Articulate July 2010 - Royal National Orthopaedic Hospital NHS Trust

Articulate July 2010 - Royal National Orthopaedic Hospital NHS Trust


To connect by a joint, to speak distinctly

african adventure



3 Who’s who in HR

7 Investing in our staff

9 Buttercup Walk

12 Wii love it!

July 2010 - Newsletter for the Royal National Orthopaedic Hospital Issue 100


4a future 14 New



3 Who’s who in HR

4-5 Securing a successful future

for the RNOH

6 Pension choices

7 Investing in our staff

8 African adventure

9 Buttercup Walk

10 Nursing team clock up the


11 Preserving history

12 Wii love it!

13 Crossing the pond for


14 New addition to foot and

ankle team

15 Going out in style

16 Christine’s corner

Editorial team


Anna Fox


& Foundation

Trust Liaison Officer

Extension 5349

Jackie Stephen

Head of Learning

& Corporate Affairs

Extension 5651

Christine Bows

Clinical Nurse


Extension 5279

Emma Carter

Head of Clinical


Bleep 716

Dipti Pisavadia


& Foundation Trust


Extension 5750

Mark Vaughan

Director of Human

Resources &

Corporate Affairs

Extension 5441

A message from Rob Hurd

I am delighted that the new government has confirmed that our proposals to

redevelop the Stanmore site can go-ahead as planned. This follows a review of all

spending approvals made by the Department of Health since January 2010. We

now have a clear way forward for our rebuild so that we can continue to provide

high quality, best value care for our patients. Staff across the Trust will have an

opportunity to contribute to the development of our plans for the new hospital,

not least by participating in a series of service transformation projects, which will

ensure that we are able to match our services to the new state-of-the-art facility.

Training bulletin






Rob Hurd

Chief Executive

The NHS Elite-Essential IT Skills qualification, fully accredited by the British

Computer Society, has been launched at the Trust.

Sign up to free on-line training courses available for all Microsoft packages, which

include Excel and Word. For further information, visit the training page on the

RNOH web.

All training courses, start times, locations and availability can be found on the

RNOH web. Look under education for the schedule of in-house courses.

Two hundred staff attended the annual Learning at Work Day, where information

and advice was on offer from Stanmore College, Bucks University and the RNOH

training team. Other activities included library tours and a demonstration of their

research facilities and software. Finally, the Disability Foundation offered an amazing

treat of free therapy sessions, massage and reflexology.

Staff side representatives, supervisors and managers are being

encouraged to enrol onto the coaching skills for partnership

course, which aims to increase the competence of

participants in coaching others, improve staff morale and

performance and reduce conflict and stress in the workplace.

The course consists of five workshops over four months.

The objectives are to:

H Promote understanding of staff and management perspectives

H Enhance skills in development, motivation and support of staff

H Refine skills to deal effectively with conflict and difficult


To find out more about what is available, contact the

training team on extension 5786, 5651 or 5570.

Staff who attended the

coaching skills for partnership

course. Back row, left to right:

Jacqueline Beccan, Karen

Holmes, Gill Fountain & Sue

Lister. Front row, left to right:

Ella Mukherjee, Leanne Chaney,

Donna Robertson & Lauren Cole

Enhancing staff and patient experience

The outpatient service improvement project is underway at Stanmore, which aims to

improve patient and staff experience.

The service improvement team have conducted a demand and capacity analysis for

Professor Briggs, Mr Skinner and Mr Tucker’s clinics, taking into consideration the following


• Clinic templates

• Rate that patients are overbooked

• Capacity

• Delays

• Flow in and out of X-ray

Jon Scott, Interim Director of Operations, said that this is an exciting project which is

designed to improve the situation for our patients and all staff working in the Outpatients’


“Actions are being taken, which will show improvements in overbooking of slots and

reduced numbers of patients in the department at any one time,” he said.

Following observations in clinics and interviews with outpatient staff, the team submitted

a range of recommendations. Some changes have been implemented already and had a

positive impact on the Outpatients’ Department.

The work in outpatients is part of a larger project, which will roll out across all outpatient

services over the coming months. We will keep you updated in future issues of Articulate.

If you would like to learn more about what is happening, email

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Who’s who in HR

The Human Resources Department is an operational team, which provides

advice to all staff and monitors HR processes to ensure consistency.

The department is led by John Masterson, Deputy Director of HR.

Natalie Shamash,

Recruitment and

Medical Staffing


Natalie is responsible for all aspects of

recruitment across the Trust and provides a

comprehensive recruitment and selection

service to managers and staff. Natalie runs a

recruitment cycle training programme,

which provides staff with specialist advice

and support on recruitment and selection.

Natalie and her team work closely with the

HR advisors to ensure that potential

employees meet the criteria to work in the

UK, have police and occupational health

clearance and hold the appropriate

qualifications to undertake the positions for

which they will be employed.

Tracey Ward,

Project Manager

and Advisor

Tracey’s role is to coordinate overseas

recruitment, which has included new

physicians’ assistants as well as nurses from

Portugal and the Philippines. Tracey leads

the temporary staffing team comprising Gill

Fountain, Jashoda Bhudia, Tracy Walsh and

Vanita Hirani. She also manages HR projects

such as the Electronic Staff Record (ESR) and

RA systems.

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Michelle supports the recruitment of

orthopaedic consultants, anaesthetists,

radiographers, SpRs, SHOs, and locums.

She is on maternity leave and is expected

to return to work later in the summer.

Natalie is currently deputising in this role.







Michelle Davis,

Medical Staffing


HR Administrators

The HR administrators

work closely with their

line manager Natalie to

provide a recruitment

service for the Trust.

They ensure a smooth

process from the

moment vacant positions

are advertised to

invitation to interviews,

successful appointment

and associated

documentation for an

individual to become an

employee of the Trust.

Also, they are

responsible for taking

new starters through

HR induction, putting

new starters on the

payroll system and

issuing contracts. Other

duties include taking

minutes in meetings and

disciplinary hearings,

and collecting absence

reports and vacancy



HR Advisors

Tracey Ward, Adrienne Weston, Karen

Parker and Mandy Adams provide

advice to managers on a wide range of

employment issues from recruitment to

retirement. They answer general queries

from staff and give appropriate advice

to managers to assist in the smooth

delivery of services, covering

performance, sickness absence,

disciplinary issues and also run a HR

skills for managers course. To ensure

continuity of support and advice, the

advisors have defined areas of

responsibility as follows:

Adrienne Weston,

spinal services,

therapies and estates

and facilities.

Mandy Adams,

sarcoma and joint

reconstruction units,

outpatients and


Karen Parker,

theatres, anaesthetics,

clinical services,

neurophysiology, clinical

rehabilitation, imaging,

radiologists, X-ray,

osteodensitometry and


Tracey Ward,

corporate areas, clinical

governance, PPU and





a successful future for the RNOH

Sheila Puckett,

Director of Service


What is service transformation?

“ Service transformation is directly linked to a successful,

sustainable future for the RNOH. It involves a number of key

projects, which aim to achieve world class standards for patient

outcomes and experience.

“Our outline business case for the redevelopment of the

Stanmore site was approved in March this year. It will be

challenging to make sure that we can afford the rebuild during

the coming time of financial constraints.

“We know we provide excellent outcomes for patients and

now we need to ensure every aspect of our work is up to patient

expectations of a world class service.

“Staff work exceptionally hard, but sometimes that’s because

we’re fire fighting, putting a lot of time and energy into sorting

out problems, which could be prevented.

“The service transformation programme focuses on

maintaining those exceptionally high clinical standards, but the

emphasis is on working in the most productive and efficient



As plans for the redevelopment of the

Stanmore site progress, work is underway

to ensure that the future of the RNOH is

successful and sustainable. This is directly

linked to the service transformation

programme, which Sheila Puckett, the

Director for this area, is leading. The

service transformation programme will

span a number of different areas and

participation from staff will be key to

ensuring we improve and transform the


Sheila explains more.

What are you trying to achieve?

“ The aims and objectives set for the transformation programme

as a whole are to:

n Improve patient experience

n Maintain our clinical standards and outcomes

n Achieve the financial savings needed for the redevelopment

n Improve productivity

“Our aim is to achieve world class standards for patient

outcomes and experience in the most productive and efficient

way. Our long-term goal is to ensure sound and stable finances

for the RNOH, so our rebuild and our future are secure.”

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How many projects are there and why so many?

“ At the moment, there are several projects running or about to

start, which are directly concerned with clinical services, plus a

few more cost improvement projects.

“The exact number for the whole programme hasn’t been

finalised as the programme is expected to run for three to five


“Some projects depend on outcomes from earlier projects,

especially if they are pilot projects, for example, pilot projects

concerned with digital dictation and also with outpatient clinics,

but we need to complete the pilots and evaluate the results

before setting up more. There are a lot of projects partly because

every department is likely to be affected. This is our opportunity

to look at everything we do.”

Who will be involved in/leading the projects?

“ Each project has a team who are in roles relevant to the work

of the project and have the right experience, knowledge and

influence to carry out the project actions.

“The team is selected by the project manager, together with

the project owner, the director who is accountable for the

success of the project.

“Over the lifetime of the programme, many staff will be

involved directly.

“Project managers will usually be managers in the relevant

department, but sometimes staff with specific knowledge will

take on this role, for example, members of the service

improvement team, or IT staff.”

When are the projects starting and completing?

“ Some projects have already started, because the service

transformation programme has brought together existing

projects, which began as a response to a need to improve

specific aspects of our services.

“Each project will have an anticipated end date in its project

plan, as the project manager and the team have to plan out how

long the tasks will take and when the project is expected to

deliver results.”

What do the projects involve?

“ Each project has aims and objectives, which the project team

will achieve through specific actions that form the project plan.

“The improvements made through every project make a

contribution to the goals of the programme. Ensuring that each

project is successful is key to the success of the programme.”

rticulate To connect by a joint, to speak distinctly

How will information be communicated to staff?

“ Staff members are key stakeholders for the programme, and it

is very important that we communicate in a range of ways.

“Sometimes it will be through articles like this. There will be a

page on the RNOH web and significant news will be

communicated through the usual methods such as Team Brief.

“Each project team has responsibility for informing and

involving those affected by the specific work of that project, so

you are likely to find out about projects through departmental

meetings and briefings as well.”

“Finally, the Trust will be holding an open day in the autumn for

staff to learn more about the redevelopment, and the service

transformation team will also run events on the same day to

enable staff to learn more about the programme.”

How will service transformation affect staff?

“ Some staff will be on a project team, which means investing

time and effort in the work. It’s also an opportunity to develop

your skills and knowledge. We will be setting up training and

information packages, plus ongoing support and mentoring in

project management.

“Apart from participating directly in projects, the intention of

the programme as a whole is to improve and transform the way

we do things at the RNOH, so our daily work will be affected


“I do strongly believe that making the hospital experience better

for patients, getting things right the first time and becoming

more productive will improve staff morale and satisfaction, but it

can also feel unsettling.”

Will you be involving external stakeholders?

“ We will involve patients – understanding their experience,

seeking views when we can and asking them to evaluate


“Other important external stakeholders, NHS London and the

North Central London sector are involved through the service

transformation committee meetings and reports.

“A track record of making changes, which result in better and

more productive services, is critical to progressing through the

timetable for the RNOH redevelopment, which will need NHS

London support at every stage."

Date for your diary

A short presentation will be given at

the Directors’ Open Forum on

19 August (Stanmore therapies staff room at 14.00)








“Good records management is

essential across all departments

that handle communication with

patients” says Alan Ball,

Information Governance Manager.

The NHS is undertaking a

pension choice exercise

following changes to its

pension scheme.


The information governance team want to raise awareness and

assist and support staff to achieve best practice in handling patient


The Information Commissioner has the power to fine

organisations or individuals up to £500,000 for serious breaches of

information security, for example, sending a letter to a patient

other than the intended recipient, (which happened recently).

We can avoid information breaches where patient identifiable

information is included, for example, name, address, full postcode,

date of birth and NHS number by doing the following:

l Generate letters from PAS (Patient Administration

System), wherever possible

l Use window envelopes for sending out patient


l Follow uniform processes to ensure continuity in

the way patient letters are sent



Over the coming months, the Trust will be

distributing NHS pension choice packs to all

staff who are members of the pension


Initially, members who were aged 50 or over on

1 October 2009 will receive their pack in the summer; those aged

50 or under on 1 October 2009 are due to receive theirs in

January/February 2011.

Packs will be available from HR who will request a signature

confirming receipt, to ensure that the Trust and the NHS Pension

Agency have delivered a pack to all staff who are eligible to take

part in the pension choice exercise, allowing them to make an

informed decision.

rticulate To connect by a joint, to speak distinctly

Martin O’Sullivan,

Patient Safety


The Trust has recruited five

staff members to enrol onto an

university course where they

will gain a diploma and qualify

as an Operating Department

Practitioner (ODP).

The selected candidates will have the

opportunity to study alongside other

health professionals, both in the

clinical environment and at university.

This initiative reflects the shortage of

ODPs in the NHS. The Trust has

therefore decided to invest in and

support its own staff who are

interested in progressing in this area.

Anna Fox finds out more...

Chris Curran,

Theatre Support


rticulate To connect by a joint, to speak distinctly

Investing in our


Martin O’Sullivan, Patient Safety Manager, tells of his experience as an ODP.

What attracted you to the role of an ODP?

“As a HCA I assisted the ODPs and scrub staff

and this is how I learnt about different roles and

the equipment they regularly use, which I find


“I was aware of how and what most of the

equipment was used for and wanted to achieve

a qualification so that I could practise as an ODP.

It was a regular progression at that time from

porter to HCA to ODP and I got a placement at

the Royal Free Hospital.

“I spent two years training and a year post

training before I was contacted by an old friend

at the RNOH and was invited to come back and

work for the RNOH.

“Also, as the majority of ODPs work in

anaesthetics, there was a lot of patient

interaction, which I enjoyed.“

What were the main challenges you faced?

“The main challenge was getting back into full

time education and learning how to study again.

There were 12 assignments to complete in two

years and on occasions I had to juggle three

assignments at the same time.”

Can you explain the role and responsibilities

of an ODP?

“The role of an ODP is either to be the

anaesthetic assistant, the scrub assistant or the

recovery practitioner. I preferred to assist the

anaesthetist as I did not enjoy standing for hours

scrubbed at an operating table. Although the

scrub is more challenging and both jobs are quite

repetitive, there is an extra element of risk and

responsibility when anaesthetising a patient.”

Why did you decide to work in theatres?

“I moved to theatres because of the training

opportunities available and to feel as though I

am helping patients.”

Why do you want to be an ODP?

“I want to take the next step in my career and

be more efficient in theatres.”

How will your role as a support worker differ

from that of an ODP?

“Being a support worker does not give me the

skills that will help me to achieve the level of

learning and training that I need to do more in

theatres; the ODP course will help me to do


How important is the role of an ODP?

“The ODP is an integral part of the operating

department. They can rotate between the three

different specialities in theatres and provide

valuable assistance in emergency situations.”

What did you enjoy most about being an ODP?

“The relationship that you build with the

anaesthetist. A good ODP can reduce the

pressure on the anaesthetist by providing the

assistance they need through good

communication and preparation. As an

anaesthetic ODP, both you and the anaesthetist

are segregated in an anaesthetic room therefore

it is essential that the ODP has all the equipment

to hand to cover all eventualities.”

Has the knowledge and skills you learnt from

the role benefitted your current role?

“The important part is always the safety and

wellbeing of the patient and your colleagues.

There is risk involved in every operation and I was

always interested in new ideas and methods to

reduce the risks. It is very interesting looking from

the outside inwards and seeing how things that

happen in theatres impact on other people’s jobs

and visa-versa.

“I worked in theatres for four years until I

became the patient safety manager.

“I am still an ODP and I have to complete a

certain number of hours within a two-year

registration period so I work a regular evening

shift and some Saturdays in theatres.”

Chris Curran has progressed from a porter to a theatre support worker and

has been selected for the university course.

Where will you train as an ODP? How long is

the course?

“Training will take place at the Royal Free

Hospital. This will involve working, training

and attending university at the same time.”

What are you looking forward to most about

being an ODP?

“Definitely new challenges and learning new

skills to do with theatres.”

What do you think is the most important part

of an ODP’s role?

“Caring for the patient and gaining the trust

of the patient and team I will be working in.”

trust wide


trust wide


African adventure

raises thousands

Financial boost for

pioneering research

Scat has committed £1million into researching

the DNA of sarcoma and the development of a

blood test to monitor progress of patients who

have been treated for cancer.

This collaborative project with the RNOH, London Sarcoma Service

and the Wellcome Trust Sander Institute has begun at the RNOH

under Professor Adrienne Flanagan.

Professor Flanagan said that the findings will have global implications

for cancer research and pave the way for the delivery of personalised


“The project will focus on finding all of the genetic abnormalities in

a large sample (100) of osteosarcoma, and developing diagnostic

tests that will enable early detection of recurrent cancer,” she said.

The project also includes optimisation of a blood test to allow early

detection of recurrent cancer and that will inform the doctor on how a

tumour responds to chemotherapy, allowing different treatment

regimes to be considered if required.

Phones 4U staff endured a tough trek up

Mount Kilimanjaro, Africa’s highest mountain,

in support of three cancer charities.

The 38-strong team undertook a six-day Tanzanian trek and

personal goals of raising a minimum of £1,000 for the Ellis Harriet

Clark Foundation (a former RNOH patient), Scat and Teenage

Cancer Trust.

Phones 4U has a greater target in sight as it aims to raise


Trish McEntee, Scat Fundraiser, said that Ellis Clark has left SCAT

a great legacy. “Ellis climbed many mountains during her

treatment and was greatly admired for her unfailing good nature,

courage and determination,” she added.

“It is very fitting that her mother, sister and the Phones 4U team

took Mount Kilimanjaro on in her memory.”

Scat website is now live.


Vulture sales



Donations from a

new children’s

book written by

Bill Zicker of the

Histopathology Department

will go towards Scat and the

RNOH Charity.

£3 from every book sale will be donated

to Scat in July and to the RNOH Charity in

August, September and October.

The book is in nine languages and can

be purchased from

and search for ISBN 978-0-615-26687-9.

Its retail price is £8.99.

rticulate To connect by a joint, to speak distinctly

Hundreds of participants attended the

annual Buttercup Walk on a scorching

Sunday in June, to raise money for

improving patient care.

Patients, their friends and family, staff and members of the public took part in

various activities including the 1km walk, bouncy castle and land train.

Peter Calder, this year’s Buttercup Walk Chairman opened the event by introducing the jazz

band from the Royal Academy School of Music, The Lydia Orange Quintet, and thanking

everyone for supporting the RNOH.

Rosie Stolarski, Head of Fundraising said this year’s event featured new attractions such as

the climbing tower and pony rides both of which proved to be a great hit.

“The walk began at noon with plenty of support cheering on those taking part before the

finishers were awarded their certificates and given some much needed water and fruit,” she said.

“It was so encouraging, albeit a moving sight, to see many past and present patients with

varying conditions undertaking this walk - ages ranged from three to 81.

“Watching these walkers really emphasised the significance of the work undertaken by the

RNOH and the importance of raising invaluable funds for the charity.”

This year, the raffle raised more than £2,000 and there was lots of positive feedback.

She added: “We would like to thank everyone that volunteered their time and worked so

hard to ensure that the day was such a success.

"A huge thank you to our top stall holders - Sheila Pillai’s cake stall, which made £246 and

Nina Ghodrati’s accessories stall, which raised £170. Well done ladies! Most of all we would

like to thank our walkers for participating; to date we are

still receiving sponsorship money."

Photos of the day will be available to

view on the RNOH website from

the end of July!

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"The Buttercup

Walk means so much to my

family as, without the RNOH, my five year

old daughter wouldn't be doing any walking at

all, having been treated throughout the whole of her

first year for bilateral talipes - 'club feet'."

Maxine White

the RNOH charity

“After my bi-lateral double knee replacement I was upright and

I could walk normally again - no more wheelchair and walking

sticks. To share the walk with children with their customised

wheelchairs, walking sticks and prostheses is a heart warming and

humbling experience. To help raise funds for this worthy cause

is the least I can do - they gave me my life back.”

Jennifer Le Quesne

“I have being doing the Buttercup Walk for many years, both on

foot and in my wheelchair. I go every year to show my support

and give my thanks to Mr Nejad and his team for helping me

to get where I am today - on my feet. Thanks again for all

the continued support the hospital gives to me.”

Adam Simpson, aged 13


trust wide

With 156 years of experience under one

roof, they are more than experienced in

dealing with a variety of musculoskeletal

problems, predominantly associated with

chronic pain.

Gill Thurlow, Lead Nurse on the Rehabilitation

Unit, said that she is proud to be part of a team

of committed healthcare professionals who

strive to disengage patients from the medical

model and to empower them to a position of

self management.

She added: “This is facilitated by a cohesive

team of physiotherapy, psychology,

occupational therapy and of course nurses,

supported by our medical colleagues, a unit

administrator and other team members.”

“In my own personal quarter of a century of

nursing, I have never worked in a more

committed and patient-focused team, that is truly

supportive both within,

and across professional

boundaries. That is why,

for me, the RNOH is one

of the top 100 places to


“As a team, we would

very much encourage

other colleagues to visit

the unit and learn more

about the work we

undertake here.”


From left to right: Unica Webb

(outpatients), Audrey Hynson

and Edna Bodegon (theatres)

Nursing team

clock up the years



Barbara Wade

Deputy Ward Manager



Cecilia Okpala




Jose Chavarria

Health Care Assistant



Maryse Moutou

Staff Nurse

Bolsover Street nursing team would like to

welcome Eugenie Simms and Regina Jemelina

to their team as clinic support workers and

Sister Justine McCall.

They would also like to thank Jo Ansell

whose secondment to the paediatric clinics at

Bolsover Street on a Wednesday is now over.

The staff really enjoyed having Jo as part of the

team and wish her all the best in the future.

A raffle was held for all nurses to celebrate

National Nurses’ Day in May. Lucky dip boxes

were also passed around the wards and


Ten nurses on the Rehabilitation Unit are boasting more

than a century and a half of service between them.



Janet Jenkins

Health Care Assistant



Marjorie Twitchell

Staff Nurse



Pam Oddotte

Staff Nurse



Lesley Goodbourn

Staff Nurse



Gill Thurlow

Lead Nurse



Pauline Ingosi

Staff Nurse

The Purchasing Department has been

donating empty toner cartridges from the

Trust to the Born Free Foundation

(international wildlife charity) for recycling

and have recently been awarded a certificate

acknowledging their support.

To all those who have been at the

Trust for a number of years, Bob

Harris, who was the head gardener

at the RNOH for more than 50 years

passed away on 23 May. Our

thoughts are with his family.

Bob Harris

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Julie explains: “Hilary Isham (RNOH librarian who

retired in 2005) and I visited the LMA in Clerkenwell to

see the RNOH’s collection in its new home.

“We trawled our way through annual reports,

minutes of meetings, other RNOH-related documents

along with information about the earlier hospitals that

merged to form it in the early 20th Century.

“The information we discovered reveals the

expansion of the RNOH, the acquisition of the

Stanmore site and identifies some of the people who

influenced its development.

“When the old Bolsover Street site was

decommissioned, papers were transferred from the old

Institute of Orthopaedics Library in the Bolsover Street

basement to the LMA in central London for


“The LMA holds archival records dating from 1067

to the present of many London local authorities,

public, business, religious and healthcare


“The RNOH’s documents are in good company as

the LMA includes in its impressive collections an

original copy of the 1215 Magna Carta.

“Although the Institute of Orthopaedics/RNOH

Library at Stanmore primarily holds recent books, DVDs

and journals on orthopaedics, musculoskeletal science

and related topics, older works from the 17th to 20th

Centuries formerly held in the Stanmore and Bolsover

Street libraries are held in UCL Special Collections and

Library Stores. A number of the 20th Century titles

were authored or edited by the RNOH or Institute of

Orthopaedics staff, and earlier works were

contributions from the personal libraries of H. Jackson

Burrows, Sir Herbert Seddon and others.”

trust wide


When Julie Noren, Site Librarian, and a former

colleague visited the London Metropolitan

Archives (LMA) to search through historical

documents of the RNOH, they discovered

some interesting information.


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Interesting facts we


Julie Noren (left) and Hilary Isham

■ An operating table for the RNOH cost £30 in 1913

■ The average length of stay for a patient at the

RNOH in 1932 was 272 days compared to 5.12

days in April/May 2010

■ In 1918, nurse probationers were paid £16 in

the first year and £18 in the second

■ In 1927 the RNOH acquired 70 additional acres

for the country branch (Stanmore) at a cost of

£10,000, but deferred the decision on how to

use the land to a later date

■ In 1919 the matron reported the need for new

linen; it was recommended that an

advertisement be placed in the personals

column of The Times for free linen

For further information, contact

the Orthopaedics Library in the

Teaching Centre.


trust wide

Wii love it!

Rehab patients are having fun while improving

their muscle strength and increasing their

cardio-vascular fitness by using a Wii Fit.

The games console, which includes yoga, football

heading, skiing and tight-rope walking, has been

bought with funds raised by the Buttercup Walk and

enables patients to participate in exercise programmes

that work on their balance, proprioception, flexibility

and core strength.

Physiotherapist Fiona McFadden said the Wii board has

the ability to monitor weight and BMI, which forms part of

the government’s agenda for aiding people to lose weight

and have a healthy lifestyle.

“Many of our patients own a Wii games console,” she


“It’s possible to tailor patients’ rehab to something they

enjoy at home, making it easier for them to continue

exercising and their rehabilitation after being discharged.

“For many patients who have an extended period of

stay in hospital, it adds another dimension to their

Eggs-ellent result

for young patients

Zoe Keates, second from left and

Matt Hardy, third from left, with the

children on the Coxen Ward

Zoe Keates, Senior Play

Specialist on the Coxen

and ADU, received a giant

chocolate egg, which has

been raffled raising £100

towards the cost of an

anaesthetic room.


“The money will be used to

purchase equipment for one

anaesthetic room, which will

help our young patients to

have a positive and less

stressful journey to theatre,”

said Zoe.

“I have been trying to get

this project off the ground for

a while now and I am looking

forward to fulfilling my aim.

“I would like to thank Matt

Hardy’s (General Manager,

Estates) friends who donated

the egg to the ward.”

Hilary Akhurst, School

Teacher on the Coxen and

ADU was the lucky winner

of the raffle.

Rehab patient participates in

an excercise programme

physiotherapy rehabilitation, which can increase

motivation. It’s an extremely fun activity for children as it

involves play-focused rehabilitation and can be used for

encouraging patients to carry out more ‘traditional’

physiotherapy rehabilitation.”

Wii Fit boards are now being used in neuro-stroke

rehabilitation, amputee rehabilitation and general

musculoskeletal Outpatient Physiotherapy Departments

with increasing success and positive feedback.

Margaret Harte staff would

like to welcome new additions

to the nursing team - Sisters

Oluwaseyi Beyioku and Nancy O’Connor and Staff Nurse

Sarah Siraj. They would also like to say good luck to Sister

Justine McCall who worked on the ward for nearly 20

years. They wish her every success in her new role as sister

at Bolsover Street.

Left: Sister Oluwaseyi Beyioku

Middle: Staff Nurse Sarah Siraj

Right : Sister Nancy O’Connor

Violetta Beninsig, Medirest’s Domestic

Assistant, is celebrating 35 years at the

Trust. She is working on the Coxen and

ADU and is an important and popular

member of the ward team. As a thank

you for her long service, Medirest

presented her with a voucher, which

Violetta used to purchase a camera.

Staff on the Coxen and ADU would like to

say “thank-you” to Violetta for her continued hard work.

Violetta Beninsig

articulate To connect by a joint, to speak distinctly

trust wide

New addition

to foot and ankle team

Where did you work before joining the RNOH?

“I was a consultant at Northampton General Hospital

NHS Trust, although my heart has always been at Stanmore

ever since I was a trainee here back in 1997 working on my

research thesis in cartilage repair with Professor Bentley.”

What have you been doing since?

“I finished my training in orthopaedics and then spent

nine months travelling the world where I visited 15 centres

of excellence across Europe and the USA, to see how things

get done elsewhere. I then returned to Oxford where I

spent a year in a formal foot and ankle fellowship with Mr

Paul Cooke, one of the UK’s leading experts.”

What are your greatest achievements?

“Aside from achieving my surgical exams and my MD

thesis, I also set up the Medical Futures Innovation Awards,

which is a national awards programme to reward clinical

and commercial excellence and innovation in the NHS.

More than £80m of funding has been obtained by past

award winners and most importantly many have gone on to

become products and services that are benefiting patients.

The awards also allowed me to work closely with brilliant

celebrities, the likes of Joanna Lumley OBE, Rory Bremner,

David Mitchell, Jonathan Ross and Esther Rantzen, all of

whom love the idea of doctors and nurses inventing better

ways to improve patient care.

“As a result of my involvement in the awards, I was

invited by Lord Darzi, the then Health Minister, to join the

Health Innovation Council, which oversaw the NHS Next


As plans for the redevelopment of the

Stanmore site are progressing, work is

underway to ensure that the future of the

RNOH is successful and sustainable. This is

directly linked to the service

transformation Andy Goldberg programme, has recently which Sheila

Puckett, joined the Director RNOH for as this a consultant

area, is

leading. The service transformation

programme in the Foot will and span Ankle a number Unit. of different Anna

areas, Fox took so participation the opportunity from staff will to find be key

to ensuring that we meet our objectives of

improving out a little and bit transforming more about the RNOH. him.

Andy Goldberg and Joanna Lumley OBE

at a past Innovation Awards Ceremony

Stage Review and the Innovation Challenge Prizes. I also

took the lead in getting ankle replacements added onto the

National Joint Registry, which went live in April 2010.

“But to answer your question, my greatest achievements

are definitely my two boys, Jack two and Taylor, eight

months, who are my pride and joy and reason for being.”

What will your role involve at Stanmore?

“I have been employed as one of a new breed of

academic clinicians as part of the Academic Health Sciences

Centre model. The future of healthcare in the UK is going

to involve much more partnership between hospitals and

universities to develop new thinking, new technologies and

solutions and, most importantly, research and develop and

apply these ideas across the NHS.

“This model of care has already taken off in the USA,

Canada, and the Netherlands and similarly, the RNOH is

working in partnership with UCL in a joint academic plan.

While I have dedicated academic sessions to carry out

research, I am also joining Mr Singh and Mr Cullen in the

Foot and Ankle Joint Reconstruction Unit, which is a great

honour as this is one of the most respected units in the


What are your areas of research?

“I am working on talar osteochondral defects and ankle

arthritis, which follows on very nicely from my initial

research into cartilage repair. We are looking to lead on

some multi-centred national prospective randomised

controlled trials.”

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Going out in Afternoon




Fay MortimerFay Mortimer and colleagues from the Alan Bray Unit

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tea at Claridges and a

champagne tour in a pink limousine

around London was all part of a ward

administrator’s retirement do. Fay

Mortimer worked at the Trust for 17

years, firstly in the HR Department

before moving to the Alan Bray Unit,

where she worked for 15 years.

Marie Draper, Sister on the Alan Bray Unit, said

that the staff could not let her go without a

special send off.

Marie added: “Fay also had an evening out

with all her Alan Bray colleagues at the Village

Hotel in Elstree. All the managers and staff on

the Alan Bray Unit will miss her dearly and wish

her a long, healthy and happy retirement.”

A play specialist was one of 17,000

walkers to raise money and

awareness for Breast Cancer.

The 13 mile walk, which started in Hyde Park, took Zoe

Keates, who works on the Coxen and ADU, six hours to


Zoe said that the Playtex Moon Walk was a big challenge

as it was the first major activity she has done since her

spinal surgery at the RNOH four

years ago.

She added: “At times I didn’t

think I was going to cross the

line because of the pain but I

just kept thinking of the medal

at the end and the money I

was raising for Breast Cancer


Claire Newington, HR

Administrator, also

participated and rose to the

challenge of walking 26.2 miles.

Claire, who completed the route with two

school friends, wanted to do it because

they all know someone who has been

affected by breast cancer.

“We started at about 12.10am and

finished at 8.41am,” she said.

“So far we have raised just over

£800 pounds for breast cancer.”

Zoe Keates, right, after

completing the Moon Walk

trust wide


trust wide

Pictures from the

Articulate archives

to celebrate the

100th issue

Hazel Mitchell

Ruth Essen

Diane Alcock

Gloria Richter


Finance Department

Simon Lambert

Mary Chasseaud (left)

and Sue Lister

Mark Vaughan with a patient

Improving working

lives roadshow

Dr Roger Wolman

Rosie Stolarski

Pauline Ingosi

National Nurses’ Day 2008

Egg hunt

Michelle Sicheri Peel

and Zoe Keates

Plant sale

Red Devil

Front cover June 2007

Jackie MacRae

Barry Gladding

Jane Indome

Gill Thurlow, Claire Cassidy

and Trish Treacy

Matt Hardy

L-R Jane Goldman, Karen Satchell,

Kathryn Corder and Christine Bows

Karen Parker

Front cover March 2009

and Trudy Johnson


Mr & Mrs Cannon



For the 100th edition of Articulate, Christine has

decided to do something a little different for her

column – letting two staff members interview her

for a change.

Fiona Fitzgerald and Louise Gillings from the Duke of Gloucester

Ward set the questions. “Thanks girls – you’ve done good!”

Q As you have been at the Trust for 100 years,

what is your favourite memory?

Well, I couldn’t possibly tell you, as the RNOH was very different

when I started here. One of my favourite printable memories was

when I worked the night shift over the millennium. It was special

- we all had a good time and were paid extra for it.

Q How would you like to be remembered when you leave

the RNOH?

If I made you laugh or smile at some time then that’s how I would

like to be remembered. Laughter is the best medicine ever!

Q If you could come back as an animal in the next life, what

would it be and why?

A meerkat, so that I can keep a watch out for trouble looming on

the horizon.

Q If someone was to buy you a luxury present, what would it be?

I would love to go to the Vienna Philharmonic New Year’s Day

concert. I watch it on TV every year. The tickets are allocated by

ballot, so if anyone has tickets and can’t go, I’m your woman!

Q What two luxury items would you take to a desert island?

A solar powered radio and refrigerator (full of alcohol, water and

almond flavoured magnum lollies).

Q Who would be the ideal person to take on a dinner date

and why?

The Dalai Lama. He seems like a wise and interesting chap to

listen to and learn from.

Q What is your party trick?

Always being the first one to disappear quietly off to bed after

drinking too much alcohol.

Q What is the worst job you have had?

As a teenager I worked at a drycleaners. I hated it but the money

kept me in Bay City Roller tartan accessories, FAB 208 magazines

and Clackers.

Q What was the last CD you bought?

I bought Simple Times by Joshua Radin.

Q If you were to describe yourself as a food item, what

would it be and why?

I would be a crème brulee, hard on the outside but really sweet

and interesting on the inside…and always leaving you wanting

more - ha ha ha!

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