Housing and Support Program (HASP): Final Evaluation Report

5.2 Satisfaction with key life domains
Much of the questionnaire data collected as part of
the evaluation supports the views expressed above.
Clients were asked to rate their satisfaction with a
number of life domains on a seven-point scale ranging
from 1 = ‘very dissatisfi ed’ to 7 = ‘very satisfi ed’ (thus
a higher score represents higher levels of satisfaction).
The items focused on a number of different domains,
such as the way clients spend their time, their housing,
mental health services they receive, the services they
receive from the support agency, the neighbourhood
as a place to live, personal safety, and access to
transportation (see Fig. below).
Fig. 5.1 Satisfaction with life domains
Score
7
6
5
4
3
2
1
Spend
time
Housing
Neighbourhood
Support agency
Mental health
service
Transport
Domain (1 = least satisfied to 7 = most satisfied)
Personal
safety
The participants rated all domains as being positive,
with many of the domains rated close to ‘6’ (out of a
possible score of ‘7’). They were most satisfi ed by the
services provided by the relevant support agency
(mean score = 6.05) and least satisfi ed by the way
they spent their time (mean score = 5.37).
5.3 Involvement in vocational activities
Clients were asked to outline their involvement
in fi ve activity areas — paid employment, volunteer work,
TAFE/study, Clubhouse/Rehab, and craft/leisure. Clients
who claimed to have no involvement in any of these
activities were classifi ed as having ‘no structured activity’
(Fig. 5.2). While eight of the 80 clients interviewed (10.0%)
were in paid employment, the hours worked ranged from
four to 60 per week with a mean of 18.06 hours worked
per week. One client had two part-time jobs that required
him to work 60 hours per week. They worked in industry/
factories (three), construction (two), pamphlet delivery
(two), and newspaper delivery (one).
In addition to paid employment, 13 (16.2%) clients
indicated that they participated in volunteer work
(such as bookshop, garden centre, shop assistant,
sorting clothes with St Vincent de Paul, etc). The mean
number of hours spent on volunteer work was 8.15 hours
(range= two to 24 hours). Finally, eight clients (10%)
indicated that they attended TAFE and other training
programs. On average, clients spent 7.81 hours per week
in education (range = one to 28 hours).
Fig. 5.2 Main activity of HASP clients
Percent
60
40
20
0
Paid
employ
Legend Current
situation
Volunteer TAFE/
Training
Clubhouse/
Rehab
Desire
for future
Craft/
Leisure
No
structured
activity
Housing and Support Program (HASP)
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