Job Title: Postal Services Representative Job Summary Postal ...

Job Title: Postal Services Representative Job Summary Postal ...

Job Title: Postal Services Representative Job Summary Postal ...


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Job Title: Postal Services Representative

USF Job Class Description

JOB CODE: 3232

JOB TITLE: Postal Services Representative



FLSA: Non-Exempt

CBU: 31

Effective 04/20/2007

Job Summary

Postal Services Representatives perform customer service and postal operations duties in

support of the US Post Office at the main USF campus post office or at a regional campus

US Post Office. This position is responsible for duties such as selling postage stock and

services; classifying mail, measuring, weighing, and bar coding mail; metering packages,

compiling cash deposits; completion of various mail projects; assigning the proper postage

and rating to outgoing mail; picking up and distributing campus mail; and entering data

and running various financial and administrative reports.

Nature of Work

This position may report to a Postal Services Supervisor or similar supervisory or

management position. This work is performed under general supervision while using

established instructions, guidelines and procedures to guide the work. The responsibilities

of this position can be learned through on the job training. This position would not have

supervisory responsibilities, but may assist in directing the work of a student or temporary

worker as necessary. Staff assigned to this position must be able to work efficiently as well

as adapt to new processes and procedures which affect the work they do.

Examples of Duties

The following list provides examples of the most typical duties for positions in this job

class. Individual positions may not include all of the examples listed, nor does the list

include all of the work that may be assigned to positions in this job class.

• Operate full service U.S. postal service station.

• Accurately sell USPS postage stock, services, related merchandise and mailbox rental in

face to face situation. Sell postage stamps and money orders; hands out packages,

certified and registered mail.

• Compile, check, reconcile and transmit information for USPS financial reports and

cash deposits, accountable for own inventory and cash.

• Process all Permit Mail and Campus Mail in accordance to the USF and USPS

processes. Classify mailing, measure, weigh, calculate and design mailing format layout.

• Accountable for accurately addressing and bar-coding mail per customer’s instruction.

• Collect, sort and deliver incoming, outgoing and interdepartmental mail; operate

various mail vehicles.

• Receive and process incoming and outgoing insured, certified, express registered and

special delivery mail and parcels according to postal regulations.

• Operate postage machine.

• Maintain billing system and financial transactions for the Bulk mail preparation center.

• Perform other postal services operational and customer service duties as needed or


Minimum Qualification Requirements

This position requires a high school diploma, and one year of related experience.

Special Working Conditions

This position may be required to stand for long periods of time and may be required to lift

heavy objects such as bins/bundles of mail. This position may be required to have a valid

driver’s license in order to perform the duties of the job.

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