Candidate Support Pack - Scottish Qualifications Authority

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Publishing information Second edition Published date: February 2012 Publication code: DB5766 First published 2007 Published by the Scottish Qualifications Authority The Optima Building, 58 Robertson Street, Glasgow G2 8DQ Lowden, 24 Wester Shawfair, Dalkeith, Midlothian EH22 1FD www.sqa.org.uk The information in this publication may be reproduced in support of SQA qualifications. If it is reproduced, SQA should be clearly acknowledged as the source. If it is to be used for any other purpose, then written permission must be obtained from the Communications Team at SQA. It must not be reproduced for trade or commercial purposes. Note: Activities should be carried out in conjunction with current Health and Safety legislation and local safety practices. © Scottish Qualifications Authority 2012
Contents Section 1: Introduction Section 2: Health, safety and security at work in the laundry and dry-cleaning industry (HS2) Introduction Fire Accidents and emergencies Other hazards in the laundry plant Electricity and machine safety Control of Substances Hazardous to Health (COSHH) Security End of Unit Activity Activity answer sheets Section 3: Classify items and make up loads for cleaning (LDC3) Introduction Sorting domestic, personal and specialist laundry Sorting contract laundry Classification Activity answer sheets Section 4: Inspect and dispatch laundered and cleaned items (LDC17) Introduction Retail packing and dispatch Bulk packing and dispatch Activity answer sheets 2.1 2.5 2.11 2.17 2.27 2.35 2.43 2.49 2.51 3.1 3.3 3.19 3.25 3.33 4.1 4.3 4.15 4.19 GC8N 22 — Laundry Operations Level 2 iii
Page 1: Candidate Support Pack LAUNDRY OPER
Page 5 and 6: Section 10: Maintain effective work
Page 7 and 8: Laundry Operations Level 2 GC8N 22
Page 9 and 10: Introduction About this pack Welcom
Page 11 and 12: Laundry Operations Level 2 GC8N 22
Page 13 and 14: Contents Introduction About this Un
Page 15 and 16: Control of Substances Hazardous to
Page 17 and 18: Introduction About this Unit This U
Page 19 and 20: About this learning and teaching pa
Page 21 and 22: Fire Introduction On average, the B
Page 23 and 24: Safe on high voltages Dry powder Mu
Page 25 and 26: Fire drill procedures When the fire
Page 27 and 28: Accidents and emergencies Introduct
Page 29 and 30: If there are any special pieces of
Page 31 and 32: Hazards in the workplace Sharp thin
Page 33 and 34: Other hazards in the laundry plant
Page 35 and 36: In laundries that use compressed ai
Page 37 and 38: For example, mixing hydrogen peroxi
Page 39 and 40: Activity 11 Which of the following
Page 41 and 42: Self-check questionnaire 1 2 3 4 5
Page 43 and 44: Electricity and machine safety Intr
Page 45 and 46: Activity 14 Choose a machine that y
Page 47 and 48: Tumble dryer death at Warrender pla
Page 49 and 50: The maintenance of machinery and eq
Page 51 and 52: Control of Substances Hazardous to
Page 53 and 54:
Products that have been assessed as
Page 55 and 56:
Chemical spillage Spillages or leak
Page 57 and 58:
Self-check questionnaire 1 2 3 4 5
Page 59 and 60:
Security Introduction Security in t
Page 61 and 62:
Operating machinery and equipment N
Page 63 and 64:
Page 65 and 66:
End of Unit activity Major incident
Page 67 and 68:
Activity answer sheets: Fire Activi
Page 69 and 70:
Activity 3 Please ask your trainer
Page 71 and 72:
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Activity answer sheets: Accidents a
Page 75 and 76:
Activity answer sheets: Other hazar
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Activity 11 Which of the following
Page 79 and 80:
Activity 13 What protective clothin
Page 81 and 82:
Activity answer sheets: Electricity
Page 83 and 84:
Page 85 and 86:
Activity answer sheets: Control of
Page 87 and 88:
Page 89 and 90:
Activity answer sheets: Security Se
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Laundry Operations Level 2 GC8N 22
Page 93 and 94:
Contents Introduction About this Un
Page 95 and 96:
Introduction About this Unit This U
Page 97 and 98:
Sorting domestic, personal and spec
Page 99 and 100:
Incorrect lifting of laundry bag by
Page 101 and 102:
Activity 2 1 You see smoke coming f
Page 103 and 104:
Activity 4 Detail below the marking
Page 105 and 106:
Disinfection of infected linen in t
Page 107 and 108:
As with all systems, it is not with
Page 109 and 110:
Symbol 40 40 40 Symbol WASHING Brie
Page 111 and 112:
Activity 9 A pastel blue and white
Page 113 and 114:
Sorting contract laundry Introducti
Page 115 and 116:
Setting up the workstation The sort
Page 117 and 118:
Sorting tables should be used when
Page 119 and 120:
Classification Introduction Life wo
Page 121 and 122:
The classification of domestic and
Page 123 and 124:
Soiling type The influence of soili
Page 125 and 126:
Activity 21 Answer sheets p. 3.51 1
Page 127 and 128:
Activity answer sheets: Sorting dom
Page 129 and 130:
Activity 3 Answer the following que
Page 131 and 132:
Activity 6 Question p. 3.11 You are
Page 133 and 134:
Self-check questionnaire 1 What typ
Page 135 and 136:
Activity answer sheets: Sorting con
Page 137 and 138:
Activity 12 Why do you think it is
Page 139 and 140:
Self-check questionnaire 1 Document
Page 141 and 142:
Activity answer sheets: Classificat
Page 143 and 144:
Activity 19 Cotton pillowcases are
Page 145 and 146:
Activity 21 Question p. 3.31 1 Some
Page 147 and 148:
Notes GC8N 22 — Laundry Operation
Page 149 and 150:
Page 151 and 152:
Page 153 and 154:
Page 155 and 156:
Retail packing and dispatch Introdu
Page 157 and 158:
Folding In the modern laundry there
Page 159 and 160:
Pillow slips, kitchen cloths and ot
Page 161 and 162:
The following is the way in which t
Page 163 and 164:
Once you have checked the buttons/z
Page 165 and 166:
Packaging Laundries use many differ
Page 167 and 168:
Bulk packing and dispatch Introduct
Page 169 and 170:
Packing Laundries are increasingly
Page 171 and 172:
Activity answer sheets: Retail pack
Page 173 and 174:
Self-check questionnaire 1 What doe
Page 175 and 176:
Activity answer sheets: Bulk packin
Page 177 and 178:
Self-check questionnaire 1 What wei
Page 179 and 180:
Page 181 and 182:
Page 183 and 184:
Contents Introduction About these U
Page 185 and 186:
Operation of a continuous tunnel wa
Page 187 and 188:
Introduction About these Units The
Page 189 and 190:
Regulations, rules and guidelines Y
Page 191 and 192:
• Checking there is sufficient wa
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• How to plan work, making the be
Page 195 and 196:
Health and safety and maintenance p
Page 197 and 198:
Interruptions to water supply are u
Page 199 and 200:
A high dip on a wash will result in
Page 201 and 202:
Self-check questionnaire 1 What do
Page 203 and 204:
The ingredients for a successful wa
Page 205 and 206:
Activity 6 1 Find out what your lau
Page 207 and 208:
The ideal wash action will also be
Page 209 and 210:
Activity 8 1 Detail the types and n
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The diagram below shows a droplet o
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Enzymes Enzymes are very complex or
Page 215 and 216:
Activity 9 Activity 9 1 List the na
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The wash process Introduction You n
Page 219 and 220:
Activity 10 If you were to use hydr
Page 221 and 222:
If your machine has a PLC (Programm
Page 223 and 224:
Routine maintenance However, some o
Page 225 and 226:
Activity 11 Using the information y
Page 227 and 228:
Self-check questionnaire 1 Explain
Page 229 and 230:
The continuous tunnel washer (CTW)
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How a continuous tunnel washer work
Page 233 and 234:
Hardness Water hardness is the amou
Page 235 and 236:
71 ºC Minimum thermal disinfecting
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Level of water This is usually refe
Page 239 and 240:
Activity 16 Select a CTW in your wa
Page 241 and 242:
As virtually all soiling is either
Page 243 and 244:
Soap Soap is still added to some fu
Page 245 and 246:
Sodium hypochlorite is normally sol
Page 247 and 248:
Activity 20 What bleach do you use
Page 249 and 250:
Main wash zone This area is where t
Page 251 and 252:
Activity 22 Answer sheets p. 5.111
Page 253 and 254:
Due to the problems of manual handl
Page 255 and 256:
For polyester and polyester cotton
Page 257 and 258:
If a bag gets stuck, and is not qui
Page 259 and 260:
Activity 24 Having identified the p
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Activity 26 Look at the illustratio
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Compressed air supply If you are us
Page 265 and 266:
on wash quality such as detergent,
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Activity 27 Find out what the steam
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Process of a continuous tunnel wash
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The weighing device therefore needs
Page 273 and 274:
Troubleshooting Introduction Despit
Page 275 and 276:
• Temperature of peroxide/perbora
Page 277 and 278:
Activity answer sheets: Health and
Page 279 and 280:
Activity 5 Question p. 5.14 1 What
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Self-check questionnaire (continued
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Activity answer sheets: The ingredi
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Activity 9 Product name Hazard warn
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Page 289 and 290:
Activity answer sheets: The wash pr
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Self-check questionnaire Use this s
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Activity answer sheets: The continu
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Activity 17 Question p. 5.58 List t
Page 297 and 298:
Activity 22 Question p. 5.65 Follow
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Activity 25 How do you programme yo
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Activity 30 What are the safety fea
Page 303 and 304:
Page 305 and 306:
Activity answer sheets: Troubleshoo
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Page 309 and 310:
Page 311 and 312:
Page 313 and 314:
Tumble-dry items Introduction The p
Page 315 and 316:
A standard steam heated tumbler Hea
Page 317 and 318:
Switches, dials or levers will be a
Page 319 and 320:
Air drawn from outside the building
Page 321 and 322:
Choice of drying process The choice
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If you are given an item made from
Page 325 and 326:
Self-check questionnaire 1 What are
Page 327 and 328:
Activity answer sheets: Tumble-dry
Page 329 and 330:
Activity 5 1 Write a list of six it
Page 331 and 332:
Self-check questionnaire 1 What are
Page 333 and 334:
Page 335 and 336:
Page 337 and 338:
Contents Introduction About these U
Page 339 and 340:
Introduction About these Units The
Page 341 and 342:
Key areas of knowledge and understa
Page 343 and 344:
Health and safety and maintenance p
Page 345 and 346:
Activity 2 Answer sheets p. 7.27 Li
Page 347 and 348:
Common mechanical faults Presses ca
Page 349 and 350:
Types of steam, types of press and
Page 351 and 352:
Single head press with twin rotatin
Page 353 and 354:
Triple bucks press In this press, t
Page 355 and 356:
Folding Once items have been presse
Page 357 and 358:
Finishing heat sensitive fabrics In
Page 359 and 360:
Labelling for recommended ironing t
Page 361 and 362:
Press clothing Introduction Finishe
Page 363 and 364:
Traditional press clothing — in t
Page 365 and 366:
Activity answer sheets: Health and
Page 367 and 368:
Activity answer sheets: Types of st
Page 369 and 370:
Self-check questionnaire 1 Explain
Page 371 and 372:
Activity answer sheets: Finishing h
Page 373 and 374:
Activity answer sheets: Press cloth
Page 375 and 376:
Page 377 and 378:
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About this learning and teaching pa
Page 383 and 384:
Process flat work through calenders
Page 385 and 386:
Dangling jewellery, such as bracele
Page 387 and 388:
Typical vacuum exhaust from clothed
Page 389 and 390:
Coil spring screwed into roll struc
Page 391 and 392:
A gauge (ammeter) showing the amoun
Page 393 and 394:
Activity 3 Answer sheets p. 8.26 Wh
Page 395 and 396:
Activity 5 Answer sheets p. 8.27 Wh
Page 397 and 398:
Hand feeder If hand feeding is used
Page 399 and 400:
Calendering problems Calendering ca
Page 401 and 402:
Self-check questionnaire 1 What is
Page 403 and 404:
Activity answer sheets: Process fla
Page 405 and 406:
Activity 5 Question p. 8.17 What pr
Page 407 and 408:
Activity 9 Question p. 8.22 Activit
Page 409 and 410:
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Page 417 and 418:
Dry-finish and inspect garments usi
Page 419 and 420:
Buffer storage area A buffer storag
Page 421 and 422:
This examination will usually prece
Page 423 and 424:
Garment presentation to the tunnel
Page 425 and 426:
• Pressure creasing — when the
Page 427 and 428:
Tunnel finisher close down routine
Page 429 and 430:
The finishing characteristics of po
Page 431 and 432:
Self-check questionnaire Answer she
Page 433 and 434:
Activity answer sheets: Dry-finish
Page 435 and 436:
Activity 4 Question p. 9.12 After a
Page 437 and 438:
Self-check questionnaire 1 What is
Page 439 and 440:
Page 441 and 442:
Page 443 and 444:
Page 445 and 446:
It is divided into two sections:
Page 447 and 448:
Maintaining effective working relat
Page 449 and 450:
Activity 2 1 Give a brief descripti
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It is your employer's responsibilit
Page 453 and 454:
• your terms of employment • yo
Page 455 and 456:
Activity 8 Answer sheets p. 10.32 1
Page 457 and 458:
Communicating effectively with othe
Page 459 and 460:
Communicating with colleagues, imme
Page 461 and 462:
Activity 12 1 Working as a group, s
Page 463 and 464:
Acting on instructions If you are b
Page 465 and 466:
Activity 15 1 Make a short list of
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Activity answer sheets: Maintaining
Page 469 and 470:
Activity 3 Try to work on this acti
Page 471 and 472:
Activity 5 Question p. 10.8 1 Where
Page 473 and 474:
Activity 7 Question p. 10.10 1 At y
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Activity 9 Question p. 10.13 1 Give
Page 477 and 478:
Activity answer sheets: Communicati
Page 479 and 480:
Activity 12 Question p. 10.19 1 Wor
Page 481 and 482:
Activity 14 1 Who do you speak to o
Page 483 and 484:
Self-check questionnaire 1 2 3 4 De
Page 485 and 486:
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