Arena Material: chapter 5 - AS Nida

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hat We’ll Do ... Model 5-1: Simple call center Lower-level modeling, Advanced Process panel Three-way decisions, Variables, Expressions, Storages Blocks panel Terminating vs. steady-state operation Logical (“fake”) entities Terminating Condition in Run > Setup Model 5-2: Enhanced call center Nonstationary Poisson arrival process Sets – Resource, Counter New Statistic data module Types – Counter, Time Persistent
hat We’ll Do ... (cont’d.) Model 5-3: Enhanced call center with more output performance measures New Statistic data module Type – Output Additional variable resources – look at staffing levels Model 5-4: (s, S) inventory Not queueing Choose to use low-level Blocks, Elements panels (SIMAN) – Can be done with higher-level panels
Page 1: Modeling Detailed Operations Chapte
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Page 11 and 12: odel 5-1: Simple Call Center rrival
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Arena Material: chapter 5 - AS Nida

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