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GUIDELINES FOR CHOOSING M&E MEASURTEMENTS TO USE IN YOUR REPORTS<br />
Performance Measurement Quality What <strong>to</strong> Do with the Measurement<br />
The measurement is available, Fine, use it.<br />
representative, reliable and feasible.<br />
The indica<strong>to</strong>r is available, reliable and<br />
feasible, but not representative enough<br />
The measurement is available,<br />
representative and feasible, but not very<br />
reliable<br />
The measurement is available,<br />
representative and reliable, but not feasible.<br />
The measurement is available and feasible<br />
but not representative enough and not very<br />
reliable.<br />
The measurement is feasible, but not<br />
measurable or not representative or not<br />
reliable<br />
Use it and try <strong>to</strong> find additional types <strong>of</strong> information or<br />
indica<strong>to</strong>rs until you feel the performance question can be<br />
answered.<br />
Is it reliable enough <strong>to</strong> use if everyone is made aware <strong>of</strong> its<br />
flaws? If so, use it and try <strong>to</strong> find additional information that<br />
<strong>to</strong>gether could produce a more reliable picture. If not, drop it<br />
and try <strong>to</strong> find a substitute.<br />
Can another measurement or set <strong>of</strong> measurements represent<br />
the objective reasonably? If so, drop the one first suggested.<br />
If not, re-examine the measurement‘s feasibility. There may be<br />
a more creative and cost-effective way <strong>of</strong> finding the required<br />
data.<br />
Is it reliable enough <strong>to</strong> use if everyone is made aware <strong>of</strong> its<br />
flaws? If so, use it and try <strong>to</strong> find additional information <strong>to</strong> help<br />
produce a more reliable picture. If not, drop it and try <strong>to</strong> find a<br />
substitute. In any case, since the indica<strong>to</strong>r has two significant<br />
problems, be more inclined <strong>to</strong> drop it than keep it.<br />
Forget about it<br />
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