SMART SPARES AUTOMOTIVE
SMART SPARES AUTOMOTIVE
The parts aftermarket is changing, supply chains are lengthening,
parts master files are growing and competition is putting more
emphasis on achieving high service levels.
In short, you need to increase service without increasing cost –
or even whilst reducing cost.
CEVA provides a complete range of services to help you confront
today’s challenges. We can help improve your visibility over the
entire supply chain, work with you to ensure your network is
optimized to deliver your target service at best possible cost
and make sure that it will be more flexible to cope with change.
• Network Design and Planning plus advice and guidance in
• Inventory Management help to optimize service and
• Best in class management of warehouses and processes.
• Flexible transport solutions.
By identifying best in class practices and standardizing those into
a package of modules we are able to quickly and cost effectively
develop solutions to meet your specific needs.
Maximum service level
• Ensured high fill rates through CEVA’s inventory management
team monitoring stock levels.
CHALLENGES OF THE AFTERMARKET
• Top class warehouse service levels through CEVA’s best in class
• Top class transport service levels by utilizing CEVA’s vast
• Best in class quality by trained staff and integrated processes.
• Improved supply chain visibility through CEVA’s IT solutions
results in avoiding redundant inventory, streamline labor and
reduction in premium freight.
• Reconfigured and optimized distribution networks analyzed by
CEVA’s Supply Chain Engineers can reduce costs and at the same
time increase customer service.
Optimal inventory levels
• Reduced inventory provided by our inventory management team
monitoring stock levels, suppliers and forecasts.
• Reduced obsolescence and scrap through CEVA’s inventory
• Improved forecasting allows control over the increasing number
of stock keeping units of OEMs.
Reduction of logistics costs
• Reduced transportation costs by using CEVA’s global
• Reduced packaging waste.
• Increased warehouse productivity by implementing CEVA’s
best practices and establishing CEVA’s Lean philosophy.
THE SMART SPARES SOLUTION SET
The Smart Spares solutions set is a menu of services that can operate
together to provide a complete spare parts logistics solution. These
services are developed based on our 25 years of experience in
the automotive industry. The operational processes and systems,
delivering a specific service, are standardized and based on our
company’s best practice operations.
THE SMART SPARES AUTOMOTIVE SOLUTION SET
The Solution Set is a menu of services that consist of multiple
components. These standard components can be put together in a
configure-to-order way to match your specific needs. Each service
has core components which are the basis of the solution, extended
components that broaden the basic offering and complementary
components that can be included as an add-on. All services and
service components consist of standardized processes and system
solutions and are based on CEVA’s best-practice operations.
SMART SPARES AUTOMOTIVE DEFINED
Best in class
in cut off
SMART SPARES AUTOMOTIVE
100% 2.5% 0.05% 0.10% 0.20%
90% 100% 97.2%
Fill rate WH Delivery Quality
Service offering The activities we do The impact it has on customers
Management of all warehouse operations from receiving
to shipping. We also offer warehouse design and
construction management services.
Management and follow up of orders to suppliers and
from dealers, including Help Desk functions, Exception
Optimization of network locations, including center of
gravity analyses and detailed route planning.
Execution and monitoring of all transport requirements
including regular route optimizations together with
certified pick up and delivery measures.
Management of all types of reverse flows from the
customer – Buy Backs, Returns, Remanufacturing Cores
and Returnable Containers.
Management of stock levels to generate maximum
availability from minimum stock investment. Control
of stock integrity to ensure assets protection.
Supply Chain reengineering, from design to management
of the transformation.
Management of additional services such as packaging,
packaging design and customs.
Fewer miles traveled per part delivered leading to
reduced cost and reduced CO 2 footprint.
Access to state-of-the-art design knowledge to establish
the most effective and productive warehouse structures
combined with optimal productivity and quality.
Improved visibility on supplier compliance. Clearer and
more effective resolution of dealer problems.
Optimal distribution cost and total visibility of delivery
Elimination of packaging waste and most cost effective
and reliable mode of getting material back to where it
Improved customer satisfaction and better return on
Optimal balance between service levels and logistics
Access to extensive expertise in specialist areas.
Global Head Office
2132 WT Hoofddorp
MAKING BUSINESS FLOW
We have a profound understanding of Aftermarket Logistics…
• We understand the value drivers and impact of the service elements.
• We successfully operate the model for different customers globally.
• CEVA’s Smart Spares Automotive best practices ensure that our customer’s
supply chain is executed to the highest standards.
We provide flexibility…
• We offer Smart Spares Automotive as a modular service.
We can implement and operate Smart Spares Automotive at low costs…
• Building on existing operation standards.
• Pre-configured solutions allowing quick and seamless implementation.
We are a global organization with local presence and knowledge…
• Global coverage to support your operations worldwide.
• We understand cultural differences, languages and local business issues.
• In every region CEVA has trained Smart Spares Automotive experts,
which deploy the solution set and ensure global compatibility across
the customer’s operations.
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