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OPERATING AND CAPITAL BUDGET - Fayette County Government

OPERATING AND CAPITAL BUDGET - Fayette County Government

Department: Emergency

Department: Emergency Phone System Special Revenue Cost Center: 21530800 Function: Public Safety Fund: Special Revenue CAD (COMPUTER ACTIVATED DISPATCH) DATABASE MANAGEMENT Effectiveness, Efficiency & Productivity Workload Indicator Measure Measurement/Results Resource Develop RFP to engage CAD Consultant and develop RFP to purchase new CAD. Purchase CAD Maintain / Monitor CAD GEO files (street locates, hydrants, zone updates, etc.) Maintain / Monitor CAD Customer files (red flags, businesses, residential, emergency contacts, etc.) Ensure new CAD meets the needs of the Communications Center personnel and coordinates with other users. Process updates upon receipt to negate the need for CAD overrides due to inaccurate information. Process updates upon receipt to ensure accurate information is available to "first responders". Reports Prepare and distribute daily, weekly, monthly canned and adhoc reports as required. Workload Indicator Radio(s) Program and/or update Fayette County radios upon request. Quality Solutions Recording Equipment Monitor recording equipment to achieve essential, uninterrupted service/access for the caller. 100% Integrity of database. 100% Integrity of database. 100% Integrity of database. 100% Integrity of database. EQUIPMENT MAINTENANCE Effectiveness, Efficiency & Productivity Measure Measurement/Results Resource Towers Constantly monitor, direct and oversee the maintenance and/or upgrades to the Fayette County network. GCIC Connectivity Immediate and quality connectivity to GCIC LEMS/JX portal. V - 70 100% Integrity of database. 100% Integrity of database. 100% Integrity of database. 100% Integrity of database.

Department: Emergency Phone System Special Revenue Cost Center: 21530800 Function: Public Safety Fund: Special Revenue Workload Indicator Implement Professional Pride "Core Curriculum" Communications Operator Training Certifications for Operators, Sr. Operators, Supervisors, CAD Manager and Training Coordinator Ongoing training and development for Operators, Sr. Operators, Supervisors, CAD Manager and Training Coordinator Workload Indicator Comply with Federal "Report and Order" mandate Workload Indicator Develop and monitor Annual Expense Budget Research, document and apply for State and Federal Grant monies TRAINING Effectiveness, Efficiency & Productivity Measure Measurement/Results Resource Implement training to achieve and maintain "optimum" Operator performance. "Core Curriculum" GCIC P.O.S.T. CPR/AED EMD Provide and/or develop training programs and performance development curriculums. Improved Customer Service and Reduced Employee Turnover. 90 days - 120 days 90 days 6 months 6 months 12 months Operators will meet or exceed the required training hours per employee per calendar year. REBANDING Effectiveness, Efficiency & Productivity Measure Measurement/Results Resource Collaborate with Nextel and Motorola to successfully identify and transition radio equipment and radio frequencies within established timelines in compliance with FCC. Maintain current inventory of existing radio equipment, maintain current inventory of existing radio frequencies, advice/educate Fayette County BOC and Legal and collaborate with established vendors to insure timely transition BUDGET Effectiveness, Efficiency & Productivity Measure Measurement/Results Resource Meet Center call volume. Meet Center operations requirements Maintain approved budget parameters Research, document and determine eligibility and position Fayette County for consideration of grant monies. V - 71 MUNIS KRONOS Finance - Accounts Receivable

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