16.11.2012 Aufrufe

Novotel setzt den Hotel - Certified.de

Novotel setzt den Hotel - Certified.de

Novotel setzt den Hotel - Certified.de

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“First selection aid”<br />

Till Runte, Managing director, BTME<br />

certified gmbh & co. Kg<br />

n CIM: You employ 23 auditors for your certification. How do<br />

you choose them?<br />

Till Runte: For auditors we look primarily among professionals in travel and<br />

event management from firms that have a high volume of booking. In this way we<br />

ensure that the hotel management receives direct feedback during the evaluation<br />

from those practically involved in the business. In addition, they learn more about<br />

the needs and specific <strong>de</strong>mands of meeting managers. This exchange of information<br />

is appreciated very much and positively assessed by the hotels.<br />

Why should planners prefer a <strong>Certified</strong> Conference <strong>Hotel</strong>?<br />

The planning time for meetings and conferences is increasingly shorter, according<br />

to current trend surveys. At the same time there are a higher number of tasks to<br />

fulfil, so that time is an increasingly scarce resource which everyone has to budget.<br />

The certificate is similar to a recommendation from a professional who is also<br />

a meetings planner from the daily practice. In this manner the meetings planner<br />

does not need to make a personal visit for the pre-selection. The fact that he or<br />

she naturally has to personally assess the final two or three favourites goes without<br />

saying. The certificate serves as an aid in making the first selection.<br />

What is the feedback from meeting managers who have trusted<br />

your seal of quality?<br />

We receive responses that the criteria are absolutely relevant and appropriate.<br />

Beyond this, the certified hotels are able to immediately provi<strong>de</strong> the essential <strong>de</strong>tails<br />

on their meeting rooms, including floor plans and precise measurements.<br />

www.btme.<strong>de</strong><br />

ITB Berlin Kongress<br />

MICE DAY am 7. März 2012<br />

12:45 – 13:30 Uhr Vortrag:<br />

The Better Place – Wie fin<strong>de</strong> ich das passen<strong>de</strong> Tagungshotel?<br />

Tagungsplaner und Veranstaltungs-Manager haben zu Recht beson<strong>de</strong>re Ansprüche an<br />

ein Tagungshotel. Wie aber aus über 3.000 Angeboten schnell und planungssicher das<br />

<strong>Hotel</strong> herausfin<strong><strong>de</strong>n</strong>, das <strong><strong>de</strong>n</strong> eigenen Anfor<strong>de</strong>rungen optimal entspricht? Der Vortrag<br />

gibt Antworten anhand vieler Praxisbeispiele, Qualitätskriterien und Checklisten.<br />

Referent: Kurt Schüller, Geschäftsführer,<br />

BTME <strong>Certified</strong> GmbH & Co. KG<br />

www.itb-kongress.<strong>de</strong><br />

www.certified.<strong>de</strong><br />

<strong>Certified</strong> Product<br />

Son<strong>de</strong>rdruck aus cim 2/2012 5

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