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A global marketing strategy refers <strong>to</strong>:<br />
•<br />
<strong>the</strong> strategy <strong>of</strong> transnational firms that employ <strong>the</strong> practice <strong>of</strong> st<strong>and</strong>ardizing marketing activities when <strong>the</strong>re are<br />
cultural similarities <strong>and</strong> adapting <strong>the</strong>m when cultures differ.<br />
•<br />
<strong>the</strong> strategy currently used by most U.S. domestic firms that when entering a new international market, <strong>the</strong>se<br />
firms <strong>of</strong>fer only those products that require <strong>the</strong> least amount <strong>of</strong> product adaptation.<br />
•<br />
<strong>the</strong> strategy used by multinational firms that have as many different product variations, br<strong>and</strong> names, <strong>and</strong><br />
advert<strong>is</strong>ing programs as countries in which <strong>the</strong>y do business.<br />
•<br />
<strong>the</strong> global strategy <strong>of</strong> seeking out already establ<strong>is</strong>hed firms in o<strong>the</strong>r nations <strong>and</strong> selling <strong>the</strong>m <strong>the</strong> rights <strong>to</strong><br />
manufacture <strong>and</strong> d<strong>is</strong>tribute <strong>the</strong> firm’s products through a host nation’s local businesses.<br />
Cus<strong>to</strong>mer value refers <strong>to</strong>:<br />
•<br />
a statement that, <strong>be</strong>fore product development <strong>be</strong>gins, identifies (1) a well-defined target market; (2) specific<br />
cus<strong>to</strong>mers’ needs, wants, <strong>and</strong> preferences; <strong>and</strong> (3) what <strong>the</strong> product will <strong>be</strong> <strong>and</strong> do <strong>to</strong> sat<strong>is</strong>fy <strong>consumer</strong>s.<br />
•<br />
<strong>the</strong> cluster <strong>of</strong> <strong>be</strong>nefits that an organization prom<strong>is</strong>es cus<strong>to</strong>mers <strong>to</strong> sat<strong>is</strong>fy <strong>the</strong>ir needs.<br />
•<br />
<strong>the</strong> unique combination <strong>of</strong> <strong>be</strong>nefits received by targeted buyers that includes quality, convenience, on-time<br />
delivery, <strong>and</strong> both <strong>be</strong>fore-sale <strong>and</strong> after-sale service at a specific price.<br />
•<br />
<strong>the</strong> need <strong>of</strong> a cus<strong>to</strong>mer <strong>to</strong> receive <strong>the</strong> highest quality product at <strong>the</strong> lowest possible price.