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The News at - Wes-Garde Components

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<strong>The</strong> <strong>News</strong> <strong>at</strong><br />

<strong>Wes</strong>-<strong>Garde</strong><br />

A Thought to Ponder:<br />

“Genius is one per cent inspir<strong>at</strong>ion, ninety-nine per cent perspir<strong>at</strong>ion.”<br />

Thomas Alva Edison<br />

<strong>Wes</strong>-<strong>Garde</strong> in the <strong>News</strong> - Congr<strong>at</strong>ul<strong>at</strong>ions!<br />

Peggy Nowlin (Outside Sales, Houston) was nomin<strong>at</strong>ed (and did win) the<br />

“2006 Outside Sales Person of the Year” for N<strong>at</strong>ional Associ<strong>at</strong>ion of Purchasing<br />

Management (N.A.P.M.)-Houston Chapter.<br />

Her nomin<strong>at</strong>ion letter reads in part “…Your thoroughness and follow-up, willingness<br />

to do wh<strong>at</strong> it takes to get the job done, product/market knowledge, familiarity<br />

with your product line/ business, technical support, communic<strong>at</strong>ions, organiz<strong>at</strong>ion,<br />

prepar<strong>at</strong>ion, honesty and overall <strong>at</strong>titude is the basis for this nomin<strong>at</strong>ion.”<br />

Jim White, General Manager, Irving, TX<br />

Peggy Nowlin (far left) receiving the award for N.A.P.M., Houston Chapter, 2006 Outside<br />

Sales Person of the Year.<br />

Summer 2006 Volume - 4<br />

<strong>Wes</strong>-<strong>Garde</strong> Welcomes<br />

All New Employees<br />

(March-June)<br />

John Jackson<br />

Rickie Taplin<br />

Maria Colon<br />

Jim Maleski<br />

Linda Parker<br />

C<strong>at</strong>hy Worley<br />

Jacob Marshall<br />

Noemaris Lopez<br />

John Lyon<br />

Dennis Buller<br />

Almando Santiago<br />

German Casillas<br />

Mike Hanson<br />

Hava Berbic<br />

Stephanie Bassett<br />

Barry Whipple<br />

Karen Godbey<br />

Lucas Simmons<br />

Ken Sawka<br />

Michele Blake


Introducing the New <strong>Wes</strong>-<strong>Garde</strong> Logo<br />

<strong>The</strong> new <strong>Wes</strong>-<strong>Garde</strong> logo has been slowly making its appearance. <strong>The</strong> new logo is the result of the collabor<strong>at</strong>ion between<br />

Vice President <strong>Wes</strong> Sorenson and Advertising Manager Krista Tulisano. <strong>Wes</strong> provided the initial rough idea<br />

and Krista revised and edited the artwork to come up with this logo. Look for the logo to continue to become an integral<br />

part of <strong>Wes</strong>-<strong>Garde</strong> branding.<br />

Michele Blake, Hartford<br />

St. Louis Branch <strong>News</strong><br />

Michael McElhone (left), St. Louis Branch Manager accepts an award from Charlie Adams (right), the<br />

local St. Louis Omron Sales Engineer, for <strong>Wes</strong>-<strong>Garde</strong>’s St Louis office having the highest sales dollars<br />

in Charlies’s area for fiscal year ending April 2005.<br />

St. Louis field sales force, April 2006 <strong>at</strong> a local ERA<br />

trade show. Left to right, Doug Kirkiewicz (St. Louis<br />

Sales), Dave McConnell (Iowa and Central IL), Bill<br />

Pugh (Kansas and Nebraska) and Michael McElhone,<br />

<strong>Wes</strong>tern Regional Sales Manager.


Noise Makers!<br />

When seeing or talking to your customers have you ever<br />

discussed buzzers, alerts or audio products of any kind?<br />

In most cases, the answer is probably ‘No’. How many of you are<br />

even aware th<strong>at</strong> we have a broad offering in audio products? Well<br />

we do!!!<br />

Projects Unlimited Inc is one of the leading manufacturers of<br />

audio products including buzzers, alerts, piezo benders, transducers<br />

and speakers. Some of you may recall the old Mallory ‘Sonalerts’.<br />

PUI has equivalent product and so much more! Virtually anything<br />

th<strong>at</strong> beeps, buzzes or produces sound in a small package can be<br />

found here. I call them ‘Noise Makers’!<br />

This is one of most overlooked areas in the design phase and<br />

is often an ‘afterthought’ even though thousands of products need<br />

an audible method of alerting the user for any number of reasons.<br />

Think about it. How many products do you see on a daily basis<br />

th<strong>at</strong> makes some kind of sound or noise? Tons! <strong>The</strong>y can range<br />

from the smallest electronic device to the panels of marine and<br />

transport<strong>at</strong>ion vehicles.<br />

<strong>The</strong> best part is PUI has a solution for almost all of them!<br />

From the smallest disc condenser microphone to panel mount<br />

alerts to w<strong>at</strong>er resistant speakers, you will find it <strong>at</strong> PUI. <strong>The</strong>y<br />

have the right product <strong>at</strong> a competitive price and they are always<br />

introducing something new. One of their most recent releases is a<br />

line of IP67 r<strong>at</strong>ed panel mount indic<strong>at</strong>ors th<strong>at</strong> can get as loud as<br />

108dBA (decibels). Perfect for many of the markets we focus on.<br />

Audio products are a gre<strong>at</strong> way to offer something different to your customers th<strong>at</strong> most of your competitors will fail to offer. It<br />

will show your understanding of the customer’s products and once designed in will keep your competition to a minimum and your<br />

profitability high! In a way, salespeople are like the ‘Noise Makers’ from PUI. <strong>The</strong>y alert the buyer to something important they<br />

should know. Make sure you alert your customers to PUI. <strong>The</strong> opportunities are there. Now let’s go out and make some NOISE!!!!<br />

Guy Lorenzo, Product Manager, Hartford<br />

Cooper-Bussman Magnum Oper<strong>at</strong>ions Top Growth Award 2005<br />

W es-<strong>Garde</strong> <strong>Components</strong> received this award for outstanding growth figures<br />

in 2005. <strong>Wes</strong>-<strong>Garde</strong> increased their sales by 62% over 2004 sales. As of<br />

April, <strong>Wes</strong>-<strong>Garde</strong> continues to show double digit growth and was up 23% over<br />

the same period in 2005.<br />

Mike Tomlinson


Weidmuller Rockstar Series Connectors<br />

Many of today’s applic<strong>at</strong>ions demand heavy duty, IP r<strong>at</strong>ed<br />

connectors. Transport<strong>at</strong>ion, Machinery and Energy<br />

markets often require a multi-conductor solution which offers a<br />

robust housing and a minimum of IP65 (NEMA 4X) protection.<br />

Weidmuller offers such a product with their Rockstar series. <strong>The</strong><br />

housings are only one half of the connector, the insert makes<br />

up the other. Weidmuller inserts are made from high-quality<br />

m<strong>at</strong>erials which enable the reliable transmission of even higher<br />

voltages in a confined space. In addition the entire range uses<br />

one type of plastic with UL endorsement and approved for<br />

railway engineering applic<strong>at</strong>ions. Rockstar connectors can be<br />

used worldwide without restrictions.<br />

Rockstar IP65/NEMA 4X - Your first choice for the majority<br />

of applic<strong>at</strong>ions. <strong>The</strong> housings are made from high quality diecast<br />

aluminum and are impact and corrosion resistant. <strong>The</strong> design of<br />

the stainless steel locking levers provides an absolute w<strong>at</strong>erproof<br />

and dustproof seal. Many options are offered to complete your<br />

connection choice from housings, sizes, cable entry and covers.<br />

Customer Success Story<br />

<strong>The</strong> Dreaded Misquote<br />

Advantages<br />

•<br />

•<br />

•<br />

•<br />

Multiple plugging and unplugging of electrical connections<br />

Reliable assembly under time pressure<br />

Corrosion protection<br />

IP65 and NEMA 4X for both aluminum and plastic<br />

housings<br />

Rockstar IP69K - When the applic<strong>at</strong>ion demands utmost in<br />

housing protection and shielding, the Rockstar Impact and<br />

Shielded series take over. Designed for tough outdoor mechanical<br />

conditions and for reliable immunity of electrical signals from<br />

interference. This series offers all the standard fe<strong>at</strong>ures but<br />

includes O-ring or flange seals.<br />

•<br />

•<br />

IP68 r<strong>at</strong>ed to DIN EN 60529<br />

IP69K r<strong>at</strong>ed to DIN 40050 - Part 9<br />

Mike Tomlinson, Product Manager, Hartford<br />

Recently I was involved in one of the most feared aspects of sales, “<strong>The</strong> Dreaded Misquote.” I had been dealing with a brand new<br />

customer who is a distributor as well as a parts supplier for the U.S. government. <strong>The</strong> customer requested th<strong>at</strong> I do a quick turn<br />

around on a multiple part Cole Hersee quote. In the process I misquoted one of the parts. I quoted $13.00 when our cost was actually<br />

$16.00! Yikes! Big difference there! To compound the m<strong>at</strong>ter, it wasn’t just one or two pieces; it was for six hundred pieces!<br />

I flipped out! Not only was this a gre<strong>at</strong> new potential account for <strong>Wes</strong>-<strong>Garde</strong> but the items were for the U.S. Government! <strong>The</strong>re was<br />

no way out of the pricing. So, I did wh<strong>at</strong> any good salesperson would have done; I tried to get someone else to fix it for me. After I got<br />

slapped and regained consciousness, I realized th<strong>at</strong> was not the way to go. I knew I would have to man up and make th<strong>at</strong> phone call.<br />

As I was dialing, the worst possible scenarios were running through my head, with the direst case resulting in the dreaded cancell<strong>at</strong>ion<br />

bomb coupled with the customer refusing to do any further business with us. I won’t bore you with the details of the convers<strong>at</strong>ion,<br />

(mostly me just crying and apologizing and crying some more; you know, the typical routine.) Surprisingly, the outcome could not have<br />

been more unexpected. Not only did the customer give me the business, they understood and actually thanked me for the prompt call<br />

and <strong>at</strong>tention to their account.<br />

I revised the order with the correct pricing, and to d<strong>at</strong>e I have booked more than FIFTY THOUSAND DOLLARS of new business.<br />

When my account base went from multiple markets to strictly marine accounts, this customer was most adamant about my continuing<br />

to handle their account (an exception was made to allow this to happen.)<br />

This just goes to show th<strong>at</strong> sometimes our biggest fears and adversities are not so bad after all: there is always an upside. As long as<br />

you have a positive <strong>at</strong>titude you can accomplish anything.<br />

JJ Roark, Lakeland, FL


Charlie Hustle Award<br />

Shena Galloway has worked for <strong>Wes</strong>-<strong>Garde</strong>, Florida for four<br />

years. Her initial position was as sales support for Frances Adams,<br />

who had several high profi le accounts <strong>at</strong> the time. Shena took<br />

the initi<strong>at</strong>ive to learn not only her duties but product knowledge<br />

of these accounts. When Frances was promoted to sales manager<br />

she had no qualms about turning over most of her account base to<br />

Shena.<br />

Shena has now been a sales person for a little over two years<br />

and has grown her account base over a million dollars. She has<br />

accomplished this by being very proactive in getting market share<br />

from each account, becoming profi cient in her product knowledge<br />

and following up on every lead. In January 2005 she took a call<br />

from a new account in South Florida looking for price and delivery<br />

on Mechanical Products. She booked the order. <strong>The</strong> customer<br />

was so impressed he asked her to quote on Cole Hersee parts and<br />

once again she booked the order. She gave all this inform<strong>at</strong>ion to<br />

Barbara Van Doren, outside sales rep for So. Florida, and asked<br />

her to please call on the customer right away. She also profi led the<br />

account and sent a line card and c<strong>at</strong>alogs pertaining to his market<br />

segment. Barbara and Shena worked as a team to set up a stocking<br />

program for the customer. He has recently added several Bussman<br />

circuit breakers to this stocking program. Quick responses,<br />

follow up and the overall team effort between inside and outside<br />

sales reps and this new account will do well over 100,000 for 2005<br />

Branch Comments<br />

North Carolina<br />

Shena Galloway and her Charlie Hustle award.<br />

From Mark Parker, General Manager of the Raleigh NC branch:<br />

“I would like to mention th<strong>at</strong> Vicky Barnes helped our NC loc<strong>at</strong>ion out. We had a customer’s line shutdown and Vicky spent a lot of<br />

time and effort with our manufacturer and her contacts with Carling and got our customer’s line back up and running.”<br />

Mark Parker, General Manager of the NC branch reports th<strong>at</strong> he and Carole Haskell, Inside Sales, recently managed to win a $26K<br />

TYCO/Agast<strong>at</strong> order away from the competition.<br />

New Jersey<br />

Priscilla Swanson, Branch Manager, Lakeland, FL.<br />

Mark Zembruski, Sales Coordin<strong>at</strong>or of the Mt. Laurel, NJ offi ce reports th<strong>at</strong> he and Chris Holownia, Inside Sales, make their offi ce a<br />

bi-lingual offi ce. Mark and Chris both speak the Polish language fl uently!<br />

Connecticut<br />

Please forward suggestions for articles, branch or employee news and photos to mblake@wesgarde.com.


Transport<strong>at</strong>ion Tid-Bits<br />

Time is money! This age old adage is more pertinent than ever,<br />

with respect to scheduling time when presenting new products<br />

to your engineering contacts. With many companies oper<strong>at</strong>ing<br />

under the mand<strong>at</strong>es of Lean Manufacturing and its principles, the<br />

numbers of engineers are less and their tasks and responsibilities<br />

are more! How do we overcome this sales “objection”, obstacle, or<br />

road block? TPP is the way to be, for sales success and design-in<br />

victory! Wh<strong>at</strong> is TPP you may ask? Our Transport<strong>at</strong>ion Product<br />

Pl<strong>at</strong>form “go-to-market str<strong>at</strong>egy”!<br />

Continuing our str<strong>at</strong>egic goal of identifying-focusing-and executing,<br />

this is how it will work:<br />

•<br />

•<br />

•<br />

•<br />

Identify a target market(s) and applic<strong>at</strong>ion<br />

Identify six complementary and associ<strong>at</strong>ed interests to<br />

th<strong>at</strong> applic<strong>at</strong>ion<br />

Focus on the accounts-customers and potentials in<br />

each territory.<br />

Execute sales calls, samples, and quot<strong>at</strong>ions of the six<br />

pack of products in this identified product pl<strong>at</strong>form.<br />

Concurrently, product and market based flyers will be cre<strong>at</strong>ed<br />

to support this program. Dependent on the TAM (total available<br />

market) trade advertising-in market specific trade public<strong>at</strong>ions may<br />

also support this effort and “close the loop” and “seal the deal”!<br />

Ultim<strong>at</strong>ely, it is the hybrid effort of Product Management<br />

(Guy Lorenzo, Mike Tomlinson, and Brett Macdonald) and Market<br />

Management (TJ Conroy and Scott Donohue) for the ultim<strong>at</strong>e support<br />

and success of our sales team-both inside and out! At present,<br />

Retirements<br />

This summer <strong>Wes</strong>-<strong>Garde</strong> says farewell<br />

to three employees form the Hartford<br />

office. <strong>The</strong> following <strong>Wes</strong>-<strong>Garde</strong> employees<br />

will be retiring and we wish them well<br />

on their next journey.<br />

Ted Ogorzalek – July 7, 2006<br />

• 21 years of service.<br />

Ernie Christ – July 7, 2006<br />

• 12 years of service<br />

Mark Buongirno - July 7, 2006<br />

• 7 years of service<br />

Thank You for your years of service to<br />

<strong>Wes</strong>-<strong>Garde</strong> and Good Luck in the future!<br />

we are developing a product pl<strong>at</strong>form focusing on the following:<br />

Market:<br />

• Construction equipment (i.e. Skid Steer Loaders)<br />

Product:<br />

•<br />

•<br />

•<br />

•<br />

•<br />

•<br />

•<br />

Airpax <strong>The</strong>rmal Sensing Products<br />

Apem (I Series and new joysticks<br />

Anderson Power Products<br />

Cherry (Speed and Proximity Sensors)<br />

Kilovac Contactors<br />

Multiplexing (Transport<strong>at</strong>ion Autom<strong>at</strong>ion)<br />

* Pran<br />

* Airpax/ED&D<br />

Otto (T9) Toggles<br />

Finally, to make our Product Pl<strong>at</strong>form approach successful<br />

everyone’s input and cooper<strong>at</strong>ion is needed. If you see a trend<br />

developing in any of the transport<strong>at</strong>ion accounts in your area, if<br />

you have had particular success with one of our products or product<br />

lines, or if you have a line or market on which you feel we<br />

should focus-PLEASE LET ME KNOW so we can share your<br />

success. Many competitors are targeting <strong>Wes</strong>-<strong>Garde</strong> and our core<br />

markets. As Russell Crowe said in the movie Gladi<strong>at</strong>or, “We will<br />

stay alive if we stick together”. As a team, <strong>Wes</strong>-<strong>Garde</strong> is untouchable.<br />

Thanks for your past and continued support. I look forward to<br />

working with everyone more closely in the future!<br />

Ted Ogorzalek, Mark Buongirno, Ernie Christ<br />

TJ Conroy, Transport<strong>at</strong>ion Sales Manager, Hartford


<strong>Wes</strong>-<strong>Garde</strong> Welcomes<br />

<strong>Wes</strong>-<strong>Garde</strong> <strong>Components</strong> Group, Lakeland Florida is pleased to announce three new additions<br />

to our sales staff. From left to right, Michael Hanson, Inside Sales rep, C<strong>at</strong>hy Worley, Inside<br />

Sales Manager, Barry Whipple, Inside Sales Rep.<br />

W e would like to extend a warm welcome to Dennis Buller,<br />

who joined our team in April as a Sales Technician in<br />

our Connecticut office. Dennis is working exclusively with the<br />

AirPax and PRAN digital multiplexing systems, which elimin<strong>at</strong>e<br />

much of the wiring and labor involved in vehicle electrical systems.<br />

Dennis is originally from Woodbridge, Connecticut, has an<br />

associ<strong>at</strong>e’s degree in Auto and Diesel Technologies, and served in<br />

the Navy for four years where he worked as an avi<strong>at</strong>ion electrician<br />

repairing electrical systems on F-14s. In 2004, Dennis gradu<strong>at</strong>ed<br />

from the University of Connecticut with a bachelor’s degree<br />

in Technological Change and Society. If you have questions about<br />

the AirPax or Pran Multiplexing systems, he can be reached <strong>at</strong><br />

860-525-6907 ext 149.<br />

Milestones<br />

January - June 2006<br />

John P<strong>at</strong>terson 32 years<br />

Harriett Laundria 27 years<br />

Sally Perez 24 years<br />

Cary Norman 23 years<br />

Doug Reynolds 22 years<br />

Sue Murray 22 years<br />

Tonya Porter 21 years<br />

Larry Rutherford 19 years<br />

Donna Nave 18 years<br />

Donna Beard 18 years<br />

Jay Rhodes 17 years<br />

Walt Szepanski 17 years<br />

Melinda Piper 15 years<br />

Gwen Etheridge 14 years<br />

Polly Oakley 14 years<br />

Alice Goodrich 14 years<br />

David McNay 13 years<br />

Lydia Diaz 12 years<br />

Don Hoffman 12 years<br />

Scott Donohue 12 years<br />

Carol Tr<strong>at</strong>ar 12 years<br />

Michele Jokl 12 years<br />

Laura Blevins 12 years<br />

Bill Preston 10 years<br />

Scott Porter 10 years<br />

John Perry 10 years<br />

Steve Heady 9 years<br />

Jim White 9 years<br />

Carol Rajcevac 8 years<br />

Bill McDonald 8 years<br />

Sally Lazaro 8 years<br />

Maria Rosa 7 years<br />

Pam Diermann 7 years<br />

P<strong>at</strong> Witham 7 years<br />

Fran Gallahan 6 years<br />

Dwight Cockson 6 years<br />

Steve Garvie 6 years<br />

P<strong>at</strong>ti R<strong>at</strong>hbun 6 years<br />

Barbara Van Doren 6 years<br />

Maria Cotto 6 years<br />

Melissa Gaynor 6 years<br />

Smajo Aljkanovic 5 years<br />

Enver Rizanovic 5 years<br />

Ajka Senderovic 5 years<br />

Reina Chavez 5 years


<strong>Wes</strong>-<strong>Garde</strong>’s New Home Page<br />

<strong>Wes</strong>-<strong>Garde</strong> Expands Advertising to “keyword” listings on Search Engines<br />

<strong>Wes</strong>-<strong>Garde</strong> is proud to announce th<strong>at</strong> we have expanded our advertising budget to include, “keyword” listings through ThomasNet<br />

and Google. Keyword advertising is pretty simple; basically we pay to have our name and website listed on the right hand side of<br />

a search engine when a specifi c word is typed on a specifi c search engine such as Google. <strong>Wes</strong>-<strong>Garde</strong> pays only when someone clicks to<br />

<strong>Wes</strong>-<strong>Garde</strong>’s website from a search engine.<br />

In conjunction with those efforts we have also reworked the <strong>Wes</strong>-<strong>Garde</strong> website to include more content for the specifi c lines<br />

th<strong>at</strong> we are paid sponsors for. Anderson Connector is a line th<strong>at</strong> we advertise on Google. We have set up a fe<strong>at</strong>ure products page for<br />

Anderson Connectors and send web inquires to th<strong>at</strong> page. In just a few months we have seen positive results in the form of liter<strong>at</strong>ure<br />

requests, RFQ’s and sample requests. Please ask new customers how they learned of us. <strong>Wes</strong>-<strong>Garde</strong> is trying to better understand where<br />

to alloc<strong>at</strong>e our advertising budget but we anticip<strong>at</strong>e growing our “keyword” advertising substantially in the coming months.<br />

Rock(er) Your (Customer’s) World!<br />

<strong>Wes</strong>-<strong>Garde</strong> Partnership Announced<br />

E<strong>at</strong>on’s NGR (New Gener<strong>at</strong>ion Rocker) is a stalwart of the<br />

industry and one th<strong>at</strong> bears consider<strong>at</strong>ion in almost any<br />

vehicle rel<strong>at</strong>ed applic<strong>at</strong>ion. Field proven and ergonomically<br />

designed with a myriad of gre<strong>at</strong> options this clean and <strong>at</strong>tractive<br />

European styled dual face rocker switch fi ts the industry<br />

standard 44 x 22mm panel cutout and should be one of the fi rst<br />

products you offer. Consider the following:<br />

• IP67 R<strong>at</strong>ed Sealed Switch (with panel seal)<br />

• Multiple LED’s for daylight readability<br />

• Custom Backlit Legends Available<br />

• Special Circuits and R<strong>at</strong>ings<br />

• Special Rocker, Bezel and Lens Colors<br />

• Locking Fe<strong>at</strong>ure<br />

<strong>The</strong>se are just some of the available options and more than<br />

enough to Rock(er) any customer or engineers world! Couple<br />

this with E<strong>at</strong>on’s new Design Registr<strong>at</strong>ion Program (details<br />

to follow!) and you now have an unbe<strong>at</strong>able combin<strong>at</strong>ion. With<br />

this product in your arsenal and the extra incentive to design it<br />

in you can’t lose. Go out and Rock(er) someone’s world today!<br />

Guy Lorenzo, Product Manager, Hartford<br />

Bob Sorenson, Vice President, Hartford<br />

<strong>Wes</strong>-<strong>Garde</strong> <strong>Components</strong> Group, Inc. is proud to announce a partnership with Wakefi eld Engineering of Pelham, New Hampshire.<br />

Wakefi eld is one of the oldest and largest manufacturers of he<strong>at</strong> sinks and thermal solutions. Guy Lorenzo will be interfacing<br />

with Wakefi eld for technical support. Inform<strong>at</strong>ion will be forthcoming.<br />

Bob Sorenson, Vice President, Hartford<br />

1.800.275.7090 www.wesgarde.com

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