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Agenda<br />
• History of analysis ‘tools’ at <strong>Chrysler</strong><br />
• Targeting warranty waste<br />
• Creation of the Dealer Warranty<br />
Information Network (DWIN)<br />
• DWIN details<br />
• Measurement of waste<br />
• Evolution of DWIN<br />
• Repair facility DWIN tools<br />
• Corporate DWIN tools<br />
• Questions & Answers<br />
3
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