Introduction to ITIL
Introduction to ITIL
Introduction to ITIL
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Request For Change (RFC) submitted by change agent via home-grown Change<br />
Management System<br />
If emergency/urgent routed <strong>to</strong> eCAB for acceptance or rejection<br />
Acceptance or Rejection by the Change Manager<br />
If Accepted, put on CAB agenda for next meeting.<br />
CAB meets weekly, and considers as many of the 7R’s as are appropriate.<br />
CAB Approves or sends back for more information<br />
<strong>ITIL</strong> Change Management<br />
at GCC
Change language