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Alcatel Applications Partner Program Inter-Working Report Partner

Alcatel Applications Partner Program Inter-Working Report Partner

13.1.2 External

13.1.2 External Gatekeeper For the tests, a Cisco Gatekeeper is used for external Gatekeeper. Here is the registration view of this external Gatekeeper: Cisco2621#show gatekeeper endpoints GATEKEEPER ENDPOINT REGISTRATION ================================ CallSignalAddr Port RASSignalAddr Port Zone Name Type Flags --------------- ----- --------------- ----- --------- ---- ----- 172.25.33.41 1720 172.25.33.41 1719 Cisco2621 UNKN-GW H323-ID: GW_0_0_172.25.33.41 E164-ID: 208 E164-ID: 305 E164-ID: 102 E164-ID: 100 E164-ID: 700390677151 E164-ID: 34500 E164-ID: 70 172.25.33.93 1720 172.25.33.93 4242 Cisco2621 TERM H323-ID: Cantata E164-ID: 10107 Total number of active registrations = 2 Cisco2621# Alcatel Applications Partner ProgramInter-working report Copyright © 2003 Alcatel, All rights reserved Edition 3 – Page 32

14 Appendix E: Partner escalation process In case you would need technical assistance, please contact the reseller/distributor where you purchased your Brooktrout products. They have been trained on the products to give you 1st and 2nd level of support. They are additionally in direct relation with 3rd level Brooktrout support in case an escalation would be needed. Cantata Website: www.cantata.com Cantata Technical Support Tickets: http://www.cantata.com/support/login.cfm Cantata Technical Support Email: techsupport@cantata.com Alcatel Applications Partner ProgramInter-working report Copyright © 2003 Alcatel, All rights reserved Edition 3 – Page 33

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