SDM-9220/9230 - Comtech EF Data

SDM-9220/9230 Hardware Installation Guide
1.4.4 Checking the Contents of Your Product Package
Caution: As soon as you receive your NetPerformer product, check the carton and
its contents for any sign of damage during shipment. If there is any damage,
contact the shipping agent immediately.
Before you install your NetPerformer product, verify the contents of the carton to ensure
that you have received all the units, accessories, cables and optional hardware that you
ordered.
NOTE: A summary of product items appears on “Product Description” on page 5-1.
If any items are missing, or if you have any questions concerning your shipment, contact
NetPerformer Technical Support.
1.4.5 Returning a NetPerformer Unit
If you need to return a NetPerformer unit for any reason, you must ship it in the original
carton using adequate shock insulation material. Failure to do so may void the
equipment warranty. Consult the Warranty statements included with the product package.
Contact NetPerformer Technical Support for RMA requirements.
1.5 Training and Documentation
We offer a variety of classes to reduce your learning curve and make your employees
more productive. Students learn how to tailor NetPerformer products to meet their specific
business requirements. Each course is developed and delivered by certified instructors
who have in-depth expertise and extensive technical training experience. Customized
courses, tailored to meet your business needs, are also available.
To learn more about our training services, email our education facilities at
memotectraining@memotec.com.
1.5.1 Request for Comments
Our Technical Publications group welcomes your feedback. Please help us improve future
releases of this document by sending us your comments and suggestions. You can send
email to docs@memotec.com.
1-10 Memotec Inc.