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Alcatel Applications Partner Program Inter-Working Report Partner

Alcatel Applications Partner Program Inter-Working Report Partner

TABLE OF CONTENTS 1

TABLE OF CONTENTS 1 INTRODUCTION ...................................................................................................................................... 6 2 APPLICATION INFORMATION ............................................................................................................. 7 3 TESTS ENVIRONMENT ......................................................................................................................... 9 3.1 GENERAL ARCHITECTURE .................................................................................................................... 9 3.2 HARDWARE CONFIGURATION ............................................................................................................. 10 3.3 SOFTWARE CONFIGURATION .............................................................................................................. 10 4 SUMMARY OF TEST RESULTS ........................................................................................................ 11 4.1 SUMMARY OF MAIN FUNCTIONS SUPPORTED ...................................................................................... 11 4.2 SUMMARY OF PROBLEMS ................................................................................................................... 11 4.3 SUMMARY OF LIMITATIONS ................................................................................................................ 11 4.4 NOTES, REMARKS .............................................................................................................................. 11 5 TEST SCENARIOS ................................................................................................................................ 12 5.1 TEST PROCEDURE .............................................................................................................................. 12 5.2 RESULT TEMPLATE ............................................................................................................................. 12 6 CONNECTIVITY AND SETUP ............................................................................................................. 13 6.1 TEST OBJECTIVES ............................................................................................................................... 13 6.2 TEST PROCEDURE .............................................................................................................................. 13 6.2.1 Fax Server default configuration .............................................................................................. 13 7 BASIC TESTS ........................................................................................................................................ 14 7.1 TEST OBJECTIVES ............................................................................................................................... 14 7.2 TEST PROCEDURE .............................................................................................................................. 14 7.2.1 Basic communication between Fax Server and OmniPCX Enterprise analogue facsimile; without gatekeeper .................................................................................................................................... 14 7.2.2 Basic communication between Fax Server and OmniPCX Enterprise analogue facsimile; with internal gatekeeper ................................................................................................................................... 14 7.2.3 Basic communication between Fax Server and OmniPCX Enterprise analogue facsimile; with external gatekeeper ................................................................................................................................... 15 7.2.4 Fax send with overlapping enabled .......................................................................................... 15 7.2.5 Loop-back communication from Fax Server to Fax Server through OmniPCX Enterprise...... 16 7.2.6 Multiple pages exchanged between Fax Server and OmniPCX Enterprise. ............................. 16 7.2.7 Fax send via faxlab ................................................................................................................... 16 8 SURVEILLANCE/RECOVERY ............................................................................................................ 17 8.1 TEST OBJECTIVES ............................................................................................................................... 17 8.2 TEST PROCEDURE .............................................................................................................................. 17 8.2.1 Perturbations; without gatekeeper ............................................................................................ 17 8.2.2 Perturbations; with gatekeeper ................................................................................................. 18 8.2.3 Reboot of the GD ...................................................................................................................... 19 8.2.4 OmniPCX Enterprise system phones call Fax Server ............................................................... 19 9 FAX SERVER CONFIGURATION CHANGE ..................................................................................... 20 9.1 TEST OBJECTIVES ............................................................................................................................... 20 9.1.1 Codec variation ......................................................................................................................... 20 10 OMNIPCX ENTERPRISE SYSTEM CONFIGURATION CHANGE ........................................... 21 10.1 TEST OBJECTIVES ............................................................................................................................... 21 10.2 TEST PROCEDURE .............................................................................................................................. 21 Alcatel Applications Partner ProgramInter-working report Copyright © 2003 Alcatel, All rights reserved Edition 3 – Page 4

10.2.1 Multi algorithm feature ............................................................................................................. 21 10.2.2 Slowstart feature ....................................................................................................................... 22 11 APPENDIX A : APPLICATION DESCRIPTION........................................................................... 23 11.1 TFAX USAGE ...................................................................................................................................... 23 11.2 SNAPSHOT OF CONFIGURATION TOOL ................................................................................................. 23 APPENDIX B: ALCATEL COMMUNICATION PLATFORM: CONFIGURATION REQUIREMENTS .......................................................................................................................................... 25 11.3 H323 TRUNK ..................................................................................................................................... 25 11.3.1 Global H323 trunk parameters ................................................................................................. 25 11.3.2 Local H323 trunk parameters ................................................................................................... 26 11.3.3 Access to H323 trunk ................................................................................................................ 27 11.4 GATEKEEPER ..................................................................................................................................... 28 12 APPENDIX C: FAXLAB: APPLICATION DESCRIPTION ......................................................... 29 13 APPENDIX D: TROUBLESHOOTING GUIDE ............................................................................. 31 13.1 GATEKEEPER ..................................................................................................................................... 31 13.1.1 OmniPCX Enterprise gatekeeper .............................................................................................. 31 13.1.2 External Gatekeeper ................................................................................................................. 32 14 APPENDIX E: PARTNER ESCALATION PROCESS .................................................................. 33 15 APPENDIX F: AAPP PROGRAM, DOCUMENTATION AND TECHNICAL ASSISTANCE . 34 Alcatel Applications Partner ProgramInter-working report Copyright © 2003 Alcatel, All rights reserved Edition 3 – Page 5

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