Annual Report - NCPHS

The Power of Community
AnnuAl RepoRt 2010

B
The Power of Community
For the past 52 years, NCPHS has issued a report summarizing
the important issues and outcomes for the calendar year just
past. There are many audiences for this report and, although
there is overlap, each looks for certain specific information.
The financial community seeks to assess the organization’s
fiscal performance and health. Donors and underwriters look for
recognition of their support. Residents want reassurance that
their needs have been, and will continue to be met. Prospective
residents and their families need information to base important
decisions about where they will live in the future. Employees
want to know that their service is appreciated and that their
future is secure, while volunteers need to know their vision is
being pursued.
This report attempts to satisfy all of these audiences: It includes
a balance sheet, a list of contributors, new infrastructure,
programs, achievements and profiles of residents, staff and
Board members. But NCPHS is more than the sum of these
parts. It is nearly 2,000 people living together, from Mendocino
to San Jose—a template for diversity and commonality. It is
the power of community in action, every day.

A Year of Growth
2010 wAs A yeAR of positive economic growth for
NCPHS due to our strategy of maintaining a focus on
quality service for our residents, reducing expenses in our
operations and successful fundraising. Our ability to weather
these times attests to the power of community. Everyone—
staff, management, residents and volunteers—worked
together, as always, throughout the past year.
Long-planned infrastructure improvements proceeded
on schedule and on budget. The Sequoias–Portola Valley
received a major upgrade in its utilities and combined several
pairs of small studios to better meet the needs of incoming
residents. The Sequoias–San Francisco completed a thorough
cleaning and weatherization of its iconic 26-story
tower. Both Eastern Park and Western Park Apartments
received sparkling new exterior paint.
NCPHS greatly increased its reach to seniors this coming
year by affiliating with the San Francisco Senior Center
BaRBaRa E. HooD
PRESIDENT & CEo
JaNE M. gRaF
CHaIR, BoaRD oF DIRECToRS, NCPHS
top BaRBaRa E. HooD
ABove JaNE M. gRaF
leFt THE TaMalPaIS
(SFSC). Formed in 1947, SFSC is the oldest senior center
in the country, reaching more than 3,000 older adults each
year. Combined with our five NCPHS Community Services
programs, the number of seniors served approaches 10,000.
SFSC operates out of two senior centers: at the Maritime
Museum in Aquatic Park and a downtown center at
O’Farrell and Jones streets. We are extremely proud and
excited by this affiliation. It will strengthen both organizations
and improve outreach to Bay Area seniors by creating a
larger and more comprehensive organization.
Later in this Annual Report we present profiles of
residents, an employee and a member of the Board. Their
words provide the truest picture of NCPHS and its success
in attracting and retaining some of the most discerning
seniors in the Bay Area. We know that we exist because
of their trust in us and we strive, every day, to honor that
trust.
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Social Accountability and Ongoing Initiatives
Social accountability is reflected in the organization’s historic
commitments to improve the lives of seniors in our
surrounding community. During 2010, NCPHS funded
and administered five programs directly affecting almost
8,000 people.
nCpHs Community services programs
the living at Home program places social workers in
residential communities around the Bay area to help elderly
and disabled residents respond to the complexities
of aging by providing in-home assistance, transportation
to medical appointments, money management, financial
assistance and access to social services.
Impact: 2,500 individuals
wellelder ® provides low-income seniors with access
to community health and medical care, enabling them
to remain independent for as long as they choose.
WellElder ® serves residents at our three government-
subsidized housing facilities (Eastern Park apartments
and Western Park apartments in San Francisco and
Town Park Towers in San Jose).
Impact: 600 low-income seniors
experience Corps ® Marin is a mentorship and education
program that connects older adult volunteers with
more than 450 elementary school-aged students living
in low-income neighborhoods, who are most in need of
educational and social support. Experience Corps ® Marin
serves five schools in the San Rafael School District,
improving academic performance of at-risk youth while
decreasing truancy and reducing high-risk behaviors.
Impact: 450 elementary students and mentors
peninsula volunteers partners with NCPHS to provide
a Service Coordinator (social worker) who maintains
relationships with participants in the Meals on Wheels
program. Each day, 250 meals are served to seniors
and disabled adults in Southern San Mateo County.
The presence of the Service Coordinator dramatically
increases the degree of care offered by the Meals on
Wheels Program.
Impact: 250 Meals On Wheels participants
Coming of Age: Bay Area, NCPHS’ newest program,
seeks to harness the talents, skills and energy of one of
our most valuable resources: people 50+. Coming of
age: Bay area accomplishes this in two ways: by helping
nonprofit organizations build capacity and strengthen
capabilities, allowing them to do more with less; and by
helping individuals aged 50+ explore passions, pursue
lifelong learning, engage in meaningful service and chart
pathways to a fulfilling future. Coming of age’s innovative
programs and workshops create connections that
impact and enrich our entire community.
Impact: 4,000 people
nCpHs spirituality Initiative
The NCPHS mission statement includes meeting the
needs of older persons through diversified programs
including spiritual care. Spiritual hunger can be an issue
at the end of life, and addressing it can offer comfort to
those we serve at NCPHS.
at every stage in the development of this initiative,
NCPHS has refrained from crafting a definition of spirituality
that may confine or restrict the initiative, thwarting
individual responses. The goal is to offer our seniors
a way to bring joy, comfort and validation to the aging
process and to have staff receive benefits that validate
the value of their individual contributions to the well-
being of others.
nCpHs Inclusion Initiative
In the late 1990s, NCPHS began a Diversity Initiative. a
council was formed to develop a Statement of Commitment
to Diversity and develop an action plan. Under
Barbara Hood, President & CEo, the Diversity Council
grew and now has approximately 30 members which
consist of residents, Board members, and staff at all levels.
Projects were implemented at the communities and
a Diversity Day was initiated to share ideas and engender
interest among new staff and residents. as it evolved,
the Council changed its name to the Council on Inclusion
to better reflect the goal of the Initiative to build community
by making all feel welcome.
NCPHS was awarded the “2008 Social Responsibility
award” by aging Services of California. The award
recognized NCPHS and The Council on Inclusion for the
commitment to social justice and equal opportunity for
ethnic and minority groups.

Senior Services Serves More Seniors in 2010
2010 wAs A CHAllengIng yeAR for fundraising.
Despite this, Senior Services for Northern California
(SSNC) increased giving from the previous year to a total
of $2,639,222, enabling us to fund dozens of projects in
our housing communities and throughout the Bay Area.
Residents donated nearly $350,000 to the Tomorrow
Funds and Tomorrow Fund Endowments at our three
life care communities; we raised $145,000 in support of
Community Services Programs at our eighth annual Gala
Benefit event, hosted by The Tamalpais; and local foundations
provided $124,000 in grant support.
Our year-end Angel Appeal raised $34,000 to support
Community Services and the NCPHS Unrestricted Fund;
an anonymous donor provided $82,000 to underwrite the
Service Coordinator position for the Meals on Wheels
Program in South San Mateo County; and 10 planned
gifts were completed totaling more than $500,000.
JUDITH loURa, CFRE
ExECUTIVE DIRECToR
DoRoTHy PETT
CHaIR, SSNC TRUSTEES
top JUDITH loURa
ABove DoRoTHy PETT
leFt SEqUoIaS–
PoRTola VallEy
Your contributions allowed us to make 54 grant disbursements
in 2010 totaling $822,921. Samples of some of our
major grant allocations for 2010 include financial support
for Community Services Programs that reach more than
8,000 older adults throughout the Bay Area, and confidential
financial support to 16 residents in our seven housing
communities.
Your donations enable us to keep our promise to meet
the needs and improve the quality of life for the older
persons we serve. Thank you for caring about older adults
in the Bay Area and sharing our mission to improve their
lives.
On June 1, 2010, NCPHS Foundation changed its name
to Senior Services for Northern California. Our Board of
Trustees decided it would be more useful to have a name
that clearly states what we do, who we serve and where we
provide services. Nothing has changed but our name.
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DaVID BERg
VICE PRESIDENT,
oPERaTIoNS
RoBERTa MUNDIE
CHaIR, BoaRD oF MaNagERS,
NCP SENIoR VENTURES
top DaVID BERg
ABove RoBERTa MUNDIE
leFt KoKoRo aSSISTED
lIVINg
Managing the Present, Positioning for the Future
FoR developeRs, 2010 was a year of caution and preparation.
NCP Senior Ventures, LLC, the limited liability
company created by NCPHS in 2008 to develop new communities,
used the year for planning and positioning for
future opportunities. Work continued on the joint venture
with San Francisco Zen Center to develop a community
designed and operated around Buddhist themes and principles.
Several other development prospects were evaluated.
Management of properties not owned by NCPHS is
another function of NCP Senior Ventures. Last year we
reported on the new challenge that NCP Senior Ventures
had embarked on to provide management services to Kokoro
Assisted Living, a 54-apartment Assisted Living community
in the heart of San Francisco’s Japantown. The name
“Kokoro” says it all, a Japanese term that means “heart,”
but includes much more. Kokoro’s vision is to promote and
enhance the independence and security of older adults, and
to nourish the body, mind and spirit in a way that provides
warmth and a sense of culture and family.
Although the overall senior care industry was struggling
with occupancy challenges, NCP Senior Ventures worked
diligently with the Kokoro leadership to infuse a robust
marketing strategy. Starting with an occupancy rate of
85%, Kokoro concluded the fiscal year in September with
occupancy at 98% and a financial gain of $102,000 over
the budgeted gain. A very successful year by all accounts.
Kokoro is home to a thriving community of diverse seniors
who on a monthly basis have access to over 200 activities that
strengthen them physically and stimulate them mentally.
Kokoro is a warm, inviting place to call home, and NCP
Senior Ventures is justly proud of our relationship with
Kokoro and looks forward to continuing to serve together.

Our Community
This part of our annual Report is devoted to stories—profiles of the
people in all seven of NCPHS’ communities as well as a Board member
and an NCPHS employee. This year, we again focus on selected
individuals who represent the whole. Each story contains elements
of why residents choose to join the NCPHS community and more
importantly, why they remain satisfied with that choice.
Reviewing recent focus groups conducted by NCPHS and research done
by others, it is clear that what residents, both current and potential,
seek in senior housing is peace of mind. This may be as simple as no
longer having to maintain a home or something as complex as ensuring
that health care will be readily available. There are a number of factors
to which all members of the NCPHS community, past, present or
future, attribute their satisfaction:
n Companionship from fellow residents.
n Positive impact on friends and family by reducing anxiety.
n life care contracts that guarantee health care at all stages of life.
n Freedom from maintenance and round-the-clock security.
n Knowing that the structural integrity of buildings is maintained.
n No concerns about the fluctuations in the real estate market.
n Financial advantages available to ease the transition to senior living.
These are woven through the following profiles. In the end, it is the power
of community that transforms a facility into a home for all who live and
work there.
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“I HAve lIved at Western Park
Apartments for four years. Before
that, I lived on Nob Hill for 30 years,”
says Terry Irvin.
“When the owners decided to sell
the building, the next step was to
find a new place to live,” Terry says.
Looking through the listings at the
San Francisco Housing Authority,
“I narrowed it down to three options:
an SRO in the Tenderloin, a high
rise downtown or The Western
Addition.”
Terry stopped by for a tour and
a chat with the Administrator at
Western Park Apartments. Shortly
after he moved into WPA, and realized
that in thirty years of living in
one neighborhood, in the same apartment,
“I knew no one.” Within weeks
of becoming a resident at WPA, he
had made many new friends and even
more acquaintances. Four years later
he knows just about everyone in the
building.
Terry began volunteering at WPA
and expanded his circle by volunteering
for, among others, the San
Francisco Symphony. Last summer he
also participated in the San Francisco
Gay Pride parade with other members
of the senior LGBT community.
As time passed he gradually
became aware of the other things that
set life at WPA apart: a maintenance
manager to keep things running
smoothly; a feeling of community
spirit that was woven through everything;
an activities director and even a
nurse to handle routine health issues.
“I have friends in other apartment
buildings and they have none of these
things,” he says.
His transition from an apartment
on Nob Hill to Western Park
Apartments, a nonprofit, affordable
housing community was, in a word,
“wonderful,” says Terry. “We live in
the true center of San Francisco.”
Terry Irvin
WESTERN PaRK aPaRTMENTS
“In thirty years of living in one neighborhood,
I knew no one. Within weeks of becoming a
resident at WPa I had made many new friends.”

Bruce & Charleen Powell
THE TaMalPaIS
BRuCe And CHARleen powell have lived at The
Tamalpais six years. They have been married for 60 years.
Before moving to The Tamalpais they lived for decades
in Kensington in the East Bay hills. “We loved the house,
the spectacular views of the bridges, the city, the colorful
sunsets and the community. We didn’t want to leave,” says
Bruce. But the Powells felt it was time to consider a place
where they would receive health care for life. “It’s also quite
a relief not having to worry about the yard work and house
upkeep anymore,” says Bruce with a smile.
Born and raised in Indiana, Bruce graduated as a chemical
engineer from the Rose-Hulman Institute of Technology
in Terre Haute. After a short stint in the synthetic rubber
business he joined Chevron and remained for 39 years.
“Many projects with Chevron required a significant
amount of foreign travel,” says Bruce. “Fortunately,
Charleen was able to accompany me on many of the business
trips and, coupled with pleasure trips, we have seen
quite a bit of this world.”
Soon after moving to The Tamalpais, Bruce started
taking art lessons from the in-house art instructor. After
several months of instruction the effort seemed to be working
and a new interest was born. He keeps busy with his
painting and enjoys presenting his work as a part of the
regular Tamalpais art exhibits. “I was pleased to have one
of my paintings selected as the 2010 NCPHS holiday card,”
says Bruce. He received many compliments from residents,
non-residents and the management of NCPHS.
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Abram Ostrovskiy
EaSTERN PaRK aPaRTMENTS
ABRAM “Alex” ostRovskIy and his wife Lubov have
lived at Eastern Park Apartments since 1997. He was born
in Belorussia (now named Belarus) in 1932 and lived there
until World War II. He enlisted in the army and began a
long career as a world-class wrestler, trainer and judge. (In
Russia, professional sports are a function of the army which
trains, supports and campaigns those with exceptional
talent.)
Early in his development as an athlete he developed
a unique wrestling “move” that made him unbeatable.
During an active career that spanned five decades, Alex
distinguished himself as an athlete, a coach and a judge.
“My wife Lubov would literally meet me in the airport with
a suitcase packed to take to my next tournament and we
would switch. When she had our first child, I barely had
time to see him before flying off to some faraway place.”
Alex is a multi-champion of Russia and Belorussia and is
a Competition Official of the Highest Order for National
and World class competition who has been recognized for
his outstanding leadership qualities at the state, regional
and international levels. He immigrated with his family in
1994 from Riga, Latvia, and came to San Francisco as a
refugee. Now he and his wife are both U.S. citizens.
“I feel very comfortable at Eastern Park Apartments,”
says Alex. “After so many years of travel, competition, and
coaching it feels good to settle down.” Nearly half of the residents
as Eastern Park speak Russian. “But I like everyone!”
Both Ostrovskiys are very popular with other residents.
Alex does a tremendous amount of volunteer work at
Eastern Park Apartments with various activities and also
with local high schools, colleges and USA national wrestling
teams.

Evelyn Paris
ToWN PaRK ToWERS
“The staff is wonderful! They treat all the
residents with respect and love.”
evelyn pARIs gives new meaning
to the term “close knit family.” She is
the third member of her immediate
family to live at Town Park Towers.
Her brother lived there for nearly a
decade and her mother, Irene Austin,
is there now.
Evelyn was born and raised in and
around San Jose. She ran her own
marketing and promotion business for
15 years and following that, opened a
restaurant.
Beginning in 2003, every day she
travelled nearly an hour from her
home in Oakley to Town Park Towers
to care for her brother. Not long after
he passed away, her mother decided
to downsize and move from Southern
California.
While her mother is not ready for
assisted living, “She did need someone
to care for her,” says Evelyn. Picking
up where she left off with her brother,
Evelyn continued to make the long
journey, daily, to help her mother.
“I would leave at 6 a.m. and not get
home until 9 p.m.”
Last year, Evelyn decided to move
from Contra Costa County to be
closer to her mother. She had trouble
finding a place to live and suddenly
she realized how much she liked
Town Park Towers. She applied, was
accepted and moved in October 2010.
“The staff is wonderful! They treat
all the residents with respect and love.
When my mother or I need repairs,
all I do is fill out a request form and
it’s done,” she says. In an age where
security is important, especially for
seniors, “I feel safe. In the middle of
the night, I know that someone will
be at the front desk and will help with
whatever comes up.”
San Jose is a vibrant and energetic
community and Town Park Towers
is located right in the middle of it.
Evelyn says she looks forward to her
new life here.
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Earle Jones
THE SEqUoIaS – PoRTola VallEy
eARle Jones Is A RelAtIve newCoMeR to the
NCPHS family, having moved into The Sequoias–Portola
Valley almost a year ago. Earle and his wife had a long
and eventful marriage with a great many places to call
home. For 37 years he worked for SRI (Stanford Research
Institute) in a variety of positions and places including five
years as Director of SRI Japan and back to Korea for three
years.
Spurred by some “terrible experiences” in dealing with
aged family members, together they began what turned into
an exhaustive search for a place to retire. “My wife didn’t
want our children to go through this with us,” he says.
Beginning in the 1990s, “We looked at every retirement
community in the South Bay and all the way up to
the City: The Hyatt, The Towers, The Carlyle, and The
Meadows. Lots of free lunches!” They eventually made a
deposit at The Hyatt but when they received a call saying
their apartment was ready, his wife deemed it to be “too
early to move in.”
In 2008 his wife Darlene became ill and passed away.
Since he had already narrowed his search for a new home
down to one or two, at the end of a year he made a choice:
The Sequoias–Portola Valley.
“I am a great hiker so the idea of living on 42 acres of
beautiful timberland, surrounded by miles and miles of
pristine hiking trails seemed like paradise,” Earle says.
Earle can’t think of a single thing he doesn’t like about
Portola Valley. “I love my apartment, I have scores of
friends and am very active in my community. Plus I can go
hiking whenever I want!”

“I love my
apartment, I
have scores of
friends and am
very active in my
community. Plus
I can go hiking
whenever I want!”
Janice and Kay Naito
THE SEqUoIaS – SaN FRaNCISCo
tHe nAItos BotH wIn AwARds for longevity in their careers—
Kay worked for the Federal Bureau of Alcohol, Tobacco and Firearms for 38
years and Janice for Sanwa Bank in San Francisco for 33 years. For all that
time they have lived in the Bay Area. They have been married for 49 years
and have one daughter.
When they began to think about retirement, they were very conscious of
“not being a burden to our daughter.” They had taken care of Kay’s mother
for many years and knew that it puts a strain on family relationships. For her
part, their daughter says, “Moving into The Sequoias was the best present
my parents could have possibly given me.”
When making retirement plans, they decided early on that they wanted
to stay in San Francisco and, in particular, near Japantown. They looked at
two retirement communities, San Francisco Towers and The Sequoias–San
Francisco. Partly due to location and price and mostly because they knew
two residents there, they chose The Sequoias. They had visited The Sequoias
many times and knew it well.
They kept their property in San Francisco and rent it out. So, although
not entirely free from the upkeep and maintenance of a home, they enjoy the
freedom from cooking, gardening and repair that retirement living offers.
“The staff is wonderful,” says Janice, “They treat us like guests, not tenants.”
The Naitos joined the NCPHS family in 2007 and look forward to a long
and happy life among good friends.
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JoAn Blackstone
THE WooDS
MoRe tHAn two deCAdes Ago, JoAn became part
of The Woods. Her husband Elliot had invested in
(and later sold) a home there when the community first
opened in 1973. While on a weekend visit in 1989, he
wanted to show his wife around the community. Finding
one of the original model homes for sale by the owner they
decided, on the spur of the moment, to make an offer. The
rest, as they say, is history.
Planned as their future retirement home, the house at
The Woods was rented out for several years. Some significant
repairs were needed in 2004 when they moved in,
and it was then completely renovated and made handicap
accessible during the summer of 2006. The following year,
with help from a gifted local cabinet maker, JoAn got her
“dream kitchen” with everything she always wanted. “I
feel completely at home both in my own house and in the
warmth and friendliness of the community that makes
The Woods such a special place,” she says.
“A friend once told me that a key part of retirement
planning is to own your home, free and clear. Our plan
worked and I will always be grateful for being able to spend
this part of my life in such a special place. It’s a comfort to
know that if I ever need assisted living, my first choice, The
Lodge at the Woods, is right here on the campus.”
A native of Los Angeles, JoAn loves Northern California
and especially Mendocino County. She has found many
opportunities for service in the greater community, and for
forming meaningful friendships. “This is a time for ‘giving
back’ and I’m so thankful to have that chance. There really
is no place on earth where I’d rather live!” she says.

King Brown
SSNC BoaRD oF TRUSTEES
kIng BRown HAs Been just about everything a volunteer
can be at NCPHS: Board member beginning in 1989,
alternating as Trustee and Board member since then and
Chair of multiple committees.
In his most recent role, King has been the shepherd for
a new and exciting expansion in NCPHS’ Community
Services. Beginning in 2009, with fellow Board member
David Jamison (also on the NCPHS Board), King pursued
the possibility of affiliating with the San Francisco Senior
Center (SFSC), the nation’s oldest senior center. “It was
clear that there were a great many commonalities that could
work to the advantage of both organizations,” he says. Given
this as a basis, both groups began to explore ways of turning
their similarities into concrete, complementary actions.
Two programs, in particular, illustrate the potential
synergy that King and his colleagues on the NCPHS Board
hoped to achieve. As one of its five Community Services
programs, NCPHS helps disadvantaged seniors stay in
their homes. Called Living at Home, this program blends
seamlessly with one offered by SFSC called Homecoming
Transitional Care Program which provides services to
bridge the gap between a hospital stay and a return to home.
Through a long legal process to mesh the people and
systems of the two organizations together, King, who is
an estate planning attorney, provided the continuity and
the vision to make this affiliation work. “Community
services are where the power of the NCPHS community
is harnessed to make a difference,” says King.
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Jim Murphy
THE SEqUoIaS – SaN FRaNCISCo
JIM MuRpHy Is that rarest of people—a native San
Franciscan. Born in 1959 he has worked at The Sequoias–
San Francisco for 20 years as a tray server, a job that puts
him in daily contact with scores of residents. “When
someone isn’t feeling well and can’t come to a meal, I bring
a tray to them in their apartment,” he says. This simple act
of kindness pays huge rewards in the relationships he has
established over the years.
“I’ve gotten to know hundreds of people,” he says. “There
are so many fascinating folks with rich life histories.”
On his own time, Jim is an accomplished artist with
a sizable body of work. He began his “outside” career as
an illustrator, but time in Europe led him to concentrate
on oil painting. Returning home, he was inspired by the
California Impressionist School. Several residents who saw
Jim’s work in an exhibition at The Sequoias–San Francisco
encouraged him to continue with his painting.
He spends his free time travelling California to “capture
the subtle interaction of light and movement in the natural
landscape, the beauty of a California that is rapidly changing,”
he says.
Jim Murphy is one of 650 NCPHS employees who work
hard, every day, to make sure the residents of our communities
enjoy the peace of mind they deserve.

CoMMUNITIES aND CoNTaCTS
the woods
Fran Tucker
Residential Manager
(707) 937-0294
the sequoias–portola valley
Ira Kurtz
Executive Director
(650) 851-1501
town park towers
Mary love gilliam
affordable Housing Manager
(408) 288-8750
the tamalpais
Jane Diephuis
Executive Director
(415) 461-2300
western park Apartments
Cynthia Davis
Director of Housing
(415) 922-5436
nCpHs Home office
1525 Post Street
San Francisco, Ca 94109
(415) 202-7800
the sequoias–san Francisco
Michael Dougherty
Executive Director
(415) 922-9700
eastern park Apartments
Bob Montanez
affordable Housing Manager
(415) 776-0114
Community services
Ramona Davies
Director of Community Services
(415) 474-0334
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NCPHS
BoaRD
oF
DIRECToRS
Mary olson
Baich
David T.
Chai, Ph.D.
Roberta
Mundie
The Rev. grace
Kaori Suzuki
Carol
Bayley
Jane M. graf,
Chair
Dorothy
Pett
Fessha
Taye
Peggy
Brown
Steven
Herman
Michael S.
Popovich
Steve
Wallace
Jack
Burgis
David Jamison,
First Vice Chair
Thomas
Spencer
oliver
Wesson

King
Brown
David
Jamison
Tom
DeMund
Barbara E.
Hood
Peggy Brown,
Treasurer
Dorothy Pett,
Chair
Roberta Mundie,
Chair
Don
Meninga
John Hokenstad,
Secretary
Susan Dehner
Scribner, Vice Chair
Steve
Wallace
SENIoR SERVICES FoR
NoRTHERN CalIFoRNIa
BoaRD oF TRUSTEES
NCP SENIoR
VENTURES, llC
BoaRD oF MaNagERS
17

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DoNaTIoNS
Directors’ Club
$10,000+
gonsalves & Stronck
Construction Co. Inc.
Hanson, Bridgett, Marcus,
Vlahos & Rudy, llP
Marin Community Foundation
Nelson T. lewis Construction
Co., Inc.
The Kimball Foundation
Union Bank of California
y & H Soda Foundation
Presidents’ Club
$5,000 – $9,999
Wells Fargo Corporate
Community Development
group
Barbara E. Hood
Estate of Cliff l. Worth
Benefactors’ Club
$1,000 – $4,999
accurate Business Results
allied Irish Bank
alpha Restoration &
Waterproofing
armstrong Carpet &
linoleum Co.
ashfield Capital Partners, llC
James & Elaine aspegren
Martha a. atwood
Bank of america Matching
gifts Program
Bank of Marin
David & geri Berg
Margaret & Timothy Brown
Buck Consultants
John & Rose Burgis
C.J. Reed Construction Co.
California Bank and Trust
David & audrey Chai
Covenant Care - Select
Therapies
Ramona Davies
Thomas & Mary DeMund
Jane Diephuis
Dodge & Cox
Michael & Michelle Dougherty
Fong & Chan architects, Inc.
Jane M. graf
Harvey l. Sorensen and Maud
C. Sorensen Foundation
Kathleen Harwood
Thomas & Elizabeth Henry
Steven H. Herman
Steven R. Hieger
C. g. Howie
Iron Creative Communication
David & PJ Jamison
Ralph D. Knight
Eric & grace larra
larratt Brothers Plumbing, Inc.
lee Riewerts Decorator
lewcon Builders, Inc.
Judith W. loura
Mechanics Bank
Don & Paulina Meninga
Morrison Senior Dining
Roberta Mundie
Jane Naito
Pinnacle Building and Design
Robert F. Sawyer
Sodexo, Inc. & affiliates
Thomas & Hillary Spencer
Target
Porter E. Thompson
UBS Financial Services
United California glass &
Door
Wells Fargo Insurance
Services
oliver & Barbara Wesson
yumiko Westland &
linus Stempuzis
John & leslie Woodward
Patrons’ Club
$500 – $999
Virstan Choy & Marina lew
Cynthia Davis
David W. Dunlap
gladstone & associates
Rob goerzen
John & Marje Hokenstad
Kuhn & Kuhn
Ira Kurtz
Connie B. loughary
John & Candiece l. Milford
larry Minnix
Robert Montanez
o’Reilly & Faina glass Co, Inc.
Pacific Coast Trane Service
Pallavicini Painting
Dorothy & Jim Pett
Resource & Design, Inc.
Susan & Don Scribner
Fessha Taye
Stephen & Frances Wallace
Century Club
$100 – $499
Jane aikins
Sharam akhzar
Teresita andaya
lilli antonoff
applied Materials &
Engineering, Inc.
Koji araki
Winifred C. arbeiter
Patrick arbore
Regina Baena
Mary o. Baich
Thomas J. Barrett
Kristie K. Bartsch
Carol Bayley
Mervin J. Bernier
Spomenka Besic
Bethany Center
Fred V. Biagini
linda D. Blando
lynn S. Blankfort
Blazin
Joan a. Boileau
lisa Bordley
Ray & Susan Boudewyn
M. Kingsley Brown &
Toni young
Nancy Budar
Janet l. Burdick
Ray & Joan Burgarella
Diane Buroff
C.R. Reichel Engineering
Co., Inc.
Edward W. Calvillo
Ralph & Thelma Calvillo
Marilyn Campbell
Jacqueline M. Carlos
Bergliot Carlsen
Bee Chin
Drs. linda & Jamie Clever
Rosalie Coleiro
libba Cooperman
Edward & Bernice Cottingham
Maggie Courtney
Joseph P. Cravero
Francine Crnich
Patrick C. Cullinane
Katherine Cunningham
andrea Dapper
Randall S. Davis
Peter Desire
Carol Devincenzi
yelena Devyatova
Chandler S. Eason
Natalie Edison
ann Eliaser
leland Embrey
Eileen S. Fitzpatrick
Marina R. Franco
Jacquelin W. Frenzel
ana Fuentes
Ritchell gaya
gE Foundation
Paul T. gee
Jeanne gerritsen
alice D. gibbons
linda H. grant
linda gregory
Harpreet grewal
Susan l. groth
Robby Haase
Floyd Haberkorn
Michael Hall
Dana Healy
Marilyn a. Henriksen
Robert l. Hobson
Emanita P. Holani
Home Health advocates
abbie Hull
Thomas Jenkins
Sharon Johnson
Martha Jones
Katja S. Kallick
Karen l. Keen
Ken Keep
arlene R. Kesler
Derrick Kikuchi
Melissa Kinslow
Diane Kostelak
Susan J. Kraemer
Paul J. Kukoly
Suzanne lampert
Judy langley
Jack B. lindeman
laura B. loor
Jean loura
Kazumi luna
Virgilia F. Mapa
David Mardy
Keyla R. Marroquin
Nancy E. Martin
Mel Matsumoto
Theodosia K. Maurer
Megan McCarthy
Teri McIntyre
Johanna C. Mckenna
David Mcqueen
David Mead
loretta Merat
Merrill lynch & Co.
Foundation Matching gift
Program
Dwight l. Merriman
Joseph W. Metellus
Scott Metzger
Sandra Meyer
Showkat Mir
Mary S. Moffett
Jane Mok
Karletta Moniz
Patricia Mooney
Moore Uebel architecture
Mary C. Muto
Barry & Rosemary Nadell
Mansoor Nawim
Rosemarie Ng
office Depot
Marion C. oldfield
adrian ordenana
Pacific leisure Management
Connie Palladini
Marc Parce
Valerie B. Peterson
gary Pilgram
Terry Pohrman
Michael Popovich &
Nancy Sheppard
James Pratt
Beatriz M. Rebullida
Betty Reuter
Jacqueline Rienecker
Trude Ronstad-Keating
Marianne Rostchild
Nancy Roth
Mark Rubcic
John D. Russell
Jocelyn Ryder
S.P. McClenahan Co., Inc.
Monique Salmans
San Francisco Senior Center
Corinne Sartorio
Roslyn a. Schindler
Herman P. Scholz
anna Bess C. Schott
Kenneth Seeholzer
Christine M. Seltzer
Verna Shaheen
Sam Shorshteyn
Joseph Shoua
yong K. Sim
Jennifer Sinnott
William T. Smith
Suchinda Sookvamdee
Jean E. Stark
Rosemary H. Stevens
Virginia & laird Stuart
Christine Sugrue
Rodney & grace Suzuki
Mei yueh Tai
lisa Takeuchi
Phyllis R. Tannin
Frances & otis Tucker
Marjorie S. Tweedie
Kathy Tyrell
adi Tzur
United Way California
Capital Region
Deanna Vickers
Neil a. Vickers
Diana Walker
linda a. Walker
Warner Design associates
Suzanne M. Weiss
Wells Fargo Community
Support Campaign
Suzette E. Westsmith
Edward & Kris Willig
Shannon M. Wilson
Ruth Witherspoon
Jay B. Wright
Marianne K. Wright
geoffrey yau
Judy Ziegler
Resident Donors
Tamalpais Hobby Shop
The Woodlanders
Tamalpais gift Shop
Japanese Residents group
Barbara aase
Ernest W. abel
Mary M. ahern
Jean airola
lillian C. albertsen
Paul althouse
Ernst R. altschul
Nicole anacker
Robert & Charlene ayers
Robert & alice Bailey
Robert Ball
Mary Jane Ball
Jean E. Balzerit
anne D. Banaji
Rosemarie Banda
Shirley F. Banks
george & Jean Banning
Thank you for your support!
We have made every effort to ensure that our donors are accurately recognized. If we have
made an error in our reporting, please let us know by calling Paul gormsen at (415) 202-7819.

Betty Barber
Jean C. Barrera
June R. Barton
Clifford H. Bauer
Shirley a. Beers
Harumi & Kei Befu
Fred & Bonnie Behling
Frida Belorusets
Caroline H. Bergh
Frances I. Beverly
Joseph & Patricia Beyer
Stella Bielat
Shirley g. Biggerstaff
Bernice P. Biggs
Estate of Margaret V. Bigham
Bergit Birkland
Nan l. Blackledge
John R. Blackman
Phyllis Blair
Thomas W. Borden
Dorothy Boswell
Kuei M. Boyer
Roy Brakeman
Margaret C. Brandon
Margot E. Braun
Thomas C. Britton
Burnett Britton
Mark & Bea Brown
Robert & Patricia Brown
Charles Browning
Jean U. Bruce
Frank Brush
Frances a. Bryner
Elizabeth K. Buckley
Beatrice B. Bunce
Tsuyako l. Burroughs
William & lynn Callender
Mel Cammisa
Nanette H. Campbell
Maria a. Canonica
Darise S. Carmichael
Robert & yasuko Carnachan
alan & Betsy Carpenter
Ted Carpenter
annette F. Carrel
Elizabeth C. Carroll
Carmen a. Caruana
Marjorie Cassingham
Carolyn Catricala
gloria Catricala
James E. Cermak
lu Chaikin
Sook y. Chan
alice T. Chan
Julia R. Chang
lillian Chasten
alla Chechelnitskaya
lillian J. Chee
Cynthia D. Choy
Chu-Pei & Nai-Fang Chu
Tieu Minh Chung
William & Jean Clark
lilyan J. Cole
alan & Janet Coleman
Maria P. Collaco
Douglas & Polly Connor
James Coran
Shirley J. Costello
Margaret Coughlin
Harriet W. Coulson
Junella M. Coverdale
William & ann Crump
Mauro & lupe Cuesta
Barbara a. Daily
Robin Daly
Rosemary Damon
Ngoc T. Dang
Donald & leona Davis
Roy & Marilyn Davis
Patricia M. Davis
grail & Betty Dawson
arline Day
george Deabill
Elisabeth de Wit
William a. Del Monte
alphonsine Delagnes
Thomas & Fran Dempsey
Helen D. Derham
Herbert & Margaret
DeStaebler
Virginia K. DeVoto
Joan Diblin
Kay T. Dilena
Isabelle Dobyns
Virginia S. Donnell
Helen Dufficy
alexander & Sarra Dvorochkin
gloria J. Eddie
genya Ehrlich
Philip & Sheila Ehrlich
Rex a. Elder
Sylvia Elliott
Bernard Ellis
Robert a. Ely
Jim Emerson
Elizabeth a. Enemark
arkady & Donya Epshteyn
Irene Epstein
Juanita Erickson
Marjorie Erickson
Jack Ermer
Pia H. Esposito-van gelderen
Joyce R. Esquith
Fe Esteban
Kathryn Esterly
laurice a. Evans
Marian g. Everett
Robert & Judith Falconer
leroy Farmer
anne Farrar
Rena Fazzini
Walter & Jannette Ferris
arnold Fink
Richard & June Fitzsimmons
Estate of Thomas a. Forbes
anna Forester
Richard & June Fowler
Murray & Evelyn Fox
Carl & Patsy Fredericksen
Sachiko Fukami
Deborah Fulmor
Evelyn J. gaines
Clement galante
aleksandr & Sarra ganelin
John & Eleanor gardner
Duane & geneve geer
Raisa gendler
Nina g. george
Robert gilbert
Jean a. gillespie
george & georgene gmahling
Marian goepp
gerald goff
David & Mara goldinski
Susan goldsmith
lichen & Huacui gong
Kathryn R. gough
Eileen P. govan
Virginia V. grady
ossip & Inna granat
Barbara l. gray
leonard & Rosemary
greenberg
Estate of Helen &
albert grommon
Cynthia grubb
Edith Hagenah
Wilma S. Hall
Charles & Jeanne Halleck
Noble Hamilton
David & Eleanor Hammer
Ulele C. Hamway
Kazue Harada
Irene M. Harada
Betty J. Harrington
Dorothy Harris
Jennifer W. Harris
lee l. Harwood
Joan Hauck
Jeanne Hauser
george Hays
Betty Hempstead
John Henderson
albert & Miriam Henley
Helen F. Hennessy
Mary J. Hennigan
gerald g. Hennis
Suzanne Herrick
Ella Highland
annaliese Hill
Joan B. Hill
langdon & Charmian Hilleary
Jean Mari Hiller
May Ho
Donald F. Hodges
Nancy Hoffman
Elda B. Holmes
george & Mary Jo Hossfeld
Robert R. Hough
Helen Hough
Theadus T. Howell
Estate of antoinette Howell
Vera J. Howley
Su Chwang Hsieh
Ding M. Huang
Mei & Wai Chung Huang
Marjerie Hunt-Heinlein
Betty a. Hutson
Winifred M. Hutton
Reiko Imura
Silvia & Jacques Iselin
Carol C. Jacobs
Eugene & laura Jacobson
Cynthia Jamplis
Robert & Elizabeth Janopaul
louisa Jenkins
Patricia Jenkins
a. Hartwell & Mildred Jewell
Earl & Janet Jezek
Shii Jiang
Wen Ming Jinq
Harry & Margery Johnson
Doris M. Johnson
Jean D. Johnston
Janet B. Jones
geoffrey & Dorothy Jones
Earle D. Jones
John & Sallie Jorgenson
Stanley Judd
olga B. Katanics
Jean W. Kaufman
grace S. Kawamoto
Nancy C. Kearney
Marjery S. Keith
Nancy H. Kelso
Jack & Betty Ken
Dorothy B. Kennedy
Boris & lena Khaskin
Michael Khourie
Claire Kingland
ann E. Kirkland
Emilia Kleiman
Peggy Klenz
Mikhail & yelena Kliorin
l. Keith & Ruth Koehler
gregory & alla Kogan
Carmella Kramer
Wilma Krueger
Roza Krupetskaya
Fumiko Kunihara
Sylvia Kuran
Marie Kurihara
Velma Kurihara
Masako Kuroda
Thomas lacey
Michael E. lamm
Everdina lampe
Dorothy R. lampe
Frances a. lana
Bette W. landis
Katherine langbein
Jeane lapkin
Marjorie larkin
William & Susan lattin
Barbara W. lawson
Eleanor M. le Fevre
odette M. le Pendu
Edward & ly leong
lillian lessler
glenn E. lewis
Juliana li
Joyce lieberman
ann C. lin
yu-lan lin
Sonja lind
Herbert & Claire lindenberger
Sherman & Winifred little
anna liu
Peter & Stannye llewellyn
Shirley long
yu-Mei C. lu
Barbara F. luft
xao luongh
lorraine B. lupescu
James & Suzanne Malloch
Michiko C. Mango
Maria Mangold
Robert & Joanne Mann
John Manzone
James & Jayne March
Charlotte Mardesich
Joyce Margaroli
gertrude Marx
Motoo & Kiyoko Matsuda
Byron & Winifred Mauzy
Joseph a. Mayfield
E. Walter McCarthy
Jane McColgan
Mary J. McCune
Elizabeth a. McDonald
Isabel McDonald
Eleanor J. Mcgahie
Katherine F. McKenzie
Janet S. Mclenegan
Nancy H. McManus
Dorothy McMichael
Neal McNamara
John & Irene McPherrin
Virginia K. McTague
g. R. Millard
Barbara H. Miller
Patricia Milliken
Juliet T. Mills
laura Mon
louise a. Morasch
Patricia E. Morrigan
Warren g. Morris
Ruth Morse
Mary louise Moses
Diane F. Mothershead
Betty Moyer
Mary alice Mullin
Marian R. Munroe
James & Carolyn Murray
Patrick Murray
Elizabeth a. Myers
Kay and Janice Naito
Bobette Nathan
Nancy Nee
Jane g. Nelson
Dora N. Nelson
Wanda Nervi
Eileen Newman
Irene Ng
Hoang Nguyen
xuan M. Nguyen
Sum T. Nguyen
Patricia Nicholson
Zhi Fen Nie
yakov & Svedlana Nisenbaum
ann K. Nitzan
Charles Nixon
Ruth a. Nolte
Jean o’Donnell
Carolyn B. offen
Casper & Helen offutt
Walter oppenheimer
Richard & Judith opsahl
anne orange
Helen K. orr
louise oser
abram & lyubov ostrovskiy
angeline Papastefan
Elizabeth a. Passanisi
gloria Pastore-Sanchez
Elizabeth C. Patterson
Virginia Patterson
Kimiko S. Paul
Joan Paulson
Shirley Peletz-ashe
Corinne B. Pelfini
george & Josephine Pelmear
Derek & Myrna Pepper
annette F. Perry
Joy Peterson
Donald & Nancy Peterson
Harvey & Nell Petry
Elizabeth V. Phillips
Norman & Marion Phillips
Rita Pieri
Mary Helen Pirsch
19

20
audrey F. Pollack
Morton B. Potter
Bruce & Charleen Powell
Virginia R. Pratt
leslie Preger
ann Preston
Mary H. Prout
Harry & Constance quail
gloria C. quinn
Bella Rabicheva
ann H. Ramey
Jean Ramos
Jeanne W. Rathjens
liesel D. Reichmann
Benjamin a. Reist
Katherine K. Reyes
Hilda Richards
Harry & Margaret Richards
Richard & Jean Ringe
Mary R. Ripley
Earldean Robbins
Eugene & Barbara Robinson
Parker M. Robinson
Elizabeth M. Rodgers
C. Dolores Rodriguez
grace Rohe
leonard Rosenman
Elizabeth B. Ross
Frederic & Dora Roth
Irma l. Roth
Barbara Roumiguiere
Vivienne Rowe
leonore U. Russell
Robert E. Rutherford
Cecilia Ryan
Eleanor Sade
Ernesto Saenz
Nancy S. Sakuda
Marie Saldana
Elfrida B. Santos
Margaret g. Saulsberry
geoff Scammell
Paul Schagen
Nadine Schendel
Frances T. Schilling
Mike & Dianne Schilling
Peter & Charlotte Schmid
Phillip W. Schneider
Norman & alice Schoenstein
l.R. & Mary Schouweiler
Mary Barbara Schultz
Dorothy J. Schutte
Margot E. Scott
Mary K. Scott
Bob & Nancy Segbarth
Susan Seidner
Pearl ann Seipp
Eleanor D. Settle
Kayan C. Seuck
Virginia M. Shaffer
Max & louise Shaffrath
Helen M. Shien
Charles & Seiko Shimaoka
Suzanne Shinkle
Clara F. Shor
grigoriy & yelizaveta Shpayer
grigory & Helena Shpirt
Betsy Shuey
Ruth H. Silverman
Roy E. Simon
Jane Simons
Kathleen a. Skeels
Patricia Skillman
Elizaveta Slepnyov
Virginia M. Smith
John & Elizabeth Soderstrom
Marion H. Softky
Klara Sonts
lydia Soot
Philip & BJ Sorensen
Cynthia P. Soyster
Judithe D. Speidel
lois Spellman
ansie lee Sperry
Mia K. Stageberg
Carol C. Staiger
Marion Stanton
William & Judith Stark
Winifred J. Steiner
Stuart & Elizabeth Stephens
Margaret Ruth Stewart
Nancy H. Stickles
Caroline Stipe
audrey M. Strand
Svetlana Streltses
Barbara Strohbehn
Jackie Strohl
Robert Stuart
greta S. Stuehler
Jeanette Sullivan
Kawazoye Susumu
Isaak & anne Sverdlov
Tony & Irene Swanson
Bessie R. Swanson
Don & Beth Sweet
Doris Symonds
Ruby Sze
gioia Taber
Makoto Takahashi
M. louise Takeuchi
Edward & June Tanner
Shirley Targoff
Marvin & audrey Tarshes
Marylou M. Taylor
ailene S. Taylor
Margaret M. Taylor
Robert & Sarah Tennyson
anita Tenzer
gabrielle H. Thomas
Cecil & Peggy Thomas
Dexter & Elizabeth Tight
Erika Tjensvold
Barbara Tolin
Sue Tom
Cot Tran
Bud & onnolee Trapp
alice M. Tseng
Frances Tu
Phillips & June Tunnell
Semen & Zina Udis
Paul & Nancy Valentine
Cort & Jean Van Rensselaer
Wilma Van Wyngaarden
Nancy Veitch
ligia M. Viales
David & Nesya Vilk
Ida Vulakh
Douglas & Karen Waelde
Peter & Janice Wait
Tom Waite
Jean Wallman
Marilyn J. Walter
Chung-yu Wang
Suxian & luo Na Wang
Evelyn Warren
Ruth l. Wasserman
lyman C. Wear
Theodore Weber
Suzanne S. Weeks
Harriett V. Weller
Nancy P. Weston
Evelyn M. Wherrett
K. Margaret White
Christine g. White
geoffrey & Dorothy White
Stephen P. White
Richard Williams
Duncan & Mercedes Williams
Mary E. Williams
Nancy S. Wilson
gladys M. Wilson
Evelyn g. Witter
Blema Wolin
Roy & Barbara Wonder
Rose C. Wong
Kam Kou Wong
Jennie l. Wong
Evelyn Wood
gertrude M. Wood
Eleanor J. Wood
Barbara Worth
Bessy a. xepoleas
Wan R. xia
Ji & yuanrui xu
yu-Zhen xu
achilla M. yager
Doris B. youtz
Jing Z. yue
alla Zelenetsky
arkady & Klara Zelichyonok
David Zemansky
Fu & Hui-li Zhong
yao qi & Hui li gao Zhou
qian Zhuge
Estate of Howard o. Zumsteg
gifts in Honor of
Ernest W. abel
Patricia Brown
Maria a. Canonica
Elizabeth C. Carroll
Shirley J. Costello
lorraine B. lupescu
laura Mon
Ruth Morse
Hilda Richards
Dora Roth
Frederic Roth
Irma l. Roth
Susan Seidner
greta S. Stuehler
gifts in Memory of
Beth V. adams
Robert R. augsburger
Robert S. ayers
R.P. Barker
Robert Beach
William E. Biggerstaff
Margaret V. Bigham
Virginia Boesel
Betty a. Boileau
Edward J. Bolin
Mary P. Bolles
Dorothy Bonavito
Mary B. Brakeman
Dr. Walter Brandner
Patricia Brunning
Marguerite T. Burman
Kathleen D. Burroughs
Neemias B. Cole
John R. Coughlin
Betty Cronin
lillian Douglass
Beth I. Dunlap
Susan Ellis
lois M. Fricke
Jane H. galante
Frances J. gibbs
annette glicksman
William a. glynn
Christiane Hahn
a. Jennetta Hardimon
Emmagene Harrington
Jeanne Hendrickson
Suzanne Herrick
Patricia l. Hooper
Nell anne Iddings
Ron Jackson
Robert Jenkins
James g. Kaufman
Ralph Kellogg
William Knapp
Betty M. Knight
Ruth lamm
ambassador l.W. lane
Harriet l. langworthy
Emma lee
Barbara F. luft
William D. Mayer
Theresa McKewen
Nancy B. Mclaughlin
Janet S. Mclenegan
Mary Menzies
Patricia E. Morrigan
Clare a. Nelson
Revera Nusbaum
Jean o’Donnell
Jewell S. osterloh
Phyllis D. Pampanini
Helen a. Pasquini
Byrd Paul
Pauline S. Pillar
Constance quail
Harry W. quail
James P. quinn
Paul Richards
Elizabeth D. Rieger
Parker M. Robinson
Helen Rosenman
Carolyn l. Rutherford
Paul Sade
Marion Schwartz
William Settle
gordon Stanton
Kaya Ruth Sugiyama
Jean l. Thacher
Richard N. Waugh
Franciska Weinberg
lois F. Whiting
Jean B. Wright
Howard o. Zumsteg
Charitable
Remainder Trusts
Shirley a. Beers
leroy Farmer
Charitable gift
annuities
albert T. & Miriam Henley
Neal McNamara
Kimiko Paul
Nancy & Paul Valentine
omega Circle
anonymous
Paul althouse
Ray anderson
Caroline Bergh
Fran Beverly
Bergit Birkland
Margaret Brandon
Robert & Patricia Brown
lillian Chasten
gilbert Cleasby
Shirley Costello
Barbara Daily
Thomas & Mary DeMund
Jim Emerson
Jean gillespie
Wilma Hall
Jennifer Harris
gerald Hennis
Silvia & Jacques Iselin
David & PJ Jamison
Carmella Kramer
Robert & Joanne Mann
Ruth Morse
Ruth Nolte
Hilda Richards
Richard & Jean Ringe
Nancy Roth
geoffrey Scammell
Eleanor Settle
Judith Speidel
Sherin Vang
Barbara Voos
Denyse Wear
Christine White
In-Kind gifts
Barbara Hobbins
Barbara Roumiguiere
Bernard Healey
Blue and gold Fleet
Bouchaine Winery
Casto Travel
David and audrey Chai
Eileen Sachiko Tabata
Hornblower Cruises
James Murphy
John Bentley’s Restaurant
Kathleen Harwood
left Bank Restaurant
Marjerie Hunt-Heinlein
McCormick & Kuleto’s
Peet’s Coffee
Polly Connor
Richard and June Fowler
Robin Daly
See’s Candy
Shirley Banks
Spinnaker Restaurant
Teatro Zinzanni
The Cliff House
Whole Foods

SUMMaRIZED oPERaTINg RESUlTS
in millions
Revenues
2010 2009
Resident fees $ 48,369 $ 46,550
amortization of entrance fees 12,739 11,573
Fees for services and other income 11,506 8,120
Investment income including realized and unrealized
gains and losses on investments 4,774 17,161
SSNC activity and support 2,934 3,841
Expenses
80,322 87,245
Housing 17,291 15,447
Food service 12,189 12,324
Health care 18,145 17,119
other program services 12,162 12,323
Program support expense 6,704 6,532
Depreciation 8,605 8,183
Interest 2,693 2,398
77,789 74,326
Increase in net assets 2,533 12,919
Net assets at beginning of year 6,942 (5,977)
Net assets at end of year $ 9,475 $ 6,942
2010 Revenues by Source 2010 Expenses by Program
Fees for Services
and Other
Income 14%
SSNC Activity
and Support 4%
Resident
Fees 60%
Investment
Income 6%
Amortization of
Entrance Fees 16%
Health
Care 23%
Food
Service
16%
Program Support
Expense 9%
Other Program
Services 16%
Depreciation 11%
Interest 3%
Housing Program 22%
Design and principal photography by e.g. communications. additional photography: front cover Bill Schwob Photography; p. 1 Kevin Ng Photography; pgs. 12 & 15 (The Woods) Richard Hubacek.
Printed with soy-based inks on paper that is 30% post-consumer waste recycled, acid free and elemental chlorine free, and FSC/SFI/PEFC certified.
21

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san Francisco, CA 94109
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