Student Handbook - School of Business and Economics - Maastricht ...

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Student Handbook • Academic Guide SBE 3 Certificate of enrolment and UM smartcard SBE Academic Guide • Student Handbook As soon as you are registered at the University you will receive your Maastricht University smartcard (UM card) together with a certificate of enrolment. The UM card is only valid in combination with this certificate of enrolment. You need your UM card + certificate of enrolment: • to identify yourself during exams; • to obtain your residence permit from the IND (Immigratie- en Naturalisatiedienst). You need your UM card: • to enter the University Library; • to borrow books at the University Library; • to make copies and print outs at the University Library and the faculty building • to pay at the Mensa, the coffee corner and at the copyshop (Océ) At the University Library you can also obtain a card for the Public Library, which can only be used in the scientific department of the Public Library. So as to obtain a card for the Public Library you have to show your UM card and your certificate of enrolment. (for more information about the University Library see chapter 9.1). Have you lost your UM card? You can apply for a new UM card at the Service Desk ‘Facilitaire Dienst’, (located at the Minderbroedersberg 4-6 and UNS40 in Randwijck), or fill out the form at: http://www.maastrichtuniversity.nl/web/servicecentra/FD/ ProductenDienstenFacilitaireDienst/UMcard1.htm Bring the form and € 11.00 (correct change) to the Service Desk ‘Facilitaire Dienst’. You do not need a new passport photo. Have you lost your certificate of enrolment? Please visit or call the Student Service Centre in case you have lost your certificate of enrolment (for more information about the Student service Centre see the practical guide). They will need your name, address and ID number, so they can make you a new certificate of enrolment (cost: € 2.50). Do you have problems with your UM card? Please report your problem to the service desk ‘Facilitaire Dienst’ (ground floor) of the Minderbroedersberg 4-6 or send an e-mail to umcard@maastrichtuniversity.nl; you may also call: +31 (0)43 388 2002. Furthermore, information can also be found on the UM card site: http://www.maastrichtuniversity.nl/web/servicecentra/FD/ ProductenDienstenFacilitaireDienst/UMcard1.htm A8 A9
Student Handbook • Academic Guide SBE 4 eleUM SBE Academic Guide • Student Handbook eleUM, Maastricht University’s electronic learning environment, offers a collection of information and tools for students as well as for teaching and support staff. The information offered depends on the role of the person logging on. eleUM is available from all computers at Maastricht University, via the Internet: http://eleum. unimaas.nl The following is available in eleUM: • the courses you attend; • education and examination schedules; • examination results; • announcements from the school (e.g. from your tutor or coordinator); • submission of your assignments; • all necessary materials regarding your courses (for example literature, cases, data, sheets and old exams); • addresses of your tutors or coordinators; • entrance in a Community, especially designed for your tutorial group. You are able to work on tasks and learning goals, cases you have to make with your group and you can discuss or mail with your group members. • access to your personal disk space on the network (200 MB) via the “content” tab; • Surfyourself (SYS), the Information and Service Site of the School is also accessible via eleUM; you can submit any question, the answer to which you will receive within two working days (for more information on SYS see chapter 7.2); • registration for courses and exams (please check the instructions on eleUM); • your university e-mail account; • information on Student Advising, International Relations Office, Student Council, etc. In order to make the best possible use of eleUM, it is important for students to attain a fast Internet connection. Adequate Internet facilities will allow students to fully benefit from the advantages of eleUM outside the School of Business and Economics too. For more information and details concerning external access to the network of Maastricht University, please refer to the ICTS service desk website: http://www.icts.maastrichtuniversity.nl A10 A11
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Student Handbook - School of Business and Economics - Maastricht ...

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