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Bringing together physical and <strong>mental</strong> <strong>health</strong><br />

1 2 3 4<br />

5 6 7<br />

Priority 3: Improving management of medically unexplained symptoms<br />

in primary care<br />

The problem<br />

Medically unexplained symptoms are physical symptoms that lack an identifiable<br />

organic cause. They can include musculoskeletal pain, persistent headache, chronic<br />

tiredness, chest pain, heart palpitations and gastric symptoms. These symptoms are<br />

highly common and have a major impact both on the people experiencing them<br />

and on the <strong>health</strong> system. There is often no clear referral pathway for medically<br />

unexplained symptoms, and as a result patients are repeatedly investigated, which<br />

can cause significant harm and contribute to excess <strong>health</strong> care costs (Department<br />

of Health 2014c; NHS Commissioning Support for London 2011). Patients with medically<br />

unexplained symptoms are particularly common in primary care, yet most GPs<br />

receive no specific training in managing these symptoms and may lack confidence<br />

in exploring the psychological issues potentially involved (Chitnis et al 2014;<br />

Salmon et al 2007). Identifying and managing medically unexplained symptoms<br />

can be highly challenging, not least because failing to identify a condition that has a<br />

straightforward medical cause can also have serious consequences.<br />

Impact on people<br />

Poor management of medically unexplained symptoms can have a profound effect<br />

on quality of life. People with such symptoms often experience high levels of<br />

psychological distress as well as co-morbid <strong>mental</strong> <strong>health</strong> problems, which can further<br />

exacerbate their medical symptoms (Henningsen et al 2003; Kroenke et al 1994).<br />

More than 40 per cent of outpatients with medically unexplained symptoms also have<br />

an anxiety or depressive disorder (Nimnuan et al 2001). Chronic pain can worsen<br />

depressive symptoms and is a risk factor for suicide in people who are depressed.<br />

Impact on the <strong>health</strong> system<br />

Patients with medically unexplained symptoms account for an estimated 15 to<br />

30 per cent of all primary care consultations (Kirmayer et al 2004) and GPs report<br />

that these can be among the most challenging consultations they provide. Medically<br />

unexplained symptoms also account for a significant proportion of outpatient<br />

appointments – in one study, accounting for more than 20 per cent of all outpatient<br />

activity among frequent attenders (Reid et al 2001). In primary care, some of the<br />

The case for change: 10 areas where integration is needed most 26

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