13-2962 WEDDSpring2013_IT.pdf - Cuyahoga Community College

Where futures begin SM 

Workforce and Economic 

Development Division 

Spring 2013 

INFORMATION TECHNOLOGY 

PROGRAMS

INFORMATION TECHNOLOGY 

Information Technology Training Tracks 

Foundation Skills 

(iC3 Certification) 

Keyboarding 

Computer Concepts 

Windows for Desktop 

Internet Fundamentals 

BUSINESS 

APPLICATION 

SPECIALIST 

| 

MS OFFICE SPECIALIST 

Word Core 

Word Expert 

Excel Core 

Excel Expert 

Access Complete 

PowerPoint Complete 

Outlook Complete 

and/or 

QuickBooks 

COMPUTER 

NETWORK 

TECHNICIAN 

| 

COMPTIA 

CERTIFICATIONS 

CompTIA A+ 

CompTIA Network+ 

CompTIA Security+ 

or 

IT Service & Support 

Technician (credit) 

CompTIA A+ 

CompTIA Network+ 

Cisco CCNA 

CompTIA Security+ 

or 

Medical Administrative 

IT Technician 

(Cohort Program) 

web designer 

| 

ADOBE CERTIFICATIONS 

Intro to Web Design 

HTML 

Photoshop 

Dreamweaver 

InDesign 

Flash 

Oracle Java 

Programming 

web DEVELOPER 

| 

PREREQUISITES 

Intro to Web Design 

HTML 

JavaScript 

Object Oriented 

Programming 

Principles 

CHOOSE ONE 

MS MCITP Certification 

Intro to C#NET 

PHP Programming 

with MySQL 

Oracle Certification 

Java Programming 

DATABASE 

ADMINISTRATION 

| 

MC MCIPT 

CERTIFICATION 

Database 

Fundamentals 

Writing Queries 

with SQL 

Implementing 

SQL Server 

Maintaining SQL Server 

and 

Crystal Reports Basic 

Crystal Reports 

Advanced 

Ruby on Rails 

Tri-C’s Information Technology Training Institute 

trains more than 1,000 people each year in our 

cutting-edge, state-of-the-art, and hands-on 

programs. Training programs range from sevenhour 

“one-day” workshops to 42-hour in-depth 

programs that lead to industry-recognized 

credentials and certifications. 

PROGRAM AREAS 

Adobe Creative Suite 

Business Applications 

Cisco Training 

Cloud/Virtualization Technologies 

Information Security 

Database Administration 

Information Technology Basics 

Information Technology Operations 

Network Administration and Support 

Online Solutions 

Programming/Application Development 

Tech2u Workshops 

Web/Visual Design 

2 

INFORMATION 

TECHNOLOGY 

For complete course listing: www.tri-c.edu/workforce. To register call 866-933-5175.

Core computer Skills Certificate Program 

IC3: INTERNET AND COMPUTING CORE CERTIFICATION 

PROGRAM DESCRIPTION Keyboarding, Computer Concepts, 

Windows for the Desktop, Internet and Networking 

Fundamentals provide the knowledge and skills needed to 

become computer literate in a Windows based operating 

system environment. Additionally, these courses (or equivalent 

experience) are prerequisites for all courses offered through 

the IT Training Institute at Cuyahoga Community College. 

WHO SHOULD ATTEND Individuals needing knowledge and 

skills to become computer literate in a Windows operating 

system environment. 

REQUIREMENTS FOR COMPLETION 

Keyboarding on the PC 


Windows for the Desktop 


Network Fundamentals 

Keyboarding on the PC 

DESCRIPTION When you become proficient and accurate on the 

keyboard, you can save time and increase your productivity. In 

this course’s four classroom sessions and four self-directed lab 

sessions, you will improve your computer skills by touching on 

the topics of finger positions and movement, as well as increasing 

speed and reducing errors. 

NOTE No textbook required. 

ZCCO 1001 CEU: 1.4 HRS: 14 $175 

17102 UTC - TBD S Jan 19 - Jan 26 8:30 a.m. - 4:30 p.m. Staff 

16077 UTC - TBD M W Apr 29 - May 8 6 - 9:30 p.m. Weaver 


Prerequisite Keyboarding on the PC or equivalent skills. 

DESCRIPTION Survey the components and operations of a 

microcomputer system. Learn about input, output, storage 

devices and software. Understand the purpose and usage 

of operating systems. Become familiar with the Windows 

operating system. Learn mouse operation and basic actions like 

minimizing, restoring, maximizing, moving, sizing, scrolling and 

closing windows. 

NOTE Textbook provided 

ZCCO 1000 CEU: 1.4 HRS: 14 $225 

16318 UTC - TBD S Feb 2 - Feb 9 8:30 a.m. - 4:30 p.m. Staff 

Windows 7 for the Desktop 

Prerequisite Keyboarding skills and the ability to use computer. 

DESCRIPTION Learn how to customize and become more proficient 

working on the Windows 7 operating system. Understand 

the desktop and icons; create shortcuts to applications and 

documents. Utilize Windows Explorer, My Computer and the 

Start menu. Create, find, move and delete files, documents and 

folders. Modify desktop properties and view the desktop in your 

own style. Use the Control Panel to customize the Windows 

environment. Understanding this desktop operating system will 

increase your productivity and decrease your frustration! 

NOTE Flash drive recommended. Textbook provided. 

ZCCO 1023 CEU: 0.7 HRS: 7 $125 

16319 UTC - TBD S Feb 16 8:30 a.m. - 4:30 p.m. Staff 


Prerequisite Keyboarding on the PC, Computer Concepts, 

Windows 7 for the Desktop or equivalent knowledge. 

DESCRIPTION Computers are everywhere. We use them in almost 

every aspect of our lives whether we realize it or not. But it’s not 

just the computers themselves that make all the technology so 

useful and interesting – it’s the way they interconnect and work 

together that creates a truly amazing tool. That’s what a network 

does – connects computers together. In this course, you will be 

introduced to the Internet and networks. 

NOTE Textbook provided 

ZINT 1000 CEU: 1.4 HRS: 14 $225 

16322 UTC - TBD S Feb 23 - Mar 2 8:30 a.m. - 4:30 p.m. Staff 

Networking Fundamentals 

Prerequisite Keyboarding on the PC, Computer Concepts or 

equivalent knowledge/skills, Windows for the Desktop, Internet 

Fundamentals. 

description This course is a great place to start to learn the 

basics of networking. This introductory lecture course surveys 

fundamental networking concepts and practices. Examine 

topics such as network architecture and standards, cabling and 

topologies, networking protocols, network servers, server-side 

scripting, database connectivity and security basics. 

NOTE Textbook required 

ZNET 1000 CEU: 1.4 HRS: 14 $225 

16334 UTC - TBD S Mar 9 - Mar 16 8:30 a.m. - 4:30 p.m. Staff 

INFORMATION 

TECHNOLOGY 

3

computer network technician certificate program 

LEADING TO CompTIA A+, Network+ and Security + 

Certification 

PREREQUISITE Foundation courses or equivalent knowledge 

as well as experience using and maintain PC hardware/ 

software recommended. 

DESCRIPTION This program prepares students with enduser 

computer background for CompTIA certifications which 

validate foundation-level knowledge and skills necessary for a 

career in IT support. It is the starting point for a career. CompTIA 

A+ certification is designed for those responsible for the 

installation, upgrade, repair, configuration, and troubleshooting 

of PC systems hardware and software; CompTIA Network+ 

certification proves knowledge of networking features and 

functions including network hardware, connections, software, 

the OSI Reference Model and protocols; the CompTIA Security+ 

certification designates knowledgeable professionals in the 

field of security dealing with computer security topics such as 

cryptography and access control, as well as business-related 

topics such as disaster recovery and risk management. 

PROGRAM TRACK 

Course HRS Price 

A+ Fast Track 56 $1,195 

Network+ 37.5 $1,195 

Security+ 37.5 $1,195 

A+ Fast Track 

description This course focuses on the A+ exam objectives 

by the Computing Technology Industry Associate (CompTIA) 

and is designed for those responsible for the installation, 

upgrade, repair, configuration, and troubleshooting of PC 

systems hardware and software. Participants will demonstrate 

their ability to diagnose, maintain, and perform minor repairs 

on PC systems and peripherals in our specially designed 

hardware and software labs. You will learn the essential 

competencies required to provide technical support. 

NOTE Textbook, toolkit and test prep software provided 

ZOPS 1001 CEU: 5.6 HRS: 56 $1,195 

16333 UTC - TBD T R Feb 5 - Mar 28 6 - 9:30 p.m. Staff 

Network+ 

Prerequisite A+ or equivalent experience recommended 

description The CompTIA Network+ Certification course 

builds on your existing user-level knowledge and experience 

with personal computer operating systems and networks to 

present fundamental skills and concepts that you will use on 

the job in any type of networking career. If you are pursuing 

a CompTIA technical certification path, the CompTIA A+ 

certification is an excellent first step to take before preparing 

for the CompTIA Network+ certification. 

NOTE Textbook supplied. 

ZNET 1005 CEU: 3.5 HRS: 35 $1,195 

16343 UTC - TBD T R Apr 9 - May 9 6 - 9:30 p.m. Staff 

Security+ 

AUTHORIZED TESTING 

at the Unified Technologies Center 

As you complete your coursework, 

we invite you to take your certification 

exam at the Authorized Pearson Vue, 

Prometric and Certiport Testing Center 

located at the Unified Technologies 

Center (UTC). 

Prerequisite Fast Track A+ Certification or equivalent 

knowledge, Network+ or equivalent knowledge 

description Security+ CompTIA Certification is the primary 

course you will need to take if your job responsibilities include 

securing network services, network devices, and network 

traffic. It is also the main course you will take to prepare for 

the CompTIA Security+ examination. In this course, you’ll build 

on your knowledge and professional experience with computer 

hardware, operating systems, and networks as you acquire the 

specific skills required to implement basic security services on 

any type of computer network. 

ZSCR 1019 CEU: 3.75 HRS: 37.5 $1,195 

16349 UTC - TBD T R May 21 - Jun 20 6 - 9:30 p.m. Staff 

To schedule an exam go to 

www.pearsonvue.com www.prometric. 

com or www.certiport.com. 

4 

INFORMATION 

TECHNOLOGY 


usiness applications specialist certificate program 

MICROSOFT OFFICE SPECIALIST CERTIFICATION 

PROGRAM PREREQUISITE Keyboarding on the PC or typing 

speed of 20 wpm, Computer Concepts, Windows for the Desktop 

and Internet Fundamentals or equivalent skills. 

PROGRAM DESCRIPTION This program develops the skills needed 

to effectively use Microsoft Word Processing, Spreadsheet, 

Database, and Presentation and Email Software Packages and 

teaches participants how to increase productivity by integrating 

these tools to produce professional looking end-results. 

WHO SHOULD ATTEND Office personnel, managers, support 

staff and computer users interested in increasing productivity by 

managing the power contained within current personal computer 

business application software. 

REQUIREMENTS FOR COMPLETION 

Word 2010 Core 

Word 2010 Expert 

Excel 2010 Core 

Excel 2010 Expert 

Access Complete 



MOS Test Prep 

Word 2010 Core Level 

Prerequisite Keyboarding on the PC, Windows 7 for 

the Desktop. 

DESCRIPTION Explore the fundamentals of Word, the Microsoft 

Office word processing program, in relation to how they may be 

used personally and professionally. Use Microsoft Word features 

to create, format, and print documents. Learn to add tables and 

charts to your documents. Save your work not only as a Word 

document, but also as a Web page for viewing on the Internet. 

NOTE Textbook provided. 

ZMSA 1003 CEU: 1.4 HRS: 14 $275 

16277 UTC - TBD S Mar 23 - Mar 30 8:30 a.m. - 4:30 p.m. Staff 

Word 2010 Expert Level 

Prerequisite Word 2010 Core Level or equivalent knowledge. 

DESCRIPTION Increase your Word expertise to include exploration 

of the advanced features of the software. Learn to insert pictures 

and clip-art into your documents. Merge data from an Excel 

spreadsheet or an Access database into a Word document to 

create individualized form letters. Design an online form, use 

advanced formatting techniques, and create master documents. 


ZMSA 1004 CEU: 1.4 HRS: 14 $275 

16283 UTC - TBD S Jun 15 - Jun 22 8:30 a.m. - 4:30 p.m. Staff 

Excel 2010 Core Level 

Prerequisite Keyboarding on the PC or equivalent knowledge/ 

skills, Windows 7 for the Desktop. 

DESCRIPTION This course will explore the fundamentals of Excel 

Core Level 2010 you build, edit and format worksheets; work with 

charts; formulas and functions; manage workbooks and prepare 

them for the web; automate worksheet tasks and use lists. 


ZMSA 1007 CEU: 1.4 HRS: 14 $275 

16278 UTC - TBD S Apr 6 - Apr 13 8:30 a.m. - 4:30 p.m. Staff 

Excel 2010 Expert Level 

Prerequisite Excel 2010 Core Level or equivalent knowledge. 

DESCRIPTION This course will explore the fundamentals of Excel 

Expert Level 2010 as you analyze list data, enhance charts and 

worksheets, use the what-if analysis, analyze data with pivot 

tables, exchange data with other programs, share Excel files and 

incorporate web information, customize Excel and advanced 

worksheet management, and program with Excel. 


ZMSA 1008 CEU: 1.4 HRS: 14 $275 

#16282 UTC - TBD S Jun 1 - Jun 8 8:30 a.m. - 4:30 p.m. Staff 

Access 2010 Core Level 

Prerequisite Keyboarding on the PC, Internet Fundamentals, 

Windows 7 for the Desktop. 

DESCRIPTION Work smarter by letting this introductory course 

work for you. Microsoft Access – the Office database solution – 

teaches you the basics of creating and maintaining a database by 

using practical examples. Learn to utilize tables and queries, as 

well as forms and reports. Modify a relational database structure, 

make multiple table queries, create forms and subforms, and 

controls in a project environment. This course, along with Access 

Expert, will prepare you to take the Microsoft Office Specialist 

exam covering the Access objectives. 


ZMSA 1005 CEU: 1.4 HRS: 14 $275 

16281 UTC - TBD S May 18 - May 25 8:30 a.m. - 4:30 p.m. Staff 


Prerequisite Keyboarding on the PC, Computer Concepts, 

Windows for the Desktop, Internet Fundamentals or equivalent 

knowledge. 

DESCRIPTION Let the power of visual presentation work for 

you. With Microsoft PowerPoint, you can get the job done 

by constructing computerized graphics to present business 

concepts and data. You’ll concentrate on composition and 

style to create effective slide shows and to develop complete 

computerized presentations. Proficiency in PowerPoint reminds 

you that when your presentation looks good, it makes you look 

even better. 


ZMSA 1009 CEU: 1.4 HRS: 14 $275 

16279 UTC - TBD S Apr 20 - Apr 27 8:30 a.m. - 4:30 p.m. Staff 


Prerequisite Windows for the Desktop. 

DESCRIPTION Microsoft Outlook 2010 teaches students how 

Outlook is structured, and how to use the various modules to 

coordinate communications and collaborations with others. 

Modules covered in this courseware include Mail, Calendar, 

Contacts, Tasks, and Notes. Also included are some features 

commonly used for collaboration purposes such as creating 

distribution lists or groups, cleaning up your system, marking 

junk mail, and how to check the size of your Outlook data file. 

Students who complete this course will have reviewed all of the 

exam objectives and be on their way to preparing for Microsoft 

Outlook 2010 Core Exam #77-884. 

ZMSA 1135 CEU: 1.4 HRS: 14 $275 

16280 UTC - TBD S May 4 - May 11 8:30 a.m. - 4:30 p.m. Staff 

INFORMATION 

TECHNOLOGY 

5

ADOBE CERTIFIED ASSOCIATE CERTIFICATE PROGRAM 

PREREQUISITES IT Training Foundation/Core Requirements 

including Introduction to Web Design and HTML are required. 

PROGRAM DESCRIPTION Adobe offers three areas in which 

to gain certification for entry-level skills: Adobe Flash 

Professional, Adobe Dreamweaver and Adobe Photoshop. 

The industry recognized ACA certification validates basic, 

entry-level skills in digital communications using Adobe tools. 

Students can take the ACA exam at our Certiport testing center. 

CERTIFICATION PROGRAM REQUIREMENTS 

Course HRS Price 

Adobe Flash 14 $350 

Adobe Photoshop 14 $350 

Adobe Dreamweaver 14 $350 

Adobe InDesign 14 $350 

Introduction to Web Design 

Prerequisite Windows 7 for the Desktop 

DESCRIPTION Web design consists of using multiple software 

tools and codes-such as Dreamweaver, Flash, Illustrator, 

Photoshop, HTML, and CSS, among others-to craft a unique, 

robust, and interactive websites. This course teaches you how 

to effectively use all the major tools involved in web design to 

create a site that is both attractive and functional. 

ZINT 1016 CEU: 1.4 HRS: 14 $350 

16323 UTC - TBD T R Jan 15 - Jan 24 6 - 9:30 p.m. Staff 

Dreamweaver, Basic 

Prerequisite HTML 5 

DESCRIPTION In this professional Web site creation and design 

course, you will use Web development tools, beginning with 

the basics of Dreamweaver tool palettes and site management 

features to working with templates, wizards, and backgrounds, 

adding and managing hyperlinks, hot spots, tables, frames, and 

forms. 

ZDES 1018 CEU: 1.4 HRS: 14 $350 

16291 UTC - TBD T R Mar 19 - Mar 28 6 - 9:30 p.m. Staff 

#16293 Metro - TBD M W May 13 - May 22 6 - 9:30 p.m. Staff 

Class will be held at the ATTC. Course delivered on Apple MacBooks 

InDesign, Basic 

Prerequisite Ability to use Windows operating system to 

manage information on computers such as creating folders, 

copying and pasting objects, formatting text, retrieving and 

saving files. 

DESCRIPTION In this course, you’ll work with some of the tools and 

features to create marketing collateral using InDesign software. 


ZDES 1021 CEU: 1.4 HRS: 14 $350 

16294 Metro - TBD M W Jun 10 - Jun 19 6 - 9:30 p.m. Staff 

Class will be held at the ATTC. Course delivered on Apple MacBooks 

HTML 5 

Prerequisite Internet, Introduction - Online or have 

equivalent, knowledge and skills 

DESCRIPTION Focus on the fundamentals of designing and 

publishing home pages with the HTML language interface. 

We will address topics including identification and utilization 

of HTML elements, differentiating relative and absolute paths, 

defining and anchoring links, and importing graphics. 

ZCIW 1001 CEU: 1.4 HRS: 14 $350 

16320 UTC - TBD T R Jan 29 - Feb 7 6 - 9:30 p.m. Staff 

Photoshop, Basic 

Prerequisite Windows 7 for the Desktop or have equivalent 

knowledge and skills 

DESCRIPTION Adobe Photoshop is a high-end software 

solution that provides support and specialized editing tools for 

digital photographers and graphic artists. Filled with practical, 

hands-on examples, this course will show you how to apply the 

professional tools and techniques in Photoshop that are most 

helpful to photographers. Even if you have no image editing 

experience, you’ll be amazed at what you can do with your 

images after completing this course. 


ZDES 1016 CEU: 1.4 HRS: 14 $350 


16292 Metro - TBD M W Apr 15 - Apr 24 6 - 9:30 p.m. Staff 

Class will be at the ATTC Building. Course delivered on 

Apple MacBooks. 








Center (UTC). 




6 

INFORMATION 

TECHNOLOGY 


DATABASE ADMINISTRATOR 

LEADING TO Microsoft Certified Technology Specialist 

Certification 

PREREQUISITE Networking Fundamentals, Access I & II or 

relational database experience 

DESCRIPTION This program gives you an advantage in an 

intensely competitive marketplace by preparing you to earn 

an industry-recognized, job-role related credential. Learn skills 

necessary to set-up, maintain, diagnose, and troubleshoot 

MS-SQL database systems. A Microsoft Certified Technology 

Specialist (MCTS) certification proves your skills on a particular 

Microsoft technology, such as a Windows operating system, 

Microsoft Exchange Server, Microsoft SQL Server, or Microsoft 

Visual Studio. 

PROGRAM TRACK 

Course 

HRS Price 

Writing Queries Using Microsoft SQL Server 2008 

Transact-SQL (MS 2778 Equivalent) 28 $895 

Maintaining a Microsoft SQL Server 2008 

R2 Database (MS 6231 Equivalent) 35 $1,295 

Implementing a Microsoft SQL Server 2008 

R2 Database (MS 6232 Equivalent) 35 $1,295 

Database Administration Fundamentals 

Prerequisite Computer Literacy . 

DESCRIPTION This course provides participants with introductory 

knowledge of and skills with databases, including relational 

databases such as Microsoft SQL Server. Topics include core 

and relational database concepts, security requirements for 

databases and data, database objects, graphical tools and 

T-SQL scripts, database queries and other stored procedures. 

This course is an excellent first step to a career as a database 

administrator or database developer and will prepare participants 

for the Microsoft Technology Associate (MTA) Database 

Administration Fundamentals Exam. 


ZMCP 1085 CEU: 2.1 HRS: 21 $495 

16324 UTC - TBD M W Mar 11 - Mar 27 6 - 9:30 p.m. Staff 

Writing Queries Using Microsoft SQL Server 2008 

Transact-SQL (MS 2778 Equivalent) 

Prerequisite Window Server 2008 or equivalent knowledge. 

DESCRIPTION This course provides the technical skills required to 

write basic Transact-SQL queries for Microsoft SQL Server 2008. 

The student will be introduced to how client/server architecture 

works, and examine the various database and business tasks 

that can be performed by using the components of SQL Server 

2008. The student will also be introduced to SQL Server database 

concepts such as relational databases, normalization, and 

database objects. 

ZMCP 1086 CEU: 2.8 HRS: 28 $895 

16325 UTC - TBD M W Apr 1 - Apr 24 6 - 9:30 p.m. Staff 

MS 6231: Maintaining a Microsoft SQL Server 2008 

R2 Database 

Prerequisite MS 2778 or equivalent knowledge. 

DESCRIPTION This course provides participants with the 

knowledge and skills to maintain a Microsoft SQL Server 2008 

R2 database by teaching in a hands-on setting how to use SQL 

Server 2008 R2 product features and tools related to maintaining 

a database. Specifically, this course introduces participants 

to the entire SQL Server platform and its major tools, details 

installing and configuring SQL Server 2008 R2 as well as import/ 

export wizards and explains how they relate to SSIS. 

NOTE Official Microsoft Curriculum provided. 

ZMCP 1087 CEU: 3.5 HRS: 35 $1,295 

16326 UTC - TBD M W Jun 3 - Jul 3 6 - 9:30 p.m. Staff 

MS 6232: Implementing a Microsoft SQL Server 2008 

R2 Database 

Prerequisite MS 2778 or equivalent knowledge. 

DESCRIPTION This course provides participants with the 

knowledge and skills to implement a Microsoft SQL Server 2008 

database. The course focuses on teaching individuals how 

to use SQL Server 2008 product features and tools related to 

implementing a database and is intended for IT Professionals 

who administer and maintain SQL Server databases. 

NOTE Official Microsoft Curriculum provided. 

ZMCP 1088 CEU: 3.5 HRS: 35 $1,295 

16327 UTC - TBD M W Apr 29 - May 29 6 - 9:30 p.m. Staff 

17099 UTC - TBD T R Jan 15 - Feb 14 6 - 9:30 p.m. Dyczkiewycz 

QuickBooks 

Prerequisite Keyboarding skills and the ability to use Windows, 

operating system to manage information on your, computer. An 

understanding of basic accounting, and bookkeeping principles 

is required. 

description Discover the ease of automated bookkeeping with 

QuickBooks. This hands-on, scenario-based class will allow you 

to set up a company, work with lists, set up inventory, invoice 

for services, process payments, work with bank accounts, enter 

and pay bills, memorize transactions, customize forms, use other 

QuickBooks accounts, create reports, create graphs, track and 

pay sales tax, prepare payroll, set up online banking, share files 

with an accountant; estimate, time track, job cost as well as 

write letters. 

NOTE Intuit Curriculum provided. 

ZMGT 1014 CEU: 3.5 HRS: 35 $695 

16330 UTC - TBD M T W R F May 6 - May 10 8:30 a.m. - 4:30 p.m. Staff 

INFORMATION 

TECHNOLOGY 

7

WEB DEVELOPER 

LEADING TO Microsoft Certified Technology Specialist 

Certification, Oracle Certified Professional, Java SE 6 Programmer 

PREREQUISITE IT Foundation courses or equivalent knowledge. 

DESCRIPTION This course of study provides the entry-level 

foundation necessary for those interested in pursuing a career in 

Web and/or application development. 

PROGRAM TRACK 

Complete the core courses and choose one development path. 

Core Courses HRS Price 

Introduction to Web Design 14 $350 

Object Oriented Programming Principles 14 $275 

HTML 5 14 $350 

JavaScript, AJAX & JQuery 14 $350 

SQL Fundamentals 7 $199 

Microsoft Development Path 

Visual C#.Net Intro 35 $1,195 

MSEL Collection 6463: Visual Studio 2008 

ASP.NET 3.5 – Online 20 $375 

MSEL Collection 6464: Visual Studio 2008 

ADO.NET 3.5 – Online 20 $375 

Oracle Java Development Path 

Java Programming Fundamentals 35 $1,195 

Open Source Development Path 

PHP with MySQL 21 $695 

Introduction to Web Design 

Prerequisite Windows 7 for the Desktop 

DESCRIPTION Web design consists of using multiple software 

tools and codes-such as Dreamweaver, Flash, Illustrator, 

Photoshop, HTML, and CSS, among others-to craft a unique, 

robust, and interactive websites. This course teaches you how to 

effectively use all the major tools involved in web design to create 

a site that is both attractive and functional. 

ZINT 1016 CEU: 1.4 HRS: 14 $350 

16323 UTC - TBD T R Jan 15 - Jan 24 6 - 9:30 p.m. Staff 

HTML 5 

Prerequisite Internet, Introduction - Online or have equivalent, 

knowledge and skills 

DESCRIPTION Focus on the fundamentals of designing and 

publishing home pages with the HTML language interface. We 

will address topics including identification and utilization of HTML 

elements, differentiating relative and absolute paths, defining 

and anchoring links, and importing graphics. 

ZCIW 1001 CEU: 1.4 HRS: 14 $350 

16320 UTC - TBD T R Jan 29 - Feb 7 6 - 9:30 p.m. Staff 

Javascript, AJAX, and JQuery, Basic 

Prerequisite HTML 5 

description Create dynamic Web pages using the popular 

Web scripting language, JavaScript! This course is perfect 

for beginning programmers with prior knowledge of HTML. 

JavaScript adds interactive functions to HTML page. 


ZPRG 1029 CEU: 1.4 HRS: 14 $350 

16345 UTC - TBD T R Feb 19 - Feb 28 6 - 9:30 p.m. Staff 

Object-Oriented Programming Principles 

Prerequisite Introduction to Programming or equivalent 

programming knowledge 

DESCRIPTION This course teaches object-oriented analysis and 

design techniques using the Unified Modeling Language (UML) 

in the context of the Unified Software Development Process. 

You will be introduced to object-oriented theory and software 

development, testing, implementation and documentation. 

NOTE Textbook required 

ZCIW 1014 CEU: 1.4 HRS: 14 $275 


Visual C# 2010: Introduction 

Prerequisite Object-Oriented Programming Principles 

description This course guides beginning programmers 

through developing programs in the C# language. The book 

provides readers with a strong background knowledge of 

structured programming, method calling, and parameter 

passing, all of which are important concepts easily transferable 

to other programming languages. 

ZPRG 1040 CEU: 3.5 HRS: 35 $1,195 

16348 UTC - TBD T R Mar 19 - Apr 18 6 - 9:30 p.m. Staff 

8 

INFORMATION 

TECHNOLOGY 


WEB DEVELOPER 

PHP Programming with MySQL 

Prerequisite Object-Oriented Programming Principles, HTML 5 

description The objective of PHProgramming with MySQL 

course is to teach both new and experienced web developers 

the comprehensive steps for building dynamic, data-driven, 

interactive websites. 

ZPRG 1039 CEU: 2.1 HRS: 21 $695 

16346 UTC - TBD T R Apr 23 - May 9 6 - 9:30 p.m. Staff 

Java Programming - Fundamentals 

Prerequisite Software Development Fundamentals. 

description This course combines Object Oriented Concepts 

with Sun Java 2 programming. It is a comprehensive five (5) 

day course that takes students with a structured programming 

background through object-oriented techniques and into Sun 

Java constructs. 

NOTE Materials provided 

ZSUN 1005 CEU: 3.5 HRS: 35 $1,195 

16331 UTC - TBD T R May 14 - Jun 13 6 - 9:30 p.m. Staff 








Center (UTC). 




Introduction to Ruby On Rails 

Prerequisite Database Administration Fundamentals, HTML 5 

description This course is intended for web developers seeking 

to create web applications with Ruby on Rails. 

ZPRG 1038 CEU: 0.7 HRS: 7 $225 

16347 UTC - TBD S Jun 22 8:30 a.m. - 4:30 p.m. Staff 

INFORMATION 

TECHNOLOGY 

9

NETWORK ADMINISTRATION AND SUPPORT 

Automating Administration with Windows 

PowerShell 2.0 

Prerequisite MS 6425: Configuring and Troubleshooting 

Windows Server 2008 Active Directory Domain Services or 

equivalent knowledge. 

description This course provides students with the knowledge 

and skills to utilize Windows PowerShell for administering and 

automating administration of Windows based servers. 

ZNET 1021 CEU: 3.5 HRS: 35 $1,795 

16344 CCE - TBD M T W R F Feb 4 - Feb 8 8:30 a.m. - 4:30 p.m. Staff 

MS 10135: Configuring, Managing and Troubleshooting 

Microsoft Exchange Server 2010 

description This five-day, instructor-led course will provide 

you with the knowledge and skills to configure and manage an 

Exchange Server 2010 messaging environment. This course 

does not require previous Exchange Server experience, but does 

require that students have significant experience in managing 

Windows Server and Active Directory directory services or Active 

Directory Domain Services (AD DS). This course will teach you 

how to configure Exchange Server 2010, as well as provide 

guidelines, best practices, and considerations that will help 

you optimize your Exchange Server deployment. This course is 

intended for people aspiring to be enterprise-level messaging 

administrators. Others who may take this course include IT 

generalists and help desk professionals who want to learn about 

Exchange Server 2010. 

NOTE People coming into the course are expected to have at 

least three years experience working in the IT field, typically 

in the areas of network administration, help desk, or system 

administration. They are not expected to have experience with 

previous Exchange Server versions. 

ZMCP 1082 CEU: 3.5 HRS: 35 $1,695 

16328 CCE - TBD M T W R F Mar 4 - Mar 8 8:30 a.m. - 4:30 p.m. Staff 

VMware vSphere POWERCAMP 

description Our five (5) day intense VMware vSphere 

POWERCAMP provides the most comprehensive approach to 

Virtualization training. This is an intense, accelerated immersion 

course, designed for computer professionals that require 

effective, real-world skill-building. The POWERCAMP is capped 

off with a challenging DUAL certification exam, the VC-VIP 

(Virtualization Council - Virtual Infrastructure Professional) and 

VC-MIA (Virtualization Council – Master Infrastructure Architect). 

This certification requires passing a demanding exam that has 

been developed by an expert team of Virtualization Professionals. 

ZVTC 1003 CEU: 3.75 HRS: 37.5 $3,750 

16350 CCE - TBD M T W R F May 6 - May 10 8:30 a.m. - 4:30 p.m. Staff 

VMware View 5 

description Our four (4) day intense VMware View 5 class 

provides the most comprehensive approach to Virtualization 

training. This is an intense, accelerated immersion course, 

designed for computer professionals that require effective, realworld 

skill-building. The VMware View class is capped off with a 

challenging certification, the VC-VAP (Virtualization Council - View 

Administrator Professional). This certification requires passing 

a demanding exam that has been developed by Virtualization 

Professionals. 

ZVTC 1001 CEU: 3 HRS: 30 $3,000 

#16351 CCE - TBD M T W R F Jun 3 - Jun 7 8:30 a.m. - 4:30 p.m. Staff 

MS 10174B: Configuring and Administering Microsoft 

SharePoint 2010 

description This five-day instructor-led course teaches 

students how to install, configure, and administer Microsoft 

SharePoint and also how to manage and monitor sites and users 

by using Microsoft SharePoint 2010. It will also cover the new 

features and functionality introduced with SharePoint 2010 Sp1 

as well as Offices 365’s SharePoint Online. 

ZMCP 1101 CEU: 3.5 HRS: 35 $1,695 

16329 CCE - TBD M T W R F Apr 1 - Apr 5 8:30 a.m. - 4:30 p.m. Staff 

10 

INFORMATION 

TECHNOLOGY 


ONE-DAY CLASSES 

Description For those professionals who want to learn a new 

skill quickly, these one-day classes are targeted to specific 

technologies to give students immediate usable skills. 

Windows 7 for the Desktop 

Prerequisite Keyboarding skills and the ability to use computer. 

DESCRIPTION Learn how to customize and become more proficient 

working on the Windows 7 operating system. Understand 

the desktop and icons; create shortcuts to applications and 

documents. Utilize Windows Explorer, My Computer and the 

Start menu. Create, find, move and delete files, documents and 

folders. Modify desktop properties and view the desktop in your 

own style. Use the Control Panel to customize the Windows 

environment. Understanding this desktop operating system will 

increase your productivity and decrease your frustration! 


ZCCO 1023 CEU: 0.7 HRS: 7 $125 

16319 UTC - TBD S Feb 16 8:30 a.m. - 4:30 p.m. Staff 

Word, Basic 

Prerequisite Keyboarding skills and the ability to use Windows, 

operating system to manage information on computer. 

DESCRIPTION Work with the word processing concepts required 

to produce basic business documents to create, revise, edit, 

enhance, and save documents for both printing and future 

retrieval. Topics covered include creating a basic document using 

Microsoft Word, editing documents by locating and modifying 

text, formatting text, formatting paragraphs, adding tables to a 

document, adding graphic elements to a document, controlling a 

document’s page setup and its overall appearance, and proofing 

documents to make them more accurate. 


ZMSA 1116 CEU: 0.7 HRS: 7 $125 

16284 CCE - TBD M Jan 28 8:30 a.m. - 4:30 p.m. Staff 

Word, Intermediate 

ONE-day class 

ONE-day class 

ONE-day class 

Prerequisite Word, Basic or ability to create and modify 

standard business, documents in Microsoft Word contain basic 

tables, text, and simple graphics. 

DESCRIPTION Improve the quality of your work by enhancing your 

documents with customized Microsoft Word elements. Improve 

your efficiency by automating the way Microsoft Word works 

for you. In this course, you will create complex documents in 

Microsoft Word by adding components such as customized lists, 

tables, charts, and graphics. You will also create personalized 

Microsoft Word efficiency tools. 

ZMSA 1117 CEU: 0.7 HRS: 7 $125 

16285 CCE - TBD M Feb 11 8:30 a.m. - 4:30 p.m. Staff 

Word, Advanced 

Prerequisite In Microsoft Word, use a web browser and an 

email, Word, Intermediate or ability to create and modify business 

documents, program as well as understand worksheet (Excel), 

and presentation (PowerPoint). XML is recommended. 

DESCRIPTION This course is designed for persons who want to 

gain advanced skills necessary to manage long documents, 

collaborate with others, and secure documents. Topics include 

using features in Word to link with Excel, PowerPoint and 

Outlook, collaborate on documents using compare, create and 

manage document versions, add reference marks, citations and 

notes, make long documents easier to use by creating master 

documents, secure a document by restricting access, create fillin 

forms, and tag a document using XML. 


ZMSA 1126 CEU: 0.7 HRS: 7 $125 

16286 CCE - TBD M Feb 25 8:30 a.m. - 4:30 p.m. Staff 

Excel, Basic 

Prerequisite Keyboarding skills, ability to use the Windows, 

operating system to manage information on computer. 

DESCRIPTION Work with the spreadsheet concepts required to 

produce basic worksheets including inputting data and running 

calculations. Topics covered include creating a basic worksheet, 

performing calculations, modifying a worksheet, formatting a 

worksheet, printing workbooks and managing large workbooks. 


ZMSA 1111 CEU: 0.7 HRS: 7 $125 

16287 CCE - TBD M Mar 4 8:30 a.m. - 4:30 p.m. Staff 

Excel, Intermediate 

Prerequisite Excel, Basic or ability to create, edit, format and 

print basic, worksheets. 

DESCRIPTION Streamline and enhance your spreadsheets with 

customized Microsoft Excel elements including templates, charts, 

graphics, and formulas. Apply visual elements and advanced 

formulas to a worksheet to display data in various formats. Create 

templates, sort and filter data, import and export data, analyze 

data, and work with Excel on the web. 


ZMSA 1112 CEU: 0.7 HRS: 7 $125 

16288 CCE - TBD M Mar 18 8:30 a.m. - 4:30 p.m. Staff 

Excel, Advanced 

ONE-day class 

ONE-day class 

ONE-day class 

ONE-day class 

Prerequisite Excel, Intermediate or the ability to create, edit, 

format, and print, basic worksheet that include charts and sorted 

and, filtered data. Understanding of XML is recommended. 

DESCRIPTION This course is designed for persons who want to 

gain advanced skills necessary to utilize the specialized and 

advanced capabilities of Excel by automating some common 

tasks, applying advanced analysis techniques to more complex 

data sets, collaborating on worksheets with others, and sharing 

Excel data with other applications. Topics include creating 

macros, collaborating with others, auditing and analyzing 

worksheet data, incorporating multiple data sources, and 

importing and exporting data. 

ZMSA 1127 CEU: 0.7 HRS: 7 $125 

16289 CCE - TBD M Apr 1 8:30 a.m. - 4:30 p.m. Staff 

11 

INFORMATION 

ONE DAY CLASSES For complete course listing: www.tri-c.edu/workforce. To register call 866-933-5175. 

TECHNOLOGY 

11

TECH2U 

Description These three and one half hour workshops 

provide quality professional development in technology areas 

that are part of your everyday responsibilities. Complete 

the session and apply what you learned immediately in the 

workplace or at home. 

PROGRAM AREAS 

Apple iPhone and iPad Basics 

Apple Mac Operating System Basics 

Computer Maintenance 101 

Get LinkedIn 

Mail Merges in Microsoft Word 

Managing Your Privacy Online 

Online Reputation Management 

Password Management 

Photo Editing with Free Tools 

Server and Desktop Virtualization Technologies 

Using Group Policy to Manage Windows 7 

Apple iPhone and iPad Basics 

description This Tech2U Workshop will introduce students to 

iPad and iPhone basics. This course is a great starting point if 

you are feeling overwhelmed by the sheer number of new things 

your new Apple product can do. 

ZAPT 1002 CEU: 0.7 HRS: 7 $125 

16955 ATTC T R Jan 15 - Jan 24 6 - 9:30 p.m. Staff 

(Metro Applied Tech 

Training Ctr) - TBD 

Bring your own device. 

Apple Mac Operating System Basics 

description This Tech2U Workshop will introduce students to 

the basics of the Apple Mac OS X operating system. Topics will 

include web browsing, file management, and additional topics. 

ZAPT 1000 CEU: 0.7 HRS: 7 $125 

16956 ATTC M W Feb 11 - Feb 13 6 - 9:30 p.m. Staff 



MacBooks seats are limited to six; free to bring your own device. 

Mac OS X MOUNTAIN Lion 

description In this course, students will receive a comprehensive 

overview of Mac OS X Mountain Lion, complete with insider tips for 

getting the most out of the operating system. The course shows 

how to configure system preferences, personalize the interface, 

and master gestures, as well as achieve fluency with applications 

such as Mail, iCal, and Preview. The course also includes topics 

on browsing the web with Safari, automating complex tasks with 

Automator, sharing over a network, and performing maintenance 

operations using the disk utility, along with timesaving techniques 

for using the Mac efficiently. 

ZAPT 1003 CEU: 2.8 HRS: 28 $350 

16957 ATTC M W Mar 4 - Mar 27 6 - 9:30 p.m. Staff 



MacBooks seats are limited; feel free to bring your own device. 

Apple iWork 09 

description In this Apple iWork ’09 course, you will learn to 

create everything from first-rate business presentations and 

newsletters to effective budgets and event planners. Focused 

lessons take you step by step through all aspects of Keynote, 

Pages, and Numbers. 

ZAPT 1001 CEU: 2.1 HRS: 21 $289 

16958 ATTC T R Apr 9 - Apr 25 6 - 9:30 p.m. Staff 



MacBook seats are limited to 6; feel free to bring your own device. 

12 

INFORMATION 

TECHNOLOGY 


CISCO 

TECHNICAL 

TRAINING 

INSTITUTE 

Cisco certification ensures 

high standards of technical 

expertise. Achieving 

Cisco certification at any 

level means joining the 

ranks of skilled network 

professionals who have 

earned recognition 

and respect in the industry. 

The first three levels 

of certification and 

specialization that 

Cisco provides for IT 

professionals can follow 

several different tracks to 

meet individual needs. 

There are many paths to 

Cisco certification, 

but only one requirement: 

passing one or more 

exams for demonstrating 

knowledge and skill. 

1ST LEVEL OF CERTIFICATIONS 

Cisco Certified Network Associate (CCNA) 

Interconnecting Cisco Networking Devices (ICND1), ZCIS 1000/15942 

Interconnecting Cisco Networking Devices (ICND2) Bootcamp, 

ZCIS 1002/15943 

Cisco Certified Voice Associate (CCVA) 

Introducing Cisco Voice and UC Administration v8.0(ICOMM), 

ZCIS 1043/15963 

Cisco Certified Service Provider (CCNA SP) 

Building Cisco Service Provider Next-Generation Networks, Part 1 (SPNGN1), 

ZCIS 1046/15964 

Implementing Cisco IOS Unified Communication 

Cisco Certified Design Associate (CCDA) 

Designing for Cisco Internetwork Solutions 

Cisco Certified Security: Security Associate (IINS), ZCIS 1036/15965 

Implementiing Cisco IOS Network Security 

Cisco CCNA Wireless Certification (IUWNE) 

Implementing Cisco Unified Wireless Networking Essentials 

2ND LEVEL OF CERTIFICATIONS 

Cisco Certified Network Professional (CCNP) 

Four courses to be taken in preparation for the CCNP Exam 

Implementing Cisco IP Routing (ROUTE), ZCIS 1006/15944 

Implementing Cisco IP Switched Networks (SWITCH) 

ZCIS 1007/15945 

Troubleshooting and Maintaining Cisco IP Networks, ZCIS 1042/15962 

Cisco Certified Design Professional (CCDP) 

Three courses to be taken in preparation for the CCDP Exam 

Implementing Cisco IP Routing (ROUTE) 

Implementing Cisco IP Switched Networks (SWITCH) 

Designing Cisco Network Service Architectures (ARCH) 

CCNP Voice/CCVP 

Five courses to be taken in preparation for the CCVP Exam 

Integrating Cisco Unified Communications Applications v8.0 

Implementing Cisco Unified Communications Voice over IP and QoS v8.0 

Implementing Cisco Unified Communications Manager, Part 1 v8.0 

Implementing Cisco Unified Communications Manager, Part 2 v8.0 

Troubleshooting Cisco Unified Communications v8.0 

Cisco Certified Security Professional (CCSP) 

Five courses to be taken in preparation for the CCSP Exam 

Securing Networks with Cisco Routers & Switches (SNRS) 

Securing Networks SNAA with ASA Advanced (SNAA) 

Securing Networks SNAF with ASA Foundation (SNAF) 

Implementing Cisco Intrusion Prevention Systems (IPS) 

Implementing Cisco NAC Appliance (CANAC) 

Cisco Certified Internetwork Professional (CCIP) 

Four courses to be taken in preparation for the CCIP Exam 

Implementing Cisco IP Routing (ROUTE) 

Configuring BGP on Cisco Routers (BGP) 

Implementing Cisco MPLS (MPLS) 

Implementing Cisco Quality of Service (QoS) 

3RD LEVEL OF CERTIFICATIONS 

For a complete list of all Cisco 

Certifications, requirements and 

course descriptions: 

tri-c.edu/workforce/cisco 

Cisco Certified Internetwork Expert (CCIE) 

Specialist Certifications 

Cisco Wireless Technology Specialist Certifications 

Implementing Cisco Unified Wireless Networking Essentials 

Cisco Advanced Wireless LAN Field Specialist 

Wireless Security 

CISCO 

13

CISCO TECHNICAL TRAINING INSTITUTE PROGRAM 

CCNA: Interconnecting Cisco Networking Devices (ICND1) 

Prerequisite Internet Fundamentals or equivalent knowledge/skill 

This comprehensive course will help you develop your basic CCNA skills. You will 

gain hands-on experience as you prepare for operating the modern TCP/IP networks 

built with Cisco hardware. You will use Cisco 2600/2800/3500/3550/3560/4506 

series routers and switches to apply the Cisco internetwork operating system (IOS). 

You will use the interface to start-up and configure a newly installed Cisco router 

and switch. You will be able to perform all basic configurations and procedures to 

build a multilateral, multi group network using LAN and WAN interfaces for the most 

common routing. 

NOTE Textbook required. 

ZCIS 1000 CCNA: Interconnecting 

Cisco Networking Devices (ICND1) 

CEU: 2.8 HRS: 28 $1,095 

CRN 15942 

Bldg Metro - TBD 

Days 

M W 

Dates Jan 23 - Feb 13 

Time 

6 - 9:30 p.m. 

INSTRUCTOR Judy 

CCNA: Interconnecting Cisco Networking Devices (ICND2) Boot Camp 

Prerequisite CCNA: Interconnecting Cisco Networking Devices (ICND1) or 

professional equivalent 

Attention, networkers enlist in this highly focused course to sharpen your CCNA 

skills. In this hands-on technical course, while building on the foundation provided 

by ICND1, you will inspect the principles of operation of today’s key internetworking 

technologies and combine this information with hands-on configuration and 

troubleshooting labs. You will find that this ICND2 class really gets you in shape for 

the CCNA exam. 


ZCIS 1002 CCNA: Interconnecting 

Cisco Networking Devices (ICND2) 

Boot Camp 

CEU: 3.5 HRS: 35 $1,295 

CRN 15943 


Days 

MW 

Dates Feb 18 - Mar 20 

Time 

6 - 9:30 p.m. 

INSTRUCTOR Oresanya 

CCNP Series: Implementing Cisco IP Routing (ROUTE) 

Prerequisite CCNA: Interconnecting Cisco Networking Devices (ICND2) Boot 

Camp or CCNA Certification or equivalent knowledge 

In this course, the student will learn to use advanced routing to provide scalability 

for Cisco ISR routers that are connected to LANs and WANs within medium to 

large networks. Also covered will be how to increase the number of routers and 

sites using these techniques instead of redesigning the network when additional 

sites or wiring configurations are added. The hands-on lab component of the class 

will ensure an understanding of how to implement advanced routing within the 

network. This course will prepare the student for the ROUTE 642-902 exam and 

is a qualifying exam for the Cisco Certified Network Professional CCNP ® , Cisco 

Certified Internetwork Professional CCIP ® , and Cisco Certified Design Professional 

CCDP ® certifications. 


ZCIS 1006 CCNP Series: Implementing 

Cisco IP Routing (ROUTE) 

CEU: 3.5 HRS: 35 $1,295 

CRN 15944 


Days 

T R 

Dates Mar 18 - Apr 18 

Time 

6 - 9:30 p.m. 

INSTRUCTOR Mirrotto 

CCNP Series: Implementing Cisco IP Switched Networks (Switch) 


Camp or CCNA Certification or equivalent knowledge 

This course will prepare the student to plan, configure and verify the implementation 

of complex enterprise switching solutions for campus environments using the 

Cisco Enterprise Campus Architecture. This course is a component of the Cisco 

CCNP Routing and Switching curriculum, a professional-level certification, and it is 

designed to give the student an understanding of how to manage switches in an 

enterprise campus environment. Hands-on labs in the classroom will reinforce what 

is taught. 


ZCIS 1007 CCNP Series: Implementing 

Cisco IP Switched Networks (Switch) 

CEU: 3.5 HRS: 35 $1,295 

CRN 15945 


Days 

T R 

Dates Apr 23 - May 23 

Time 

6 - 9:30 p.m. 

INSTRUCTOR Mirrotto 

14 CISCO For complete course listing: www.tri-c.edu/workforce. To register call 866-933-5175. 14

CCNP Series: Troubleshooting and Maintaining Cisco IP Networks 

Prerequisite CCNA: Interconnecting Cisco Networking Devices (ICND2)Boot 

Camp CCNA Certification or Equivalent 

In this course, students will who work in complex network environments to gain the 

skills needed to maintain networks and troubleshoot and solve network problems. 

Also, procedural and organizational aspects of the troubleshooting and the 

maintenance process will be taught. A large part of the course consists of practicing 

these skills through the use of in class hands-on labs. This course is a component 

of the CCNP curriculum and assists the network professional in preparing for Cisco 

CCNP certification. 


ZCIS 1042 CCNP Series: 

Troubleshooting and 

Maintaining Cisco IP Networks 

CEU: 3.5 HRS: 35 $1,295 

CRN 15962 


Days 

S 

Dates Feb 2 - Mar 2 

Time 

8:30 a.m. - 4:30 p.m. 

INSTRUCTOR Barreda 

CCNA Series: Building Cisco Service Provider Next-Generation 

Networks, Part 1 (SPNGN1) 

Prerequisite IT Essentials for PC Support Technicians (A+ Boot Camp) Basic 

computer literacy 

In this course the student will learn the fundamentals of networking as it relates to 

service providers (SPs). Also, IP Next Generation Network (IP NGN) architecture 

is introduced. IP Next Generation Network (IP NGN) helps service providers build 

modern, scalable and reliable networks. Hands-on labs will be used to gain practical 

skills in deploying basic Cisco IOS/IOS XE and Cisco IOS XR features to operate 

and support service provider network. 


ZCIS 1046 CCNA Series: Building Cisco 

Service Provider Next-Generation 

Networks, Part 1 (SPNGN1) 

CEU: 3.5 HRS: 35 $1,495 

CRN 15964 


Days 

S 

Dates May 4 - Jun 1 

Time 

8:30 a.m. - 4:30 p.m. 


CCNA Security: Cisco Certified Security Associate (IINS) 


Camp ICND1 and ICND2 

With a CCNA Security certification, the network professional should be able to 

demonstrate the skills required to develop a security infrastructure, recognize threats 

and vulnerabilities to networks, and mitigate security threats. The CCNA Security 

curriculum emphasizes core security technologies, the installation, troubleshooting 

and monitoring of network devices to maintain integrity, confidentiality and 

availability of data and devices, and competency in the technologies that Cisco 

uses in its security structure. 

In this course, the student will learn the necessity of a comprehensive security policy 

and how it affects the strength of the network. The student will also learn to perform 

basic tasks to secure a small office network using Cisco IOS security features 

available through web-based GUIs (SDM) and CLI on Cisco routers and switches. 


ZCIS 1036 CCNA Security: Cisco 

Certified Security Associate (IINS) 

CEU: 3.5 HRS: 35 $1,295 

CRN 15965 


Days 

M W 

Dates Apr 1 - May 1 

Time 

6 - 9:30 p.m. 

INSTRUCTOR Oresanya 

CCNA Voice: Introducing Cisco Voice and UC Administration v8.0 (ICOMM) 

Prerequisite ICND1 and ICND2 or CCNA Boot Camp or a Valid CCNA 

The course prepares the student to take the Implementing Cisco IOS Unified 

Communications exam (IIUC 640-460 exam). Students will learn the skills for basic 

IP telephony installation, configuration, and maintenance within small to medium 

sized IP Telephony situations using Cisco Unified Communications Manager 

Express, Cisco Unity Express, and the UC500 Smart Business Communications 

System solutions. The student will learn the basics of traditional telephony along with 

Voice over IP (VoIP) fundamentals, including various VoIP protocols. The student 

will learn to configure Cisco Unified Communications Manager Express (CUCME) 

and implement and troubleshoot Cisco Unity Express (CUE). The configuration of 

the Cisco Smart Business Communications System (UC500 Series) will also be 

explored. With the CCNA Voice certification you have the skills for jobs as voice 

technologies administrator, voice engineer, and voice manager. 


ZCIS 1043 CCNA Voice: 

Introducing Cisco Voice and UC 

Administration v8.0 (ICOMM) 

CEU: 3.5 HRS: 35 $1,295 

CRN 15963 


Days 

S 

Dates Mar 30 - Apr 27 

Time 

8:30 a.m. - 4:30 p.m. 


CISCO 

15

ADMINISTRATIVE DETAILS. REGISTER & PAY. 

PAYMENT Payment or appropriate information regarding 

payment (if your employer or an agency is paying) must be 

submitted at the time of registration. Accepted credit cards: 

MasterCard, VISA, American Express, and Discover. Checks 

should be made payable to “Cuyahoga Community College.” 

A $30 processing fee will be charged for all checks returned 

for non-payment. 

COURSE CONFIRMATION Cards will be mailed one week prior 

to start date of class. A separate confirmation will be sent for 

each course for which you are registered. 

CANCELLATIONS You will be contacted by phone, mail, or 

e-mail if a course is canceled or changed. 

Workforce and Economic Development Division 

Drops, Cancellations, and Transfers/Refund Policy 

NEED TO DROP YOUR CLASS? A 100% refund is given if a 

completed withdrawal request is received before the class 

begins for open enrollment courses. No refund is given after 

the class begins. 

COURSE COMPLETION To avoid receiving an unsatisfactory 

grade, withdraw from any course that you do not plan to 

complete. 

WITHDRAWAL REQUESTS Withdrawal requests must come 

directly from the student or his/her designee. The official 

receipt date is the day and time the request is received in the 

Workforce and Economic Development Division/Corporate 

College registration office. All refunds are paid by check from 

Cuyahoga Community College District to the student regardless 

of the method or source of original registration payment. Please 

allow 3 to 4 weeks for the refund check to be processed and 

mailed to the address given at the time of registration. If there 

has been an address change, please provide the corrected 

address with your withdrawal request. 

CONCURRENT WITH CREDIT CLASSES Continuing education 

courses that are “linked” with credit courses will adhere to 

the stated Workforce and Economic Development Division 

refund policy. 

CANCELED CLASSES If Cuyahoga Community College cancels 

a class, a 100% refund is automatically processed for students 

who do not choose to transfer to another available class. 

College personnel will make every attempt to contact you in 

the event a class cancels using contact information you have 

furnished. Please make sure we have a valid daytime phone 

number on file for you. You may also inquire by calling the 

Workforce and Economic Development/Corporate College 

registration office. 

EMERGENCY CLOSING Announcements will be broadcast over 

local electronic media, including television and radio stations. 

Messages will be sent to students, faculty and staff via the Tri-C 

Alert emergency notification system. When you register for 

classes, please remember to update your “Alert” information 

through my Tri-C space. Notifications will also be placed on the 

Tri-C Web site, my Tri-C space (the College intranet) and the 

Tri-C main phone system. Specific details about any closings 

will also be available through the College’s toll-free ALERT 

phone number, 1-866-989-ALRT (2578). This phone number will 

be updated throughout any emergency closing. The campus 

fire alarms have a Public Announcement feature that may be 

utilized in specific situations for emergency announcements 

TRANSFER REQUESTS Students may request a transfer into 

another available section on a seat available basis. 

HOW DO I GET MY TEXTBOOKS? If your class is at . . . 

• UTC - Books are available online @ 

www.tri-c.edu/books or at Metro Campus Book Center. 

• CCW - Books are available online @ 

www.tri-c.edu/books or at West Campus Book Center. 

• CCE - Books are available online @ 

www.tri-c.edu/books or at East Campus Book Center. 

If you have any questions please call 866-933-5175. 

STUDENT RECORDS You may access records for purpose of 

review and may question their content in accordance with 

existing College guidelines and the Family Educational Rights 

and Privacy Act of 1974 as amended by Public Law 93-568. 

CONTINUING EDUCATION UNITS (CEU) One “Continuing 

Education Unit” (CEU) is 10 contact hours of participation in an 

organized continuing education experience under responsible 

sponsorship, capable direction, and qualified instruction. 

Continuing Education Units are awarded upon completion 

of demonstrated participation in an organized continuing 

education experience and is based on a minimum of 90% 

attendance and/or a competency evaluation. A student will 

earn all or none of the CEUs awarded. 

SMOKING All owned or leased buildings of Cuyahoga 

Community College are smoke-free and tobacco-free. Smoking 

is not permitted at the building entrances. 

PARKING Protected, lighted parking is provided at all 

Cuyahoga Community College campuses. Visit www.tri-c.edu/ 

publicsafety/pages/parkingservices.aspx for information. 

PERSONAL INJURY Each student assumes the personal risks 

and liabilities attendant on any course requirements and 

undertakes such courses acknowledging this. The student 

releases and holds harmless Cuyahoga Community College, 

its trustees, faculty, and administration for any injury sustained 

through his or her actions or the actions of other students. 

16 

REGISTRATION 

INFORMATION 


SCHOLARSHIPS 

Cleveland Scholarship for Education Training (CSET) 

Mayor Frank Jackson created a groundbreaking scholarship 

program in partnership with Cuyahoga Community College. 

The Cleveland Scholarships for Education and Training (CSET) 

program has provided financial assistance for the graduates 

of the Cleveland Metropolitan School District (CMSD) to begin 

their college education at Tri-C. Hundreds of recent CMSD 

graduates, many of whom would not have accessed higher 

education due to financial barriers, are now enrolled at Tri-C 

and receiving CSET scholarships of up to $3,000. 

FINANCIAL ASSISTANCE 

Cuyahoga Community College maintains a full-service Student 

Financial Aid & Scholarship Office on each campus. This 

office is dedicated to helping students navigate financial aid 

options for paying for their college expenses. Students can 

meet with a Student Financial Aid Advisor to obtain information 

about various financial aid options, which includes grants, 

scholarships, and student loans. 

STUDENT RESOURCE 

Computers are available on each campus that students may 

use to apply for the Free Application for Federal Student Aid 

(FAFSA) and search other financial aid resources. Financial 

Aid staff and Student Ambassadors are available during office 

hours to help students complete the FAFSA. 

For additional information or to join us for a FAFSA Workshop 

contact Student Financial Assistance. 

Attention Part-time Students! 

Financial aid is available, in the form of federal grants, 

scholarships, and student loans for all eligible students 

attending full time or part time. Some options are the Federal 

Pell Grant, Tri-C Foundation Scholarships, William D. Ford 

Federal Direct Loan, and Parent Loan for Undergraduate 

Students Loan Programs. 

Financial Aid Basics 

When it comes to paying for school, you need to know your 

options. We have a series of financial aid videos provided by 

Financial Aid TV. Students also may meet with a financial aid 

adviser to learn more. 

Educational expenses may include tuition, fees, books, 

transportation and housing. Students who may have additional 

expenses may seek more information in the Student Financial 

Assistance Office. 

Tuition Assistance 

Cuyahoga Community College maintains a fullservice 

Student Financial Aid & Scholarship 

Office on each campus. This office is dedicated 

to helping students navigate financial aid 

options for paying for their college expenses. 

Students can meet with a student financial aid 

adviser to obtain information about financial 

aid options, which include grants, scholarships 

and student loans. 

Contact: 

Student Financial Aid & Scholarships 

800-954-8742 

financialaid@tri-c.edu 

Tuition Payment Plans 

There are four payment plans for students 

enrolled in Workforce and Economic 

Development Division (WEDD) courses. The 

installment plans are based on course length 

and cost. Each plan has four installments, 

with the first installment due at the time of 

registration along with a $25 fee. The other 

three installments are equally divided during 

the duration of the course with the last payment 

due before the last class. Financial aid might 

be available. For assistance with payment 

plans or questions about financial aid, contact 

the Enrollment Center at 216-987-3075. 

For door-to-door directions, 

visit mapquest.com 

For public transportation info, call the 

RTAnswerLine at 216-621-9500 

REGISTRATION 

INFORMATION 

17

Non-Credit Registration Form 

how to register 

By Phone: 866-933-5175 

Have credit card information 

available. 

By Mail 

Complete registration form. 

Mail with check, money order, 

or purchase order to: 

Tri-C/Unified Technologies Center 

2415 Woodland Ave. 

Cleveland, OH 44115 

By Fax: 216-987-3210 

To register and pay with credit 

card or purchase order. 

In Person 

Stop by Administrative Services at 

• Metropolitan/Advanced Technology Training Center 



• Metropolitan/Unified Technologies Center 



• Eastern Campus 

4250 Richmond Road 

Highland Hills, OH 44122 

• Western Campus 

11000 Pleasant Valley Road 

Parma, OH 44130 

• Brunswick University Center 

3605 Center Road 

Brunswick, OH 44212 

• Westshore Campus 

31001 Clemens Road 

Westlake, OH 44145 

• Corporate College ® East 

4400 Richmond Road 

Warrensville Hts., OH 44128 

• Corporate College ® West 

25425 Center Ridge Road 

Westlake, OH 44145 

Admissions & Records Office at • East • West • Metro 

personal information 

Name 

Social Security 

Number 

Last First Mi Former 

Last 4 digits required* 

Complete this area if you are a new student or if any information has changed. 

Address 

Number Street Apt. No. 

Home 

Phone 

- - 

Area Code 

Cell 

Phone 

- - 

Area Code 

City State Zip County 

Date of Birth: - 

Mo. Day Yr. 

*Tri-C ID Information: Students will no longer need to use their social security 

number as a primary ID, but it may still be required as part of your record. Additional 

information is available at www.tri-c.edu/tricid, choose “Frequently Asked Questions 

for Students,” or by calling 866-933-5175. 

Ethnic Background: 

Black 

White 

(Non-Hispanic) 

Hispanic 

OPTIONAL 

Gender: Male U.S. Citizen: Yes No 

Female Are You a Veteran: Yes No 

American Indian or Alaskan 

Asian, Pacific Islander, or 

Indian Subcontinent 

Other 

Email 

business or work information 

Complete this area if you are a new student or if any information has changed. 

Business Name 

Address 

Number 

Street 

Phone 

Area Code 

Ext. 

City State Zip County 

payment information 

Fax 

Area Code 

- - 

Bill Company, via attached Purchase Order Check (enclosed) Money Order (enclosed) 

MasterCard Account Number 

Security Code 

Visa 

Exp. Date 

Name on Card 

Discover 

If registering for an 

ONLINE course, start 

Amer. Express Signature 

date is required. 

Course Reference no. Course Title Start Date Fee 

Signature (required) 

TOTAL

Workforce and Economic Development Division 

2415 Woodland Avenue 

Cleveland, Ohio 44115 

866-933-5175 • www.tri-c.edu/workforce

13-2962 WEDDSpring2013_IT.pdf - Cuyahoga Community College

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