25.02.2013 Views

University of Cologne – Marketing Area Prof. Dr. Maik Eisenbeiß ...

University of Cologne – Marketing Area Prof. Dr. Maik Eisenbeiß ...

University of Cologne – Marketing Area Prof. Dr. Maik Eisenbeiß ...

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

<strong>University</strong> <strong>of</strong> <strong>Cologne</strong> <strong>–</strong> <strong>Marketing</strong> <strong>Area</strong><br />

Pr<strong>of</strong>. <strong>Dr</strong>. <strong>Maik</strong> <strong>Eisenbeiß</strong>, Pr<strong>of</strong>. <strong>Dr</strong>. Marc Fischer<br />

Pr<strong>of</strong>. <strong>Dr</strong>. Werner Reinartz, Pr<strong>of</strong>. <strong>Dr</strong>. Franziska Völckner<br />

Contact: Lara Lobschat, lobschat@wiso.uni-koeln.de, +49-221-470-2368<br />

1<br />

2<br />

3<br />

4<br />

5<br />

6<br />

7<br />

8<br />

Topic<br />

Are exclusively branded products a success story?<br />

An analysis <strong>of</strong> factors influencing the success <strong>of</strong><br />

marketing brands exclusively through one retailer<br />

Branding political parties: The influence <strong>of</strong> brand<br />

personality on the perception <strong>of</strong> brand behavior<br />

“Reactance” <strong>–</strong> Studying the Psychological Impacts<br />

<strong>of</strong> Targeted Online Advertising<br />

Markenwert und Kundenwert:<br />

Unterschiede und Gemeinsamkeiten<br />

Are Deal-<strong>of</strong>-the-Day Promotions Really Good for<br />

Local Businesses?<br />

<strong>Marketing</strong> Channel 2.0: The Impact <strong>of</strong> Social Media<br />

on Channel Structure<br />

In-Store Purchase Behavior in Retailing <strong>–</strong> A State<br />

<strong>of</strong> the Art<br />

Skandal in Hollywood! <strong>–</strong> Eine Analyse der<br />

ökonomischen Auswirkungen von Skandalen<br />

Type <strong>of</strong><br />

project<br />

Empirical<br />

Supervisor<br />

Benedikt<br />

Berlemann<br />

Empirical Magdalena Bekk<br />

Empirical Alexander Bleier<br />

Optional Alexander Edeling<br />

Empirical<br />

Pr<strong>of</strong>. <strong>Maik</strong><br />

<strong>Eisenbeiß</strong><br />

Empirical <strong>Dr</strong>. Mark Elsner<br />

Non-empirical<br />

Vanessa<br />

Gartmeier<br />

Empirical Julian H<strong>of</strong>mann<br />

9 Strukturmodelle im <strong>Marketing</strong>: Preiswettbewerb Optional Tobias Hornig<br />

10<br />

11<br />

12<br />

<strong>Dr</strong>ivers and Consequences <strong>of</strong> the Customers’<br />

Channel Activities<br />

“The world's most attractive employers” - a<br />

validation <strong>of</strong> Universum's student surveys (tbc)<br />

What’s in a Story <strong>–</strong><br />

Content-Related Factors <strong>Dr</strong>iving Consumers to<br />

Share News and Stories in a Social Media Setting<br />

Non-empirical Monika Käuferle<br />

Empirical Kristina Klein<br />

Empirical Lara Lobschat<br />

13 Retailer Pricing Strategies Non-empirical Alexander Rühle<br />

14<br />

What are Reviewers Evaluating? The Evolution <strong>of</strong><br />

Online Product Ratings and the Influence <strong>of</strong> Brand<br />

Perceptions<br />

15 Methoden der Finanzmarktforschung im <strong>Marketing</strong> Optional<br />

16<br />

Selbstwertverbesserung durch Konsum? Die Rolle<br />

von Prestige und Exklusivität beim<br />

Konsumverhalten<br />

Non-empirical Peter Saffert<br />

Thomas<br />

Schollmeyer<br />

Non-empirical Feriha Zingal<br />

* In case a project is labeled “optional”, the thesis supervisor will decide together with the<br />

respective master student how to proceed.


<strong>University</strong> <strong>of</strong> <strong>Cologne</strong> <strong>–</strong> <strong>Marketing</strong> <strong>Area</strong><br />

Pr<strong>of</strong>. <strong>Dr</strong>. <strong>Maik</strong> <strong>Eisenbeiß</strong>, Pr<strong>of</strong>. <strong>Dr</strong>. Marc Fischer<br />

Pr<strong>of</strong>. <strong>Dr</strong>. Werner Reinartz, Pr<strong>of</strong>. <strong>Dr</strong>. Franziska Völckner<br />

Contact: Lara Lobschat, lobschat@wiso.uni-koeln.de, +49-221-470-2368<br />

1) Are exclusively branded products a success story? An analysis <strong>of</strong> factors<br />

influencing the success <strong>of</strong> marketing brands exclusively through one retailer<br />

Today, a growing number <strong>of</strong> consumer goods manufacturers develop special products or<br />

even brands for certain retailers (e.g., Esprit cosmetics for DM). Among those reasons for<br />

selling products exclusively are enhanced differentiation <strong>of</strong> the retailer in the marketplace<br />

and improved retail marketing activities for the manufacturer. As a new phenomenon, several<br />

open questions demand for answers. Does it make sense to manufacturer a special product<br />

just for one retailer? What are the associated benefits? Why should a retailer go for an<br />

exclusive national brand and not for an additional private label? Under which circumstances<br />

is which option beneficial? While the importance <strong>of</strong> exclusive cooperations rose in the last<br />

years, little academic research about the customer’s reaction to such products has been<br />

undertaken so far. However, this is a topic <strong>of</strong> great interest to managers <strong>of</strong> retailers and<br />

manufacturer companies, as they have to decide whether such exclusive partnerships are<br />

worth pursuing and what are the factors moderating the success. The objective <strong>of</strong> this master<br />

thesis is to empirically identify the drivers and detractors <strong>of</strong> exclusively branded products. To<br />

achieve this goal, a survey has already been conducted on which this master thesis will build<br />

on to find meaningful implications for companies and science. An additional collection <strong>of</strong> data<br />

is possible. This master thesis will be in conducted in close cooperation with the supervisor.<br />

The objectives <strong>of</strong> this project are to:<br />

� Explore drivers and detractors <strong>of</strong> exclusively branded products<br />

� Develop a conceptual framework that explains the drives and detractors <strong>of</strong> selling<br />

brands exclusively<br />

� Empirically analyze an already conducted survey to find new and interesting insights<br />

for retailers and manufacturers<br />

Requirements:<br />

� High motivation and excellent analytical skills. Knowledge (or willingness to learn) <strong>of</strong><br />

an appropriate statistic s<strong>of</strong>tware (e.g., STATA)<br />

This diploma thesis can be written in English or German. English is strongly preferred.<br />

Initial Readings<br />

� Batra, Rajeev, Indrajit Sinha (2000), “Consumer-Level Factors Moderating The<br />

Success Of Private Label Brands,” Journal <strong>of</strong> Retailing, 76 (2), 175-91.<br />

� Bergen, M., S. Dutta, and S. Shugan (1996), “Branded Variants: A Retail<br />

Perspective,” Journal <strong>of</strong> <strong>Marketing</strong> Research, 33 (1), 9-19.<br />

� Hoos, Elisabeth (2009), “Gefährliche Listung,” Lebensmittel Zeitung, 24, 25-26.<br />

Supervisor: Dipl.-Kfm. Benedikt Berlemann


<strong>University</strong> <strong>of</strong> <strong>Cologne</strong> <strong>–</strong> <strong>Marketing</strong> <strong>Area</strong><br />

Pr<strong>of</strong>. <strong>Dr</strong>. <strong>Maik</strong> <strong>Eisenbeiß</strong>, Pr<strong>of</strong>. <strong>Dr</strong>. Marc Fischer<br />

Pr<strong>of</strong>. <strong>Dr</strong>. Werner Reinartz, Pr<strong>of</strong>. <strong>Dr</strong>. Franziska Völckner<br />

Contact: Lara Lobschat, lobschat@wiso.uni-koeln.de, +49-221-470-2368<br />

2) Branding political parties: The influence <strong>of</strong> brand personality on the perception <strong>of</strong><br />

brand behavior<br />

Previous research on the voting and loyalty behavior <strong>of</strong> citizens towards a particular political<br />

party has mostly concentrated on the candidates <strong>of</strong> the parties and their characteristics (e.g.,<br />

Caprara & Zimbardo, 2004) but neglected the party as an independent entity with<br />

characteristics <strong>of</strong> its own. However, a recent approach comes to the conclusion that political<br />

parties can be regarded as brands and the voters as their consumers (Needham, 2006;<br />

Smith, 2010; Smith & French, 2009). As with any other brand, political parties should thus<br />

possess a brand image which helps the consumer to differentiate between the different<br />

political parties and influences consumers’ perception, attitudes and behavior towards a<br />

political party. It is the aim <strong>of</strong> this project to empirically test (in very close supervision by the<br />

Seminar for <strong>Marketing</strong> and Brand Management) the personality (as part <strong>of</strong> the brand image)<br />

<strong>of</strong> different political parties and to examine whether the personality, as it is perceived by the<br />

voters, influences voters perception <strong>of</strong> brand behavior, e.g., values the political party stands<br />

for as well as the actions <strong>of</strong> the political party. Potential moderators (e.g., the values and<br />

personality <strong>of</strong> the voter) need to be extracted from previous literature.<br />

The objectives <strong>of</strong> this project are to:<br />

� Review the literature with regard to political parties as brands and brand image<br />

associations <strong>of</strong> political parties.<br />

� Set up and conduct an empirical study.<br />

� Derive implications as to whether political parties should develop and communicate a<br />

brand image as voters might use these images to form an opinion about the values<br />

and actions <strong>of</strong> particular political parties.<br />

Requirements:<br />

� Excellent grades, high motivation and genuine interest in branding<br />

� Experience with statistical s<strong>of</strong>tware (e.g., SPSS) and questionnaire programming<br />

(e.g., Unipark) is desirable<br />

This master thesis can be written in English or German.<br />

Initial Readings:<br />

� Caprara, G. V., & Zimbardo, P. G. (2004), “Personalizing Politics: A Congruency<br />

Model <strong>of</strong> Political Preference,” American Psychologist, 59 (7), 581-94.<br />

� Needham, C. (2006), “Brand and political loyalty,” The Journal <strong>of</strong> Brand Management,<br />

13 (3), 178-87.<br />

� Smith, G. (2010). Conceptualising and testing brand personality in British politics'.<br />

Journal <strong>of</strong> Political <strong>Marketing</strong>, 8 (3), 209-32.


<strong>University</strong> <strong>of</strong> <strong>Cologne</strong> <strong>–</strong> <strong>Marketing</strong> <strong>Area</strong><br />

Pr<strong>of</strong>. <strong>Dr</strong>. <strong>Maik</strong> <strong>Eisenbeiß</strong>, Pr<strong>of</strong>. <strong>Dr</strong>. Marc Fischer<br />

Pr<strong>of</strong>. <strong>Dr</strong>. Werner Reinartz, Pr<strong>of</strong>. <strong>Dr</strong>. Franziska Völckner<br />

Contact: Lara Lobschat, lobschat@wiso.uni-koeln.de, +49-221-470-2368<br />

� Smith, G., & French, A. (2009), “The political brand: A consumer perspective,”<br />

<strong>Marketing</strong> Theory, 9 (2), 209-26.<br />

Supervisor: Dipl.-Psych. Magdalena Bekk


<strong>University</strong> <strong>of</strong> <strong>Cologne</strong> <strong>–</strong> <strong>Marketing</strong> <strong>Area</strong><br />

Pr<strong>of</strong>. <strong>Dr</strong>. <strong>Maik</strong> <strong>Eisenbeiß</strong>, Pr<strong>of</strong>. <strong>Dr</strong>. Marc Fischer<br />

Pr<strong>of</strong>. <strong>Dr</strong>. Werner Reinartz, Pr<strong>of</strong>. <strong>Dr</strong>. Franziska Völckner<br />

Contact: Lara Lobschat, lobschat@wiso.uni-koeln.de, +49-221-470-2368<br />

3) “Reactance” <strong>–</strong> Studying the Psychological Impacts <strong>of</strong> Targeted Online Advertising<br />

Rapidly increasing technological opportunities enable internet retailers to target their<br />

customers with online advertising in an ever more sophisticated manner. In this field, the<br />

tracking <strong>of</strong> customers’ shopping behavior and subsequent following them through the web<br />

with personalized banner advertisements is a practice that has come to be known as<br />

“retargeting”. However, despite a banner displaying the content that is most suitable for a<br />

specific customer, it may not increase his probability <strong>of</strong> a click-through or purchase,<br />

compared to a banner with random content. One possible explanation for this phenomenon<br />

is a construct called “reactance”, under which customers respond abnormally to a banner,<br />

due to feeling spied out and pursued by the advertising retailer. Studying this phenomenon<br />

lies at the heart <strong>of</strong> the thesis. In the course <strong>of</strong> this project, a comprehensive online<br />

experiment is to be developed and executed, in order to investigate the underlying<br />

psychological processes <strong>of</strong> measurable reactions.<br />

The objectives <strong>of</strong> this project are to:<br />

� Review, structure and assess existing research findings on the impacts <strong>of</strong> targeted<br />

advertising<br />

� Develop and conduct a comprehensive online experiment to investigate the<br />

psychological processes related to targeted advertising<br />

� Discuss corresponding opportunities and limitations from a marketing perspective<br />

Requirements:<br />

� Good grades and interest in marketing and psychology<br />

This master thesis can be written in English or German.<br />

Initial Readings<br />

� Lambrecht, Anja and Catherine Tucker (2011), “When does Retargeting Work?<br />

Timing Information Specificity,” SSRN working paper,<br />

http://ssrn.com/abstract=1795105.<br />

� Goldfarb, Avi and Catherine Tucker (2011), “Online Display Advertising: Targeting<br />

and Obtrusiveness,” <strong>Marketing</strong> Science, 30 (3), 389-404.<br />

� Yaveroglu, Idil and Naveen Donthu (2008), Advertising Repetition and Placement<br />

Issues in On-Line Environments,” Journal <strong>of</strong> Advertising, 37 (2), 31-43.<br />

Supervisor: Dipl.-Kfm. Alexander Bleier


<strong>University</strong> <strong>of</strong> <strong>Cologne</strong> <strong>–</strong> <strong>Marketing</strong> <strong>Area</strong><br />

Pr<strong>of</strong>. <strong>Dr</strong>. <strong>Maik</strong> <strong>Eisenbeiß</strong>, Pr<strong>of</strong>. <strong>Dr</strong>. Marc Fischer<br />

Pr<strong>of</strong>. <strong>Dr</strong>. Werner Reinartz, Pr<strong>of</strong>. <strong>Dr</strong>. Franziska Völckner<br />

Contact: Lara Lobschat, lobschat@wiso.uni-koeln.de, +49-221-470-2368<br />

4) Markenwert und Kundenwert: Unterschiede und Gemeinsamkeiten<br />

In den vergangenen zwei Jahrzehnten hat sich in der <strong>Marketing</strong>forschung die Ansicht<br />

durchgesetzt, dass Marken und Kundenbeziehungen für Unternehmen wichtige immaterielle<br />

Vermögenswerte darstellen. Dies hat zu einer Konzeptualisierung von Markenwert auf der<br />

einen Seite und Kundenwert auf der anderen Seite geführt. Die beiden Konzepte wurden<br />

weitgehend unabhängig voneinander entwickelt und weiterentwickelt. Dabei wurden<br />

mögliche Gemeinsamkeiten und Beziehungen in der Regel ausgeklammert. Ziel der Arbeit<br />

ist es, den Stand der Forschung zu den beiden Konzepten aufzubereiten und zentrale<br />

Unterschiede hinsichtlich Konzeptualisierung, Operationalisierung und Auswirkungen, aber<br />

auch Gemeinsamkeiten herauszuarbeiten.<br />

Mögliche Fragestellungen dieser Arbeit sind:<br />

� Welche neuen Ansätze zur Messung der Effizienz von <strong>Marketing</strong>investitionen<br />

ergeben sich durch Methoden der Finanzmarktforschung?<br />

� Welche Performancezahlen werden dabei verwendet und wie sind diese zu<br />

beurteilen?<br />

� Was für Vor- und Nachteile bringen die neuen Methoden mit sich?<br />

� Welche neuen Erklärungsziele und <strong>–</strong>zusammenhänge ergeben sich durch die neuen<br />

Methoden?<br />

Die Arbeit kann auf Deutsch oder Englisch verfasst werden.<br />

Einstiegsliteratur:<br />

� Gupta, Sunil and Valarie Zeithaml (2006), “Customer Metrics and Their Impact on<br />

Financial Performance,” <strong>Marketing</strong> Science, 25 (6), 718-39.<br />

� Rust, Roland, Katherine Lemon, and Valarie Zeithaml (2004), “Return on marketing:<br />

Using customer equity to focus marketing strategy,” Journal <strong>of</strong> <strong>Marketing</strong>, 68 (1), 109-<br />

26.<br />

� Keller, Kevin L. (1993), “Conceptualizing, Measuring, and Managing Customer-Based<br />

Brand Equity,“ Journal <strong>of</strong> <strong>Marketing</strong>, 57 (January), 35-50.<br />

� Leone, Robert P., Vithalo R. Rao, Kevin L. Keller, Anita M. Luo, Leigh McAllister, and<br />

Rajendra Srivastava (2006), “Linking Brand Equity to Customer Equity,” Journal <strong>of</strong><br />

Service Research, 9 (2), 125-38.<br />

Betreuer: Dipl-Kfm. Alexander Edeling


<strong>University</strong> <strong>of</strong> <strong>Cologne</strong> <strong>–</strong> <strong>Marketing</strong> <strong>Area</strong><br />

Pr<strong>of</strong>. <strong>Dr</strong>. <strong>Maik</strong> <strong>Eisenbeiß</strong>, Pr<strong>of</strong>. <strong>Dr</strong>. Marc Fischer<br />

Pr<strong>of</strong>. <strong>Dr</strong>. Werner Reinartz, Pr<strong>of</strong>. <strong>Dr</strong>. Franziska Völckner<br />

Contact: Lara Lobschat, lobschat@wiso.uni-koeln.de, +49-221-470-2368<br />

5) Are Deal-<strong>of</strong>-the-Day Promotions Really Good for Local Businesses?<br />

Deal-<strong>of</strong>-the-day promotions have become extremely popular throughout the last years. Even<br />

local businesses are increasingly using this type <strong>of</strong> promotion, since it allows them to quickly<br />

acquire a large number <strong>of</strong> customers. Those businesses usually partner with daily deal<br />

providers such as Groupon or DailyDeal to present a deal at a highly discounted price—it is<br />

not uncommon that deal discounts amount to 50% or more. While consumers very <strong>of</strong>ten<br />

cannot refuse such <strong>of</strong>fers, it is unclear whether local businesses really benefit from this<br />

promotion instrument: At first glance, it seems that foot traffic can be increased heavily and<br />

many new “customers” can be acquired. However, do these new customers really spend as<br />

much as “regular” customers? Are they willing to pay regular prices in the future or will they<br />

come back at all? Given the fact that daily deal providers usually take a significant cut <strong>of</strong> the<br />

deal when consumers purchase it, these questions are highly critical for evaluating the<br />

success <strong>of</strong> deal-<strong>of</strong>-the-day promotions. Hence, the aim <strong>of</strong> the project is to analyze the<br />

effectiveness <strong>of</strong> deal-<strong>of</strong>-the-day promotions from the perspective <strong>of</strong> local businesses.<br />

The objectives <strong>of</strong> this project are to:<br />

� Review, structure and assess the practical examples <strong>of</strong> deal-<strong>of</strong>-the-day promotions<br />

� Develop a conceptual framework structuring the design elements <strong>of</strong> deal-<strong>of</strong>-the-day<br />

promotions and their impact on customer pr<strong>of</strong>itability/value.<br />

� Collect data from local businesses (e.g. in <strong>Cologne</strong>) that ran deal-<strong>of</strong>-the-day<br />

promotions<br />

� Empirically analyze the effectiveness <strong>of</strong> deal-<strong>of</strong>-the-day <strong>of</strong>fers<br />

� Derive implications for an effective management <strong>of</strong> deal-<strong>of</strong>-the-day promotions<br />

Requirements:<br />

� Good grades and interest in marketing<br />

This master thesis can be written in English or German. English is preferred.<br />

Initial Readings<br />

� Inman, Jeffrey J., Anil C. Peter, and Priya Raghubir (1997), “Framing the Deal: The<br />

Role <strong>of</strong> Restrictions in Accentuating Deal Value,” Journal <strong>of</strong> Consumer Research, 24<br />

(1), 68-79.<br />

� Sinha, Indrajit and Michael F. Smith (2000), “Consumers' Perceptions <strong>of</strong> Promotional<br />

Framing <strong>of</strong> Price,” Psychology & <strong>Marketing</strong>, 17 (3), 257-75.<br />

� Dholakia, Uptal M. (2010), “How Effective are Groupon Promotions for Businesses?,”<br />

SSRN working paper.<br />

Supervisor: Pr<strong>of</strong>. <strong>Dr</strong>. <strong>Maik</strong> <strong>Eisenbeiß</strong>


<strong>University</strong> <strong>of</strong> <strong>Cologne</strong> <strong>–</strong> <strong>Marketing</strong> <strong>Area</strong><br />

Pr<strong>of</strong>. <strong>Dr</strong>. <strong>Maik</strong> <strong>Eisenbeiß</strong>, Pr<strong>of</strong>. <strong>Dr</strong>. Marc Fischer<br />

Pr<strong>of</strong>. <strong>Dr</strong>. Werner Reinartz, Pr<strong>of</strong>. <strong>Dr</strong>. Franziska Völckner<br />

Contact: Lara Lobschat, lobschat@wiso.uni-koeln.de, +49-221-470-2368<br />

6) <strong>Marketing</strong> Channel 2.0: The Impact <strong>of</strong> Social Media on Channel Structure<br />

In the matter <strong>of</strong> only a few years Social Media have considerably changed the basic<br />

structures <strong>of</strong> information exchange. User-generated and promoted content nowadays heavily<br />

affects public perception <strong>of</strong> companies and products. However, these phenomena also affect<br />

the way business is done and how products are marketed. In particular, manufactures are<br />

provided with entirely new ways to exchange information and interact with consumers and<br />

thus involve them with the company’s activities. Subsequently, new marketing channel<br />

structures through which companies market their products evolve. More specifically, this<br />

implies that the manifestation <strong>of</strong> Social Media could <strong>of</strong>fer the possibility to establish direct ecommerce<br />

channels between manufacturers and consumers in markets where previously<br />

such structures would not have been advisable, e.g. because the demand for specific<br />

information is high and consumers generally seek intensive pre-purchase guidance.<br />

The objectives <strong>of</strong> this project are to:<br />

� Review and structure the current literature on this topic<br />

� Develop a framework that explores the opportunities and limitations <strong>of</strong> the integration<br />

<strong>of</strong> Social Media into channel management<br />

� Conduct an empirical study to test the developed framework<br />

� Find best practice examples <strong>of</strong> successful implementations and derive managerial<br />

implications<br />

Requirements:<br />

� Good grades and interest in Social Media<br />

This diploma thesis can be written in English or German. English is strongly preferred.<br />

Initial Readings<br />

� Weinberg, Tamar (2009), Social Media <strong>Marketing</strong>. Köln: O’Reilly.<br />

� Schmitt, Philipp, Bernd Skiera & Christophe van den Bulte (2011), “Why Customer<br />

Referrals Can <strong>Dr</strong>ive Stunning Pr<strong>of</strong>its,” Harvard Business Review, 87 (11), p. 30<br />

� Coughlan, Anne, Erin Anderson, Louis Stern & Adel El-Ansary. (2006), <strong>Marketing</strong><br />

Channels. New Jersey: Pearson.<br />

Supervisor: <strong>Dr</strong>. Mark Elsner


<strong>University</strong> <strong>of</strong> <strong>Cologne</strong> <strong>–</strong> <strong>Marketing</strong> <strong>Area</strong><br />

Pr<strong>of</strong>. <strong>Dr</strong>. <strong>Maik</strong> <strong>Eisenbeiß</strong>, Pr<strong>of</strong>. <strong>Dr</strong>. Marc Fischer<br />

Pr<strong>of</strong>. <strong>Dr</strong>. Werner Reinartz, Pr<strong>of</strong>. <strong>Dr</strong>. Franziska Völckner<br />

Contact: Lara Lobschat, lobschat@wiso.uni-koeln.de, +49-221-470-2368<br />

7) In-Store Purchase Behavior in Retailing <strong>–</strong> A State <strong>of</strong> the Art<br />

Studying customers’ in-store behavior is an important topic for academic researchers as well<br />

as for practitioners. <strong>Marketing</strong> researchers have shown an increasing interest in studying the<br />

in-store shopping patterns <strong>of</strong> customers. For different retail environments, several in-store<br />

factors (e.g., store layout, number <strong>of</strong> product facings, vertical or horizontal shelf positions)<br />

and out-<strong>of</strong>-store factors (e.g., customers’ shopping goals, shopper traits, and demographics)<br />

have been investigated so far. But for a firm it is important to know which factors and<br />

especially which characteristics <strong>of</strong> these factors drive customers’ satisfaction and<br />

(un)planned purchases in its special retail environment. Thus, the main objective <strong>of</strong> this<br />

project is to give a detailed overview <strong>of</strong> the state <strong>of</strong> the art <strong>of</strong> in-store purchase behavior with<br />

reference to customers’ satisfaction and unplanned purchases for different retail<br />

environments.<br />

The objectives <strong>of</strong> this project are to:<br />

� Review and structure the literature on in-store purchase behavior with reference to<br />

customers’ satisfaction and unplanned purchases for different retail environments.<br />

� Develop a conceptual framework that includes relevant variables <strong>of</strong> in-store purchase<br />

behavior that have been investigated so far and gives an overall perspective on the<br />

topic.<br />

� Summarize the empirical results on in-store purchase behavior with reference to<br />

customers’ satisfaction and unplanned purchases for different retail environments.<br />

� Identify interesting research gaps and draw implications for managers.<br />

Requirements:<br />

� Good grades<br />

This master thesis can be written in English or German. English is preferred.<br />

Initial Readings:<br />

� Hui, Sam K., Eric T. Bradlow, and Peter S. Fader (2009), “Testing Behavioral<br />

Hypotheses - Using an Integrated Model <strong>of</strong> Grocery Store Shopping Path and<br />

Purchase Behavior,” Journal <strong>of</strong> Consumer Research, 36 (3), 478-93.<br />

� Hui, Sam K., Peter S. Fader, and Eric T. Bradlow (2009), “The Traveling Salesman<br />

Goes Shopping: The Systematic Deviations <strong>of</strong> Grocery Paths from TSP-Optimality”,<br />

<strong>Marketing</strong> Science, 28 (2), 566-72.<br />

� Inman, J. Jeffrey, Russell S. Winer, and Rosellina Ferraro (2009), “The Interplay<br />

Among Category Characteristics, Customer Characteristics, and Customer Activities<br />

on In-Store Decision Making,” Journal <strong>of</strong> <strong>Marketing</strong>, 73 (5), 19-29.<br />

Supervisor: M. Sc. Vanessa Gartmeier


<strong>University</strong> <strong>of</strong> <strong>Cologne</strong> <strong>–</strong> <strong>Marketing</strong> <strong>Area</strong><br />

Pr<strong>of</strong>. <strong>Dr</strong>. <strong>Maik</strong> <strong>Eisenbeiß</strong>, Pr<strong>of</strong>. <strong>Dr</strong>. Marc Fischer<br />

Pr<strong>of</strong>. <strong>Dr</strong>. Werner Reinartz, Pr<strong>of</strong>. <strong>Dr</strong>. Franziska Völckner<br />

Contact: Lara Lobschat, lobschat@wiso.uni-koeln.de, +49-221-470-2368<br />

8) Skandal in Hollywood! <strong>–</strong> Eine Analyse der ökonomischen Auswirkungen von<br />

Skandalen<br />

Stark in der Öffentlichkeit stehende prominente Filmschauspieler („Stars“) sehen sich immer<br />

wieder (freiwillig und unfreiwillig) diversen Skandalen ausgesetzt (z. B. wiederholte<br />

Trunkenheit im Straßenverkehr (Mel Gibson), unzüchtig gekleidetes Auftreten bei Partys<br />

(Lindsay Lohan) usw.). Es ist bislang wenig Substanzielles über die ökonomische<br />

Auswirkungen von Skandalen für die betr<strong>of</strong>fenen Stars bekannt. Im Rahmen der<br />

Masterarbeit soll daher zunächst eine gewisse Anzahl an datierbaren Skandalen durch<br />

Sekundärrecherchen in relevanten Datenbanken im Internet (Zugang wird gestellt) ermittelt<br />

werden. Für die vorgefallenen Ereignisse soll sodann ein Raster zur Operationalisierung<br />

entwickelt werden. Schließlich sollen die Skandale hinsichtlich der ökonomischen Wirkungen<br />

auf spätere Filmumsätze der Stars analysiert werden (nicht relevant ist dabei der gesamte<br />

Bereich der Testimonials <strong>–</strong> also die Funktion von Stars als Werbeträger).<br />

Die Ziele der Arbeit sind:<br />

� umfangreiche Sekundärdatenrecherche<br />

� Aufbereitung und Klassifikation der ermittelten Skandale<br />

� Ermittlung des Zusammenhangs zwischen Art und Intensität des Skandals sowie dem<br />

Filmerfolg<br />

Anforderungen:<br />

� Gute Noten, hohe Motivation und starkes Interesse an <strong>Marketing</strong><br />

Die Arbeit kann auf Deutsch oder Englisch verfasst werden.<br />

Einstiegsliteratur:<br />

� Basuroy, S., Chatterjee, S., & Ravid, S. A. (2003), “How critical are critical reviews?<br />

The box <strong>of</strong>fice effects <strong>of</strong> film critics, star power, and budgets,” Journal <strong>of</strong> <strong>Marketing</strong>,<br />

67 (4), 103-17.<br />

� Franck, G. (1998). Ökonomie der Aufmerksamkeit. München/Wien.<br />

Betreuer: Dipl.-Kfm. Julian H<strong>of</strong>mann


<strong>University</strong> <strong>of</strong> <strong>Cologne</strong> <strong>–</strong> <strong>Marketing</strong> <strong>Area</strong><br />

Pr<strong>of</strong>. <strong>Dr</strong>. <strong>Maik</strong> <strong>Eisenbeiß</strong>, Pr<strong>of</strong>. <strong>Dr</strong>. Marc Fischer<br />

Pr<strong>of</strong>. <strong>Dr</strong>. Werner Reinartz, Pr<strong>of</strong>. <strong>Dr</strong>. Franziska Völckner<br />

Contact: Lara Lobschat, lobschat@wiso.uni-koeln.de, +49-221-470-2368<br />

9) Strukturmodelle im <strong>Marketing</strong>: Preiswettbewerb<br />

Der volkswirtschaftliche begründete Ansatz der New Empirical Industrial Organization (NEIO)<br />

Forschung wurde zuletzt auch in der empirischen <strong>Marketing</strong>wissenschaft verstärkt<br />

aufgegriffen. Hintergrund der stärkeren Beachtung dieses Ansatzes ist die Erkenntnis, dass<br />

Analysen zu den Wirkungen von <strong>Marketing</strong>entscheidungen nicht losgelöst von<br />

wettbewerblichen Aspekten erfolgen sollten. Während Wettbewerbsinteraktionen bisher<br />

meist spieltheoretisch betrachtet wurden, bietet die NEIO die Möglichkeit, auch empirische<br />

Analysen zur Pr<strong>of</strong>itabilität von <strong>Marketing</strong>entscheidungen, zum Wettbewerbsverhalten und zu<br />

den durch Wettbewerbsreaktionen ausgelöste Gewinnwirkungen durchzuführen. Ziel dieser<br />

Arbeit ist daher zum einen die Darstellung der allgemeinen Vorgehensweise eines<br />

Strukturmodels zum anderen die kritischen Bestandsaufnahme der aktuellen empirischen<br />

Studien unter der besonderen Berücksichtigung des Preiswettbewerbs.<br />

Mögliche Fragestellungen dieser Arbeit sind:<br />

� Welche Besonderheiten kennzeichnen ein Strukturmodell?<br />

� Welche Schätzverfahren existieren?<br />

� Wie lassen sich bisherige Studien in der Modellierung des Preiswettbewerbs<br />

unterscheiden?<br />

Die Arbeit kann auf Deutsch oder Englisch verfasst werden.<br />

Einstiegsliteratur:<br />

� Besanko, David, Sachin Gupta und Dipak Jain (1998), „Logit Demand Estimation<br />

under Competitive Pricing Behavior: An Equilibrium Approach,“ Management<br />

Science, 44 (11), 1533-47.<br />

� Sudhir, K. (2001), „Competitive Pricing Behavior in the Auto Market: A Structural<br />

Analysis,“ <strong>Marketing</strong> Science, 20 (1), 42-60.<br />

� Klapper, Daniel (2003), „Analysen zum Wettbewerbsverhalten auf Konsumgütermärkten<br />

mit dem Ansatz der New Industrial Organization-Forschung,“ Zeitschrift für<br />

Betriebswirtschaft, 73 (5), 521-45.<br />

� Vilcassim, Naufel J., Vrinda Kadiyali und Pradeep K. Chintagunta (1999),<br />

„Investigating Dynamic Multifirm <strong>Marketing</strong> Interactions in Price and Advertising,“<br />

Management Science, 45 (4), 499-518.<br />

Betreuer: Dipl-Kfm. Tobias Hornig


<strong>University</strong> <strong>of</strong> <strong>Cologne</strong> <strong>–</strong> <strong>Marketing</strong> <strong>Area</strong><br />

Pr<strong>of</strong>. <strong>Dr</strong>. <strong>Maik</strong> <strong>Eisenbeiß</strong>, Pr<strong>of</strong>. <strong>Dr</strong>. Marc Fischer<br />

Pr<strong>of</strong>. <strong>Dr</strong>. Werner Reinartz, Pr<strong>of</strong>. <strong>Dr</strong>. Franziska Völckner<br />

Contact: Lara Lobschat, lobschat@wiso.uni-koeln.de, +49-221-470-2368<br />

10) <strong>Dr</strong>ivers and Consequences <strong>of</strong> the Customers’ Channel Activities<br />

“One <strong>of</strong> the most dramatic trends in the shopping environment has been the proliferation <strong>of</strong><br />

channels through which customers can interact with firms” (Neslin et al. 2006). Today,<br />

customers have multiple channel options for information search or transactions, such as the<br />

Internet, kiosks, call centers, catalogs, stores, etc. Intending to purchase specific products, a<br />

customer either chooses a preferred channel (channel choice), switches for each purchase<br />

to a different channel (multichannel shopping), or even combines complementary channels<br />

for search and purchase within a single purchase process (research shopping). Depending<br />

on the type <strong>of</strong> customer, the customer’s situation, the product type <strong>of</strong> interest, and many<br />

other aspects, a customer performs a channel activity that is conductive to an efficient and<br />

satisfying purchase/information experience. However, the customer’s choice <strong>of</strong> a specific<br />

channel activity does not merely affect the customer herself, but also the firm. E.g., although<br />

the use <strong>of</strong> multiple channels implies the management <strong>of</strong> a complex distribution system for the<br />

firm, multichannel shoppers have been found to be more pr<strong>of</strong>itable for the firm than singlechannel<br />

shoppers (Kumar and Venkatesan 2005), as they purchase more frequently and<br />

spend more money.<br />

The objectives <strong>of</strong> this project are to:<br />

� Review and structure the current literature on multichannel integration.<br />

� Develop a conceptual framework that explains the effect <strong>of</strong> multichannel integration<br />

on customer loyalty.<br />

� Conduct an empirical study to test your hypotheses.<br />

Requirements:<br />

� Good grades<br />

This master thesis can be written in English or German. English is preferred.<br />

Initial Readings:<br />

� Ratchford, Brian T., Myung-soo Lee, Debabrata Talukdar (2003), “The impact <strong>of</strong> the<br />

Internet on information search for automobiles,” Journal <strong>of</strong> <strong>Marketing</strong> Research, 20<br />

(2), 193-219.<br />

� Verhhoef, Peter C., Scott Neslin, Björn Vroomen (2007), “Multichannel customer<br />

management: Understanding the research-shopper phenomenon,” International<br />

Journal <strong>of</strong> Research in <strong>Marketing</strong>, 24 (2), 129-48.<br />

� Venkatesan, Rajkumar, V. Kumar, Nalini Ravishanker (2007), “Multichannel<br />

shopping: causes and consequences,” Journal <strong>of</strong> <strong>Marketing</strong>, 71 (2), 114<strong>–</strong>32.<br />

Supervisor: Dipl.-Kff. Monika Käuferle


<strong>University</strong> <strong>of</strong> <strong>Cologne</strong> <strong>–</strong> <strong>Marketing</strong> <strong>Area</strong><br />

Pr<strong>of</strong>. <strong>Dr</strong>. <strong>Maik</strong> <strong>Eisenbeiß</strong>, Pr<strong>of</strong>. <strong>Dr</strong>. Marc Fischer<br />

Pr<strong>of</strong>. <strong>Dr</strong>. Werner Reinartz, Pr<strong>of</strong>. <strong>Dr</strong>. Franziska Völckner<br />

Contact: Lara Lobschat, lobschat@wiso.uni-koeln.de, +49-221-470-2368<br />

11) “The world's most attractive employers” - A validation <strong>of</strong> Universum's student<br />

surveys (tbc)<br />

Companies are continuously competing against each other to win the best talents as their<br />

future employees. One way to attract these is to invest in the reputation as an employer, i.e.<br />

to build a positive, identifiable and unique employer brand. Universum is a employer<br />

branding consulting company which continuously conduct surveys amongst students to<br />

identify "the world's most attractive employers". This project aims to empirically validate<br />

Universum's measurement instrument. Data is provided by the Department <strong>of</strong> <strong>Marketing</strong> and<br />

Brand Management.<br />

The objectives <strong>of</strong> this project are to:<br />

� Review literature with regard to survey research and statistical validation procedures<br />

(marketing research and statistics literature)<br />

� Analyze empirical data<br />

� Derive implications for Universum and their student surveys<br />

Requirements:<br />

� Excellent grades, high motivation and genuine interest in branding<br />

� Experience with statistical s<strong>of</strong>tware (e.g. SPSS)<br />

This master thesis can be written in English or German.<br />

Initial Readings:<br />

� Backhaus, K. and S. Tikoo (2004), “Conceptualizing and researching employer<br />

branding,” Career Development International, 9(5), 501-17.<br />

� Backhaus, K. et al. (2009), „Multivariate Analysemethoden - Eine<br />

anwendungsorientierte Einführung,“ 12th edition, Berlin et al.: Springer.<br />

� Churchill, G.A. and D. Iacobucci (2005), “<strong>Marketing</strong> Research - Methodological<br />

Foundations,” 9th edition, Fort Worth: South-Western College Publications.<br />

Supervisor: Dipl.-Kff. Kristina Klein


<strong>University</strong> <strong>of</strong> <strong>Cologne</strong> <strong>–</strong> <strong>Marketing</strong> <strong>Area</strong><br />

Pr<strong>of</strong>. <strong>Dr</strong>. <strong>Maik</strong> <strong>Eisenbeiß</strong>, Pr<strong>of</strong>. <strong>Dr</strong>. Marc Fischer<br />

Pr<strong>of</strong>. <strong>Dr</strong>. Werner Reinartz, Pr<strong>of</strong>. <strong>Dr</strong>. Franziska Völckner<br />

Contact: Lara Lobschat, lobschat@wiso.uni-koeln.de, +49-221-470-2368<br />

12) What’s in a Story <strong>–</strong> Content-Related Factors <strong>Dr</strong>iving Consumers to Share News and<br />

Stories in a Social Media Setting<br />

Social media are providing consumers with manifold opportunities to exchange various types<br />

<strong>of</strong> online content. This creates a huge pool <strong>of</strong> information available to everybody surfing the<br />

Internet. From a company’s perspective, company- or brand-related content transmitted<br />

through social media can change consumers’ perception <strong>of</strong> the respective company or<br />

brand. Nevertheless, companies can also make use <strong>of</strong> the fast and efficient diffusion <strong>of</strong><br />

information by techniques such as viral marketing. Thus, it is crucial for companies to identify<br />

factors influencing the proliferation <strong>of</strong> online content to either intervene in the diffusion <strong>of</strong><br />

content or construct (marketing) messages that will be heavily exchanged between<br />

consumers. Therefore, the objective <strong>of</strong> this project is to identify content-related factors <strong>of</strong><br />

news and stories from a social media website which are expected to exhibit a strong impact<br />

on content transmission and thus prominence <strong>of</strong> the respective content from a consumer<br />

perspective.<br />

The objectives <strong>of</strong> this project are to:<br />

� Review and structure the current literature on news and story proliferation<br />

� Develop and conduct a research study (experiment or survey) to identify and explore<br />

content-related factors that drive content-sharing in a social media setting<br />

� Analyze your data and draw implications for practitioners and further research<br />

Requirements:<br />

� Good grades and interest to work empirically<br />

This master thesis can be written in English or German. English is preferred.<br />

Initial Readings:<br />

� Berger, Jonah and Katherine L. Milkman (2010), “Social Transmission, Emotion, and<br />

Virality <strong>of</strong> Online Content,” Journal <strong>of</strong> <strong>Marketing</strong> Research, forthcoming.<br />

� Brown, Jo, Amanda J. Broderick, and Nick Lee (2007), “Word <strong>of</strong> Mouth<br />

Communication within Online Communities: Conceptualizing the Online Social<br />

Network,” Journal <strong>of</strong> Interactive <strong>Marketing</strong>, 21 (3), 2-19.<br />

� Elsner, Mark, Oliver P. Heil, and Atanu R. Sinha (2010), “How Social Networks<br />

Influence the Popularity <strong>of</strong> User-generated Content,” <strong>Marketing</strong> Science Institute<br />

Special Report, working paper.<br />

� Susarla, Anjana, Jeong-ha Oh, and Yong Tan (2011), “Social Networks and the<br />

Diffusion <strong>of</strong> User-Generated Content: Evidence from YouTube,” Information Systems<br />

Research, forthcoming.<br />

Supervisor: Dipl.-Kffr. Lara Lobschat


<strong>University</strong> <strong>of</strong> <strong>Cologne</strong> <strong>–</strong> <strong>Marketing</strong> <strong>Area</strong><br />

Pr<strong>of</strong>. <strong>Dr</strong>. <strong>Maik</strong> <strong>Eisenbeiß</strong>, Pr<strong>of</strong>. <strong>Dr</strong>. Marc Fischer<br />

Pr<strong>of</strong>. <strong>Dr</strong>. Werner Reinartz, Pr<strong>of</strong>. <strong>Dr</strong>. Franziska Völckner<br />

Contact: Lara Lobschat, lobschat@wiso.uni-koeln.de, +49-221-470-2368<br />

13) Retailer Pricing Strategies<br />

Well-known retailers (e.g., REWE, Real) and their brands (e.g., such as REWE “Feine Welt”,<br />

real,- SELECTION) represent a serious challenge for the established national brand<br />

manufacturers. In the past, the latter typically focused on the mid-range and premium price<br />

segments in the fast moving consumer goods (FMCG-) market, while private labels focused<br />

on the discount price segment. However, private labels are no longer concentrating on the<br />

discount-price segment; they also penetrate the mid-range or even premium price segments<br />

with products labeled by their exclusive retailer brands (e.g., REWE “Feine Welt”, real,-<br />

SELECTION). Thus, the competition between retailers and national brand manufacturers<br />

increases rapidly. This master thesis aims to identify and structure prior research on retailers’<br />

pricing strategies (e.g., what are relevant determinants <strong>of</strong> retailers’ price image, how could<br />

price segments be identified and selected?) bearing in mind the retailer’s portfolio <strong>of</strong> national<br />

brands and private labels by reviewing the top-ranked national and international marketing<br />

journals (i.e., Journal <strong>of</strong> <strong>Marketing</strong>, Journal <strong>of</strong> <strong>Marketing</strong> Research, <strong>Marketing</strong> Science,<br />

Journal <strong>of</strong> Retailing etc.) and by also focusing on the current development <strong>of</strong> retailers’ pricing<br />

strategies in practice.<br />

The objectives <strong>of</strong> this project are to:<br />

� Review and structure literature on retailers’ pricing strategies<br />

� Summarize the empirical results on retailers’ pricing strategies<br />

� Derive implications for managers and identify relevant fields for future research.<br />

Requirements:<br />

� Good grades, high motivation and genuine interest in marketing and brand<br />

management<br />

This master thesis can be written in English or German.<br />

Initial Readings:<br />

� Dick, A., Jain, A. and P. S. Richardson (1997), “How consumers evaluate store<br />

brands,” Pricing Strategy & Practice, 5 (1), 18-24.<br />

� Sethuraman, R., and C. Cole (1999), “Factors influencing the price premiums that<br />

consumers pay for national over store brands,” Journal <strong>of</strong> Product & Brand<br />

Management, (8) 4, 340-51.<br />

� Sheinin, D. A., and J. Wagner (2003), “Pricing store brands across categories and<br />

retailers,” Journal <strong>of</strong> Product & Brand Management, 12 (4), 201-19.<br />

Supervisor: Dipl.-Kfm. Alexander Rühle


<strong>University</strong> <strong>of</strong> <strong>Cologne</strong> <strong>–</strong> <strong>Marketing</strong> <strong>Area</strong><br />

Pr<strong>of</strong>. <strong>Dr</strong>. <strong>Maik</strong> <strong>Eisenbeiß</strong>, Pr<strong>of</strong>. <strong>Dr</strong>. Marc Fischer<br />

Pr<strong>of</strong>. <strong>Dr</strong>. Werner Reinartz, Pr<strong>of</strong>. <strong>Dr</strong>. Franziska Völckner<br />

Contact: Lara Lobschat, lobschat@wiso.uni-koeln.de, +49-221-470-2368<br />

14) What are Reviewers Evaluating? The Evolution <strong>of</strong> Online Product Ratings and the<br />

Influence <strong>of</strong> Brand Perceptions<br />

Today, more and more online retailers <strong>of</strong>fer their customers the possibility to rate, rank, or<br />

even review its products and make these reviews accessible to other customers. Retailers<br />

encourage users to write these reviews in the hope to stimulate sales and reputation as well<br />

as to attract more customers to the own website. The research so far focused on the direct<br />

effect <strong>of</strong> ratings on sales (e.g., Chevalier and Mayzlin 2006). However, it is known that these<br />

ratings are also subject to a number <strong>of</strong> social influences, i.e., posted online reviews not only<br />

reflect the customers’ experience with the product but also reflect the influence <strong>of</strong>, e.g.,<br />

others’ ratings (Moe and Trusov 2011). For example, following reviews use the logic and<br />

argumentation <strong>of</strong> previous ones, thus relevance and importance should decrease. On the<br />

other hand, if new ideas are added, the relevance should increase. The question is whether<br />

the ratings converge or whether subsequent ratings will become more extreme. Is the first<br />

message important or subsequent ones? How do external sources influence the reviews?<br />

The goal <strong>of</strong> this work is to identify and structure sources <strong>of</strong> influence on online ratings and<br />

explain different patterns <strong>of</strong> how ratings evolve over time.<br />

The objectives <strong>of</strong> this project are to:<br />

� Identify and structure sources <strong>of</strong> influence and their effect on online reviews.<br />

� Explain different patterns <strong>of</strong> how ratings evolve over time and how they are affected<br />

by brand perceptions.<br />

This diploma thesis can be written in English or German.<br />

Initial readings:<br />

� Boatwright, Peter, Ajay Kalra, and Wei Zhang (2008), “Should Consumers Use the<br />

Halo to Form Product Evaluations?” Management Science, 54 (1), 217-223.<br />

� Chevalier, Judith A. and Dina Mayzlin (2006), “The Effect <strong>of</strong> Word <strong>of</strong> Mouth on Sales:<br />

Online Book Reviews,” Journal <strong>of</strong> <strong>Marketing</strong> Research, 43 (3), 345-354.<br />

� Moe, Wendy and Michael Trusov (2011), "Measuring the Value <strong>of</strong> Social Dynamics in<br />

Online Product Ratings Forums," Journal <strong>of</strong> <strong>Marketing</strong> Research, 48 (3), 444-456.<br />

Supervisor: Dipl.-Math.oec. Peter Saffert


<strong>University</strong> <strong>of</strong> <strong>Cologne</strong> <strong>–</strong> <strong>Marketing</strong> <strong>Area</strong><br />

Pr<strong>of</strong>. <strong>Dr</strong>. <strong>Maik</strong> <strong>Eisenbeiß</strong>, Pr<strong>of</strong>. <strong>Dr</strong>. Marc Fischer<br />

Pr<strong>of</strong>. <strong>Dr</strong>. Werner Reinartz, Pr<strong>of</strong>. <strong>Dr</strong>. Franziska Völckner<br />

Contact: Lara Lobschat, lobschat@wiso.uni-koeln.de, +49-221-470-2368<br />

15) Methoden der Finanzmarktforschung im <strong>Marketing</strong><br />

In jüngerer Zeit werden zunehmend Finanzmarktdaten verwendet, um die Effizienz von<br />

<strong>Marketing</strong>investitionen einzuschätzen. Dafür werden verschiedene Methoden aus der<br />

Finanzmarktforschung verwendet und neue Maßzahlen entwickelt, die an die<br />

Finanzmarktforschung angelehnt sind. Ziel der Arbeit ist es, die verschiedenen Methoden<br />

sowie die verschiedenen Maßzahlen einander gegenüberzustellen und zu vergleichen.<br />

Darüber hinaus sollten Anwendungsfelder aufgezeigt werden.<br />

Mögliche Fragestellungen:<br />

� Welche neuen Ansätze zur Messung der Effizienz von <strong>Marketing</strong>investitionen<br />

ergeben sich durch Methoden der Finanzmarktforschung?<br />

� Welche Performancezahlen werden dabei verwendet und wie sind diese zu<br />

beurteilen?<br />

� Was für Vor- und Nachteile bringen die neuen Methoden mit sich?<br />

� Welche neuen Erklärungsziele und <strong>–</strong>zusammenhänge ergeben sich durch die neuen<br />

Methoden?<br />

Einstiegsliteratur:<br />

� Fischer, Marc, Hyun Shin, und Dominique M. Hanssens (2007), <strong>Marketing</strong> Spending<br />

and the Volatility <strong>of</strong> Revenues and Cash Flows, Working Paper, UCLA Anderson<br />

School <strong>of</strong> Management.<br />

� Fornell, Claes, Sunil Mithas, Forrest Morgeson und M.S. Krishnan (2006), Customer<br />

Satisfaction and Stock Prices: High Returns, Low Risk, Journal <strong>of</strong> <strong>Marketing</strong>, 70 (1),<br />

3-14.<br />

� Mizik, Natalie und Robert Jacobson (2009): Financial Markets Research in <strong>Marketing</strong>,<br />

Journal <strong>of</strong> <strong>Marketing</strong> Research, 46 (3), 320-24.<br />

� Srinivasan, Shuba und Dominique M. Hanssens (2009), <strong>Marketing</strong> and Firm Value,<br />

Journal <strong>of</strong> <strong>Marketing</strong> Research, 46 (3), 293-312.<br />

� Srivastava, Rajendra K., Tusadduq A. Shervani und Liam Fahey (1998), Market-<br />

Based Assets and Shareholder Value: A Framework for Analysis, Journal <strong>of</strong><br />

<strong>Marketing</strong>, 62 (1), 2-18.<br />

Supervisor: Dipl.-Kfm. Thomas Schollmeyer


<strong>University</strong> <strong>of</strong> <strong>Cologne</strong> <strong>–</strong> <strong>Marketing</strong> <strong>Area</strong><br />

Pr<strong>of</strong>. <strong>Dr</strong>. <strong>Maik</strong> <strong>Eisenbeiß</strong>, Pr<strong>of</strong>. <strong>Dr</strong>. Marc Fischer<br />

Pr<strong>of</strong>. <strong>Dr</strong>. Werner Reinartz, Pr<strong>of</strong>. <strong>Dr</strong>. Franziska Völckner<br />

Contact: Lara Lobschat, lobschat@wiso.uni-koeln.de, +49-221-470-2368<br />

16) Selbstwertverbesserung durch Konsum? Die Rolle von Prestige und Exklusivität<br />

beim Konsumverhalten<br />

Als Motive für den Konsum eines Produktes dienen häufig nicht nur der Nutzen aus der<br />

primären Funktion des Produktes, sondern auch soziale Bedürfnisse wie das Bedürfnis nach<br />

sozialer Anerkennung und das Bedürfnis nach Einzigartigkeit. Der demonstrative Konsum,<br />

beim dem Produkte als Statussymbole dienen können, zielt darauf ab zu zeigen, dass man<br />

sich bestimmte Produkte leisten kann (Conspicuous Consumption). Der Konsument möchte<br />

durch seinen Konsum anderen imponieren und dadurch Prestige und soziale Anerkennung<br />

erlangen. Hierfür dienen in erster Linie hochpreisige Produkte. Ein relativ hoher Preis<br />

signalisiert Knappheit und ist somit per se nutzenstiftend und führt zu positiver<br />

Wahrnehmung. Der Konsum von knappen Produkten kann aber nicht nur das Bedürfnis nach<br />

sozialer Anerkennung, sondern auch das Bedürfnis nach Einzigartigkeit (Need for<br />

Uniqueness) erfüllen. Durch den Konsum seltener oder exklusiver Produkte möchte der<br />

Konsument seine Individualität zum Ausdruck bringen. Ziel der Masterarbeit ist es, anhand<br />

einer systematischen Literaturrecherche der führenden internationalen und nationalen<br />

Zeitschriften (u.a. International Journal <strong>of</strong> Research in <strong>Marketing</strong>, Journal <strong>of</strong> <strong>Marketing</strong>, etc.)<br />

theoretische Modelle und empirische Studien zu identifizieren, zu systematisieren und<br />

inhaltlich aufzubereiten, um die Rolle von Prestige und Exklusivität beim Konsumverhalten<br />

darzustellen. Die Erkenntnisse sind dabei in einen Gesamtframework zur Rolle von Prestige<br />

und Exklusivität beim Konsumverhalten zu überführen.<br />

Die Ziele der Arbeit sind:<br />

� Identifizierung, Aufbereitung und Zusammenfassung der für Conspicuous<br />

Consumption und Need for Uniqueness relevanten Theorien<br />

� Zusammenfassung und Strukturierung der relevanten empirischen Studien<br />

� Ableitung von Implikationen für Manager und Identifizierung von Forschungslücken<br />

Anforderungen:<br />

� Gute Noten, hohe Motivation und starkes Interesse an <strong>Marketing</strong><br />

Die Arbeit kann auf Deutsch oder Englisch verfasst werden.<br />

Einstiegsliteratur:<br />

� Amaldoss, W. & Jain, S. (2005), “Pricing <strong>of</strong> conspicuous goods: A competitive<br />

analysis <strong>of</strong> social effects,” Journal <strong>of</strong> <strong>Marketing</strong> Research, 42 (1), 30-42.<br />

� Barone, M. J. & Roy, T. (2010), “Does exclusivity always pay <strong>of</strong>f? Exclusive price<br />

promotions and consumer response,” Journal <strong>of</strong> <strong>Marketing</strong>, 74 (2), 121-32.<br />

� Ruvio, A. (2008), “Unique like everybody else? The dual role <strong>of</strong> consumers' need for<br />

uniqueness,” Psychology & <strong>Marketing</strong>, 25 (5), 444-64.<br />

Betreuerin: Dipl.-Ök. Feriha Zingal

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!