Volume 18 Issue 3 - Winter 2012 - Crime Stoppers Central Okanagan


Volume 18 Issue 3 - Winter 2012 - Crime Stoppers Central Okanagan

Volume 18Issue 3 Winter 2012

Nanaimo Report

Campbell River Awards

Fraser Valley Fundraising

Stopping Crime – Chris Doucette

Western Canada Conference Issue

British Columbia Crime Stoppers will hold its

Annual General Meeting as well as the annual

Awards Distribution as part of the Western

Canada Training Conference, taking place in

Calgary AB, May 3-5 2012.

“We see this as an excellent opportunity to

network with Crime Stoppers throughout the

West,” says BC Crime Stoppers Advisory Board

President Rick Ekkel, “Crime Stoppers is very

active throughout Canada and there are a lot of

innovative things being done. This conference

gives us the opportunity to share best-practices

with one another. As usual, there will also be

a coordinator’s session on Thursday, May 3rd

—a tradition of the BC Crime Stoppers Training

Conference. We are looking forward to having

co-ordinators from all over Western Canada get-

Coordinator/Design/Layout - Stephanie Field

Editor/Design - James Nielsen

Graphics/Design - Jordan Venoit

Western Canada

crime stoppers conference

To receive BC Crime Stoppers Quarterly please contact

Executive Editor Tim Kelley

Email: t.kelley@shaw.ca

ting together.”

There will not be a separate BC Crime Stoppers

Training Conference held in 2012.


2012 Western Canada Crime Stoppers Training Conference

Registration Form

May 3–5, 2012


Surname First



City Prov Zip Email

Bus Res Cell Fax

Delegate $375.00

Spouse $255.00

Special Events $175.00

Welcome Reception $40.00

Casino Night $50.00

30th Anniversary Celebration $85.00

Delegate Fee: Welcome reception, casino night, meals, 30th Anniversary Celebration, opening ceremony, and

training sessions.

Spouse Fee: Meals and special events.

Specials Events Fees: Welcome reception, casino night and 30th anniversary celebration

Cheques and money orders are payable to: Calgary Crime Stoppers Association.

Credit Cards are accepted. Please Indicate.

Visa/MasterCard/American Express

Expiring date Authorized Signature

2012 Conference and Host Hotel: Greenwood Inn & Suites 3515 - 26thstreet. N.E. Calgary, Alberta

Single or Double, Queen $119.00 / Night

King Deluxe $139.00/Night

Please send completed registration form, fees and all direct inquires to:

Crime Stoppers 20XII Registration.

Crime Stoppers 20XII Registration

P.O. Box 5, Station M

Calgary, Alberta T2P 2G Canada

Phone: 403.862.8473 Email: calgarycrimestoppers@gmail.com

Cancellations received in writing before April 1st, 2012 will be refunded (less than $100 administrative fee) as

per conference committee policey. Cancellations received after this date will not be accepted or refunded.

However, transferring of registration to other person(s) will be accepted with an additional $25.00 processing

fee. There will be no refunds for missed attendence at the conference.

I understand that I am participating in an all conference-sponsored activities at my own risk.

I hereby release Crime Stoppers International and Calgary Crime Stoppers Association for any and all

liability for property damage, loss, injury or death, which may be encountered during conference


Thursday May 3, 2012

8:30 - 15:30 Coordinators Session

12:00 - 17:00 White Hat Registration

18:00 - 20:00 Western Wellness and Welcome: Join us for a Casual Cowboy Welcome

Friday May 4, 2012

20XII Western Training Conference

May 3–5, 2012, Greenwood Inn & Suites; Calgary & Alberta


7:30 - 8:30 Breakfast Round-up

8:45 - 9:45 Official Opening Ceremony

9:45 - 10:00 Nutrional Break

10:00 - 11:30 General Delegate Session: Kicking in the Door - The MGO Experience.

The MGO experience, learn what happens to your MGO tip. Participate with the ALERY (Alberta Law Enforcement Response

Team or Southern Alberta Green Team) in carrying out a warrant and kicking down the door of a Marijuana Grow Operation. A

hands-on experience to MGOs.

11:45 - 13:00 Lunch and Learn

13:15 - 16:00 Provincial Meetings

16:30 - 20:00 Pitch Fork - Dining Network: Enjoy your evening meal at one of the local eateries (most are within walking distance of the


20:00 - 24:00 Legal Fun Frivolity: Bring your jeans, spurs and poker face.

Put on your best western duds and come celebrate a non-traditional western saloon. An evening of saloon style games, contests,

snacks and libations.

7:30 - 8:30 Breakfast round up

8:45 - 10:00 Session: Going Viral - Embrace Social Media

Twitter, Facebook and other Social Media and how they can help your program to build followers, raise your community profile

and ultimately help your program levels.

Session: Giving - A Stakeholders Perspective

Corporate giving: who they are giving to, what they are giving and why they are giving. Representatives from the community

giving units of major energy companies will share their thoughts on corporate giving and making yourself stand out from the

hundreds of other not-for-profits competing for their resources.

10:00 - 10:15 Nutritional Break

10:15 - 11:30 Session: Going Viral - Embrace Social Media

Session: Giving - A Stakeholders Perspective

11:45 - 13:00 Lunch and Learn

13:15 - 14:30 Session: Tip Toolds and Call Takers - Chronicles of the Trade

TipSoft and Alternative Answers are critical pieces of the Crime Stoppers puzzle. Full understand their capabilities, limitations

and suggested best practices to help enhance your program efficiencies and provide you with better statistical information.

Session: Share the Knowledge, Lighten the Load

A round table discussion on the best practices, sharing statistics, fundraising ideas, media strategies and other program related

information designed to help your program achieve it’s goals and provide the public with a consistent Crime Stoppers message.

14:30 - !4:45 Nutritional Break

14:45 - !6:00 Session: Tip Tools and Call Takers - Chronicles of the Trade

Session: Share the Knowledge, Lighten the Load

18:00 - !9:00 Cowboy Reception

19:00 - 24:00 30th Anniversary Celebration

Blue Jeans and Bow Ties gala celebrating our 30th Anniversary and the closing of the first ever Western Canadian Crime Stoppers

Training Conference.

The “Spousal Program”: In addition to the conference events noted in the registration package, the spouses will partake in a one-day

trip to the famous Cross Iron Mills Mall with a special promotional packages. Other spousal activities are being considered and will

be posted on our website. (www.tttTips.com), please check back.

Please note conference sessions and agenda are subject to change.

Photo: LeeLeFever

RCMP Credit Re-enactment for

Charges in Assault Case

Nanaimo News Bulletin, January 10, 2012

Police are crediting a Crime Stoppers re-enactment

with helping identify a suspect in the beating

and robbery of a woman in a Nanaimo alley

last summer.

Christopher Douglas Bartos, 19, appeared in

Nanaimo provincial court Dec. 20 where he was

handed a nine-month sentence for assaulting and

robbing a 23-year-old-woman Aug. 5.

The victim was walking to work about 8:30 a.m.

in an alley between Ashlar and Howard avenues



crime stoppers

when Bartos allegedly approached and asked for a


As she was rolling a cigarette for him, Bartos hit

her in the head with a hard object and kicked her

repeatedly once she was on the ground before he

grabbed her tobacco and ran off.

Police initially had no suspect for the crime, but

investigators got a break when Bartos turned himself

in to Nanaimo RCMP Aug. 15 over an unrelated

Canada- wide warrant for breaching his parole.

While in Edmonton, Alberta, in 2010, Bartos was

convicted of assault with a weapon, escaping lawful

custody and robbery. He was paroled in early 2011,

but breached parole by coming to Nanaimo instead

of staying at a halfway house in Edmonton.

Const. Gary O’Brien, Nanaimo RCMP spokesman,

said Bartos’s name came up early in the investigation,

but police had insufficient grounds to arrest

him for the robbery.

Police followed up with a Shaw TV Crime Stoppers

re-enactment which was broadcast in September.

“It’s because of the media exposure and the

Crime Stoppers re-enactment that further information

came to light and we were able to substantiate

the charge against him,” O’Brien said.

~Chris Bush

Central Okanagan

host appreciation luncheon

Kim Bolan

Central Okanagan Crime Stoppers

Host Appreciation Luncheon

Gerry Guiltenane,Coordinator,

Central Okanagan Crime Stoppers

On the 19th January 2012 the Central Okanagan

Crime Stoppers program hosted an appreciation

luncheon at the Coast Capri Hotel to thank our

sponsors and partners.

The event was well attended by our supporters,

the media and local and federal politicians. A

number of awards were presented.

Board President David Demeyere recapped our

accomplishments and statistics for 2011:

• Appreciation awards were presented to our

generous sponsors, Harmony Honda and Interior

Savings Credit Union.

• CHBC Television were presented with the award

they won at the CSI Conference in Jamaica for


Best Feature/Crime Re-enactment.

• Val Palmer from Castanet Media was presented

with an award for her assistance in posting our

Most Wanted and Unsolved Crimes on their

website. Those features receive the most “hits”

and draw traffic to their internet news site.

• Cst. Rolly Williams from the Westbank First Nations

Policing Unit was presented with an award

for his dedication and persistence in following

up on Crime Stoppers tips. His efforts have resulted

in millions of dollars in illegal drugs being


We were very pleased and honoured to have

Kim Bolan, the crime reporter from the Vancouver

Sun, as our guest speaker. Ms. Bolan has written

extensively on the Air India bombing, the Pickton

murders and on the growing gang violence in the

province of BC.

Kim gave a history on how these gangs

emerged, who the main players are and the level

of violence they are capable of. She also spoke on

the effectiveness of the Abbotsford Police Gang

Prevention Program and how it is reducing gang

recruitment in that area. Kim was very supportive

of the Crime Stoppers program and often refers

her “clients” to Crime Stoppers. She believes that

the anonymity of the program should be emphasized

because she knows there are people out

there willing to talk on gang activities, but who

are fearful for their safety. Her presentation was

certainly an eye opener for those in attendance.

There should be more journalists like Kim Bolan

who are not afraid to shed the light on these violent


Campbell River

Crime Stoppers Month,

January 2012

Crime Stoppers provides citizens with the ability

to supply the police anonymously with information

about a crime or potential crime of which

they have knowledge. As an incentive to those

who wish to report a crime, CRIME STOPPERS offers

a reward of up to $2,000 to anyone who offers

information leading to an arrest for a crime. As

well, rewards may also be available for information

that leads to the recovery of stolen property, the

seizure of illegal drugs or an arrest on an outstanding


Calls to Crime Stoppers are received on a 24

hour basis by trained personnel. This phone is a

stand- alone instrument which does not provide

caller ID, and conversations are not recorded. Calls

are accepted regarding any publicized request for

information, such as “Crime of the Week” or such

other crime(s) the caller has knowledge of.

By guaranteeing a caller`s anonymity Crime

Stoppers allows the caller to give information in

a positive atmosphere without the prospect of

retribution. By offering cash rewards for information

leading to indictment or arrests, the program

encourages otherwise reluctant callers to provide


Since the start of Crime Stoppers, many calls

have been received resulting in thousands of

arrests and recovery of substantial amounts of

property. The success of a Crime Stoppers program

cannot be purely judged on statistics, however,

other benefits have come to notice such as a

greater awareness in the community that there is

a crime problem, a willingness by the community

to fight back against crime if it is given the opportunity,

and also improved relationships between

police, media and the community.

crime stoppers

Crime Stoppers is definitely here to stay. It has

been accepted by police as a valid and effective

investigative tool and the public, through its overwhelming

response, appears to have accepted

it as a more palatable alternative to traditional

methods of giving information.

Police would encourage anyone that has any

information with respect to a crime to:

Call Crime Stoppers at 1-800-222-8477 or

text in your information anonymously to


You can also report a tip through either the

Crime Stoppers website at: http://campbellriver.crimestoppersweb.com/

or via Facebook.

Left to Right: Rob Harris, Judy Sheply, Mayor Walter

Jakeway, George Kjenner, Jim Forsyth

Upper Fraser Valley

crime stoppers

Last November was a very busy month for the Upper

Fraser Valley Crime Stoppers with two fundraisers

being held in the four-week period. The Chilliwack

Chiefs named November 17th as Emergency

Services Night and partnered with the local Crime

Stoppers community. The Board worked with agencies

in the community and arranged for vehicles

and personnel to be on hand for the evening.

Sea to Sky

Sea to Sky Crime Stoppers is pleased to announce

a joint-project with BC Ferries and the RCMP

Integrated Homicide Investigation Team (IHIT) to

publicize the disappearance of Jodi Henrickson in

June 2009.

This project will involve a new sign approach to

the Henrickson case and will also include multiple

ways of communicating with Crime Stoppers. (see

attached poster)


Even with the first snow storm of the season,

the mood remained positive on game night as

both enthusiastic board members and volunteers

manned a display and sold 50/50 tickets. Both

events were a success, with the fundraising committee

already hard at work planning the events

for 2012.

Additionally, Bowen Island, Horseshoe Bay and

Squamish businesses are very eager to post new

information regarding this case. It is our hope that

as a result of this project, new information will

come forward to further this investigation. We are

pleased with BC Ferries’ decision to post this information

on their ferries.

Sea to Sky Crime Stoppers is a non-profit society

dedicated to crime prevention and covers the corridor

region from Bowen Island to north of

Pemberton, B.C

Jay Siva enjoys knowing each call he answers could break

an investigation wide open.

Alternative Answers provide a 24-7

tip taking service for many programs

worldwide including the British Columbia

Crime Stoppers. This article

was printed recently in the Toronto

Sun and will give insight into how Alternative

Answers operates and how it

all began.

When off-duty police officer Al Gordon was

gunned down in 2007 as he withdrew cash from

an ATM in Orlando, Florida, it was Crime Stoppers

tips that led police to the two teens responsible

for the deadly botched robbery.

And those tips were actually received by a calltaker

who was sitting in a small office tucked away

in a business complex in Peel Region.

Alternative Answers looks innocuous enough

from the outside, but behind the locked glass

doors employees type away at a feverish pace on

keyboards while talking on headsets to tipsters

Sun Shines On

alternative answers

from more than 230 Crime Stoppers programs

across North America and other parts of the world

—any one of which may lead police to missing

kids, drug dealers, human traffickers, fugitives or

even killers, as it did in Orlando four years ago.

“That case shows how effective Crime Stoppers

can be,” Donna Harms, owner and operator of the

call centre, told the Sun recently. “It’s a very powerful


“That case shows how effective Crime

Stoppers can be,” Donna Harms, owner

and operator of the call centre, told the

Sun recently. “It’s a very powerful tool.”

Within 24 hours of the first tip being received

by call-taker Fillian Thorpe, both Davin Smith and

Hugo Terry were arrested for the cop killing.

Prosecutors sought the death penalty for Smith,

the 19-year-old shooter, which would have meant

lethal injection unless he preferred to sit in “Old

Sparky” as death row inmates in Florida can opt to

do. But in the end, Smith and Terry, the 17-yearold

getaway driver, were convicted of first-degree

murder and sentenced to life in prison.

Harms and her call-taker were flown to Orlando

and honoured with a Sheriff’s Citations for

their efforts. Alternative Answers has received

many such awards of appreciation but the Orlando

story is one of the few cases Harms can

talk about because of the anonymous nature of

Crime Stoppers.

When she started her business 15 years ago,

she never imagined it would “evolve” into a law

enforcement call centre that helps make communities

around the globe safer every day. “I’m

[Continued on page 11]

[continued from page 10]

totally blessed,” Harms said. “It’s been very rewarding.”

She started her business after learning of a

company that needed an answering service. She

figured she could work from home and be around

for her two sons, who were in high school at the

time, while making a little extra cash.

But Harms quickly added other clients and ended

up renting an office—a small room attached to

the much larger space her company now occupies.

Her one phone was already working overtime

when the coordinator for Crime Stoppers of

Simcoe Dufferin Muskoka came “knocking.”

“I said I’d give it a try for three months,” Harms

said with a chuckle, recalling that challenging period

in her life. That knock on her door ultimately

opened the door to a whole new clientele as other

Crime Stoppers programs began hiring her to

answer their after-hours calls.

The advent of call forwarding enabled her to

take calls from anywhere in the world, so before

long she was handling all of the Crime Stoppers

calls in Ontario, then all but one across Canada

as well as many in the U.S. and other countries.

She initially only monitored tips after-hours or

whenever there is nobody available to respond to

calls, e-mails and texts. But Harms said about 70%

of her clients found her service so beneficial they

now rely on it full-time.

Crime Stoppers is our main focus,” she said,

explaining the crime fighting programs make

up 90% of her business. Harms has 27 call-takers

working in shifts answering phone, e-mail and

text tips around the clock. The 24-hour schedule

is necessary because of the different time zones

involved. The call-takers must pass a typing test to

ensure they can keep up with the centre’s rigorous

pace, then undergo 45 hours of training before

they start handling tips. They are also sworn in at a

special ceremony, underscoring the importance of

privacy and anonymity.

Jay Siva has been doing the job for six months

and enjoys knowing each call he answers could

break an investigation wide open. “You really

feel like you’re making a difference,” said the

22-year-old, who is currently training to be a

team leader.

With each new tip the call-takers open up a template

specific to the type of call, all of which Harms

had to create from scratch. They then try to extract

as much information as possible from the tipster,

entering every tidbit into the computer.

Every tip, no matter how trivial, is then forwarded

electronically to the appropriate Crime Stoppers

coordinator and then on to the corresponding

police force. “Unless it’s time sensitive, then

we call it right in to their dispatch,” Harms said. It

could be many months later, if at all, before she

finds out if a tip was helpful.

But every time she does learn of a big bust

thanks to her call center it make all of her “blood,

sweat and tears” worthwhile.

Eventually Harms hopes she can “pass the baton

on to a new CEO so that the legacy of her International

Crime Stoppers call centre can continue to

grow. And as the call center expands it will inevitably

need a larger facility.

“It would be amazing to one day have our own

internal training room for all Crime Stoppers personal

from all over the world,” Harms said.

Chris Doucette, Toronto Sun


Crime Stoppers is our main focus,” she

said, explaining the crime fighting programs

make up 90% of her business.

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