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5 Boroughs Partnership NHS Foundation Trust Annual ... - Monitor

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The <strong>Trust</strong> has three Walk-in Centres as part of our Integrated Community<br />

Services, seeing approximately 70,000 patients per year. Their aim is to<br />

reduce pressure on A&E services by dealing with minor injuries plus advise<br />

and provide treatment for non-life threatening illness. Patients are assessed<br />

and treated to discharge or onward referral.<br />

Walk-in centres are subject to the same 4-hour wait target as applied to<br />

Accident and Emergency departments. The above table demonstrates the<br />

<strong>Trust</strong>’s achievement of all reported targets in 2011-12. The <strong>Trust</strong> monitors and<br />

reports performance against these targets on a monthly basis and these<br />

tables alongside further detailed information is reported as part of the <strong>Trust</strong>’s<br />

monthly performance report.<br />

3.3 <strong>Trust</strong> Quality Measures<br />

In addition to the quality priorities we have established for 2012-13 in Part 2,<br />

and reporting against the 2011-12 quality priorities in Part 3.1, the <strong>Trust</strong> has<br />

also established a set of quality measures.<br />

When selecting the Quality Measures we wanted to ensure that we were<br />

measuring quality across our different client groups. As a result of acquiring<br />

KIPS in April 2011 the quality measures were revised.<br />

These measures cover in-patient and community mental health and learning<br />

disabilities and community services across our business streams (listed<br />

below) and fit to the same domains of patient safety, patient experience and<br />

clinical effectiveness:<br />

Later Life and Memory Services<br />

Adult Services<br />

Child and Adolescent Mental Health Services<br />

Forensic Services<br />

Learning Disability Services<br />

Community Services (KIPS).<br />

The progress of all the quality measures are routinely reported to the <strong>Trust</strong><br />

Board. The following table shows our progress during 2011-12:<br />

98<br />

<strong>Annual</strong> Report and <strong>Annual</strong> Accounts 2011-12

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