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2 spriNG 2011 F I R S T P E R S O N S I N G U L A R Library’s wealth of knowledge is vital to patients’ well-being JGh news A s John Lennon once sang, “Life is what happens to you while you’re busy making other plans.” That, in a nutshell, is how I ended up spending more than 40 years at the Jewish General Hospital in a dream job that I had never originally dreamt of. I’ve always loved books and the feel of libraries, but a librarian is not something I imagined I’d become. After earning my B.A. in 1968, I was about to take off for Paris to study French at the Sorbonne, when protesting Sorbonne students began rioting—and there went my plans! So I enrolled in the Master’s program in Library Science at McGill University which led, in my second year, to a part-time job at the JGH Medical Library (renamed the Health Sciences Library in the ’80s). In 1970, I launched Arlene Greenberg my career at the JGH Lady Davis Institute for Medical Research and, in 1978, became Chief Medical Librarian. Over the years, most of my contact has been with doctors, nurses and other healthcare professionals who come to the Health Sciences Library (Pavilion A, second floor) for trustworthy, timely information. However, I take great satisfaction in knowing that, ultimately, it’s the patients who benefit. By supporting scholarship and research—for everyone from the greenest student to the seasoned veteran—our team plays a crucial role in improving the quality of patient care. Through the library’s Patient and Family Resource Centre, we are also in direct contact with patients (or their relatives) who need reliable health information. To play such a vital role in a patient’s well-being is extremely gratifying. I’ve also been fortunate to witness a remarkable evolution. In the pre-digital ’70s, everything was manual and time-consuming. To find an article from the medical literature, I had to comb through the massive Index Medicus for appropriate references. Today, if you know where to look, answers can be pinpointed more quickly. No longer are librarians the only ones capable of locating medical information. Although the staff still depends on us to help navigate a vast array of online databases, journals, books and other resources, we have become educators. In this role, we provide others with skills to search for themselves, keep up to date and avoid information overload. Since so much data is available online, we go where staffers work and teach them in their own environment. We also attend rounds— for instance, in Surgery or the Neonatal Intensive Care Unit—to better understand their needs and quickly respond to highly specific requests. Fortunately, not all vestiges of the past have disappeared. During the hospital’s 75 th anniversary in 2009, the Health Sciences Library launched the Legacy Project to properly catalogue and preserve our rich trove of archival materials. To me, the library still feels like the oasis it always was—a refuge from the hospital’s hustle and bustle, where you can browse through newspapers, journals and books on subjects ranging from medicine to Judaica. Above all, it’s an essential repository of knowledge, to be navigated with a mouse-click or the turn of a printed page. Either way, I’m proud to be the guide. Arlene Greenberg Chief Medical Librarian Care for all. Spring 2011 Published by: SIR MORTIMER B. DAVIS - JEWISH GENERAL HOSPITAL DEPARTmENT OF PUBLIC AFFAIRS AND COmmUNICATIONS communications@jgh.mcgill.ca President: Bernard Stotland Executive Director: Dr. Hartley Stern Director of Public Affairs & Communications: Glenn J. Nashen Editor: Henry mietkiewicz Contributors: Laure-Elise Singer mark Shainblum Stephanie malley Pascal Fischer Francesca Frati Graphic design: Christine Lalonde Translation: Louise Trépanier Printer: Colorama Packaging and Printing Photography: JGH Audio-Visual Services To subscribe, please see page 13 Publications Mail Agreement #40062499 Return undeliverable mail with Canadian addresses to: Jewish General Hospital 3755 Côte Ste-Catherine Road, A-107 Montreal, Quebec H3T 1E2 Tel.: 514-340-8222 jgh.ca facebook.com/hgj.jgh twitter.com/hgj_ jgh A mcGill University Teaching Hospital
Cover Stories Features Jean Chrétien Contents No appointment? No problem! Pilot project soars 10 Easier access to health care Come one, come all 12 Patients’ walk-in experiences Vital signs 13 Adding up the numbers What, where, when? 13 Basic info On the cover: At the Herzl CRIU Walk-in Centre, Zohaib Ahmed is examined by Nurse Practitioner Kristel Constance with assistance from Nurse Practitioner Kelly Thorstad Annual General Meeting 4 Jean Chrétien’s keynote speech Pavilion K under way! 5 Premier Charest breaks ground Mind + body vs. cancer 14 The psychosocial strategy Of Special Interest Familiar Faces National recognition 7 JGH’s leadership award Healthcare strategies 7 Dr. Stern at the Board of Trade Survey says… 29 Patients rate the JGH Dynamic recruitment 30 A push to hire the best Surgical pioneer 19 New solution for aneurysms The Weekend and the Ride 20 One family, two events Reheating cold cases 22 Medical mysteries solved Foundation report 15 Auxiliary report 24 Newsmakers 26 To your health 28 The big picture 31 JGH News 3
Page 1: JEAN CHRÉTIEN’S KEYNOTE • PSYC
Page 5 and 6: Awards of Excellence President Bern
Page 7 and 8: News checkup JGH saluted for public
Page 9 and 10: Anniversary tributes keep coming On
Page 11 and 12: At the registrations desk, Coordina
Page 13 and 14: Légaré Street De la Peltrie Stree
Page 15 and 16: REPORT Exciting times for the entir
Page 17 and 18: Upcoming events for members Governo
Page 19 and 20: Cutting-edge surgery requires less
Page 21 and 22: family, three eager participants Je
Page 23 and 24: C. difficile targeted by promising
Page 25 and 26: aUXiliarY news tive lectures and in
Page 27 and 28: Photo: Nicolas Gallenne From left:
Page 29 and 30: JGH QUALITY PROGRAM In its latest h
Page 31 and 32: The Big Picture SPECIAL MOMENTS IN

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