Bag In Box Consumer Preferences in the UK - Performance BIB
Bag In Box Consumer Preferences in the UK - Performance BIB
Bag In Box Consumer Preferences in the UK - Performance BIB
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<strong>Bag</strong> <strong>In</strong> <strong>Box</strong><br />
<strong>Consumer</strong> <strong>Preferences</strong> <strong>in</strong> <strong>the</strong> <strong>UK</strong><br />
Presented dur<strong>in</strong>g <strong>the</strong> <strong>Performance</strong> <strong>BIB</strong> meet<strong>in</strong>gs <strong>in</strong> Bristol, England<br />
24 & 25 October 2012<br />
By: Katie Mollet Mollet, W<strong>in</strong>e Buyer
<strong>Bag</strong> <strong>in</strong> <strong>Box</strong> is worth £579m each year, that’s<br />
<strong>the</strong>sameas<br />
<strong>the</strong> same as…<br />
The Total Off Trade Cider<br />
Market ‐ £597m Tea- £544m<br />
Butter<br />
‐ £578m<br />
Sugar ‐ £282m<br />
+<br />
Dry Pasta ‐ £221
Despite its many benefits <strong>Bag</strong> <strong>in</strong> <strong>Box</strong> is a fairly small sector. Bottle<br />
is still <strong>the</strong> format of choice for <strong>the</strong> <strong>UK</strong> market.<br />
<strong>BIB</strong> is approx 6% of <strong>the</strong> <strong>UK</strong> Off Trade W<strong>in</strong>e Market<br />
Source: Nielsen Epos data Total Off Trade<br />
*Accolade Estimates<br />
c 13%*<br />
c 56%*
Source: Nielsen Epos data Total Off Trade<br />
Sadly <strong>BIB</strong> is <strong>the</strong><br />
only format to see<br />
less spend over <strong>the</strong><br />
last year
<strong>Bag</strong> <strong>in</strong> <strong>Box</strong> volume has been fairly flat for <strong>the</strong> last 10 years.<br />
2 years y ago g 2.25l was <strong>in</strong>troduced; it has taken volume out of <strong>the</strong><br />
Market and is sold at a lower price po<strong>in</strong>t.<br />
2500000<br />
2000000<br />
1500000<br />
500000<br />
BiB Volume <strong>in</strong> Litres<br />
1000000 BOX 2.25L<br />
0<br />
WE 055.01.02<br />
WE 066.04.02<br />
WE 222.06.02<br />
WE 077.09.02<br />
WE 233.11.02<br />
WE 088.02.03<br />
WE 266.04.03<br />
WE 122.07.03<br />
WE 277.09.03<br />
WE 133.12.03<br />
WE 288.02.04<br />
WE 155.05.04<br />
WE 31.07.04<br />
WE 166.10.04<br />
WE 01.01.05<br />
WE 199.03.05<br />
WE 044.06.05<br />
WE 200.08.05<br />
WE 055.11.05<br />
WE 21.01.06<br />
WE 088.04.06<br />
WE 244.06.06<br />
WE 099.09.06<br />
WE 255.11.06<br />
WE 100.02.07<br />
WE 288.04.07<br />
WE 144.07.07<br />
WE 299.09.07<br />
WE 155.12.07<br />
WE 01.03.08<br />
WE 177.05.08<br />
WE 022.08.08<br />
WE 188.10.08<br />
WE 033.01.09<br />
WE 21.03.09<br />
WE 066.06.09<br />
WE 222.08.09<br />
WE 077.11.09<br />
WE 233.01.10<br />
WE 100.04.10<br />
WE 266.06.10<br />
WE 11.09.10<br />
WE 277.11.10<br />
WE 122.02.11<br />
WE 300.04.11<br />
WE 166.07.11<br />
WE 01.10.11<br />
WE 177.12.11<br />
WE 033.03.12<br />
Source: Nielsen Epos data comb<strong>in</strong>ed with Kantar Panel.<br />
* 52 weeks Epos data Total Coverage to August 2012<br />
BX 3L
Where is <strong>BIB</strong> purchased?<br />
Most <strong>Bag</strong> <strong>in</strong> <strong>Box</strong>es are sold <strong>in</strong> <strong>the</strong> larger retailers driven by a mixture of packag<strong>in</strong>g size<br />
and price. The strong growth <strong>in</strong> Convenience has been helped by <strong>the</strong> greater availability<br />
of 2.25l, with value up +50% and volume up +33% vs. last year.<br />
Source: Kantar Worldpanel 52 w/e 02-Sept-2012
With<strong>in</strong> <strong>the</strong> Grocery Multiples, Tesco commands over a third of <strong>the</strong><br />
market market. Tesco, Tesco Asda and Morrisons over over-trade trade <strong>in</strong> <strong>Bag</strong> <strong>in</strong> <strong>Box</strong><br />
Source: Kantar World Panel to August 2012<br />
Caution: * = Low Robustness but still <strong>in</strong>dicative
What are <strong>the</strong> purchas<strong>in</strong>g decisions made when buy<strong>in</strong>g <strong>BIB</strong>?<br />
Decreas<strong>in</strong>g<br />
D g importancce<br />
of decission<br />
Subconscious<br />
Subconscious<br />
Decision<br />
Decision<br />
Conscious<br />
Conscious Decision<br />
Decision<br />
Occasion<br />
FFormatt Pi Price Band B d<br />
Still v Spklg<br />
v low alc.<br />
Taste & Style<br />
Previous Experience<br />
Tasted W<strong>in</strong>e Previously<br />
Grape, Orig<strong>in</strong> etc<br />
The dr<strong>in</strong>k<strong>in</strong>g g occasion is <strong>the</strong> key y factor <strong>in</strong> whe<strong>the</strong>r a shopper pp selects <strong>Bag</strong> g <strong>in</strong><br />
<strong>Box</strong>. Most of <strong>the</strong> decisions are made almost without th<strong>in</strong>k<strong>in</strong>g.<br />
Source: Kantar World Panel to August 2012
Understand<strong>in</strong>g <strong>the</strong> <strong>UK</strong> <strong>Consumer</strong><br />
From a panel of 40,000, W<strong>in</strong>eNation has segmented <strong>the</strong> <strong>UK</strong> w<strong>in</strong>e<br />
consumers <strong>in</strong>to 8 segments across a number of different factors<br />
<strong>in</strong>clud<strong>in</strong>g : consumption frequency, w<strong>in</strong>e knowledge and usage<br />
attitudes<br />
Engaged gg Explorer p<br />
Occasionals Economisers<br />
Strong Prospects<br />
Newbie Expert Confident Enthusiasts Rout<strong>in</strong>ers
Who buys <strong>Bag</strong> <strong>in</strong> <strong>Box</strong>?<br />
The Rout<strong>in</strong>er is <strong>the</strong> most engaged consumer with <strong>Bag</strong> <strong>in</strong> <strong>Box</strong><br />
Rout<strong>in</strong>er<br />
s<br />
DRINKER PROFILE<br />
Gender Slightly more male (43%) than o<strong>the</strong>r formats<br />
Age <strong>BIB</strong> over <strong>in</strong>dexes for older dr<strong>in</strong>kers –55‐64 year olds are 23% of all <strong>BIB</strong><br />
occasions and <strong>the</strong>y are 1.4 times more likely to buy <strong>BIB</strong> than o<strong>the</strong>r age<br />
groups. Toge<strong>the</strong>r with those older, 55+ represent 37% of bag <strong>in</strong> a box<br />
occasions<br />
Region Regions with low take up of <strong>the</strong> <strong>BIB</strong> format compared to o<strong>the</strong>r regions<br />
and and formats are <strong>the</strong> North East, Yorkshire and Humber and West<br />
Midlands, as well as <strong>the</strong> South West and Wales. The South East (21%)<br />
and North West (16%) over <strong>in</strong>dex for <strong>BIB</strong><br />
Frequency of <strong>BIB</strong> dr<strong>in</strong>kers are more frequent dr<strong>in</strong>kers of w<strong>in</strong>e (i.e. heavy users) with<br />
di dr<strong>in</strong>k<strong>in</strong>g ki 30% dr<strong>in</strong>k<strong>in</strong>g di ki w<strong>in</strong>e i most t d days/every / dday<br />
Key days where consumption is more than 75cl dr<strong>in</strong>kers are Tuesday<br />
and Thursday<br />
<strong>Bag</strong> <strong>in</strong> <strong>Box</strong> has found its home <strong>in</strong> <strong>the</strong> <strong>UK</strong> with Rout<strong>in</strong>ers who have a smaller repertoire of brands and styles and are<br />
look<strong>in</strong>g for 1 or 2 glasses of w<strong>in</strong>e on a regular occasion. A glass of w<strong>in</strong>e from a box is most likely to be Red from South<br />
Africa or <strong>the</strong> USA and is poured to accompany <strong>the</strong> even<strong>in</strong>g meal<br />
Source: Accolade W<strong>in</strong>e’s W<strong>in</strong>eNation research
Who buys <strong>Bag</strong> <strong>in</strong> <strong>Box</strong>?<br />
Newbies are ano<strong>the</strong>r key consumer segment for <strong>BIB</strong><br />
Newbie Newbie<br />
Source: Accolade W<strong>in</strong>e’s W<strong>in</strong>eNation research<br />
Age: Younger consumers; under 25 years old.<br />
Frequency of dr<strong>in</strong>k<strong>in</strong>g: W<strong>in</strong>e is a smaller part of<br />
<strong>the</strong>ir alcohol repertoire than older w<strong>in</strong>e dr<strong>in</strong>kers<br />
and a d t<strong>the</strong>y ey aare e not ot ddr<strong>in</strong>k<strong>in</strong>g g regularly egu a y tthroughout oug out t<strong>the</strong> e<br />
week. The <strong>BIB</strong> purchase is <strong>in</strong>tended for shar<strong>in</strong>g,<br />
ma<strong>in</strong>ly at <strong>the</strong> weekend.
70<br />
60<br />
50<br />
40<br />
30<br />
20<br />
10<br />
0<br />
61,7 61,8<br />
Occasions for dr<strong>in</strong>k<strong>in</strong>g <strong>BIB</strong><br />
<strong>Bag</strong> <strong>in</strong> <strong>Box</strong> is used ma<strong>in</strong>ly for an everyday dr<strong>in</strong>k.<br />
It has a greater share of social occasions than<br />
w<strong>in</strong>e, but is miss<strong>in</strong>g out on <strong>the</strong> formal occasion.<br />
18,3<br />
22,9<br />
Everyday Social Formal<br />
Source: Accolade W<strong>in</strong>e’s W<strong>in</strong>eNation research<br />
19<br />
13,3<br />
Standard Bottle<br />
B<strong>Box</strong>
•21 SKUs<br />
•Price Price range from (£5.29 3lt Perry,<br />
£9.49 3lt British W<strong>in</strong>e) £9.99 for a<br />
2.25lt <strong>BIB</strong> to £19.99 3lt <strong>BIB</strong>.<br />
•More More than half <strong>the</strong> range is own<br />
label<br />
Retailer Ranges g<br />
•17 SKUs (and 2x Tetra Paks)<br />
•Price range from £13 £13.99 99 for a 22.25lt 25lt<br />
to £21.99 for a 3lt <strong>BIB</strong><br />
•Most of <strong>the</strong> range is exclusive label<br />
and some brands.
There are around 20 <strong>Box</strong> skus listed <strong>in</strong> an average grocery multiple<br />
30<br />
25<br />
20<br />
15<br />
10<br />
5<br />
0<br />
WAITROSE<br />
ASDA<br />
TESCO<br />
MORRISONS<br />
JS<br />
COOPS
Waitrose Customer Views on<br />
<strong>Box</strong>ed W<strong>in</strong>e<br />
Strengths<br />
Weaknesses<br />
Keeps w<strong>in</strong>e fresh over<br />
time vs. opened bottle<br />
Flexibility<br />
Can have a<br />
casual/everyday feel<br />
for some<br />
Pack design explored<br />
=<br />
modern/contemporary<br />
Occasions<br />
Parties<br />
Social occasions<br />
Summer<br />
“I’d be more liable to buy<br />
a WWaitrose it boxed b d w<strong>in</strong>e i<br />
than one of <strong>the</strong> o<strong>the</strong>rs”<br />
Female, Gold shopper,<br />
Bristol<br />
Associated with poor<br />
quality w<strong>in</strong>e<br />
Lack of familiarity<br />
Highly specific need<br />
state associations<br />
Cheap and cheerful<br />
feel for some from<br />
packag<strong>in</strong>g format<br />
Fit for Waitrose<br />
Potential for Waitrose<br />
brand<strong>in</strong>g to provide<br />
quality assurance
How does a Buyer make <strong>the</strong>ir rang<strong>in</strong>g<br />
decisions <strong>in</strong> <strong>BIB</strong>?<br />
We need to consider <strong>the</strong> purchas<strong>in</strong>g decisions made.............<br />
Decreas<strong>in</strong>ng<br />
importannce<br />
of decision<br />
Subconscious<br />
Decision<br />
Conscious<br />
DDecision i i<br />
Source: Kantar World Panel to August 2012<br />
Occasion<br />
Format Price Band<br />
Still v Spklg<br />
v l low alc. l<br />
Taste & Style<br />
Previous Experience<br />
Tasted W<strong>in</strong>e Previously<br />
Grape, Orig<strong>in</strong> etc
The Waitrose <strong>BIB</strong> Range<br />
How does a buyer y make<br />
<strong>the</strong>ir decisions as to<br />
what to stock <strong>in</strong> <strong>the</strong><br />
range? ?<br />
•Customer offer. Need to ensure<br />
key countries and grape varieties<br />
are covered.<br />
•Price<br />
•Recent decisions have been<br />
made d tto <strong>in</strong>crease i choice h i and d<br />
remove duplication from range.<br />
•Opportunities for our range <strong>in</strong><br />
g<br />
<strong>the</strong> future <strong>in</strong>clude own label and<br />
slightly more premium 2.25lt.
Packag<strong>in</strong>g; Key Considerations<br />
•Design of box/taps would decisions made by <strong>the</strong> importer.<br />
•Retailer would get <strong>in</strong>volved with label design as this is extremely important for<br />
<strong>the</strong> success of a product. product<br />
•<strong>In</strong> this photo we can see that <strong>the</strong> design of <strong>the</strong> packag<strong>in</strong>g is actually help<strong>in</strong>g<br />
customers shop <strong>the</strong> fixture due to <strong>the</strong> common green colour for all white <strong>BIB</strong>s.
What needs to change <strong>in</strong> <strong>the</strong><br />
<strong>Bag</strong> <strong>in</strong> <strong>Box</strong> category?<br />
A market that has been flat for 10 years needs someth<strong>in</strong>g BIG or<br />
very DIFFERENT to make a change
Value for money<br />
Retailer promotions such as 3<br />
bottles for £10 does not make<br />
<strong>Bag</strong> <strong>in</strong> <strong>Box</strong> attractive with an Avg<br />
retail price of £15.00
Source: Nielsen Epos data Total Off Trade<br />
Quality y Perception<br />
To To….
Recent <strong>in</strong>novation that is help<strong>in</strong>g to<br />
change attitudes<br />
Swedish W<strong>in</strong>e Maker<br />
Vernissage’s g award<br />
w<strong>in</strong>n<strong>in</strong>g design for<br />
Younger w<strong>in</strong>e dr<strong>in</strong>kers<br />
Accolade W<strong>in</strong>e’s<br />
design g for more<br />
engaged w<strong>in</strong>e dr<strong>in</strong>kers<br />
look<strong>in</strong>g for Quality
SWITCHING FLOW SUMMARY<br />
<strong>UK</strong> - STILL WINE PACK TYPES<br />
Lots of volume has moved <strong>in</strong><br />
<strong>the</strong> 2.25lt direction. Some<br />
volume has moved from<br />
bottle to 2.25l, as price<br />
po<strong>in</strong>ts here can be<br />
competitive competitive. 2.25lt, 2 25lt as a more<br />
convenience friendly format,<br />
may be <strong>the</strong> size of <strong>the</strong> future.<br />
Source: Kantar World Panel to August 2012<br />
Size
The Future for <strong>Bag</strong> g <strong>in</strong> <strong>Box</strong>; Summaryy<br />
• The <strong>Bag</strong> <strong>in</strong> <strong>Box</strong> market has been stable over <strong>the</strong> last 10 years and will<br />
rema<strong>in</strong> so over <strong>the</strong> next few years.<br />
• Any real <strong>in</strong>creases <strong>in</strong> value or volume spend can only be expected<br />
when <strong>the</strong> current economic climate improves (2015 onwards).<br />
• Price focus<br />
• Cont<strong>in</strong>ued move away from 3lt towards 2.25lt to aid price po<strong>in</strong>ts and<br />
convenience.<br />
• The Rout<strong>in</strong>er is <strong>the</strong> key consumer segment for <strong>Bag</strong> <strong>in</strong> <strong>Box</strong>. To grow <strong>the</strong><br />
market we need to tap <strong>in</strong>to new consumers and new Occasions.<br />
• Greater communication of <strong>the</strong> benefits of <strong>BIB</strong>. <strong>BIB</strong><br />
• Quality improvements (or improvement of quality perception) needed<br />
to change views and <strong>in</strong>crease <strong>the</strong> number of occasions for which <strong>BIB</strong><br />
ddeemed drelevant l