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Evolving Criteria - Reinsurance Thought Leadership | Aon Benfield

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<strong>Evolving</strong> <strong>Criteria</strong><br />

Keeping Pace with Rating Agency, ERM<br />

and Regulatory Developments<br />

Autumn 2010<br />

reDEFINING<br />

Capital | Access | Advocacy | Innovation


Contents<br />

3 | Rating Trends<br />

5 | <strong>Criteria</strong> Updates<br />

9 | Rating Agency Key Concerns<br />

13 | ERM Expectations<br />

16 | Regulatory Update<br />

22 | Conclusion<br />

Executive Summary<br />

Keeping Pace with Rating Agency, ERM and Regulatory Developments<br />

Due to record levels of capital, the insurance industry<br />

remains plagued by an ongoing soft cycle. First half<br />

2010 insurer capital is commensurate with 2007 peak<br />

capital levels, leading to excess supply of insurance<br />

risk capital. This, coupled with weakened demand<br />

from continuing difficult economic conditions, has<br />

resulted in declining premiums and profitability. The<br />

rating agencies are more or less split in terms of<br />

industry outlooks between negative and stable, with<br />

rating upgrades and downgrades neutral. Given this<br />

environment, the question remains: will the industry<br />

stabilize or continue to worsen over the near term?<br />

Adding to current pressure on results and ratings,<br />

companies are dealing with continuously evolving<br />

rating agency criteria as well as numerous proposed<br />

regulatory changes globally. The likely impact is that<br />

companies will need to hold more capital due to these<br />

changes, further impacting capital adequacy, ratings<br />

and profitability metrics. The uncertainty surrounding<br />

these changes, particularly in regards to Solvency II, is<br />

making it difficult for companies to predict capital<br />

needs in the near term.<br />

Exhibit 1: Change in Insurer Capital<br />

2007<br />

-29% 34%<br />

2008<br />

2009<br />

2%<br />

1H 2010E<br />

Enterprise Risk Management (ERM) continues to be a<br />

hot topic and companies are investing significantly in<br />

developing their overall risk management framework<br />

and internal capital models. Standard & Poor’s (S&P)<br />

recently issued an exposure draft of proposed criteria in<br />

terms of economic capital model (ECM) reviews, which<br />

are onerous. Further, S&P indicated that even if the<br />

internal capital model shows lower capital<br />

requirements, it will have a limited impact on S&P<br />

capital requirements.


Rating Trends<br />

The major rating agencies have somewhat of a mixed<br />

viewpoint on the insurance industry. Exhibit 2 shows<br />

their respective outlooks for the various sectors, noting<br />

that no rating agency currently has a positive outlook<br />

for any line. However, this is a modest improvement<br />

compared to last year as Fitch changed its outlook on<br />

reinsurance from negative to stable and A.M. Best<br />

changed its life and annuity outlook similarly. The<br />

rating agencies view the industry outlooks as their<br />

“guidance” on the likely direction of rating actions<br />

during the next year.<br />

Most rating agencies have a negative outlook on the<br />

commercial lines sector, given concern over continued<br />

price competition forced by a historic level of supply with<br />

lagging demand from the 2008 and 2009 financial crisis,<br />

combined with weaker investment earnings. These<br />

negative rating factors are not expected to change in the<br />

near term until a broad economic recovery gains<br />

momentum. Likewise, concern regarding the tough<br />

competitive conditions throughout the industry and<br />

recent weak operating performance are the leading<br />

reasons for negative outlooks on the health sector. While<br />

health care reform will have an impact on U.S. health<br />

Exhibit 2: Current Industry Outlook (Sept 2010)<br />

Sector A.M. Best Fitch Moody's S&P<br />

Personal Lines Stable Negative Stable Negative<br />

Commercial Lines Stable Negative Negative Negative<br />

<strong>Reinsurance</strong> Stable Stable Negative Stable<br />

Health Negative Negative Negative Negative<br />

Life Insurance Stable Negative Stable Negative<br />

insurers, many of the changes it will bring are uncertain<br />

at this point, and as such is not the leading factor in the<br />

rating outlooks. Conversely, three rating agencies have a<br />

stable outlook on the reinsurance sector, reflecting their<br />

view that reinsurers have very strong capitalization and<br />

are well-positioned for continued profitability. These<br />

results are driven by relatively more stable pricing trends,<br />

conservative investment portfolios and leading risk<br />

management capabilities.<br />

Exhibit 3 shows the percentage of rating changes that<br />

were upgrades for each year since 2004 for A.M. Best,<br />

Moody’s and S&P. Overall, the trend from 2004 to 2007<br />

is fairly consistent across the rating agencies as the<br />

<strong>Aon</strong> <strong>Benfield</strong><br />

percentage of upgrades increased each year, transitioning<br />

from “downgrade” years in 2004 and 2005 to “upgrade”<br />

years in 2006 and 2007. However, from 2008 through<br />

June 2010 the correlation among rating agency<br />

disappears. A.M. Best rating activity has been stable with<br />

the percentage of upgrades around 50 percent each<br />

period. For Moody’s, rating activity is balanced in 2008<br />

and 2010 year-to-date with 50 percent of rating changes<br />

being upgrades; however, 2009 was a clear downgrade<br />

year as a number of companies had their ratings lowered<br />

as a fallout to the financial crisis. Separately, S&P shows a<br />

declining trend as the percentage of upgrades has<br />

decreased each of the last three years.<br />

Exhibit 3: Percentage of Upgrade Rating Actions<br />

100%<br />

80%<br />

60%<br />

40%<br />

20%<br />

0%<br />

4.0%<br />

2004<br />

2.1%<br />

2005<br />

A.M. Best<br />

2.6%<br />

2006<br />

Moody's<br />

0.5%<br />

2007<br />

-2.3%<br />

2008<br />

-3.5%<br />

2009<br />

2010YTD<br />

S&P Change in DWP<br />

Upgrade and downgrade activity for Fitch was not publicly available.<br />

Charted against this backdrop is the one-year change in<br />

Direct Written Premium (DWP). Starting in 2005 and<br />

ending in 2007, the trend towards upgrades occurred<br />

after the beginning of the current soft market, as<br />

evidenced by the corresponding decline in DWP over<br />

that time horizon. Further, the current stabilization of<br />

downgrades in 2010 is occurring while premiums are<br />

still declining. There appears to be a delay between<br />

cycle changes and corresponding rating changes, and<br />

as the current soft cycle continues, we should expect<br />

more downgrades to occur.<br />

The recent downgrades were primarily driven by<br />

consistent poor underwriting results rather than one<br />

single event loss. On average, the companies which<br />

were downgraded had a one-year and five-year average<br />

combined ratio that was more than 10 points higher<br />

than the companies who had their ratings affirmed.<br />

3


<strong>Evolving</strong> <strong>Criteria</strong><br />

Observations on A.M. Best<br />

“A-” Rating Activity<br />

To further deconstruct rating trends, <strong>Aon</strong> <strong>Benfield</strong><br />

performed a focused review of rating activity for the<br />

U.S.-based “A-“ rated companies for the years 2005 to<br />

2010. The study was focused on A.M. Best and the<br />

U.S. market because of the number of company<br />

ratings and corresponding availability of data for this<br />

segment. In addition, the target focus was on “A-”<br />

ratings, as many companies view an “A-“ rating as a<br />

key benchmark and/or threshold to effectively operate<br />

within their marketplace. This is especially true for the<br />

reinsurance and U.S. commercial markets where many<br />

strive to achieve an “A-” or better rating from multiple<br />

rating agencies.<br />

During this time period, 100 companies were upgraded<br />

from “B++” to “A-”. However, only 56 percent achieved<br />

the upgrade based upon their “own merit”. In other<br />

words, these companies were upgraded on account of<br />

their core operating performance and not due to an<br />

affiliation, capital infusion, merger, or other transaction.<br />

Exhibit 4 provides a summary of the median results of<br />

key financial ratios reported by “own merit” companies<br />

in the year of their upgrade.<br />

Exhibit 4: Median Results Reported by<br />

“Own Merit” Companies<br />

4<br />

Median 1 Year 3 Year 5 Year<br />

Combined Ratio 88% 90% 91%<br />

Operating ROR 20% 16% 16%<br />

BCAR 232%<br />

It is clear that rating activity has been driven by<br />

operating performance as companies that were<br />

downgraded significantly underperformed their peers.<br />

The downgraded peer group reported five-year average<br />

combined ratios that were on average 12 points higher<br />

than companies who had no ratings movement, and 17<br />

points higher than the upgraded peer group.<br />

Downgraded companies were also much more highly<br />

levered than the other peer groups. Capital adequacy<br />

remains important as evidenced by overall lower BCAR<br />

scores for the downgraded peer group.<br />

Exhibit 5: Median Results Reported<br />

Key Metrics –<br />

Median<br />

“A-” to “B++”<br />

Downgrades<br />

(Year of<br />

Downgrade)<br />

All “A-” Rating<br />

Units Through<br />

June 30, 2010<br />

“B++” to “A-”<br />

“Own Merit”<br />

Upgrades (Year<br />

of Upgrade)<br />

Total Companies 45 284 56<br />

Combined Ratio 119% 99% 88%<br />

5 Year<br />

Combined Ratio<br />

108% 96% 91%<br />

Operating ROR -12% 12% 20%<br />

5 Year<br />

Operating ROR<br />

1% 13% 16%<br />

NWP / PHS 1.2x 0.7x 1.0x<br />

BCAR 165% 246% 232%<br />

Looking at longer-term trends, we identified 190<br />

companies whose ratings were downgraded from “A-”<br />

from January 2000 to June 2010. The subsequent rating<br />

history of those companies is segregated as follows:<br />

> 87 companies’ ratings, or 46 percent, have remained<br />

the same or improved but are still below “A-”<br />

> 63 companies’ ratings, or 33 percent, have been<br />

downgraded further and/or withdrawn<br />

> 40 companies’ ratings, or 21 percent, have achieved<br />

an “A-“ or higher rating<br />

It is noteworthy to mention that of the 40 companies<br />

that regained a rating of “A-” or higher, only 20 (or<br />

11 percent of the total) were upgraded based<br />

primarily upon their “own merit” and on average, it<br />

took five years.<br />

Also, the same trends are applicable to “A” and “A+”<br />

companies who were downgraded over the same time<br />

period. These companies that were downgraded also<br />

performed significantly worse than their peers in terms<br />

of higher combined ratios by, on average, 10 points, and<br />

lower rates of return (ROR) by, on average, 10-15 points.<br />

Underwriting profitability is paramount to achieving an<br />

upgrade and avoiding a downgrade, and for companies<br />

currently on a downgrade trend this is even more<br />

important as it takes many years to regain an original<br />

rating, and many companies continue to get<br />

downgraded after the initial rating change.


<strong>Criteria</strong> Updates<br />

Looking back over the last decade, there have been a<br />

number of rating agency and regulatory criteria<br />

developments that have had a significant impact on<br />

how the industry operates today. These include A.M.<br />

Best introducing a catastrophe stress test, Fitch<br />

incorporating Prism, their updated suite of U.S. and<br />

non-U.S. capital models, and S&P adding ERM as a new<br />

category to their rating evaluation process. At the same<br />

time, Solvency II was introduced by EU regulators and<br />

many other jurisdictions are following its lead. The<br />

rating agencies and regulators are in a unique position<br />

to identify developing trends and best practices across<br />

Exhibit 6: Rating Agency <strong>Criteria</strong> Development Timeline<br />

S&P – Gauging the<br />

Impact of Unrealized<br />

Losses on Insurers<br />

Financial Strength<br />

June<br />

2009<br />

July<br />

2009<br />

A.M. Best – Natural<br />

Cat Stress Test<br />

Methodology Refined<br />

Aug<br />

2009<br />

A.M. Best – Rating<br />

Surplus Note and Insurance<br />

Trust-Preferred CDOs<br />

A.M. Best –<br />

Updated Understanding<br />

BCAR Score for<br />

Property & Casualty<br />

Insurers<br />

Sept<br />

2009<br />

A.M. Best – The Treatment<br />

of Terrorism Risk in the<br />

Rating Evaluation<br />

Oct<br />

2009<br />

S&P – ERM<br />

Assessing<br />

Management’s<br />

Commitment to<br />

the Execution<br />

of ERM<br />

Processes<br />

Nov<br />

2009<br />

A.M. Best – Rating Members<br />

of Insurance Groups<br />

Dec<br />

2009<br />

Fitch – Insurance<br />

Rating Methodology<br />

Fitch – Equity Credit<br />

for Hybrids & Other<br />

Capital Securities<br />

<strong>Aon</strong> <strong>Benfield</strong><br />

the industry and use that perspective to put forth new<br />

criteria. While many of the criteria developments have<br />

been incorporated within the industry for many years,<br />

rating agencies continually reassess their current<br />

methodology and introduce new criteria. The timeline<br />

below depicts rating agency criteria development from<br />

June 2009 through June 2010 and illustrates that rating<br />

agency criteria continually evolves.<br />

Many of the new methodology updates will influence<br />

how companies operate and prepare for rating agency<br />

discussions. The following pages summarize key criteria<br />

developments over the past year.<br />

S&P – Holding Company<br />

Hybrid Capital Issue<br />

Features: Update on<br />

Dividend Stoppers,<br />

Look-backs and Pushers<br />

S&P – Holding Company<br />

Clarification of the Equity<br />

Content Categories Used for<br />

Bank and Insurance Hybrid<br />

Jan<br />

2010<br />

S&P – ERM<br />

Expanded<br />

Definition<br />

of Adequate<br />

Classification in<br />

ERM Scores<br />

Feb<br />

2010<br />

March<br />

2010<br />

Fitch – Approach to<br />

Rating Insurance Groups<br />

S&P – Assumptions<br />

for 2010 Interest<br />

Rate Scenarios<br />

S&P – ERM<br />

Refined Methodology for<br />

Assessing an Insurer’s<br />

Risk Appetite<br />

S&P – Methodology<br />

for Incorporating<br />

Incremental<br />

Stress Factors<br />

Fitch – Non-Life<br />

Insurance Rating<br />

Methodology<br />

April<br />

2010<br />

A.M. Best –<br />

Equity Credit<br />

for Hybrid<br />

Securities<br />

A.M. Best –<br />

Draft: Rating<br />

New Company<br />

Formations<br />

Fitch – Introduced<br />

“Total Financing<br />

and Commitment<br />

Ratio”<br />

May<br />

2010<br />

Moody’s – Rating<br />

Methodology<br />

for Property &<br />

Casualty Insurers<br />

S&P – ERM<br />

Methodology<br />

for Assessing<br />

Insurers<br />

Economic<br />

Capital Models<br />

(request for<br />

comment)<br />

June<br />

2010<br />

S&P – Refined<br />

Methodology for<br />

Analyzing Insurer<br />

Capital Adequacy<br />

5


<strong>Evolving</strong> <strong>Criteria</strong><br />

A.M. Best<br />

A.M. Best released a number of methodology criteria<br />

papers during the past year and many were updates to<br />

existing criteria. For example, A.M. Best updated the<br />

catastrophe stress test calculation by lessening the<br />

impact on credit and reserve risk. The rating agency<br />

also stated a greater tolerance for a lower stress BCAR<br />

score. These changes eased the capital requirements for<br />

companies with material catastrophe exposure as<br />

compared to the previous approach. A.M. Best made<br />

minor updates to methodology criteria regarding<br />

treatment of terrorism risk and rating insurance groups<br />

among others.<br />

In April 2010, A.M. Best released a draft criteria paper<br />

regarding new company formations. The framework of<br />

this criteria paper was built off the initial criteria<br />

methodology released in March 2004, but with one very<br />

important distinction. In the current draft methodology,<br />

A.M. Best introduces the use of contingent capital to<br />

support upfront capital requirements. Historically,<br />

A.M. Best required a new company to raise initial capital<br />

that would support the first five years of operations (at<br />

the appropriate capital adequacy level) without the need<br />

for additional capital contributions. Coupled with other<br />

new company requirements, such as a 50 percent<br />

growth charge applied to reserve and premium risk, this<br />

created a high capital hurdle to obtain an initial rating of<br />

“A-” or higher. However, the current draft methodology<br />

puts forth consideration for use of contingent capital in<br />

years four and five to support initial capital requirements.<br />

Specifically, companies will be able to reduce initial<br />

on-balance sheet capital requirements if the following<br />

conditions exist (credit for contingent capital):<br />

> Fully executed, binding legal agreement<br />

> Irrevocable for the term of the agreement<br />

> Must be equity capital<br />

> Drawdown of capital must be unrestricted<br />

> Must have on-demand access to capital (within 20<br />

business days)<br />

> A risk-adjusted capital surcharge of 10 percent on<br />

the outstanding balance of the capital commitment<br />

will be assessed in the initial and subsequent BCARs<br />

6<br />

Given the current market environment, which is more<br />

geared toward mergers and acquisitions and less<br />

toward new company formations, the impact of this<br />

proposed criteria change is yet to be seen.<br />

Additionally, A.M. Best has a new draft methodology<br />

that addresses transfer and convertibility risk, which<br />

evaluates the likelihood of a sovereign disrupting the<br />

ability to convert local currency into foreign currency<br />

and/or transfer funds to nonresident creditors. In<br />

assessing transfer and convertibility risk, A.M. Best<br />

reviews a government’s current capital and trade<br />

controls, a country’s integration into the global<br />

economy, the strength of the local rule of law, and a<br />

sovereign’s use of price controls. The criteria may<br />

impact holding company issuer credit ratings and debt<br />

ratings, but is not expected to impact operating<br />

company financial strength ratings since it is designed<br />

to evaluate the ability to meet policyholder claims,<br />

which are normally in local currency.<br />

Fitch<br />

In December 2009, Fitch published a new global<br />

master criteria report detailing their insurance rating<br />

methodology for insurance organizations. This master<br />

criteria was then supplemented by various sector<br />

specific criteria including a global non-life insurance<br />

rating methodology published in March 2010. Fitch has<br />

stated that they must review their criteria a minimum<br />

of every three years.<br />

The main change in the new master criteria is the<br />

introduction of the total financing and commitment<br />

ratio (TFC) relative to capital as part of the analysis of<br />

the financial profile of a company.<br />

This is a comprehensive measure of debt-related<br />

leverage, making use of a broad definition of debt to<br />

include essentially all financing activities. This definition<br />

includes various financing types such as long-term<br />

notes, bank borrowings, commercial paper, repurchase<br />

agreements, “match-funded” debt at the holding<br />

company, letters of credit, securitizations, and<br />

guarantees of other debt issued by other entities.<br />

This ratio is designed to measure the debt, financing and<br />

capital markets “footprint” of an organization, and its<br />

overall reliance and ongoing access to funding sources.


The measure is intended to flag those companies that<br />

have an above-average reliance on the capital markets for<br />

funding, which would trigger further analysis by Fitch to<br />

understand the relative risk of the company’s various<br />

funding activities. Such additional analysis would involve<br />

leverage relative to capital, ability to refinance, potential<br />

calls on liquidity, and additional potential losses of capital.<br />

Fitch notes that the usefulness of the TFC ratio is to<br />

identify and further analyze outliers. For example,<br />

industry average TFC ratio is below 0.5x, while AIG’s TFC<br />

ratio leading into the financial crisis was more than 8.8x.<br />

Moody’s<br />

In May 2010, Moody’s Investor Service updated their<br />

global rating methodology for property & casualty<br />

insurers, last published in July 2008. The core principles<br />

of Moody’s approach remain similar, but Moody’s views<br />

the updated framework as better reflecting the<br />

changing landscape of the global property & casualty<br />

industry and the way in which Moody’s applies its<br />

methodologies.<br />

Compared to the previous methodology, the three<br />

main changes include:<br />

1. The elaboration of the components of operating<br />

environment and the inclusion of operating<br />

environment metrics in two categories.<br />

> Insurance systemic risk/country risk considers:<br />

• Economic strength — combination of several<br />

factors but primarily GDP per capital<br />

• Institutional strength — robustness of<br />

institutions and predictability of policies<br />

• Susceptibility to event risk — the risk of a direct<br />

and immediate credit threat; considers exposures<br />

to financial, economic and political stress<br />

> Insurance market development (development of<br />

the insurance sector in a given country):<br />

• Insurance penetration — significance of<br />

insurance market in the national economy<br />

• Insurance density (percentile rank) — utilization<br />

of insurance on a per capita basis<br />

<strong>Aon</strong> <strong>Benfield</strong><br />

2. Amended a number of the financial metrics used to<br />

analyze key rating factors, including: market position,<br />

asset quality, capital adequacy, profitability, reserve<br />

adequacy, and financial flexibility. Of the changes<br />

made to Moody’s rating scorecard, the most material<br />

has been the addition of a new metric to financial<br />

flexibility: total leverage ratio. This examines the<br />

total debt profile of the group that also incorporates<br />

operating debt.<br />

3. The metrics used to analyze key rating factors now<br />

include ranges for rating categories below Baa.<br />

It should be noted that Moody’s stated they do not<br />

anticipate changes to public ratings as a result of these<br />

updates to their methodology.<br />

Standard & Poor’s<br />

In January 2010, S&P expanded their ERM categories<br />

with the aim to provide differentiation within the<br />

“Adequate” category. The new classifications created<br />

three levels: (1) Adequate, (2) Adequate with strong<br />

risk controls and (3) Adequate with positive trend.<br />

Exhibit 7: S&P ERM Ratings for Global Non-Life<br />

and Life Industries<br />

Number of Companies<br />

200<br />

150<br />

100<br />

50<br />

0<br />

Excellent<br />

Strong<br />

Adequate<br />

(Positive)<br />

Adequate<br />

(Strong<br />

Controls)<br />

Adequate<br />

Weak<br />

Companies who are deemed “Adequate with strong risk<br />

controls” display the characteristics of “Adequate” plus<br />

strong controls over all of its material risks. Further,<br />

companies who are labeled “Adequate with positive<br />

trend” display all of the characteristics of “Adequate with<br />

strong risk controls” plus risk management culture scores<br />

that are at least “Strong”. These companies are expected<br />

to progress to a “Strong” ERM score within 24 months.<br />

7


<strong>Evolving</strong> <strong>Criteria</strong><br />

In June 2010, S&P updated their Enhanced Capital<br />

Model by outlining customized risk factors by global<br />

geographic regions. The model was updated to include<br />

regional specific risk charges for Asia Pacific, Latin<br />

America and Canada.<br />

While S&P specifically noted they do not anticipate this<br />

criteria update to result in rating changes, there were<br />

some notable increases when compared to the previous<br />

risk factors. The most affected risk charges were asset<br />

related, such as the charges for common equity, preferred<br />

equity and reinsurance recoverables. <strong>Aon</strong> <strong>Benfield</strong><br />

estimated these changes to increase net required capital<br />

by three to seven percent for the industry; however, it will<br />

vary by company depending on risk characteristics.<br />

In May 2010, S&P introduced their draft methodology on<br />

economic capital model (ECM) reviews, or Level III ERM<br />

reviews, and requested comments on the paper by<br />

August 9, 2010.<br />

8<br />

S&P stated that they believe ECM reviews to be the next<br />

step in the credit analysis, and they will deepen their<br />

assessment of a company’s risk management. S&P views<br />

it will help connect risk management with strategic<br />

decision making and advance analysis of each insurer’s<br />

capital needs, thus developing a more accurate and<br />

forward-looking view of financial strength.<br />

A company’s ECM will be incorporated in the capital<br />

adequacy analysis by blending the results of S&P’s<br />

Enhanced Capital Model results and the company’s<br />

ECM results. Following their review of the internal<br />

model, S&P proposes to utilize a credibility factor, the<br />

M-factor, which is an indication of its level of<br />

confidence in the insurer’s ECM. S&P will then refine<br />

their view of capital adequacy by using the combined<br />

result. It should be noted that any M-factor adjustment<br />

is limited to one rating category of capital relief.<br />

The potential implications of S&P’s draft ECM<br />

methodology are discussed in the ERM Expectations<br />

section on page 13.


Rating Agency Key Concerns<br />

Capital adequacy improved significantly for P&C insurers<br />

in 2009, rebounding from the drop in 2008. However,<br />

rating agencies remain cautious as evidenced by<br />

negative outlooks across a number of sectors. Similar to<br />

recent years, the theme of key rating agency concerns<br />

remain consistent, namely pricing pressure/soft cycle<br />

management, reserve adequacy, profitability trends,<br />

investments/liquidity, catastrophe management, and<br />

regulatory developments. The following pages explore<br />

the first three key concerns in more detail.<br />

Pricing Pressure<br />

While balance sheets rebounded, the downturn in the<br />

economy led to lower payrolls as most industries faced<br />

lower sales and production, reducing the demand for<br />

many insurance products and delaying the market<br />

hardening that was expected to happen during 2009.<br />

Pricing, especially for commercial lines, continues to be<br />

of concern among rating agencies.<br />

Exhibit 8: U.S. P&C Industry Aggregate<br />

Capital Adequacy<br />

$ Billions<br />

80<br />

60<br />

40<br />

20<br />

0<br />

-20<br />

-40<br />

-60<br />

-80<br />

2007<br />

2008<br />

Redundancy/Deficiency at the<br />

S&P “A” Rating Level ($ Billions)<br />

A.M. Best BCAR Score<br />

2009<br />

260<br />

240<br />

220<br />

200<br />

180<br />

160<br />

140<br />

120<br />

100<br />

BCAR Score<br />

<strong>Aon</strong> <strong>Benfield</strong><br />

Exhibit 9 depicts quarter-over-quarter changes<br />

in the U.S. industry DWP. Midway through 2008<br />

was the inflection point where personal lines<br />

rates stopped decreasing, placing significant<br />

pressure on the commercial lines. Since that point,<br />

commercial lines DWP continue to decline.<br />

Exhibit 9: U.S. Industry Aggregate Quarterover-Quarter<br />

Change in DWP<br />

Industry<br />

15%<br />

Commercial<br />

Personal<br />

10%<br />

5%<br />

0%<br />

-5%<br />

-10%<br />

2003<br />

2004<br />

2005<br />

2006<br />

2007<br />

2008<br />

2009 2010<br />

As shown in Exhibit 10, the Council of Insurance Agents<br />

and Brokers (CIAB), Market Scout and Advisen have<br />

indicated 20 consecutive quarters of declining rates.<br />

While Commercial Lines Insurance Pricing Survey<br />

(CLIPS), administered by Towers Watson, and <strong>Aon</strong><br />

<strong>Benfield</strong>’s results from quarterly conference calls show<br />

some recent quarters with modest growth indications.<br />

These do not cover modest inflation and may also<br />

reflect some optimism from reporting companies.<br />

In the second half of 2008, A.M. Best released a special<br />

report entitled Few Companies Excel at Managing<br />

through Market Cycles, which concluded insurers that<br />

performed best focused on underwriting to drive<br />

profits. Bottom performers were unable to grow as<br />

much as top performers during hard market years,<br />

finding themselves less well positioned after the last<br />

soft market. <strong>Aon</strong> <strong>Benfield</strong> Analytics replicated the cycle<br />

management analysis discussed in this report on all U.S.<br />

companies’ 2009 financials and found that only 15<br />

percent of the population achieved strong cycle<br />

management as defined within the original study.<br />

9


<strong>Evolving</strong> <strong>Criteria</strong><br />

Exhibit 10: Quarterly Rate Changes<br />

10<br />

CIAB (GL) Market Scout Advisen CLIPS All Co. Avg<br />

Q2 2005 -10.0% -2.3% -7.1% -2.0%<br />

Q3 2005 -7.7% -5.3% -8.3% -2.0%<br />

Q4 2005 -4.7% -4.7% -6.6% -2.0%<br />

Q1 2006 -6.0% -5.7% -4.4% -2.0%<br />

Q2 2006 -5.6% -6.0% -2.1% -1.0%<br />

Q3 2006 -6.3% -9.0% -0.4% -1.0%<br />

Q4 2006 -8.4% -8.7% -1.3% -3.0%<br />

<strong>Aon</strong> <strong>Benfield</strong> Company Sample<br />

Specialty<br />

Co. Avg<br />

Standard<br />

Co. Avg<br />

Q1 2007 -10.5% -10.3% -2.0% -4.0% -3.9% -5.2% -3.0%<br />

Q2 2007 -11.4% -13.0% -2.5% -5.0% -6.0% -8.0% -4.8%<br />

Q3 2007 -12.1% -15.0% -2.9% -5.0% -7.5% -9.4% -5.4%<br />

Q4 2007 -12.2% -15.3% -3.6% -6.0% -7.1% -7.4% -5.8%<br />

Q1 2008 -12.6% -13.7% -5.4% -6.0% -6.6% -6.9% -5.5%<br />

Q2 2008 -11.9% -11.3% -6.0% -6.0% -7.6% -7.8% -5.9%<br />

Q3 2008 -9.7% -10.3% -6.9% -5.0% -5.8% -6.0% -4.9%<br />

Q4 2008 -5.8% -9.0% -6.4% -3.0% -3.6% -4.4% -2.6%<br />

Q1 2009 -4.2% -8.0% -3.9% 0.0% -0.6% -0.8% -0.5%<br />

Q2 2009 -4.9% -6.3% -2.8% 1.0% 0.6% 0.0% 1.2%<br />

Q3 2009 -4.7% -5.0% -1.7% 0.0% 0.7% 0.6% 0.9%<br />

Q4 2009 -5.6% -4.7% -1.7% 0.0% 0.9% 0.9% 0.5%<br />

Q1 2010 -4.9% -4.3% -2.4% -0.1% -1.0% 0.7%


Cycle management strategy is often a component of a<br />

company’s ERM discussion with rating agencies. As part of<br />

this discussion, rating agencies are looking to understand<br />

a company’s cycle management approach, such as:<br />

> How does the insurer measure and monitor<br />

the cycle and then apply this information in its<br />

decision making?<br />

> Are the insurer’s underwriting, pricing and claim<br />

management functions robust?<br />

> Is the insurer’s compensation structure aligned with<br />

the company’s cycle management strategy?<br />

Rating agencies want companies to articulate how they<br />

are effectively balancing growth and long-term<br />

profitability. Companies that are growing aggressively<br />

in the soft market need to be prepared to discuss why<br />

they believe they can do so profitably.<br />

Reserve Adequacy<br />

In the past few years, P&C insurers have released<br />

significant amounts of loss reserves as overall market<br />

conditions continued to decline. While most of the<br />

rating agencies still believe the overall industry is<br />

adequately reserved, there is concern that individual<br />

companies could be under-reserved, especially as it<br />

relates to the most recent accident years. Further,<br />

underwriting results will be constrained going forward<br />

without additional reserve releases.<br />

Exhibit 11: U.S. Industry Aggregate 2009 One-Year<br />

Accident Year Reserve Development<br />

Accident Year One-Year Development<br />

Prior 4,615,902<br />

2000 162,619<br />

2001 258,944<br />

2002 52,590<br />

2003 (624,284)<br />

2004 (1,438,448)<br />

2005 (2,452,720)<br />

2006 (9,502,826)<br />

2007 (9,000,441)<br />

2008 (621,711)<br />

2009 XXX<br />

Totals (18,550,375)<br />

<strong>Aon</strong> <strong>Benfield</strong><br />

In 2009, U.S. P&C industry statutory results benefited<br />

from $18.6 billion of reserve releases, leading to 4.3<br />

points of calendar year loss ratio improvement. As<br />

shown in Exhibit 11, accident years 2006 and 2007<br />

accounted for the bulk of redundancies, while older<br />

accident years still have a drag on calendar year results.<br />

Further, first quarter 2010 combined ratios benefited<br />

from 5.2 points of favorable loss development. Again,<br />

the majority of reserve releases were from recent<br />

accident years, sparking concerns about a possible<br />

future reversal as these years mature.<br />

S&P published a paper in June 2010 entitled Why U.S.<br />

Property/Casualty Insurers Might Have to Put the Brakes<br />

on Reserve Releases. S&P believes that future reserve<br />

adequacy will depend heavily on the length of the<br />

current soft cycle, as well as the effectiveness of the risk<br />

controls and tools that have been developed in recent<br />

years under companies’ ERM frameworks.<br />

In August 2010, Fitch also reported on this topic in a<br />

special report called Property/Casualty Industry Loss<br />

Reserve Adequacy — Are Redundancies Exhausted? Fitch<br />

concludes that the U.S. industry’s reserves are<br />

approximately one to two percent redundant at<br />

year-end 2009, which is a similar position to year-end<br />

2008. They also believe that the more recent accident<br />

years of 2007-2009 are adequately reserved, although<br />

caution that they do not think it is likely they will<br />

produce redundancies in the future.<br />

Moody’s has similar conclusions in their August 2010<br />

report entitled U.S. P&C Insurers Harvest Significant<br />

Reserve Redundancy. They note the soft market cycle as<br />

P&C insurers’ primary obstacle to building reserves at<br />

the same level as recent years. Additionally, they believe<br />

that reserves are still redundant as of year-end 2009,<br />

but expect that as reserve releases slow, insurers will<br />

either raise rates or experience continued pressure on<br />

underwriting results.<br />

Lastly, A.M. Best presented during their industry<br />

conference that loss reserve adequacy was eroding<br />

as they estimated industry reserves moved from a<br />

$3 billion redundancy at year-end 2008 to a $4 billion<br />

deficit by year-end 2009.<br />

As evidenced by the various commentaries by all the<br />

major rating agencies, it is clear reserve adequacy is a<br />

key concern as the industry continues along a soft<br />

market cycle.<br />

11


<strong>Evolving</strong> <strong>Criteria</strong><br />

Profitability Trends<br />

Rating agencies have become increasingly focused on<br />

companies’ ability to underwrite profitably. P&C insurers<br />

are facing several impediments to earnings, including an<br />

extended soft market cycle, weak economic conditions,<br />

inadequate rates due to government restrictions, and<br />

catastrophe frequency losses.<br />

Exhibit 12: Percentage of Companies<br />

Reporting Combined Ratios Greater Than<br />

110 Percent and Below 100 Percent<br />

70%<br />

60%<br />

50%<br />

40%<br />

30%<br />

20%<br />

10%<br />

0%<br />

12<br />

less than 100% CR<br />

greater than 110% CR<br />

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009<br />

The gray line on the graph above depicts the percentage<br />

of companies that reported a combined ratio below 100<br />

percent. For example, in 2006 64.5 percent of<br />

companies within the U.S. P&C industry reported a<br />

combined ratio below 100 percent. At year-end 2009,<br />

this percentage dropped to 46.1 percent. Conversely,<br />

the green line shows the percentage of companies that<br />

reported a combined ratio above 110 percent. This<br />

inherently has a negative correlation to the percentage<br />

reporting a combined ratio below 100 percent (gray<br />

line), but we chose a 10 point buffer to segment the<br />

percentage of poor performers versus companies that<br />

reported results only slightly above a 100 percent<br />

combined ratio. As expected, over the last ten years, the<br />

trough was 2006 when only 20.7 percent of companies<br />

reported a combined ratio above 110 percent, but this<br />

percentage increased to 30.6 percent in 2009. Whereas<br />

profitability trends are often the catalyst to rating<br />

actions, this graph depicts a weakening trend on a by<br />

company basis that is sometimes masked when looking<br />

at industry aggregate results.<br />

This concern is evidenced in several negative rating<br />

actions taken against well-capitalized companies that<br />

have performed poorly in comparison to their peers. In<br />

fact, 11 of 26 downgrades by A.M. Best in 2010 showed<br />

more than a 10 percent improvement in BCAR yearover-year.<br />

Further, shrinking premium bases are placing<br />

pressure on expense ratios and thus profitability. The<br />

median net expense ratio for the U.S. P&C industry in<br />

2009 was 30.7 percent, which is 3.5 points higher than<br />

2006 and 7.0 points higher than five years ago.<br />

Lastly, given these profitability trends, we have seen an<br />

increased focus on companies’ ability to achieve<br />

projections presented to rating agencies.<br />

The detailed pricing, reserving and profitability<br />

analyses are based on U.S. data due to general<br />

availability and accessibility of information. However,<br />

the underlying trends are applicable globally as many<br />

other markets are facing the same pricing pressures as<br />

in the U.S., and the rating agencies have the same<br />

concerns globally.<br />

S&P issued a report about the U.K. non-life market,<br />

noting declining profitability has largely been masked<br />

by reserve releases overall. Further, investment returns<br />

have been limited by the current low interest rates and<br />

the conservative investment strategies that insurers<br />

have maintained over the course of the financial turmoil<br />

of the past two or three years. A.M. Best noted that<br />

European multi-line insurers are relying on life business<br />

to help offset a struggling soft market. However, this is<br />

not the case in Asia as capacity and demand remains<br />

sufficient due to expansion, though not to the same<br />

levels as in the prior years. Further, many global<br />

companies reiterated in recent earnings calls these<br />

prevailing issues impacting overall profitability, with<br />

little hope on the horizon.<br />

The global reinsurance industry is experiencing similar<br />

trends, and we expect continued pressure on<br />

downward rates will be evident throughout all property<br />

catastrophe segments (even beyond the U.S.) as supply<br />

continues to exceed demand. Further, across most<br />

non-catastrophe lines globally, pricing is flat to slightly<br />

down with the exception of a few lines.


ERM Expectations<br />

ERM continues to play a significant role in how the<br />

insurance industry manages its operations broadly, and<br />

in understanding the risks associated with those<br />

operations specifically. Rating agencies elevated the<br />

awareness of ERM with specific ratings criteria<br />

introduced as far back as 2005. Regulatory influences<br />

have also been in play particularly with the pending<br />

Solvency II regime. External forces aside, some industry<br />

practitioners have benefited from their ERM<br />

frameworks for several years now. Many organizations<br />

have full-time chief risk officers or equivalent ERM<br />

leadership in their firm, with some industry surveys<br />

suggesting more than half of insurers with such roles in<br />

place. Moreover, economic capital modeling still plays<br />

a prominent role with insurers to understand risks,<br />

optimize reinsurance and make capital allocation<br />

decisions. All signs indicate that expectations for ERM<br />

are rising, along with related resources and technology.<br />

Rating Agency and Regulatory Influences<br />

S&P continues to be active in clarifying their criteria for<br />

ERM and capital during the past 12 months. One of the<br />

more prominent updates was the criteria draft for<br />

formal ECM reviews (or Level III ERM reviews) noted<br />

previously. Refinement to Level III criteria is expected in<br />

the coming months, followed by formal ECM reviews<br />

beginning later in 2010 or early 2011. This update by<br />

S&P is viewed as a logical progression in the review of<br />

ERM, an enhanced understanding of insurer’s capital<br />

needs and ultimately improved ratings decisions. Early<br />

indications suggest that ECM reviews that are not<br />

deemed credible will be a limiting factor to ERM scores.<br />

Yet S&P has indicated that in some cases a credible<br />

ECM may warrant capital relief in their view, and<br />

ultimately positive ratings traction. Additional clarity is<br />

needed before any definitive statements in that regard<br />

can be made; however, what is clear is ERM will remain<br />

a driving force for pending ratings evaluations.<br />

Thus far, A.M. Best has not updated their ERM criteria<br />

since their paper Risk Management and the Ratings<br />

Process for Insurance Companies was released in January<br />

2008, nor have we seen any recent and significant<br />

updates or clarifications on ERM from other major<br />

rating agencies. A.M. Best has stated plans to release a<br />

criteria paper that discusses their approach for<br />

evaluating ERM capabilities for small and medium-sized<br />

<strong>Aon</strong> <strong>Benfield</strong><br />

companies with varying levels of complexity. Overall,<br />

we expect ERM to remain a key factor in the ratings<br />

review processes among all rating agencies, particularly<br />

in understanding how ERM supports management’s<br />

strategic objectives, risk tolerances and risk preferences.<br />

The Solvency II regime and particularly Pillar II has ERM<br />

underpinnings to it. Further tweaking is expected to<br />

Solvency II requirements prior to companies going live<br />

in 2013. However, most of that tweaking is currently<br />

focused on Pillar I (capital requirements and related<br />

calculations). Less debated, but arguably of similar<br />

importance is Pillar II (governance and risk<br />

management). Pillar II’s focus is on such topics as risk<br />

control and self assessment, supervisory review, risk<br />

governance, and general risk management<br />

effectiveness. These topics all relate to the ERM ideal,<br />

and those organizations viewed to have relatively weak<br />

ERM constructs run the risk of regulators requiring<br />

additional capital and oversight; a precarious and costly<br />

situation that most insurers would like to avoid.<br />

External stakeholders continue to influence and<br />

elevate expectations of ERM. However, the industry is<br />

well-positioned to be at the forefront and raising the<br />

bar of what constitutes robust ERM. Indeed, best<br />

practices from today will become standard practices<br />

tomorrow. Those insurers who embrace this concept<br />

and push innovative risk intelligence will create their<br />

own competitive advantages, and as a by-product<br />

appease external influencers such as rating agencies<br />

and regulators.<br />

Key Trends in ERM<br />

<strong>Aon</strong> <strong>Benfield</strong> has identified three areas of ERM that<br />

seem to garner more attention on a consistent basis<br />

across the industry: risk appetite refinement,<br />

understanding emerging risks and risk modeling.<br />

Risk Appetite Refinement<br />

A key element of risk governance and risk oversight is to<br />

prescribe the extent of risk an organization is willing to<br />

take. This risk tolerance is predicated on understanding<br />

the firm’s capacity or ability to assume various risks.<br />

One part of risk bearing capacity is from a quantitative<br />

perspective such as available capital or surplus. The<br />

second is from a qualitative perspective and comes<br />

13


<strong>Evolving</strong> <strong>Criteria</strong><br />

from knowledge, systems, tools, and resources that<br />

collectively facilitate an understanding of risk for the<br />

insurer. Once this capacity is understood, the insurer is<br />

positioned to establish its tolerance for risk.<br />

Exhibit 13: Applying Risk Tolerance<br />

14<br />

Alt.<br />

Assets<br />

E&O<br />

Cat<br />

Munis<br />

Casualty<br />

D&O<br />

Risk Bearing Capacity<br />

Equities<br />

Credit<br />

Emerging<br />

Markets<br />

REITS<br />

Risk Tolerance = the “Box”<br />

M&A<br />

Aviation<br />

Surety<br />

Risk Appetite = How you<br />

decide what you put in the box<br />

Unlike the holistic understanding of ERM, traditional<br />

risk management tends to view risks in a<br />

compartmentalized fashion. This traditional approach<br />

has also carried over to risk tolerance definitions. For<br />

example, most insurers have a clear understanding of<br />

insurance risk and asset risk independently (e.g.,<br />

catastrophe PML targets vs. investment benchmark<br />

tracking error targets), but less on an aggregated basis.<br />

Advanced practitioners also view risk tolerance as a<br />

single, aggregate measure across all risk types,<br />

contemplating how risks interact and correlate with<br />

one another. Economic capital modeling is one tool<br />

that can help an insurer understand and develop their<br />

risk tolerance, articulate that tolerance and monitor its<br />

adherence over time.<br />

The most common articulation of risk tolerance is a<br />

fraction of capital or earnings. <strong>Aon</strong> <strong>Benfield</strong> has noticed<br />

a typical tolerance range of 10-25 percent of equity<br />

capital at risk over a one-year period, with reinsurers<br />

more willing to be at the higher end of the range.<br />

Some companies keep constraints with respect to a<br />

target financial strength rating or a risk-based capital<br />

threshold as well. No matter how it’s articulated, risk<br />

tolerance establishes a common understanding<br />

between management, the board of directors and<br />

external stakeholders to the boundaries the insurer can<br />

operate within.<br />

After understanding risk bearing capacity and<br />

establishing risk tolerance, management must determine<br />

its risk appetite and risk preferences. Companies with<br />

robust ERM use risk appetite as a means to prescribe the<br />

method to evaluate risk and what risks it wishes to<br />

entertain. This decision making process also starts at the<br />

corporate level in light of strategy and planning, but<br />

ultimately transcends to the point of sale via established<br />

limits, guidelines and standards of practice. Those<br />

insurers with robust ERM tend to refine their risk appetite<br />

and potentially their risk tolerance as market<br />

characteristics evolve. Rate adequacy, tort concerns and<br />

economic conditions are examples of dynamic variables<br />

that may indicate a favorable risk opportunity today that<br />

was less favorable the prior period.<br />

Understanding Emerging Risks<br />

Perhaps the most critical and potentially the most<br />

damaging risks that an organization faces are those that<br />

are unknown. The emergence of asbestos and<br />

environmental claims continues to teach valuable<br />

lessons to the industry. The credit market disruption<br />

and related housing crisis leading up to the financial<br />

market collapse in 2008 are other risks that hindsight<br />

shows presented early warning signs that were<br />

overlooked by many. These risks might not have been<br />

avoided in their entirety, but with more effective<br />

environmental scanning processes and early warning<br />

systems, the impact of these risks may have been<br />

reduced to acceptable ranges.<br />

<strong>Aon</strong> <strong>Benfield</strong> finds that the subject of emerging risks<br />

has become a standard agenda item at company risk<br />

committee meetings and is regularly discussed at board<br />

level risk reviews. Emerging risks are now tracked in the<br />

same manner as fully emerged risks. This may include<br />

assigning a risk owner, creating a detailed risk profile,<br />

employing risk mitigation procedures and controls, and<br />

to the extent possible, developing reasonable estimates<br />

of related potential loss.


An established risk discovery process enables insurers<br />

to identify emerging risks better. This includes<br />

mapping activities crucial to the operations of the<br />

business and frequent exploration of trends across<br />

science and technology, medicine, economics,<br />

regulation, and geo-politics. Measuring the impact of<br />

emerging risks is very subjective in the early stages of<br />

discovery, but should at least include collective<br />

perspectives of all leaders and functions of the<br />

company. Once risk traits are understood for an<br />

emerging risk, proxies of development trends based<br />

on established risks with similar traits can be applied.<br />

This facilitates an early estimation of how long a risk<br />

may take to fully emerge and the financial implications<br />

once that emergence is realized.<br />

A formal emerging risk management process is crucial<br />

to an effective ERM process, and has become a staple<br />

for industry leaders in this space. Our research shows<br />

that investors tend to reward insurers with higher<br />

multiples when those insurers have shown an ability to<br />

avoid loss due to the unexpected. Likewise, rating<br />

agencies and regulators are less likely to provide<br />

favorable opinions when emerging risk management<br />

processes are not deemed effective and not embedded<br />

in ERM frameworks of the insurers they evaluate.<br />

Exhibit 14: Stochastic ECM Application Spectrum<br />

<strong>Reinsurance</strong><br />

Management<br />

Regional carrier with<br />

few product offerings<br />

Catastrophe<br />

Management<br />

<strong>Aon</strong> <strong>Benfield</strong><br />

Risk Modeling<br />

Internal capital modeling is becoming a standard ERM<br />

tool for the industry. Yet, there still lacks any standard<br />

in how ECMs are applied. For non-life insurers, some<br />

suggest that ECMs are best suited for reinsurance<br />

purchase decisions, while others claim to use ECM as<br />

the primary driver of strategic decision making.<br />

As the graph below indicates, larger and more complex<br />

organizations may need ECM to fully understand how<br />

their varied risks interplay with one another. For these<br />

firms factor-based models may not adequately quantify<br />

their unique risk profile and how best to allocate capital<br />

for general operations. For smaller companies, with a<br />

limited product and geographic footprint, an elaborate<br />

and fully stochastic ECM tool used beyond reinsurance<br />

management decisions may be no more informative<br />

than a factor-based approach employed by rating<br />

agencies. However, there is a growing appreciation in<br />

the industry that overreliance on any risk model<br />

(including catastrophe models) can be dangerous no<br />

matter the size and scope of the company.<br />

Each period provides new data points to consider that<br />

may enrich the modeling analytics and the outputs it<br />

provides. But companies with robust ERM understand<br />

the limitations of models, and never overlook the<br />

importance of insight and judgment that an<br />

experienced management team brings to the risk<br />

management process.<br />

Operational<br />

Management<br />

Multinational carrier with<br />

extensive product offerings<br />

Strategy<br />

Automation<br />

15


<strong>Evolving</strong> <strong>Criteria</strong><br />

Regulatory Update<br />

In the aftermath of the 2008-2009 financial markets<br />

crisis, regulatory regimes globally began reassessing<br />

their approaches to regulation of the insurance<br />

industry. Even though the banking industry stole the<br />

headlines, the insurance industry was grouped in with<br />

overall financial services companies in terms of needing<br />

additional regulatory oversight.<br />

Since then, most developed countries have published<br />

numerous proposed enhancements to their regulation<br />

of the insurance industry or the broader financial<br />

services industry. The key themes include more robust<br />

capital requirements, trend towards internal capital<br />

modeling, trend towards de-risking of the balance<br />

sheet and fair value approaches, and additional<br />

governmental oversight. The primary difficulty for<br />

many insurers is that little guidance has been finalized,<br />

and therefore, companies are struggling to assess the<br />

ultimate impact of proposed regulatory changes.<br />

Globally the proposed enhancements are voluminous,<br />

so we will focus on the U.S. and Europe (Solvency II),<br />

and highlight important changes in other key regions.<br />

U.S.<br />

In July 2010, the Dodd-Frank Wall Street Reform and<br />

Consumer Protection Act (the Dodd-Frank Act) was<br />

passed by the U.S. Congress. There are certain<br />

provisions of the Dodd-Frank Act applicable to credit<br />

rating agencies that are effective immediately and are<br />

impacting current as well as evolving ratings criteria.<br />

Only time will tell the full impact of this legislation on<br />

rating agencies and therefore the industry.<br />

The Dodd-Frank Act repeals Rule 436(g) under the<br />

Securities Act of 1933, which relates to U.S. public<br />

offerings registered under the Securities Act. This rule<br />

initially provided that credit ratings assigned by a<br />

Nationally Registered Statistical Rating Organization<br />

(NRSRO) are not considered a part of registration<br />

statement prepared or certified by an “expert”.<br />

Historically, credit rating agencies had never been<br />

treated as experts under the Securities Act. However,<br />

going forward, issuers will need consent from credit<br />

rating agencies to use their ratings in any Securities Act<br />

registration statement and any related prospectuses. If<br />

a rating agency were to provide consent, they would<br />

be potentially exposed to “expert” liability under<br />

section 11 of the Securities Act, and the major credit<br />

16<br />

rating agencies have all indicated that as such, they will<br />

not allow their ratings to be used in prospectuses and<br />

registration statements.<br />

In addition, the Dodd-Frank Act removed the<br />

exemption for credit rating agencies from the SEC’s<br />

Fair Disclosure Rule (Regulation FD) within 90 days of<br />

the enactment of the Act. The exemption for credit<br />

rating agencies from Regulation FD permits issuers to<br />

provide the credit rating agencies with material<br />

non-public information without requiring public<br />

disclosure of such information. The rating agencies are<br />

waiting to see if a confidentiality agreement or other<br />

measure is available to continue to allow companies to<br />

disclose non-public information to the rating agencies<br />

as part of the analysis.<br />

These changes could impact how rating agencies are<br />

currently and prospectively evaluating the insurance<br />

industry. As mentioned earlier, S&P will review<br />

companies’ internal ECMs that meet certain stated<br />

criteria as part of the ERM analysis. S&P requires that a<br />

company must provide substantial detail behind their<br />

capital model in order for S&P to review it. If the<br />

Regulation FD repeal is upheld, companies who provide<br />

information on their ECMs to S&P would potentially be<br />

required to disclose this information to the public.<br />

Needless to say, most companies would not want such<br />

level of detail on their internal capital models in the<br />

public domain.<br />

Further, as part of the annual ratings review process,<br />

the rating agencies obtain a significant amount of<br />

information necessary to analyze the company that is<br />

not in the public domain such as catastrophe probable<br />

maximum losses (PMLs) and prospective pro-forma<br />

financial statements. If the rating agencies would be<br />

required to disclose such information, it seems likely<br />

that most companies would not share this with the<br />

rating agencies, meaning rating agencies would need<br />

to make many more assumptions going forward.<br />

Given these legislative developments, there is an added<br />

element of uncertainty in regards to how current and<br />

proposed criteria, as well as the overall rating process,<br />

will be impacted by the Dodd-Frank Act.


On the insurance regulatory front, the NAIC recently<br />

introduced the Solvency Modernization Initiative<br />

(SMI), which proposes a critical self-examination of<br />

the U.S. solvency regulation framework. This will be<br />

the first overall review of the risk-based capital (RBC)<br />

system since the 1990s, though annually the NAIC<br />

does update underlying capital factors for recent<br />

trends. The five key areas being reviewed are: capital<br />

requirements, international accounting, group<br />

supervision issues, valuation issues, and reinsurance.<br />

The key considerations at this point include:<br />

> Articulating U.S. solvency framework in one document<br />

> Improving tools related to economic capital, ERM<br />

and internal models in the RBC requirements<br />

> Evaluating RBC to incorporate additional risk and<br />

issues related to recalibration<br />

> Corporate governance and risk management focus<br />

As part of the SMI, the International Solvency Working<br />

Group is examining Solvency II to determine whether<br />

the U.S. could adopt a similar ECM. The working group<br />

is currently considering the following:<br />

> Using statistical measures to define the U.S. RBC<br />

system<br />

> Incorporating missing risks in the U.S. RBC system<br />

such as catastrophe, liquidity, operational, Foreign<br />

Exchange, and other<br />

> Having internal models be subject to quality tests<br />

and be preapproved by regulators<br />

> Grouping capital questions including how to<br />

address non-regulated or non-insurance affiliates,<br />

diversification credits, etc.<br />

<strong>Aon</strong> <strong>Benfield</strong><br />

Further, the NAIC has been considering the inclusion of<br />

a specific catastrophe risk charge in the RBC system<br />

over the past few years, and it recently reemerged on<br />

the agenda. There is current discussion regarding<br />

additional disclosure for 1 in 250, 500, 1000 year<br />

events as well as additional disclosure on modeling<br />

options and assumptions (demand surge, fire following<br />

earthquake, etc.). The proposal also discusses an<br />

increased focus on completeness and accuracy of<br />

exposure data input into the cat modeling process. As<br />

for the specific catastrophe charge, the NAIC is<br />

considering separate charges for hurricane and<br />

earthquake perils based upon a company’s 100-year<br />

modeled net PML though with a covariance benefit.<br />

The proposal does not include a tax benefit; however,<br />

the NAIC is considering premium offsets to reduce<br />

premium capital charges. Interestingly, the RBC is the<br />

only regulatory solvency model in a significant<br />

insurance market, apart from China, that does not<br />

include a specific catastrophe risk charge. However,<br />

approximately 95 percent of the U.S. market is rated by<br />

A.M. Best, who does include a specific catastrophe<br />

charge in their BCAR model.<br />

The SMI has established a road map, and expects all<br />

major policy decisions to be completed by the end of<br />

2012; at which time the NAIC, through various<br />

committees, can then choose to proceed as<br />

appropriate.<br />

Solvency II<br />

As Solvency II nears its anticipated implementation in<br />

2013, much of the final guidance remains undecided.<br />

The fifth quantitative impact study (QIS 5) takes place<br />

between August and November 2010 to analyze the<br />

Committee of European Insurance and Occupational<br />

Pensions Supervisors’ (CEIOPS) April 2010 proposal.<br />

The current QIS 5 specifications are less onerous than<br />

the proposals made by CEIOPS, and were welcomed by<br />

the industry, which feared that the initial proposals<br />

would lead to a dramatic increase in required capital.<br />

However, since its release in mid-April 2010, sharp<br />

comments were raised by CEIOPS (threatening the use<br />

of capital add-ons), rating agencies and investment<br />

bankers that the current proposal was too soft, so it<br />

remains to be seen what the final quantitative<br />

requirements are for Solvency II.<br />

17


<strong>Evolving</strong> <strong>Criteria</strong><br />

Solvency II is similar to the Basel II banking regulation<br />

by way of its three-pillar approach — Pillar 1 being the<br />

quantitative calculation of required and available<br />

capital; Pillar 2 the qualitative justification to the<br />

regulator (own risk and solvency assessment); and Pillar<br />

3 the disclosure requirements to all stakeholders.<br />

Guidance for Pillars 2 and 3 has not yet been published,<br />

so the industry does not have firm direction on those<br />

requirements.<br />

Natural and man-made catastrophe risk is calculated in<br />

the Standard Formula via a complex spreadsheet based<br />

on CRESTA zone exposures for natural catastrophes or<br />

via scenarios for man-made catastrophes. Output from<br />

commercial catastrophe models will only be accepted<br />

through a partial internal model. Insurers will be able to<br />

apply their own existing catastrophe reinsurance<br />

program and will have to show the regulator how they<br />

apply this to arrive at net exposures. Both proportional<br />

and non-proportional reinsurance for insurance<br />

companies are adequately reflected in the Standard<br />

Formula for catastrophe risk. Companies with material<br />

cat exposures outside the EU will be forced into a<br />

partial internal model.<br />

Elsewhere in the Standard Formula, reinsurance is<br />

inconsistently reflected in the standard model. In QIS 4,<br />

only a proportional reduction in premium and reserve<br />

risk was allowed. However, in QIS 5 proportional and<br />

non-proportional reinsurance can be introduced, but<br />

the methodology for non-proportional reinsurance has<br />

a limited impact. This could lead companies to retain<br />

more risk as the benefit of some forms of reinsurance is<br />

not fully credited in terms of capital relief in the<br />

Standard Formula. However, companies who use<br />

internal models will be able to reflect the true value of<br />

reinsurance in their capital models.<br />

Solvency II is likely to result in a significant increase in<br />

regulatory capital for many companies. Some of this<br />

increase will be offset by an increasing amount of<br />

available capital as a result of Fair Value estimates of<br />

liabilities, including discounting. Overall, <strong>Aon</strong> <strong>Benfield</strong><br />

estimates that the average solvency ratio for the<br />

non-life industry will reduce from about 250 percent<br />

(Solvency I) to about 140 percent. Many companies are<br />

planning to use internal capital models, which will likely<br />

be much more representative than the Standard<br />

Formula, and will also likely lead in most cases to<br />

significantly lower capital requirements.<br />

18<br />

Further, in the recent QIS 5 proposal, the balance sheet<br />

of an insurer is valued from a Fair Value perspective. On<br />

a very summary level, this includes the following:<br />

> All liabilities, life and non-life, will be valued on a<br />

pure prospective basis, i.e., present value of future<br />

cash-flows relating to the existing contracts and a<br />

risk margin<br />

> The discount rate is based upon the swap rate plus a<br />

liquidity premium, depending on the nature of the<br />

liabilities<br />

> Non-life pre-claims liabilities (unearned premiums)<br />

will be valued based upon the expected cash flows<br />

(premiums, claims and expenses) for the contracts<br />

that have already been written or for which there is a<br />

contractual obligation<br />

> The risk margin is added to the best estimate basis to<br />

make the liabilities transferable<br />

A Fair Value approach has consequences on the<br />

recognition of profits (the difference between the Fair<br />

Value of the assets and the liabilities):<br />

> Any positive difference at inception between the<br />

present value of future premiums, future cash-outgo<br />

and risk margin will be recognized as profit<br />

> This is also applicable to non-life insurance and<br />

the valuation of the pre-claims liabilities results<br />

in a profit recognition at the time of writing the<br />

contract (disregarding the start of the exposure<br />

period of the contract)<br />

Interestingly, the International Accounting Standards<br />

Board (IASB) released an Exposure Draft (ED) on<br />

insurance contracts on July 30, 2010, and the<br />

proposed Fair Value accounting measures differ from<br />

those in Solvency II, however, with similar<br />

implementation timeframes. In a Solvency II’s<br />

economic value balance sheet, the liabilities can be<br />

detailed in three building blocks:<br />

> The unbiased, probability-weighted average of<br />

future cash-flows (“best estimate”)<br />

> An incorporation of the time value of money<br />

(“discounting”)<br />

> A risk margin


Since this leads to immediate profit recognition, the<br />

IASB and U.S. Financial Accounting Standards Board<br />

(FASB) have introduced a fourth building block that<br />

avoids the possibility that any profit would be<br />

recognized up-front, the so-called “residual” margin.<br />

In regard to the risk margin, Solvency II provides<br />

detailed guidance on risks and methods to be used.<br />

Solvency II requires, for example, that the cost of<br />

capital method (six percent) will be used for the<br />

determination of the risk margin. In the ED, the IASB<br />

limits the permitted methods to three techniques<br />

without giving much guidance: the confidence interval<br />

(VaR), the conditional tail expectation (TVaR) and the<br />

cost of capital (economic capital). To complicate<br />

matters more, the FASB decided that the measurement<br />

of an insurance contract should not include a separate<br />

risk margin, but the residual and risk margin will be<br />

combined in a composite margin.<br />

The granularity for calculating the risk margin is also<br />

different. For Solvency II, the risk margin should take into<br />

account diversification between lines of business. The<br />

IASB proposes the risk adjustment is determined for a<br />

portfolio of contracts that are subject to broadly similar<br />

risks and managed together as a single pool.<br />

Diversification benefit between portfolios is not allowed.<br />

Further, for short duration contracts (most non-life<br />

contracts with a contract term of one year or less), instead<br />

of the four building blocks method, the IASB decided to<br />

require an “unearned premium” (after deduction of<br />

incremental acquisition costs) approach for the valuation<br />

of the pre-claims liability. Solvency II does not require a<br />

different treatment for short and long duration contracts<br />

and pre-claims liabilities have to be calculated based upon<br />

the three building block approach.<br />

Given this, there is a possibility that reserves will be<br />

calculated differently under Solvency II and IFRS (with<br />

the FASB still in disagreement with the IASB over<br />

certain elements), which further complicates planning<br />

for insurers and adds another element of uncertainty.<br />

Other Regimes<br />

<strong>Aon</strong> <strong>Benfield</strong><br />

Bermuda<br />

A key objective of the Bermuda Monetary Authority<br />

(BMA) is to develop an insurance framework that meets<br />

or exceeds international standards. The stated aim of<br />

the past two years is achieving Regulatory Equivalence<br />

with the U.S. and U.K./Europe, and equivalency with<br />

the Solvency II directive is core to this. The BMA,<br />

however, plans to adapt Solvency II to the Bermuda<br />

market rather than duplicate it. The key steps that<br />

should assist with this include:<br />

> The BMA’s proposals for enhanced disclosures were<br />

defined in a consultation paper on disclosures and<br />

transparency in June 2009<br />

> Class 4 companies now prepare GAAP statements<br />

that the BMA is publishing<br />

> Class 3B companies will have similar requirements<br />

in 2010<br />

> An internal capital model framework for Class 4<br />

companies was established in July 2009 and the<br />

BMA continues to develop this<br />

> A pilot implementation of the application and<br />

review process with selected Class 4 companies was<br />

announced in June 2010<br />

> Pilot companies allowed to use their own internal<br />

capital models, once reviewed and approved by the<br />

BMA, to determine regulatory capital requirements<br />

Canada<br />

The Office of the Superintendent of Financial<br />

Institutions (OSFI) is currently considering allowing<br />

companies to use internal economic capital models in<br />

lieu of the Minimum Capital Test (MCT), and the target<br />

date is 2012 with the following restraints: internal<br />

capital models must not be used to generate a lower<br />

capital benefit over MCT; must at parallel run with<br />

MCT for three years; requires regulatory approval on a<br />

case-by-case basis. Also, OSFI is removing many of the<br />

rules-based guidelines by moving towards a more<br />

risk-based approach where corporate governance<br />

needs to be formalized for companies. Without specific<br />

19


<strong>Evolving</strong> <strong>Criteria</strong><br />

rules, the assessment of the company’s risk profile<br />

becomes less clear and must rely on OSFI’s relationmanager’s<br />

ability to assess according to the risk-based<br />

guidelines provided. The objective is to eventually<br />

move to an international standard regime where there<br />

will be cooperative and mutual recognition of other<br />

jurisdiction regulatory systems. OSFI has indicated that<br />

the current factor-based solvency models work<br />

effectively and has no plans to move to Solvency II.<br />

Finally, Canada will implement IFRS for year<br />

commencing in 2011, though the move to IFRS will be<br />

challenging for companies as many of the accounting<br />

issues with the IFRS have not been finalized.<br />

Japan<br />

No structural change was made to the solvency margin<br />

criteria; however, the Financial Services Agency (FSA) is<br />

asking insurers to calculate their solvency margin ratio<br />

based on the current market value of their assets and<br />

liabilities. The objective of this market value-based<br />

measurement of the solvency margin ratio is to better<br />

reflect the financial position of insurance companies.<br />

This move was triggered by the global financial crisis, in<br />

particular, the collapse of Yamato Life Insurance Co. The<br />

new standard includes a requirement that insurers<br />

double their estimates for potential losses on securitized<br />

financial products. The new rule also limits the<br />

inclusion of reserves in calculating capital. The<br />

estimated impact on insurers (estimated by FSA) is that<br />

solvency ratios of major general insurers will decrease<br />

by about 30 percent. Insurers should start to “field<br />

test” the new calculation method FSA aims to<br />

implement in the new standard with the 2012 fiscal<br />

year reporting.<br />

20<br />

Lloyd’s<br />

Implementation of the Solvency II framework remains<br />

one of Lloyd’s biggest challenges. Lloyd’s has secured<br />

FSA’s agreement, in principle, that current basis of<br />

supervision will be maintained as far as possible<br />

under Solvency II, which is necessary to maintain<br />

Lloyd’s rating. Solvency II is intended to be<br />

implemented, where possible, in a way that protects<br />

or enhances Lloyd’s capital structure and efficiency.<br />

Lloyd’s is currently working closely with FSA to gain<br />

approval for their internal capital model. Lloyd’s<br />

plans to enhance risk management in response to<br />

Solvency II, and as part of the ongoing development<br />

of Lloyd’s risk management capability; they<br />

developed detailed implementation plans in late<br />

2009. Lloyd’s will focus on key areas such as risk<br />

governance, risk framework, risk appetite, and risk<br />

culture. At the S&P Insurance Market Seminar on<br />

June 29, 2010, Tom Bolt, Lloyd’s Franchise Director,<br />

stated that Lloyd’s carriers’ 2010 bill for Solvency II<br />

implementation was GBP51 million and suggested<br />

that the introduction of the direction may put<br />

pressure on some participants to consider<br />

consolidation.<br />

Latin America<br />

Mexican Insurance Commission (CNSF) has announced<br />

its intention to implement Solvency II type regulation<br />

in 2012. The regulation will be based on European<br />

Solvency II model, but with certain features modified<br />

for the Mexican insurance industry. Under the new<br />

regulation, capitalization will be based on portfolio risk,<br />

while valuation of assets and liabilities will be based on<br />

economic principles. Insurers would most likely be<br />

required to adopt IFRS accounting standard in valuation<br />

of assets and liabilities. Present supervision in Mexico is<br />

insensitive to market risk, which is believed to have<br />

contributed to the financial woes some insurance firms<br />

went through in the past.


Similarly, Chile is exploring changing to a Solvency II<br />

type regime. While Chile’s current regulatory capital<br />

model is factor-based and calculated using net written<br />

premiums and net reserves excluding a specific PML<br />

charge, the rule is to reserve the equivalent to 10<br />

percent of retained Total Insured Value (TIV) in critical<br />

Zone Aggregates for buildings and contents and 15<br />

percent of retained TIV in Critical Zone for Engineering.<br />

If the limit is ceded through a catastrophe excess of loss<br />

reinsurance agreement, the reserve must be 110<br />

percent of the retention of the program. As such, much<br />

of the Chilean earthquake exposure was ceded to the<br />

global reinsurance market, limiting the local impact of<br />

the losses from the 2010 earthquake.<br />

Several emerging markets in Latin America and the<br />

Caribbean are also tightly managing catastrophe<br />

charges. In Jamaica, companies’ windstorm and<br />

earthquake retentions are subject to a maximum of five<br />

percent of capital and surplus at the 1 in 500 year return<br />

period. In Trinidad and Tobago, companies must set a<br />

catastrophe reserve fund for all property insurers. A<br />

minimum of 10 percent of after-tax profits for the class<br />

shall be set aside each year until the fund is equivalent to<br />

100 percent of the company’s property net written<br />

premiums, and it can only be drawn upon after a<br />

catastrophe that causes an ultimate net loss to the<br />

company of 10 percent of its capital and free reserves.<br />

Mexican insurance companies can only obtain 50<br />

percent credit for excess of loss catastrophe<br />

reinsurance, but 100 percent credit for pro-rata<br />

(provided the event limits are at least the 1:1,500 PML).<br />

Colombian companies must buy up to 15 percent of<br />

key zone retained TIV, and pro-ratas cannot have event<br />

limits (to receive pro-rata treatment of the premium<br />

cession). Colombian companies must reserve 40<br />

percent of retained premium income, so pro-rata<br />

treatment of premium ceded under pro-rata treaties is<br />

important. Peru gets full credit for limit purchased on<br />

an excess of loss basis in reducing 1:1,000 year PML.<br />

Mexico was the first country in Latin America to<br />

move to a modeled loss approach and has been<br />

followed by Peru, and there are ongoing discussions<br />

in Colombia regarding a potential change to a<br />

modeled loss approach.<br />

<strong>Aon</strong> <strong>Benfield</strong><br />

These more stringent capital requirements, and<br />

allowances for reinsurance purchases, should help<br />

companies manage capital, and the rebound of the<br />

local economy, subsequent to a significant catastrophic<br />

event. Conversely, outside Latin America, most of the<br />

emerging markets do not yet have formal regulatory<br />

capital requirements, and those that do, have not<br />

incorporated a specific catastrophe charge. As noted<br />

above and depicted below, the majority of developed<br />

markets (and global rating agencies) require companies<br />

to hold a stated amount of capital for catastrophe risk,<br />

though the specific requirements vary. In many cases,<br />

the emerging markets are equally as susceptible to<br />

catastrophic events and have struggling economies,<br />

though overall less take-up rates of insurance as<br />

witnessed in Haiti. These economies have not yet been<br />

tested in terms of how conservative their insurance<br />

industry manages its catastrophe risk.<br />

Exhibit 15: Catastrophe <strong>Criteria</strong><br />

Capital Model One Year Development Basis<br />

Australia 1:250 Single Peril Occurrence<br />

Bermuda 1:100 TVaR All Perils Aggregate<br />

Canada 1:370 Earthquake Occurrence<br />

China None n/a<br />

Japan Greater of:<br />

1:250 Earthquake<br />

1:70 Wind<br />

Lloyd’s<br />

RDS and 1 in 200 year all risk<br />

estimate within the ICA<br />

Occurrence<br />

Aggregate<br />

Solvency I None n/a<br />

Solvency II 1:200 All Perils Aggregate<br />

U.K.<br />

None for ECR; however ICA includes<br />

a 1 in 200 year all risk estimate<br />

n/a<br />

U.S. None n/a<br />

A.M. Best BCAR Greater of:<br />

1:100 Wind<br />

1:250 Earthquake<br />

Occurrence<br />

S&P Enhanced 1:250 All Perils Aggregate<br />

21


<strong>Evolving</strong> <strong>Criteria</strong><br />

Conclusion<br />

The global insurance industry is in a precarious<br />

position. While continued downwards pricing pressure<br />

is negatively impacting many companies’ profitability,<br />

rating agencies and regulators alike refine criteria and<br />

capital requirements, which could place additional<br />

pressure on an already struggling industry. While many<br />

of the proposed changes aim to improve the overall<br />

analysis of the industry, companies will have to dedicate<br />

significant resources to the understanding and<br />

development of ERM, internal capital models and<br />

accounting frameworks. Further impacting this is the<br />

overall uncertainty surrounding many of the proposed<br />

changes, making some companies question whether or<br />

not such an investment is worth it.<br />

The Dodd-Frank Act also has the potential impact to<br />

change the way in which the rating agencies currently<br />

analyze insurance companies. It remains to be seen<br />

what their role will be going forward, and how they<br />

can continue to undertake the current analysis given<br />

the potential that companies will no longer disclose<br />

non-public data, as well as the rating agencies’<br />

unwillingness to expose themselves to expert liability.<br />

Other rating agencies could emerge that would be<br />

willing to take on such a liability and insure themselves<br />

appropriately.<br />

22<br />

The trend towards Solvency II and similar frameworks<br />

globally, coupled with the proposed fair valuing<br />

accounting provisions, also has the potential to<br />

drastically change how analysts and investors view and<br />

understand the industry. The additional volatility being<br />

introduced by fair value accounting could damper<br />

valuations further, as current price to book ratios<br />

already remain well below historic levels. <strong>Reinsurance</strong><br />

will continue to play an important role in managing this<br />

volatility as companies will look for ways to limit this<br />

quarter over quarter. QIS 5 in Solvency II provided<br />

more capital credit for reinsurance than in the previous<br />

QIS studies, though companies will see the most<br />

meaningful benefit from reinsurance in their internal<br />

capital models.


For more information on the <strong>Evolving</strong> <strong>Criteria</strong> report or our analytic<br />

capabilities, please contact your local <strong>Aon</strong> <strong>Benfield</strong> broker or:<br />

Kelly Superczynski, CPA<br />

Head of Global Rating Agency Advisory,<br />

<strong>Aon</strong> <strong>Benfield</strong> Analytics<br />

+1 312 381 5351<br />

kelly.superczynski@aonbenfield.com<br />

Patrick Matthews, CFA<br />

Head of U.S. Rating Agency Advisory,<br />

<strong>Aon</strong> <strong>Benfield</strong> Analytics<br />

+1 215 751 1591<br />

patrick.matthews@aonbenfield.com<br />

Christopher Myers, CFA, FRM<br />

Head of U.K. and EMEA Rating Agency Advisory<br />

and Head of Global ERM, <strong>Aon</strong> <strong>Benfield</strong> Analytics<br />

+1 973 966 3558<br />

+44 (0)20 7088 0044<br />

christopher.myers@aonbenfield.com<br />

About <strong>Aon</strong> <strong>Benfield</strong><br />

Sources: A.M. Best, S&P, Fitch, Moody’s, AXCO, SNL Financial, and <strong>Aon</strong> <strong>Benfield</strong> Analyics.<br />

<strong>Aon</strong> <strong>Benfield</strong><br />

As the industry leader in treaty, facultative and capital markets, <strong>Aon</strong> <strong>Benfield</strong> is redefining the role of the reinsurance intermediary<br />

and capital advisor. Through our unmatched talent and industry-leading proprietary tools and products, we help our clients to<br />

redefine themselves and their success. <strong>Aon</strong> <strong>Benfield</strong> offers unbiased capital advice and customized access to more reinsurance and<br />

capital markets than anyone else. As a trusted advocate, we provide local reach to the world’s markets, an unparalleled investment<br />

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services. Learn more at aonbenfield.com.<br />

23


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Copyright <strong>Aon</strong> <strong>Benfield</strong> Inc. 2010 | #4562 - 08/2010

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