Job description Account Specialist

Company Profile
Secans Holding B.V. operates in the Retail industry and performs a supply chain solution for
international retailers.
It’s our mission to optimize the quality of retail store development & visual merchandise by
maximizing brand control & flexibility and minimize waste & inefficiency. In the complex world
of retailing, we provide a network of international people, partners and systems that enable a
controlled & sustainable execution of expansion, maintenance and promotion of brands
worldwide.
Our multicultural teams treat each other with respect & honesty so do we approach our
customers & partners. We implement brands around the world by putting our central system
available through decentralized partners.
Together with our clients, Secans translates concepts and designs into an operational plan, we
build retail outlets, maintain brands, and deliver promotions. To execute this operational plan,
Secans ensures enough work forces to execute the operational activities, such as demand
planning, order management, pick and pack, project management, store construction,
financial management and installation.
Job Location: Gelderland; Netherlands
Job Title: Account Specialist
Job Summary and Mission
This job contributes to Secans success, by being responsible for ensuring that
customer orders, requests and requirements are handled within performance
agreement and ensure project specific orders are prepared to fullfill the needs within
the account. Models and act in accordance to Secans guiding principles.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the
following:
1. Provide all paperwork for internal order fulfillment such as project specific
orders and warehouse documents
2. Subject matter expert for all customers questions around systems and supply
questions.
3. Create accurate export documentation for outbound (international) shipments
4. Establishes and maintains supportive relationships with customers, suppliers
and team members to ensure effective communications.
5. Conducts ongoing development of commercial supply chain activities
6. Sales of outbound transport
7. Overall support within the account team for several customers

Summary of Experience
Account support /Customer Service 3 years
Commercial Planning 3 years
Required knowledge, skills and abilities
• Clear & consistent communications (both writing & speaking) in Dutch, and
English and preferable one other foreign language.
• Balance multiple priorities and meet deadlines
• Ability to work independently and as part of an account team
• Strong problem-solving skills
• Strong planning skills
• System skills
• Manage, build & maintian relation ships with (international) customers
• Understanding of Retail store Development / Retail construction
• MBO or MBO+
How to apply for this function
send a motivation letter and your CV (in English) to: info@secans.eu