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BULLETIN<br />
Fall 2003 • Nr 124<br />
Editor<br />
VICTORIA A. PLATT<br />
Advertisement &<br />
Subscription Manager<br />
CHRISTINE MILLS<br />
Art Direction<br />
ARTURO ESPARZA<br />
<strong>Division</strong> Webmaster<br />
KRIS BURK<br />
©2003 <strong>Business</strong> and <strong>Finance</strong><br />
<strong>Division</strong> BULLETIN (ISSN: 1048–5376)<br />
is published three times each year.<br />
Non–<strong>Division</strong> members may subscribe<br />
for $30.00 per year. Please send<br />
subscription requests to the Advertising<br />
& Subscription Manager.<br />
The BULLETIN accepts sponsorship of<br />
mailing, printing and other services.<br />
Inquiries regarding BULLETIN<br />
sponsorship or advertising should be<br />
sent to the Advertising & Subscription<br />
Manager: Christine Mills, Lehman<br />
Brothers, 745 7TH AVE, New York City,<br />
NY 10019. 212–526–3665.<br />
The BULLETIN is indexed in Library<br />
Literature and Information Science<br />
Abstracts.<br />
<strong>Special</strong> <strong>Libraries</strong> <strong>Association</strong> assumes no<br />
responsibility for the statements and<br />
opinions advanced by the contributors<br />
to the <strong>Association</strong>’s publications.<br />
Editorial views do not necessarily<br />
represent the official position of<br />
the <strong>Special</strong> <strong>Libraries</strong> <strong>Association</strong>.<br />
Acceptance of an advertisement does<br />
not imply endorsement of the product<br />
by the <strong>Special</strong> <strong>Libraries</strong> <strong>Association</strong>.<br />
Contents<br />
Viewpoints<br />
FROM THE CHAIR .................................................................................................................................... 3<br />
EDITOR’S EPITOME ................................................................................................................................. 4<br />
2002–2003 PROFESSIONAL GRANT AND<br />
STUDENT STIPEND AWARDS ...................................................................................................... 51<br />
Articles & Features<br />
Pat Wagner<br />
HOW TO BE A FEARLESS EMPLOYEE .................................................................................. 25<br />
CENTERS OF EXCELLENCE AWARD<br />
WINNERS ANNOUNCED IN NEW YORK ........................................................................... 7<br />
CENTERS OF EXCELLENCE AWARD<br />
WINNER FOR MANAGEMENT ................................................................................................... 8<br />
CENTERS OF EXCELLENCE AWARD<br />
WINNER FOR TECHNOLOGY .................................................................................................... 10<br />
CENTERS OF EXCELLENCE AWARD<br />
WINNER FOR SERVICE ..................................................................................................................... 14<br />
CENTERS OF EXCELLENCE AWARDS<br />
MOVING FORWARD ........................................................................................................................... 17<br />
CENTERS OF EXCELLENCE AWARDS<br />
GUIDELINES ............................................................................................................................................... 19<br />
On the Job<br />
Sylvia James<br />
CAREERS, JOBS, RECRUITMENT & LIFE<br />
IN THE BUSINESS & FINANCE WORLD ............................................................................ 35<br />
Talking <strong>Business</strong> Information<br />
Hal Kirkwood<br />
A CONVERSATION WITH RUTH PAGELL ..................................................................... 41<br />
Out of the Box<br />
Bill Crowley<br />
USING FOIA FOR COMPETITIVE ADVANTAGE ...................................................... 29<br />
Book Basics<br />
Diane Evans<br />
SUPER SEARCHERS ON MADISON AVENUE<br />
by GRACE AVELLANA VILLAMORA .................................................................................... 39<br />
NewsNotes<br />
BUSINESS & FINANCE DIVISION<br />
ANNUAL FINANCIAL STATEMENT ....................................................................................... 54<br />
BUSINESS & FINANCE DIVISION TREASURER’S REPORT .............................. 49<br />
BUSINESS & FINANCE DIVISION BOARD MEETING MINUTES ....................... 45<br />
SLA NEWS .................................................................................................................................................... 44<br />
WE NEED YOUR FEEDBACK ......................................................................................................... 37<br />
INSTRUCTIONS TO AUTHORS &<br />
COPY DEADLINES ON PAGE 4