Strategic Management: Concepts and Cases - Joseph Budu's Blog

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Strategic Management: Concepts and Cases - Joseph Budu's

  • Page 2: This page intentionally left blank
  • Page 6: Editorial Director: Sally Yagan
  • Page 10: To Joy, Forest, Byron, and Meredith
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  • Page 22: x CONTENTS
  • Page 26: xii CONTENTS
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  • Page 38: xviii PREFACE
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  • Page 50: xxiv ACKNOWLEDGMENTS
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    xxviii CASE COMPANY INFORMATION MAT

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    xxx CASE COMPANY INFORMATION MATRIX

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    PART 1

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    4 PART 1 • OVERVIEW OF STRATEGIC

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    6 PART 1 • OVERVIEW OF STRATEGIC

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    8 PART 1 • OVERVIEW OF STRATEGIC

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    10 PART 1 • OVERVIEW OF STRATEGIC

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    12 PART 1 • OVERVIEW OF STRATEGIC

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    14 PART 1 • OVERVIEW OF STRATEGIC

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    16 PART 1 • OVERVIEW OF STRATEGIC

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    18 PART 1 • OVERVIEW OF STRATEGIC

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    20 PART 1 • OVERVIEW OF STRATEGIC

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    22 PART 1 • OVERVIEW OF STRATEGIC

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    24 PART 1 • OVERVIEW OF STRATEGIC

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    26 PART 1 • OVERVIEW OF STRATEGIC

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    28 PART 1 • OVERVIEW OF STRATEGIC

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    30 PART 1 • OVERVIEW OF STRATEGIC

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    32 PART 1 • OVERVIEW OF STRATEGIC

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    34 PART 1 • OVERVIEW OF STRATEGIC

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    36 PART 1 • OVERVIEW OF STRATEGIC

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    38 PART 1 • OVERVIEW OF STRATEGIC

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    PART 2

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    42 PART 2 • STRATEGY FORMULATION

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    44 PART 2 • STRATEGY FORMULATION

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    46 PART 2 • STRATEGY FORMULATION

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    48 PART 2 • STRATEGY FORMULATION

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    50 PART 2 • STRATEGY FORMULATION

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    52 PART 2 • STRATEGY FORMULATION

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    54 PART 2 • STRATEGY FORMULATION

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    56 PART 2 • STRATEGY FORMULATION

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    CHAPTER 3

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    60 PART 2 • STRATEGY FORMULATION

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    62 PART 2 • STRATEGY FORMULATION

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    64 PART 2 • STRATEGY FORMULATION

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    66 PART 2 • STRATEGY FORMULATION

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    68 PART 2 • STRATEGY FORMULATION

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    70 PART 2 • STRATEGY FORMULATION

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    72 PART 2 • STRATEGY FORMULATION

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    74 PART 2 • STRATEGY FORMULATION

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    76 PART 2 • STRATEGY FORMULATION

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    78 PART 2 • STRATEGY FORMULATION

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    80 PART 2 • STRATEGY FORMULATION

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    82 PART 2 • STRATEGY FORMULATION

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    84 PART 2 • STRATEGY FORMULATION

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    86 PART 2 • STRATEGY FORMULATION

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    88 PART 2 • STRATEGY FORMULATION

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    CHAPTER 4

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    92 PART 2 • STRATEGY FORMULATION

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    94 PART 2 • STRATEGY FORMULATION

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    96 PART 2 • STRATEGY FORMULATION

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    98 PART 2 • STRATEGY FORMULATION

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    100 PART 2 • STRATEGY FORMULATION

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    102 PART 2 • STRATEGY FORMULATION

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    104 PART 2 • STRATEGY FORMULATION

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    106 PART 2 • STRATEGY FORMULATION

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    108 PART 2 • STRATEGY FORMULATION

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    110 PART 2 • STRATEGY FORMULATION

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    112 PART 2 • STRATEGY FORMULATION

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    114 PART 2 • STRATEGY FORMULATION

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    116 PART 2 • STRATEGY FORMULATION

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    118 PART 2 • STRATEGY FORMULATION

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    120 PART 2 • STRATEGY FORMULATION

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    122 PART 2 • STRATEGY FORMULATION

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    124 PART 2 • STRATEGY FORMULATION

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    126 PART 2 • STRATEGY FORMULATION

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    128 PART 2 • STRATEGY FORMULATION

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    CHAPTER 5

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    132 PART 2 • STRATEGY FORMULATION

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    134 PART 2 • STRATEGY FORMULATION

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    136 PART 2 • STRATEGY FORMULATION

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    138 PART 2 • STRATEGY FORMULATION

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    140 PART 2 • STRATEGY FORMULATION

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    166 PART 2 • STRATEGY FORMULATION

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    168 PART 2 • STRATEGY FORMULATION

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    170 PART 2 • STRATEGY FORMULATION

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    CHAPTER 6

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    174 PART 2 • STRATEGY FORMULATION

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    176 PART 2 • STRATEGY FORMULATION

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    178 PART 2 • STRATEGY FORMULATION

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    180 PART 2 • STRATEGY FORMULATION

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    192 PART 2 • STRATEGY FORMULATION

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    194 PART 2 • STRATEGY FORMULATION

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    202 PART 2 • STRATEGY FORMULATION

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    204 PART 2 • STRATEGY FORMULATION

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    206 PART 2 • STRATEGY FORMULATION

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    208 PART 2 • STRATEGY FORMULATION

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    PART 3

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    212 PART 3 • STRATEGY IMPLEMENTAT

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    214 PART 3 • STRATEGY IMPLEMENTAT

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    216 PART 3 • STRATEGY IMPLEMENTAT

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    218 PART 3 • STRATEGY IMPLEMENTAT

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    236 PART 3 • STRATEGY IMPLEMENTAT

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    238 PART 3 • STRATEGY IMPLEMENTAT

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    240 PART 3 • STRATEGY IMPLEMENTAT

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    242 PART 3 • STRATEGY IMPLEMENTAT

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    244 PART 3 • STRATEGY IMPLEMENTAT

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    246 PART 3 • STRATEGY IMPLEMENTAT

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    248 PART 3 • STRATEGY IMPLEMENTAT

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    CHAPTER 8

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    252 PART 3 • STRATEGY IMPLEMENTAT

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    254 PART 3 • STRATEGY IMPLEMENTAT

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    256 PART 3 • STRATEGY IMPLEMENTAT

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    270 PART 3 • STRATEGY IMPLEMENTAT

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    274 PART 3 • STRATEGY IMPLEMENTAT

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    278 PART 3 • STRATEGY IMPLEMENTAT

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    280 PART 3 • STRATEGY IMPLEMENTAT

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    282 PART 3 • STRATEGY IMPLEMENTAT

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    PART 4

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    286 PART 4 • STRATEGY EVALUATION

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    288 PART 4 • STRATEGY EVALUATION

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    290 PART 4 • STRATEGY EVALUATION

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    292 PART 4 • STRATEGY EVALUATION

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    294 PART 4 • STRATEGY EVALUATION

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    296 PART 4 • STRATEGY EVALUATION

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    298 PART 4 • STRATEGY EVALUATION

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    300 PART 4 • STRATEGY EVALUATION

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    302 PART 4 • STRATEGY EVALUATION

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    304 PART 4 • STRATEGY EVALUATION

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    306 PART 4 • STRATEGY EVALUATION

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    PART 5

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    310 PART 5 • KEY STRATEGIC-MANAGE

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    312 PART 5 • KEY STRATEGIC-MANAGE

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    314 PART 5 • KEY STRATEGIC-MANAGE

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    316 PART 5 • KEY STRATEGIC-MANAGE

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    318 PART 5 • KEY STRATEGIC-MANAGE

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    320 PART 5 • KEY STRATEGIC-MANAGE

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    322 PART 5 • KEY STRATEGIC-MANAGE

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    324 PART 5 • KEY STRATEGIC-MANAGE

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    326 PART 5 • KEY STRATEGIC-MANAGE

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    CHAPTER 11

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    330 PART 5 • KEY STRATEGIC-MANAGE

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    332 PART 5 • KEY STRATEGIC-MANAGE

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    334 PART 5 • KEY STRATEGIC-MANAGE

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    336 PART 5 • KEY STRATEGIC-MANAGE

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    338 PART 5 • KEY STRATEGIC-MANAGE

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    340 PART 5 • KEY STRATEGIC-MANAGE

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    342 PART 5 • KEY STRATEGIC-MANAGE

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    344 PART 5 • KEY STRATEGIC-MANAGE

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    PART 6

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    348 PART 6 • STRATEGIC-MANAGEMENT

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    350 PART 6 • STRATEGIC-MANAGEMENT

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    352 PART 6 • STRATEGIC-MANAGEMENT

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    354 PART 6 • STRATEGIC-MANAGEMENT

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    356 PART 6 • STRATEGIC-MANAGEMENT

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    358 PART 6 • STRATEGIC-MANAGEMENT

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    360 INDEX

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    362 INDEX

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    364 INDEX

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    366 INDEX

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    2 MERNOUSH BANTON

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    4 MERNOUSH BANTON

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    6 MERNOUSH BANTON

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    8 MERNOUSH BANTON

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    10 MERNOUSH BANTON

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    12 MERNOUSH BANTON

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    2 Merryland Amusement

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    16 GREGORY STONE

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    18 GREGORY STONE

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    20 GREGORY STONE

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    22 GREGORY STONE

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    24 GREGORY STONE

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    3 JetBlue Airways

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    28 MERNOUSH BANTON

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    30 MERNOUSH BANTON

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    32 MERNOUSH BANTON

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    34 MERNOUSH BANTON

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    36 MERNOUSH BANTON

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    38 CHARLES M. BYLES

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    40 CHARLES M. BYLES

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    42 CHARLES M. BYLES

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    44 CHARLES M. BYLES

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    46 CHARLES M. BYLES

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    48 CHARLES M. BYLES

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    5 Family Dollar Stores, Inc. — 20

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    52 JOSEPH W. LEONARD

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    54 JOSEPH W. LEONARD

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    56 JOSEPH W. LEONARD

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    58 JOSEPH W. LEONARD

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    60 AMIT J. SHAH AND MICHAEL L. MONA

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    62 AMIT J. SHAH AND MICHAEL L. MONA

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    64 AMIT J. SHAH AND MICHAEL L. MONA

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    66 AMIT J. SHAH AND MICHAEL L. MONA

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    68 AMIT J. SHAH AND MICHAEL L. MONA

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    70 AMIT J. SHAH AND MICHAEL L. MONA

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    72 AMIT J. SHAH AND MICHAEL L. MONA

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    74 JAMES L. HARBIN AND PATRICIA HUM

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    76 JAMES L. HARBIN AND PATRICIA HUM

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    78 JAMES L. HARBIN AND PATRICIA HUM

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    80 JAMES L. HARBIN AND PATRICIA HUM

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    82 JAMES L. HARBIN AND PATRICIA HUM

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    84 ROCHELLE R. BRUNSON AND MARLENE

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    86 ROCHELLE R. BRUNSON AND MARLENE

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    88 ROCHELLE R. BRUNSON AND MARLENE

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    90 ROCHELLE R. BRUNSON AND MARLENE

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    92 HAMID KAZEROONY

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    94 HAMID KAZEROONY

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    96 HAMID KAZEROONY

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    98 HAMID KAZEROONY

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    100 LORI RADULOVICH

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    102 LORI RADULOVICH

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    104 LORI RADULOVICH

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    106 LORI RADULOVICH

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    108 LORI RADULOVICH

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    110 LORI RADULOVICH

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    112 DONALD L. CROOKS, ROBERT S. GOO

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    114 DONALD L. CROOKS, ROBERT S. GOO

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    116 DONALD L. CROOKS, ROBERT S. GOO

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    118 DONALD L. CROOKS, ROBERT S. GOO

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    12 Krispy Kreme Doughnuts

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    122 JOHN BURBRIDGE AND COLEMAN RICH

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    124 JOHN BURBRIDGE AND COLEMAN RICH

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    126 JOHN BURBRIDGE AND COLEMAN RICH

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    128 JOHN BURBRIDGE AND COLEMAN RICH

  • Page 1066:

    130 SHARYNN TOMLIN

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    132 SHARYNN TOMLIN

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    134 SHARYNN TOMLIN

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    136 SHARYNN TOMLIN

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    14 The United States Postal

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    140 FRED AND FOREST DAVID

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    142 FRED AND FOREST DAVID

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    144 FRED AND FOREST DAVID

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    146 FRED AND FOREST DAVID

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    148 FRED AND FOREST DAVID

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    15 National Railroad Passenger

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    152 KRISTOPHER J. BLANCHARD

  • Page 1114:

    154 KRISTOPHER J. BLANCHARD

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    156 KRISTOPHER J. BLANCHARD

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    16 Goodwill of San Francisco,

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    160 MARY E. VRADELIS

  • Page 1130:

    162 MARY E. VRADELIS

  • Page 1134:

    164 MARY E. VRADELIS

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    17 Harley-Davidson, Inc. — 2009

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    168 CAROL POPE AND JOANNE MACK

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    170 CAROL POPE AND JOANNE MACK

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    172 CAROL POPE AND JOANNE MACK

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    174 CAROL POPE AND JOANNE MACK

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    18 Ford Motor Company — 2009

  • Page 1162:

    178 ALEN BADAL

  • Page 1166:

    180 ALEN BADAL

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    182 ALEN BADAL

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    19 Kraft Foods Inc. — 2009

  • Page 1178:

    186 KRISTOPHER J. BLANCHARD

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    188 KRISTOPHER J. BLANCHARD

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    190 KRISTOPHER J. BLANCHARD

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    20 Hershey Company — 2009

  • Page 1194:

    194 ANNE WALSH AND ELLEN MANSFIELD

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    196 ANNE WALSH AND ELLEN MANSFIELD

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    198 ANNE WALSH AND ELLEN MANSFIELD

  • Page 1206:

    200 ANNE WALSH AND ELLEN MANSFIELD

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    202 TOMLIN, MILHAUSER, GIERKE, LEFE

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    204 TOMLIN, MILHAUSER, GIERKE, LEFE

  • Page 1218:

    206 TOMLIN, MILHAUSER, GIERKE, LEFE

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    208 TOMLIN, MILHAUSER, GIERKE, LEFE

  • Page 1226:

    210 TOMLIN, MILHAUSER, GIERKE, LEFE

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    22 Avon Products Inc. — 2009

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    214 ROCHELLE R. BRUNSON AND MARLENE

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    216 ROCHELLE R. BRUNSON AND MARLENE

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    218 ROCHELLE R. BRUNSON AND MARLENE

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    23 Molson Coors — 2009

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    222 AMIT J. SHAH

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    224 AMIT J. SHAH

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    226 AMIT J. SHAH

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    228 AMIT J. SHAH

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    230 AMIT J. SHAH

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    24 PepsiCo — 2009

  • Page 1274:

    234 JOHN AND SHERRY ROSS

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    236 JOHN AND SHERRY ROSS

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    238 JOHN AND SHERRY ROSS

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    240 JOHN AND SHERRY ROSS

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    242 JOHN AND SHERRY ROSS

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    244 VIJAYA NARAPAREDDY

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    246 VIJAYA NARAPAREDDY

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    248 VIJAYA NARAPAREDDY

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    250 VIJAYA NARAPAREDDY

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    26 Merck & Company Inc. — 2009

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    254 MERNOUSH BANTON

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    256 MERNOUSH BANTON

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    258 MERNOUSH BANTON

  • Page 1326:

    260 MERNOUSH BANTON

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    262 RANDY HARRIS

  • Page 1334:

    264 RANDY HARRIS

  • Page 1338:

    266 RANDY HARRIS

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    268 RANDY HARRIS

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    270 RANDY HARRIS

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    28 Callaway Golf Company — 2009

  • Page 1354:

    274 AMIT J. SHAH

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    276 AMIT J. SHAH

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    278 AMIT J. SHAH

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    280 AMIT J. SHAH

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    29 Chevron Corporation — 2009

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    284 LINDA HERKENHOFF

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    286 LINDA HERKENHOFF

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    288 LINDA HERKENHOFF

  • Page 1386:

    290 LINDA HERKENHOFF

  • Page 4: Strategic Management
  • Page 8: THIRTEENTH EDITION
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  • Page 16: Brief Contents
  • Page 20: Contents
  • Page 24: A Comprehensive Strategy-Formulatio
  • Page 28: STEPS IN PRESENTING AN ORAL CASE AN
  • Page 32: HEALTH CARE
  • Page 36: Preface
  • Page 40: • A simple, integrative strategic
  • Page 44: evaluate strategies in all kinds of
  • Page 48: Acknowledgments
  • Page 52:

    Finally, I want to welcome and invi

  • Page 56:

    About the Author

  • Page 60:

    Case Information Matrix

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    Case Description Matrix

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    Strategic Management

  • Page 72:

    Source: Shutterstock/Photographer J

  • Page 76:

    McDonald’s in 2009 spent $2.1 bil

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    Strategy implementation often is ca

  • Page 84:

    E-commerce and globalization are ex

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    BBDO, Cadbury Schweppes, General Mo

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    Internal factors can be determined

  • Page 96:

    FIGURE 1-1

  • Page 100:

    enefit of a firm engaging in strate

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    • Content with success—Particul

  • Page 108:

    always affect strategy-formulation

  • Page 112:

    excerpts from The Art of War. As yo

  • Page 116:

    Notes 1. Kathy Kiely, “Officials

  • Page 120:

    THE COHESION CASE

  • Page 124:

    Internal Issues

  • Page 128:

    EXHIBIT 5 McDonald’s Consolidated

  • Page 132:

    EXHIBIT 7 McDonald’s Corporation

  • Page 136:

    Wendy’s (WEN)

  • Page 140:

    CHAPTER 1 • THE NATURE OF STRATEG

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    CHAPTER 1 • THE NATURE OF STRATEG

  • Page 148:

    Source: Shutterstock/Photographer D

  • Page 152:

    Wal-Mart Stores is bigger than Euro

  • Page 156:

    FIGURE 2-1

  • Page 160:

    formulation, implementation, and ev

  • Page 164:

    the boat. The ancient Greeks knew t

  • Page 168:

    Good mission statements identify th

  • Page 172:

    Writing and Evaluating Mission Stat

  • Page 176:

    3. Fred David, “How Companies Def

  • Page 180:

    Instructions

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    Source: Shutterstock/Photographer E

  • Page 188:

    The Nature of an External Audit

  • Page 192:

    Once information is gathered, it sh

  • Page 196:

    as much when the value of the dolla

  • Page 200:

    United States in 2000. Americans ag

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    TABLE 3-6 Some Political, Governmen

  • Page 208:

    Competitive Forces

  • Page 212:

    A recent article in the Wall Street

  • Page 216:

    TABLE 3-10 Intensity of Competition

  • Page 220:

    aw materials, possession of patents

  • Page 224:

    A sense of the future permeates all

  • Page 228:

    total weighted score is 1.0. The av

  • Page 232:

    A major responsibility of strategis

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    11. M. J. Chen, “Competitor Analy

  • Page 240:

    Assurance of Learning Exercise 3C

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    Source: Shutterstock/Photographer E

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    the state of Washington, where it h

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    Performing an internal audit requir

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    The RBV has continued to grow in po

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    An organization’s culture should

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    The organizing function of manageme

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    should examine various methods, suc

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    goods companies. Test marketing can

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    TABLE 4-5 Excellent Web Sites to Ob

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    FIGURE 4-3

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    TABLE 4-6 A Summary of Key Financia

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    FIGURE 4-6

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    TABLE 4-8 Implications of Various S

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    TABLE 4-9 R&D Spending at Ten Sampl

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    esults are printed. Individuals can

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    FIGURE 4-7

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    CHAPTER 4 • THE INTERNAL ASSESSME

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    6. If you and a partner were going

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    Noble, Charles H., and Rajiv K. Sin

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    Instructions

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    Source: Shutterstock/Photosito

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    includes such models such as Passat

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    ottom-line performance are especial

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    TABLE 5-4 Alternative Strategies De

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    Integration Strategies

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    • When the advantages of stable p

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    These five guidelines indicate when

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    investment. Pursuing unrelated dive

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    The largest U.S. chemical company b

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    TABLE 5-6 Recent Divestitures

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    These three guidelines indicate whe

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    leadership strategy successfully, a

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    a focus strategy may concentrate on

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    to minimize risk. Joint ventures an

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    Cross-border merger and acquisition

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    First Mover Advantages

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    Medical Organizations

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    De-integration (p. 140)

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    37. Robert Davis, “Net Empowering

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    Instructions

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    Source: Shutterstock

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    On June 9, 2009, Apple did however

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    FIGURE 6-2

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    Rival firms that copy ideas, innova

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    environment may not be revealed in

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    FIGURE 6-5

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    The Boston Consulting Group (BCG) M

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    Cows were yesterday’s Stars. Cash

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    FIGURE 6-9

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    develop both geographic and product

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    TABLE 6-6 The Quantitative Strategi

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    4 = highly attractive. By attractiv

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    strategy issues that face an enterp

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    example, boards could require CEOs

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    gic decisions, but they should neve

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    38. Rank BusinessWeek’s “princi

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    ASSURANCE OF LEARNING EXERCISES

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    CHAPTER 6 • STRATEGY ANALYSIS AND

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    • How has the role of the board c

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    Source: Shutterstock, Photographer

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    operating policy encourages all emp

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    CHAPTER 7 • IMPLEMENTING STRATEGI

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    CHAPTER 7 • IMPLEMENTING STRATEGI

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    CHAPTER 7 • IMPLEMENTING STRATEGI

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    CHAPTER 7 • IMPLEMENTING STRATEGI

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    CHAPTER 7 • IMPLEMENTING STRATEGI

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    CHAPTER 7 • IMPLEMENTING STRATEGI

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    CHAPTER 7 • IMPLEMENTING STRATEGI

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    FIGURE 7-6

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    CHAPTER 7 • IMPLEMENTING STRATEGI

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    CHAPTER 7 • IMPLEMENTING STRATEGI

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    CHAPTER 7 • IMPLEMENTING STRATEGI

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    CHAPTER 7 • IMPLEMENTING STRATEGI

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    CHAPTER 7 • IMPLEMENTING STRATEGI

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    CHAPTER 7 • IMPLEMENTING STRATEGI

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    CHAPTER 7 • IMPLEMENTING STRATEGI

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    CHAPTER 7 • IMPLEMENTING STRATEGI

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    Kaplan, Robert S., and David P. Nor

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    Assurance of Learning Exercise 7C

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    Source: Shutterstock/AJT

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    CHAPTER 8 • IMPLEMENTING STRATEGI

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    CHAPTER 8 • IMPLEMENTING STRATEGI

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    CHAPTER 8 • IMPLEMENTING STRATEGI

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    CHAPTER 8 • IMPLEMENTING STRATEGI

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    FIGURE 8-2

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    FIGURE 8-3

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    CHAPTER 8 • IMPLEMENTING STRATEGI

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    CHAPTER 8 • IMPLEMENTING STRATEGI

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    CHAPTER 8 • IMPLEMENTING STRATEGI

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    CHAPTER 8 • IMPLEMENTING STRATEGI

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    CHAPTER 8 • IMPLEMENTING STRATEGI

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    CHAPTER 8 • IMPLEMENTING STRATEGI

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    CHAPTER 8 • IMPLEMENTING STRATEGI

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    CHAPTER 8 • IMPLEMENTING STRATEGI

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    Current Readings

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    CHAPTER 8 • IMPLEMENTING STRATEGI

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    Source: Shutterstock/Diego Cervo

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    FIGURE 9-1

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    TABLE 9-2 Examples of Organizationa

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    TABLE 9-3 A Strategy-Evaluation Ass

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    CHAPTER 9 • STRATEGY REVIEW, EVAL

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    CHAPTER 9 • STRATEGY REVIEW, EVAL

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    Published Sources of Strategy-Evalu

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    Contingency Planning

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    CHAPTER 9 • STRATEGY REVIEW, EVAL

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    CHAPTER 9 • STRATEGY REVIEW, EVAL

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    12. American Accounting Association

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    This page intentionally left blank

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    Source: Ivan Cholakov Gostock

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    CHAPTER 10 • BUSINESS ETHICS/SOCI

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    CHAPTER 10 • BUSINESS ETHICS/SOCI

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    CHAPTER 10 • BUSINESS ETHICS/SOCI

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    CHAPTER 10 • BUSINESS ETHICS/SOCI

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    CHAPTER 10 • BUSINESS ETHICS/SOCI

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    CHAPTER 10 • BUSINESS ETHICS/SOCI

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    Conclusion

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    CHAPTER 10 • BUSINESS ETHICS/SOCI

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    CHAPTER 10 • BUSINESS ETHICS/SOCI

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    Source: John Sartin/Shutterstock

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    FIGURE 11-1

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    8. A firm’s power and prestige in

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    A Weak Economy

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    dramatically across cultures. For e

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    5. Executives in India are used to

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    Issues for Review and Discussion

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    CHAPTER 11 • GLOBAL/INTERNATIONAL

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    “Notable Quotes”

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    The Need for Specificity

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    The Comprehensive Written Analysis

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    Answering Questions

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    25. Let someone else read and criti

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    Oral Presentation—Step 4

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    INDEX NAME

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    Martin, Karla L., 305

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    SUBJECT

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    Advantages and disadvantages, 332

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    Sustained competitive advantage, 9

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    Strategic Management

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    1 Walt Disney Company — 2009

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    EXHIBIT 2 Consolidated Income State

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    EXHIBIT 4 Revenue and Operating Inc

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    EXHIBIT 7 Disney’s Domestic Broad

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    The company also has been hosting V

  • Page 828:

    television production, and syndicat

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    investment is required in such prod

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    insurance costs were equally challe

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    EXHIBIT 2 Merryland Amusement Park

  • Page 844:

    The Screamer was one of the first c

  • Page 848:

    Altria’s specific funding conditi

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    CASE 2 • MERRYLAND AMUSEMENT PARK

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    EXHIBIT 7 Kansas Employment Summary

  • Page 860:

    Much of JetBlue’s business model

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    CASE 3 • JETBLUE AIRWAYS CORPORAT

  • Page 868:

    EXHIBIT 4 JetBlue Corporation: Cons

  • Page 872:

    EXHIBIT 6 Airline Bookings 2008

  • Page 876:

    EXHIBIT 9 Direct Competitor Compari

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    4 AirTran Airways, Inc. — 2009

  • Page 884:

    EXHIBIT 1 AirTran’s Leadership Te

  • Page 888:

    EXHIBIT 2 Airline Quality Rating Ra

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    EXHIBIT 5 AirTran’s Selected Fina

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    EXHIBIT 7 Income Statement (all num

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    EXHIBIT 10 AirTran’s Top Domestic

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    “AirTran Airways Launches Buy-On-

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    Divisions of the Company

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    EXHIBIT 3 The Three Largest Small-B

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    EXHIBIT 5 Family Dollar, by State a

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    EXHIBIT 6 Family Dollar’s Consoli

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    6 Wal-Mart Stores, Inc. — 2009

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    EXHIBIT 2 Consolidated Balance Shee

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    EXHIBIT 3 End-of-Year Store Count W

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    EXHIBIT 4 Wal-Mart’s Organization

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    Sam’s Clubs

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    everyday. With this technology, Wal

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    Action (EEO/AA) employer, but it ha

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    7 Whole Foods Market, Inc. — 2009

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    product sales accounted for approxi

  • Page 960:

    grocery store sector of retail was,

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    EXHIBIT 1 Whole Foods Market, Inc.,

  • Page 968:

    EXHIBIT 4 Whole Foods Properties (a

  • Page 972:

    8 Macy’s, Inc. — 2009

  • Page 976:

    EXHIBIT 1 Macy’s Divisional Organ

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    Macy’s recently launched a series

  • Page 984:

    (10,860) and 12,000 more than J.C.

  • Page 988:

    9 Yahoo! Inc. — 2009

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    EXHIBIT 1 Consolidated Statements o

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    EXHIBIT 3 Yahoo! Revenues by Groups

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    EXHIBIT 7 Yahoo! versus Google Comp

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    10 eBay Inc. — 2009

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    By 2009, eBay has attained customiz

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    Bill Me Later, acquired by eBay Inc

  • Page 1016:

    to gains sales by referring custome

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    EXHIBIT 3 eBay Consolidated Income

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    EXHIBIT 6 eBay Supplemental Operati

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    11 Wells Fargo Corporation —

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    EXHIBIT 2 Wells Fargo/Wachovia U.S.

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    EXHIBIT 3 Wells Fargo’s Income St

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    EXHIBIT 5 Wells Fargo—Business Se

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    EXHIBIT 7 Wells Fargo versus Rivals

  • Page 1048:

    high-quality southern-style doughnu

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    contain a doughnut-making productio

  • Page 1056:

    Mission and Vision

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    All stores are required to have a s

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    13 Starbucks Corporation — 2009

  • Page 1068:

    Our Coffee

  • Page 1072:

    EXHIBIT 3 Starbucks’ Balance Shee

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    EXHIBIT 4 Segment Financial Data

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    Conclusion

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    EXHIBIT 1 USPS Summary Financial Da

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    EXHIBIT 2 USPS Operating Expenses (

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    CASE 14 • THE UNITED STATES POSTA

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    EXHIBIT 10 USPS Vehicle Inventory (

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    EXHIBIT 13 USPS Operating Statistic

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    EXHIBIT 13 USPS Operating Statistic

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    EXHIBIT 1 Amtrak Route Map

  • Page 1112:

    CASE 15 • NATIONAL RAILROAD PASSE

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    CASE 15 • NATIONAL RAILROAD PASSE

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    CASE 15 • NATIONAL RAILROAD PASSE

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    CASE 16 • GOODWILL OF SAN FRANCIS

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    CASE 16 • GOODWILL OF SAN FRANCIS

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    CASE 16 • GOODWILL OF SAN FRANCIS

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    EXHIBIT 6 Goodwill Revenue Growth

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    wooden shed with the words “Harle

  • Page 1144:

    notes, due in 2014. The money will

  • Page 1148:

    84 percent, 80 percent, and 79 perc

  • Page 1152:

    EXHIBIT 4 Income Statements (2006-2

  • Page 1156:

    net income were down 2.3 percent an

  • Page 1160:

    EXHIBIT 1 Ford Motor Company Corpor

  • Page 1164:

    Motorcraft

  • Page 1168:

    carrying over $1 billion in goodwil

  • Page 1172:

    In late 2009, Ford added shifts at

  • Page 1176:

    the largest food company in the Uni

  • Page 1180:

    way of creating some interactivity

  • Page 1184:

    At year-end 2009, the company had s

  • Page 1188:

    Prior to 2006, ConAgra was a holdin

  • Page 1192:

    process, and Hershey extensively re

  • Page 1196:

    EXHIBIT 2 The Hershey Company Conso

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    acquisitions and joint ventures wit

  • Page 1204:

    Cadbury

  • Page 1208:

    21 Johnson & Johnson — 2009

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    EXHIBIT 2 J&J’s Mission Statement

  • Page 1216:

    EXHIBIT 4 J&J Facilities

  • Page 1220:

    EXHIBIT 5 Large Competitors to J&J

  • Page 1224:

    Even the largest pharmaceutical com

  • Page 1228:

    EXHIBIT 8 J&J Balance Sheets 2006-2

  • Page 1232:

    James Preston, the CEO of Avon, fou

  • Page 1236:

    In their new promotions, the Avon l

  • Page 1240:

    EXHIBIT 5 Avon’s Balance Sheets (

  • Page 1244:

    EXHIBIT 7 Avon’s Executive Team

  • Page 1248:

    ut he also proved he knew how to ma

  • Page 1252:

    Internal Factors

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    EXHIBIT 3 Molson Coors Consolidated

  • Page 1260:

    The market for the target customer

  • Page 1264:

    Another factor has been the current

  • Page 1268:

    cost about $14 a case, or $5 less t

  • Page 1272:

    Bradham followed the example of Coc

  • Page 1276:

    EXHIBIT 2 PepsiCo 2008 Income State

  • Page 1280:

    EXHIBIT 6 World Demand for the Nona

  • Page 1284:

    EXHIBIT 7 World Chip Market

  • Page 1288:

    Coca-Cola will continue to concentr

  • Page 1292:

    25 Pfizer, Inc. — 2009

  • Page 1296:

    EXHIBIT 1 Revenues by Key Products

  • Page 1300:

    Pfizer’s consolidated Balance She

  • Page 1304:

    EXHIBIT 7 Overview of Direct Compet

  • Page 1308:

    number should reach $265 billion in

  • Page 1312:

    EXHIBIT 1 Merck’s Recent Acquisit

  • Page 1316:

    EXHIBIT 3 Merck’s Sales by Produc

  • Page 1320:

    Industry Issues, Facts, and Figures

  • Page 1324:

    prescriptions. Because the price of

  • Page 1328:

    27 Nike, Inc. — 2010 1

  • Page 1332:

    The company has set a strategic goa

  • Page 1336:

    EXHIBIT 5 Nike’s Income Before Ta

  • Page 1340:

    Nike Customers and Price Points

  • Page 1344:

    Competition

  • Page 1348:

    eliminate quotas and tariff barrier

  • Page 1352:

    The company acquired FrogTrader to

  • Page 1356:

    CASE 28 • CALLAWAY GOLF COMPANY

  • Page 1360:

    Pacific PTY Ltd., Callaway Golf (Sh

  • Page 1364:

    3.5 percent for the first quarter o

  • Page 1368:

    public and private golf clubs are e

  • Page 1372:

    Standard Oil and created Standard o

  • Page 1376:

    EXHIBIT 3 Statement of Income

  • Page 1380:

    Marketing

  • Page 1384:

    company in the world in 2007. The 2

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