Facility Management at Bahrain International Airport - NuMOV

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Facility Management at Bahrain International Airport - NuMOV

Facility Management at

Bahrain International

Airport

Near and Middle East Aviation Conference

Berlin, 9 th June 2010

Martin Seeger

Head of International Division

HOCHTIEF Facility Management

1


Content

1. Overview about HOCHTIEF and its activities in the Airport Aviation Sector

2. Introduction of Bahrain International Airport

3. Facilities Management at Bahrain International Airport

4. Questions and Answers

Near and Middle East Aviation Conference

2


HOCHTIEF AG Company

HOCHTIEF is an international

full service provider developing,

building and operating complex

projects of all kinds.

With a turnover of about 18,17

billion Euro and more than

66,000 employees in 2009 the

group is one of the biggest

provider of construction-related

services in the world and no. 1 in

Germany.

We deliver globally as distinct

brands that are leaders in their

region:

-HOCHTIEF (EMEA)

-Turner (USA)

-Leighton (Asia-Pacific)

Near and Middle East Aviation Conference

HOCHTIEF Facility

Management

Bahrain

3


HOCHTIEF activities in the Airport Aviation Sector

HOCHTIEF: Design, develop, build, Invest, Manage, Consult and Operate

HOCHTIEF Construction

Design and construction of

Airports.

With its wealth of experience

gathered in more than 40 major

airport projects, HOCHTIEF figure

among the most renowned

international players. HOCHTIEF

handle all types of projects - from

Greenfield airports through to

extension and conversion works

on active airports.

Airport References: Wroclaw ,

Moscow , Prague, Johannesburg

Jeddah , Beirut, Abu Dhabi, etc.

Near and Middle East Aviation Conference

HOCHTIEF Airport

Invest, Operate and

Consult.

HTA has established itself as one

of the world‘s leading players in

the airport privatization market.

HTA advises airports on an endto-end

basis, bundling aviation,

non –aviation business, technical

services and financing expertise.

Airport References: Athens,

Budapest, Düsseldorf, Hamburg,

Sydney and Tirana

HOCHTIEF Facility

Management

Integrated Facility

Management Services .

The high technical & infrastructural

standards and the complex

security requirements to be met at

airports are day-to-day business

for HTFM. We thus respond to the

requests of various groups of interest:

International airlines, Air passengers,

Tenants & Operators. HTFM

generate approx. 70 Mio € p.a in this

field of business.

Airport References: Bahrain,

Athens.

6


HOCHTIEF Facility Management

Position within the HOCHTIEF group

HOCHTIEF

Americas

HOCHTIEF

Asia Pacific

Near and Middle East Aviation Conference

HOCHTIEF Aktiengesellschaft

Domestic

Country-wide

branch structure

in Germany

Corporate Divisions

HOCHTIEF

Services

HOCHTIEF

Facility Management

GmbH

HOCHTIEF

Concessions

HOCHTIEF

Energy Management

GmbH

International Division

Bahrain, Czech Republic

Denmark, Greece,

Hungary, Ireland,

Luxembourg, Poland,

Switzerland, UK

HOCHTIEF

Europe

Other project

companies

HOCHTIEF

Real Estate

Companies of

HOCHTIEF Services

7


HOCHTIEF Facility Management

HOCHTIEF Facility Management (est. 1996), a major division of the HOCHTIEF Group,

focuses on comprehensive services for managing properties and industrial facilities

One of the leading vendors for Integrated Facility Management in Europe

Acquisition of Siemens Gebäudemanagement and Lufthansa Gebäudemanagement in 2004

Approximately 5,650 employees

Turnover in 2009: EUR 646 Mil. and more than 26 Mil. sqm Managed Area

Specialization on different branches: Airport Aviation, Automotive, Chemical/Pharmaceutical

Industries, Electronics/ Semiconductors, Financial Service Providers/Real Estate Investors,

Healthcare, PPP and Venue Management

Near and Middle East Aviation Conference

8


Bahrain International Airport

Layout 2009 – approx. 9 m PAX

Near and Middle East Aviation Conference

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Bahrain International Airport

Initial Situation

Since 2008, Bahrain Airport Company (BAC) is

responsible for managing and operating the Bahrain

International Airport. BAC’s core objectives are to

elevate the role of Bahrain International Airport as a

contributor to the economy and further enhance the

airport's status, infrastructure and facilities for the benefit

of all stakeholders and users of the airport.

. In 2009, BAC established a Joint venture with HOCHTIEF Facility Management in order to

manage all Facilities Management and Energy Management Service at BIA. For this purpose,

120 designed employees are transferred from BAC to the new joint venture company

HOCHTIEF Facility Management Bahrain Airport.

Near and Middle East Aviation Conference

11


HOCHTIEF FM and Bahrain Airport Company

Objectives and advantages of our joint partnership

Long-term securing and increase of the value of the airport’s

properties

Higher efficiency and profitability of resources

Provision of highest operational safety, quality of use and

availability

Innovative user concepts, unique products and user-friendly

tools

Holistic view of requirements of users, tenants, owners and

investor

Integration and qualification of local employees in a worldwide

network

Near and Middle East Aviation Conference

12


Bahrain International Airport

Scope of Services

Hard Services

Soft Services

FM Area Services

Near and Middle East Aviation Conference

FM-operation (24/7), inspection, planned maintenance, corrective maintenance

for all building services including building structure

– Building services, e.g. air conditioning, cooling systems, building

automation, electrical installations, elavators and escalators, street

ligthning, water treatment plant

– Special airport systems, e.g. guiding operation system, baggage

handling systems, airbridges, x-rays, fleet (sweepers, firefighting

vehicles etc.)

Airfield maintenance (civil works)

Maintenance projects for existing structure

Optimisation of the Energy consumption at the BIA

Cleaning buildings and airfield

Landscaping and pest control

Laundry and porter services

Commercial FM Property management support

13


Bahrain International Airport

Previous Situation and Optimization Targets

Area

Organisation

Services

Processes

Systems

Costs

Previous Facility Management

situation

No clear structures as responsibilities are

spread over several Directorates

No clear in- and outsourcing strategy

Headcount based service contracts

Well developed quality management

No coherent fm-process approach

Fragmentation of basic systems

No integrated controlling and reporting

No benchmarking possible

Potential external revenues not charged

(example FM services to 3rd parties at

BIA)

No profit centre structure implemented

Unsuitable planning and contr. of costs

Near and Middle East Aviation Conference

Optimization by the

HOCHTIEF Facility Management Bahrain

Airport

Synergies through integrated approach

Clear organisational structures

Improvement of overall service quality

Implementation of secured SLAs

(Service Level Agreements)

Implement. of approved international

HOCHTIEF processes and standards

Integrated FM-Computer Systems incl.

extensive controlling and reporting tool,

customer help-desk and service centre

Reduction of fm- and energy costs

Maintenance and enhancement of BIA’s

existing and future asset values

15


Bahrain International Airport

Previous Situation and Optimization Targets

Area

Organisation

Services

Processes

Systems

Costs

Previous Facility Management

situation

No clear structures as responsibilities are

spread over several Directorates

No clear in- and outsourcing strategy

Headcount based service contracts

Well developed quality management

No coherent fm-process approach

Fragmentation of basic systems

No integrated controlling and reporting

No benchmarking possible

Potential external revenues not charged

(example FM services to 3rd parties at

BIA)

No profit centre structure implemented

Unsuitable planning and contr. of costs

Near and Middle East Aviation Conference

Optimization by the

HOCHTIEF Facility Management Bahrain

Airport

Synergies through integrated approach

Clear organisational structures

Improvement of overall service quality

Implementation of secured SLAs

(Service Level Agreements)

Implement. of approved international

HOCHTIEF processes and standards

Integrated FM-Computer Systems incl.

extensive controlling and reporting tool,

customer help-desk and service centre

Reduction of fm- and energy costs

Maintenance and enhancement of BIA’s

existing and future asset values

16


Bahrain International Airport

Previous Situation and Optimization Targets

Area

Organisation

Services

Processes

Systems

Costs

Previous Facility Management

situation

No clear structures as responsibilities are

spread over several Directorates

No clear in- and outsourcing strategy

Headcount based service contracts

Well developed quality management

No coherent fm-process approach

Fragmentation of basic systems

No integrated controlling and reporting

No benchmarking possible

Potential external revenues not charged

(example FM services to 3rd parties at

BIA)

No profit centre structure implemented

Unsuitable planning and contr. of costs

Near and Middle East Aviation Conference

Optimization by the

HOCHTIEF Facility Management Bahrain

Airport

Synergies through integrated approach

Clear organisational structures

Improvement of overall service quality

Implementation of secured SLAs

(Service Level Agreements)

Implement. of approved international

HOCHTIEF processes and standards

Integrated FM-Computer Systems incl.

extensive controlling and reporting tool,

customer help-desk and service centre

Reduction of fm- and energy costs

Maintenance and enhancement of BIA’s

existing and future asset values

21


Bahrain International Airport

Additional Business (example): Cavotec Ground service

equipment

Ground Services Equipment

Planned extension of 9 remote aprons with Cavotec’s patented pop-up service

solutions

HTFM Bahrain Airport provide maintenance and system operations (ground

services)

Near and Middle East Aviation Conference

22


Object Group

Buildings and Terminal I

Technical Services

Ventilation and

Air-Conditioning

Electromechanic

Systems

Electric Systems

and Electronics

Plumber

Management

Object Group Manager

Commercial Clerk 1 Project Assistance

4

4

4

4

Civil Services

Civil and Caretaker

Near and Middle East Aviation Conference

1

1

8

Commercial Clerk

Technical Services

Airfield Lightning

Object Group

Infrastructure

Management

Object Group Manager

1

4

Project Assistance

Civil Services

Civil

Maintenance

1

1

2

26


Service Pool and Utilities

Electromechanical Section

Section Manager

Ventilation and

Air-Conditioning

Electromechanic

Systems

Water Treatment

and Supply

Chilled Water

System

Technical Fleet

Management

Maintenance Engineering

Electrical Engineers

Mechanical Engineers

Electrical Section

1 Section Manager 1

Exterior

Lighting/ Aerodome

High Voltage

and Generators

Electric Systems

and Electronics

Near and Middle East Aviation Conference

7

7

4

3

3

2

2

12

6

8

Engineering

Project Engineers

Architect

Civil Engineer

Draftsman

1

1

1

Soft Services

Management

Soft Services Manager 1

Assistant 1

Cleaning Systems

Section Manager

Terminal & Buildings

Airfield Cleaning

Landside Cleaning

Porters

Landscaping/

Gardening

1

4

4

2

2

1

27

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