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MetroPCS “By the Minute” Card User Guide - Qpay

MetroPCS “By the Minute” Card User Guide - Qpay

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<strong>MetroPCS</strong> <strong>“By</strong> The <strong>Minute”</strong> <strong>Card</strong> <strong>User</strong> <strong>Guide</strong><br />

____________________________________________________________________________________<br />

Section #7: <strong>Qpay</strong> Customer Service Hours of Operation<br />

Please contact <strong>the</strong> <strong>Qpay</strong> Helpdesk (e.g. Customer Service Department) for any fur<strong>the</strong>r<br />

questions or assistance regarding <strong>the</strong> <strong>Qpay</strong> Online Payment Center at (866) 236-7733 or send<br />

an e-mail to helpdesk@qpaynet.com.<br />

Our Customer Service Hours (Option 3, 3)<br />

Monday through Saturday 9 AM to 11 PM EST<br />

Sunday 11 AM to 9 PM EST<br />

After hours you may leave a voice message and a Customer Service Representative will contact<br />

you <strong>the</strong> following day.<br />

Our Technical Support Hours (Option 3, 2)<br />

Monday through Friday 9 AM to 10 PM EST<br />

Saturday 10:30 AM to 8:00 PM EST<br />

Sunday 11:00 AM to 7:00 PM EST<br />

The <strong>Qpay</strong> Team<br />

____________________________________________________________________________________<br />

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