PDF/READ When Machines Become Customers: Ready or not, AI enabled non-human customers are coming to your business. How you adapt will make or break your future.
COPY LINK: https://pdf.bookcenterapp.com/yumpu/B0BRLYBXTM Billions of Machine Customers are Headed Your Way Ready or not, AI software and IoT connected products will start to become customers. First they will be the smart buyers of products and services for humans, later they buy for themselves. You can't take them to dinner or influence them with slogans, but you can win their business - if you know how. Read more What people are saying about the book René Carayol MBE - Global Executive Leadership Coach, TV Broadcaster and Author “The AI-driven customer landscape will soon be on every business leader’s agenda. 'When Machines Become Customers' is a must-read for those wanting to stay ahead of the curve, offering practical and insightful guide for actionable strategies to put you at the forefront of customer engagement in this new age.” Board Member TSB, Board Advisor, Euroclear and Rio Tinto, Former Global CTIO, Maersk “The age of the machine customer is coming, and with it, a major opportunity for those who can effectively be part of this new customer ecosystem. Don and Mark raise some very interesting aspects of what will be a very different, relatively near-term future.” Ann Stone Lecturer, UBC Sauder School of Business “The topics shared in ‘When Machines Become Customers’ are about some of the most important business conversations to
COPY LINK: https://pdf.bookcenterapp.com/yumpu/B0BRLYBXTM
Billions of Machine Customers are Headed Your Way Ready or not, AI software and IoT connected products will start to become customers. First they will be the smart buyers of products and services for humans, later they buy for themselves. You can't take them to dinner or influence them with slogans, but you can win their business - if you know how. Read more What people are saying about the book René Carayol MBE - Global Executive Leadership Coach, TV Broadcaster and Author “The AI-driven customer landscape will soon be on every business leader’s agenda. 'When Machines Become Customers' is a must-read for those wanting to stay ahead of the curve, offering practical and insightful guide for actionable strategies to put you at the forefront of customer engagement in this new age.” Board Member TSB, Board Advisor, Euroclear and Rio Tinto, Former Global CTIO, Maersk “The age of the machine customer is coming, and with it, a major opportunity for those who can effectively be part of this new customer ecosystem. Don and Mark raise some very interesting aspects of what will be a very different, relatively near-term future.” Ann Stone Lecturer, UBC Sauder School of Business “The topics shared in ‘When Machines Become Customers’ are about some of the most important business conversations to
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When Machines Become Customers:
Ready or not, AI enabled non-human
customers are coming to your business.
How you adapt will make or break your
future.
.
When Machines Become Customers: Ready
or not, AI enabled non-human customers are
coming to your business. How you adapt will
make or break your future.
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When Machines Become Customers: Ready
or not, AI enabled non-human customers are
coming to your business. How you adapt will
make or break your future.
DESCRIPTION
COPY LINK: https://pdf.bookcenterapp.com/yumpu/B0BRLYBXTM Billions of Machine Customers
are Headed Your Way Ready or not, AI software and IoT connected products will start to become
customers. First they will be the smart buyers of products and services for humans, later they buy
for themselves. You can't take them to dinner or influence them with slogans, but you can win their
business - if you know how. Read more What people are saying about the book René Carayol
MBE - Global Executive Leadership Coach, TV Broadcaster and Author “The AI-driven customer
landscape will soon be on every business leader’s agenda. 'When Machines Become Customers'
is a must-read for those wanting to stay ahead of the curve, offering practical and insightful guide
for actionable strategies to put you at the forefront of customer engagement in this new age.”
Board Member TSB, Board Advisor, Euroclear and Rio Tinto, Former Global CTIO, Maersk “The
age of the machine customer is coming, and with it, a major opportunity for those who can
effectively be part of this new customer ecosystem. Don and Mark raise some very interesting
aspects of what will be a very different, relatively near-term future.” Ann Stone Lecturer, UBC
Sauder School of Business “The topics shared in ‘When Machines Become Customers’ are about
some of the most important business conversations to be having today. They should provoke
conversations in C-suites of companies of all sizes and be integrated at the university level.” Read
more Connected kitchen appliances can already reorder consumables This model of coffee maker
from Illy, already offers the option to auto-reorder capsules when supplies get low. It is taking over
the task of remembering to purchase from its human owner. HP Instant Ink buys your cartridges
for you HP has millions of human customers who have decided to delegate the action of buying
ink cartridges to their printing machine. Humans are letting go of control over buying chores like
this. The machine knows better than the human, what it needs next. That smart speaker in every
home can become the housekeeper and a smarter buyer for the family it serves. As intelligent
assistants evolve they will learn more and more about our lives and needs. Their ability to find and
compare products will often exceed the patience and attention of human shoppers. What could
they buy for us? Almost anything. Software will often be the buyer in B2B AI software will become
the expert buyer in many more B2B and industrial situations. Neural network models trained on
many seasons and decades of demand data will make better forecasting and stock timing
judgements. Gartner Books Actionable, objective insights for executives and their teams Read
more
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