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2010 Annual Report - Carroll County Government

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ADMINISTRATIVE<br />

SERVICES<br />

The Administrative Services Bureau<br />

is responsible for monitoring the overall<br />

progress of agency goals and directives<br />

while insuring the Sheriff’s Office vision,<br />

values, and goals are communicated in<br />

a clear and concise manner. Inasmuch,<br />

the Administrative Services Chief serves<br />

as the primary Public Information Officer,<br />

and Internal Affairs Commander.<br />

Together, the Administrative Services<br />

team develops policy, procedures<br />

and practices that align with modern,<br />

professional standards. Administrative<br />

investigations are performed to identify<br />

misconduct and screen prospective<br />

applicants. Staff is also responsible<br />

for oversight of agency Automated Information Systems including<br />

hardware and software, cellular telephones, desktop and incar<br />

computers, and the agency website. Bureau personnel are<br />

instrumental in the research and implementation of major agency<br />

initiatives, including the Law Enforcement Accreditation, the<br />

countywide law enforcement Records Management System and the<br />

Directed Community Education Initiative.<br />

Policy, Research, & Accreditation<br />

Professional Standards Division<br />

The Administrative Services<br />

Bureau is commanded by Major<br />

Phil Kasten and is comprised of<br />

the Professional Standards and<br />

Information IInform f r ation ti Services SServices i Divisions. Di Div iv ivis i is isio i io ions ns ns.<br />

Above from left is Major<br />

Phil Kasten, Brian Horton,<br />

Corporal Jon Light and Linda<br />

Lyons (front).<br />

Written directives are a critical component in establishing guidelines to help govern an organization, create<br />

uniformity in policy and practice, and offer personnel a comprehensive procedural reference. The Sheriff’s<br />

Manual, Standard Operating Procedures, and Lesson Plans are vital to this endeavor. As a means of<br />

infusing consistency throughout the agency, clearly defined policies enhance operational efficiency, minimize<br />

exposure to civil liability, and create an equitable work environment. To further augment our policies and<br />

procedures, Sheriff Tregoning authorized voluntary participation in the accreditation process administered by the<br />

internationally recognized Commission on Accreditation for Law Enforcement Agencies (CALEA).<br />

CALEA provides a process to systematically conduct an internal review and assessment of our policies,<br />

and offers an opportunity to refine procedures to meet a body of internationally accepted standards. CALEA<br />

accreditation also requires an agency to develop a comprehensive, well thought out, uniform set of written<br />

directives to reach administrative and operational goals, while also providing direction to personnel. Successful<br />

CALEA accreditation can also limit an agency’s exposure to risk as compliance with established law<br />

enforcement standards are verified by a team of independent, unbiased assessors.<br />

<strong>Carroll</strong> Ca C rr rrol oll <strong>County</strong> Co Coun un unty ty Sheriff’s She he heri riff ff’s ’s Office Off ffice e 6 <strong>2010</strong> 20 <strong>2010</strong> 10 1 <strong>Annual</strong> Ann nnua ual <strong>Report</strong> Re Repo port rt

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