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<strong>MTU</strong> <strong>Aero</strong> <strong>Engines</strong> Holding AG<br />

Dachauer Straße 665<br />

80995 Munich • Germany<br />

Tel. +49 89 1489-0<br />

Fax +49 89 1489-5500<br />

www.mtu.de<br />

<strong>MTU</strong> <strong>Aero</strong> <strong>Engines</strong> GmbH<br />

Dachauer Straße 665<br />

80995 Munich • Germany<br />

Tel. +49 89 1489-0<br />

Fax +49 89 1489-5500<br />

www.mtu.de<br />

<strong>MTU</strong> Maintenance Hannover GmbH<br />

Münchner Straße 31<br />

30855 Langenhagen • Germany<br />

Tel. +49 511 7806-0<br />

Fax +49 511 7806-2111<br />

www.mtu-hannover.de<br />

<strong>MTU</strong> Maintenance<br />

Berlin-Brandenburg GmbH<br />

Dr.-Ernst-Zimmermann-Straße 2<br />

14974 Ludwigsfelde • Germany<br />

Tel. +49 3378 824-00<br />

Fax +49 3378 824-300<br />

www.mtu-berlin.de<br />

<strong>MTU</strong> <strong>Aero</strong> <strong>Engines</strong> Polska Sp.z.o.o.<br />

Tajecina 108<br />

36-002 Jasionka • Poland<br />

Tel. +48 17 7710-482<br />

Fax +48 17 7710-240<br />

www.mtu-polska.com<br />

<strong>MTU</strong> <strong>Aero</strong> <strong>Engines</strong><br />

North America Inc.<br />

100 Corporate Place<br />

Rocky Hill, CT 06067 • U.S.A.<br />

Tel. +1 860 258-9700<br />

Fax +1 860 258-9797<br />

www.mtu-usa.com<br />

Vericor Power Systems LLC.<br />

3625 Brookside Parkway, Suite 500<br />

Alpharetta, GA 30022 • U.S.A.<br />

Tel. +1 770 569-8800<br />

Fax +1 770 569-7524<br />

www.vericor.com<br />

<strong>MTU</strong> Maintenance Canada Ltd.<br />

6020 Russ Baker Way<br />

Richmond, BC V7B 1B4 • Canada<br />

Tel. +1 604 233-5700<br />

Fax +1 604 233-5701<br />

www.mtu-canada.com<br />

<strong>MTU</strong> Maintenance Zhuhai Co. Ltd.<br />

1 Tianke Road<br />

Free Trade Zone<br />

Zhuhai, 519030 • PR China<br />

Tel. +86 756 8687-806<br />

Fax +86 756 8687-901<br />

www.mtu-zhuhai.com<br />

Airfoil Services Sdn. Bhd.<br />

No 12 Jalan Teknologi<br />

Taman Sains Selangor 1<br />

Kota Damansara PJU5<br />

47810 Petaling Jaya<br />

Selangor Darul Ehsan • Malaysia<br />

Tel. +60 3 6145-3600<br />

Fax +60 3 6141-6813<br />

www.airfoilservices.com<br />

Pratt & Whitney Canada Customer<br />

Service Centre Europe GmbH<br />

Dr.-Ernst-Zimmermann-Straße 4<br />

14974 Ludwigsfelde • Germany<br />

www.mtu.de<br />

Ceramic Coating Center S.A.S.<br />

Zone Industrielle Nord<br />

Rue Maryse Bastié – BP 443<br />

86104 Châtellerault Cedex • France<br />

www.mtu.de<br />

GER 04/10/MUC/01000/DE/EB/E<br />

Continuity and Change<br />

Human Resources Report 2009/2010


Table of Contents<br />

Foreword<br />

4<br />

<strong>MTU</strong> <strong>Aero</strong> <strong>Engines</strong><br />

6<br />

Business Strategy<br />

8<br />

Human Resources<br />

Strategy<br />

10<br />

An Interface Between the<br />

Works Council and<br />

Company Management<br />

16<br />

Corporate Culture<br />

20<br />

Establishing a Location<br />

in Poland<br />

26<br />

<strong>MTU</strong> Human Resources<br />

Service<br />

30<br />

Training<br />

32<br />

Human Resources<br />

Development<br />

40<br />

Compensation<br />

46<br />

Extra-Monetary Benefits<br />

50<br />

Standards of Human<br />

Resources Work<br />

58<br />

Human Resources<br />

Statistics<br />

62<br />

3


Foreword<br />

Dear Sirs and Madams,<br />

Dear Colleagues,<br />

In our anniversary year of 2009, the name<br />

<strong>MTU</strong> stood for 75 years of German aero engine<br />

competence; if one includes our forerunner<br />

companies, the lively history of <strong>MTU</strong><br />

unifies 100 years of aviation expertise. Arising<br />

from a BMW subsidiary, <strong>MTU</strong> managed<br />

to reenter the aero engine industry after<br />

World War II – first in the military sector, then<br />

the commercial – and developed into one of<br />

the leading aero engine manufacturers in<br />

the world. Since the beginning of motorized<br />

aviation, <strong>MTU</strong> has itself been an engine of<br />

progress in aero engine technology and a<br />

generator of groundbreaking advances. Our<br />

products represent the art of engineering at<br />

its best.<br />

The longevity and durability of <strong>MTU</strong> products<br />

commits us to the demanding task of<br />

harmonizing tradition and future. On the one<br />

hand, we perform maintenance on engines<br />

whose running times often amount to multiple<br />

decades; on the other, we manufacture<br />

engines for present-day aircraft types and<br />

are developing technologies and components<br />

today for the quieter and environmentally<br />

friendlier aircraft of tomorrow.<br />

This enormous spectrum forms the basis of<br />

our company today. It takes on life, is implemented<br />

and develops further through our<br />

employees. They are the ones who carry in<br />

their minds the essential technical expertise<br />

for the present day, the product and development<br />

experience of preceding years, and<br />

the ideas for tomorrow. Yet they can only<br />

use their knowledge towards our common<br />

success if they are aware of the direction in<br />

which the company is moving. This implies<br />

awareness not only of <strong>MTU</strong>’s long-term<br />

strategic market orientation, but also of the<br />

corporate culture in which it is embedded.<br />

Communicating our mission statement to all<br />

<strong>MTU</strong> employees is therefore among the highly<br />

demanding, indispensable duties of our<br />

leadership.<br />

Our long-standing excellence as an aero engines<br />

manufacturer rests on an even balance<br />

of continuity and change. In order to sustain<br />

this balance in the future, <strong>MTU</strong> Human Resources<br />

is preparing our company today for<br />

the demographic changes of approaching<br />

decades. We consider a transparent training<br />

concept, systematic recruitment planning<br />

and structured knowledge management to<br />

be steadfast and unassailable principles of<br />

our sustainability.<br />

Apart from considerations related to the<br />

internal development of our organization and<br />

its personnel, the changing demands of the<br />

labor market and the transformation of the<br />

populace in general represent central criteria<br />

for the calculation of future benefits and<br />

provisions. The international job market<br />

offers highly qualified professionals attractive<br />

employment conditions. Any of a broad<br />

variety of benefits aside from salary may<br />

also prove attractive according to the stage<br />

of life in which a particular employee finds<br />

him- or herself. Training opportunities, flexible<br />

working hours, child day care, psychological<br />

support, development planning, company<br />

retirement benefits and many other<br />

provisions appeal each to a very specific<br />

employee group. An employee will often<br />

prize such custom-fit provisions at a value<br />

immeasurable in monetary terms. We look<br />

upon the development in our society by<br />

which government and employer are increasingly<br />

assuming responsibilities that were<br />

traditionally borne within the family – from<br />

providing health care to assuring social<br />

security – as a challenge we wish to meet by<br />

finding timely solutions in the best interests<br />

of our employees.<br />

This human resources report is intended to<br />

provide some insight into the breadth of our<br />

human resources work.<br />

We wish to thank all our fellow employees,<br />

whose engagement has shaped <strong>MTU</strong><br />

throughout the past years and decades.<br />

<strong>MTU</strong>’s success is their accomplishment.<br />

Sincerely,<br />

Reiner Winkler<br />

Chief Financial Officer<br />

<strong>MTU</strong> <strong>Aero</strong> <strong>Engines</strong> Holding AG<br />

Hans-Peter Kleitsch<br />

Senior Vice President Human Resources<br />

<strong>MTU</strong> <strong>Aero</strong> <strong>Engines</strong> GmbH<br />

4 5


<strong>MTU</strong> <strong>Aero</strong> <strong>Engines</strong><br />

<strong>MTU</strong> <strong>Aero</strong> <strong>Engines</strong> Holding AG and its corporate<br />

affiliates make up the leading aero<br />

engines manufacturer in Germany and a<br />

global player in the aviation industry. We<br />

guide commercial and military aviation engines<br />

and gas turbines derived from aviation<br />

engines through their entire life cycles; the<br />

spectrum of our operations ranges from<br />

development to manufacturing, sales and<br />

maintenance.<br />

<strong>MTU</strong>’s forerunner enterprises such as Rapp-<br />

Motorenwerke, Daimler and Benz helped the<br />

first motorized aircraft take off. The official<br />

legal predecessor of the present-day <strong>MTU</strong><br />

<strong>Aero</strong> <strong>Engines</strong> was BMW Flugmotorenbau<br />

GmbH, founded in 1934. In 2009, our company<br />

looked back on 75 years of company<br />

history. <strong>MTU</strong> shaped significant advances in<br />

aviation engines during those years – and<br />

continues to do so today.<br />

We are technical leaders in terms of lowpressure<br />

turbines, high-pressure compressors<br />

and repair and production processes.<br />

Nationally and internationally, we participate<br />

instrumentally in all important technology<br />

programs and cooperate with other leading<br />

companies of the industry: General Electric,<br />

Pratt & Whitney and Rolls-Royce. We are the<br />

world’s largest independent provider of<br />

maintenance for commercial aero engines.<br />

In the military sector, our company has been<br />

the national market leader, as well as the<br />

industrial partner of the Bundeswehr, the<br />

German Armed Forces, for decades.<br />

Our OEM (Original Equipment Manufacturing)<br />

business comprises manufacturing of<br />

new commercial engines and replacement<br />

parts, as well as our entire military business<br />

operations: new engine and replacement<br />

part manufacturing and maintenance.<br />

We participate in important commercial aero<br />

engine programs as a risk and revenue sharing<br />

partner. By assuming complete liability<br />

for components and modules, we receive a<br />

portion of the revenue corresponding to our<br />

share in the program.<br />

In the commercial sector, our brand can be<br />

found on engines in all thrust and performance<br />

classes, and on essential components<br />

and subsystems. We develop and manufacture<br />

both modules and components, and<br />

take responsibility for engine final assembly.<br />

In terms of modules, our focus lies on lowpressure<br />

turbines and high-pressure compressors.<br />

We also develop and manufacture<br />

industrial gas turbines.<br />

In our military aero engines business, we<br />

provide basic technologies, develop and produce<br />

modules and components, manufacture<br />

replacement parts, take responsibility<br />

for engine final assembly and perform maintenance.<br />

Additionally, we provide technicallogistical<br />

support for our products and train<br />

soldiers and civilian military employees. We<br />

count the armed forces of multiple nations<br />

among our customers. As industrial partner<br />

of the Bundeswehr, we service nearly all aviation<br />

engines of the flight squadrons. We are<br />

the national partner in all important military<br />

programs at the European level. Also, we are<br />

engaged as a risk and revenue sharing partner<br />

in the US military market, the largest in<br />

the world.<br />

MRO (Maintenance, Repair and Overhaul)<br />

operations constitute our civilian maintenance<br />

activities, which are grouped under<br />

the heading <strong>MTU</strong> Maintenance. Through the<br />

<strong>MTU</strong> Maintenance Group, we have locations<br />

in all important markets, making us the<br />

world’s largest independent provider of<br />

commercial maintenance services. We repair<br />

and overhaul aero engines and industrial gas<br />

turbines, in addition to offering extensive<br />

service options and even complete solutions.<br />

Our customers are airlines and operators of<br />

stationary gas turbines around the world.<br />

6 7


Business Strategy<br />

In 2009, the market for large aero engines<br />

defied the overall decrease in flight hours,<br />

passenger volume and ticket prices precipitated<br />

by the economic downturn, and the<br />

two manufacturers Airbus and Boeing set a<br />

new delivery record of 930 aircraft. The<br />

order backlog of 6,200 firm orders gives a<br />

good idea of the potential sales volume of<br />

large aero engines in 2010.<br />

Although the current worldwide economic<br />

crisis has slowed <strong>MTU</strong>’s growth, it does not<br />

represent a lasting impairment. We are wellprepared<br />

for the coming challenges and have<br />

established the basis for sustainable growth:<br />

our large market share of service and MRO<br />

operations, our forward-looking program<br />

portfolio, our stable and long-term customer<br />

relations, our global expansion into growing<br />

markets and above all, our motivated and<br />

highly qualified employees.<br />

<strong>MTU</strong>’s targets are systematically aligned to<br />

strengthen our company’s strategic position<br />

and continue our expansion in terms of targeted<br />

and profitable growth. We aim to<br />

improve our competitive capacity and realize<br />

our goals for growth by means of futureoriented<br />

participation in promising engine<br />

programs in the OEM and MRO business<br />

sectors.<br />

Ever-increasing demands for mobility, limited<br />

resources and growing environmental problems<br />

require innovative solutions, especially<br />

with regard to aero engines. <strong>MTU</strong> has<br />

achieved a leading position in terms of the<br />

technology related to its core competencies:<br />

low-pressure turbines, high-pressure compressors,<br />

and high-tech manufacturing and<br />

repair processes. This is the basis for further<br />

development of our current engines, as well<br />

as for the design and realization of new<br />

engine concepts.<br />

Our mid-term goals in terms of new commercial<br />

aero engine development adhere to<br />

the terms of the European aviation industry’s<br />

voluntary agreement ACARE (Advisory Council<br />

for <strong>Aero</strong>nautics Research in Europe)<br />

2020. This agreement requires aviation traffic<br />

to reduce its noise pollution and CO 2<br />

emissions by half and its NO x emissions by<br />

80 percent. <strong>Aero</strong> engines must make a significant<br />

contribution toward the achievement<br />

of this goal. Through the <strong>MTU</strong> technology<br />

program Clean Air Engine (Claire), we<br />

not only meet the goals envisaged in ACARE<br />

2020, but at the same time fulfill the longterm<br />

requirement of a CO 2 reduction of up<br />

to 30 percent by the year 2035.<br />

Our technology portfolio contains some 100<br />

technology projects, which we have carefully<br />

geared toward the future demands of our<br />

customers by considering societal, economic<br />

and environmental factors. Our technology<br />

projects involve designing aero engine concepts<br />

that we then carry through the technology<br />

maturation process into an actual<br />

aero engine development program.<br />

Furthermore, we work in close cooperation<br />

with partners from industry and research in<br />

developing and implementing innovative,<br />

environmentally friendly engines. Together<br />

with the Free State of Bavaria, EADS and<br />

Liebherr-<strong>Aero</strong>space, for example, we have<br />

created the “Bauhaus Luftfahrt,” an institution<br />

unlike any other in Europe. This not-forprofit<br />

association is a visionary systems<br />

house of industry and science performing<br />

new, unconventional, intercorporate and<br />

interdisciplinary research.<br />

The long product life cycles in the aero<br />

engine industry make early engagement in<br />

successful aircraft and aero engine programs<br />

essential. We also participate in<br />

specifically high-volume and high-growth<br />

programs in order to secure the long-term<br />

profitability and competitiveness of our<br />

company.<br />

8 9


Human Resources Strategy<br />

Continuity and change have guided the <strong>MTU</strong><br />

success story through 75 years of company<br />

history. During this time, it has been the<br />

employees who, with the richness of their<br />

ideas and intensity of their engagement,<br />

have carried the company forward. We therefore<br />

consider the goal of our human resources<br />

work to be the creation of the best<br />

possible conditions for our personnel’s engagement.<br />

In so doing, we must make sure<br />

that our human resources strategy retain a<br />

long-term perspective, as our company is<br />

largely dependent for its market success on<br />

specialist knowledge acquired over many<br />

years by very highly qualified employees.<br />

Our human resources strategy supports our<br />

company business strategy in meeting three<br />

central challenges of our business environment:<br />

the demographic trend as the determining<br />

factor for the future labor market,<br />

the global expansion of <strong>MTU</strong>, and the need<br />

to keep benefits competitive. The high level<br />

of attractiveness we enjoy as an employer<br />

already must be upheld and refined in the<br />

face of changes through the coming years.<br />

Demographic Change<br />

The proportions of young and old in our<br />

society and working world are to change<br />

drastically in coming decades. Fewer and<br />

fewer young employees will be working<br />

alongside a growing number of older employees.<br />

In such a working environment,<br />

well-founded expert knowledge and the ability<br />

to share it among employee generations<br />

will be absolutely necessary for <strong>MTU</strong>’s continued<br />

success. Our outstanding achievements<br />

in the field of advanced technology<br />

are based on both experiential knowledge<br />

gathered by our experts over many years<br />

and an influx of young talent from schools,<br />

universities and other branches of industry.<br />

We are trying out new forms of cooperation<br />

today in order to maintain our company’s<br />

healthy age and knowledge structures in the<br />

future.<br />

10 11


Strategic Growth<br />

This and last year’s economic crisis and its<br />

effects on the aviation industry have been<br />

felt in our business as well. The crisis has<br />

made it all the more important to align our<br />

existing business areas in an optimal fashion<br />

and thereby enable organic growth in our<br />

core business. We have set the stage for<br />

such growth through our expansion into all<br />

geostrategically important regions, among<br />

other measures. By initiating the establishment<br />

of a new location in Poland in 2007, we<br />

extended our presence into Eastern Europe.<br />

The countries of Eastern Europe also present<br />

marked advantages in terms of production<br />

costs. Human resources management was<br />

required to facilitate the development – from<br />

the early plans to their implementation in<br />

everyday working life – of a full-scale production<br />

location with highly qualified personnel.<br />

This case demonstrates the key role that the<br />

human resources department will continue<br />

to play in <strong>MTU</strong>’s growth projects.<br />

Competitive Benefits<br />

Not only a company’s products are in competition<br />

but its employee benefits as well.<br />

Executives, employees, applicants and partners<br />

are keenly attuned to whether benefits<br />

offered by a company meet the standards of<br />

the times and sufficiently support the working<br />

environment. Each benefit for itself may<br />

be merely a small building block, but the<br />

sum of all employee benefits provides an<br />

overall impression of a company which forms<br />

its image both internally and externally. At<br />

the same time, <strong>MTU</strong>’s profitability is to a<br />

great extent dependent on its personnel<br />

costs. Direct salary costs are in this regard<br />

only a part of the total costs. Indirect costs<br />

are numerous and must therefore be managed<br />

in a competitive and timely fashion.<br />

This applies to costs for everything from<br />

personnel support to human resources<br />

development, health care benefits and work<br />

schedules.<br />

Basis for Strategy Implementation:<br />

Revision of the Mission Statement<br />

Our company’s vision and its mission statement<br />

were developed over a decade ago.<br />

The mission statement was subsequently<br />

refined in order to strengthen <strong>MTU</strong>’s identity<br />

and facilitate our employees’ orientation<br />

within their broader operational context.<br />

In light of the speed with which today’s markets<br />

can change, it is of central importance<br />

that a company like <strong>MTU</strong> be able to change<br />

as well. People can affect outward changes<br />

at a breathtaking pace. However, the structure<br />

of a personality is defined by convictions<br />

and behavioral patterns, and these are<br />

more resistant to change. In order for our<br />

company to remain flexible, as many employees<br />

as possible must believe in and feel<br />

enthusiastic about our overall corporate orientation.<br />

Habits, insecurities and doubts<br />

are a strong counterweight in this process<br />

and should not be underestimated. The mission<br />

statement process “Together into the<br />

Future,” which was introduced in 2008, is<br />

presently leading us through the process of<br />

strategic change at <strong>MTU</strong>.<br />

Planning for the Demographic<br />

Change<br />

Beyond all the prognoses of the social sciences,<br />

our actions to deal with the demographic<br />

change are guided by the real<br />

course of demographic development, as<br />

demographics are driven by a broad range<br />

of variable factors, from political conditions<br />

to private inclinations. These factors form important<br />

focal points for our market analyses,<br />

which allow us to adjust our offers to reflect<br />

the market and the needs of our company at<br />

any time. In this manner, we implicate the<br />

demographic perspective in all important<br />

decisions.<br />

The individual employability of each member<br />

of our company will occupy our attention<br />

even more than it has in the past. An employee’s<br />

health and working fitness form an<br />

important base for the expansion of his or<br />

her specialized and methodical knowledge<br />

and the reinforcement of his or her personal<br />

and social skills.<br />

12 13


As technology moves forward, it is of central<br />

importance that the expert know-how in all<br />

areas of our company be kept up-to-date.<br />

This process is supported by demand-oriented<br />

human resources development. The<br />

enhancement of our systems and methods<br />

of knowledge management takes on a high<br />

priority against the backdrop of personnel<br />

transitions in important positions in our<br />

company. This applies not merely to certain<br />

specialist functions, but to a wide range of<br />

positions in which the <strong>MTU</strong> knowledge now<br />

present must not be lost.<br />

The development of alternative work schedules<br />

oriented toward specific phases in the<br />

life of an employee will reinforce <strong>MTU</strong>’s draw<br />

as an employer, as work-schedule flexibility<br />

is an important criterion applied by job candidates,<br />

especially younger ones, when<br />

choosing an employer. Innovative working<br />

concepts also ensure the transfer of important<br />

expertise from older employees to<br />

younger ones and give employees new<br />

options for the transition from working life<br />

into retirement.<br />

Structural Changes<br />

Intensive preparatory work on the part of the<br />

human resources department is necessary<br />

if <strong>MTU</strong> is to realize its new acquisition opportunities.<br />

The establishment of our new<br />

location in Poland has demonstrated the success<br />

with which corporate expansion can be<br />

executed, if it is well-planed in terms of human<br />

resources policy. We hope to use this<br />

success as an example in the future.<br />

Further, we must develop concepts for reacting<br />

quickly to shifts in human resources<br />

needs. Since over 90 percent of our staff is<br />

employed at our locations in Germany, high<br />

priority is assigned to the development of<br />

human resources concepts for these locations.<br />

The approaches tried and proven at<br />

these locations can be adapted and implemented<br />

at <strong>MTU</strong>’s international subsidiaries<br />

in the future.<br />

Competitive Employee Benefits<br />

Employee benefits are regularly evaluated on<br />

the basis of indicators, benchmarks, employee<br />

surveys and feedback from management<br />

to ensure that they be market-driven, transparent<br />

and a boon to productivity. This process<br />

serves to safeguard the continued<br />

improvement of <strong>MTU</strong>’s competitiveness. In<br />

order to guarantee a good cost-benefit ratio<br />

and corresponding professionalism, our<br />

future work will focus on human resources<br />

services, especially the core capacities of<br />

that field. The three pillar concept for the<br />

services offered by the human resources<br />

department must be further developed and<br />

communicated: not only the Human Resources<br />

Service, which is available to all<br />

employees via telephone and Internet during<br />

fixed service hours, but also the service profiles<br />

of our human resources consultants<br />

and those of our human resources experts,<br />

must be refined and promoted. In the long<br />

term, the offerings of the Human Resources<br />

Service will be expanded through the addition<br />

of online employee self-service options.<br />

This will permit standard documents and<br />

information to be accessed online.<br />

A glance back at the 75 years of <strong>MTU</strong> company<br />

history prefacing the solid, competitive<br />

position we enjoy in today’s market presents<br />

the human resources department with opportunities<br />

for self-assessment, as well as<br />

new challenges. As the human resources<br />

department bridges the gap between dayto-day<br />

active problem solving and forwardlooking<br />

human resources management, it<br />

provides <strong>MTU</strong> with the foundation for continued<br />

successful corporate development.<br />

This balance is an essential precondition for<br />

the personal and professional engagement<br />

of every <strong>MTU</strong> employee.<br />

14 15


An Interface Between the Works<br />

Council and Company Management<br />

Market demands and deadline pressure frequently<br />

present challenges for the cooperation<br />

between the works council and company<br />

management. The right outcome can be<br />

especially hard to achieve in times of economic<br />

difficulty. The human resources department<br />

takes on the role of a bridge during<br />

the ensuing negotiations. It represents<br />

the interests of company management before<br />

the works council and informs the works<br />

council of relevant changes, while the works<br />

council, in accordance with the Works<br />

Council Act, defends the codetermination<br />

and collaboration rights of the company’s<br />

employees.<br />

The works council is an important partner<br />

for <strong>MTU</strong>, critically engaged in the continuous<br />

renewal of working conditions, which involves<br />

everything from changes in collective<br />

bargaining law to internal company agreements.<br />

It serves the important function of<br />

allowing employees to be heard. It is also a<br />

mediator between the forces of continuity<br />

and change at work within our company.<br />

The works council and company management<br />

generally agree on company goals, but<br />

when it comes to specific plans and concrete<br />

measures for achieving these goals,<br />

opinions often differ. Intense discussions<br />

and in-depth analyses of specialized<br />

aspects of an issue are often necessary<br />

before both sides can mutually present conclusive<br />

solutions. Out of this process arises a<br />

culture of reconciliation of conflicting interests.<br />

Such a culture is essential to finding a<br />

consensus that will satisfy all parties.<br />

The goal of present cooperation, for both the<br />

company and its employees, is to strike the<br />

right balance between increasing flexibility<br />

and tightening standards in a number of<br />

areas. The important issue of work-life balance<br />

demonstrates that measures making<br />

working conditions more flexible can be in<br />

the best interests of both the company and<br />

its employees. As patterns and paths of life<br />

cease to be determined by societal conventions,<br />

employees desire greater freedom in<br />

the arrangement of their private and family<br />

spheres and the use of their free time. The<br />

goal of the intensive negotiations is to reconcile<br />

employees’ desires with the company’s<br />

requirements and its possibilities, and<br />

work out better solutions for both sides.<br />

The works council elections to be held in<br />

early 2010 present candidates, both incumbents<br />

and challengers, with the task of<br />

plainly formulating their positions and clearly<br />

communicating what has been accomplished.<br />

For the first time, four tickets are<br />

campaigning for seats in the works council.<br />

The trend towards greater fragmentation<br />

apparent in contemporary politics is reflected<br />

in employee representation within the<br />

company. Only a unified works council can<br />

represent and realize the interests of all<br />

workers. Aside from the works council, the<br />

speakers’ committee of the executive staff<br />

is also up for reelection in 2010.<br />

Focal Points 2008/2009<br />

The negotiations of 2008 and 2009 succeeded<br />

in addressing important issues with<br />

transparent and reliable regulations. The<br />

transition from the former pay scale to the<br />

remuneration framework agreement ERA<br />

(Entgelt-Rahmen-Abkommen) began in 2007<br />

and was concluded in all three of <strong>MTU</strong>’s<br />

locations in Germany by 2009. Necessary<br />

additions were settled by means of company<br />

agreements. The dissolution of the adjustment<br />

fund, established in 2006 before the<br />

introduction of ERA, was arranged for 2010<br />

and regulated in a supplemental pay scale<br />

agreement. The fund assets will be distributed<br />

to all employees in accordance with<br />

their just demands by means of a fixed formula.<br />

Disbursement is scheduled for summer<br />

2010. A further supplemental pay scale<br />

agreement provided for the proposed twostage<br />

pay raise to be simplified into a single<br />

raise on March 1, 2009. In addition, employees<br />

will be compensated in the future with<br />

extra pay when they are required to perform<br />

work tasks that go beyond the range of their<br />

contractual duties.<br />

Changes in the inflow of orders sometimes<br />

affect unforeseeable shifts in the demand<br />

for labor in certain product lines. In reaction<br />

to the current rise in demand for a specific<br />

aero engine type, a pilot project was introduced<br />

to take advantage of unexploited<br />

machine capacities by means of 18 shifts per<br />

week. This model is to be tested over a period<br />

of six months and should allow us to produce<br />

competitively and in rhythm with the<br />

order situation. Additionally, the pilot project<br />

promises to give us further insight into the<br />

use of new shift schedules.<br />

16 17


There are relatively few production processes<br />

at <strong>MTU</strong> which require personnel only to refill<br />

machines at long intervals of up to several<br />

days. Nevertheless, a work hours and duties<br />

arrangement that would allow such processes<br />

to be conducted more economically<br />

could be established now. The necessary<br />

precedent could be found in the company<br />

agreement on unmanned machine operation.<br />

Online services facilitate daily working life in<br />

an ever-increasing number of areas. So that<br />

employees can utilize the advantages of<br />

online services when booking business<br />

trips, an online booking service has been<br />

arranged – during the first pilot phase in<br />

Hanover only, now in Munich and Berlin as<br />

well. Employees who travel frequently can<br />

now book their transportation and lodging<br />

directly over the Internet. Built-in booking<br />

restrictions limit the risk to employee and<br />

company that a booking violating company<br />

regulations may be made. A simple traffic<br />

light rating system makes clear which travel<br />

offers meet <strong>MTU</strong>’s standards and therefore<br />

can be booked. The system itself is provided<br />

by an external travel agent.<br />

Government subsidization of supplemental<br />

payments for employees on partial retirement<br />

will run out at the end of 2009. A continuity<br />

policy passed by the pay scale agreement<br />

partners should now guarantee that<br />

options for partial retirement remain available<br />

in the future. A survey of <strong>MTU</strong> employees<br />

showed great interest in such a model.<br />

The corporate works council passed its own<br />

partial retirement policy in order to adjust<br />

the pay-scale policy to circumstances within<br />

the company and the specific levels of strain<br />

on employees in various job fields.<br />

Important Company Agreements<br />

2008<br />

• Employee survey 2008<br />

• Introduction and operation of <strong>MTU</strong><br />

Human Resources Service<br />

• Human Resources Service Ticket System<br />

• Training<br />

• Development of management personnel<br />

2009<br />

• Working hours for unmanned machine<br />

operation<br />

• Supplementary pay scale agreement<br />

concerning ERA compensation bonus<br />

and ERA adjustment fund<br />

• Additional pay scale agreement concerning<br />

raise in pay-scale remuneration<br />

• IT system for online booking of business<br />

trips and online travel expense claims<br />

• Pilot trials of work schedules with<br />

18 shifts in bottleneck work areas<br />

• Continuous Improvement Program (CIP)<br />

• Dealing with addiction problems in the<br />

workplace<br />

• Profit sharing<br />

18 19


Corporate Culture<br />

<strong>MTU</strong> and its subsidiaries employ around<br />

7,500 people worldwide. These employees<br />

define, live and redefine our corporate culture.<br />

Each one of them views <strong>MTU</strong> from the<br />

perspective provided by his or her workday,<br />

as well as through the lens of his or her<br />

experiences and interests – each one has a<br />

unique picture of <strong>MTU</strong>. This represents a<br />

tremendous opportunity for us as a company<br />

because it creates an atmosphere rich in a<br />

broad variety of ideas. At the same time,<br />

however, the danger arises that it may be<br />

difficult to recognize the common denominator<br />

in certain everyday situations and diversity<br />

may come to overshadow the common<br />

and united understanding of goals and<br />

values. The most recent <strong>MTU</strong> employee survey<br />

showed that many employees were having<br />

difficulty seeing the big picture. <strong>MTU</strong>’s<br />

transformation over the past decade has<br />

prompted manifold changes in everyday<br />

working conditions.<br />

Employee Survey:<br />

Reliable and Open<br />

The employee survey is conducted every two<br />

years at our German locations and serves as<br />

one of our main feedback instruments. The<br />

last survey took place in 2008. The participation<br />

rate of 71 percent, which is high in<br />

comparison to employee survey participation<br />

rates at other German companies, confirms<br />

our employees’ interest and engagement in<br />

the company. The responses provided a detailed<br />

picture of the company and its various<br />

divisions. Our employees’ high level of identification<br />

with <strong>MTU</strong> and its products was<br />

especially striking. Opportunities for improvement<br />

were detected in the areas of<br />

leadership, communication and cooperation;<br />

the survey also revealed some lack of<br />

understanding for <strong>MTU</strong>’s general orientation<br />

and the broader corporate context. Overall,<br />

the employee survey proved itself an open,<br />

effective instrument for bringing common<br />

concerns to the attention of our management.<br />

The results of the employee survey were<br />

addressed on two levels. On the one hand,<br />

the individual teams took on the task of capitalizing<br />

on the detected opportunities for<br />

improvement with respect to leadership,<br />

communication and cooperation. On the<br />

other, the mission statement process was<br />

initiated in order to improve our employees’<br />

understanding of <strong>MTU</strong>’s strategic orientation<br />

and the broader corporate context.<br />

Specific Departmental Measures<br />

The results of the employee survey for both<br />

the company as a whole and the individual<br />

departments were presented to the teams by<br />

their management personnel and put up for<br />

discussion. Together the team members developed<br />

measures to improve specific areas<br />

within their field of functions. As specified in<br />

their assigned objectives, all management<br />

personnel were required to implement the<br />

measures developed by their teams. In this<br />

fashion, center-based approaches could be<br />

devised and initiated directly. By way of<br />

example, one center needed to focus on encouraging<br />

direct exchange and reinforcing<br />

mutual learning. These goals are being pursued<br />

by means of project days, a newsletter<br />

and regular reports from management at all<br />

department and location specialist division<br />

meetings, among other measures. Another<br />

center decided to hold more discussions and<br />

specifically, a regular center roundtable discussion,<br />

in order to promote appreciation of<br />

routine workers, intensify lateral exchange<br />

and analyze the potential need for crossproject<br />

action. Quarterly briefings on current<br />

topics were introduced for trainees at our<br />

Ludwigsfelde location.<br />

20 21


“<br />

Like every company, <strong>MTU</strong> is influenced<br />

internally by its macroeconomic<br />

context. The tremendous boom of<br />

the 1960s and tough competitive<br />

environment of the 1990s were felt<br />

keenly by our employees. However,<br />

professional and personal respect<br />

always provided the basis for cooperation.<br />

In a personal crisis, I discovered<br />

that the company stood solidly<br />

behind me and was ready to support<br />

me in overcoming that difficult time.<br />

H. Kux (<strong>MTU</strong> 1962-94)<br />

”<br />

<strong>MTU</strong> Dialogue with the<br />

Board of Directors<br />

In January 2009, the board of directors initiated<br />

direct discussions outside the constraints<br />

of specialty and management hierarchies in<br />

order to promote cross-level communication.<br />

The <strong>MTU</strong> Dialogue represents a new<br />

form of personal exchange between the<br />

board of directors and employees of all levels.<br />

The objective of the <strong>MTU</strong> Dialogue is to<br />

support mutual understanding outside of<br />

everyday working teams and routines. Discussions<br />

between centers and levels give<br />

those involved a more complete picture of<br />

daily life at <strong>MTU</strong> – at the workbench, in sales<br />

or in administration. Individual perspectives<br />

come together to form a new perception of<br />

our company. Through this process there<br />

arises a new, common understanding of<br />

problems and opportunities, of solutions and<br />

necessities.<br />

An open invitation to the <strong>MTU</strong> Dialogue is<br />

extended to all employees through channels<br />

of internal communication. Over 300 employees<br />

responded within a year of the first<br />

invitation. The new series of talks began in<br />

January in mixed groups of 15 to 20. Employees<br />

without management functions were<br />

initially given preference in order to establish<br />

communication between levels as<br />

quickly as possible. Depending on the composition<br />

of the Dialogue group, either there<br />

arose a lively exchange on specialty topics<br />

or an intensive presentation was held on central<br />

questions of business operations and<br />

the future. <strong>MTU</strong> Dialogues were conducted<br />

not only at our German locations but also at<br />

our international locations such as the one<br />

in China.<br />

The first feedback from participants and the<br />

board of directors has borne out the practice<br />

of direct exchange and put life into what<br />

began as a mere concept. The <strong>MTU</strong> Dialogue<br />

encourages all employees, from trainees<br />

to executives, to allow questions and to<br />

pose them. It brings together people who are<br />

generally far away from each other during<br />

the course of the working day and rarely<br />

have the opportunity to collaborate on a<br />

project. It broadens perspectives, revealing<br />

unsuspected possibilities for action and providing<br />

orientation with regard to puzzling<br />

constraints. In sum, the <strong>MTU</strong> Dialogue represents<br />

a significant opportunity to bolster<br />

responsibility and readiness at all levels of<br />

our company.<br />

<strong>MTU</strong> Mission Statement<br />

The <strong>MTU</strong> mission statement is a vitally important<br />

mid- and long-term mechanism for<br />

effectively addressing the results of our<br />

employee survey. The mission statement,<br />

developed in 1998 with extensive care, was<br />

in need of renewal after ten eventful years.<br />

During that time, the company had left the<br />

Daimler Corporation, been taken over by the<br />

investor KKR, and finally gone public in<br />

2005. These shifts, together with the usual,<br />

inescapable changes produced by technological<br />

and societal developments, made the<br />

evolution of the mission statement unavoidable.<br />

Of course, <strong>MTU</strong> had not become an entirely<br />

new company in the course of ten years. The<br />

evolution could therefore go forward on the<br />

basis of the existing mission statement.<br />

Today’s revised mission statement focuses<br />

on five key areas: products, technology and<br />

growth, cooperation and conduct, employees<br />

and management, partners and customers<br />

and finally, environment and society.<br />

Both general and specific guidelines were<br />

formulated for each area. Thus, the mission<br />

statement contains clear and succinct assertions<br />

of <strong>MTU</strong>’s mature self-understanding,<br />

its direction as a company, its intended<br />

course of development and its company targets.<br />

Now, having been updated, it provides<br />

the framework necessary for <strong>MTU</strong> employees<br />

at all levels to find their orientation within<br />

the company.<br />

Together into the Future<br />

The company-wide transition process “Together<br />

into the Future” was initiated to facilitate<br />

the introduction of the new mission<br />

statement. Targets were directly aligned with<br />

the results of the employee survey. Employees<br />

were to be given the chance to take a<br />

close look at the most important vehicles of<br />

strategic orientation in our company: our<br />

mission statement, our company strategy<br />

and the broader corporate context, as well<br />

as the actions of our board of directors and<br />

management. Only after this basic understanding<br />

is established can an employee<br />

judge the role his or her team plays within<br />

the company and come to appreciate the<br />

value of his or her own professional duties.<br />

Such understanding is a prerequisite for the<br />

responsible behavior of every employee in<br />

his or her working environment.<br />

Workshops of the Future<br />

The basic tenets of a company’s mission<br />

statement quickly fade into meaninglessness<br />

if they are merely asserted without<br />

being brought to bear directly on employees’<br />

day-to-day working lives. This could not be<br />

allowed to happen, especially considering<br />

the need for information that our employees<br />

had clearly demonstrated. Thus, workshops<br />

of the future were designed to give all employees<br />

a chance to deal with customer<br />

needs, competitive pressures, business<br />

partner profiles, market demands and much<br />

more, and in so doing get to know <strong>MTU</strong>’s<br />

strategic orientation. Workshops of the<br />

future allowed executives at every level to<br />

guide their own employees through <strong>MTU</strong>’s<br />

central business fields and working contexts,<br />

progressing by means of a top-down<br />

cascade process from the board of directors,<br />

through the three management levels,<br />

to the rest of the company. As facilitators of<br />

the workshops, executives were responsible<br />

for presenting <strong>MTU</strong>’s orientation in a clear<br />

fashion and connecting their employees’ preexisting<br />

knowledge and remaining questions<br />

with a total picture of <strong>MTU</strong>.<br />

22 23


Visualizing the Mission Statement<br />

It was decided that the mission statement<br />

should be introduced without any elaborate<br />

event planning to attract attention. The<br />

workshops of the future were introduced in<br />

a pragmatic, down-to-earth and accessible<br />

manner. The chosen medium was entirely<br />

new for <strong>MTU</strong> and consisted of a visible dialogue<br />

in the truest sense of the term: a giant<br />

poster of 2.6 meters by 1.2 meters bustling<br />

with the whole <strong>MTU</strong> world – on land, at sea,<br />

in air and from America to Asia. On the<br />

poster employees could see reflected their<br />

activities at testing stations and trade fair<br />

stands, with customers and in board meetings,<br />

as well as in many other everyday<br />

working situations.<br />

The poster was discovered bit by bit within<br />

each team. Every team member could offer<br />

an explanation of one detail or another, contribute<br />

additional information or uncover new<br />

connections. It quickly became clear that the<br />

aggregate knowledge of a team could unite<br />

and explain broad swaths of the <strong>MTU</strong> world.<br />

Management assisted where no explanations<br />

could be found. Finally, the specific importance<br />

of this entertaining and informative<br />

overview for the team’s own area of responsibility<br />

was discussed and concrete targets<br />

and implementation measures were formulated.<br />

The next employee survey is planned for<br />

2010. It will show what lessons have taken<br />

root within the company and where reiteration<br />

may yet be necessary. It will reveal how<br />

ready the employees may be to embrace<br />

and even initiate future changes. “Together<br />

into the Future” will continue to blaze a path<br />

for the whole company to follow – and will<br />

be supported along the way with necessary<br />

measures, initiatives and suggestions.<br />

Continuous Improvement Program<br />

Market demands have a decisive impact on<br />

day-to-day corporate culture at <strong>MTU</strong>. The<br />

Continuous Improvement Program (CIP),<br />

which is being utilized in many of today’s<br />

companies, is also helping employees at<br />

<strong>MTU</strong> to optimize their daily work routines.<br />

We have been systematically deploying the<br />

CIP method since 1997 in order to reinforce<br />

and enhance our competitive position. The<br />

MRO InTakt program focused on maintenance<br />

operations, beginning in Hanover in<br />

2008 and Berlin in May 2009. The goal was<br />

to allow for improvement by increasing<br />

transparency in all business procedures. A<br />

steady focus on quality defines corporate<br />

culture at <strong>MTU</strong> and serves as a bedrock as<br />

we continuously reshape our company and<br />

encourage and develop our employees’<br />

readiness to change.<br />

The excitement and engagement that<br />

emerged in cooperative workshops turned<br />

those workshops into fora for employees’<br />

interests and viewpoints. Not only were<br />

working processes themselves optimized,<br />

but <strong>MTU</strong>’s creation of value in maintenance<br />

operations was sustainably improved by refitting<br />

qualification profiles. The Continuous<br />

Improvement Program will help us optimize<br />

value creation in many areas of our company<br />

in the future.<br />

Code of Business Conduct<br />

The responsibilities of executives and employees<br />

have moved into the forefront of the<br />

public’s attention in recent years. The<br />

debate has revolved around general questions<br />

as to the responsibilities of executives<br />

and employees towards state and society on<br />

the one hand and concrete questions of the<br />

liability of executives and employees before<br />

a company and its shareholders on the other.<br />

<strong>MTU</strong>’s compliance organization is broadly<br />

conceived and firmly anchored in the company.<br />

Binding <strong>MTU</strong> behavioral guidelines<br />

reinforce all our employees’ understanding<br />

of the basic principles of cooperation at<br />

<strong>MTU</strong>. Furthermore, an independent contact<br />

point is available for any employee who<br />

wishes to report suspicions of illegal activity.<br />

An online training session was conducted in<br />

2008 in order to better anchor behavioral<br />

guidelines in our organization’s consciousness.<br />

Depending on their job profiles, employees<br />

have varying levels of contact with<br />

external partners. On this basis, 1,900 <strong>MTU</strong><br />

employees who regularly deal with customers<br />

or suppliers were asked to complete the<br />

training session along with all executives.<br />

The training module, supported by interactive<br />

IT applications and designed for clarity,<br />

was based on a series of typical, everyday<br />

working situations at <strong>MTU</strong>. Training was certified<br />

complete only after the participant had<br />

achieved a perfect score on the concluding<br />

test. Many positive responses testified to the<br />

success of the training despite its being<br />

laden with legal information. The specific<br />

principles of executive liability were laid out<br />

and clarified in a separate session. The goal<br />

of this session was to give bearers of<br />

responsibility for other personnel greater<br />

assurance in the principles of their conduct.<br />

The need for balance between continuity and<br />

change within our company makes demands<br />

on our updates to the mission statement,<br />

our measures to promote dialogue, the<br />

Continuous Improvement Program, compliance<br />

issues – in short, on the whole of our<br />

corporate culture. Early identification of<br />

sluggishness or hastiness in our evolution<br />

takes on vital importance against the backdrop<br />

of our company success story. We<br />

have introduced many strategically wellfounded<br />

measures to ensure that despite its<br />

ongoing dynamic development, <strong>MTU</strong> will<br />

retain its character as a company of strong<br />

traditions and ambitious objectives within<br />

the demanding global market.<br />

24 25


Establishing a Location in Poland<br />

For many years, <strong>MTU</strong> was active at one location<br />

only. The company was founded at our<br />

Munich location as BMW Flugmotoren<br />

GmbH, a 100 percent subsidiary of BMW AG.<br />

The factories founded in Brandenburg and<br />

Berlin during the 1930s and 40s were closed<br />

at the end of World War II. In 1955, after the<br />

exit of the occupying powers, production<br />

resumed in Munich, and the company was<br />

renamed Motoren- und Turbinen-Union<br />

(<strong>MTU</strong>) in 1969. <strong>MTU</strong> established a second<br />

location in Germany with the opening of the<br />

Hanover-Langenhagen factory in 1979; a<br />

third location followed in Ludwigsfelde near<br />

Berlin in 1991.<br />

Joint Venture Airfoil Services Sdn. Bhd.<br />

(ASSB) in Malaysia became the first international<br />

<strong>MTU</strong> location in 1991. New international<br />

locations were founded starting with<br />

<strong>MTU</strong> Maintenance in Vancouver, Canada in<br />

1998, then the Ceramic Coating Center SAS<br />

(CCC), a joint venture in Châtellerault,<br />

France, and <strong>MTU</strong> Maintenance in Zhuhai,<br />

China. Business activities in the United<br />

States were concentrated at <strong>MTU</strong> <strong>Aero</strong><br />

<strong>Engines</strong> North America, Inc. (AENA) in<br />

Newington, Connecticut in 2003.<br />

To complement our presence in Western<br />

Europe, America and East Asia, a new location<br />

in Rzeszów, Poland, <strong>MTU</strong> <strong>Aero</strong> <strong>Engines</strong><br />

Polska, was built up starting in 2007. The<br />

politico-economic situation there, as well as<br />

the solid infrastructural conditions, availability<br />

of qualified labor and considerable<br />

cost advantages, were all strong arguments<br />

for adding Eastern Europe to the list of<br />

regions with an <strong>MTU</strong> location. The human<br />

resources department played an important<br />

role not only in the choice of a site for the<br />

new location, but also in planning the new<br />

location’s development. In our industry, specialized<br />

employee qualifications are of central<br />

importance for a location’s success and<br />

competitiveness.<br />

Aside from conducting a targeted personnel<br />

search, we built up a broad professional network<br />

to cultivate exchange with important<br />

local partners and increase our visibility.<br />

Events were held at vocational schools to<br />

introduce students to the fascinating world<br />

of propulsive force. Cooperation was established<br />

with technical research departments<br />

at the universities of Rzeszów, Krakau and<br />

Gleiwitz. At job fairs, <strong>MTU</strong> demonstrated its<br />

competitive edge not only alongside other<br />

companies, but also in the presence of representatives<br />

from various European nations.<br />

These activities produced a large number of<br />

very eager applicants, of whom we were<br />

able to employ around 250 in all areas from<br />

research and development, to maintenance,<br />

to administration, by the end of 2009.<br />

26 27


“<br />

<strong>MTU</strong> has completed an impressive<br />

course of development. After aero<br />

engines manufacturing operations<br />

had been suspended for years following<br />

the war, we had to devote our<br />

attention to getting the company running<br />

again, and we focused mainly on<br />

acquiring competitive potential in the<br />

areas of development and manufacturing.<br />

Already then, good, qualified<br />

employees were the heart and soul<br />

of the company. The working world<br />

has changed and in retrospect, it<br />

may seem there was more freedom<br />

back then, but of course, the circumstances<br />

were entirely different than<br />

they are today.<br />

L. Erlebach (<strong>MTU</strong> 1959-98)<br />

1979<br />

”<br />

Hanover-Langenhagen<br />

The second factory founded in Germany is<br />

the core of the <strong>MTU</strong> Maintenance Group,<br />

responsible for the maintenance of medium<br />

and large commercial aero engines.<br />

The establishment of our new location in<br />

Poland proceeded simultaneously with the<br />

implementation of the <strong>MTU</strong> structural concept.<br />

Growth in the commercial maintenance<br />

industry prompted us to optimize commercial<br />

maintenance activities at our locations<br />

in Munich, Hanover and Ludwigsfelde, and<br />

partially reassign duties among these locations.<br />

Specific competencies should become<br />

more efficient by being concentrated<br />

at one location. The need to maintain a<br />

smooth operational flow throughout the<br />

course of these changes made heavy<br />

demands on all employees in Germany and<br />

Poland. Regular activities were kept running<br />

at all times during the course of restructuring,<br />

a considerable challenge for the German<br />

locations, and one faced again during the<br />

qualification of our employees at <strong>MTU</strong><br />

Polska. There, operations were kept running<br />

as 170 new employees were trained. That<br />

not only the workmanship, but also the<br />

training that came out of this situation,<br />

achieved our usual high standard of quality,<br />

testifies to the impressive devotion of all<br />

employees involved. Training the new employees<br />

of <strong>MTU</strong> Polska to a high level of<br />

qualification was the necessary precondition<br />

for <strong>MTU</strong>’s specialized knowledge to live<br />

on at the new location. At first, some<br />

employees at our locations in Germany<br />

looked skeptically upon the plans for a new<br />

location and restructuring. In conversation<br />

with the works council, however, their concern<br />

that jobs might be relocated from<br />

Germany to Poland was dispelled. The insecurity<br />

at this initial phase quickly gave way<br />

1991<br />

Ludwigsfelde Berlin-Brandenburg<br />

The third factory founded in Germany specializes<br />

in aviation engines in the low and<br />

middle propulsion and performance classes,<br />

and in industrial gas turbines.<br />

to an atmosphere of constructive and committed<br />

cooperation, which in turn had a very<br />

positive effect on the working environment<br />

at the new plant.<br />

During the start-up phase in 2008 and 2009,<br />

the staff of the new location grew together<br />

steadily through the course of training at<br />

our locations in Germany and also later<br />

once assembled in Rzeszów. After many<br />

employees had completed their basic training<br />

at our German locations and operations<br />

had been arranged in Rzeszów, the new factory<br />

experienced a series of exciting events:<br />

the topping-out ceremony in the production<br />

hall, the start of production in April 2009,<br />

the opening ceremony in May, and the family<br />

day picnic and the air show that summer.<br />

1991<br />

Kota Damansara, Malaysia<br />

The joint venture Airfoil Services in Malaysia<br />

marks the start of <strong>MTU</strong>’s internationalization.<br />

This location focuses on repairing lowpressure<br />

turbine blades and high-pressure<br />

compressor vanes.<br />

In order to get <strong>MTU</strong> <strong>Aero</strong> <strong>Engines</strong> Polska off<br />

to a good start, it was deemed important<br />

that the staff consist of a well-balanced mixture<br />

of employees with many years of <strong>MTU</strong><br />

experience and management newly appointed<br />

for Poland, especially during the initial<br />

phases. Around 100 German employees<br />

were in Rzeszów during the first eight<br />

months of 2009 to support the setup process.<br />

Some experienced <strong>MTU</strong> executives<br />

are at the new factory now, coaching the<br />

new executives to whom they will gradually<br />

turn over their responsibilities.<br />

The instruments of <strong>MTU</strong> human resources<br />

management are being introduced step by<br />

step in Rzeszów. The annual employee appraisal<br />

was initiated there in 2009. The first<br />

employee survey and the beginning of the<br />

mission statement process are scheduled<br />

for 2010. These steps will ensure that the<br />

new plant, being an important component of<br />

our company, is anchored in the company’s<br />

corporate culture, quality standards and<br />

human resources management system.<br />

The setup of our new location in Poland has<br />

shown how continuity and change are<br />

embraced and combined at <strong>MTU</strong>: without<br />

compromises on quality but with awareness<br />

of the modern world, in which a company’s<br />

internationalism plays a large role, not only<br />

in saving undue costs, but also in establishing<br />

a global presence. The great success<br />

with which the plan for a new location in<br />

Poland has been executed provides an<br />

important basis for <strong>MTU</strong>’s future strategic<br />

growth projects.<br />

Vancouver, Canada<br />

Aside from performing traditional maintenance<br />

on attachment equipment in its own<br />

shop, <strong>MTU</strong> Maintenance Canada also offers<br />

management of line replaceable units (LRUs).<br />

Zhuhai, People’s Republic of China<br />

A joint venture with China Southern Airlines,<br />

<strong>MTU</strong> Maintenance in the special economic<br />

area of Zhuhai specializes in maintaining,<br />

overhauling and repairing aero engines.<br />

28 29<br />

1998<br />

2001<br />

2003<br />

Newington, Connecticut, U.S.A.<br />

<strong>MTU</strong> <strong>Aero</strong> <strong>Engines</strong> North America (<strong>MTU</strong><br />

AENA) comprises our business activities in<br />

the U.S., including the development of<br />

components, modules and maintenance<br />

processes.


<strong>MTU</strong> Human Resources Service<br />

In addition to the long term strategic tasks<br />

of human resources work, the concrete,<br />

day-to-day support of employees and management<br />

also requires our dedication. Growing<br />

demands within the company and<br />

changing standards on the market and in<br />

society necessitate that everyday work be<br />

accompanied by modern, cost-effective personnel<br />

support.<br />

The improvements to our personnel support<br />

can be experienced first-hand by any employee<br />

at our German locations: we began<br />

unifying human resources administrative<br />

tasks to form the <strong>MTU</strong> Human Resources<br />

Service in September 2008. This step has<br />

improved the efficiency of our services and<br />

resulted in cost advantages for the whole<br />

company. Everyday inquiries concerning the<br />

pay roll, a job reference or a training certificate<br />

can be made quickly over our central<br />

hotline or email address. On its one year<br />

anniversary, the Human Resources Service<br />

could show an excellent track record:<br />

15,000 calls were received during the first<br />

year. Of these, 80 percent could be answered<br />

immediately. This was possible only<br />

because the Human Resources Service<br />

team members, many of whom had years of<br />

experience with specific support specialties,<br />

shared expertise among themselves in<br />

a timely fashion. Every team member’s<br />

knowledge was broadened enormously in a<br />

very short time. At the Human Resources<br />

Service, specialized questions that cannot<br />

be answered immediately – such as questions<br />

concerning company retirement benefits<br />

or social security – are taken down in a<br />

computerized request administration system<br />

and forwarded to the appropriate expert<br />

within the team. Subsequently, the processing<br />

status of such an inquiry can be followed<br />

at all times using the system.<br />

By means of these simple technical systems,<br />

an excellent response quota and a high<br />

response level were achieved within the first<br />

year. The integration of new systems and<br />

online applications including employee selfservice<br />

options will make the human resources<br />

department more productive, more<br />

effective and more sensitive to our customers’<br />

needs.<br />

30 31


Training<br />

Turning, machining, drilling – these were the<br />

important work processes for which the<br />

trainees at <strong>MTU</strong> were trained in past decades.<br />

But while such individual skills were<br />

once the core of our training, today we<br />

focus on the production process as a whole.<br />

This approach has consequences not only<br />

for exam subjects; it also means that even a<br />

trainee acquires an eye for the multifaceted<br />

process by which an aero engine is produced.<br />

We teach trainees to master an entire<br />

segment of this complex production process<br />

on the basis of the latest tool and control<br />

system technology. The ensuing exam tests<br />

not a specific technique, but rather mastery<br />

of the production process for a certain component.<br />

This change in approach is applicable to more<br />

than technical occupational training. In spite<br />

of the complexity of our business – or rather,<br />

precisely due to that complexity – it is of<br />

seminal importance that our employees not<br />

feel isolated in a small sector of the company.<br />

Once employees acquire a sense of the<br />

big picture at <strong>MTU</strong>, they will see the farreaching<br />

consequences of their own professional<br />

activities and understand the importance<br />

of every employee’s engagement in<br />

the effort to perpetuate the success story of<br />

our company and ensure our continued competitiveness<br />

on the international market.<br />

A top-quality, high-tech product such as an<br />

aero engine can only be produced and maintained<br />

by a team of highly specialized experts.<br />

Their skills and knowledge must be<br />

acquired over years and decades, beginning<br />

with the strong foundation of a training program.<br />

It is thus of central importance to our<br />

company that we focus in our training programs<br />

on those constellations of professional<br />

skills that consort closely with our production<br />

processes, as well as on expeditious<br />

specialization and employability.<br />

Thus, we have departed from the practice of<br />

earlier decades by concentrating our training<br />

programs around technical fields primarily<br />

related to our own products. The percentage<br />

of trainees among the staff of our German<br />

locations was 5.1 in 2009, a slight increase<br />

in comparison to previous years.<br />

32 33


“<br />

Interdisciplinary exchange with a<br />

range of highly qualified colleagues is<br />

particularly important in my professional<br />

field. Although every one of us<br />

always has a lot of work to do, our<br />

cooperation as colleagues is characterized<br />

by a positive, open, inspired<br />

climate. Naturally, we still make collective<br />

attempts to work more effectively<br />

in certain areas, but I believe<br />

that in general our work proceeds at<br />

an impressively high level.<br />

1947<br />

”<br />

S. Bretschneider (<strong>MTU</strong> since 2009)<br />

Training Resumes<br />

After the war, the training of engine<br />

mechanics, lathe operators and tool<br />

makers resumes.<br />

Propulsion for<br />

Secondary School Students<br />

We pursue strategic involvement in schools<br />

in order to inspire young people with our<br />

enthusiasm for the propulsive force of our<br />

products and ideas. Under the guidance of<br />

our trainees, secondary school students<br />

from a Hauptschule or Realschule can experiment<br />

with the assembly and disassembly of<br />

a reciprocating engine. They can spend two<br />

days getting to know <strong>MTU</strong> as part of their<br />

elective in technology and can decide based<br />

on their interaction with our trainees and<br />

employees whether this world is for them.<br />

Any young person who still wants to know<br />

more can do a trial internship at <strong>MTU</strong> while<br />

still in school.<br />

Secondary school students from the<br />

Gymnasium can find out at our company<br />

whether their knowledge of mathematics<br />

and physics is enough for a smooth takeoff.<br />

School classes discover through practical<br />

applications that the formulas and laws of<br />

physics form the knowledge base on which<br />

our business runs. It quickly becomes clear<br />

that the rotating masses in an engine must<br />

be calculated exactly. When ultrasound<br />

makes the jump from the physics books<br />

onto the factory floor, it can be used to perform<br />

a test to detect cracks in engine components.<br />

Many young students also get to know us at<br />

vocational training fairs, on regional career<br />

information days, or on Girls’Day. Our present<br />

trainees occupy the information stands<br />

to let prospective trainees know how things<br />

work and what it takes. We also open our<br />

factory gates to teachers and let them get a<br />

glimpse of everyday working life at <strong>MTU</strong>.<br />

Through the “Teachers in Business” program,<br />

experienced teachers commit themselves<br />

for one year as “interns” at <strong>MTU</strong>. We end up<br />

with a better understanding of current educational<br />

practices, and the teachers can cull<br />

from their experience any number of les-<br />

1950s<br />

High Applicant Volumes<br />

Training programs at <strong>MTU</strong> are highly attractive,<br />

as reflected in the steadily high applicant<br />

volumes from the beginning until today.<br />

sons for improving the practicality of their<br />

classroom instruction.<br />

Partnerships with schools have become<br />

another common way we make young people<br />

aware of our training programs. Through<br />

these partnerships we visit schools, and<br />

also invite school classes to visit us at <strong>MTU</strong>.<br />

On such occasions, our trainees themselves<br />

are responsible for presenting the contents<br />

of various professions and training programs<br />

at <strong>MTU</strong>. They do so not with slick recruiting<br />

language but with eye-to-eye straight talk.<br />

In order to get to know as many potential<br />

trainees as possible, we added an online<br />

test to the application process for training<br />

programs at our German locations in 2009.<br />

This additional test forms a valuable extra<br />

consideration when judging the information,<br />

such as school grades, contained in traditional<br />

application materials. A less than stellar<br />

school grade is soon relativized in the<br />

light of a high score for power of concentration,<br />

visual thinking capacity or self-motivation<br />

on the online test. If <strong>MTU</strong> receives<br />

2,500 applications in a year, as it did in<br />

2009, our hitherto practice of holding group<br />

discussions with applicants becomes very<br />

complicated, costly and time-consuming.<br />

The online test makes it easier for us to<br />

review and consider a large number of applications.<br />

A good score on the online test<br />

qualifies an applicant for an in-person interview.<br />

The interview determines whether<br />

good results on the online test translate to a<br />

convincing applicant profile in face-to-face<br />

conversation. The online test has met with<br />

some skepticism at <strong>MTU</strong> among members<br />

of the generation raised before the digital<br />

age. Such online tests have already become<br />

a matter of course for members of the young,<br />

technologically savvy generation, and among<br />

the representatives of this generation at<br />

<strong>MTU</strong>, our use of the online test has met with<br />

broad acceptance as an appropriately modern<br />

instrument of application selection. A<br />

separate <strong>MTU</strong> Training homepage is currently<br />

1960s<br />

Trainee Hiring Policy<br />

Even today, training at <strong>MTU</strong> adheres to the<br />

policy that the company be able to offer a<br />

job to every trainee after the successful<br />

completion of his or her training.<br />

under construction to round off the online<br />

presence of our training department.<br />

Training Concept:<br />

Three Career Paths<br />

We utilize a multifaceted training concept to<br />

show young people the opportunities that<br />

<strong>MTU</strong> can offer them both now and during<br />

the course of their future professional development.<br />

Our concept encompasses all the<br />

options, including vocational training, dual<br />

education programs and academic programs.<br />

Besides vocational training, the traditional<br />

first step into the professional<br />

world, we offer a dual vocational training<br />

program and, for especially ambitious young<br />

people, vocational training coupled with<br />

studies at a dual-program university. All the<br />

Health Checks<br />

Health checks in accordance with youth<br />

labor protection laws ensure the health of<br />

our trainees and provide them with optimal<br />

medical care.<br />

educational paths we offer are designed to<br />

entail further opportunities for development<br />

within the world of <strong>MTU</strong> after graduation.<br />

Central values of our corporate culture are<br />

reflected in the four pillars of the <strong>MTU</strong> training<br />

concept. Good manners and mutual<br />

respect are important prerequisites for the<br />

establishment of a comfortable and candid<br />

working atmosphere. Accepting responsibility<br />

for oneself is the key to taking control of<br />

one’s life; we offer step-by-step assistance<br />

with the process of learning to take responsibility<br />

for one’s work. The ability to work in a<br />

team is a basic prerequisite if such demanding<br />

products as aero engines are to be constructed.<br />

Creation of value is a basic principle<br />

in all our training; it plays a role in many<br />

stages of the production process.<br />

34 35<br />

1974<br />

1976<br />

Seminars for Instructors<br />

Seminars for instructors are offered in<br />

order to ensure the quality of our training.<br />

1979<br />

Recognized Training Quality<br />

The high quality of <strong>MTU</strong>’s training programs<br />

is repeatedly attested up to the present day<br />

by awards for above-average graduate performance<br />

received from the State of Bavaria,<br />

the City of Munich and the Chamber of<br />

Commerce and Industry (CCI).


1981<br />

New Performance Evaluation System<br />

Timely and fair performance evaluations<br />

form the basis of motivation in training and<br />

working life. The new trainee performance<br />

evaluation system is modeled on the system<br />

for evaluation of pay-scale employees.<br />

1983<br />

Trainee Exchange<br />

Apprentices at <strong>MTU</strong> are given the chance<br />

to expand their practical knowledge by participating<br />

in our intercorporate exchange<br />

program. Initial destinations are Rolls-Royce<br />

in Bristol, England and the military airfield<br />

of the Luftwaffe (the German Air Force) in<br />

Erding. The program has continued to<br />

develop, and today, our trainees travel as<br />

far afield as China.<br />

1984<br />

Dual Study Programs<br />

Practical professional training and academic<br />

studies can be pursued simultaneously in a<br />

dual study program. Today, such programs<br />

are offered at all our locations in the areas<br />

mechanical engineering, industrial engineering<br />

and business administration.<br />

To help new arrivals make a seamless transition<br />

from school into our training program,<br />

a welcome seminar provides them with a<br />

first orientation and introduces them to their<br />

new circle of colleagues. Furthermore, <strong>MTU</strong><br />

makes a concerted effort to support the<br />

coalescence of the community – for example,<br />

in the course of a five-day seminar in the<br />

mountain region of Oberammergau. There,<br />

new trainees grow together to form a team<br />

as they actively support the forestry office.<br />

This seminar was accompanied by camera<br />

teams from German television for the first<br />

time in 2009. The resulting documentary<br />

gives an impressive picture of cooperation<br />

developing step by step among our trainees<br />

and being promoted as a value in our corporate<br />

culture from the beginning.<br />

<strong>MTU</strong> recruits also collect experience outside<br />

their training locations later on. Prospective<br />

industrial mechanics from our location in<br />

Hanover spend nearly half of their training<br />

period in Munich. A three-week program with<br />

BAE Systems and Rolls-Royce takes many<br />

trainees to Great Britain. In this exchange<br />

program, which also brings British trainees<br />

to Germany, trainees from each country get<br />

to know the working life and various customs<br />

of the other. Since 2009, the exchange programs<br />

we have maintained with Finland and<br />

Denmark have provided our mechatronics<br />

technicians with a glimpse of the educational<br />

and working worlds of those countries.<br />

Our three-week English language instruction<br />

program, which includes a final exam and an<br />

additional week of relevant professional experience,<br />

broadens trainees’ horizons and<br />

makes a future international assignment a<br />

real possibility.<br />

Social Competency Seminar<br />

In the course of a one-week social competency<br />

seminar, trainees receive a boost to<br />

their self-confidence, sense of responsibility<br />

and cooperative and integrative readiness.<br />

Toward the end of their training, trainees<br />

come steadily closer to their future positions<br />

and teams of colleagues. In 2009, the shift<br />

schedule already being used to conclude<br />

the training program at our Berlin location<br />

was successfully introduced at our location<br />

in Munich. In this system, trainees are<br />

placed for the last six months of their training<br />

in the operational areas in which they will<br />

work after their training is complete. During<br />

this time, they each work with a specific shift<br />

and have an assigned adviser who serves as<br />

contact person and to whom their final<br />

training is entrusted. This specialist adviser<br />

acts as the training department’s extended<br />

arm in manufacturing and provides for the<br />

necessary employee-trainee exchange. He<br />

or she reports on the trainee’s progress and<br />

ensures the trainee’s smooth transition into<br />

his or her assigned operational area.<br />

The first graduating class of our dual study<br />

program graduated from our Hanover location<br />

in 2009. Its collective grade point average<br />

of 1.6 is an especially telling indicator of<br />

the engagement and enthusiasm among<br />

these <strong>MTU</strong> recruits, who managed to complete<br />

a course of study in Mechanical Engineering<br />

at the Hanover University of Applied<br />

Sciences alongside their aircraft mechanic<br />

training. Such an intensive training program<br />

is not for everyone; after all, it makes for a<br />

packed six-day working week. Anyone who<br />

hopes to make it through must be resilient<br />

and tenacious. The program is rounded off<br />

with a stay in the USA. The recent graduates,<br />

who now carry both a craft certificate and a<br />

bachelor’s degree, inject young talent into<br />

the <strong>MTU</strong> system.<br />

36 37<br />

1985<br />

1986<br />

Secondary School Support<br />

As part of our support of and cooperation<br />

with secondary schools, <strong>MTU</strong> is in contact<br />

with 20 area Hauptschulen and offers internships<br />

for not only students, but also teachers.<br />

Our cooperation with Gymnasien in Dachau<br />

includes activities for students taking advanced<br />

courses in Chemistry, English and<br />

Civics, as well as vacation-period employment<br />

for students and advanced training for<br />

Gymnasium teachers.<br />

1987<br />

Reorganization of Vocational Training<br />

In some cases more than 50 years old,<br />

training regulations for apprenticeships in<br />

the metal and electronic industries are renegotiated<br />

and reorganized by the employers’<br />

associations and workers’ unions.


1990<br />

Orientation Program Expansion<br />

Existing trainee orientation activities are<br />

intensified and developed into a unified<br />

orientation week concept. Through orientation<br />

week, <strong>MTU</strong> enables new trainees to<br />

make a good start in their training and begin<br />

to develop a sense of identification with the<br />

company. Today, orientation week takes new<br />

trainees into the Alps, where they collectively<br />

provide support to the forestry office.<br />

<strong>MTU</strong>’s Recognized Training Quality<br />

It is not only the <strong>MTU</strong> recruit who struggles<br />

to be always getting better and learning<br />

something new; our instructors, too, work<br />

steadily at improving the day-to-day course<br />

of our training. After all, training represents<br />

an investment for the company and should<br />

pay off for everyone involved. Workshops<br />

held regularly by our training departments<br />

and programs to exchange trainers between<br />

our various locations reveal what aspects of<br />

our training must be improved. We survey<br />

customers, trainees, instructors and the<br />

works council to make sure every opinion is<br />

taken into consideration. Exchanging experience<br />

with other companies in our industry<br />

or region routinely produces insights as to<br />

where further improvements may be possible.<br />

In this way, <strong>MTU</strong> ensures the preeminence<br />

of its training program in terms of<br />

quality standards, methods, implementation<br />

and evaluation. In 2009, after our trainees<br />

again achieved top marks and showed<br />

themselves to be the best in their schools<br />

and the entire state, <strong>MTU</strong> was recognized<br />

for its accomplishments in training by the<br />

Munich CCI.<br />

In 2009, in order to anchor training even<br />

more solidly within the company and ensure<br />

that working and training environments<br />

inform one another, the trainer rotation was<br />

made a permanent component of our <strong>MTU</strong><br />

training concept. This allows young talents<br />

between the ages of 25 and 35 to bring important<br />

details of our training up to date with<br />

their expertise on the latest developments<br />

in manufacturing or machine technology.<br />

What’s more, these trainers have an immediate<br />

connection with trainees simply due to<br />

their age; they speak the trainees’ language<br />

and know their cultural milieu. At the same<br />

time, this assignment gives the young trainers<br />

a chance to familiarize themselves with<br />

aspects of managerial responsibility such as<br />

holding job interviews, managing interns<br />

1998<br />

Training Workshop Relocation<br />

The training workshop moves from the<br />

bunker it has hitherto occupied into a new<br />

building on the grounds of <strong>MTU</strong>’s Munich<br />

headquarters. The occasion is taken to update<br />

and expand the workshop’s machinery.<br />

and trainees, and instructing others on complex<br />

topics. Each trainer manages on average<br />

17 trainees. The young trainers apply and<br />

improve their abilities for two years, at the<br />

same time growing into their future positions.<br />

They get to take a step back and gain<br />

some perspective on their own departments<br />

while gaining experience of a new kind. In<br />

this way, the trainer rotation also functions<br />

as a sort of training program for prospective<br />

team leaders. To make the adjustment easier,<br />

each new trainer is paired with an experienced<br />

trainer for a three-month transition<br />

period.<br />

The rotation concept hinges on smooth cooperation<br />

between young talents and experienced<br />

trainers. Half of the training staff is<br />

made up of seasoned expert trainers at all<br />

times. The experience of these veteran<br />

trainers meshes with the new ideas of the<br />

young trainers to ensure that continuity and<br />

change remain balanced for our trainees.<br />

With the introduction of the rotation principle,<br />

the average age of our training staff<br />

dropped from 47 to 40. In this way, our<br />

training programs keep a finger on the pulse<br />

of production processes, combining expertise<br />

with vitality.<br />

Propulsion for Students<br />

<strong>MTU</strong> offers university students the chance<br />

to gain practical career orientation in any of<br />

a diverse array of areas: development and<br />

construction, manufacturing, quality control,<br />

information technology, purchasing and<br />

logistics, program management, marketing,<br />

human resources or finance and controlling.<br />

We take advantage of any opportunity –<br />

trade fairs, university lectures, factory tours<br />

– to build contacts with university students<br />

and recent graduates. Our careers page on<br />

the Internet offers a glimpse of the fascinating<br />

world of aero engines. Students can<br />

solidify their professional plans with a trial<br />

1999<br />

Careers Club<br />

This support and follow-up program maintains<br />

contact with students who have particularly<br />

impressed us with outstanding<br />

performance.<br />

period in the actual working world as either<br />

interns or work-placement students. From<br />

their first day with us, students receive close<br />

guidance and professional support, whether<br />

it be at the introductory seminar for new<br />

arrivals or the regular meetings of students<br />

and doctoral candidates.<br />

We don’t forget top performers. Through our<br />

student support and follow-up program, the<br />

Careers Club Premium, we maintain longterm<br />

contact with those students who have<br />

particularly impressed us with their outstanding<br />

performance. Not only do we keep<br />

our Careers Club members in mind when<br />

posting job vacancies; as part of our followup<br />

program, we also invite former interns,<br />

work-placement students and licentiatedegree<br />

candidates to expert lectures being<br />

delivered at the company and to industry<br />

events such as the International <strong>Aero</strong>space<br />

Exhibition (ILA) in Berlin. A careers newsletter<br />

specially targeted at this group of potential<br />

employees keeps them informed about<br />

happenings at <strong>MTU</strong>. Our Careers Club members<br />

also exclusively enjoy the option of taking<br />

an internship at one of our worldwide<br />

<strong>MTU</strong> locations.<br />

The <strong>MTU</strong> Study Foundation supports motivated,<br />

highly talented female students in<br />

obtaining their professional and personal<br />

qualifications. It is open to all women who<br />

choose a technical course of study. The<br />

Foundation also hopes to be a platform of<br />

exchange and networking between prospective<br />

women engineers as they begin their<br />

professional careers. One opportunity for<br />

such exchange is provided by our yearly<br />

Foundation meetings; these meetings are<br />

intended to be a boon to female potential<br />

recruits in their efforts to achieve qualifications<br />

and make valuable contacts.<br />

Our connections to university chairs and<br />

departments are an important channel of exchange<br />

with the academic world. Licentiate<br />

Study Foundation<br />

The <strong>MTU</strong> Study Foundation supports<br />

engaged, highly gifted female students of a<br />

technical discipline in their efforts to achieve<br />

professional and personal qualifications.<br />

and doctorate theses provide an outstanding<br />

opportunity for students to combine university<br />

knowledge with real-world applications.<br />

We offer supervision of theses on a<br />

wide range of important special topics in<br />

our industry and thereby get to participate<br />

in the latest university research. After selecting<br />

a topic, degree candidates are<br />

coached by our international experts.<br />

In light of the changing age structure of our<br />

population, securing young talent is of fundamental<br />

importance to a company like<br />

<strong>MTU</strong>. We are therefore working to interest<br />

and enthuse a multitude of young people for<br />

the world of aero engines. Since aero<br />

engines generally have little presence in<br />

their daily lives, young people are often unaware<br />

of the exciting career fields centered<br />

on aero engine technology. It will be an<br />

important objective in coming years to<br />

introduce even more potential recruits to<br />

our fascinating and multifaceted business<br />

and show them the propulsion modern aero<br />

engines can generate for their paths through<br />

life.<br />

38 39<br />

2000<br />

2001<br />

Girls’Day<br />

At Girls’Day, young women learn about training<br />

and study programs in technology,<br />

information technology, industrial trades and<br />

sciences, in which women are underrepresented<br />

– even at <strong>MTU</strong>.<br />

2009<br />

Trainer Rotation<br />

Many young talents at <strong>MTU</strong> spend two years<br />

as trainers, working in conjunction with permanent<br />

training staff. The cultural proximity<br />

between these young trainers and their<br />

trainees makes interaction easier. Veteran<br />

trainers’ many years of experience and<br />

young trainers’ cutting-edge knowledge of<br />

production and machine technology compliment<br />

each other optimally.


Human Resources Development<br />

Determining key positions in a company is a<br />

question of criteria. On the one hand, product<br />

development and management roles<br />

amount to key positions due to their strategic<br />

importance and the influence they<br />

entail. On the other hand, certain roles in a<br />

company can come to represent truly key<br />

positions simply due to a shortage of suitable<br />

candidates, especially if the shortage<br />

extends beyond the company to the labor<br />

market itself. If these positions remain unoccupied,<br />

whole production processes may<br />

be jeopardized and central operations in the<br />

company threatened with a standstill.<br />

In the course of its history, <strong>MTU</strong> has seen<br />

phases in which candidates with certain professional<br />

profiles were scarce, particularly<br />

in the postwar period. The depletion of the<br />

war-time generations became especially apparent<br />

during the 1950s and 60s. Qualified<br />

applicants were wooed and often passed<br />

around by recommendation. Today, the<br />

labor market has changed. The demand for<br />

highly qualified employees with many years<br />

of experience is making the demographic<br />

change into a strategic challenge for companies<br />

like <strong>MTU</strong> already today. In Germany,<br />

workers born in 1964, when the birth rate<br />

reached its peak, will retire in 21 years at the<br />

latest. This period represents less than half<br />

the potential lifetime of an aero engine,<br />

which can be as long as 50 years. In our<br />

company, as in others, employees between<br />

the ages of 46 and 50 outnumber those of<br />

any other age group. If we do not start preparing<br />

for a transfer of detailed, specialized<br />

and practical knowledge, personnel shortages<br />

in the medium term will be rectifiable<br />

neither from within the company nor from<br />

without.<br />

In order to avoid mid- and long-term personnel<br />

shortages in key positions, the development<br />

of young talent at <strong>MTU</strong> has been systematically<br />

enhanced and amplified over the<br />

last few years. During this time, the workings<br />

of all instruments relevant to human<br />

resources have been concertedly integrated,<br />

refined and expanded step by step into a<br />

human resources development system.<br />

40 41


“<br />

The friendly and respectful tenor<br />

that I sensed already in the assessment<br />

center, is a constant feature of<br />

daily communication. One is invested<br />

with great trust; as a result, one<br />

enjoys the freedom necessary to<br />

take on the responsibility inherent in<br />

one’s position. Quality is always the<br />

first consideration. The practice of<br />

giving clear feedback and the inhouse<br />

networking that springs from<br />

the trainee program, have supported<br />

me and facilitated my start in the<br />

company.<br />

”<br />

N. Busch (<strong>MTU</strong> since 2009)<br />

<strong>MTU</strong> Human Resources<br />

Development on >campus<br />

The world of >campus has been synonymous<br />

at <strong>MTU</strong> with the development of our<br />

organization and its personnel for many<br />

years. <strong>MTU</strong>’s changes as an organization are<br />

guided by >campus change. The traditional<br />

human resources development of >campus<br />

development performs many duties of an<br />

integrated system of human resources development;<br />

it plans and implements recruitment<br />

and succession at <strong>MTU</strong>, in addition to<br />

assuring the general expansion of our technical<br />

and managerial knowledge through the<br />

continuous development of individual employees.<br />

Potential discussions allow the technical and<br />

managerial personnel who will lead the company<br />

in coming years to be identified and<br />

evaluated in a timely fashion and beyond the<br />

limits of specific locations or centers. The<br />

development potential of all employees who<br />

show technical or managerial promise is discussed<br />

at these conferences. The results of<br />

an employee’s assessment by his or her<br />

manager are adjusted according to the employee’s<br />

specific center or division and his<br />

or her level. Accounting for variables in this<br />

way allows for a well-balanced total picture<br />

of the employee in question.<br />

At the succession planning meeting, the results<br />

of the potential conferences are used to<br />

formulate level-specific plans for job placement<br />

and employee development in each<br />

center or department. Multiple areas of the<br />

company are represented in the decisionmaking<br />

body, which allows for employees<br />

and executives to be advanced along targeted<br />

paths reaching beyond their current locations<br />

or operational areas.<br />

Questions of staffing are discussed and<br />

decided upon within a management committee.<br />

In coordinating the sustainable further<br />

development of our young talents, this<br />

committee refers to the results of both<br />

potential conferences and succession planning<br />

meetings. Special emphasis is placed<br />

on making job placement decisions beyond<br />

the limits of specific centers or departments,<br />

in order that employees and executives be<br />

given the chance to obtain the broadest possible<br />

qualifications. In particular, the management<br />

committee considers the reintegration<br />

of employees returning from assignments<br />

abroad, as well as all management<br />

positions of the first and second management<br />

levels – third-level management positions<br />

are included in the discussion every<br />

Knowledge Management<br />

other year. What must<br />

be done?<br />

Authorization<br />

Training<br />

In order to avoid critical personnel shortages,<br />

management personnel have been<br />

selectively outfitted since 2009 with an<br />

instrument to supplement succession planning.<br />

With the help of this instrument, managers<br />

can determine which positions are<br />

threatened with a loss of expert knowledge,<br />

particularly specialist knowledge that can<br />

only be acquired at <strong>MTU</strong> or experiential<br />

knowledge that can only be gained through<br />

years of experience. In addition, managers<br />

must decide whether the absence of a certain<br />

employee would jeopardize central work<br />

processes or business operations, or that<br />

employee could be replaced by a colleague<br />

with similar duties. If a manager does discover<br />

a threat of knowledge loss, he or she<br />

has available an array of short- to mid-term<br />

techniques for backing up the knowledge at<br />

risk, including the know-how tandem and<br />

the knowledge map for targeted knowledge<br />

exchange.<br />

JET: Junior Enrollment and<br />

Trainee Program<br />

Topics Related to the Transfer of Knowledge<br />

The JET program at <strong>MTU</strong> helps young employees<br />

accelerate their advancement. The<br />

first round of university graduates joined our<br />

Junior Enrollment and Trainee (JET) program<br />

in 2008. These candidates were chosen after<br />

being evaluated in one of our assessment<br />

centers, which considered not only the candidates’<br />

management capabilities, but also<br />

their technical compatibility with their potential<br />

team. From this point, the candidates<br />

embarked on 18 months of systematic preparation<br />

for the specific positions for which<br />

they had been selected. Each development<br />

program and the stages of its progression<br />

were custom designed to fit the profile of the<br />

individual development candidate and <strong>MTU</strong>’s<br />

needs at that candidate’s future position.<br />

The candidates, whose ages ranged from 24<br />

to 30, were intended for a large variety areas<br />

– from technical areas, to purchasing, to our<br />

maintenance sales division. In order for them<br />

to get to know the company as quickly as<br />

possible, they were soon made responsible<br />

for projects in which they could demonstrate<br />

their reliability and sense for <strong>MTU</strong>’s business<br />

operations. From the beginning, each trainee<br />

received optimal support from an assigned<br />

mentor from the second management level.<br />

42 43<br />

Personal<br />

experience<br />

Team groups<br />

Potential<br />

Agreements<br />

Handbook<br />

Drive<br />

Intranet<br />

Folder<br />

Open<br />

questions<br />

Visions<br />

Ideas<br />

Lapses,<br />

gaffes and<br />

oversights<br />

Employees<br />

Documentation<br />

Knowledge Map<br />

Daily<br />

business<br />

Process<br />

Projects<br />

Contact<br />

persons<br />

Interfaces<br />

Routine<br />

Recurrent<br />

Problem solving<br />

Error analysis<br />

Expertise<br />

Methods<br />

Internal processes<br />

Current<br />

Completed<br />

Planned<br />

Internal<br />

External<br />

Committees<br />

Customers<br />

Department X<br />

Department Y<br />

Area<br />

Committee


Training with >profession<br />

A broad palette of training and consulting<br />

services – providing assistance with everything<br />

from starting a career to obtaining<br />

management qualifications – is made available<br />

in order that our technical and managerial<br />

knowledge can be constantly reinforced.<br />

A development program is assembled from<br />

these services according to the working situation<br />

of the employee and his or her casespecific<br />

needs. Management personnel can<br />

obtain all the fundamental qualifications necessary<br />

for management at <strong>MTU</strong> through a<br />

comprehensive qualification program.<br />

Cross-Qualification<br />

Workload shifts in certain product lines continually<br />

result in capacity overloads or periods<br />

of insufficient capacity utilization in certain<br />

teams. This has just been shown by the<br />

optimization analysis that forms part of the<br />

Continuous Improvement Program. To allow<br />

us to react more flexibly to these workload<br />

shifts, twelve employees were chosen for<br />

cross-qualification in 2009. These employees<br />

will expand their existing technical<br />

knowledge by receiving additional training<br />

as aero engine mechanics in another product<br />

line. They will be capable of working in<br />

this other product line in six months at the<br />

earliest. The concept of cross-qualification<br />

will be applied further in 2010, when more<br />

employees will be introduced to, and eventually<br />

certified to work in, an extra product<br />

line. Since cross-qualification represents a<br />

long-term investment in our employees, the<br />

efficiency of the concept will be observed<br />

and evaluated over the course of coming<br />

years.<br />

Labor Market Reentry through<br />

Additional Qualifications<br />

In 2009, in light of rising unemployment figures,<br />

<strong>MTU</strong> offered a chance for reemployment<br />

to out-of-work auto mechanics and<br />

unemployed workers with formal training in<br />

a machining occupation. On the basis of an<br />

entry exam that tested knowledge of mathematics<br />

and physics, 16 candidates between<br />

25 and 35 years of age were selected.<br />

<strong>MTU</strong> collaborated in their training with an<br />

external training partner and the Federal<br />

Employment Agency. The candidates received<br />

their qualifications within nine<br />

months. Afterward, these future employees<br />

passed through an on-the-job orientation<br />

program. They will be integrated as aircraft<br />

mechanics at <strong>MTU</strong> starting in 2010.<br />

44 45


Compensation<br />

A market- and performance-driven compensation<br />

system remains a central criterion in<br />

judging the attractiveness of an employer.<br />

Developments in the overall socioeconomic<br />

situation change the expectations placed on<br />

systems of compensation. As an employer,<br />

<strong>MTU</strong> stands in competition with many other<br />

international corporations – not only at its<br />

headquarters in Munich, but at its subsidiaries<br />

around the world as well. Our previous<br />

compensation system, which was<br />

geared toward the German labor market, was<br />

adjusted to reflect prevalent international<br />

compensation structures as <strong>MTU</strong> itself became<br />

increasingly international.<br />

As a result, our current compensation system<br />

for both pay-scale and non-pay-scale<br />

employees consists of multiple components,<br />

including basic compensation, performancebased<br />

compensation, stock options, company<br />

retirement benefits and a broad array of<br />

extra-monetary benefits.<br />

Concluding the Shift to ERA<br />

The basic compensation scheme for payscale<br />

employees is fixed in the remuneration<br />

framework agreement ERA. This remuneration<br />

system, which was agreed upon by the<br />

Industrial Union of Metalworkers (IG Metall)<br />

and representatives of the employers of the<br />

metal and electrical industries, was fully in<br />

place at <strong>MTU</strong> by the end of 2008. After<br />

2007, when <strong>MTU</strong> in Munich became one of<br />

the first companies in Bavaria to introduce<br />

the new pay scale structure, which is uniform<br />

for both wage workers and salaried<br />

employees, this step was taken at our locations<br />

in Berlin and Hanover as well. It was<br />

necessary to formulate job descriptions and<br />

develop concepts specific to each location<br />

because of differences between locations in<br />

terms of their operational tasks and pay<br />

scale specifics in their respective federal<br />

states.<br />

Early in the process of preparing for this<br />

change at our Hanover location, a work<br />

group was formed with representatives of<br />

the works council so that positions and<br />

tasks might be discussed jointly and constructive,<br />

mutually-acceptable solutions<br />

found. The consensus found on so-called<br />

“formative” tasks and the qualifications necessary<br />

to discharge them, now forms the<br />

foundation of the remuneration structure. In<br />

order that all employees be informed about<br />

the new remuneration structure and a general<br />

atmosphere of transparency be created<br />

around the topic of ERA, not only was intensive<br />

cooperation with the works council<br />

undertaken, but all managers and master<br />

craftspeople received a briefing as well.<br />

Members of the ERA work group were also<br />

available on the “ERA Marketplace” to<br />

answer all employees’ questions during the<br />

ERA introduction process.<br />

In sum, ERA allows for greater transparency<br />

regarding fields of activity and makes the<br />

coupling of remuneration and performance<br />

clearer. In two years, all three <strong>MTU</strong> locations<br />

in Germany have left the remuneration system<br />

of three decades behind them and<br />

switched to the timely, performance-related<br />

ERA system.<br />

46 47


Refining Performance-Based<br />

Compensation<br />

At <strong>MTU</strong>, a uniform system of employee performance<br />

evaluation has been in place for<br />

employees at all levels, from trainees to top<br />

executives, since 2007. This system focuses<br />

on collective goals within one center and<br />

attempts an overall appraisal of each<br />

employee’s contribution toward their attainment.<br />

Feedback on the introduction and<br />

establishment of this new evaluation system<br />

was collected from managers and the works<br />

council. As a result, while the concept of<br />

uniform performance evaluation met with<br />

approval on the whole, certain details of the<br />

system were refined in 2009. On the one<br />

hand, the role of leadership was expanded:<br />

fewer structural specifications and greater<br />

responsibility with regard to assessment<br />

gave managers more freedom and served to<br />

reinforce our management culture in general.<br />

Managers enjoy a high degree of freedom to<br />

differentiate between performance evaluations.<br />

As a support to managers, the guidelines<br />

for preparing and performing appraisal<br />

interviews were adapted and optimized. On<br />

the other hand, pay-scale profit-sharing was<br />

assimilated to the principle of the non-payscale<br />

bonus system: aside from the basic<br />

profit-sharing amount paid to all pay-scale<br />

employees, a variable amount is now disbursed<br />

as well. Thus, performance-related<br />

compensation for both pay-scale and nonpay-scale<br />

employees is now dependent partly<br />

upon the success of the company and<br />

partly upon individual performance.<br />

Employee Shareholding Program<br />

(MAP)<br />

Since 2008, our employee shareholding program<br />

known as MAP has given all employees<br />

the opportunity to share in our company’s<br />

success on the stock exchange. The<br />

program, which is offered for only one year<br />

at a time, was extended for 2009 and again<br />

for 2010. <strong>MTU</strong> contributes an additional 50<br />

percent to the amount invested by an<br />

employee. In other words, for every two purchased<br />

shares, the employee receives free<br />

of cost an additional, so-called “match<br />

share,” which is paid out after a two-year<br />

lock-up period. The volume of employee<br />

investment reached 4.9 million euros in the<br />

first year, which means that <strong>MTU</strong> has paid<br />

out more than 2.4 million euros to its employees<br />

through this program.<br />

Company Pension Scheme<br />

In light of the stagnation of pension benefits<br />

offered by the public social security system,<br />

company retirement benefits are an increasingly<br />

important component of compensation.<br />

<strong>MTU</strong> pays into a reinsured pension<br />

fund for every new employee. Liquidation is<br />

handled by a renowned pension fund association.<br />

All contributions convert into an<br />

entitlement to benefits from the company<br />

pension scheme. Contributions are hedged<br />

by a life insurance policy provided for the<br />

employee from an external insurance provider.<br />

The scheme includes retirement and<br />

disability benefits, as well as provisions for<br />

surviving dependents. An annual certificate<br />

provides an overview of the entitlements an<br />

employee has obtained. When the time<br />

comes for entitlements to be paid out, a<br />

choice is given between pension benefits, a<br />

lump-sum payment and a graduated payment<br />

plan. In the case of disability, the<br />

employee receives a lump-sum payment. For<br />

long-time employees, the company pension<br />

scheme exists in the form of cash payment<br />

commitments.<br />

In the last two years, <strong>MTU</strong> has improved its<br />

compensation systems and adapted them<br />

to the needs of both the company and its<br />

employees. Today, the compensation element<br />

of human resources management at<br />

<strong>MTU</strong> is competitive by international standards.<br />

We will continue to scrutinize developments<br />

on the labor markets and compare<br />

our own practices with what we observe,<br />

always making sure our compensation system<br />

rewards performance and remains<br />

attractive.<br />

How comfortable employees tend<br />

to feel at <strong>MTU</strong> is clearly shown by<br />

how long they stay with the company.<br />

Relations in the workplace were<br />

exceedingly pleasant, friendly and<br />

collegial. Naturally, <strong>MTU</strong>’s development<br />

over the decades has been a<br />

reflection of the economy: the business<br />

world at <strong>MTU</strong> has steadily<br />

grown more international and complex<br />

with the passing decades.<br />

Increasing levels of competition have<br />

shaped and changed <strong>MTU</strong>.<br />

H. Fürst (<strong>MTU</strong> 1965–95)<br />

48 49<br />

“<br />


Extra-Monetary Benefits<br />

The financial crisis and resulting economic<br />

crisis have had an impact on almost every<br />

industry. They have had their effects on<br />

labor markets as well, and the room for<br />

negotiation between companies and their<br />

employees over compensation has shrunk.<br />

The latest studies show that precisely now,<br />

extra-monetary benefits are becoming an<br />

important competitive factor. Whoever labels<br />

them fringe benefits misunderstands their<br />

true value for employees and companies.<br />

When a spot in a private nursery school kilometers<br />

away costs 800 euros or more, the<br />

subsidized day-care center immediately in<br />

front of the <strong>MTU</strong> factory gates becomes a<br />

cherished asset.<br />

No company can create a sensibly balanced<br />

portfolio of extra-monetary benefits overnight.<br />

Rather, a benefits portfolio must develop<br />

over time, orienting itself by the general<br />

conditions in the company’s society,<br />

region and industry, as well as by many<br />

other factors, and adjusting as conditions<br />

change. The individual components must be<br />

constantly reviewed to make sure they<br />

remain needs-based and valuable to the<br />

company and its employees.<br />

Aside from 20 forms of monetary compensation,<br />

<strong>MTU</strong> offers a total of 30 extra-monetary<br />

benefits. Each extra-monetary benefit<br />

will have a different value for each employee,<br />

depending on personal priorities, as well as<br />

the phase of life and general situation in<br />

which the employee finds him- or herself.<br />

The focal points of our system of extra-monetary<br />

benefits are work schedules, family<br />

and health.<br />

50 51


“<br />

<strong>MTU</strong> operates in a formidable,<br />

highly complex and extremely technical<br />

business field requiring strictly<br />

regulated processes in certain areas.<br />

As a new employee, it takes a while<br />

to get adjusted. It helps a lot that the<br />

company is so lively, other employees<br />

so quick to offer support or an<br />

explanation, and everyone so ready<br />

to lend a sympathetic ear. The systematic<br />

integration program, and the<br />

expansive and detailed knowledge of<br />

veteran <strong>MTU</strong> employees, are a big<br />

help in rapidly gaining a solid foothold.<br />

1934<br />

”<br />

T. Dannerbauer<br />

(with <strong>MTU</strong> since 2009)<br />

Cafeteria<br />

Our Munich factory has a cafeteria from its<br />

inception. During the 1950s, employees<br />

bring their own dishes in order to keep dishwashing<br />

costs low.<br />

Work Schedules<br />

A practice that began in many companies to<br />

promote family-friendliness is now highly<br />

valued by many employees without children:<br />

flexible work schedules. The working world,<br />

once dominated by rigid regulations, is becoming<br />

flexible in more and more areas,<br />

making private and working lives more compatible.<br />

Work schedules at <strong>MTU</strong> allow<br />

employees a maximum of independence in<br />

planning their time. Our core working hours<br />

are 10:00 a.m. to 1:00 p.m., framed by our<br />

flex-time hours from 5:15 a.m. to 8:00 p.m.<br />

Additional freedom is granted by options for<br />

telecommuting or part-time employment.<br />

Family<br />

Combining family and career is made easier<br />

at <strong>MTU</strong> by a whole bundle of benefits.<br />

Employees enjoy the right to a leave of absence<br />

to care for a newborn or an unwell relative,<br />

or for other family reasons, which provides<br />

latitude during phases in life in which<br />

family comes first. A broad service package<br />

is supplied by our external provider of family<br />

assistance, pme. Services it provides our employees<br />

range from debt counseling, to day<br />

care placement, to holiday playschemes, to<br />

counseling on the nursing-care needs of relatives.<br />

Considering the shortage of communal<br />

child day-care services, the day-care<br />

center of the parents’ initiative TurBienchen<br />

e.V. represents an indispensable resource. It<br />

is supported financially by <strong>MTU</strong> and stands<br />

open to the children of our employees – right<br />

at the entrance to our Munich factory<br />

grounds.<br />

1940<br />

Factory Buses<br />

Factory buses traversing the areas around<br />

Dachau and Pfaffenhofen make commuting<br />

easier on employees of the Munich-Allach<br />

BMW factory.<br />

The regular monitoring of our family-support<br />

benefits by the not-for-profit Hertie Foundation<br />

provides continuous input on how to<br />

make sure these benefits keep pace with<br />

the times. Every three years, the services<br />

we offer undergo an audit and new, ambitious<br />

goals are set. <strong>MTU</strong>’s successful certification<br />

through the last audit in 2008 confirmed<br />

the high standards of the services<br />

we offer for combining career and family.<br />

Additions to these services are planned over<br />

the next three years. Current work-schedule<br />

options are to be supplemented by more<br />

part-time positions and the promotion of jobsharing<br />

and career-path options. Additional<br />

measures are to be taken to promote acceptance<br />

and improve implementation of our<br />

present family-support offerings.<br />

1945<br />

Milk Rations<br />

Employees who work with dangerous materials<br />

in the chemical laboratory or at testing<br />

stations receive a daily milk ration to prevent<br />

tuberculosis. This is an especially desirable<br />

benefit in light of the food shortage following<br />

the war.<br />

1950<br />

Dormitories<br />

<strong>MTU</strong> provides its employees with residential<br />

accommodations. At first, employees are<br />

afforded dormitory-style accommodations.<br />

In the 1970s, more than 100 apartments<br />

are made available.<br />

1964<br />

Pension Fund<br />

The Wirtschaftswunder, or economic miracle,<br />

makes possible new employment benefits.<br />

Old-age and disability allowances, widows’<br />

and orphans’ pensions, and an emergency<br />

fund are all established. Over time, these<br />

benefits are gradually expanded and updated.<br />

1965<br />

First-Aid Station<br />

<strong>MTU</strong> establishes its own first-aid station,<br />

where employees can see <strong>MTU</strong>’s company<br />

medic or the M.A.N. company doctor on one<br />

of the doctor’s twice-weekly visits.<br />

52 53<br />

Family Day<br />

The family day celebrations held at all our<br />

locations in Germany on the occasion of our<br />

75th anniversary in 2009 became meeting<br />

points for <strong>MTU</strong> families. In Berlin and<br />

Hanover, numerous attractions and technological<br />

presentations for the whole family<br />

drew crowds – a chance for children to get<br />

to know mom’s or dad’s company and workplace.<br />

At our headquarters in Munich, the<br />

employees themselves presented their work<br />

areas in an accessible and entertaining fashion.<br />

Activities included hunting for Easter<br />

eggs in the X-ray machine, folding T-shirts<br />

using the latest management methods, such<br />

as the Kanban concept or the CIP, and pea<br />

counting in the controlling department.<br />

Music ensembles from brass bands to rock<br />

groups created the appropriate atmosphere.<br />

A time-travel expedition guided visitors<br />

through the history of aviation and the<br />

company history of <strong>MTU</strong>.


1970<br />

Flex-Time<br />

The introduction of flexible work schedules<br />

applies at first to the research and development<br />

department only, but later to other<br />

divisions of the company as well.<br />

Health Management<br />

At <strong>MTU</strong>, commitment to the health of our<br />

employees is a tradition. While the distribution<br />

of daily milk rations to prevent tuberculosis<br />

is long since history, efforts to guard<br />

the health and productive capacity of our<br />

employees have continued. Over the decades,<br />

the company doctor’s dispensary<br />

has been expanded into a full health service<br />

with social counseling.<br />

The health service supplies direct medical<br />

attention and preventative health care. This<br />

encompasses the provision of occupational,<br />

general, emergency, environmental and preventative<br />

medical care, as well as the task<br />

of promoting good health within the company.<br />

Social counseling focuses on supporting<br />

the social, communicational and mental<br />

abilities that our employees require in order<br />

to be active and productive in their professional<br />

and private spheres. Social counseling<br />

services include everything from counseling<br />

for personal problems to life coaching, and<br />

1975<br />

Company Sports<br />

<strong>MTU</strong>’s company athletic association in<br />

Munich offers a diverse array of activities;<br />

employees’ spouses and children may also<br />

participate.<br />

from help learning to master the demands<br />

of the workplace to support for management<br />

personnel dealing with problems among<br />

employees.<br />

Disease patterns change with changes in<br />

society and the working world. It remains a<br />

central task of the health service to sustain<br />

the productive capacities of our employees.<br />

Given the comprehensive, high-quality health<br />

care infrastructure in the area of our Munich<br />

headquarters, it is not our intent to build up<br />

a parallel health care system. Having the<br />

company doctor at hand is often a time-saving<br />

convenience, but making the whole<br />

palette of medical and social health care<br />

services available within our company is<br />

hardly prudent. Instead, our health service<br />

is at present focusing on treatment and prevention<br />

of certain complex, widespread<br />

societal illnesses that are too often tacitly<br />

accepted. It wishes to institute active, targeted<br />

measures to break the vicious circles<br />

by which these illnesses take root.<br />

1980s<br />

Part-Time<br />

The introduction of part-time work schedules<br />

shows support for families by making it<br />

easier for employees to combine work and<br />

family life. As an important means to<br />

achieving work-life balance, part-time<br />

schedules remain indispensable today,<br />

even among the many types of schedule<br />

we now offer.<br />

Health Management<br />

Health Service<br />

Occupational Medicine<br />

Promoting Health within the Company<br />

Emergency Medicine<br />

General Medicine<br />

Environmental Medicine<br />

<strong>MTU</strong> employees suffering from extended illnesses<br />

are offered targeted support from<br />

our health service. Employees who fall ill<br />

and wish to accept the support of our health<br />

service receive assistance in finding and<br />

undertaking the appropriate course of medical<br />

diagnosis and treatment. This assistance<br />

takes the form of counseling conversations,<br />

medical examinations and referrals to the<br />

company’s proven medical and therapeutic<br />

partners.<br />

<strong>MTU</strong>’s health service has available a supplemental<br />

network of medical and therapeutic<br />

partners to help in cases of psychic or mental<br />

illness. This network comprises those<br />

therapists, psychiatrists, psychosocial counseling<br />

centers and university institutes<br />

which have proven themselves through their<br />

past cooperation in cases of complex illness.<br />

The health service is presently realizing a<br />

pilot project to build up a similar network of<br />

health professionals who address disorders<br />

of the spine and the musculoskeletal system.<br />

With this project, <strong>MTU</strong> does not consider<br />

itself to be competing with employees’ general<br />

practitioners, but rather compensating<br />

for some of the budget and time limitations<br />

general practitioners face.<br />

Social Counseling and Addiction<br />

Prevention<br />

The addition of social counseling and addiction<br />

prevention to our factory medical services<br />

is an important step in the development<br />

of our health management system. In conjunction<br />

with physical health, mental stability<br />

is today more than ever the basis for an<br />

employee’s occupational fitness and motivation.<br />

Social Counseling<br />

Working Fitness and Productivity<br />

Working Climate and Cooperation<br />

Management Skills<br />

54 55<br />

1989<br />

1994<br />

Mental Health<br />

Events promoting health-conscious behavior<br />

give <strong>MTU</strong>’s employees frequent suggestions<br />

for looking after their own well-being. In<br />

2008, for example, employees of our<br />

Hanover location were informed during the<br />

course of an addiction prevention week on<br />

the dangers associated with the daily consumption<br />

of alcohol, tobacco, pills or other<br />

drugs. In the following year, a health week<br />

was organized offering nutrition counseling,<br />

cardio screening, chances to donate bone<br />

marrow and many other health-related<br />

activities.<br />

Balancing self-reliance with support is especially<br />

crucial with regard to health care. The<br />

actions of a company like <strong>MTU</strong> can support<br />

an employee’s health-conscious lifestyle, but<br />

never compensate for the lack of it. All aspects<br />

of our approach to health management<br />

at <strong>MTU</strong> are constantly reviewed to ensure<br />

that they enable our employees to maintain<br />

their good health through a timely and suitable<br />

balance of self-reliance and support.<br />

Family Service<br />

Our external family services provider pme<br />

offers <strong>MTU</strong> employees an extensive benefits<br />

package, including counseling on everything<br />

from managing debt to securing nursing<br />

care for a relative.<br />

2000<br />

Family Leave<br />

Since work and family life should be compatible,<br />

an <strong>MTU</strong> employee can choose to<br />

take a period of family leave within ten<br />

years of the birth of his or her first child.


2000<br />

Company Doctor<br />

The <strong>MTU</strong> company doctor’s dispensary is<br />

converted into a modern medical practice<br />

with a reception area, consulting rooms,<br />

medical equipment and even a medical<br />

laboratory.<br />

Preventing and Treating Addiction<br />

Dealing with addiction problems is a challenge<br />

in the workplace as it is in private life.<br />

Risk behaviors with respect to legal and illegal<br />

drugs are influenced by the working and<br />

family environment in which they take place.<br />

The march into addiction is often accompanied<br />

by the illusion of self-control, and it can<br />

take a great deal of time for a person to<br />

admit to having a problem. <strong>MTU</strong> is addressing<br />

the problem of addiction in order prevent<br />

addictions before they start. Considering the<br />

high demands for quality and safety in the<br />

aviation industry, this measure is important<br />

to our customers as well. A company agreement<br />

addressing all the central aspects of<br />

addiction prevention and treatment was concluded<br />

in 2009. The agreement commits all<br />

<strong>MTU</strong> employees and managers to concrete<br />

behavioral rules with regard to policies<br />

designed to provide the earliest possible<br />

preventative support to employees on the<br />

verge of addiction problems, while also<br />

averting any hazard to working or product<br />

safety.<br />

2000<br />

Nursing Leave<br />

Employees may take a nursing vacation of<br />

up to twelve months or a nursing leave of<br />

up to 24 in order to take care of a close<br />

relative at home. This option represents yet<br />

another important measure to help employees<br />

combine work and family life.<br />

A Wide Selection of Sports and<br />

Fitness Activities<br />

The fitness center and company athletic<br />

association at our headquarters in Munich<br />

offer a broad variety of athletic activities. It<br />

is a program for anyone and everyone. The<br />

fitness center located directly on our<br />

Munich factory grounds is open from 6:00<br />

a.m. to midnight and costs 25 € per month.<br />

Under such conditions, there is no excuse<br />

for brushing off responsibility for one’s<br />

health. A team of trainers under the direction<br />

of an experienced sports science professional<br />

offers a broad spectrum of activities<br />

for strength and stamina training, body<br />

sculpting, rehabilitation and weight loss.<br />

Information about the current program is<br />

available on the company intranet and on<br />

the Internet under:<br />

www.gesundheitszentrum-mtu.de<br />

2002<br />

Career & Family Audit<br />

The Career & Family audit performed by the<br />

Hertie Foundation provides regular monitoring<br />

as we continue to improve our benefits.<br />

Daimler & Friends<br />

Beyond the central areas of work schedules,<br />

family and health, we offer diverse services<br />

including a pension fund and consulting on<br />

private insurance choices. In the past, the<br />

chance to lease a car from the Daimler<br />

Corporation on special conditions was an<br />

especially popular benefit. The contract for<br />

special conditions, born out of <strong>MTU</strong>’s former<br />

affiliation with the Daimler Corporation,<br />

expired in 2009, but a new agreement was<br />

concluded in the same year, allowing us to<br />

offer a benefit comparable to the previous<br />

one. <strong>MTU</strong> employees can lease vehicles<br />

from Mercedes and Smart under favorable<br />

conditions for one year at a time.<br />

In coming years, we intend to continuously<br />

reconsider, and scrutinize the timeliness of,<br />

the supplemental benefits <strong>MTU</strong> offers its<br />

employees. Employees’ criticisms and valuations<br />

will continue to indicate reliably<br />

where we need to revise our offering. Each<br />

benefit is an investment and should help<br />

support our company and its employees<br />

both now and in the future.<br />

TurBienchen<br />

The kindergarten in close proximity to our<br />

company is open to children between six<br />

months and six years of age Monday to<br />

Friday from 7:30 a.m.<br />

56 57<br />

2002<br />

2005<br />

Fitness Center<br />

In the fitness center on company grounds,<br />

exercise equipment helps build strength<br />

and stamina and health programs provide<br />

necessary balance.<br />

2009<br />

Health Management<br />

A network of medical and therapeutic partners<br />

supplements our health service for the<br />

diagnosis and treatment of psychic or mental<br />

illnesses and musculoskeletal disorders.


Standards of<br />

Human Resources Work<br />

A company like <strong>MTU</strong> can be seen from distinct<br />

perspectives. Employees, shareholders,<br />

customers, suppliers, neighbors – each<br />

group has its own expectations. Each division<br />

of our company is geared toward a certain<br />

contact group whose demands it must<br />

accommodate. In addition to the complex<br />

internal considerations involved in enabling<br />

our employees to work to the best of their<br />

abilities, the interests of investors and job<br />

applicants are central criteria of our human<br />

resources work.<br />

Human Resources Controlling<br />

The task of orienting our company toward<br />

shareholder value, which in turn translates to<br />

company value, lays out many challenging<br />

targets for us to pursue in the highly complex<br />

and dynamic world of capital markets.<br />

To better address capital-market demands,<br />

<strong>MTU</strong> has assembled a store of expert knowledge<br />

and anchored it within the company. In<br />

the field of human resources, this knowledge<br />

is embodied by human resources controlling.<br />

Human resources controlling designs and<br />

applies special systems and instruments to<br />

support and influence decision-making as<br />

regards economic questions functionally<br />

related to the tasks of planning, coordinating<br />

and monitoring the human resources component<br />

of our business activities. By this<br />

process, internal divisions of the human<br />

resources center are supplied with the information<br />

necessary for providing optimal support<br />

to our functional departments. Human<br />

resources controlling necessitates a degree<br />

of standardization, but at the same time<br />

requires flexibility in order to meet a variety<br />

of demands. It also requires continuous<br />

improvement of its processes, systems and<br />

instruments.<br />

Benchmarks<br />

Benchmarks are one instrument for achieving<br />

continuous improvement. By compiling<br />

and monitoring informative and substantial<br />

human resources statistics, we are able to<br />

establish benchmarks comparing us with<br />

other companies, even those in other industries.<br />

Such comprehensive comparisons are<br />

particularly important for purposes of human<br />

resources management. They provide clues<br />

as to what other companies are emphasizing<br />

in their human resources work and what<br />

unexplored possibilities and instruments<br />

might deserve consideration in our own task<br />

setting. Conducting benchmark surveys<br />

commits great resources to data collection,<br />

but the results provide a valuable viewpoint<br />

beyond the perspectives otherwise available.<br />

At <strong>MTU</strong>, benchmarks have confirmed<br />

the competitive status of the benefits we<br />

offer our personnel. In 2008, <strong>MTU</strong> cooperated<br />

on a benchmark comparison with other<br />

technology companies in the Munich area.<br />

In 2009, we participated in the benchmark<br />

comparison process of the German Association<br />

for Personnel Management.<br />

58 59


<strong>MTU</strong> Image Rankings<br />

The solid statistics produced by controlling<br />

and benchmarks are indispensable. However,<br />

they say little about how employee<br />

benefits are subjectively judged among<br />

potential recruits. A company’s image among<br />

potential recruits is formed by different factors,<br />

and what was a central criterion of<br />

employer attractiveness ten years ago may<br />

be ascribed considerably less importance<br />

today. The extra-monetary benefits included<br />

in a compensation package take on greater<br />

importance in times of economic difficulty,<br />

when little room is left for salary increments.<br />

In many companies, extra-monetary benefits<br />

make up more than a third of total compensation.<br />

Today, special importance is placed<br />

on flexible work schedules, salary continuation,<br />

child day care, health benefits and<br />

opportunities for further training.<br />

<strong>MTU</strong>’s great attractiveness as an employer is<br />

demonstrated by its repeated inclusion in the<br />

yearly ranking “Germany’s TOP Employers.”<br />

This ranking of German employers is performed<br />

by the jobs magazine “karriere,”<br />

which is produced by the renowned business<br />

publisher Handelsblatt in cooperation with<br />

the geva-institut for psychological management<br />

consulting. The ranking is based on a<br />

more than100-page questionnaire that deals<br />

with all aspects of human resources policy<br />

and is continuously revised to reflect the latest<br />

standards of human resources work in<br />

Europe. A company’s questionnaire results<br />

are then verified through extensive individual<br />

interviews with that company’s employees<br />

– from those who have joined the company<br />

only recently to executives. The high<br />

marks awarded to <strong>MTU</strong> in the individual<br />

evaluation categories show that even in<br />

comparison with much larger companies,<br />

<strong>MTU</strong> does not merely offer solid competition,<br />

but sets standards. In the 2010 ranking,<br />

<strong>MTU</strong> was certified as one of “Germany’s<br />

TOP Employers” for the fourth consecutive<br />

time and received the highest possible<br />

marks in the categories of human resources<br />

development and compensation and benefits.<br />

Evaluation Results<br />

Compensation<br />

Market Leadership<br />

Work-Life Balance<br />

Job Security<br />

Development<br />

Climate + Corporate Culture<br />

That this sort of publicity boosts <strong>MTU</strong>’s general<br />

reputation and also finds its way to<br />

potential recruits, was shown in a study<br />

done by trendence in 2009. The survey<br />

respondents were university graduates of a<br />

technical, business or IT program. The<br />

result: <strong>MTU</strong> has a good name among these<br />

high-potential graduates. When trendence<br />

asked respondents to freely name their first<br />

choice for a potential employer, <strong>MTU</strong> was<br />

selected repeatedly. <strong>MTU</strong> enjoys especially<br />

high esteem among graduates who studied<br />

one of the so-called MINT subjects: Mathematics,<br />

Information technology, Natural sciences<br />

and Technology. Given a list of 125<br />

companies and asked for which they would<br />

most like to work, these graduates ranked<br />

<strong>MTU</strong>17.<br />

These outstanding evaluation results from<br />

professionals and potential recruits speak<br />

eloquently of <strong>MTU</strong>’s attractiveness as an<br />

employer. Over the decades, <strong>MTU</strong> has transformed<br />

itself according to the demands of<br />

the day and has time and again met the<br />

challenges it has faced. While <strong>MTU</strong> has<br />

always distinguished itself through its<br />

exceptional technical capacities, human<br />

resources management has now become an<br />

additional, strategically important competitive<br />

factor. From knowledge management<br />

policy to the company mission statement,<br />

and from human resources development to<br />

needs-based human resources planning –<br />

the forward-looking, timely human resources<br />

concepts in use at <strong>MTU</strong> are a good basis for<br />

further development as we take on the tasks<br />

of the future.<br />

Our superior organization and systematization<br />

of processes is a reflection<br />

of the high level at which we are<br />

working here. At the same time,<br />

there is great openness to new ideas<br />

and constructive criticism. <strong>MTU</strong> is a<br />

traditional company in the best<br />

sense of the phrase, with clear-cut<br />

lines of responsibility and friendly,<br />

positive interpersonal relationships<br />

among colleagues.<br />

U. Schröder-Peitz<br />

(with <strong>MTU</strong> since 2009)<br />

60 61<br />

“<br />


Human Resources Statistics<br />

Workforce:<br />

Salaried Employees<br />

+ Wage Workers<br />

= Permanent Workforce<br />

+ Limited-Contract Employees (Salaried Employees and Wage Workers)<br />

= Active Workforce<br />

+ Trainees (Industrial and Commercial Trainees + University of Cooperative Education Students)<br />

+ Work-Placement Students and Vacation-Period Workers<br />

+ Interns / Licentiate-Degree Candidates / Doctoral Students<br />

+ Limited-Contract, Part-Time Employees on Parental Leave<br />

+ Fractionally Employed Staff<br />

= Total Workforce<br />

Active Workforce<br />

+ Workers on Loan (Employment Agencies, Intra-Company Loan, Erding Cooperative Model)<br />

= Personnel Capacity<br />

Not included:<br />

– Inactive work contracts (Bundeswehr, civil service, parental leave, partial retirement, leave of absence)<br />

Head Count – Total Workforce<br />

2008–2009 End-of-Year Figures<br />

Consolidated <strong>MTU</strong> Group<br />

Totals<br />

<strong>MTU</strong> <strong>Aero</strong> <strong>Engines</strong> GmbH<br />

<strong>MTU</strong> Maintenance Hannover GmbH<br />

<strong>MTU</strong> Maintenance Berlin-Brandenburg GmbH<br />

German Locations<br />

<strong>MTU</strong> Maintenance Canada Ltd.<br />

<strong>MTU</strong> <strong>Aero</strong> <strong>Engines</strong> North America Inc.<br />

Vericor Power Systems LLC.<br />

<strong>MTU</strong> <strong>Aero</strong> <strong>Engines</strong> Polska<br />

<strong>MTU</strong> Maintenance Zhuhai Co. Ltd. (50%)<br />

International Total<br />

Consolidated <strong>MTU</strong> Group<br />

Non-Consolidated Affiliate<br />

Totals<br />

<strong>MTU</strong> Maintenance Zhuhai Co. Ltd. (50%)<br />

Airfoil Services Sdn. Bhd.<br />

Ceramic Coating Center S.A.S.<br />

CSC Europe GmbH<br />

CSC South Africa<br />

Non-Consolidated Affiliates<br />

<strong>MTU</strong> Group Total<br />

2008 2009<br />

Total % of Total % of<br />

Whole<br />

Whole<br />

4,547 60.3% 4,579 59.7%<br />

1,633 21.7% 1,708 22.3%<br />

553 7.3% 593 7.7%<br />

6,733 89.3% 6,880 89.8%<br />

173 2.3% 166 2.2%<br />

186 2.5% 63 0.8%<br />

34 0.5% 37 0.5%<br />

167 2.2% 243 3.2%<br />

244 3.2% 276 3.6%<br />

804 10.7% 785 10.2%<br />

7,537 100% 7,665 100%<br />

2008 2009<br />

Total % of Total % of<br />

Whole<br />

Whole<br />

244 34.8% 276 38.8%<br />

377 53.8% 386 54.4%<br />

34 4.9% 34 4.8%<br />

15 2.1% 14 2.0%<br />

31 4.4% – –<br />

701 100% 710 100%<br />

8,237 8,374<br />

Head Count – Active Workforce<br />

2008–2009 End-of-Year Figures<br />

Consolidated <strong>MTU</strong> Group<br />

Totals<br />

<strong>MTU</strong> <strong>Aero</strong> <strong>Engines</strong> GmbH<br />

<strong>MTU</strong> Maintenance Hannover GmbH<br />

<strong>MTU</strong> Maintenance Berlin-Brandenburg GmbH<br />

German Locations<br />

<strong>MTU</strong> Maintenance Canada Ltd.<br />

<strong>MTU</strong> <strong>Aero</strong> <strong>Engines</strong> North America Inc.<br />

Vericor Power Systems LLC.<br />

<strong>MTU</strong> <strong>Aero</strong> <strong>Engines</strong> Polska<br />

<strong>MTU</strong> Maintenance Zhuhai Co. Ltd. (50%)<br />

International Total<br />

Consolidated <strong>MTU</strong> Group<br />

Non-Consolidated Affiliate<br />

Totals<br />

<strong>MTU</strong> Maintenance Zhuhai Co. Ltd. (50%)<br />

Airfoil Services Sdn. Bhd.<br />

Ceramic Coating Center S.A.S.<br />

CSC Europe GmbH<br />

CSC South Africa<br />

Non-Consolidated Affiliates<br />

<strong>MTU</strong> Group Total<br />

Management Structure<br />

German Location Totals<br />

2008–2009 End-of-Year Figures<br />

Executive Board<br />

Senior Management<br />

Management<br />

Extended Management<br />

Master Craftspeople<br />

Total Management Personnel<br />

Total Workforce<br />

Trainees<br />

German Locations<br />

2008–2009 End-of-Year Figures<br />

<strong>MTU</strong> <strong>Aero</strong> <strong>Engines</strong> GmbH<br />

<strong>MTU</strong> Maintenance Hannover GmbH<br />

<strong>MTU</strong> Maintenance Berlin-Brandenburg GmbH<br />

Totals<br />

* Trainee percentage = trainees/(permanent workforce + trainees)<br />

2008 2009<br />

Total % of Total % of<br />

Whole<br />

Whole<br />

4,161 60.4% 4,206 60.2%<br />

1,456 21.1% 1,516 21.7%<br />

479 7.0% 502 7.2%<br />

6,096 88.5% 6,224 89.0%<br />

173 2.5% 166 2.4%<br />

184 2.7% 62 0.9%<br />

34 0.5% 37 0.5%<br />

166 2.4% 243 3.5%<br />

236 3.4% 261 3.7%<br />

793 11.5% 769 11.0%<br />

6,889 100% 6,993 100%<br />

2008 2009<br />

Total % of Total % of<br />

Whole<br />

Whole<br />

236 36.2% 261 40.9%<br />

342 52.5% 331 52.0%<br />

31 4.8% 31 4.9%<br />

15 2.3% 14 2.2%<br />

28 4.3% – –<br />

652 100% 637 100%<br />

7,541 7,629<br />

2008 2009<br />

Total % of Total % of<br />

Whole<br />

Whole<br />

4 0.1% 4 0.1%<br />

22 0.3% 23 0.3%<br />

114 1.7% 115 1.7%<br />

520 7.7% 531 7.7%<br />

50 0.7% 52 0.8%<br />

710 10.5% 725 10.5%<br />

6,733 100% 6,880 100%<br />

62 63<br />

Permanent<br />

Workforce<br />

4,104<br />

1,333<br />

424<br />

5,861<br />

2008 2009<br />

Trainees % of Permanent Trainees<br />

Whole* Workforce<br />

145 3.4% 4,159 155<br />

107 7.4% 1,384 109<br />

49 10.4%<br />

467 59<br />

301 4.9% 6,010 323<br />

% of<br />

Whole*<br />

3.6%<br />

7.3%<br />

11.2%<br />

5.1%


Campus 2009<br />

German Locations<br />

2009 End-of-Year Figures<br />

Total Workforce<br />

Total Training Days<br />

Total Training Days per Employee<br />

Total Training Investment<br />

Training Investment as % of Earnings<br />

Average Age of Workforce<br />

German Location Totals<br />

2008–2009 End-of-Year Figures<br />

Age<br />

18-25<br />

26-30<br />

31-35<br />

36-40<br />

41-45<br />

46-50<br />

51-55<br />

56-60<br />

>60<br />

Total<br />

in Days<br />

in Days<br />

in €<br />

in %<br />

Munich<br />

4,579<br />

14,240<br />

3.1<br />

2,516,608<br />

0.17<br />

2008 2009<br />

Permanent % of Whole Permanent<br />

Workforce<br />

Workforce<br />

308<br />

5.3%<br />

340<br />

496<br />

8.5%<br />

514<br />

673<br />

11.5%<br />

663<br />

743<br />

12.7%<br />

747<br />

1,035<br />

17.7%<br />

961<br />

1,113<br />

19.0%<br />

1,149<br />

855<br />

14.6%<br />

897<br />

556<br />

9.5%<br />

641<br />

82<br />

1.4%<br />

98<br />

5,861 100.0%<br />

6,010<br />

Overall average at German locations: 43.0 years (2008)/43.3 years (2009)<br />

Years with <strong>MTU</strong><br />

German Location Totals<br />

2008–2009 End-of-Year Figures<br />

Years<br />

0-5<br />

6-10<br />

11-15<br />

16-20<br />

21-25<br />

26-30<br />

31-35<br />

>35<br />

Total<br />

2008 2009<br />

Permanent % of Whole Permanent<br />

Workforce<br />

Workforce<br />

703<br />

12.0%<br />

839<br />

1,435<br />

24.5%<br />

1,195<br />

493<br />

8.4%<br />

760<br />

780<br />

13.3%<br />

604<br />

1,024<br />

17.5%<br />

1,120<br />

713<br />

12.2%<br />

657<br />

405<br />

6.9%<br />

452<br />

308<br />

5.3%<br />

383<br />

5,861 100.0%<br />

6,010<br />

Overall average at German locations: 17.4 years (2008)/17.6 years (2009)<br />

Hanover<br />

1,708<br />

6,759<br />

4.0<br />

798,046<br />

0.11<br />

Berlin<br />

593<br />

1,938<br />

3.3<br />

410,843<br />

0.21<br />

% of Whole<br />

5.7%<br />

8.6%<br />

11.0%<br />

12.4%<br />

16.0%<br />

19.1%<br />

14.9%<br />

10.7%<br />

1.6%<br />

100.0%<br />

% of Whole<br />

14.0%<br />

19.9%<br />

12.6%<br />

10.0%<br />

18.6%<br />

10.9%<br />

7.5%<br />

6.4%<br />

100.0%<br />

Health Rate of Active Workforce<br />

German Locations<br />

2008–2009 Yearly Averages<br />

64 65<br />

Munich<br />

Hanover<br />

Berlin<br />

Total<br />

Salaried Employees<br />

Wage Workers<br />

Total<br />

Salaried Employees<br />

Wage Workers<br />

Total<br />

Salaried Employees<br />

Wage Workers<br />

Total<br />

Salaried Employees<br />

Wage Workers<br />

Total<br />

Accidents<br />

German Locations<br />

2008–2009 End-of-Year Figures<br />

Munich<br />

Hanover<br />

Berlin<br />

Total<br />

Accidents per 1000 Salaried Employees<br />

Accidents per 1000 Wage Workers<br />

Accidents per 1000 Salaried Employees<br />

Accidents per 1000 Wage Workers<br />

Accidents per 1000 Salaried Employees<br />

Accidents per 1000 Wage Workers<br />

Accidents per 1000 Salaried Employees<br />

Accidents per 1000 Wage Workers<br />

Outpatient Contacts<br />

Munich<br />

2008–2009 End-of-Year Figures<br />

2008 2009<br />

97.3%<br />

93.3%<br />

95.6%<br />

96.0%<br />

93.2%<br />

94.1%<br />

97.0%<br />

95.3%<br />

96.0%<br />

97.1%<br />

93.4%<br />

95.2%<br />

4<br />

9<br />

1<br />

1<br />

0<br />

0<br />

5<br />

10<br />

97.0%<br />

93.5%<br />

95.5%<br />

96.7%<br />

93.4%<br />

94.5%<br />

97.0%<br />

94.6%<br />

95.5%<br />

97.0%<br />

93.6%<br />

95.3%<br />

2008 2009<br />

2008 2009<br />

Total 20,241 19,277<br />

(Occupational and general medical examinations, medical check-ups, health-promotion measures and<br />

social counseling)<br />

4<br />

9<br />

0<br />

0<br />

0<br />

0<br />

4<br />

9

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