Bilansi uspjeha - Raiffeisen Bank

Domestic payments
During 2005, number of 4.158,694 of incoming transactions was processed through the System of
Domestic Payments of Raiffeisen Bank, 2.409,205 of outgoing, and 1.985.416 transactions within
the network of Raiffeisen bank BiH, which is total number of 8.553.315 transactions.
Very number of transactions with very low percentage of any complaints illustrates efficiency of
Domestic Payments Department in the HO which monitors flow of transactions, financial regularity,
harmonisation with legal regulations, as well as quality of technological solutions for individual
operations of this segment.
This year in Domestic Payments was characterised by very successful implementation of a new product
overdraft under transaction account of legal entity.
This highly sophisticated and highly automated product will show its actual effects and operating
advantages, in comparison to other forms of short term lending of current liquidity of companies in
the following period and it will certainly be very much accepted by most of the customers.
In 2005, Raiffeisen bank was selected as one of the banks with which newly established Indirect
Taxation Authority opened accounts for raising revenues based on indirect taxes. Very significant
step in reform of tax system of the country, as well as preparation for introduction of value added
tax was great challenge for all participants – both for the very Indirect Taxation Authority, and for
all taxpayers and commercial banks.
Owing to the extraordinary engagement of management of Domestic Payments Department, all
elements of this project were duly and successfully implemented in our Bank. Pro-active role of Raiffeisen
Bank should be pointed out in all phases of implementation. Namely, Implementation Team
of Indirect Taxation Authority and CAFAO commonly consulted with the management of our Domestic
Payments Department, since they recognised highly professional and constructive approach of
our employees.
Raiffeisen BANK dd BiH finished the year 2005 as the bank over which the highest amount of taxes
was collected on this basis, and in accordance with that it realised the highest fee for this service.
The end of the year also passed in preparation of infrastructure for services which will accompany
VAT introduction, planned for January 2006.
Corporate Loans and Deposit Administration
Central Processing Division
During 2005, in the Corporate Loans and Deposit Administration, and those under their supervision,
processed and approved 3.681 short term, and 3.592 long term loans to legal entities.
Number of term deposits of legal entities in the network of Raiffeisen Bank in that same period was
395.
This Department also processes (funds withdrawal, repayment, cost settlement, reporting) 74 active
credit lines which Raiffeisen bank utilises as long term sources of funds.
At the end of 2005, intensive activities on centralisation of this function started, so that this Department
will take over the biggest part of loan portfolio of legal entities in the whole network.
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