5 Boroughs Partnership NHS Foundation Trust Annual ... - Monitor

Wigan Borough Local Involvement Network
Health and Care Together
Wigan Borough Local Involvement Network
1st Floor Office CT3, Wigan Investment Centre
Waterside Drive, Wigan, WN3 5BA
Tel: 01942 705 522
Email: info@healthandcaretogether.co.uk
Health and Care Together response to Quality Accounts
Thank you for the opportunity to review your quality Report for 2011/12. I
have detailed below some points which Wigan LINk would be pleased to
have incorporated in the report.
Comments on the Quality Report
Wigan LINk is pleased to read of the many improvements in the services
provided by 5 Borough Trust - particularly where these are evidenced from
surveys of users and their carers. Whilst there is an implication that
standards are the same across all parts of the Trust, it would be helpful in
future years to have a specific section of the document relating to each of
the boroughs and actions by their respective Health and Well-being
Boards and the relevant CCGs. Differing priorities in each area may make
it difficult for the Trust to maintain common standards where funding
priorities differ significantly.
The Priorities for Improvement in 2012/13, section 2.1, do not seem to
address the single amber indicator from the CQC outcomes: i.e.
Safeguarding people who use services from abuse. A more explicit
statement of what these shortcomings were and how they are being
improved would have been helpful.
You indicate a number of actions to be undertaken in response to the
findings of the 241 local clinical audits that have been completed. A useful
further action point would be to report back on the percentage of actions
achieved by the original target date and also to measure the length of any
delay that does occur, along with the reasons for it. In essence the actions
you choose to take are by implication the more important ones for your
Trust and so it would be helpful to understand why they may not have
been achieved.
Section 3.4.3 refers to your staff winning in the Nursing Times Awards –
well done to all of them for the work that has been undertaken and we look
forward to future references to the benefits that have accrued for patients
from the implementation of the Personality Disorder Strategy.
Annual Report and Annual Accounts 2011-12 121