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THE UNivERSiTy <strong>of</strong> MiSSiSSiPPi MEdical cENTER<br />

STEMMING<br />

an emergency helicopter trip in<br />

May that brought a stroke patient<br />

from forrest General Hospital in<br />

Hattiesburg landed <strong>the</strong> clarke county<br />

resident <strong>the</strong> first spot in a clinical trial<br />

at <strong>the</strong> <strong>University</strong> <strong>of</strong> <strong>Mississippi</strong> <strong>Medical</strong><br />

center for stem-cell <strong>the</strong>rapy.<br />

The new <strong>the</strong>rapy could prevent<br />

fur<strong>the</strong>r brain injury following <strong>the</strong><br />

June 25, 2012<br />

STROKE<br />

New clinical trial tests efficacy <strong>of</strong> stem-cell <strong>the</strong>rapy for stroke<br />

By Jack Mazurak<br />

dr. alexander P. auchus, pr<strong>of</strong>essor and Mccarty chair <strong>of</strong><br />

Neurology; Marcia Bankston, left, clinical research coordinator,<br />

and Margaret lamb, senior medical technologist<br />

initial stroke, preserve vital motor<br />

and cognitive abilities and shorten<br />

recovery times.<br />

The stem-cell treatment also<br />

could add a full day to a<br />

narrow four-and-a-half-hour<br />

window when current drug<br />

treatments work best.<br />

coNTiNUEd oN PaGE 7 Ò<br />

New dentistry lab p. 3 Retirees reflect pp. 4-5 SHRP program reinvents itself p. 6


2<br />

CENTERVIEW<br />

INCIDENTMANAGED MANAGED<br />

New <strong>LANDesk</strong> system provides top-notch IT service<br />

through Epic transition . . . and beyond<br />

By Bruce coleman<br />

In <strong>the</strong> days following <strong>the</strong> <strong>University</strong> <strong>of</strong> <strong>Mississippi</strong> <strong>Medical</strong> <strong>Center</strong>’s transition<br />

to an electronic health records system, <strong>the</strong> flurry <strong>of</strong> activity that was <strong>the</strong> Division <strong>of</strong><br />

Information Systems’ Epic Command <strong>Center</strong> in <strong>the</strong> LC Building on Lakeland Drive<br />

would have reached critical mass but for a single piece <strong>of</strong> s<strong>of</strong>tware infrastructure.<br />

As <strong>the</strong> number <strong>of</strong> UMMC employee requests to <strong>the</strong> DIS Service Desk exploded<br />

from an average <strong>of</strong> 250 a day to close to 15,000 a day after <strong>the</strong> Epic switch was pulled<br />

June 1, a brand-new incident management system was given its greatest challenge.<br />

Communications flowed so smoothly that no one outside <strong>of</strong> <strong>the</strong> command<br />

center would have suspected that DIS had implemented <strong>the</strong> <strong>LANDesk</strong> incident<br />

management system a mere four days before <strong>the</strong> Epic transition had taken place.<br />

“We had a very short amount <strong>of</strong> time to get an incident management system<br />

up and ready to be able to handle <strong>the</strong> amount <strong>of</strong> resources needed for Epic,” said<br />

Brindley Kuiper, director <strong>of</strong> IT operations. “We wanted a clean system, so we<br />

started from scratch, adding people to <strong>the</strong> system and configuring it. We didn’t<br />

import anything from <strong>the</strong> old system to <strong>the</strong> new one.”<br />

According to Kuiper, <strong>the</strong> decision to convert to <strong>the</strong> <strong>LANDesk</strong> system so close<br />

to <strong>the</strong> organization-wide electronic health records implementation was bold, yet<br />

calculated.<br />

“Going into Epic created a lot <strong>of</strong> change,” he said. “We needed to be able to<br />

manage that change much more efficiently. We were using ano<strong>the</strong>r version <strong>of</strong> a service<br />

desk management tool, but it was about five or six years old. There was a need<br />

to upgrade that system due to its age and <strong>the</strong><br />

vulnerability <strong>of</strong> that system.<br />

“Knowing that Epic was<br />

coming, we thought<br />

it would be a<br />

good<br />

Chancellor<br />

<strong>University</strong> <strong>of</strong> <strong>Mississippi</strong>:<br />

dan Jones, M.d.<br />

Vice Chancellor for<br />

Health Affairs:<br />

James E. Keeton, M.d.<br />

cENTERVIEW | June 25, 2012<br />

Editor:<br />

Bruce coleman<br />

Staff Writers:<br />

Patrice Sawyer Guilfoyle,<br />

Jen Hospodor, Jack Mazurak,<br />

Matt Westerfield<br />

June 25, 2012<br />

Published by <strong>the</strong> Division <strong>of</strong> Public Affairs at <strong>the</strong> <strong>University</strong> <strong>of</strong> <strong>Mississippi</strong> <strong>Medical</strong> <strong>Center</strong><br />

Photographer:<br />

Jay ferchaud<br />

Support Staff:<br />

lynn Griffin, Peggy Wagner<br />

Chief Public Affairs and<br />

Lead Designer:<br />

To browse archives or read<br />

<strong>the</strong> most current <strong>Center</strong>View,<br />

visit <strong>the</strong> Public Affairs website<br />

Communications Officer:<br />

Tom fortner<br />

derrick dyess<br />

http://publicaffairs.umc.edu<br />

— <strong>Center</strong>View is printed by <strong>the</strong> UMMc department <strong>of</strong> Printing —<br />

For more news and information <strong>of</strong> interest to <strong>the</strong> <strong>Medical</strong> <strong>Center</strong> family, visit <strong>Medical</strong> <strong>Center</strong> News online (http://info.umc.edu/)<br />

time to look at some <strong>of</strong> <strong>the</strong> different customer service tools that were available to<br />

help us manage <strong>the</strong> EHR transition.”<br />

DIS leadership landed on <strong>LANDesk</strong>, not just for what<br />

it could provide IT staff during <strong>the</strong> Epic transition, but also<br />

for how it would help <strong>the</strong>m manage Service Desk queries<br />

in <strong>the</strong> future.<br />

<strong>Medical</strong> <strong>Center</strong> employees may continue to access <strong>the</strong><br />

Service Desk by calling 4-1145 or e-mailing servicedesk@umc.<br />

edu. But <strong>the</strong> centerpiece <strong>of</strong> <strong>the</strong> new system is a state-<strong>of</strong>-<strong>the</strong>art<br />

in-service portal that provides employees unprecedented<br />

Kuiper<br />

access to <strong>the</strong>ir Service Desk queries 24 hours a day, seven days<br />

a week.<br />

“There’s a lot <strong>of</strong> automation behind <strong>LANDesk</strong>,” Kuiper said. “One <strong>of</strong><br />

<strong>the</strong> most important aspects <strong>of</strong> this new system is <strong>the</strong> ability for end-users to<br />

log into <strong>the</strong>ir “myservicedesk” portal, where <strong>the</strong>y can log new incidents and<br />

review existing tickets without having to call or e-mail <strong>the</strong> service desk.<br />

“It’s mobile device-aware, it integrates with our o<strong>the</strong>r infrastructure<br />

technologies and it seems to be a very easy system to learn and to manage.”<br />

The portal also notifies employees <strong>of</strong> any system outages without having to call<br />

or e-mail <strong>the</strong> service desk.<br />

Kuiper said <strong>LANDesk</strong> also provides a dynamic inventory management tool that<br />

uses bar-code readers to help track inventory.<br />

“We can track inventory from <strong>the</strong> time it’s ordered until we deliver it to <strong>the</strong><br />

customer, and help manage it during its life cycle,” he said.<br />

Employees can access <strong>the</strong> portal by typing “myservicedesk” into <strong>the</strong>ir Internet<br />

address bar and entering <strong>the</strong>ir UMMC login credentials.<br />

DIS staff have embraced <strong>LANDesk</strong> with gusto. The enhanced automation<br />

allows for less hands-on ticket processing from <strong>the</strong>ir end, while UMMC employees<br />

can manage <strong>the</strong>ir own incidents and request certain s<strong>of</strong>tware installations to <strong>the</strong>ir<br />

workstation automatically. The system provides DIS staff greater access to <strong>the</strong>ir<br />

assigned incidents due to cross-platform compatibility.<br />

“We’re still in <strong>the</strong> midst <strong>of</strong> <strong>the</strong> Epic transition, and that continues to be our<br />

main focus,” said Kuiper, who noted <strong>the</strong> Epic Command <strong>Center</strong> will continue to<br />

field EHR calls well into July. “But <strong>the</strong> service desk could not have handled <strong>the</strong><br />

Epic transition as well without <strong>the</strong> conversion to <strong>LANDesk</strong>. The old system was<br />

very hardware-intensive and <strong>the</strong> extra load <strong>of</strong> incidents would have made it difficult<br />

at best to maintain a stable system.”<br />

“Going forward, <strong>LANDesk</strong> will allow us to focus more <strong>of</strong> our resources on <strong>the</strong><br />

end-user ra<strong>the</strong>r than having to manage <strong>the</strong> system.”<br />

For more information about <strong>LANDesk</strong>, visit http://servicedesk.umc.edu/.<br />

centerview, published every o<strong>the</strong>r week, is<br />

<strong>the</strong> internal publication <strong>of</strong> <strong>the</strong> <strong>University</strong> <strong>of</strong><br />

<strong>Mississippi</strong> <strong>Medical</strong> center, <strong>the</strong> state’s only<br />

academic health sciences center. content<br />

features news <strong>of</strong> interest for and about <strong>Medical</strong><br />

center faculty, staff and students. content may<br />

be reprinted with appropriate credit. ideas for<br />

stories are welcome and may be submitted<br />

by e-mail to bcoleman@umc.edu or<br />

delivered to:<br />

division <strong>of</strong> Public affairs<br />

The <strong>University</strong> <strong>of</strong> <strong>Mississippi</strong> <strong>Medical</strong> center<br />

2500 North State Street<br />

Jackson, MS 39216-4505<br />

(601) 984-1100


Restoring<br />

RENOVATION<br />

New SOD lab represents<br />

technological leap into ‘digital dentistry’<br />

By Matt Westerfield<br />

Counting those who marched in last month’s commencement, <strong>the</strong> School <strong>of</strong> Dentistry<br />

has reached a landmark by graduating more than 1,000 dentists since enrolling its<br />

first class in 1975. And virtually every one <strong>of</strong> those graduates has worked in <strong>the</strong> original<br />

restorative clinic laboratory to build crowns, bridges and dentures for <strong>the</strong>ir patients.<br />

But it’s <strong>the</strong> start <strong>of</strong> a new era at <strong>the</strong> school: Current students will learn to build <strong>the</strong>ir<br />

restorations in a newly renovated, state-<strong>of</strong>-<strong>the</strong>-art laboratory loaded with cutting-edge<br />

equipment, flat-screen TVs and a brand-new student lounge. The lab is located on <strong>the</strong><br />

fourth floor.<br />

A ribbon-cutting ceremony and reception is scheduled from 3-4:30 p.m. on<br />

Friday, July 13, in <strong>the</strong> new lab.<br />

“This is where <strong>the</strong>y spend <strong>the</strong> majority <strong>of</strong> <strong>the</strong>ir time during <strong>the</strong>ir third and fourth<br />

years,” said Dr. Larry Breeding, pr<strong>of</strong>essor and interim dean <strong>of</strong> clinical affairs. “I think that’s<br />

why we were able to get so much donor support — <strong>the</strong>y all remember working in it.”<br />

Current students who have been displaced to o<strong>the</strong>r lab space around <strong>the</strong> school<br />

during construction began using <strong>the</strong> new lab last week.<br />

Construction on <strong>the</strong> new lab began<br />

last summer, following a fundraising<br />

campaign to supplement <strong>the</strong> $2.4<br />

million price tag, much <strong>of</strong> which was<br />

funded through a state appropriation.<br />

Thanks to alumni support, <strong>the</strong> EXCEL<br />

Campaign raised more than $400,000,<br />

exceeding its original goal by $100,000.<br />

Marla Martin, director <strong>of</strong> clinical operations,<br />

said that money paid for <strong>the</strong> lab’s<br />

upgraded equipment.<br />

The new lab features 40 workstations<br />

— including four that were de-<br />

dr. larry Breeding displays <strong>the</strong> cadent<br />

signed to be compliant with Americans<br />

iTero digital impressions system. with Disabilities Act standards — a new<br />

digital CAD/CAM room, workspace<br />

solely for <strong>the</strong> dentistry technicians on staff, and a student lounge and c<strong>of</strong>fee bar overlooking<br />

<strong>the</strong> nor<strong>the</strong>ast corner <strong>of</strong> campus.<br />

The lab makeover also reflects <strong>the</strong> school’s leap into <strong>the</strong> digital age <strong>of</strong> dental<br />

restoration. Although Dr. Breeding and <strong>the</strong> staff have made some use <strong>of</strong> computer-aided<br />

design and computer-aided manufacturing technology, new equipment representing <strong>the</strong><br />

future <strong>of</strong> <strong>the</strong> industry will dramatically aid students in keeping on <strong>the</strong> forefront <strong>of</strong> digital<br />

dentistry.<br />

After 27 years <strong>of</strong> service as a faculty member, Dr. Gary Reeves was<br />

named dean <strong>of</strong> <strong>the</strong> School <strong>of</strong> Dentistry in May.<br />

Reeves, who served six years in <strong>the</strong> U.S. Army before coming to <strong>the</strong><br />

school as a student in 1980, has served as interim dean since 2010. He<br />

took <strong>the</strong> School <strong>of</strong> Dentistry helm after <strong>the</strong> previous interim dean, Dr.<br />

Butch Gilbert, retired in February 2010. Reeves is <strong>the</strong> school’s first dean<br />

since Dr. James Hupp, whose tenure lasted from 2002-08.<br />

Dr. James Keeton, vice chancellor for health affairs, said he is<br />

thrilled to have someone as respected as Reeves lead <strong>the</strong> school.<br />

“His loyalty to <strong>the</strong> school and his reputation are beyond<br />

reproach,” Keeton said. “Dr. Reeves has devoted his entire pr<strong>of</strong>essional<br />

career to this school, and he knows every aspect <strong>of</strong> it. As<br />

dean, he is committed to addressing <strong>the</strong> oral-health challenges in<br />

Breeding says <strong>the</strong> lab now boasts two different systems for taking digital impressions:<br />

<strong>the</strong> Cadent iTero and <strong>the</strong> CEREC AC Connect, both <strong>of</strong> which are portable units<br />

that can be wheeled to <strong>the</strong> bedside and capture 3D virtual impressions by putting a<br />

special camera in <strong>the</strong> patient’s mouth.<br />

“The o<strong>the</strong>r thing we have is a printer that will print out an actual plastic pattern that<br />

can be cast in metal, as opposed to using wax,” said Breeding. “That’s getting to be a big<br />

thing in <strong>the</strong> industry because dental techs are in short supply.”<br />

Breeding said <strong>the</strong> lab will still emphasize <strong>the</strong> traditional processes for making<br />

crowns, bridges and dentures, “but what we’re doing now with this new technology will<br />

allow us to move into <strong>the</strong> digital age,” he said. “The industry is moving in that direction,<br />

driven partly by <strong>the</strong> technology and shortage <strong>of</strong> dental technicians.<br />

“And one <strong>of</strong> <strong>the</strong> side benefits is you can look at <strong>the</strong> 3-D image on <strong>the</strong> screen and get<br />

instant feedback. With <strong>the</strong> traditional system, it will take two or three hours before you<br />

can see what <strong>the</strong> cast looks like. From a teaching standpoint, it’s good for students to see<br />

that instantly so <strong>the</strong>y can see exactly what <strong>the</strong>y need to fix.”<br />

Dr. Gary Reeves, dean <strong>of</strong> <strong>the</strong> School <strong>of</strong> Dentistry, agreed with Breeding on <strong>the</strong> lab’s<br />

benefits for students.<br />

“This new clinical laboratory has <strong>the</strong> latest cutting-edge technology for <strong>the</strong><br />

fabrication <strong>of</strong> dental restorations,” Reeves said. “The training our graduates receive<br />

here will allow <strong>the</strong>m to continue to be some <strong>of</strong> <strong>the</strong> best-trained clinicians in <strong>the</strong><br />

country.<br />

“This space is also a lot more pleasant for our students to spend <strong>the</strong> many hours that<br />

are necessary to be <strong>the</strong>re.”<br />

Interim dean takes School <strong>of</strong> Dentistry’s helm<br />

<strong>Mississippi</strong> and to producing highly qualified<br />

dentists to meet those needs.”<br />

Reeves became pr<strong>of</strong>essor <strong>of</strong> care planning<br />

and restorative sciences in 1996, was named<br />

associate dean for clinical affairs in 2003 and<br />

served in Iraq with <strong>the</strong> <strong>Mississippi</strong> Army National<br />

Guard, Dental Corps, in 2004.<br />

Reeves<br />

Keeton said Reeves will be instrumental<br />

in helping to keep UMMC well-positioned for future changes to <strong>the</strong><br />

health-care industry.<br />

“He understands how health care is evolving in America, and he<br />

will make certain <strong>the</strong> dental school can adapt to any changes and<br />

remain true to UMMC’s overall mission,” Keeton said.<br />

June 25, 2012 | cENTERVIEW<br />

3<br />

CENTERVIEW


4<br />

CENTERPIECE<br />

Juergens<br />

TENURE TRACKS<br />

Retirees recall experiences <strong>of</strong> a lifetime at UMMC<br />

Call <strong>the</strong>m <strong>the</strong> 40-and-over Club. The <strong>University</strong> <strong>of</strong> <strong>Mississippi</strong> <strong>Medical</strong> <strong>Center</strong> honored 67 retirees who have<br />

25 or more years <strong>of</strong> service to <strong>the</strong> institution at a ceremony on June 22, and <strong>of</strong> those employees, four had a<br />

career that spanned 40 or more years. Who are <strong>the</strong>y? What motivated <strong>the</strong>m to stay? These are <strong>the</strong>ir stories.<br />

Librarian counts friendships<br />

among greatest collections<br />

By Patrice Sawyer Guilfoyle<br />

In 44 years, David Juergens has collected<br />

enough memories and stories to fill several<br />

shelves in <strong>the</strong> Rowland <strong>Medical</strong> Library where<br />

he spent his entire <strong>Medical</strong> <strong>Center</strong> career.<br />

There’s <strong>the</strong> conversation he had with Dr.<br />

Arthur Guyton, former pr<strong>of</strong>essor and chair<br />

<strong>of</strong> physiology, about finding a tombstone <strong>of</strong><br />

a possible Guyton ancestor in one <strong>of</strong> <strong>the</strong><br />

cemeteries on <strong>the</strong> <strong>Medical</strong> <strong>Center</strong> property.<br />

As a history buff, he spent many a lunch<br />

hour walking through historical cemeteries<br />

that border <strong>the</strong> <strong>Medical</strong> <strong>Center</strong>, reading<br />

gravestones and identifying o<strong>the</strong>r signs <strong>of</strong><br />

graves such as depressions in <strong>the</strong> soil.<br />

“It’s <strong>the</strong> living you may have to<br />

fear, not <strong>the</strong> dead,” he said.<br />

He worked with Dr. Robert E. Blount, <strong>Medical</strong><br />

<strong>Center</strong> director from 1971-73, to find information on a family matter.<br />

He assisted <strong>the</strong> first School <strong>of</strong> Nursing dean, Christine Oglevee, with<br />

developing <strong>the</strong> first SON Humanities Collection when nursing students<br />

lost library privileges at Millsaps College.<br />

When Juergens detected a physical ailment in 1982 that concerned<br />

him, he reached for <strong>the</strong> phone and called a friend – Dr. James D. Hardy,<br />

pr<strong>of</strong>essor <strong>of</strong> surgery and first chair <strong>of</strong> <strong>the</strong> Department <strong>of</strong> Surgery. Hardy<br />

made an appointment for Juergens to see him in his private <strong>of</strong>fice, and<br />

he confirmed Juergens’ suspicions.<br />

“He set up <strong>the</strong> surgery within a few days after that,” Juergens said.<br />

“All <strong>of</strong> <strong>the</strong>se experiences and o<strong>the</strong>rs like <strong>the</strong>m, such as hunting for<br />

treasure at Goodwill Industries in Jackson with Dr. T.D. Lampton, former<br />

director <strong>of</strong> student/employee health, and experiencing <strong>the</strong> many expressions<br />

<strong>of</strong> generosity given <strong>the</strong> library and kindnesses toward me by Dr. Julius M.<br />

Cruse, pr<strong>of</strong>essor <strong>of</strong> pathology, have meant a great deal to me,” he said.<br />

These interactions are examples <strong>of</strong> <strong>the</strong> pr<strong>of</strong>essional and personal<br />

friendships Juergens formed with library colleagues, faculty and staff<br />

from <strong>Mississippi</strong> and beyond. At 75, Juergens, UMMC’s first collection<br />

development/acquisitions librarian, has decided to retire, “while I still<br />

feel at <strong>the</strong> top <strong>of</strong> my game,” he said.<br />

Juergens will pursue such activities as genealogy, gardening, collecting<br />

and restoring found treasures and some traveling.<br />

A search for a new career opportunity led Juergens to UMMC. He<br />

has a master’s degree in psychiatric social work and previously worked<br />

for <strong>the</strong> Kentucky Department <strong>of</strong> Mental Health.<br />

In 1968, he answered an advertisement by <strong>the</strong> <strong>Medical</strong> <strong>Center</strong><br />

for an acquisitions librarian with a behavioral and social sciences<br />

background.<br />

Juergens has led or assisted in numerous library projects, including<br />

managing <strong>the</strong> used book sales for Friends <strong>of</strong> Rowland <strong>Medical</strong><br />

Library for 16 years, helping to identify and document more than 180<br />

<strong>Mississippi</strong> women in <strong>the</strong> health sciences for <strong>the</strong> Changing <strong>the</strong> Face <strong>of</strong><br />

Medicine national traveling exhibit in 2008, and establishing <strong>the</strong> first collection<br />

<strong>of</strong> dental books at UMMC in time for <strong>the</strong> opening <strong>of</strong> <strong>the</strong> School<br />

<strong>of</strong> Dentistry in 1975.<br />

Dr. Helen Turner, associate vice chancellor for academic affairs, said<br />

she was grateful for Juergens’ 44 years <strong>of</strong> dedicated service to UMMC.<br />

“During this time he has worked tirelessly to improve <strong>the</strong> Rowland<br />

<strong>Medical</strong> Library collections and archives for <strong>the</strong> benefit <strong>of</strong> our students,<br />

faculty and patients,” she said. “We wish him well in his retirement.”<br />

Of all <strong>of</strong> his accomplishments, what does Juergens consider his greatest<br />

achievement?<br />

“Organizing, managing and serving patrons who use <strong>the</strong> UMMC<br />

institutional and library archives,” he said.<br />

Operations supervisor transforms<br />

temp work into SOD career<br />

By Morgan Lee<br />

What began as a<br />

summer job in 1973<br />

turned into a 40-year<br />

career for Linda<br />

Cook.<br />

“I started working at<br />

UMMC and planned on<br />

it just being a summer<br />

job, but I liked it so<br />

much and opportunities<br />

opened and I just didn’t<br />

want to leave,” said Cook,<br />

supervisor <strong>of</strong> business operations in <strong>the</strong> School <strong>of</strong> Dentistry.<br />

“I’ve met a lot <strong>of</strong> great people here and have seen many <strong>of</strong><br />

<strong>the</strong>m go.”<br />

Cook received <strong>the</strong> B.E. from <strong>Mississippi</strong> State in 1973. That summer,<br />

she took <strong>the</strong> advice <strong>of</strong> her fa<strong>the</strong>r, Clyde Harrison, who was <strong>the</strong>n director<br />

<strong>of</strong> television at UMMC, and worked as an ob-gyn business administrative<br />

secretary for a government-funded nurse midwifery program at <strong>the</strong><br />

<strong>Medical</strong> <strong>Center</strong>.<br />

When <strong>the</strong> funding for that program ran out in 1985, Cook began<br />

working as supervisor <strong>of</strong> business operations in <strong>the</strong> School <strong>of</strong> Dentistry.<br />

While working at UMMC, Cook met her husband, Dave. Like her<br />

fa<strong>the</strong>r, Dave worked in television.<br />

Cook has post-retirement plans to work part-time at a catering<br />

company. She also plans to spend more time playing tennis and visiting<br />

family.<br />

Jacque Lynch, director <strong>of</strong> business operations in <strong>the</strong> School <strong>of</strong> Dentistry,<br />

called Cook a “great co-worker.”<br />

“Linda has a great work ethic and anyone who knows her understands<br />

what a wealth <strong>of</strong> information she can provide regarding UMMC<br />

policies and processes,” Lynch said. “She is extremely knowledgeable<br />

and conscientious and, regardless <strong>of</strong> what is going on, Linda always<br />

smiles.<br />

“We are going to miss her more than she realizes, but we are happy<br />

that she will have time to enjoy herself.”<br />

Cardio tech known for putting<br />

patient safety, satisfaction first<br />

CENTERVIEW | June 25, 2012 February 27, 2012 | CENTERVIEW<br />

By Morgan Lee<br />

In <strong>the</strong> 1970s, Sherline Wilson remembers installing an artificial heart<br />

into a calf named Alice, whom she grew to love.<br />

Wilson began researching artificial hearts and lungs at UMMC as a<br />

noninvasive cardiology technician right out <strong>of</strong> high school. She has been<br />

in <strong>the</strong> heart station working with X-rays, EKGs and heart ultrasounds for<br />

nearly 45 years.<br />

“Out <strong>of</strong> all <strong>the</strong> years<br />

I’ve worked here, I can<br />

truly say I have enjoyed<br />

every minute,” Wilson<br />

said. “When I brought<br />

my mom here to receive<br />

a pacemaker, it was like<br />

coming home again.<br />

“I’ve worked<br />

with a great group <strong>of</strong><br />

people and I have<br />

been blessed. I have<br />

learned a lot and I<br />

am going to miss<br />

UMMC.”<br />

She retired in May, but Wilson<br />

still wakes at 5 a.m. every day. She plans to visit her son and grandchildren<br />

in Memphis and spend more time fishing. Her main goal is to<br />

explore <strong>Mississippi</strong>, <strong>the</strong> place she has lived all <strong>of</strong> her life.<br />

By <strong>the</strong> time Dr. Thomas Skelton, pr<strong>of</strong>essor <strong>of</strong> cardiology, started<br />

medical school at UMMC in 1977, Wilson had been working almost 10<br />

years.<br />

“As a cardiovascular technician in various roles, you can just imagine<br />

how much new information, new technology and new work skills she<br />

has had to understand and develop over 45 years,” Skelton said. “I’ll<br />

CookWilson<br />

remember her as someone whose diagnostic work was done pr<strong>of</strong>essionally<br />

and with <strong>the</strong> right priorities: Patient safety, comfort and satisfaction<br />

always came first.”<br />

Skelton said that if Wilson saw something <strong>of</strong> concern on one <strong>of</strong> <strong>the</strong><br />

studies she performed, she was quick to get confirmation with one <strong>of</strong> <strong>the</strong><br />

cardiology staff.<br />

“For many <strong>of</strong> us at all levels, she taught us from her experience and<br />

by her actions,” he said. “We celebrate 25- and 30-year careers all <strong>the</strong><br />

time at UMMC, but it’s just phenomenal to celebrate a lifetime career <strong>of</strong><br />

45 years.”<br />

Oncologist steps aside to step up<br />

funding for endowed chairs<br />

By Patrice Sawyer Guilfoyle<br />

After Dr. Ralph Vance<br />

graduated from Murrah High<br />

School in 1964, he spent a<br />

summer at <strong>the</strong> <strong>Medical</strong><br />

<strong>Center</strong> working as an<br />

orderly.<br />

“At that time, <strong>the</strong>re<br />

were separate water<br />

fountains with signs for<br />

white people and colored<br />

people and separate restrooms,”<br />

he said. “Thank<br />

God when I came back<br />

after four years at Ole<br />

Miss, those labels were<br />

gone.<br />

“I’ve seen <strong>the</strong> university, over <strong>the</strong><br />

years, make drastic changes for <strong>the</strong> better.”<br />

On June 29, Vance, pr<strong>of</strong>essor <strong>of</strong> medicine and an oncologist, will<br />

cap a 40-year career at UMMC. But don’t expect him to take it easy. He<br />

plans to help <strong>the</strong> <strong>University</strong> <strong>of</strong> <strong>Mississippi</strong> and <strong>the</strong> <strong>Medical</strong> <strong>Center</strong> in<br />

<strong>the</strong>ir efforts to fund endowed chairs and pr<strong>of</strong>essorships.<br />

“I’ve worked since 7th grade. I don’t know how to sit down,” he said.<br />

For more than three decades, Vance has volunteered with <strong>the</strong> American<br />

Cancer Society, having served as state division president, <strong>the</strong> first president<br />

<strong>of</strong> <strong>the</strong> Mid-South Division and national president <strong>of</strong> <strong>the</strong> society.<br />

When Vance began his fellowship training in hematology-oncology<br />

35 years ago, <strong>the</strong> overall survival rate <strong>of</strong> those diagnosed with cancer<br />

was in <strong>the</strong> mid-30s. Now <strong>the</strong> survival rate is greater than 75<br />

percent.<br />

“The American Cancer Society has been a huge part <strong>of</strong> my life,” he<br />

said. “It was a great thing for me.”<br />

For his work with <strong>the</strong> ACS, <strong>the</strong> Cancer League honored Vance at its<br />

gala last year.<br />

Vance was instrumental in establishing Camp Rainbow, a summer<br />

camp for children affected by cancer. The camp has welcomed children<br />

for 29 years. Additionally, he has taught dozens <strong>of</strong> medical students<br />

over <strong>the</strong> years, and he’s still amazed that physicians around <strong>the</strong> state<br />

remember him.<br />

Vance and his wife, Mary Douglas, are building a home in Oxford<br />

and plan to move <strong>the</strong>re this summer. It sits directly across from<br />

his alma mater.<br />

Vance<br />

PHOTO OF RETIREES ON PAGE 8<br />

5<br />

CENTERPIECE


6<br />

CENTERLIFE<br />

MlS program staff, from left, dr. felicia Tardy, dr. Stacy<br />

vance, Tom Wiggers, dr. Renee Wilkins, and dr. laToya<br />

Richards<br />

Everything OLD<br />

is NEW again<br />

<strong>Medical</strong> Laboratory Science Program reinvents itself with new name, new energy<br />

By Matt Westerfield<br />

In some ways, medical laboratory science is one <strong>of</strong> <strong>the</strong> youngest and one<br />

<strong>of</strong> <strong>the</strong> oldest programs in <strong>the</strong> School <strong>of</strong> Health Related Pr<strong>of</strong>essions.<br />

It’s young in that it is now a stand-alone program, where until recently<br />

it had been grouped with cytotechnology and health sciences under <strong>the</strong><br />

Department <strong>of</strong> Diagnostic and Clinical Health Sciences. It also has a new<br />

name, swapping “clinical” for “medical” laboratory science to more accurately<br />

represent a pr<strong>of</strong>ession that largely remains behind <strong>the</strong> scenes.<br />

These changes, along with strong enrollment and increasing awareness,<br />

are helping <strong>the</strong> program overcome an identity crisis that has shadowed it for<br />

much <strong>of</strong> its history, dating back to its inception as a hospital-based certificate<br />

program in 1956.<br />

“We’re <strong>the</strong> hidden pr<strong>of</strong>ession,” said Dr. La’Toya Richards, associate<br />

pr<strong>of</strong>essor and program director. “I’m <strong>the</strong> person who runs all your laboratory<br />

tests, but most people think we are <strong>the</strong> people who draw blood because those<br />

are <strong>the</strong> only ones who have face-to-face contact with <strong>the</strong> patient.<br />

“When people see <strong>the</strong> face <strong>of</strong> <strong>the</strong> lab, <strong>the</strong>y’re looking at a phlebotomist,<br />

when most medical laboratory scientists are degreed individuals who work<br />

behind <strong>the</strong> scenes.”<br />

The NAMe ChANge is A direCT resulT <strong>of</strong> <strong>the</strong> recent merging <strong>of</strong><br />

<strong>the</strong> pr<strong>of</strong>ession’s two credentialing agencies, <strong>the</strong> American Society for Clinical<br />

Pathology (ASCP) and <strong>the</strong> National Credentialing Agency for Laboratory<br />

Personnel (NCA), Richards explained.<br />

Previously, a pr<strong>of</strong>essional was credentialed ei<strong>the</strong>r as a medical technologist<br />

or as a clinical laboratory scientist, adding to <strong>the</strong> confusion. But now that<br />

<strong>the</strong>re’s a single licensure exam, <strong>the</strong>re will only be <strong>the</strong> MLS credential.<br />

This confusion has contributed to persistent recruitment challenges for<br />

<strong>the</strong> program ever since it was incorporated into SHRP as a bachelor <strong>of</strong> science<br />

program in 1977, despite a robust demand for <strong>the</strong> pr<strong>of</strong>ession nationwide.<br />

“They really changed <strong>the</strong> name to clarify <strong>the</strong> pr<strong>of</strong>ession,” said Dr. Renee<br />

Wilkins, assistant pr<strong>of</strong>essor and coordinator <strong>of</strong> <strong>the</strong> online progression track.<br />

“That’s why we’ve had recruiting issues because <strong>the</strong> career has an identity<br />

crisis. It’s gone through three name changes, so people are confused.”<br />

cENTERVIEW | June 25, 2012<br />

Richards, who began as a health sciences faculty member, was named<br />

program director in 2007, about a year after <strong>the</strong> program became part <strong>of</strong><br />

<strong>the</strong> Department <strong>of</strong> Diagnostic and Clinical Health Sciences. That move was<br />

prompted partly by low enrollment numbers and partly because <strong>of</strong> faculty<br />

challenges.<br />

lAsT yeAr, Mls beCAMe iTs owN program again, albeit one that<br />

is temporarily without a chairman.<br />

In fact, Richards and her colleagues all are relatively fresh faces to <strong>the</strong><br />

faculty with <strong>the</strong> notable exception <strong>of</strong> Tom Wiggers.<br />

Wiggers, associate pr<strong>of</strong>essor, was <strong>the</strong> very first faculty member hired<br />

when <strong>the</strong> program launched at SHRP in 1977 under its first chairman, Frances<br />

Freeman. He had just earned his master’s degree.<br />

“I laugh at <strong>the</strong>m occasionally,” Wiggers said <strong>of</strong> his younger colleagues. “I<br />

tell <strong>the</strong>m <strong>the</strong>y don’t know what hard times are. I remember a year that we<br />

graduated three students.<br />

“By <strong>the</strong> time you add up <strong>the</strong> (current) traditional and progression students, we<br />

have 62 students in <strong>the</strong> program. Enrollment is as high as it’s ever been.”<br />

The early days <strong>of</strong> <strong>the</strong> program were frankly awful, Wiggers says. It<br />

struggled with little visibility, few students and poor funding. So what was it<br />

that kept him here?<br />

“In those days under Dean Tom Freeland, <strong>the</strong> feeling <strong>of</strong> this school was<br />

that you were part <strong>of</strong> a family,” he said. “You loved coming to work every<br />

day, and it was a wonderful place to be.”<br />

TodAy, wiTh AN eNergeTiC youNg FACulTy, including<br />

Richards and Wilkins as well as Dr. Stacy Vance and Dr. Felicia Tardy — all<br />

former students <strong>of</strong> Wiggers’ — he says he’s optimistic for <strong>the</strong> future. In fact,<br />

Wiggers says that family atmosphere has returned to what it was like in those<br />

early years.<br />

“I’ve been around a long time, and this is <strong>the</strong> best core faculty this program<br />

has had since its inception,” he said. “The current faculty — with <strong>the</strong><br />

exception <strong>of</strong> myself — are all Ph.D.s and all generalists, all certified. We’ve<br />

never had that before.<br />

“It’s <strong>the</strong> broadest scope <strong>of</strong> knowledge <strong>the</strong> faculty has ever had.


coNTiNUEd fRoM fRoNT PaGE Ò<br />

Stem-cell <strong>the</strong>rapy could thwart ‘ischemic cascade’ in <strong>the</strong> brain<br />

The UMMC Comprehensive Stroke <strong>Center</strong> is one <strong>of</strong> 10 U.S. sites enrolling<br />

a total <strong>of</strong> 120 patients into <strong>the</strong> study. The center aims for about 12 from <strong>Mississippi</strong>.<br />

Dr. Alexander P. Auchus, pr<strong>of</strong>essor and McCarty Chair <strong>of</strong> Neurology at<br />

UMMC, serves as principal investigator for <strong>Medical</strong> <strong>Center</strong>’s portion <strong>of</strong> <strong>the</strong><br />

clinical trial.<br />

“These are pluripotent stem cells derived from adult bone marrow,”<br />

Auchus said. “No fetal or embryo-derived cells were used in making this<br />

treatment.”<br />

“Pluripotent” means <strong>the</strong> cells can transform into many different types <strong>of</strong><br />

tissue: bone, muscle, connective tissue and more. That ability makes stem<br />

cells promising for a wide range <strong>of</strong> medical treatments.<br />

But for biomedical scientists, precise control and manipulation <strong>of</strong> <strong>the</strong> cells’<br />

pluripotency has proved difficult in some circumstances.<br />

“All AdulTs hAve A sMAll AMouNT <strong>of</strong> stem cells in <strong>the</strong>ir bone<br />

marrow,” Auchus said. “These were removed from a donor, grown in culture,<br />

frozen and distributed to <strong>the</strong> participating centers.”<br />

Study participants get randomized into ei<strong>the</strong>r a control group, which<br />

receives a harmless placebo, or <strong>the</strong> test group, which gets <strong>the</strong> experimental<br />

<strong>the</strong>rapy. At UMMC, Bone Marrow Transplant Lab personnel prepare <strong>the</strong><br />

injections.<br />

“This is a collaboration between many players,” said Tereza Holman,<br />

BMT Lab director. “This is more <strong>of</strong> a straightforward procedure for us than<br />

our normal processing <strong>of</strong> peripheral blood stem cells and bone marrow for<br />

transplants.<br />

“But at <strong>the</strong> same time, a clinical trial like this could not have been done if<br />

<strong>the</strong>re wasn’t a lab trained in <strong>the</strong>se preparations.”<br />

Auchus said after a patient consents, <strong>the</strong> person ei<strong>the</strong>r gets injected with a<br />

placebo or 2.4 million stem cells in solution, all in one infusion, given over an<br />

hour. The stem cells circulate through <strong>the</strong> patient’s bloodstream.<br />

Brain cells in <strong>the</strong> stroke-injured area deploy signaling molecules known as<br />

cytokines that flag down <strong>the</strong> stem cells. The stem cells – like icing a twisted<br />

ankle – may keep <strong>the</strong> injured brain tissue from<br />

inflammation, Auchus said.<br />

“This is not about removing <strong>the</strong> clot,” he<br />

said. “It’s about keeping <strong>the</strong> brain from swelling,<br />

getting irritated and causing fur<strong>the</strong>r damage as<br />

<strong>the</strong> area deprived <strong>of</strong> blood flow reacts.”<br />

That domino effect, called an ischemic cascade,<br />

can trigger more severe paralysis, speech<br />

and cognitive problems and leave <strong>the</strong> patient<br />

weaker and more vulnerable to greater injury or<br />

death from ano<strong>the</strong>r stroke.<br />

Holman<br />

<strong>Mississippi</strong> rANked 46Th in <strong>the</strong> nation for stroke deaths between<br />

2005 and 2007, according to <strong>the</strong> American Heart Association. With 128,842<br />

lives lost in 2009, stroke continued as <strong>the</strong> nation’s fourth-leading cause <strong>of</strong><br />

death behind heart disease, cancer and chronic lower respiratory diseases,<br />

according to <strong>the</strong> <strong>Center</strong>s for Disease Control and Prevention.<br />

Unhealthy lifestyles, including obesity, tobacco use, hypertension and lack<br />

<strong>of</strong> exercise, contribute to stroke’s likelihood, along with genetic factors.<br />

Stroke remains a frustrating illness for physicians, Auchus said. In<br />

standard treatment, patients are assessed in an emergency room, get CT scans<br />

from a radiologist and receive a clot-busting medication in consult with a<br />

neurologist.<br />

“The only clot-busting medication is FDA-approved for use up to three hours<br />

from symptom onset but is commonly used up to four-and-a-half hours from<br />

onset,” Auchus said.<br />

If <strong>the</strong> clot lodges in a reachable blood vessel, neuro-interventionalists can<br />

insert an image-guided ca<strong>the</strong>ter into <strong>the</strong> artery to poke, pop or remove <strong>the</strong><br />

blockage. Ca<strong>the</strong>terization is considered viable for up to about six hours following<br />

onset. After ca<strong>the</strong>terization, <strong>the</strong> patient moves to a neuro-ICU, where<br />

specialists treat and monitor progress.<br />

Auchus welcomed new options, saying stem-cell <strong>the</strong>rapy could extend <strong>the</strong><br />

treatment window to 30 hours after symptoms begin.<br />

Ohio-based biotech researcher A<strong>the</strong>rsys developed <strong>the</strong> experimental<br />

<strong>the</strong>rapy and organized <strong>the</strong> trial. If this phase II trial proves effective, A<strong>the</strong>rsys<br />

will start a phase III trial with about 600 patients.<br />

“They wouldN’T hAve piCked us if we didn’t have <strong>the</strong> expertise,”<br />

Auchus said <strong>of</strong> <strong>the</strong> Comprehensive Stroke <strong>Center</strong>.<br />

Last year <strong>the</strong> center admitted more than 500 patients for stroke. Regardless<br />

<strong>of</strong> whe<strong>the</strong>r patients enroll, and which injection participants receive, all<br />

patients get <strong>the</strong> stroke center’s standard <strong>of</strong> care, he said.<br />

Study participants receive follow-up MRIs from <strong>the</strong> Department <strong>of</strong> Radiology<br />

to examine <strong>the</strong> size <strong>of</strong> <strong>the</strong> stroke, and exams for function and strength at<br />

seven days, one month, three months and one year.<br />

Auchus said not all stroke patients will qualify for <strong>the</strong> trial. Among o<strong>the</strong>r<br />

factors, candidates must have no cancer history, have <strong>the</strong>ir spleen and <strong>the</strong>y<br />

must be enrolled within 30 hours <strong>of</strong> <strong>the</strong> onset <strong>of</strong> symptoms.<br />

<strong>Mississippi</strong>’s first participant in <strong>the</strong> study arrived at Forrest General within<br />

two hours <strong>of</strong> symptom onset, received <strong>the</strong> clot-buster drug and was transported<br />

via helicopter to UMMC, a procedure commonly called “Drip ‘n Ship.”<br />

For those reasons <strong>the</strong> Clarke County patient was a good candidate, Auchus<br />

said. Thanks to UMMC’s AirCare, <strong>the</strong> patient arrived at <strong>the</strong> <strong>Medical</strong> <strong>Center</strong>’s<br />

Emergency Department five hours after onset.<br />

“This is more <strong>of</strong> a straightforward procedure for<br />

us than our normal processing <strong>of</strong> peripheral blood<br />

stem cells and bone marrow for transplants.”<br />

— Tereza Holman<br />

“We considered putting in a ca<strong>the</strong>ter but imaging showed us <strong>the</strong> clot<br />

was too far away,” Auchus said. “Although <strong>the</strong> clot was out <strong>of</strong> reach, <strong>the</strong><br />

brain’s reaction to loss <strong>of</strong> blood flow was still within <strong>the</strong> realm <strong>of</strong> treatment.”<br />

The patient, with family support, decided to enroll in <strong>the</strong> clinical trial.<br />

Following standard and trial treatments <strong>the</strong> patient left <strong>the</strong> neuro ICU on day<br />

three with some minor weakness as <strong>the</strong> only residual deficit.<br />

“The family was glad to have a center where <strong>the</strong> patient had options,”<br />

Auchus said. “And <strong>the</strong> patient is home and continues to improve.”<br />

June 25, 2012 | cENTERVIEW<br />

7<br />

CENTERVIEW


8<br />

ceremony honors <strong>Medical</strong> center retirees<br />

forty three out <strong>of</strong> 44 retiring faculty and staff members ga<strong>the</strong>red for <strong>the</strong> <strong>University</strong> <strong>of</strong> <strong>Mississippi</strong> <strong>Medical</strong><br />

center’s 2012 Retirement ceremony on friday, June 22, at <strong>the</strong> Norman c. Nelson Student Union. The<br />

ceremony highlighted retiring faculty and staff with 25 years or more <strong>of</strong> service to <strong>the</strong> institution and retiring<br />

department heads with at least 20 years <strong>of</strong> service.<br />

front row from left: Shurla Mance, Shirley Mcleod, Jan Robinson, leila Sanders, linda Smith, david Juergens,<br />

collett Howard, Thomas Horton, Mamie Henderson.<br />

Second row: challer Pilgram, Paula Stubbs, Betty Mccoy, Renee lloyd, Janet Kellum, dr. J. david duncan,<br />

June Thornton, vickie colbert, linda cook, Pauline darnell, Patricia anderson, alfredia Banks and Jessie Harrison.<br />

Bryant’s 5K run to benefit Batson<br />

<strong>Mississippi</strong> Gov. Phil Bryant will host<br />

<strong>the</strong> first “Gov. Phil Bryant’s 5K Run<br />

for Health” at 8 a.m. on Saturday,<br />

June 30, beginning at <strong>the</strong><br />

Governor’s Mansion on capitol<br />

Street in downtown Jackson. The<br />

event will include a 5K run and<br />

a one-mile fun run for children. all proceeds will<br />

benefit <strong>the</strong> Batson children’s Hospital. for more<br />

information or to register, visit<br />

http://www.governorbryant.com/5k/.<br />

cENTERVIEW | June 25, 2012<br />

Third row: Eula long, dr. William Rock Jr., Judy<br />

Guthrie, donna Trotter, Marilyn Burns and<br />

francine fry.<br />

Back row: alice Mayes, diann Munson, Pierre Smith,<br />

Mildred Smith, Jeffery Simmons, Sherline Wilson,<br />

Bruttie allen, dr. Helen Turner, linder Beasley, cathy<br />

Hansen, Marlon Beckley, Neva Greenwald, Jackie<br />

Green, carolyn Thompson and linda dear.<br />

SUMMERVIEW<br />

With <strong>the</strong> publication <strong>of</strong> last issue, centerview has moved to<br />

its once-a-month summer publication schedule. The <strong>of</strong>ficial<br />

publication <strong>of</strong> <strong>the</strong> <strong>University</strong> <strong>of</strong> <strong>Mississippi</strong> <strong>Medical</strong> center<br />

will be available <strong>the</strong> week <strong>of</strong> July 23-27 and <strong>the</strong> week <strong>of</strong><br />

aug. 27-31. centerview will resume its biweekly publication<br />

schedule <strong>the</strong> week <strong>of</strong> Sept. 10-14.<br />

RETIREE FEATUES ON PAGE 4 & 5

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