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INDHOLDSFORTEGNELSE<br />

Førsteårseksamen. Forår 2009. Brita Vejrup Pedersen, Simen Avlund Lorntzsen, Mikkel Odgaard, Michael Elgaard<br />

Indledning ........................................................................................................................................................................... 8<br />

Problemformulering ........................................................................................................................................................... 9<br />

Tidsplan, logbog, samarbejdskontrakt og ansvarsområder ................................................................................................ 9<br />

Metode ............................................................................................................................................................................... 9<br />

Afgrænsning ........................................................................................................................................................................ 9<br />

Rapportstruktur ................................................................................................................................................................ 10<br />

Virksomhedsbeskrivelse ................................................................................................................................................... 11<br />

Markedsanalyse ................................................................................................................................................................ 13<br />

Brancheanalyse for daginstitutioner i Højbjerg ............................................................................................................ 14<br />

Konkurrencesituationen i branchen ......................................................................................................................... 14<br />

Køberens forhandlingsstyrke .................................................................................................................................... 15<br />

Konkurrence fra substituerende produkter .............................................................................................................. 16<br />

Leverandørernes forhandlingsstyrke ........................................................................................................................ 17<br />

Truslen fra nye udbydere .......................................................................................................................................... 18<br />

Anvendelse af brancheanalysen ............................................................................................................................... 18<br />

SWOT-analyse ................................................................................................................................................................... 18<br />

Forklaring af SWOT-analysen ........................................................................................................................................ 18<br />

Undersøgelse .................................................................................................................................................................... 19<br />

Gennemgang af resultater ............................................................................................................................................ 20<br />

Delkonklusion ............................................................................................................................................................... 24<br />

Segmentering af brugere af Den Private Institution Kareten. .......................................................................................... 25<br />

Segmenteringskriterier ................................................................................................................................................. 26<br />

Personas ........................................................................................................................................................................... 29<br />

Primær Persona – Forældreparret Kamilla og Jakob .................................................................................................... 29<br />

Sekundær persona – Forældreparret Sanne og Bjarke ................................................................................................. 31<br />

Tertiær persona – Ægteparret Karina og Kim ............................................................................................................... 32<br />

Brugermål Segmentering .................................................................................................................................................. 33<br />

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