UOP HCS 320 Week 5 Individual Communication and Crisis Paper

HCS 320 Week 5 Individual Communication and Crisis
Paper
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Read the following scenario:
· In 1979, the Three Mile Island nuclear reactor
malfunctioned, releasing radiation into the
environment. There were no immediate deaths or
injuries resulting from the incident; however, the
accident drew much media attention and created
concerns in the local area and beyond. The major
forms of communication used to report these events
were the three major television networks and local
radio stations.

In 2005, Hurricane Katrina devastated the New
Orleans area and immersed a significant part of the
city in water. Local citizens and their families were
affected. In contrast to the Three Mile Island incident,
newer communication technologies, such as the
Internet, were used to disseminate information.
Today, you are the director of a regional Emergency
Management Office. You begin receiving official
reports that the public water supplies of several
towns in the area have become contaminated with a
life-threatening biological agent. Contingency plans
must be addressed within the organization and with
the public without creating a panic.
Write a 1,400- to 1,750-word paper on essential
communication in a community crisis situation
described in the scenario.
Include the following in your paper:

· The individuals or groups that will be
communicating inside and outside the organization
during this crisis situation
· Potential advantages and challenges associated
with communicating within the organization and with
the public and private sectors during this crisis
situation
· Differences in communication processes used in
crisis situations, including what you learned from the
situations in the scenario and how you might
incorporate that knowledge to improve health care
communication strategies
· Appropriate technology, such as social media,
affecting communication during the crisis situation
and how these technologies may be used to enhance
communication

· How technology might be used differently now
than it was during the crisis situations described in
the scenario
· Media opportunities during this management
crisis
Cite a minimum of three sources, one from the
University Library and another from the course
textbooks or Electronic Reserve Readings, to support
your position.
Format your paper consistent with APA guidelines.