WHOLESALE CATALOG - International Violin Co., Violin, Luthier ...

internationalviolin.com

WHOLESALE CATALOG - International Violin Co., Violin, Luthier ...

From left

to right:

Kenny,

Denny,

and Lori

4

easy

ways to order!

1. Order by phone:

800-542-3538

2. Shop online @

www.internationalviolin.com

3. Order by fax:

410-832-2528

4. Mail your order to:

International Violin Company, Ltd.

1421 Clarkview Road, Suite 118

Baltimore, MD 21209 USA

Phone: (410) 832-2525

Fax: (410) 832-2528

E-Mail: sales@internationalviolin.com

• MOST ORDERS SHIP WITHIN 24 HOURS

• FULLY STOCKED INVENTORY

• GREAT CUSTOMER SERVICE

Unauthorized reproduction of any part of this catalog without consent is prohibited.

International

Violin Company was founded in 1933 and

although a lot has changed, much has not. Violins are still

made the same way, players play the same way, and customer

satisfaction is still our number one priority. When I took over

the company in 1994 I had no idea how much I would fall in

love with this industry, the people, and the art of violin making.

Every day I speak with men and women who are passionate

about making, playing, and selling stringed instruments. I now

have customers and vendors throughout the world which I call

my friends. The social media age is here, and it’s so exciting

how easy it is to stay in touch. I appreciate all the feedback

and posts we get on a daily basis. Our number one goal here at

IVC is to please the customer. With this new catalog we’ve

expanded our inventory, kept prices as low as we can, and

included more photos. It was a long time in coming, but here it

is, and we hope you enjoy browsing the pages. As always, I

thank you for your patronage and continued support.

Musically yours,

Lori Kirr

Lori Kirr

FEATURED BRANDS

Aubert A Mirecourt

August Prell Bows

Bernadel

Black Diamond

Calvert Instruments

C:Dix

D’Addario

Despiau

Dorfler Bows

Dremel

Engelhardt-Link

Ernst Heinrich Roth

Fishman

Geipel

Gewa

Glasser Bows

Grobet

Grover

Hacklinger

Hans Royner Bows

Herdim

Ibex

Intelli

Intellitouch

Jaeger

Jargar

John Brasil Bows

Kaces

Kun

LaBella

Micro Mesh

Milo Stamm

NS Wav

P & H Bows

Pirastro

Prim

Semmlinger

Super Sensitive

Teller

Thomastik-Infeld

TKL

ULSA

Wittner

Gift Certificates are available by phone or online!

*Prices are subject to change

without notice.

To Order

BY PHONE: For fastest service, have your order ready, have

your credit card handy and call us at 1-800-542-3538. We

accept Visa, MasterCard, and Discover.

ONLINE: Visit our website at www.internationalviolin.com to

order online via the internet.

BY FAX: 410-832-2528, please include your name, address,

telephone number, and credit card information.

BY MAIL: When ordering by mail you may pay by check,

money order, or credit card.(We accept Visa, MasterCard, or

Discover) Mail orders to: International Violin Company, 1421

Clarkview Road, Suite 118, Baltimore, MD 21209

INTERNATIONAL VIOLIN’S GUARANTEE: If you are not completely

satisfied with you purchase, return the item(s) and we

will gladly make an exchange or refund the purchase price,

whichever you request. All we ask is that the item(s) be

returned within 10 days of receipt in its original condition.

Strings are non-returnable once they are installed on an

instrument.

Shipping Information

Shipping costs have become more expensive. In the contiguous 48

states we will either ship your order UPS or Priority Mail. We will base

our decision based on weight, size of package and location of shipping

address. Additional shipping costs will be charged on instruments,

cases and all oversized parcels like cellos, cello cases, and oversized

tonewoods, just to name a few. Basses will be shipped by commercial

truck and charged according to current freight rates.

Next Day, 2nd Day, and 3 Day Air are available but you must call for a

quote. Again it’s based on size, weight and location of shipping

address. It has become impossible to try to create a chart of faster

service charges.

Violin String only orders (up to 3 sets) can be shipped First Class

Mail for $3.00 in the United States. Larger string only orders and

light packages can go Priority Mail for a discounted price, (USA only).

Shipping within the Contiguous 48 states–

if your order subtotals : Add this:

TO ORDER CALL TOLL FREE 1-800-542-3538

Outside the USA: 410-832-2525 Fax: 410-832-2528

www.internationalviolin.com

email: sales@internationalviolin.com

Up to $40.00 $ 9.00

$40.01 - $59.00 $ 11.00

Over $59.01 $13.50

** Extra shipping charges may apply to heavy or bulky

packages and rural routes.

Shipping outside the contiguous 48 states will be charged by weight

and size according to the country. If you require an exact quote

please email sales@internationalvioin.com, but we will send it the

safest most economical way. We will never send orders using a 3rd

party freight forwarder. Please Note: Prices and shipping costs are subject

to change without notice.

Returns

All returns and exchanges must be made within 10 days of

receipt. When returning an item, be sure to wrap securely in a

box or a padded envelope only, and enclose a copy of invoice.

Never mail a return in a regular envelope. Ship insured and

prepaid to:

International Violin Company

1421 Clarkview Road, Suite 118, Baltimore, MD 21209

We will issue you a credit or refund, or exchange the item.

Please Note: All videotape and book sales are final. Defective

tape may be returned for the same tape.

Damaged or Lost Items

Inspect your shipment immediately! Obvious damage or missing

cartons should be noted on your delivery receipt. If you

have concealed damage, report this at once to the carrier and

request an inspection. Until a claim is settled, please hold

onto any damaged or incomplete cartons. Call one of our

Customer Service Representatives within 48 hours of delivery

and report any damage or losses to your shipment. That way,

we are better prepared to assist you with your claim.

Back Orders

If we are out of stock on a particular item, we ask that you be

patient. Back ordered items will be shipped to you as soon as

they are available. We’ll automatically cancel any back order

after 4 weeks.

Please Note: Items paid by credit card are only charged at the

time of actual shipment.

UPS SHIPPING & DELIVERY ZONE MAP

Approximate Delivery Time

1-2 business days

2-3 business days

3-4 business days

4-5 business days

5-6 business days

6-7 business days

*Prices are subject to change

without notice.

ORDERING INFORMATION

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