SMART SPARES AUTOMOTIVE - CEVA Logistics

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SMART SPARES AUTOMOTIVE - CEVA Logistics

SMART SPARES AUTOMOTIVE

SMART SPARES

AUTOMOTIVE

SOLUTIONS FOR

AUTOMOTIVE

AFTERMARKET

LOGISTICS


SMART SPARES AUTOMOTIVE

YOUR NEEDS

The parts aftermarket is changing, supply chains are lengthening,

parts master files are growing and competition is putting more

emphasis on achieving high service levels.

In short, you need to increase service without increasing cost –

or even whilst reducing cost.

THE SOLUTION

CEVA provides a complete range of services to help you confront

today’s challenges. We can help improve your visibility over the

entire supply chain, work with you to ensure your network is

optimized to deliver your target service at best possible cost

and make sure that it will be more flexible to cope with change.

• Network Design and Planning plus advice and guidance in

the transformation.

• Inventory Management help to optimize service and

inventory levels.

• Best in class management of warehouses and processes.

• Flexible transport solutions.

By identifying best in class practices and standardizing those into

a package of modules we are able to quickly and cost effectively

develop solutions to meet your specific needs.

VALUE DELIVERED

Maximum service level

• Ensured high fill rates through CEVA’s inventory management

team monitoring stock levels.

CHALLENGES OF THE AFTERMARKET

SUPPLY CHAIN

Pitfalls

CENTRAL

INVENTORIES

GOODS IN

TRANSIT

Suppliers Master

Depots

Packaging

Centers

Slow

Movers

Customs

REGIONAL

WAREHOUSES

& IMPORTERS

• Top class warehouse service levels through CEVA’s best in class

procedures.

• Top class transport service levels by utilizing CEVA’s vast

transportation network.

• Best in class quality by trained staff and integrated processes.

• Improved supply chain visibility through CEVA’s IT solutions

results in avoiding redundant inventory, streamline labor and

reduction in premium freight.

• Reconfigured and optimized distribution networks analyzed by

CEVA’s Supply Chain Engineers can reduce costs and at the same

time increase customer service.

Optimal inventory levels

• Reduced inventory provided by our inventory management team

monitoring stock levels, suppliers and forecasts.

• Reduced obsolescence and scrap through CEVA’s inventory

management team.

• Improved forecasting allows control over the increasing number

of stock keeping units of OEMs.

Reduction of logistics costs

• Reduced transportation costs by using CEVA’s global

transportation infrastructure.

• Reduced packaging waste.

• Increased warehouse productivity by implementing CEVA’s

best practices and establishing CEVA’s Lean philosophy.

Obsolete

Traffic

GOODS IN

TRANSIT

LOCAL

DISTRIBUTION

CENTERS

ATB’s

DEALERS &

WORKSHOPS

Returns

Capacity

Growing

Parts

Master

Returns

Aging

Car Park

Returns


THE SMART SPARES SOLUTION SET

The Smart Spares solutions set is a menu of services that can operate

together to provide a complete spare parts logistics solution. These

services are developed based on our 25 years of experience in

the automotive industry. The operational processes and systems,

delivering a specific service, are standardized and based on our

company’s best practice operations.

THE SMART SPARES AUTOMOTIVE SOLUTION SET

The Solution Set is a menu of services that consist of multiple

components. These standard components can be put together in a

configure-to-order way to match your specific needs. Each service

has core components which are the basis of the solution, extended

components that broaden the basic offering and complementary

components that can be included as an add-on. All services and

service components consist of standardized processes and system

solutions and are based on CEVA’s best-practice operations.

SMART SPARES AUTOMOTIVE DEFINED

80%

Best in class

Orders

received

in cut off

SMART SPARES AUTOMOTIVE

100% 2.5% 0.05% 0.10% 0.20%

95%

90% 100% 97.2%

85%

Fill rate WH Delivery Quality

service service

level level

Service offering The activities we do The impact it has on customers

CORE

EXTENDED

COMPLEMENTARY

Warehousing

Customer

Relationship

Management

Distribution

Planning

Transportation

Reverse

Logistics

Inventory

Management

Special

Services

Management of all warehouse operations from receiving

to shipping. We also offer warehouse design and

construction management services.

Management and follow up of orders to suppliers and

from dealers, including Help Desk functions, Exception

Management etc.

Optimization of network locations, including center of

gravity analyses and detailed route planning.

Execution and monitoring of all transport requirements

including regular route optimizations together with

certified pick up and delivery measures.

Management of all types of reverse flows from the

customer – Buy Backs, Returns, Remanufacturing Cores

and Returnable Containers.

Management of stock levels to generate maximum

availability from minimum stock investment. Control

of stock integrity to ensure assets protection.

Supply Chain reengineering, from design to management

of the transformation.

Management of additional services such as packaging,

packaging design and customs.

Fewer miles traveled per part delivered leading to

reduced cost and reduced CO 2 footprint.

Effective

fufilment

rate

Access to state-of-the-art design knowledge to establish

the most effective and productive warehouse structures

combined with optimal productivity and quality.

Improved visibility on supplier compliance. Clearer and

more effective resolution of dealer problems.

Optimal distribution cost and total visibility of delivery

service levels.

Elimination of packaging waste and most cost effective

and reliable mode of getting material back to where it

is needed.

Improved customer satisfaction and better return on

working capital.

Optimal balance between service levels and logistics

costs.

Access to extensive expertise in specialist areas.


Global Head Office

CEVA Logistics

Siriusdreef 20

2132 WT Hoofddorp

The Netherlands

smart@cevalogistics.com

MAKING BUSINESS FLOW

We have a profound understanding of Aftermarket Logistics

• We understand the value drivers and impact of the service elements.

• We successfully operate the model for different customers globally.

CEVA’s Smart Spares Automotive best practices ensure that our customer’s

supply chain is executed to the highest standards.

We provide flexibility…

• We offer Smart Spares Automotive as a modular service.

We can implement and operate Smart Spares Automotive at low costs…

• Building on existing operation standards.

• Pre-configured solutions allowing quick and seamless implementation.

We are a global organization with local presence and knowledge…

• Global coverage to support your operations worldwide.

• We understand cultural differences, languages and local business issues.

• In every region CEVA has trained Smart Spares Automotive experts,

which deploy the solution set and ensure global compatibility across

the customer’s operations.

www.cevalogistics.com © 2009 CEVA Logistics

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