‘e Street, Suite 1, Līhu‘e, HI 96766­2000.
DECEMBER 2010 31

Powerlines
Looking Out for YOU.
32 KIUC CURRENTS
HI-130
Cooperatives are different from other business you deal with. We’re different because
we’re looking out for you. Now, more than ever, that’s important because we need to work
together to keep your electric bills affordable.
Congress did not pass a comprehensive climate bill last year. In January, the U.S.
Environmental Protection Agency began regulating greenhouse gasses—an action made
possible by a 2007 Supreme Court decision, followed by rulings allowing the EPA to use the
Clean Air Act to curb carbon emissions. Policies dealing with coal ash, even more stringent
controls on other power plant emissions and state renewable energy requirements also could
lead to higher costs.
It is hard to predict the future, but one thing seems certain: Government regulations are going to increase the cost of
doing business.
New regulations won’t be the only culprit. Prices for fuel, materials and equipment will continue to rise. Although the
recent economic slump and corresponding drop in electricity use provided some much­needed breathing room, soon we
will need additional generation, requiring a significant long­term investment of time and money.
We’re committed to keeping you informed about policy changes that will impact your electric bill through channels like
Currents and www.kiuc.coop. We’re going to do everything we can to keep your electric bills affordable.
To accomplish that, we’re controlling costs through innovation. Our energy­efficiency programs you can read about in this
issue help you manage your energy use. We also offer home energy visits to make sure you’re getting the best value out of
the energy you use every month.
Deploying state­of­the­art solutions like next year’s rollout of AMI helps us control operating costs and improve service
reliability. Nationally, co­ops are meeting members’ power needs with a diverse fuel mix, including renewable energy.
Above all else, we’re member focused. No matter what comes our way, we will continue to put you first.
As a member, you have a voice in how your co­op operates. In March, you will have the opportunity to elect fellow
members to our board of directors to represent your best interests. Don’t miss our next meeting on December 21.
Member control means we are accountable to those we serve, and are dedicated to assisting our communities. Your
money stays at work close to home.
Costs are rising for all of us, but when it comes to your electric bill, our rates are set to cover the cost of doing business—
not to generate profits for distant stockholders.
The bottom line? We’re working together to keep your electric bills affordable. We’re controlling costs through
innovation. And we’re continuing to put you, our members, first.
No matter what the future brings, one thing is certain: We’re looking out for you.
Wishing you a happy and safe holiday from KIUC!
Mahalo,
David J. Bissell
Acting President and CEO