2010 MBA Yearbook - UQ Business School - University of Queensland

business.uq.edu.au

2010 MBA Yearbook - UQ Business School - University of Queensland

40

Business Manager

Mark

NIPPER

Hard Working, Empathetic and Approachable

PROFESSIONAL PROFILE NATIONALITY/RESIDENCY

Mark Nipper is a dedicated, hard working business manager, who

part owns and runs a successful family business, Sharman Property

Services. Established in Queensland in 1990 and currently employing

over 400 trained and experienced cleaning staff, this medium sized

company provides cleaning services to property owners and facility

managers throughout Queensland.

Originally employed by the company as an Operations Manager, Mark

was directly responsible for all operational activities, and in 2003

he was promoted to the Manager of Business Services due to his

management contributing to a 300% increase in turnover.

In 2006, Mark won the Neil Gordon Jackson Young Managers Award,

recognising his contribution to the field of management in the contract

cleaning industry.

Now a part owner in the business, Mark has ultimate managerial

responsibility for all the company’s operations. With his strong people

management skills, Mark personally oversees service delivery to clients

via senior and front line managers, ensuring all services are delivered

to the highest standards. In addition to operational performance, Mark

is focused on sales, quality assurance, safe work practices and staff

welfare.

A man who likes to stop and smell the roses, Mark is utilising his newly

acquired skills from the MBA to achieve business growth for Sharman

Property Services over the next two years.

Australian

EDUCATION

2010

MBA

The University of Queensland

2000

Bachelor of Science

James Cook University

CAREER BACKGROUND

2000 – Current

director Business Services

Sharman Property Services P/L

1999 – 2001

general Manager

Crown Building Maintenance

ACADEMIC AWARDS/ACHIEvEMENTS

Winner of the Neil Gordon Jackson Young

Managers Award (2006)

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