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The Winning Edge - Indian Institute of Management, Ahmedabad

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<strong>The</strong> <strong>Winning</strong> <strong>Edge</strong>:<br />

Communication Strategies for<br />

Leaders<br />

September 14-19, 2009<br />

You are a competent manager and the boss <strong>of</strong> dozens, scores, or<br />

perhaps even hundreds <strong>of</strong> people. But do these people regard you as<br />

a leader? Does your communication radiate leadership? Does it need<br />

to? In the humdrum <strong>of</strong> the workplace, is there place for inspiration<br />

and motivation?<br />

If you are not perceived as a leader but only as a boss, you may<br />

be constantly facing a battle that seems to not go your way despite<br />

your great ideas and strategies. In our fast-changing times you can no<br />

longer command compliance on the strength <strong>of</strong> your status alone.<br />

Your colleagues and subordinates have to willingly concede that you<br />

are their leader, and follow you. Your ideas need to be sold to others if<br />

you want them to take ownership <strong>of</strong> implementing these and making<br />

them successful. Working with people in a world where traditional<br />

hierarchies have yielded place to more flat structures, our biggest<br />

strength may turn out to be our ability to inspire trust, to establish<br />

credibility, and to earn respect. In this battle for minds and hearts,<br />

communicating like a leader is what will give you the winning edge.<br />

What does it mean to communicate like a leader? <strong>The</strong>re is no single,<br />

clear definition, nor a magic formula to develop the necessary skills.<br />

Yet, each <strong>of</strong> us can take the necessary steps to develop a communication<br />

style that radiates leadership. But it cannot be a one-size-fits-all<br />

solution. Each <strong>of</strong> us can develop a style that suits our personality,<br />

strengths, values, and circumstances. <strong>The</strong> <strong>Winning</strong> <strong>Edge</strong> helps you<br />

reflect systematically on your current communication strategies, and<br />

refine them so that they fit your position as leader.<br />

Why not take a week <strong>of</strong>f and join us to reflect and ponder over<br />

what it means to communicate like a leader? In the process, you<br />

will sharpen your most important managerial tool and test it out on<br />

highly accomplished peers from other functional areas and other<br />

organizations. <strong>The</strong> experience could pave the way for a transformation<br />

for you, your team, and perhaps your organization. With the right<br />

communication strategies and well-honed skills, you may be able to<br />

inspire your followers and persuade them to reach for goals that seem<br />

impossible or at least uninteresting to them now.


Our promise<br />

Our methodology<br />

Our expectations<br />

We will sensitize you to several leader communication strategies. We<br />

will help you review your leadership style, and develop strategies for<br />

meeting a range <strong>of</strong> communication challenges as a leader. We will<br />

focus on:<br />

• Communicating as a leader<br />

• Leader as developer<br />

• Delivering bad news well<br />

• Persuasive speaking<br />

• Taking people along<br />

• Inspiring talks and presentations<br />

• Writting with impact<br />

We follow the participant-centred ‘workshop methodology’<br />

throughout. <strong>The</strong>re are several activities including group work, roleplays,<br />

case analysis, and interactive lecturettes. <strong>The</strong> focus <strong>of</strong> the entire<br />

programme is on helping you reflect on your styles and strategies<br />

rather than teaching you concepts. Be prepared to be stretched. You<br />

won’t have a dull moment any time during the programme.<br />

We expect you to have substantial managerial experience as a senior<br />

manager heading an organization, a division, or a department, with<br />

people reporting to you. You may be from the private or public<br />

sector, academics, politics, government, NGOs… from any kind<br />

<strong>of</strong> organization, from any country. But you must be managing and<br />

leading people.<br />

We expect you to do some ‘homework’ before you arrive. We will<br />

mail you the details <strong>of</strong> this once your nomination is accepted.<br />

We expect you to arrive here on Sunday, September 13, 2009 and to<br />

be ready for some pre-programme group activities starting about 9 pm.<br />

<strong>The</strong> programme closes about 1.30 pm on Saturday, September 19. We<br />

expect you to attend all the sessions including the valedictory one just<br />

before lunch on the closing day because it is not an inconsequential<br />

ceremony but a part <strong>of</strong> the collective reflection and action planning<br />

that you cannot skip without compromising the value <strong>of</strong> your <strong>Winning</strong><br />

<strong>Edge</strong> experience.<br />

We expect you not to lug your <strong>of</strong>fice along, bring your spouse or<br />

children, or fix up client meetings in the evenings. <strong>The</strong>re are planned<br />

group activities every evening. (We did warn you about getting<br />

stretched, didn’t we?)<br />

“<strong>Winning</strong> edge has changed my life, it has had an everlasting effect on<br />

me regarding the way <strong>of</strong> looking at things. Any job is drab, but success depends<br />

on the attitude with which you are performing it. This programme transformed<br />

me to love my job.”<br />

Dipankar Bandyopadhyay<br />

Asst. Vice President<br />

Reliance Industries Ltd.<br />

Gas Cracker Plant<br />

Nagothane Manufacturing Div.


Facilitators<br />

Venue and<br />

Accommodation<br />

Fee<br />

<strong>The</strong> following IIM-A Pr<strong>of</strong>essors are the core facilitators.<br />

Deepti Bhatnagar<br />

Asha Kaul<br />

Smeeta Mishra<br />

Matthukutty M Monippally<br />

Meenakshi Sharma,<br />

Coordinator: msharma@iimahd.ernet.in<br />

Rajeev Sharma<br />

Neharika Vohra<br />

<strong>The</strong>re are a couple <strong>of</strong> guest facilitators, too.<br />

<strong>The</strong> programme will be held at <strong>Management</strong> Development Centre,<br />

<strong>Indian</strong> <strong>Institute</strong> <strong>of</strong> <strong>Management</strong>, <strong>Ahmedabad</strong>. Participants get full<br />

board and air-conditioned, single room accommodation in the <strong>Institute</strong><br />

campus.<br />

Rs. 70,000 per participant from SAARC countries including India and<br />

US$ 2,400 for participants from other countries. <strong>The</strong> fee covers tuition<br />

charges, teaching material, full board, and lodging.<br />

Fee for the programme can be paid by Demand Draft, payable at<br />

<strong>Ahmedabad</strong>, India or a pan India cheque payable at par. <strong>The</strong> cheque<br />

or draft should be in favour <strong>of</strong> “<strong>Indian</strong> <strong>Institute</strong> <strong>of</strong> <strong>Management</strong>,<br />

<strong>Ahmedabad</strong>.”<br />

Fee can also be paid through Electronic fund transfer. <strong>The</strong> details are:<br />

1. For credit to Savings Bank A/c No. 032010100040460, IIM, <strong>Ahmedabad</strong><br />

Axis Bank, Vastrapur Branch (RTGS Code: UTIB0000032)<br />

2. Name <strong>of</strong> Remitter:________________ (Please mention the name<br />

<strong>of</strong> the sponsoring organization)<br />

3. Purpose <strong>of</strong> Remittance: <strong>The</strong> <strong>Winning</strong> <strong>Edge</strong>:<br />

Communication Strategies for Leaders<br />

4. IIMA Permanent Account Number (PAN): AAATI1247F<br />

Please DO inform us the complete transaction details so that we<br />

can connect the same.<br />

In case <strong>of</strong> any cancellation, the fee will be refunded only if a request is<br />

received at least 15 days prior to the programme commencement date.<br />

Discount<br />

Early Bird Discount: Nominations received with payments on or<br />

before August 24, 2009 will be entitled to an early bird discount <strong>of</strong><br />

10%. Early submission <strong>of</strong> fee and nomination does not, however,<br />

guarantee acceptance <strong>of</strong> application.<br />

“<strong>The</strong> programme was especially useful in reiterating the importance and<br />

pervasive influence that communication plays in the success <strong>of</strong> an organization.<br />

<strong>The</strong> use <strong>of</strong> live examples and case studies helped to anchor classroom discussions<br />

with practical issues.”<br />

Thomas Abraham<br />

Executive Manager, Assurance<br />

Ernst & Young<br />

Riyadh, Saudi Arabia


Group Discount: Any organization sponsoring five or more participants<br />

to the programme will be entitled to a discount <strong>of</strong> 10% on total fee<br />

payable, provided that at least five participants actually attend the<br />

programme. At the time <strong>of</strong> submission <strong>of</strong> nomination forms, sponsors<br />

are requested to pay the full fee. Applicable discounts will be given on<br />

completion <strong>of</strong> programme through refund cheques.<br />

Organizations can avail themselves <strong>of</strong> both the discounts subject to a<br />

maximum overall discount <strong>of</strong> 15%.<br />

Income-tax Exemption: <strong>The</strong> <strong>Indian</strong> <strong>Institute</strong> <strong>of</strong> <strong>Management</strong>, <strong>Ahmedabad</strong>, holds<br />

income-tax exemption certificate No. ACIT/TDS Circle/IIM/2009-10/176 dated<br />

16/06/2009 under section 197 <strong>of</strong> the I.T. Act, 1961, issued by Assistant Commisoner<br />

<strong>of</strong> Income Tax, TDS Circle, <strong>Ahmedabad</strong>, which is valid up to March 31, 2010.<br />

<strong>The</strong>refore, tax on pr<strong>of</strong>essional fee paid may not be deducted at source.<br />

Nominations<br />

and Inquiries<br />

Alumni Association<br />

Nominations should reach the Manager - MDP latest by August 31,<br />

2009.<br />

Organizational sponsorship is generally required, but can be waived in<br />

case the participant is likely to gain significantly from the programme<br />

for personal improvement, or greater job effectiveness. A formal<br />

acceptance letter will be sent to nominees subject to selection and<br />

approval by programme faculty.<br />

For nomination forms and more information, please contact:<br />

Manager - MDP<br />

<strong>Indian</strong> <strong>Institute</strong> <strong>of</strong> <strong>Management</strong>, Vastrapur, <strong>Ahmedabad</strong> 380 015<br />

Phone: 91-79-6632 4071-7, 91-79-6544 9057<br />

Fax: 91-79-2630 0352 (MDP)/2630 6896 (General)<br />

email: mdp@iimahd.ernet.in • website: www.iimahd.ernet.in/mdp<br />

Participants become members <strong>of</strong> the IIMA Alumni Association on<br />

completion <strong>of</strong> the programme. <strong>The</strong> alumni enjoy certain benefits with<br />

regard to the <strong>Institute</strong>’s publications, facilities, and activities.<br />

“As an American with an MBA from an American University, the <strong>Winning</strong> <strong>Edge</strong><br />

gave me invaluable insights on effective communication techniques specifically for<br />

<strong>Indian</strong> etiquette, customs and culture. Of course the pr<strong>of</strong>essors were world class,<br />

but equally valuable was the opportunity to discuss practical communication<br />

techniques from 30 other leading <strong>Indian</strong> managers and executives.”<br />

Dan Huntington<br />

Associate Principal - Corporate Structural Department Manager & India Operations Manager,<br />

KJWW Engineering Consultants<br />

“<strong>The</strong> <strong>Winning</strong> <strong>Edge</strong> was most useful in re-affirming the importance <strong>of</strong> people to<br />

people communications at multiple levels in maintaining a healthy workplace<br />

environment, when there is an overkill <strong>of</strong> multiple modes <strong>of</strong> communication.<br />

It helped to bring in the human element in communication as opposed to the<br />

bombardment <strong>of</strong> information, relevant and otherwise.”<br />

Vijay Sukumar<br />

Director - R&D, PepsiCo India


<strong>Indian</strong> <strong>Institute</strong> <strong>of</strong> <strong>Management</strong>, <strong>Ahmedabad</strong> (IIMA), was set up by the Government <strong>of</strong> India in collaboration<br />

with the Government <strong>of</strong> Gujarat and <strong>Indian</strong> industry as an autonomous institution in 1961. <strong>The</strong> <strong>Institute</strong><br />

provides education, training, consulting, and research facilities in management.<br />

<strong>The</strong> <strong>Institute</strong> conducts the following major programmes:<br />

• Two-Year Post-Graduate Programme in <strong>Management</strong> (equivalent to MBA)<br />

• Two-Year Post-Graduate Programme in Agri-business <strong>Management</strong> (equivalent to MBA)<br />

• Fellow Programme in <strong>Management</strong> (equivalent to Ph.D.)<br />

• One-year Post-Graduate Programme in <strong>Management</strong> for Executives (PGPX, equivalent to MBA)<br />

• One-year Post-Graduate Programme in Public <strong>Management</strong> and Policy (PGP-PMP, equivalent to MBA)<br />

• <strong>Management</strong> Development Programmes (MDPs) for industry, business, agricultural and rural sectors,<br />

and public systems covering education, health, transport, and population. In the last 48 years, over<br />

44,000 managers have participated in various MDPs.<br />

• Faculty Development Programme for teachers in universities and colleges.<br />

<strong>The</strong> <strong>Institute</strong> has over 90 faculty members working in the following management areas and sectors:<br />

Disciplinary Areas v Business Policy • Communications • Economics • Finance and Accounting •<br />

Marketing • Organizational Behaviour • Personnel and Industrial Relations • Production and Quantitative<br />

Methods<br />

INTERDISCIPLINARY CENTRES AND GROUPS v Centre for Innovation, Incubation, and Entrepreneurship<br />

• Centre for Infrastructure Policy and Regulation • Centre for <strong>Management</strong> in Agriculture • Centre for<br />

<strong>Management</strong> <strong>of</strong> Health Services • Centre for Retailing • Computer and Information Systems Group • Faculty<br />

Development Centre • Gender Resource Centre • IIMA-Idea Telecom Centre <strong>of</strong> Excellence • Insurance<br />

Research Centre • Public Systems Group • Ravi J. Matthai Centre for Educational Innovation<br />

Kasturbhai Lalbhai <strong>Management</strong> Development Centre (KLMDC) located on the IIMA main campus and<br />

International <strong>Management</strong> Development Centre (IMDC), located on the new campus, provide an academic<br />

and learning environment for participants <strong>of</strong> the <strong>Management</strong> Development Programmes. All rooms at<br />

KLMDC and IMDC are furnished and air-conditioned. <strong>The</strong>y have separate dining halls, a reading lounge,<br />

well equipped classrooms, auditoriums, syndicate rooms, and computer labs. <strong>The</strong> Institutue’s campus is<br />

wi-fi enabled. Fitness centre and facilities for indoor and outdoor games exist on the campus.<br />

MDP/09-10/2K

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