Request for Proposal for e Ticketing Project - Archaeological Survey ...

RFP for e-Ticketing Solution Volume-I
5.1.2 Indian Visitors
1. The system shall allow relevant data like name , email Id, no. of visitors, etc. to be
captured for issuance of internet ticket
2. The system shall also allow data such as Date, No. of Monuments. For example the
system shall allow to book for multiple monuments
3. The system will allow ticket booking for multiple monuments within one circle only
at a time
4. The system should also capture details of differently abled visitor requirements for
instance, wheelchair services where available
5. The system should send an email / SMS alerts regarding booking details
6. The printed internet ticket will have all data captured during the time of booking
7. The system should send email / SMS alerts to visitors who have booked earlier on
special exigencies such as bandh, security threats, VIP visitors, etc.
8. The system should allow the visitor to take print out of the ticket at the time of
booking or enable printing of ticket at users convenience.
9. The ticket should support verification / authentication feature i.e. barcode
10. The system should allow integration with payment gateways
11. The system should also allow integration with other service providers to provide
value added services
12. The interface should provide web helpdesk for any visitor queries, grievances etc.
13. All screens and templates of the system should be in English and support Devanagari
script where required..
14. The system will not allow ticket booking where the monuments have been closed
temporarily due to reasons such as preservation, security etc. where applicable
15. The system will allow configuration of ticket validity period
16. All special cases such as school historical visits etc. will be issued Authorization /
Entry pass however with data captured such as date, time, monument, no. of
children, etc. ( Upto 15 years only) and the system will reconcile the numbers in the
central database
17. All special cases such as school historical visits etc. will be issued tickets with data
captured such as date, time, monument, no. of children, etc. ( above 15 years) with
total value of ticket printed on the entry ticket and the system to reconcile the
numbers in the central database
18. Special cases such as freedom fighters etc. will also be issued Authorization / Entry
pass with data captured such as date, time, monument, no. of visitors etc. and the
system will reconcile the numbers in the central database
19. “peial ases suh as VIPs ad suh digitaies ill also e issued Authorization /
Entry pass with data captured such as date, time, monument, no. of visitors etc. and
the system will reconcile the numbers and the details in the central database
Archeological Survey of India, Ministry of Culture Page 24 of 107