The News at - Wes-Garde Components
The News at - Wes-Garde Components
The News at - Wes-Garde Components
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<strong>The</strong> <strong>News</strong> <strong>at</strong><br />
<strong>Wes</strong>-<strong>Garde</strong><br />
A Thought to Ponder:<br />
“Genius is one per cent inspir<strong>at</strong>ion, ninety-nine per cent perspir<strong>at</strong>ion.”<br />
Thomas Alva Edison<br />
<strong>Wes</strong>-<strong>Garde</strong> in the <strong>News</strong> - Congr<strong>at</strong>ul<strong>at</strong>ions!<br />
Peggy Nowlin (Outside Sales, Houston) was nomin<strong>at</strong>ed (and did win) the<br />
“2006 Outside Sales Person of the Year” for N<strong>at</strong>ional Associ<strong>at</strong>ion of Purchasing<br />
Management (N.A.P.M.)-Houston Chapter.<br />
Her nomin<strong>at</strong>ion letter reads in part “…Your thoroughness and follow-up, willingness<br />
to do wh<strong>at</strong> it takes to get the job done, product/market knowledge, familiarity<br />
with your product line/ business, technical support, communic<strong>at</strong>ions, organiz<strong>at</strong>ion,<br />
prepar<strong>at</strong>ion, honesty and overall <strong>at</strong>titude is the basis for this nomin<strong>at</strong>ion.”<br />
Jim White, General Manager, Irving, TX<br />
Peggy Nowlin (far left) receiving the award for N.A.P.M., Houston Chapter, 2006 Outside<br />
Sales Person of the Year.<br />
Summer 2006 Volume - 4<br />
<strong>Wes</strong>-<strong>Garde</strong> Welcomes<br />
All New Employees<br />
(March-June)<br />
John Jackson<br />
Rickie Taplin<br />
Maria Colon<br />
Jim Maleski<br />
Linda Parker<br />
C<strong>at</strong>hy Worley<br />
Jacob Marshall<br />
Noemaris Lopez<br />
John Lyon<br />
Dennis Buller<br />
Almando Santiago<br />
German Casillas<br />
Mike Hanson<br />
Hava Berbic<br />
Stephanie Bassett<br />
Barry Whipple<br />
Karen Godbey<br />
Lucas Simmons<br />
Ken Sawka<br />
Michele Blake
Introducing the New <strong>Wes</strong>-<strong>Garde</strong> Logo<br />
<strong>The</strong> new <strong>Wes</strong>-<strong>Garde</strong> logo has been slowly making its appearance. <strong>The</strong> new logo is the result of the collabor<strong>at</strong>ion between<br />
Vice President <strong>Wes</strong> Sorenson and Advertising Manager Krista Tulisano. <strong>Wes</strong> provided the initial rough idea<br />
and Krista revised and edited the artwork to come up with this logo. Look for the logo to continue to become an integral<br />
part of <strong>Wes</strong>-<strong>Garde</strong> branding.<br />
Michele Blake, Hartford<br />
St. Louis Branch <strong>News</strong><br />
Michael McElhone (left), St. Louis Branch Manager accepts an award from Charlie Adams (right), the<br />
local St. Louis Omron Sales Engineer, for <strong>Wes</strong>-<strong>Garde</strong>’s St Louis office having the highest sales dollars<br />
in Charlies’s area for fiscal year ending April 2005.<br />
St. Louis field sales force, April 2006 <strong>at</strong> a local ERA<br />
trade show. Left to right, Doug Kirkiewicz (St. Louis<br />
Sales), Dave McConnell (Iowa and Central IL), Bill<br />
Pugh (Kansas and Nebraska) and Michael McElhone,<br />
<strong>Wes</strong>tern Regional Sales Manager.
Noise Makers!<br />
When seeing or talking to your customers have you ever<br />
discussed buzzers, alerts or audio products of any kind?<br />
In most cases, the answer is probably ‘No’. How many of you are<br />
even aware th<strong>at</strong> we have a broad offering in audio products? Well<br />
we do!!!<br />
Projects Unlimited Inc is one of the leading manufacturers of<br />
audio products including buzzers, alerts, piezo benders, transducers<br />
and speakers. Some of you may recall the old Mallory ‘Sonalerts’.<br />
PUI has equivalent product and so much more! Virtually anything<br />
th<strong>at</strong> beeps, buzzes or produces sound in a small package can be<br />
found here. I call them ‘Noise Makers’!<br />
This is one of most overlooked areas in the design phase and<br />
is often an ‘afterthought’ even though thousands of products need<br />
an audible method of alerting the user for any number of reasons.<br />
Think about it. How many products do you see on a daily basis<br />
th<strong>at</strong> makes some kind of sound or noise? Tons! <strong>The</strong>y can range<br />
from the smallest electronic device to the panels of marine and<br />
transport<strong>at</strong>ion vehicles.<br />
<strong>The</strong> best part is PUI has a solution for almost all of them!<br />
From the smallest disc condenser microphone to panel mount<br />
alerts to w<strong>at</strong>er resistant speakers, you will find it <strong>at</strong> PUI. <strong>The</strong>y<br />
have the right product <strong>at</strong> a competitive price and they are always<br />
introducing something new. One of their most recent releases is a<br />
line of IP67 r<strong>at</strong>ed panel mount indic<strong>at</strong>ors th<strong>at</strong> can get as loud as<br />
108dBA (decibels). Perfect for many of the markets we focus on.<br />
Audio products are a gre<strong>at</strong> way to offer something different to your customers th<strong>at</strong> most of your competitors will fail to offer. It<br />
will show your understanding of the customer’s products and once designed in will keep your competition to a minimum and your<br />
profitability high! In a way, salespeople are like the ‘Noise Makers’ from PUI. <strong>The</strong>y alert the buyer to something important they<br />
should know. Make sure you alert your customers to PUI. <strong>The</strong> opportunities are there. Now let’s go out and make some NOISE!!!!<br />
Guy Lorenzo, Product Manager, Hartford<br />
Cooper-Bussman Magnum Oper<strong>at</strong>ions Top Growth Award 2005<br />
W es-<strong>Garde</strong> <strong>Components</strong> received this award for outstanding growth figures<br />
in 2005. <strong>Wes</strong>-<strong>Garde</strong> increased their sales by 62% over 2004 sales. As of<br />
April, <strong>Wes</strong>-<strong>Garde</strong> continues to show double digit growth and was up 23% over<br />
the same period in 2005.<br />
Mike Tomlinson
Weidmuller Rockstar Series Connectors<br />
Many of today’s applic<strong>at</strong>ions demand heavy duty, IP r<strong>at</strong>ed<br />
connectors. Transport<strong>at</strong>ion, Machinery and Energy<br />
markets often require a multi-conductor solution which offers a<br />
robust housing and a minimum of IP65 (NEMA 4X) protection.<br />
Weidmuller offers such a product with their Rockstar series. <strong>The</strong><br />
housings are only one half of the connector, the insert makes<br />
up the other. Weidmuller inserts are made from high-quality<br />
m<strong>at</strong>erials which enable the reliable transmission of even higher<br />
voltages in a confined space. In addition the entire range uses<br />
one type of plastic with UL endorsement and approved for<br />
railway engineering applic<strong>at</strong>ions. Rockstar connectors can be<br />
used worldwide without restrictions.<br />
Rockstar IP65/NEMA 4X - Your first choice for the majority<br />
of applic<strong>at</strong>ions. <strong>The</strong> housings are made from high quality diecast<br />
aluminum and are impact and corrosion resistant. <strong>The</strong> design of<br />
the stainless steel locking levers provides an absolute w<strong>at</strong>erproof<br />
and dustproof seal. Many options are offered to complete your<br />
connection choice from housings, sizes, cable entry and covers.<br />
Customer Success Story<br />
<strong>The</strong> Dreaded Misquote<br />
Advantages<br />
•<br />
•<br />
•<br />
•<br />
Multiple plugging and unplugging of electrical connections<br />
Reliable assembly under time pressure<br />
Corrosion protection<br />
IP65 and NEMA 4X for both aluminum and plastic<br />
housings<br />
Rockstar IP69K - When the applic<strong>at</strong>ion demands utmost in<br />
housing protection and shielding, the Rockstar Impact and<br />
Shielded series take over. Designed for tough outdoor mechanical<br />
conditions and for reliable immunity of electrical signals from<br />
interference. This series offers all the standard fe<strong>at</strong>ures but<br />
includes O-ring or flange seals.<br />
•<br />
•<br />
IP68 r<strong>at</strong>ed to DIN EN 60529<br />
IP69K r<strong>at</strong>ed to DIN 40050 - Part 9<br />
Mike Tomlinson, Product Manager, Hartford<br />
Recently I was involved in one of the most feared aspects of sales, “<strong>The</strong> Dreaded Misquote.” I had been dealing with a brand new<br />
customer who is a distributor as well as a parts supplier for the U.S. government. <strong>The</strong> customer requested th<strong>at</strong> I do a quick turn<br />
around on a multiple part Cole Hersee quote. In the process I misquoted one of the parts. I quoted $13.00 when our cost was actually<br />
$16.00! Yikes! Big difference there! To compound the m<strong>at</strong>ter, it wasn’t just one or two pieces; it was for six hundred pieces!<br />
I flipped out! Not only was this a gre<strong>at</strong> new potential account for <strong>Wes</strong>-<strong>Garde</strong> but the items were for the U.S. Government! <strong>The</strong>re was<br />
no way out of the pricing. So, I did wh<strong>at</strong> any good salesperson would have done; I tried to get someone else to fix it for me. After I got<br />
slapped and regained consciousness, I realized th<strong>at</strong> was not the way to go. I knew I would have to man up and make th<strong>at</strong> phone call.<br />
As I was dialing, the worst possible scenarios were running through my head, with the direst case resulting in the dreaded cancell<strong>at</strong>ion<br />
bomb coupled with the customer refusing to do any further business with us. I won’t bore you with the details of the convers<strong>at</strong>ion,<br />
(mostly me just crying and apologizing and crying some more; you know, the typical routine.) Surprisingly, the outcome could not have<br />
been more unexpected. Not only did the customer give me the business, they understood and actually thanked me for the prompt call<br />
and <strong>at</strong>tention to their account.<br />
I revised the order with the correct pricing, and to d<strong>at</strong>e I have booked more than FIFTY THOUSAND DOLLARS of new business.<br />
When my account base went from multiple markets to strictly marine accounts, this customer was most adamant about my continuing<br />
to handle their account (an exception was made to allow this to happen.)<br />
This just goes to show th<strong>at</strong> sometimes our biggest fears and adversities are not so bad after all: there is always an upside. As long as<br />
you have a positive <strong>at</strong>titude you can accomplish anything.<br />
JJ Roark, Lakeland, FL
Charlie Hustle Award<br />
Shena Galloway has worked for <strong>Wes</strong>-<strong>Garde</strong>, Florida for four<br />
years. Her initial position was as sales support for Frances Adams,<br />
who had several high profi le accounts <strong>at</strong> the time. Shena took<br />
the initi<strong>at</strong>ive to learn not only her duties but product knowledge<br />
of these accounts. When Frances was promoted to sales manager<br />
she had no qualms about turning over most of her account base to<br />
Shena.<br />
Shena has now been a sales person for a little over two years<br />
and has grown her account base over a million dollars. She has<br />
accomplished this by being very proactive in getting market share<br />
from each account, becoming profi cient in her product knowledge<br />
and following up on every lead. In January 2005 she took a call<br />
from a new account in South Florida looking for price and delivery<br />
on Mechanical Products. She booked the order. <strong>The</strong> customer<br />
was so impressed he asked her to quote on Cole Hersee parts and<br />
once again she booked the order. She gave all this inform<strong>at</strong>ion to<br />
Barbara Van Doren, outside sales rep for So. Florida, and asked<br />
her to please call on the customer right away. She also profi led the<br />
account and sent a line card and c<strong>at</strong>alogs pertaining to his market<br />
segment. Barbara and Shena worked as a team to set up a stocking<br />
program for the customer. He has recently added several Bussman<br />
circuit breakers to this stocking program. Quick responses,<br />
follow up and the overall team effort between inside and outside<br />
sales reps and this new account will do well over 100,000 for 2005<br />
Branch Comments<br />
North Carolina<br />
Shena Galloway and her Charlie Hustle award.<br />
From Mark Parker, General Manager of the Raleigh NC branch:<br />
“I would like to mention th<strong>at</strong> Vicky Barnes helped our NC loc<strong>at</strong>ion out. We had a customer’s line shutdown and Vicky spent a lot of<br />
time and effort with our manufacturer and her contacts with Carling and got our customer’s line back up and running.”<br />
Mark Parker, General Manager of the NC branch reports th<strong>at</strong> he and Carole Haskell, Inside Sales, recently managed to win a $26K<br />
TYCO/Agast<strong>at</strong> order away from the competition.<br />
New Jersey<br />
Priscilla Swanson, Branch Manager, Lakeland, FL.<br />
Mark Zembruski, Sales Coordin<strong>at</strong>or of the Mt. Laurel, NJ offi ce reports th<strong>at</strong> he and Chris Holownia, Inside Sales, make their offi ce a<br />
bi-lingual offi ce. Mark and Chris both speak the Polish language fl uently!<br />
Connecticut<br />
Please forward suggestions for articles, branch or employee news and photos to mblake@wesgarde.com.
Transport<strong>at</strong>ion Tid-Bits<br />
Time is money! This age old adage is more pertinent than ever,<br />
with respect to scheduling time when presenting new products<br />
to your engineering contacts. With many companies oper<strong>at</strong>ing<br />
under the mand<strong>at</strong>es of Lean Manufacturing and its principles, the<br />
numbers of engineers are less and their tasks and responsibilities<br />
are more! How do we overcome this sales “objection”, obstacle, or<br />
road block? TPP is the way to be, for sales success and design-in<br />
victory! Wh<strong>at</strong> is TPP you may ask? Our Transport<strong>at</strong>ion Product<br />
Pl<strong>at</strong>form “go-to-market str<strong>at</strong>egy”!<br />
Continuing our str<strong>at</strong>egic goal of identifying-focusing-and executing,<br />
this is how it will work:<br />
•<br />
•<br />
•<br />
•<br />
Identify a target market(s) and applic<strong>at</strong>ion<br />
Identify six complementary and associ<strong>at</strong>ed interests to<br />
th<strong>at</strong> applic<strong>at</strong>ion<br />
Focus on the accounts-customers and potentials in<br />
each territory.<br />
Execute sales calls, samples, and quot<strong>at</strong>ions of the six<br />
pack of products in this identified product pl<strong>at</strong>form.<br />
Concurrently, product and market based flyers will be cre<strong>at</strong>ed<br />
to support this program. Dependent on the TAM (total available<br />
market) trade advertising-in market specific trade public<strong>at</strong>ions may<br />
also support this effort and “close the loop” and “seal the deal”!<br />
Ultim<strong>at</strong>ely, it is the hybrid effort of Product Management<br />
(Guy Lorenzo, Mike Tomlinson, and Brett Macdonald) and Market<br />
Management (TJ Conroy and Scott Donohue) for the ultim<strong>at</strong>e support<br />
and success of our sales team-both inside and out! At present,<br />
Retirements<br />
This summer <strong>Wes</strong>-<strong>Garde</strong> says farewell<br />
to three employees form the Hartford<br />
office. <strong>The</strong> following <strong>Wes</strong>-<strong>Garde</strong> employees<br />
will be retiring and we wish them well<br />
on their next journey.<br />
Ted Ogorzalek – July 7, 2006<br />
• 21 years of service.<br />
Ernie Christ – July 7, 2006<br />
• 12 years of service<br />
Mark Buongirno - July 7, 2006<br />
• 7 years of service<br />
Thank You for your years of service to<br />
<strong>Wes</strong>-<strong>Garde</strong> and Good Luck in the future!<br />
we are developing a product pl<strong>at</strong>form focusing on the following:<br />
Market:<br />
• Construction equipment (i.e. Skid Steer Loaders)<br />
Product:<br />
•<br />
•<br />
•<br />
•<br />
•<br />
•<br />
•<br />
Airpax <strong>The</strong>rmal Sensing Products<br />
Apem (I Series and new joysticks<br />
Anderson Power Products<br />
Cherry (Speed and Proximity Sensors)<br />
Kilovac Contactors<br />
Multiplexing (Transport<strong>at</strong>ion Autom<strong>at</strong>ion)<br />
* Pran<br />
* Airpax/ED&D<br />
Otto (T9) Toggles<br />
Finally, to make our Product Pl<strong>at</strong>form approach successful<br />
everyone’s input and cooper<strong>at</strong>ion is needed. If you see a trend<br />
developing in any of the transport<strong>at</strong>ion accounts in your area, if<br />
you have had particular success with one of our products or product<br />
lines, or if you have a line or market on which you feel we<br />
should focus-PLEASE LET ME KNOW so we can share your<br />
success. Many competitors are targeting <strong>Wes</strong>-<strong>Garde</strong> and our core<br />
markets. As Russell Crowe said in the movie Gladi<strong>at</strong>or, “We will<br />
stay alive if we stick together”. As a team, <strong>Wes</strong>-<strong>Garde</strong> is untouchable.<br />
Thanks for your past and continued support. I look forward to<br />
working with everyone more closely in the future!<br />
Ted Ogorzalek, Mark Buongirno, Ernie Christ<br />
TJ Conroy, Transport<strong>at</strong>ion Sales Manager, Hartford
<strong>Wes</strong>-<strong>Garde</strong> Welcomes<br />
<strong>Wes</strong>-<strong>Garde</strong> <strong>Components</strong> Group, Lakeland Florida is pleased to announce three new additions<br />
to our sales staff. From left to right, Michael Hanson, Inside Sales rep, C<strong>at</strong>hy Worley, Inside<br />
Sales Manager, Barry Whipple, Inside Sales Rep.<br />
W e would like to extend a warm welcome to Dennis Buller,<br />
who joined our team in April as a Sales Technician in<br />
our Connecticut office. Dennis is working exclusively with the<br />
AirPax and PRAN digital multiplexing systems, which elimin<strong>at</strong>e<br />
much of the wiring and labor involved in vehicle electrical systems.<br />
Dennis is originally from Woodbridge, Connecticut, has an<br />
associ<strong>at</strong>e’s degree in Auto and Diesel Technologies, and served in<br />
the Navy for four years where he worked as an avi<strong>at</strong>ion electrician<br />
repairing electrical systems on F-14s. In 2004, Dennis gradu<strong>at</strong>ed<br />
from the University of Connecticut with a bachelor’s degree<br />
in Technological Change and Society. If you have questions about<br />
the AirPax or Pran Multiplexing systems, he can be reached <strong>at</strong><br />
860-525-6907 ext 149.<br />
Milestones<br />
January - June 2006<br />
John P<strong>at</strong>terson 32 years<br />
Harriett Laundria 27 years<br />
Sally Perez 24 years<br />
Cary Norman 23 years<br />
Doug Reynolds 22 years<br />
Sue Murray 22 years<br />
Tonya Porter 21 years<br />
Larry Rutherford 19 years<br />
Donna Nave 18 years<br />
Donna Beard 18 years<br />
Jay Rhodes 17 years<br />
Walt Szepanski 17 years<br />
Melinda Piper 15 years<br />
Gwen Etheridge 14 years<br />
Polly Oakley 14 years<br />
Alice Goodrich 14 years<br />
David McNay 13 years<br />
Lydia Diaz 12 years<br />
Don Hoffman 12 years<br />
Scott Donohue 12 years<br />
Carol Tr<strong>at</strong>ar 12 years<br />
Michele Jokl 12 years<br />
Laura Blevins 12 years<br />
Bill Preston 10 years<br />
Scott Porter 10 years<br />
John Perry 10 years<br />
Steve Heady 9 years<br />
Jim White 9 years<br />
Carol Rajcevac 8 years<br />
Bill McDonald 8 years<br />
Sally Lazaro 8 years<br />
Maria Rosa 7 years<br />
Pam Diermann 7 years<br />
P<strong>at</strong> Witham 7 years<br />
Fran Gallahan 6 years<br />
Dwight Cockson 6 years<br />
Steve Garvie 6 years<br />
P<strong>at</strong>ti R<strong>at</strong>hbun 6 years<br />
Barbara Van Doren 6 years<br />
Maria Cotto 6 years<br />
Melissa Gaynor 6 years<br />
Smajo Aljkanovic 5 years<br />
Enver Rizanovic 5 years<br />
Ajka Senderovic 5 years<br />
Reina Chavez 5 years
<strong>Wes</strong>-<strong>Garde</strong>’s New Home Page<br />
<strong>Wes</strong>-<strong>Garde</strong> Expands Advertising to “keyword” listings on Search Engines<br />
<strong>Wes</strong>-<strong>Garde</strong> is proud to announce th<strong>at</strong> we have expanded our advertising budget to include, “keyword” listings through ThomasNet<br />
and Google. Keyword advertising is pretty simple; basically we pay to have our name and website listed on the right hand side of<br />
a search engine when a specifi c word is typed on a specifi c search engine such as Google. <strong>Wes</strong>-<strong>Garde</strong> pays only when someone clicks to<br />
<strong>Wes</strong>-<strong>Garde</strong>’s website from a search engine.<br />
In conjunction with those efforts we have also reworked the <strong>Wes</strong>-<strong>Garde</strong> website to include more content for the specifi c lines<br />
th<strong>at</strong> we are paid sponsors for. Anderson Connector is a line th<strong>at</strong> we advertise on Google. We have set up a fe<strong>at</strong>ure products page for<br />
Anderson Connectors and send web inquires to th<strong>at</strong> page. In just a few months we have seen positive results in the form of liter<strong>at</strong>ure<br />
requests, RFQ’s and sample requests. Please ask new customers how they learned of us. <strong>Wes</strong>-<strong>Garde</strong> is trying to better understand where<br />
to alloc<strong>at</strong>e our advertising budget but we anticip<strong>at</strong>e growing our “keyword” advertising substantially in the coming months.<br />
Rock(er) Your (Customer’s) World!<br />
<strong>Wes</strong>-<strong>Garde</strong> Partnership Announced<br />
E<strong>at</strong>on’s NGR (New Gener<strong>at</strong>ion Rocker) is a stalwart of the<br />
industry and one th<strong>at</strong> bears consider<strong>at</strong>ion in almost any<br />
vehicle rel<strong>at</strong>ed applic<strong>at</strong>ion. Field proven and ergonomically<br />
designed with a myriad of gre<strong>at</strong> options this clean and <strong>at</strong>tractive<br />
European styled dual face rocker switch fi ts the industry<br />
standard 44 x 22mm panel cutout and should be one of the fi rst<br />
products you offer. Consider the following:<br />
• IP67 R<strong>at</strong>ed Sealed Switch (with panel seal)<br />
• Multiple LED’s for daylight readability<br />
• Custom Backlit Legends Available<br />
• Special Circuits and R<strong>at</strong>ings<br />
• Special Rocker, Bezel and Lens Colors<br />
• Locking Fe<strong>at</strong>ure<br />
<strong>The</strong>se are just some of the available options and more than<br />
enough to Rock(er) any customer or engineers world! Couple<br />
this with E<strong>at</strong>on’s new Design Registr<strong>at</strong>ion Program (details<br />
to follow!) and you now have an unbe<strong>at</strong>able combin<strong>at</strong>ion. With<br />
this product in your arsenal and the extra incentive to design it<br />
in you can’t lose. Go out and Rock(er) someone’s world today!<br />
Guy Lorenzo, Product Manager, Hartford<br />
Bob Sorenson, Vice President, Hartford<br />
<strong>Wes</strong>-<strong>Garde</strong> <strong>Components</strong> Group, Inc. is proud to announce a partnership with Wakefi eld Engineering of Pelham, New Hampshire.<br />
Wakefi eld is one of the oldest and largest manufacturers of he<strong>at</strong> sinks and thermal solutions. Guy Lorenzo will be interfacing<br />
with Wakefi eld for technical support. Inform<strong>at</strong>ion will be forthcoming.<br />
Bob Sorenson, Vice President, Hartford<br />
1.800.275.7090 www.wesgarde.com