FINAL REPORT FROM CEMP
FINAL REPORT FROM CEMP
FINAL REPORT FROM CEMP
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C E M P<br />
The Creation of European Management Practice<br />
A Research Programme Supported by the European Union<br />
(TSER Contract SOE1-CT97-1072)<br />
Executive Committee: Professor Lars Engwall, Sweden (chair), Professor José Luis Alvarez, Spain,<br />
Professor Rolv Petter Amdam, Norway, Dr. Matthias Kipping, United Kingdom<br />
Executive Secretary: Dr. Cecilia Pahlberg, Department of Business Studies, Box 513, SE-751 20 Uppsala, Sweden<br />
telephone: +46-18-4711362; fax: +46-18-4716810; e-mail: Cecilia.Pahlberg@fek.uu.se<br />
Home-page: http://www.fek.uu.se/cemp<br />
<strong>FINAL</strong> <strong>REPORT</strong><br />
December 2001
TABLE OF CONTENT<br />
TABLE OF CONTENT ........................................................................................................................................ 1<br />
LIST OF FIGURES............................................................................................................................................... 4<br />
LIST OF TABLES................................................................................................................................................. 4<br />
ABSTRACT ........................................................................................................................................................... 5<br />
1. EXECUTIVE SUMMARY ............................................................................................................................... 6<br />
1.1. BACKGROUND............................................................................................................................................... 6<br />
1.2. METHODOLOGY............................................................................................................................................ 6<br />
1.3. CONCLUSIONS .............................................................................................................................................. 8<br />
1.3.1. Institutions of Management Knowledge and the Convergence of European Business Practice .......... 8<br />
1.3.2. Differences between Different Parts of Europe ................................................................................. 10<br />
1.3.3. The Importance of the European Dimension in the Research............................................................ 12<br />
1.4. POLICY IMPLICATIONS................................................................................................................................ 13<br />
1.5. DISSEMINATION AND EXPLOITATION OF RESULTS ...................................................................................... 15<br />
2. BACKGROUND AND OBJECTIVES OF THE PROJECT....................................................................... 15<br />
3. SCIENTIFIC DESCRIPTION OF THE PROJECT.................................................................................... 17<br />
3.1. INTRODUCTION........................................................................................................................................... 17<br />
3.2. METHODOLOGY.......................................................................................................................................... 18<br />
3.2.1. The Organisation of the Research...................................................................................................... 18<br />
3.2.2. Deliverables ....................................................................................................................................... 19<br />
3.2.3. Geographical Representation ............................................................................................................ 21<br />
3.2.4. The Empirical Bases for the Deliverables.......................................................................................... 23<br />
3.2.4.1. Published and Unpublished Documents.......................................................................................................23<br />
3.2.4.2. Questionnaires..............................................................................................................................................26<br />
3.2.4.2.1. Consulting............................................................................................................................................26<br />
3.2.4.2.2. Media...................................................................................................................................................26<br />
3.2.4.2.3. Education .............................................................................................................................................27<br />
3.2.4.2.4. Practice ................................................................................................................................................27<br />
3.2.4.3. Interviews.....................................................................................................................................................28<br />
3.2.4.4. Observation..................................................................................................................................................29<br />
3.2.5. Conclusions........................................................................................................................................ 29<br />
3.3. RESULTS..................................................................................................................................................... 30<br />
3.3.1. Co-evolution of Management Practice with Academia, Media and Consulting ................................ 30<br />
3.3.1.1. Introduction..................................................................................................................................................30<br />
3.3.1.2. The Evolution of Management Practice and Ideology .................................................................................31
3.3.1.3. The Fields of Management Knowledge in the Three Waves........................................................................35<br />
3.3.1.3.1 Consulting.............................................................................................................................................35<br />
3.3.1.3.2. Media...................................................................................................................................................38<br />
3.3.1.3.3. Education .............................................................................................................................................40<br />
3.3.1.4. Implications for Convergence ......................................................................................................................43<br />
3.3.2. Structure: Polarisation within the Fields........................................................................................... 45<br />
3.3.2.1. Introduction..................................................................................................................................................45<br />
3.3.2.2. Fields of Knowledge and Domains of Action ..............................................................................................45<br />
3.3.2.3. The Polarisation within Fields......................................................................................................................46<br />
3.3.2.3.1. Consulting............................................................................................................................................47<br />
3.3.2.3.2. Media...................................................................................................................................................48<br />
3.3.2.3.3. Education .............................................................................................................................................49<br />
3.3.2.3.4. Conclusion ...........................................................................................................................................51<br />
3.3.2.4. The Decreasing Importance of the National Domain ...................................................................................51<br />
3.3.2.4.1. Consulting............................................................................................................................................52<br />
3.3.2.4.2. Media...................................................................................................................................................52<br />
3.3.2.4.3. Education .............................................................................................................................................53<br />
3.3.2.5. Implications for Convergence ......................................................................................................................54<br />
3.3.3. Contents: Convergence, Adaptation and the Blurring of Borders ..................................................... 55<br />
3.3.3.1. Introduction..................................................................................................................................................55<br />
3.3.3.2. A Model of Convergence .............................................................................................................................55<br />
3.3.3.3. A Model of Content Creation.......................................................................................................................57<br />
3.3.3.4. Blurring of Boundaries and Networks of Relationships...............................................................................59<br />
3.3.3.4.1. Consultancies and Academic Institutions ............................................................................................59<br />
3.3.3.4.2. Consultancies and Media .....................................................................................................................62<br />
3.3.3.5. Implications for Convergence ......................................................................................................................63<br />
3.3.4. Diffusion: From Transfer to Intermediation ...................................................................................... 64<br />
3.3.4.1. Introduction..................................................................................................................................................64<br />
3.3.4.2. The Traditional View of the Diffusion of Management Knowledge............................................................65<br />
3.3.4.3. Evidence against the Traditional View.........................................................................................................65<br />
3.3.4.4. An Alternative View ....................................................................................................................................67<br />
3.3.4.4.1. Legitimisation......................................................................................................................................67<br />
3.3.4.4.2. Creation of a Common Language and its Translation..........................................................................69<br />
3.3.4.5. Implications for Convergence ......................................................................................................................73<br />
3.4. CONCLUDING REMARKS............................................................................................................................. 73<br />
4. CONCLUSIONS AND POLICY IMPLICATIONS..................................................................................... 74<br />
4.1. CONCLUSIONS ............................................................................................................................................ 74<br />
4.1.1. Institutions of Management Knowledge and the Convergence of European Business Practice ........ 74<br />
4.1.2. Differences between Different Parts of Europe ................................................................................. 76<br />
4.1.3. Theory Development .......................................................................................................................... 79<br />
4.1.4. The Importance of the European Dimension in the Research............................................................ 80<br />
4.2. FURTHER RESEARCH .................................................................................................................................. 80<br />
4.3. POLICY IMPLICATIONS................................................................................................................................ 81<br />
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5. DISSEMINATION AND/OR EXPLOITATION OF RESULTS ................................................................ 83<br />
5.1. INTRODUCTION........................................................................................................................................... 83<br />
5.2. CONFERENCES, WORKSHOPS AND SEMINARS............................................................................................. 83<br />
5.3. DOCTORAL PROGRAMMES AND DISSEMINATION TO STUDENTS ................................................................. 87<br />
5.4. PUBLICATIONS............................................................................................................................................ 87<br />
5.5. WEB-SITE ................................................................................................................................................... 89<br />
5.6. CONTINUATION AND FOLLOW-UP OF RESULTS ........................................................................................... 89<br />
6. ACKNOWLEDGEMENTS AND REFERENCES....................................................................................... 90<br />
6.1. ACKNOWLEDGEMENTS ............................................................................................................................... 90<br />
6.2. REFERENCES............................................................................................................................................... 90<br />
7. ANNEXES........................................................................................................................................................ 97<br />
7.1. CONFERENCES AND WORKSHOPS ARRANGED WITHIN THE PROGRAMME ................................................... 97<br />
7.2. EXECUTIVE MEETINGS ............................................................................................................................... 98<br />
7.3. CONFERENCE PRESENTATIONS BY <strong>CEMP</strong> RESEARCHERS........................................................................... 99<br />
7.4. DISSEMINATION TO PRACTITIONERS ......................................................................................................... 107<br />
7.5. DELIVERABLES......................................................................................................................................... 108<br />
7.6. PUBLICATIONS.......................................................................................................................................... 109<br />
7.6.1. Books................................................................................................................................................ 109<br />
7.6.2. Dissertations .................................................................................................................................... 110<br />
7.6.3. Special Issues................................................................................................................................... 110<br />
7.6.4. Journal Articles................................................................................................................................ 110<br />
7.6.5. Book Chapters.................................................................................................................................. 112<br />
7.6.6. Book Reviews ................................................................................................................................... 114<br />
7.6.7. Reports............................................................................................................................................. 114<br />
7.7. PARTICIPANTS IN <strong>CEMP</strong> ACTIVITIES ....................................................................................................... 115<br />
7.7.1. Track at the 14 th EGOS Colloquium in Maastricht, 9-11 July 1998 ................................................ 115<br />
7.7.2. Workshop at IMD in Lausanne, 20-21 November 1998................................................................... 116<br />
7.7.3. Co-ordination and Integration Meeting in Oslo, 23-25 April 1999................................................. 117<br />
7.7.4. Track at the 15 th EGOS Colloquium in Warwick, 4-6 July 1999 ..................................................... 117<br />
7.7.5. Track at the Nordic Conference on Business Studies in Helsinki, 19-21 August 1999 .................... 118<br />
7.7.6. Workshop at SCANCOR, Stanford, 16-17 September 1999............................................................. 119<br />
7.7.7. Workshop on Consultants, Reading, 15-16 October 1999............................................................... 120<br />
7.7.8. Workshop on Management Education, Paris, 4-6 May 2000 .......................................................... 120<br />
7.7.9 Conference on External Experts, Reading, 19-20 May 2000............................................................ 121<br />
7.7.10. Round Table on Consultant-Client Relationships, Toulouse, 20 June 2000 .................................. 122<br />
7.7.11. Summer School outside Helsinki, 25 June-1 July 2000.................................................................. 122<br />
7.7.12. Track at the 16 th EGOS Colloquium in Helsinki, 2-4 July 2000..................................................... 123<br />
7.7.13. Workshop on the Management Advice Industry, Brussels 17-18 November 2000......................... 124<br />
7.7.14. Workshop on the Management Media Industry, Barcelona 1-3 December 2000 .......................... 125<br />
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7.7.15. Workshop on Implementation, Molde 4-6 May 2001 ..................................................................... 126<br />
7.7.16. Track at the 17 th EGOS Colloquium in Lyon, 5-7 July 2001.......................................................... 126<br />
LIST OF FIGURES<br />
Figure 1. The Organisation of the Research .......................................................................................................... 18<br />
Figure 2. The Basic <strong>CEMP</strong> Model ........................................................................................................................ 30<br />
Figure 3. A Model of Convergence....................................................................................................................... 56<br />
Figure 4. A Model of Content Creation................................................................................................................. 58<br />
Figure 5. The Blurring of Boundaries.................................................................................................................... 59<br />
Figure 6. Management Knowledge in Networks of Relationships ........................................................................ 64<br />
LIST OF TABLES<br />
Table 1. The Over All Research Design................................................................................................................ 18<br />
Table 2. The Deliverables and the Research Design ............................................................................................. 20<br />
Table 3. Geographical Coverage in the Empirical Studies.................................................................................... 22<br />
Table 4. The Empirical Bases for the Deliverables ............................................................................................... 24<br />
Table 5. Different Waves of Management Practice............................................................................................... 32<br />
Table 6. The Evolution of the Consulting Industry ............................................................................................... 36<br />
Table 7. Management Journals in Different Areas................................................................................................ 40<br />
Table 8. Education of Top Managers in France, Germany and Norway (1968 and the 1990s)............................. 41<br />
Table 9. Expansion of the Norwegian School of Management BI, Oslo 1985-2002............................................. 50<br />
Table 10. Business Schools Accredited by EQUIS, May 2001............................................................................. 53<br />
Table 11. Three Aspects of Idea Diffusion in Organisations................................................................................. 71<br />
Table 12. Dimensions of the Consultancy Fields in Western Europe ................................................................... 78<br />
Table 13. Participation in the Events Arranged by the Programme....................................................................... 84<br />
Table 14. Country Coverage of Presentations by <strong>CEMP</strong> Researchers .................................................................. 86<br />
Table 15. Publications by <strong>CEMP</strong> Researchers ...................................................................................................... 88<br />
Table 16. Language of the Publications Published by <strong>CEMP</strong> Researchers........................................................... 89<br />
4
ABSTRACT<br />
The <strong>CEMP</strong> programme had three objectives: (1) to judge to what extent education, research<br />
and consulting are contributing to a homogenisation in European business practice; (2) to determine<br />
whether this homogenisation is more developed in some parts of Europe than in others;<br />
and (3) to contribute to an improvement of the European dimension in the diffusion and<br />
consumption of management knowledge.<br />
In terms of the first objective <strong>CEMP</strong> research has shown that management practice has<br />
evolved in waves, which differ significantly in terms of the dominant ideas, the focus of management<br />
attention, and the role of top managers. One of the distinctive features of the most<br />
recent wave is the polarisation of the structure within each of the three fields of the management<br />
knowledge industry. While the national level is gradually losing influence, both the<br />
global and the local levels are becoming more important. The research has also pointed to the<br />
blurring of the boundaries of the fields of management. As a result there is a tendency for the<br />
management knowledge industry as a whole to use the same labels and to diffuse similar ideas<br />
thereby providing legitimation. At the discourse level there is therefore strong evidence for a<br />
growing importance of the management knowledge industry in the promotion of convergence.<br />
It especially contributes to the creation of a common management language and its translation<br />
to a local context. For the latter, local actors play a significant role as translators for global<br />
models. Overall consultants and parts of the media are the most important actors promoting<br />
convergence.<br />
In relation to the second objective <strong>CEMP</strong> research shows that there are certain differences<br />
in the speed and extent of the convergence process in the various parts of Europe. These<br />
differences are mainly driven by (1) the existence of global management knowledge institutions,<br />
and (2) language capabilities in a given country. The United Kingdom therefore has<br />
particularly advantageous conditions for the adoption of new management concepts and ideas.<br />
Concerning other parts of Europe, the Scandinavian countries also appear to be fast to adapt<br />
new management ideas due to a high fluency in English and the existence of global actors.<br />
Germany and the Netherlands are also rapid to acquire new ideas due to the presence of<br />
global actors, mainly consultants, and the availability of local translators. In France, however,<br />
new concepts appear to be adopted later and to a lesser extent. The southern European countries<br />
also show a diverse picture. While in Spain business schools and consultancies diffuse<br />
new ideas to the large companies, there are doubts regarding the diffusion to small companies.<br />
Like France, Italy appears to be less influenced by global management ideas, although there<br />
are regional variations.<br />
In relation to the third objective it is concluded that there is a strong need to promote<br />
learning and diffusion of European best practices instead of depending on concepts developed<br />
and packaged outside Europe. The diversity of management practices in itself is an important<br />
model especially in the current network society. It should therefore be protected and promoted<br />
within Europe and its transfer to other parts of the world should also be encouraged. For this<br />
to happen management education is the most suitable because it is to a large extent located in<br />
the public domain. There is therefore a need for co-ordination and co-operation at the European<br />
level in order to further promote the circulation of faculty and students among European<br />
management education institutions, the recognition of courses and degrees throughout Europe<br />
as well as the use of European textbooks and other teaching materials. For the same reasons<br />
there is a need for more research dealing with the realities of business in Europe. As the development<br />
and diffusion of management practices are essential for European business, research<br />
on European management innovation should be promoted within existing programmes<br />
and possibly through special actions.<br />
5
1.1. BACKGROUND<br />
1. EXECUTIVE SUMMARY<br />
The launching of the <strong>CEMP</strong> programme was based on the observation of the increasing influ-<br />
ence on management practice of a management knowledge industry consisting of academic<br />
management institutions, management media companies and management consultancies. This<br />
circumstance and theoretical arguments of the new institutional school in organisation theory<br />
made the research team to hypothesise that management practice is undergoing a process of<br />
convergence. In order to investigate this hypothesis three main research objectives were for-<br />
mulated within the programme. The first of these was to judge to what extent education, re-<br />
search and consulting are contributing to a homogenisation in European business practice.<br />
The second one was to determine whether this homogenisation is more developed in some<br />
parts of Europe than in others. Third, and, finally, the programme had the objective to con-<br />
tribute to an improvement of the European dimension in the diffusion and consumption of<br />
management knowledge.<br />
The programme has been a joint effort between four academic institutions. It has been<br />
co-ordinated from the Department of Business Studies at Uppsala University, Sweden by Pro-<br />
fessor Lars Engwall with the assistance of the Executive Secretary Dr. Cecilia Pahlberg. At<br />
the three other partner institutions Professor Rolv Petter Amdam at the Norwegian School of<br />
Management BI, Oslo, Norway has had the responsibility for the theme dealing with aca-<br />
demic management institutions, while Professor José Luis Alvarez at IESE, Barcelona, Spain<br />
has co-ordinated the theme on management media. Dr. Matthias Kipping at the University of<br />
Reading, United Kingdom, has directed the theme on consultancies. The mentioned persons<br />
have together constituted the Executive Group of the programme.<br />
1.2. METHODOLOGY<br />
The research within the programme has been organised in basically four phases. The first was<br />
constituted by literature reviews within all themes except that on management media, while<br />
the second focused on the structure of the various fields of the management knowledge indus-<br />
try (academic management institutions, management media and management consultants). In<br />
a third phase the team focused on the content of the services provided by the actors in the<br />
mentioned fields, and in a fourth and final phase the research was directed towards the diffu-<br />
sion of the services from the management knowledge industry to management practice.<br />
6
In accordance with the contract with the European Union seventeen reports have been<br />
delivered throughout the existence of the programme. Three early reports provided literature<br />
reviews regarding management concepts (Report 1), academic management institutions (Re-<br />
port 4), and management consulting (Report 2). One additional early report presented the re-<br />
sults from a questionnaire study of the use and acquaintance of modern management concepts<br />
in Swedish multinationals (Report 3). In the following three phases three reports were deliv-<br />
ered by each of the different research teams: academic management institutions (Report 8, 12<br />
and 14), management media companies (5, 9, 10 and 15) and management consultants (Re-<br />
ports 6, 13 and 16). The results from all three phases were brought together in special reports<br />
by the co-ordinating team (Reports 7, 11 and 17).<br />
Since the programme aimed at comparisons between European countries studies were<br />
undertaken in a large number of nations. These have been undertaken by members of the re-<br />
search team as well as by colleagues in the various countries. On several occasions the schol-<br />
ars undertaking these studies have been brought together at conferences and seminars within<br />
the <strong>CEMP</strong> programme for the exchange of information and ideas. The mentioned approach<br />
has implied that – although it has not been possible to cover all or the same countries for each<br />
theme and each step of the research – the different teams have been able to systematically<br />
provide evidence from Northern, Middle and Southern Europe.<br />
The character of the research problem has implied that a variety of data sources have<br />
been used throughout the programme. In terms of the research on the structure of the various<br />
fields of the management knowledge industry all teams have taken advantage of published<br />
and unpublished documents. Although such material has been very useful for the research it<br />
have sometimes involved problems due to difficulties of making comparisons. This has par-<br />
ticularly been the case as statistics from various countries have been analysed as the institu-<br />
tions under study are not always clearly defined and sometimes are defined differently in<br />
various European countries. As the programme moved on to content the research teams em-<br />
ployed, in addition to published and unpublished documents, a questionnaire, interviews and<br />
even observation. Questionnaires and interviews were also used in the last phase of the pro-<br />
gramme. All in all, the empirical work within the programme has produced a rich database,<br />
which has facilitated a better understanding of the management knowledge industry in various<br />
European countries.<br />
7
1.3. CONCLUSIONS<br />
1.3.1. Institutions of Management Knowledge and the Convergence of European Business<br />
Practice<br />
<strong>CEMP</strong> research has shown that management practice has evolved in waves, which differ sig-<br />
nificantly in terms of the dominant ideas, the focus of management attention, and the role of<br />
top managers. A first wave occurred in the period from the 1880s to the 1970s with a major<br />
expansion between the 1920s and the 1950s. The focus during that period was on the produc-<br />
tion unit and the dominant ideology was scientific management developed by Frederick W.<br />
Taylor. During this wave the role of the top manager was primarily that of a specialist. How-<br />
ever, already in the 1920s a second wave started, although its major expansion did not occur<br />
until the period from the 1960s to the 1980s. In this wave the focus was moved from the pro-<br />
duction unit to the corporation. The dominant ideology concerned strategy and structure rather<br />
than scientific management, and the main proponent of the ideology was Peter F. Drucker.<br />
The role of the manager was no longer that of a specialist but that of a generalist. This wave<br />
has not yet finished, although it is on the decline. The most recent shift has emerged in the last<br />
two decades and became increasingly dominant during the 1990s. In this period the emphasis<br />
started to shift from corporate organisation and strategy towards the management of internal<br />
and external relationships. The co-ordination and control of such intra- and inter-<br />
organisational networks is partly enabled through the fast development of information tech-<br />
nology. A number of new management practices, concepts and tools have rapidly evolved at<br />
the same time, as there has been a tremendous rise of the management knowledge industry.<br />
However, there are differences between the fields in terms of their reaction to the changes in<br />
management practice. While popular management publications and consulting seem to be first<br />
in capturing new trends, there is more inertia when it comes to academic publications and<br />
management education.<br />
One of the distinctive features of the most recent wave is the polarisation within each<br />
of the three fields of the management knowledge industry. While the national level is gradu-<br />
ally losing influence, the global and the local levels are becoming more important. On the<br />
global level each field is characterised by the emergence of large and highly visible actors<br />
pushing for convergence. <strong>CEMP</strong> data show that consultants and a few media conglomerates<br />
are most advanced in terms of acting on a global level. There are also a few international<br />
business schools. However, in general, management education remains nationally driven. At<br />
8
the same time, parts of the management knowledge industry, especially the small consultan-<br />
cies, are very active on the local level.<br />
When it comes to content, the research points to a gradual blurring of the boundaries<br />
of the fields. The blurring occurs because some actors belong to several fields and the fields<br />
are increasingly overlapping. For instance, consultants have started to co-operate with busi-<br />
ness schools by organising joint events. At the same time business school are offering consult-<br />
ing-type services in the form of tailor-made programmes for specific companies. Media com-<br />
panies have also expanded their education-related activities. Some publishing companies have<br />
started to organise training events. They are also influencing education through ranking of<br />
business schools. In the same way companies are increasingly influencing educational institu-<br />
tions through external academic funding and the participation in accreditation projects. As a<br />
result of all these developments, there is a tendency for the management knowledge industry<br />
as a whole to use the same labels and to diffuse similar ideas.<br />
In terms of diffusion, <strong>CEMP</strong> research confirms the importance of management educa-<br />
tion, media and consulting. However, their function is not limited to the transfer of manage-<br />
ment knowledge. In the third wave of management practice companies have to defend their<br />
action in relation to various internal and external stakeholders, especially players on the<br />
global financial markets. The legitimisation function of the different institutions within the<br />
management knowledge industry has therefore increased significantly. At the discourse level<br />
there is also strong evidence for a growing importance of these institutions in the promotion<br />
of convergence. They especially contribute to the creation of a common management lan-<br />
guage and its translation to a local context. For the latter, local actors play a significant role as<br />
translators for global models.<br />
Overall it is clear that consultants and parts of the media are the most important actors<br />
promoting convergence. They do this by diffusing standardised labels globally and by trans-<br />
lating them into local and national contexts. In comparison education is still dominated by<br />
national institutions, which means that they have less of influence on the convergence proc-<br />
ess. Due to the blurring of boundaries the labels and underlying ideas are becoming increas-<br />
ingly similar across all of the institutions. However, despite these strong tendencies for con-<br />
vergence, there is considerable room for variation at the organisational level. This is due to<br />
the possibility of actors to de-couple labels from practice as well as the translation occurring<br />
at local levels. In this context it should be noted that neither de-coupling nor translation are<br />
necessarily smooth and uncontested processes.<br />
9
<strong>CEMP</strong> research also shows that most of the dominant and visible actors at the global<br />
level in consulting and media, but to a more limited extent in education, are of American ori-<br />
gin and ownership. This means that the role models and the providers of labels and underlying<br />
ideas for European actors are coming from the United States. The main role of the European<br />
actors seems to be the translation of these labels and ideas into the local context. Thus, some<br />
of the ideas originating in European management practice might be packaged and sold back to<br />
Europe by dominant US actors in the management knowledge industry. The fact that most<br />
ideas are packaged in the United States might also be behind the extent of de-coupling and the<br />
friction occurring in the translation process in Europe.<br />
1.3.2. Differences between Different Parts of Europe<br />
Concerning education the programme has primarily categorised different regions in Europe<br />
according to how they have responded to the influence for the American system of manage-<br />
ment education (Engwall and Zamagni, 1998). It is those parts of Europe that first developed<br />
their own indigenous traditions in business education that show the largest resistance to the<br />
American model. The pre-eminent example is Germany, with its own tradition of business<br />
economics. In Germany the modern MBA programmes have not gained any strong influence<br />
in the German business schools (Handelshochschulen). Another example of a country that has<br />
shown resistance to the US system is France.<br />
Countries where the American model has been regarded as a challenge to university<br />
education constitute another group. Italy and Spain are among those countries. A third group<br />
consists of countries where the American model has contributed to change a German model.<br />
The Nordic countries have gradually adopted the American business administration model<br />
within an organisational setting based on the German model. Also the Netherlands show a<br />
dual pattern by adopting both the German and American models within university structures.<br />
Finally, the last category is the late adopters of the American model. UK plays a significant<br />
role within that category, since UK is the country where the MBA programmes have ex-<br />
panded most rapidly in Europe.<br />
Since media is a highly heterogeneous field – general and specialised newspapers,<br />
academic research publications (books and journals) and university textbooks, magazines,<br />
popular books, etc. – the strategy of the <strong>CEMP</strong> research has been to examine in-depth three<br />
countries of different European business systems: (1) Denmark (as representative of Nordic<br />
business systems), (2) the United Kingdom, and (3) Italy (complemented with data from<br />
France and Spain as representation of the Southern European system). Regarding the structure<br />
10
of the field (types of media and relationships among types), it seems remarkably equivalent<br />
across business systems. In each of the countries studied there are one or two well-established<br />
newspapers specialised in business and economics with significant circulation, and a number<br />
of other specialised periodicals selling far fewer copies. All the important general newspapers<br />
carry sections on management. In each of the countries studied there are also one or two<br />
weeklies or monthlies usually patterned both in layout and content after the US examples of<br />
Business Week or Fortune.<br />
The United Kingdom is the only country whose periodicals enjoy a wide readership in<br />
other European countries, de facto becoming, European publications. However, they never<br />
reach the circulation of the national business newspapers. At the same time they act as role<br />
models for the national business periodicals in terms of design and content. Similarly, in book<br />
publishing there are some trends towards the emergence of a few dominant European actors<br />
such as Pearson.<br />
Despite national ownership of most media companies there are some indications for<br />
the increasing similarity of content. Business, management and economic matters have be-<br />
come an important part of the information available through the press, both daily and periodi-<br />
cal. In the three countries explored, the “explosion” of the importance of these topics occurred<br />
in a similar point in time (mid-1980’s), with an ideological celebration of market forces and a<br />
sort of popular capitalism, both through entrepreneurship and through easier access to stock<br />
exchanges. In sum, there is a very high structural equivalence in the media, and increasing<br />
convergence of content across European business systems.<br />
In terms of the consulting field, <strong>CEMP</strong> research has revealed considerable differences<br />
in terms of the supply and the consumption of consultancy services in different parts of<br />
Europe. The results suggest broadly a North-South divide, with Germany, the Netherlands,<br />
the Nordic countries and the Untied Kingdom showing a significant level of consulting activi-<br />
ties relative to their GDP. Among the southern European countries consulting activities ap-<br />
pear highest in Spain. This means that large companies in these countries have fairly easy and<br />
rapid access to new management concepts through the consultancies – a fact confirmed by<br />
case study research. In terms of convergence, we also need to take into account factors deter-<br />
mining the speed and extent to which these concepts are subsequently diffused throughout<br />
these economies. Here we need to look at the concentration of consultancy markets (where a<br />
low level indicates the presence of many small, usually locally based consultancies) and the<br />
reach of the consultants (where a high value suggests that consultancies also count many<br />
small and medium sized companies among their clients). According to these criteria, new<br />
11
management concepts can be expected to diffuse most widely in Germany, the Nordic coun-<br />
tries, the Netherlands and Italy.<br />
Combining these two observations, we can therefore conclude that new management<br />
concepts will disseminate quickly and widely in Germany, the Nordic countries and the Neth-<br />
erlands. In the United Kingdom and Spain, they will also be received fairly rapidly, but their<br />
use will largely remain confined to a few, especially international companies. The situation in<br />
France and Italy is somewhere in the middle, because new management concepts are likely to<br />
reach them later. In the Italian case, though, subsequent convergence is likely to occur fairly<br />
quickly, especially in the more developed regions of the country, due to the presence of many<br />
small, locally based consultancies.<br />
Overall <strong>CEMP</strong> research shows that there are certain differences in the speed and ex-<br />
tent of the convergence process in the various parts of Europe. The results indicate that these<br />
differences are mainly driven by (1) the existence of global management knowledge institu-<br />
tions, and (2) language capabilities in a given country. The United Kingdom therefore has<br />
particularly advantageous conditions for the adoption of new management concepts and ideas.<br />
Due to its strong position in management education and publishing the London based institu-<br />
tions are spreading new ideas inside and outside Europe.<br />
Concerning other parts of Europe, the Scandinavian countries appear to be fast to<br />
adapt new management ideas due to a high fluency in English and the existence of global ac-<br />
tors. In middle Europe, Germany and the Netherlands are also rapid to acquire new ideas due<br />
to the presence of global actors, mainly consultants, and the availability of local translators. In<br />
France, however, new concepts appear to be adopted later and to a lesser extent. The southern<br />
European countries also show a diverse picture. While in Spain business schools and consul-<br />
tancies diffuse new ideas to the large companies, there are doubts regarding the diffusion to<br />
small companies. Like France, Italy seems to be less influenced by global management ideas,<br />
although there are regional variations.<br />
1.3.3. The Importance of the European Dimension in the Research<br />
The focus of the <strong>CEMP</strong> programme on the creation of European management practice has of<br />
course implied that the European dimension has been central in the research. The studies un-<br />
dertaken have thus covered a large number of European countries. This has been accom-<br />
plished through a co-operation with sub-contractors and colleagues throughout Europe. This<br />
means that representatives from most countries within the European Union – with the excep-<br />
tion of Belgium, Luxembourg and Greece – have been involved in the programme in one way<br />
12
or another. In addition, persons from non-member European countries (Norway and Switzer-<br />
land) and non-European countries (Australia, Canada, Israel, New Zealand, Turkey and the<br />
United States) have participated in <strong>CEMP</strong> events. This has no doubt implied a communication<br />
of European ideas to a wide audience.<br />
Also in terms of the presentation of the research results <strong>CEMP</strong> researchers have suc-<br />
ceeded to cover most of the European countries. Of the more than one hundred presentations<br />
about one-third were made in Northern Europe, and one-third in mid-European countries,<br />
while about one-sixth each was made in Southern Europe and overseas, respectively.<br />
It can thus be no doubt that the <strong>CEMP</strong> programme has had a strong European dimen-<br />
sion. This has been true both in terms of the object of study – the creation of European man-<br />
agement practice – and in terms of collaboration between scientists and dissemination of re-<br />
search results. For the <strong>CEMP</strong> team this has been a most rewarding experience.<br />
1.4. POLICY IMPLICATIONS<br />
In relation to the third objective of the <strong>CEMP</strong> programme – i.e. to contribute to an improve-<br />
ment of the European dimension in the diffusion and consumption of management knowledge<br />
– <strong>CEMP</strong> research suggests that there is a strong need to promote learning and diffusion of<br />
European best practices instead of depending on concepts developed and packaged outside<br />
Europe. This conclusion results from the finding that there are strong forces for convergence<br />
of management practice based on labels and ideas that originated in the United States. A prob-<br />
lem for managers in European companies is therefore that these labels and ideas are not nec-<br />
essarily appropriate for the every-day practice in their companies. As a consequence of this,<br />
one of the roles of the knowledge management industry in Europe is the translation of con-<br />
cepts developed and labelled overseas to a local context. The more remote these labels and<br />
ideas are from the contexts where they are supposed to be applied, the more difficult it is to<br />
use them without major translations. Obviously, this is not an efficient process, because such<br />
translations are usually costly in terms of human and financial resources.<br />
Due to the dominance of American actors and ideas the wide range of European man-<br />
agement best practices goes largely unnoticed. This variety provides an excellent source for<br />
organisational learning and development. Currently this potential is not realised. Our most<br />
important suggestion is therefore to find ways to take advantage of the available ideas in<br />
Europe and encourage their dissemination. The diversity of management practices in itself is<br />
an important model especially in the current network society. It should therefore be protected<br />
13
and promoted within Europe and its transfer to other parts of the world could also be encour-<br />
aged.<br />
In order to realise the above-mentioned potential for organisational learning and de-<br />
velopment from European best practices there is a need to use the best-suited existing institu-<br />
tions and to develop alternative means of dissemination. Among the types of institutions ex-<br />
amined in <strong>CEMP</strong> research consulting and media are difficult to influence by public policies,<br />
since they act on open markets. By contrast management education institutions are more suit-<br />
able because they to a large extent are located in the public domain. However, they are still<br />
dominated by national rather than Europe-wide interests and policies. In order to take advan-<br />
tage of the above-mentioned variety there is a need for co-ordination and co-operation at the<br />
European level. Although a number of steps have been taken in Europe to create the possibili-<br />
ties for faculty and students to circulate among European management education institutions,<br />
we suggest these initiatives are given more attention and resources. Priority should, for in-<br />
stance, be given to the efforts to establish the recognition of courses and degrees throughout<br />
Europe. Further, management degree programmes taking place in more than one country<br />
should be encouraged. We also suggest that the production as well as the use of European<br />
textbooks and other teaching materials should be promoted.<br />
For the same reasons as above, we emphasise the need for more research dealing with<br />
the realities of business in Europe. The European Union has for a long time supported re-<br />
search on technical innovations. As the development and diffusion of management practices<br />
are essential for European business, we also suggest that research on European management<br />
innovation should be promoted within existing programmes and possibly through special ac-<br />
tions. These programmes should be based on a close co-operation between academia and the<br />
European business community.<br />
In addition to promoting European management education and research it is also nec-<br />
essary to develop and support other arenas where management ideas can be exchanged and<br />
further developed. This can take place both in more formally organised European professional<br />
organisations and through informal gatherings such as round-tables and other loosely struc-<br />
tured networks. Attempts should be made to widely diffuse the ideas generated in these fo-<br />
rums through a close co-operation with European media companies particularly the popular<br />
management press.<br />
An important precondition for these learning and dissemination activities is language<br />
proficiency. A central issue is therefore to actively support and promote language capabilities<br />
in all European countries.<br />
14
1.5. DISSEMINATION AND EXPLOITATION OF RESULTS<br />
An important philosophy within the <strong>CEMP</strong> programme has been to put research results under<br />
scrutiny through examination at conferences, workshops, and seminars and through publica-<br />
tion review processes. Papers have been presented in a wide variety of disciplines, including<br />
management and organisation studies, international business and business history. The vari-<br />
ous events organised by the programme have also provided significant empirical input.<br />
During its existence the programme has organised all together 16 conferences, work-<br />
shops and seminars. All in all, these events have attracted 231 individuals from 115 institu-<br />
tions in 21 countries. Since some persons have participated in more than one event, the total<br />
number of participations is almost 400. In terms of geographical representation, persons from<br />
most countries in the European Union have been involved in the events. Presentations have<br />
also been made to practitioners. In addition activities for doctoral students have been organ-<br />
ised in the form of a summer school, course activities, etc.<br />
In addition to the seventeen reports delivered to Brussels the results from the pro-<br />
gramme have been disseminated by <strong>CEMP</strong> researchers through 58 publications already pub-<br />
lished and in 20 publications which are in press. Seven of these are books, four dissertations<br />
and two special issues of academic journals. In addition there are 30 articles, 24 book chap-<br />
ters, two book reviews and nine reports. Already in 1998 six publications came out of the pro-<br />
gramme and the following three years 17, 19 and 16 publications appeared. A publication<br />
record on this level is expected in 2002.<br />
The <strong>CEMP</strong> programme has created a high level of visibility and its results have stimu-<br />
lated considerable discussion. Although the project has now formally come to its end, the<br />
network of people involved will have several opportunities to meet and continue the work on<br />
the research issues it has developed. The Special Working Group within EGOS will continue<br />
its work. In 2002 José Luis Alvarez will even be the main responsible for the EGOS meeting<br />
in Barcelona 4-7 July 2002. At this meeting the Special Working Group created in relation to<br />
the <strong>CEMP</strong> programme will host the sub-theme “Management Ideas and Organizational Poli-<br />
tics”. In addition the <strong>CEMP</strong> group plans further research.<br />
2. BACKGROUND AND OBJECTIVES OF THE PROJECT<br />
The launching of the <strong>CEMP</strong> programme was based on the observation of the increasing atten-<br />
tion paid to the improvement of management competence particularly in large corporations.<br />
This had been, and still is, manifested in a rapid expansion of management education, man-<br />
15
agement research and management consulting which in turn has resulted in a fast develop-<br />
ment of a “management knowledge industry”. It was observed that within this industry, as<br />
well as in management practice, a large number of management concepts and models ema-<br />
nated from the United States. This appeared particularly worth noting in relation to contin-<br />
gency approaches stressing the significance of context for the efficient use of different organ-<br />
isational tools. Nevertheless, American models seem to be used in contexts considerably dif-<br />
ferent from that of the United States. From a European perspective, it was therefore consid-<br />
ered to be of special interest to study to what extent such management technology is diffused<br />
in the European context, consisting of a variety of legal systems, industrial structures, cultural<br />
traditions etc.<br />
The two basic research questions in the application for the project were: (1) To what<br />
extent has modern management technology been diffused in various European countries? and<br />
(2) What messages have been communicated through this diffusion process?. In particular, the<br />
aim was to study to what extent European management practices are becoming “American-<br />
ised”. A basic assumption was also that three major carriers – graduates, publications and<br />
consultants – diffuse management knowledge. The main research objectives were:<br />
To judge to what extent education, research and consulting are contributing to a<br />
homogenisation in European business practice.<br />
To determine whether this homogenisation is more developed in some parts of<br />
Europe than in others.<br />
To contribute to an improvement of the European dimension in the diffusion and<br />
consumption of management knowledge.<br />
A starting point for the programme was the view that management education, research, con-<br />
sulting and practice interplay and that management concepts and techniques are transferred to<br />
practice through the three above-mentioned carriers. During the contract negotiations, the<br />
importance of multinational companies (MNCs) was emphasised and MNCs were included as<br />
a fourth carrier because of their significance for the diffusion and consumption of manage-<br />
ment knowledge. In order to achieve the above-mentioned objectives, the research design<br />
outlined three phases focusing on (1) the structure and the role of the significant carriers, (2)<br />
the content communicated through these carriers, and (3) the diffusion of management knowl-<br />
edge (see further below Section 3.1).<br />
16
Important sources of inspiration for the programme were two influential schools in<br />
organisation studies, i.e. the new institutional theory and the business systems approach.<br />
While the first provides arguments for convergence the latter can be seen as a proponent for<br />
heterogeneity and divergence.<br />
According to the new institutional theory (see e.g. DiMaggio and Powell, 1983; Meyer<br />
and Rowan, 1977; Powell and DiMaggio, 1991; Scott, 1995) organisations are under pressure<br />
to become similar due to coercion, norms and imitation. Coercion is primarily exercised<br />
through rules imposed by nation states, while norms constitute a significant force for homog-<br />
enisation within professional fields. Imitation, finally, is important for convergence in uncer-<br />
tain environments, where dominant actors tend to provide role models for other actors in the<br />
field.<br />
According to the business system approach, on the other hand, the formation of social<br />
groups and institutions differs among countries. The country- and culture-specific contexts in<br />
which management practices evolve are seen largely shaped by the cultural and institutional<br />
framework of each country (cf. Hofstede, 1980; Whitley, 1992; Whitley and Kristensen,<br />
1997; Whitley, 1999). Firms are for instance highly dependent on differing systems of politi-<br />
cal governance (Putnam, Leonardi and Nanetti, 1993), corporate governance (Roe, 1994;<br />
Zysman, 1983), selection of elites (Bourdieu, 1989), and religion (Guillén, 1994). A conse-<br />
quence of this view is that the managing of a firm in Germany, for instance, can be expected<br />
to be very different from managing one in France or in Great Britain (Maurice, Sellier and<br />
Silvestre, 1986).<br />
3.1. INTRODUCTION<br />
3. SCIENTIFIC DESCRIPTION OF THE PROJECT<br />
The over all design of the programme has been a matrix structure with two dimensions (see<br />
Table 1). First, the four different carriers of management ideas – graduates, publications, con-<br />
sultants and multinationals – constituted the foundation of the themes of the programme. Sec-<br />
ond, as mentioned above, for each of these themes three stages of research were pursued:<br />
structure, content and diffusion.<br />
17
Table 1. The Over All Research Design<br />
Graduates<br />
Publications<br />
Consultants<br />
Multinationals<br />
Carrier Structure Content Diffusion<br />
The matrix shown in Table 1 will also be the basis for the presentation of the methodology<br />
and the research results in this section. The methodology section (Section 3.2) will cover dif-<br />
ferent aspects of the data collection and data analysis by using the matrix. The section<br />
presenting the results (Section 3.3) will deal with the three phases of the research: structure,<br />
content and diffusion. In each of the sections results on the different institutions associated<br />
with the carriers will be elaborated on.<br />
3.2. METHODOLOGY<br />
3.2.1. The Organisation of the Research<br />
On the basis of the design summarised in Table 1 the research was organised in four different<br />
teams with a responsible co-ordinator for each (see Figure 1). Together with the Executive<br />
Secretary Dr. Cecilia Pahlberg these co-ordinators have formed the Executive Group of the<br />
project. This group has usually had their meetings in order to discuss issues related to the co-<br />
ordination and further development of the project in connection with <strong>CEMP</strong> conferences,<br />
seminars and workshops (see further Annexes 7.1 and 7.2).<br />
Figure 1. The Organisation of the Research<br />
Rolv Petter Amdam<br />
Theme Co-ordinator<br />
Graduates<br />
Lars Engwall<br />
Main Co-ordinator<br />
of the Programme<br />
Multinationals<br />
José Luis Alvarez<br />
Theme Co-ordinator<br />
Publications<br />
18<br />
Matthias Kipping<br />
Theme Co-ordinator<br />
Consultants
The main co-ordinator of the project and chairman of the Executive Group has been<br />
Professor Lars Engwall at Uppsala University, Sweden. A significant part of the work on the<br />
project by the Uppsala team has thus been devoted to the integration of the programme. In<br />
addition, the team has provided studies on multinationals and input to the other themes.<br />
The team on graduates has been co-ordinated by Professor Rolv Petter Amdam at the<br />
Norwegian School of Management in Oslo, Norway, while Professor José Luis Alvarez at<br />
IESE in Barcelona, Spain has been responsible for the publication theme. Dr. Matthias Kip-<br />
ping at the University of Reading, UK, finally, has headed the consultancy theme. All the four<br />
teams have during the project collaborated with scholars from other institutions through sub-<br />
contracting and exchange of information in various ways.<br />
The limitation of partners to four has indeed been an advantage since communication<br />
within the group has been quite easy to develop and sustain. There has been frequent interac-<br />
tion through the Internet, but as mentioned above, the members have also met regularly. From<br />
the very beginning of the project, a main strategy of the group has been to organise workshops<br />
and conferences. These events have been of great value in order to gather data and to dissemi-<br />
nate results among a large number of researchers (see further below Section 5.2 and Annexes<br />
7.1 and 7.7). It is quite clear that the programme has created a network of people interested in<br />
<strong>CEMP</strong>-related issues. It contains a wide variety of people of different nationalities and back-<br />
grounds, circumstances that have stimulated discussions and increased the number of perspec-<br />
tives.<br />
As the programme progressed it turned out that it would be appropriate to focus more<br />
on the institutions than on the carriers. Therefore the graduate theme was eventually re-<br />
labelled academic institutions, the publications theme media and the consultants theme con-<br />
sultancies. In addition the task of the Uppsala team turned out to be not only to focus on mul-<br />
tinationals but on practice in a general sense through the interaction between academic<br />
institutions, media, consultancies and practice. In the following we will therefore refer to the<br />
four themes as academic institutions, media, consultancies and practice.<br />
3.2.2. Deliverables<br />
The contracted output of the programme has been literature reviews followed by reports from<br />
the different phases of the four teams, in all seventeen reports (see Table 2 and Annex 7.5). A<br />
first step was to identify significant management practices through an extensive literature re-<br />
view (Report 1, i.e. Lindvall, 1998). In the same way the teams studying academic institutions<br />
and consultancies delivered reviews (Reports No. 2 and 4, i.e. Kipping and Armbrüster, 1998<br />
19
and Amdam and Kvålshaugen, 1999), while no such review was commissioned for media. On<br />
the basis of these literature reviews, studies regarding the structure of management oriented<br />
academic institutions, media and consultancies were reported on in Reports No. 5, 6 and 8<br />
(Alvarez, Mazza and Mur, 1999; Kipping and Armbrüster, 1999 and Byrkjeflot, 1999a). Re-<br />
port 7 (Engwall, 1999) provided an integration of the first phase of the programme.<br />
Table 2. The Deliverables and the Research Design<br />
Field Review Structure Content Diffusion<br />
Academic institutions Report 4 Report 8 Report 12 Report 14<br />
Media Not planned Report 5 Reports 9, 10 Report 15<br />
Consultancies Report 2 Report 6 Report 13 Report 16<br />
Practice Report 1 Report 7 Reports 3, 11 Reports 3, 17<br />
The second step focused on the content of the products delivered by the different insti-<br />
tutions. Among the reports already an early one (Report 3, i.e. Lindvall and Pahlberg, 1998)<br />
provided evidence on content aspects in multinationals. The second phase also differed from<br />
the first in that the media team delivered two reports, one on academic publications (Report 9,<br />
i.e. Svejenova and Alvarez, 1999) and another (Report 10, i.e. Alvarez and Mazza, 2000) on<br />
popular media. The integration of the findings of the second phase was provided in Report 11<br />
(Engwall and Pahlberg, 2001a).<br />
The third step dealt with the interaction between the institutions providing manage-<br />
ment ideas and organisations employing such principles. The three teams working on aca-<br />
demic institutions, media and consultancies delivered one report each (Reports 14, 15 and 16;<br />
i.e. Kvålshaugen, 2001; Mazza and Alvarez, 2001; Kipping, 2001), while the Uppsala team<br />
integrated the findings in Report 17 (Engwall and Pahlberg, 2001b). Also for this phase find-<br />
ings in Report 3 (Lindvall and Pahlberg, 1999) were relevant.<br />
In terms of the delivery of the reports the European Union has granted a few devia-<br />
tions from the original contract. First, it was agreed that the integrative reports (7, 11 and 17,<br />
i.e. Engwall, 1999, Engwall and Pahlberg 2001a and 2001b) could be delivered after the rele-<br />
vant reports from the three other themes. Second, in the last phase an extension of the pro-<br />
gramme for an additional nine months, within the same budget, was granted. The main reason<br />
for this extension was the appropriateness to take advantage of the output from the large num-<br />
20
er of conferences and seminars arranged in relation to the <strong>CEMP</strong> programme (see Annex<br />
7.1). With these modifications all seventeen reports have been delivered to Brussels on time.<br />
3.2.3. Geographical Representation<br />
The co-ordinators of the programme come from four different European countries: Norway,<br />
Spain, Sweden and the United Kingdom. For natural reasons the empirical evidence from<br />
these countries have been more extensive than from other countries. However, serious efforts<br />
have been undertaken in order to broaden the geographical representation in the empirical<br />
studies. At the outset it was even an ambition to cover as many as ten European countries in a<br />
systematic way for all themes. However, cost considerations and lack of suitable collaborators<br />
in some countries prevented the realisation of this idea. Nevertheless, the programme has been<br />
able to cover a Northern, Middle and Southern European cluster for almost all the cells of the<br />
research design matrix (Table 3). In addition, papers presented at workshops, seminars and<br />
conferences have been based on studies from a very large number of European countries (see<br />
further below Section 5.2 and Annex 7.1).<br />
It is evident from Table 3 that there are variations between the different themes. The<br />
theme dealing with academic institutions has primarily concentrated on comparisons between<br />
the Northern (Norway) and the Middle (France and Germany) part of Europe, but some data<br />
have also been obtained from Italy, Spain and Turkey. Although a deeper coverage of the<br />
South had been welcome, resource considerations made this concentration necessary. It could<br />
also be added that the focus on France and Norway has provided an opportunity to make a<br />
comparison between two societies with different degrees of elitism.<br />
The media theme has covered all regions in all studies with the exception of the Mid-<br />
dle Europe in the diffusion part. For the content part studies of Europe as a whole have been<br />
made. These studies have also included comparisons with the United States.<br />
The consultants theme has covered all the regions in all studies. Particularly in the first<br />
part a large number of European countries were covered: three in the North, four in the Mid-<br />
dle and three in the South. In terms of content the theme concentrated on a limited number of<br />
countries from each of the regions, while the last part included seven countries.<br />
The Uppsala team has used data based on the above geographical sampling for the<br />
integration part. In addition studies have been undertaken primarily with Swedish multina-<br />
tionals. Their operations on a large number of markets may imply that the results have a<br />
higher degree of generality.<br />
21
Table 3. Geographical Coverage in the Empirical Studies<br />
Theme Region Structure Content Diffusion<br />
Academic Institutions North Denmark<br />
Norway<br />
Sweden<br />
Denmark<br />
Norway<br />
Middle Germany France<br />
South Italy<br />
Spain<br />
Germany<br />
The Netherlands<br />
UK<br />
Italy<br />
Spain<br />
Turkey<br />
Media a North Denmark Included in a comparison<br />
between the United<br />
States and Europe<br />
Middle France<br />
South Italy<br />
The Untied Kingdom<br />
Spain<br />
Consultancies North Denmark<br />
Practice b North<br />
Norway<br />
Sweden<br />
Middle France<br />
South Italy<br />
Middle<br />
South<br />
Germany<br />
The Netherlands<br />
The United Kingdom<br />
Portugal<br />
Spain<br />
All the above mentioned<br />
countries were covered<br />
in the integration reports<br />
Included in a comparison<br />
between the United<br />
States and Europe<br />
Included in a comparison<br />
between the United<br />
States and Europe. In<br />
addition a case on Spain<br />
Norway<br />
France<br />
Germany<br />
-<br />
Denmark<br />
Finland<br />
Sweden<br />
-<br />
Italy<br />
Sweden Norway<br />
Germany<br />
Austria<br />
France<br />
Italy Italy<br />
All the above mentioned<br />
countries were covered<br />
in the integration reports<br />
Footnotes: a The studies of diffusion in the media group also included Israel and New Zealand.<br />
Germany<br />
The Netherlands<br />
The United Kingdom<br />
Portugal<br />
Spain<br />
b The practice part provided an integration of the results from the other three themes.<br />
22<br />
All the above mentioned<br />
countries were covered<br />
in the integration reports
The geographical representation presented above permits certain comparisons between<br />
countries and regions within Europe. In addition the programme has examined developments<br />
and patterns leading to pan-European activities in each of the four fields. Examples are the<br />
European management education accreditation system EQUIS (see Hedmo, 1998, 1999, 2001<br />
and 2002), the development of European ranking systems of business schools (see Wedlin,<br />
2000), European academic journals (Report 9, i.e. Svejenova and Alvarez, 1999), and the<br />
cross-border mergers of several European consultancies and companies.<br />
3.2.4. The Empirical Bases for the Deliverables<br />
The research has taken advantage of a variety of research methods (see Table 4). They can be<br />
divided into four main categories: published and unpublished documents (earlier research,<br />
statistical data, archival material, press material, etc.), questionnaires, interviews and internal<br />
material including observation. The programme has particularly made an effort to gather a<br />
wide range of published and unpublished documents and analyse them systematically.<br />
3.2.4.1. Published and Unpublished Documents<br />
It is appropriate to keep in mind that the theme co-ordinators were already quite experienced<br />
within their respective area when the project started and that there has been an effort in the<br />
project to develop this knowledge and integrate earlier research into the analysis. The previ-<br />
ous research of the co-ordinators as well as reviews on relevant literature within each area has<br />
therefore served as an important basis for the project. In each of the themes comprehensive<br />
overviews have been carried out with the help of researchers associated with the project as<br />
well as some subcontractors.<br />
In order to identify the main currents of thought for the whole programme, the first<br />
report (Lindvall, 1998) was an extensive literature review, predominantly based on books<br />
written in English as well as international newspapers and magazines. Of particular impor-<br />
tance were The Economist, the Financial Times, Business Week, and Information Strategy.<br />
Less regularly followed were Fortune, Wired and CFO Europe. With this approach, the daily<br />
ongoing discussion in Europe was well represented. In a similar way a basis for the sub-<br />
themes on academic institutions and consultancies was created through literature reviews (cf.<br />
Reports 2 and 4; i.e. Kipping and Armbrüster, 1998 and Amdam and Kvålshaugen, 1999).<br />
23
Table 4. The Empirical Bases for the Deliverables<br />
Theme Method Structure Content Diffusion<br />
Academic Institutions Published and unpublished documents 4, 8 11,12 14, 17<br />
Questionnaires - 14<br />
Interviews 12 14<br />
Observation 11, 12<br />
Media Published and unpublished documents 5, 9 9, 11 15, 17<br />
Questionnaires 10<br />
Interviews<br />
Observation<br />
Consultancies Published and unpublished documents 2, 6 13 16<br />
Questionnaires 13 16<br />
Interviews 11, 13 16, 17<br />
Observation 13 16, 17<br />
Practice Published and unpublished documents 1, 7 17<br />
Questionnaires 3 17<br />
Interviews 17<br />
Observation<br />
The reports on the structure of the management fields were mainly built on statistical<br />
data from other sources. In dealing with this data a number of limitations had to be kept in<br />
mind. A first problem was that statistics and information are rather scarce and a second prob-<br />
lem was that, due to the rather “open” nature of the fields, there are no widely accepted defini-<br />
tions. For instance, when it comes to “management consulting” there are no obvious ways to<br />
clearly delineate this market in terms of activities or service providers. As a consequence of<br />
the first point, there are no reliable statistics covering management consulting neither in<br />
Europe nor elsewhere in the world. Instead there is a relatively limited and rather dispersed<br />
range of data sources that are sometimes complementary, but more often incompatible and<br />
occasionally even contradictory.<br />
In most cases the researchers carefully compiled, compared and analysed data from a<br />
wide range of available sources: trade associations, industry experts, specific or general busi-<br />
24
ness journals, etc. In a number of instances the existing information was complemented with<br />
additional research, i.e. research in confidential documents, interviews or questionnaire sur-<br />
veys.<br />
The education theme focused in Report 8 (Byrkjeflot, 1999a) on the structure of man-<br />
agement education in Europe compared to the American system of management education.<br />
This analysis was based on different sources. One aim was to collect information from differ-<br />
ent books on national systems of education as well as single educational institutions. Based on<br />
this information and statistical data from OECD and other institutions, the European countries<br />
were compared with the United States.<br />
The media theme focused in Report 5 (Alvarez, Mazza and Mur, 1999) on the man-<br />
agement publication field consisting of management books, management journals and man-<br />
agement business press, while academic publications were left out. The data on management<br />
books covered publications in 1996, while data on the diffusion and transformation of the<br />
general and business press were collected in each country. The sources of data were mainly<br />
national institutions and databases, which encompass figures of what is published in each<br />
country. Case studies covering the North, the Middle and the South of Europe were then com-<br />
pared in order to outline cross-national similarities and differences. In Report 9 (Svejenova<br />
and Alvarez, 1999) on academic management publications a study by Francke et al (1990)<br />
was used for the selection of 20 prominent management journals. The 1998 edition of EBSLG<br />
(European Business Schools Librarians’ Group) was then utilised to trace the subscription<br />
patterns among 27 European business schools.<br />
The consultancy theme provided a systematic overview (Report 6, i.e. Kipping and<br />
Armbrüster, 1999) with information on Europe as a whole as well as on twelve individual<br />
European countries. Each chapter presented some background information of the long-term<br />
development in each country and some assessment of future trends. However, due to (1) the<br />
constantly changing boundaries of the consultancy field, (2) the difficulties to classify the<br />
various services offered by the consultancies, and (3) the fact that only a part of all manage-<br />
ment consultancies are members in national associations, statistics covering consultancy ac-<br />
tivities have to be interpreted with caution.<br />
Also in the research on content the research teams tried to draw on existing research.<br />
However, in this phase they collected original data to a higher extent than in the first phase<br />
(see fourth column of Table 4). Given the growing importance of Intranet and Internet in the<br />
codification and dissemination of management knowledge, the consultancy theme also de-<br />
cided to carry out research on this new medium. For reasons of confidentiality, it was not pos-<br />
25
sible to gain access to internal web sites. However, it was studied how some of the major con-<br />
sultancies use this new medium to present and disseminate their knowledge externally.<br />
In the third phase on diffusion (see fifth column of Table 4) a considerable number of<br />
in-depth case studies were conducted especially by the consultancy theme. They were to a<br />
significant extent based on published and unpublished documents and covered a wide variety<br />
of management models (namely the decentralised M-form, post-merger integration, human<br />
resource management and TQM), a broad range of activities (from both the private and public<br />
sector) and many European countries.<br />
3.2.4.2. Questionnaires<br />
3.2.4.2.1. Consulting<br />
In order to analyse the role played by small consultancies with respect to the convergence of<br />
management practices in Italy, the consultancy theme sent a detailed questionnaire to 600<br />
member firms of APCO and ASSOCONSULT, the Italian professional consulting associa-<br />
tions. Hence, a large number of small consultancies and single practitioners were approached<br />
(Report 13, i.e. Kipping and Armbrüster, 2000). The response rate was slightly above 15 per<br />
cent. The 91 consultancies responding to the questionnaire together employed more than<br />
1,000 consultants. The findings have to be considered as preliminary due to the low response<br />
rate and the fact that they are largely based on research conducted on the supply side. Further<br />
work has to also consider the demand side, i.e. the client organisations themselves.<br />
Within the consultancy theme a questionnaire was also mailed to 300 firms in Portugal<br />
and 450 in Spain in order to study the introduction of management innovations/concepts and<br />
the integration of external knowledge in this process (Report 16, i.e. Kipping, 2001). These<br />
firms were selected randomly among the 500 largest firms in Portugal and the 3,000 largest in<br />
Spain in 1997/98. The response rates were 22 per cent for the Portuguese and 11 per cent for<br />
the Spanish sample, a circumstance that implies uncertainty regarding the results. However,<br />
looked upon as a population study, this survey is one of the largest of consultancy use in<br />
Spain and Portugal ever undertaken.<br />
3.2.4.2.2. Media<br />
Another extensive survey was undertaken by the media theme in order to study reading pref-<br />
erences and habits of managers regarding managerial books, daily press, weeklies and jour-<br />
nals. A questionnaire was sent to current students of the MBA programme at IESE in Barce-<br />
lona as well as to the alumni that graduated between 1994 and 1999 of the Executive Educa-<br />
26
tion programmes, the MBA programme and the International Executive Education pro-<br />
grammes. A total of 4,925 questionnaires were sent out between December 1999 and January<br />
2000. Unfortunately, the response rate was quite low as only 261 (i.e. 5.29 per cent) answered<br />
the questions. Hence, it is difficult to draw conclusions regarding the original population.<br />
However, the responding individuals can be defined as a self-selective population and it can<br />
be expected that this population is more likely to have provided positive answers, i.e. that they<br />
read management books and journals more than non-respondents. The latter, on the other<br />
hand, could be expected to have refused to respond mainly for two reasons: (1) they do not<br />
have the time neither to read nor to answer questionnaires; or (2) they found that most of the<br />
questions go beyond their own reading habits, i.e. beyond the consumption of daily newspa-<br />
pers. Since the results are based on a limited population affiliated with the Spanish MBA pro-<br />
gramme, there is a need to be careful with conclusions. However, even with this small but<br />
positively biased sample it seems possible to conclude that management publications are read<br />
to a limited extent and with variation. Further it must be noticed that although the question-<br />
naire was sent to people participating in an International Education programme, the majority<br />
of the respondents – 80 per cent – was Spanish. A more broad view will in the near future be<br />
obtained since the questionnaire study has recently been replicated in Norway. A survey will<br />
also be undertaken in Sweden.<br />
3.2.4.2.3. Education<br />
When it comes to the role of educational background in diffusion of management knowledge<br />
the theme on academic institutions presented data from a questionnaire sent to a sample of<br />
Norwegian managers. They were asked to report on their educational background, their ca-<br />
reers and their management competence (Report 14, i.e. Kvålshaugen, 2001a and Kvål-<br />
shaugen, 2001b). Of the 1,200 managers surveyed, 551 responded (46 per cent response rate)<br />
– 251 with a business education and 300 with a background in engineering. The results could<br />
not establish any strong relationship between type of educational background and managerial<br />
competence. Overall, educational background and type of work experience explained less<br />
than 10 per cent of the variation in management competence. However, again there is a prob-<br />
lem with respect to non-responses.<br />
3.2.4.2.4. Practice<br />
Data from a number of rather extensive questionnaires have, as indicated above, been ana-<br />
lysed during the project. The first questionnaire was sent out already in October 1998 to a<br />
sample of 242 managers in Swedish-based multinationals. The respondents had all partici-<br />
27
pated in an MBA-programme at Uppsala University. The principal aim was to study whether<br />
this group was aware of the main concepts identified in the first <strong>CEMP</strong> report. Of the more<br />
than 150 concepts identified in Report 1, twenty-eight were chosen and questions about these<br />
concepts were included in the questionnaire. The response rate was slightly above 50 per cent.<br />
Since it can be expected that the non-respondents are less knowing than the respondents are,<br />
this response rate may imply that the results somewhat overestimate the extent to which the<br />
concepts are known. An indication of this is the fact that as many as 22 of the 28 concepts<br />
selected were known by more than 50 per cent of the respondents. It can also be added that<br />
the respondents were probably more familiar with the concepts than the majority of Swedish<br />
managers, since they had all participated in an executive MBA programme. Their participa-<br />
tion in this business education might also have awakened and stimulated their interest in new<br />
management concepts and practices, since they considered themselves to be more open to-<br />
wards new concepts than their firms were. However, they might also have overestimated their<br />
own knowledge, assuming that these are concepts that they as former MBA participants<br />
should know. Nevertheless, their common theoretical background can also be seen as an ad-<br />
vantage since they all have the same theoretical base.<br />
3.2.4.3. Interviews<br />
A number of interviews have been carried out especially in the latter part of the project. The<br />
theme on academic institutions has thus conducted interviews at HEC in France in order to get<br />
further information for a comparison of content in French and Norwegian business schools<br />
(Report 12, i.e. Amdam, Larsen and Kvålshaugen, 2000). In Uppsala a doctoral student partly<br />
financed by <strong>CEMP</strong> has studied the pan-European accreditation system EQUIS, which was<br />
developed and launched in 1997. The main source has been 26 in-depth personal interviews<br />
with various key persons drawn from the project management of EQUIS, the efmd board and<br />
international counterparts (see further Hedmo, 2002).<br />
The consultancy theme has to a considerable extent relied on face-to-face interviews<br />
with consultants from both large international and small to medium-sized consulting firms<br />
and clients from a wide variety of organisations. In Italy, 24 interviews have been conducted<br />
with representatives from consultancies including large and foreign ones (Crucini and Kip-<br />
ping, 2001). In Sweden interviews were made with high-level representatives of the largest<br />
consultancies (Eriksson, 2002). In order to attain the view of top managers in MNCs concern-<br />
ing their view on consultants, interviews have also been conducted with the CEOs of the ten<br />
companies with the largest sales value on the Stockholm Stock Exchange in 1997 (Engwall<br />
28
and Eriksson, 2000). In addition about twenty managers in Spanish and Portuguese automo-<br />
bile suppliers were interviewed on their interaction with consultants in the implementation of<br />
quality management programmes (Report 16, i.e. Kipping, 2001).<br />
3.2.4.4. Observation<br />
In order to acquire a better understanding of the working conditions of consultants two <strong>CEMP</strong><br />
researchers spent several months as interns in the Austrian and Italian offices of large interna-<br />
tional consultancies (Report 13, i.e. Kipping and Armbrüster, 2000). One of these researchers<br />
also had two years of work experience in a medium-sized German consultancy. The research-<br />
ers subsequently summarised and analysed their experiences in what Alvesson (1999, p. 7)<br />
mentions as self-ethnography. This method was also partially used when the role of consult-<br />
ants in the implementation of a standardised system (SAP R/3) was studied. One of the au-<br />
thors of the case had previous experience from working in one of the large consulting firms<br />
often used by the provider of the system and consequently has considerable knowledge about<br />
it (see Report 17, i.e. Engwall and Pahlberg, 2001b). For the theme on academic institutions<br />
some of the researchers benefited from their experiences as business school faculty (see Re-<br />
ports 12 and 14; i.e. Amdam, Larsen and Kvålshaugen, 2000 and Kvålshaugen, 2001).<br />
3.2.5. Conclusions<br />
It should be evident from the above presentation that the research has relied on different<br />
methodologies, including the exploration of internal (confidential) records or published<br />
documents as well as face-to-face interviews and observation. Each of these methodologies<br />
has their advantages and disadvantages. Thus, the more historically oriented, archive-based<br />
studies can rarely include the present situation (for reasons of confidentiality). But at the same<br />
time, they can have a fairly clear view of the actual outcome. By contrast, interview- and par-<br />
ticipation-based studies usually examine a process that is still ongoing. This means that those<br />
interviewed or observed usually have some stake in the outcome and are likely to present a<br />
somewhat biased view. In addition, such studies include difficulties to reach definite conclu-<br />
sions regarding a possible convergence of management practices. At the same time, these<br />
more contemporary case studies make it possible to capture the interaction process at a level<br />
of detail and insight, which it is not possible to achieve with studies solely based on written<br />
material. This is particularly true with the observation studies, which on the other hand have<br />
the drawback that the researcher may become too involved and even biased. However, the<br />
combination of a wide variety of research methodologies has provided a rich database for<br />
29
conclusions. In addition, although the studies have not been strictly representative, this ap-<br />
proach has made it possible to reach some more general conclusions regarding the role played<br />
by the actors in the European management knowledge industry.<br />
3.3. RESULTS<br />
Summarising the results of the <strong>CEMP</strong> programme we will first provide a discussion of the co-<br />
evolution of management practice with academic institutions, media and consulting (Section<br />
3.3.1). This will constitute a historical frame of reference for the other three subsections<br />
(3.3.2, 3.3.3 and 3.3.4), that presents the conclusions from the research on structure, content<br />
and diffusion.<br />
3.3.1. Co-evolution of Management Practice with Academia, Media and Consulting<br />
3.3.1.1. Introduction<br />
The <strong>CEMP</strong> programme was at the outset based on a model including four fields of manage-<br />
ment knowledge in interaction (Figure 2). It was pointed out that management practice is the<br />
result of the links between such practice on the one hand and academic institutions, the media<br />
and consultants, on the other. In the same way the field of business education is formed by the<br />
interaction with practice, media companies and consultancies, etc. This interaction is occur-<br />
ring through both the flow of individuals and the flow of information. Business graduates go<br />
into practice, consultancies and media companies. Business school faculty interacts with prac-<br />
tice through research and consulting, with the media through authorship and textbook selec-<br />
tions. Similar interactive processes can be identified for media and consulting.<br />
Figure 2. The Basic <strong>CEMP</strong> Model<br />
Academic<br />
Institutions<br />
Media<br />
Companies<br />
Consultancies<br />
30<br />
Practice
Footnote: The names of the fields have been changed according the reasoning above in Section 3.2.1.<br />
Early on in our research we found it appropriate to point to the time dimension in the<br />
processes under study. This led in Report 7 (Engwall, 1999) to a somewhat revised model. It<br />
implied that we did not only consider the interaction between the four fields of management<br />
but also between systems over time. Using a discrete time dimension we focused on past, pre-<br />
sent and future management. The <strong>CEMP</strong> programme therefore presents a first attempt to ex-<br />
plore the complex interaction between management practice and the other fields of manage-<br />
ment knowledge over time. While most of our research focused on the last decade of the<br />
twentieth century, this section of the report provides a background in the form of a brief over-<br />
view of the relationship between the evolution of management practice and the emergence<br />
and development of the management knowledge industry from the late nineteenth century<br />
until today. On the one hand, this will make it possible to find out to what extent the fields<br />
were influenced by or influenced management practice. On the other hand, it provides the<br />
background for the more detailed examination of this relationship during the 1990s, presented<br />
in the subsequent sections.<br />
3.3.1.2. The Evolution of Management Practice and Ideology<br />
There have been several attempts to provide a structured overview of the succession of differ-<br />
ent management fashions, ideas, ideologies, models etc. during the twentieth century. Usually,<br />
they are based on an examination of the management literature rather than on actual manage-<br />
ment practice (e.g. Barley and Kunda, 1992; Huczynski, 1993; Guillén, 1994; Report 1, i.e.<br />
Lindvall, 1999). In order to explore the link between management practice and the different<br />
fields of management knowledge systematically, we found it more useful to rely on the rich<br />
historical research, which has examined the emergence and the evolution of business enter-<br />
prise since the last quarter of the nineteenth century.<br />
The large-scale managerial enterprise originated with the Second Industrial Revolution<br />
in the 1880s in the United States. Due to the necessities of ensuring a high level of throughput<br />
(or in more economic terms “capacity utilisation”) in the new capital-intensive industries, the<br />
“Visible Hand” of management took over some part of economic co-ordination function from<br />
the invisible hand of the market (Chandler, 1977). Companies following economies of scale<br />
or scope in production quickly spread within the United States and other parts of the industri-<br />
alised world during the first half of the twentieth century (cf. Chandler, 1990; Chandler et al.,<br />
1997; Schmitz, 1997). A different kind of organisation, the decentralised “corporation”<br />
31
emerged first in the United States during the 1920s and the 1930s. Following rapid growth,<br />
increasing diversification and higher market pressures, a few American companies, such as<br />
General Motors and DuPont, developed organisation structures with relatively independent<br />
divisions, controlled and co-ordinated by a corporate head office (Chandler, 1962 and Sloan,<br />
1965). The multidivisional or M-form, as it later became known, spread initially slowly and<br />
saw its major expansion both in the United States and Europe only after Second World War<br />
(cf. Kogut and Parkinson, 1993). From the mid-1970s onwards, these large diversified corpo-<br />
rations came increasingly under pressure. This was partially the result of changes in the envi-<br />
ronment (i.e. the repeated oil price shocks) and also due to the arrival of new competitors with<br />
leaner and more focused structures, from Japan and other Asian countries. Subsequently, the<br />
increasingly global financial markets have continued to pressure companies to concentrate on<br />
their core competencies and adopt leaner management structures. As a result, the co-<br />
ordination of activities both within companies and with suppliers and customers has become a<br />
crucial competitive advantage. At the same time, the development of information technology<br />
has enabled managers to obtain the necessary data to maintain control over such a networked<br />
organisation (cf. Chisholm, 1998; Lipnack and Stamps, 1994; and Nohria and Ghoshal, 1997).<br />
Moreover, standardised quality models, such as ISO, played an important part in the creation<br />
of networked organisations, because they made it possible for core companies to outsource<br />
many of their manufacturing activities. In relation to this development some observers have<br />
even spoken of the advent of a networked society (Castells, 2000).<br />
The tendencies described can be summarised as in Table 5 as three different waves of<br />
management practice thereby highlighting the rising and falling character of each manage-<br />
ment practice with a focus first on the production unit, later on the corporation, and more re-<br />
cently on the network.<br />
Table 5. Different Waves of Management Practice<br />
Time period 1880s-1970s 1920s- 1970s-<br />
Major Expansion 1920s-1950s 1960s-1980s 1990s-<br />
Focus Production Unit Corporation Network<br />
Dominant Ideology Scientific Management Strategy and Structure Business Processes<br />
Key Figures F. W. Taylor P. F. Drucker Hammer and Champy<br />
Role of Top Managers Specialist Generalist Communicator<br />
32
The approach presented in Table 5 implies that the start date for each of the periods<br />
corresponds to the time when a new business model – such as the large-scale production units<br />
in the 1880s or the decentralised, multi-divisional corporation, or M-form, in the 1920s – first<br />
appeared. After some time, these models generally saw a period of fast expansion, followed<br />
by a gradual decline, until there were very few large firms with this kind of focus left. Usu-<br />
ally, these models originated in the United States, even if in the last wave some inspiration<br />
seems to have come from Japan. They subsequently spread to other industrialised countries,<br />
but the speed and extent to which new models diffuse also differs considerably from one<br />
country to the next. The M-form, for example, expanded from the 1960s onwards also in<br />
Europe, but with significant differences between the major countries (cf. Channon, 1973;<br />
Dyas and Thanheiser, 1976). Despite these different trajectories, however, the vast majority of<br />
the largest 100 industrial companies in France and Germany and the United Kingdom had<br />
adopted a divisionalised structure by the early 1990s (Whittington and Mayer, 2000 and<br />
2001). Referring to these developments as waves also stresses the fact that these practices<br />
overlap to a considerable extent. This means that one practice does not disappear when the<br />
other starts, but that they exist in parallel for extensive time periods. Including both the tem-<br />
poral and the spatial dimension therefore increases the variety of management models in exis-<br />
tence at any one time.<br />
While our focus has been on the evolution of practice, it is recognised that each of the<br />
three waves has a kind of dominant ideology, which reflects the focus of management atten-<br />
tion. In the first wave, “scientific management”, a term coined by the engineer Frederick W.<br />
Taylor, became the predominant ideology, with the focusing on the systematic improvement<br />
of productive efficiency. His ideas prompted a large number of similar and/or competing ap-<br />
proaches, all of which spread quickly around the world during the first half of the twentieth<br />
century (Merkle, 1980). One of the first to highlight the emergence of the corporate form of<br />
organisation was Peter F. Drucker (see Drucker, 1946). He subsequently examined and de-<br />
fined the role of managers not only in the corporation, but also in the economy and society as<br />
a whole (e.g. Drucker, 1999; see also Beatty, 1998; Flaherty, 1999). Among the first to detect<br />
and promote the changes in management practices in the late 1980s and early 1990s were Mi-<br />
chael Hammer and James Champy (1993). They highlighted the need to structure business<br />
activities horizontally as a process, rather than vertically as hierarchical structures.<br />
Since our overview of the evolution of management practice has focused on the major<br />
shifts in business organisation, the number of different models and related ideologies is<br />
smaller than those in most of the above-mentioned attempts to structure the succession of<br />
33
management ideas or fashions. It is important to stress that our approach does not preclude the<br />
existence of additional management fashions or fads within each wave. Scientific manage-<br />
ment, for example, focused initially only on the productivity of individual workers. But it<br />
soon also looked at the organisation of the whole production process. Subsequently, however,<br />
consultants developed different varieties of scientific management – sometimes changing lit-<br />
tle more than the name (see below Section 3.3.1.3).<br />
The dominant management practice and its underlying ideology in each wave deter-<br />
mines the role of top managers. In the first wave, managers had to be specialists or experts in<br />
science or engineering disciplines to control the different stages of the production processes.<br />
They had to master everything from research and development (especially important in indus-<br />
tries such as chemicals) through manufacturing (the efficient organisation of the shop floor) to<br />
the sales and after-sales services. Other specialists in accounting or law supported them in the<br />
related administrative activities. By contrast, in order to run the decentralised, diversified cor-<br />
porations of the second wave, top managers had to be “generalists”. They needed sufficient<br />
knowledge of different functions and an ability to understand a wide range of products and<br />
activities carried out in the different divisions, in order to decide the market orientation and<br />
competitive positioning of their company, widely referred to as “strategy” and its related or-<br />
ganisational structure. In the third wave, the major role of managers changed again. They now<br />
focus less on corporate organisation and strategy and more on the management of the value<br />
chain as well as internal and external relationships, first and foremost with financial analysts.<br />
This requires a great deal of communication skills, but probably also some basic understand-<br />
ing of information technologies, which have come to be the underpinning of management<br />
practice and ideology in the third wave.<br />
Our brief overview of the evolution of management practice suggests that there have<br />
been three major “waves” of development. In each of these waves, the dominant business<br />
model to a certain extent reflects the adaptation of management practice to the opportunities<br />
and constraints of the environment, for example in terms of technology and markets. Thus, as<br />
mentioned above, without the necessary IT infrastructure it would be difficult to ensure co-<br />
ordination and control within networked organisations. At the same time, there is some diffu-<br />
sion of knowledge and ideas in the sense that a new practice builds on the achievements of the<br />
previous one. This means for example that top managers in the second wave, can concentrate<br />
their activities on strategy and structure of the company as a whole, because the management<br />
of the shop-floor has become a more commonplace operation, which can be dealt with by a<br />
lower level of management.<br />
34
3.3.1.3. The Fields of Management Knowledge in the Three Waves<br />
In general, the <strong>CEMP</strong> model suggests that the fields of academia, media and consulting co-<br />
evolve with management practice, because they ultimately draw their knowledge from this<br />
practice and thus depend on the changes there. At the same time, they contribute to these<br />
changes, by disseminating new ideas and thus accelerating developments. However, one of<br />
the important findings of <strong>CEMP</strong> research is that the relationship with management practice is<br />
not exactly the same for each of the fields. While there are some similarities, there are also<br />
significant differences, namely in the speed with which these fields react to the changes in<br />
management practice. These differences are highlighted in the following.<br />
3.3.1.3.1 Consulting<br />
Consulting appears to be most closely related to management practice and reflect the ongoing<br />
changes very quickly (Table 6; see Kipping, 2001b and Kipping 2002 for details). Consulting<br />
activities appeared around the same time as large-scale managerial enterprises: during the last<br />
quarter of the nineteenth century (see further Kipping, 2002). Several different actors (includ-<br />
ing bankers, advertising agents, auditors and engineers) provided advice to managers on an ad<br />
hoc and temporary basis. But consulting to management became a clearly recognisable busi-<br />
ness activity, carried out for financial gain, only with the development of scientific manage-<br />
ment. Frederick W. Taylor had developed his new approach towards shop floor management<br />
based on systematic study of time and motion while working in a steel company. He subse-<br />
quently disseminated his ideas not only through presentations and publications, but also in-<br />
stalled the “Taylor system” for a fee in a number of companies – a fact which prompts some<br />
authors to call him the “grandfather” of consulting. Many of those who developed similar but<br />
competing approaches became much more involved in consulting activities. These early man-<br />
agement consultants were known as industrial engineers or “efficiency experts”. Probably the<br />
most successful among them, was the French immigrant Charles E. Bedaux who started sell-<br />
ing his own system of scientific management in the United States in 1916. In the 1920s, he<br />
counted a large number of well-known American firms such as Eastman Kodak, B. F. Good-<br />
rich, Du Pont and General Electric among his American clients. His consultancy also ex-<br />
panded to Europe and other parts of the world from 1926 onwards, when it opened its first<br />
foreign office in London. Expansion was particularly rapid during the 1930s and the 1940s, in<br />
part prompted by the need for rapid efficiency improvements during the Second World War<br />
(Kipping, 1999). In many European countries, especially in France and the UK, Bedaux be-<br />
came the progenitor of the emerging consulting industry, when some engineers left the con-<br />
35
sultancy to establish their own firms. The period after Second World War saw the emergence<br />
of more sophisticated approaches to measure and reward worker performance. The so-called<br />
Methods-Time-Measurement or MTM system became particularly prominent and enabled the<br />
consultancy founded by one of its inventors, Harold B. Maynard, to expand rapidly both at<br />
home and abroad (Kipping, 1999).<br />
Table 6. The Evolution of the Consulting Industry<br />
Time Period Major Expansion Key issues Prominent Consultancies<br />
1900s-1980s 1930s-1950s Efficiency of workers and production Emerson, Bedaux, Maynard<br />
1930s- 1960s-1980s Decentralisation and portfolio planning Booz Allen, McKinsey, A.T.<br />
Kearney, BCG<br />
1970s- 1990s- Internal and external co-ordination “Big Five”, EDS, CSC, Cap<br />
Gemini<br />
Source: Kipping (2002).<br />
However, from the 1960s onwards (the second wave) the mentioned service providers<br />
were increasingly challenged and then displaced by a new wave of management consultancies<br />
that focused on issues related to corporate organisation and strategy (decentralisation and<br />
portfolio planning). Most of these consulting firms had emerged in the United States during<br />
the first decades of the twentieth century from a variety of origins, including contract research<br />
(Arthur D. Little), psychology (Edwin Booz) and accounting (James O. McKinsey). They<br />
came to prominence mainly in the period after Second World War, facilitating and promoting<br />
the dissemination of the new corporate organisation, by introducing decentralised structures,<br />
strategic planning, budgeting and control methods, operations research etc. (cf. Kogut and<br />
Parkinson, 1993). McKinsey & Company in a way came to epitomise what some scholars<br />
term “modern” management consulting (McKenna, 1995). The consultancy was particularly<br />
successful in its international expansion. Opening its first foreign office in London in 1959, it<br />
had six offices in Western Europe only ten years later, which accounted for more than one<br />
third of its overall revenues at the time (Kipping, 1999). In the 1970s and the 1980s, McKin-<br />
sey continued to expand and became the world’s leading consulting firm in terms of the num-<br />
ber of employees, revenues and most, importantly prestige (Bartlett, 1998). Like in the previ-<br />
ous wave, the success of consultancies like McKinsey sparked a number of spin-offs in the<br />
1960s and the 1970s. Thus, in 1963 Bruce Hendersen left Arthur D Little to set up the Boston<br />
36
Boston Consulting Group (BCG), which focused on corporate strategy, using a number of<br />
innovative approaches (including the well-known portfolio matrix). Former BCG consultants<br />
in turn were at the origin of several other important firms, including the leading German con-<br />
sultancy Roland Berger in 1967 and William Bain in 1973 (Kipping, 1999).<br />
From the 1990s onwards (the third wave), new challengers emerged to the organisa-<br />
tion and strategy consultancies in the form of the large accountancies and some IT firms.<br />
Once again these changes in the consulting industry appear related to a change in manage-<br />
ment practice. The first to exploit these opportunities for new types of consulting were the<br />
large Anglo-American accounting firms. Auditors and accountants were among those offering<br />
consultancy type services in the nineteenth century, in addition to their regular tasks, assisting<br />
client companies for example with the implementation of new accounting systems, or in cases<br />
of restructuring and bankruptcy. Most of the accountancy firms established separate organisa-<br />
tional units to provide this kind of management advisory services after the Second World War<br />
(e.g. Jones, 1995). Revenues from these activities only began to reach significant proportions<br />
during the 1980s and grew very fast during the 1990s. This development was reinforced by<br />
the stagnation of revenues in their accounting and audit business from the 1970s onwards.<br />
They also responded by a series of mergers, which gradually reduced their number to eight at<br />
the end of the 1980s and five at the end of the 1990s: Arthur Andersen, Deloitte & Touche,<br />
Ernest & Young, KPMG and PriceWaterhouse Coopers.<br />
The most successful example of an accountancy moving into consulting is probably<br />
Arthur Andersen. It created a separate division called Andersen Consulting only in 1989. Its<br />
revenues grew from just over $ 1 billion at the time to $ 8.3 billion in 1998 ($ 1.2 billion of<br />
which were accounted for by outsourcing). This meant that it had become the world’s largest<br />
consultancy and also clearly surpassed the accountancy part (Arthur Andersen), which only<br />
had a turnover of $ 6.1 billion in 1998. After a long-drawn and nasty legal and publicity bat-<br />
tle, the two halves of the company became separate legal entities. Andersen Consulting had to<br />
change its name (opting for Accenture), while the latter (now known as Andersen) continued<br />
to develop its own consulting activities.<br />
Others to enter the lucrative market for IT-related consulting were firms such as Elec-<br />
tronic Data Systems (EDS), Computer Sciences Corporation (CSC), and Cap Gemini. Initially<br />
mainly offering data processing or related activities, these firms subsequently broadened their<br />
consulting activities, partially through acquisitions. Some of the hardware or software manu-<br />
facturers, such as IBM and Hewlett Packard and more recently Microsoft and SAP, have also<br />
been increasing their consulting activities over recent years. Much of the consulting revenues<br />
37
of these IT related consultancy firms resulted from assisting in the implementation of new<br />
company-wide software. Especially prominent in this respect has been the installation of so-<br />
called enterprise resource planning or ERP systems, such as SAP/R3, which help to integrate<br />
data flow and access to information over the whole range of a company’s activities. Consult-<br />
ing services centred on the need to adjust the organisation to the requirements of the ERP sys-<br />
tem and to train its users (Lindvall and Pahlberg, 1999, see also Report 17, i.e. Engwall and<br />
Pahlberg, 2001b). As a whole, and for most of them also individually, these service providers<br />
have been growing faster than the market and also outgrown the traditional strategy firms,<br />
who have been rather slow to react to these challenges (Kipping and Armbrüster, 2002).<br />
Three major conclusions can be drawn from this brief overview. First of all, the devel-<br />
opment of the consulting business appears fairly closely related to changes in management<br />
practice. Consultants quickly learned from practice and subsequently disseminated (and de-<br />
veloped) the insights gained, thus contributing to the spread of new management models.<br />
Secondly, in each of the waves there were a number of dominant players, and they were usu-<br />
ally of American origin. At the same time, these large consultancies usually prompted spin-<br />
offs and the development of a more nationally or locally based consulting industry. Thirdly,<br />
the dominant consultancies in one wave appear to have found it difficult to maintain their<br />
leading position during the subsequent wave. They continued their activities for a while, but<br />
gradually declined and then disappeared (for the reasons see Kipping, 2002; Kipping and<br />
Amorim, 2002).<br />
3.3.1.3.2. Media<br />
Overall, the media has also evolved in fairly close relation with the evolution of industrial and<br />
post-industrial societies and economies. However, the different elements of the media studied<br />
by the <strong>CEMP</strong> programme – academic journals, popular press, best sellers books – have had<br />
different trajectories in terms of their own development and relationship with management<br />
practices.<br />
Popular business books, although they have always existed, acquired a special rele-<br />
vance in the corporate wave. Peter F. Drucker, the first to discover the related changes in<br />
management practice, had the status of the management author since the 1950s. However, it<br />
was In Search of Excellence, authored in 1982 by two McKinsey Consultants, Tom Peters and<br />
Robert Waterman, that inaugurated the era of popular business books. On the surface, this<br />
book deals with issues belonging to the strategy and structure wave, and was produced by one<br />
of its most representative consultancies. At the same time, however, it already addressed some<br />
38
of the concerns becoming more predominant in the “network” wave, where the manager had<br />
to go beyond analytical tools and dominate soft practices as those related to skills, culture,<br />
people management, etc. Our surveys of the reading habits of Spanish and Norwegian manag-<br />
ers (Report 10, i.e. Alvarez and Mazza, and Amdam, 2002) suggest that books dealing with<br />
these kinds of managerial skills (self-control, vision, managing people) are the most influen-<br />
tial and representative of the network wave. Besides Michael Porter’s Competitive Strategy<br />
(1980), a remnant of the “corporate” wave, the most influential books are Daniel Goleman’s<br />
Emotional Intelligence (1995), Stephen Covey’s The Seven Habits of Highly Effective People<br />
(1990) and Peter Senge’s Fifth Discipline (1990) – all three close to the concerns of managers<br />
in the networking era.<br />
The business press has also become truly “popular” as a source of information and<br />
labels for managers only during the last 15 to 20 years. This is shown by a brief overview of<br />
the history of the Financial Times, Europe’s most influential business daily (see Report 10,<br />
i.e. Alvarez and Mazza, 2000). Founded in 1888 as a four-page newspaper, the initial reader-<br />
ship of the Financial Times’ was limited to the financial community in the City of London.<br />
After merging in 1945 with its rival the Financial News (established in 1893), the paper<br />
gradually grew, not only in size and readership, but also in its breadth of coverage which be-<br />
gan to extend to industry, commerce, politics, technology and the arts. However, the key to<br />
the success of the paper, especially over the past decade, appears to have been the growth of<br />
international equity and bond trading, the liberalisation of capital markets and the expansion<br />
of the global economy. The paper has been transformed from a British daily business newspa-<br />
per to a truly international newspaper. Acknowledged as one of the world’s most respected<br />
business titles, the Financial Times had in the period of September 1997 to February 1998 a<br />
daily circulation of almost 350,000 copies. Global readership is estimated at over 1.3 million<br />
in more than 160 countries. According to the European Business Readership Survey (1993),<br />
the Financial Times has almost twice the readership of The Economist and nearly five times<br />
that of the Wall Street Journal. The 1995 survey of the readership habits of chief executives in<br />
Europe also shows that the Financial Times is significantly more popular than any other Eng-<br />
lish language business title.<br />
By contrast, academic publications appear much further from the development of<br />
management practice. As Svejanova and Alvarez (1999, i.e. Report 9) show, the influence of<br />
academic journals is remote and indirect at best. Instead it seems that they rather are follow-<br />
ing practice. This is illustrated by Table 7, which summarises the launching dates of some of<br />
the major academic journals.<br />
39
Table 7. Management Journals in Different Areas<br />
Area Europe USA<br />
General Management Journal of Management Studies (1964) Academy of Management Journal 1958)<br />
Accounting Accounting, Organizations and Society<br />
(1976)<br />
Managerial Economics European Journal of Operations Research<br />
(1977)<br />
Purchasing European Journal of Purchasing and Sup-<br />
ply Management (1994<br />
Accounting Review (1926)<br />
Management Science (1954)<br />
International Journal of Purchasing and<br />
Materials Management (1965)<br />
Organisation Organization Studies (1980) Administrative Science Quarterly (1956)<br />
Marketing European Journal of Marketing (1967) Journal of Marketing (1936)<br />
Source: Engwall (1998, p. 95).<br />
First, Table 7 shows with respect to the different waves of management practice that the spe-<br />
cialist journals (in areas such as accounting, marketing, etc.) usually originated earlier than<br />
those dealing with more general management problems, which are related to the second wave.<br />
However, it should be noted that following the success of the new journals in each wave, ad-<br />
ditional, often somewhat more specialist journals were established – a process somewhat<br />
similar to the spin-offs from successful consultancies. Secondly, most of these journals<br />
emerged only during the heydays of each wave twenty or more years after the changes in<br />
practice originally emerged. Thus, there is a significant delay with which academia “discov-<br />
ers” the changes occurring in management practice. Finally, it should also be noted that in<br />
each of the areas, there are usually pairs of US-based and European journals. Like in the con-<br />
sulting field, however, the American journals have a clear lead in the timing of their estab-<br />
lishment and in terms of their visibility and academic prestige (cf. Engwall, 1998).<br />
3.3.1.3.3. Education<br />
Regarding the education of managers, there are clear indications that engineers played a<br />
dominant role during the emergence of managerial enterprise in the later part of the nineteenth<br />
century (Chandler, 1990; Shenhav, 1999). Unlike in the United States, in many European<br />
40
countries engineers seem to have been able to retain their dominant position in top manage-<br />
ment for much of the twentieth century. It was only from the 1960s onwards, that business<br />
graduates made significant inroads into the higher levels of companies, eventually becoming<br />
dominant during the 1980s and the 1990s. This tendency is illustrated for France, Germany<br />
and Norway in Table 8. Between 1968 and the 1990s the share of business graduates of the<br />
cohort of top managers having engineering, business and law degrees thus rose from 34 % to<br />
58 % in France, from 26 % to 52 % in Germany, and from 7 % to 41 % in Norway.<br />
The low ratios in the late 1960s also points to the fact that developments in the educa-<br />
tional field take much longer to reflect the changes in management practice than those in con-<br />
sulting or in media. It is interesting to note in this respect that, until the 1980s, business school<br />
graduates in Norway were able to compete with engineers as top managers not because they<br />
were generalists, but because they were functional experts (Amdam, 1999). This also explains<br />
the fact that in many parts of Europe until today, management is not an established subject of<br />
study. In Germany, for example, it is Betriebswirtschaftslehre (business economics); in Italy,<br />
it used to be economia aziendale (Engwall and Zagmani, 1998).<br />
Table 8. Education of Top Managers in France, Germany and Norway (1968 and the 1990s)<br />
1968 1990s<br />
Country Engineering Business Law Engineering Business Law<br />
France<br />
Germany<br />
Norway<br />
59% 34% 7% 42% 58% 0%<br />
54% 26% 17% 23% 52% 15%<br />
52% 7% 12% 30% 41% 9%<br />
Source: Report 14, i.e. Kvålshaugen (2001). The figures for law in 1968 also include social science degrees.<br />
The significant “inertia” or resilience of existing educational institutions in Europe<br />
(compared to the United States) might have two reasons: the much longer academic traditions<br />
in Europe, which meant that new management institutions originating outside the existing<br />
establishment took a long time to become accepted as legitimate knowledge providers. In the<br />
41
German case, for example, the Handelshochschulen emerged from the 1890s onwards, at<br />
about the same time as the business schools in the United States (Wharton being founded in<br />
1881) and the écoles de commerce in France (HEC also dating back to 1881). The first Han-<br />
delshochschulen were actually modelled after the much older technical universities and they<br />
provided their graduates with practical knowledge that encouraged them to administer the<br />
corporation in line with principles related to the scientific management ideology (Locke,<br />
1984). Most importantly however, the Handelshochschulen were gradually integrated into the<br />
economics faculties of the existing universities (Meyer, 1998).<br />
A second reason for the inertia of the institutional arrangements in management<br />
education might be the influence of the state in Europe on the educational system as a whole.<br />
This means that very often political considerations prevailed, whereas business usually had a<br />
limited direct influence on the content of management education (Byrkeflot, 1999b). Thus, for<br />
example, following the emergence of the corporate strategy and organisation ideology, US<br />
business schools were the first to adjust their curricula – albeit with a considerable delay<br />
compared to the changes in management practice. From the 1960s onwards, strategy began to<br />
develop into a core discipline in a substantial number of US business schools (Fredrickson,<br />
1990). In Europe by contrast, strategy penetrated the curricula only at a later stage. In terms of<br />
more institutional changes, it is interesting to notice that the breakthrough of the American-<br />
inspired MBA programmes – which stress the generalist aspect of the manger to a stronger<br />
degree than the traditional European business schools – took place in Europe only in the<br />
1980s (Boutaiba and Strandgaard Pedersen, 2002). This was a time when the M-form already<br />
had achieved a strong position within big business.<br />
The emergence of network organisations and the network society in the 1990s has also<br />
had an impact on management education. Since companies have become more competence<br />
driven, they have challenged educational institutions to be more relevant and to create net-<br />
works for the exchange of knowledge between academia and practice. In the United States,<br />
this process has led to a remarkable growth of corporate universities (Meister, 1998). As<br />
many of these American corporate universities have been established and are run without any<br />
formal link to existing business schools, they challenge to a certain extent the position that<br />
business schools had previously won in competition with engineering education. In Europe,<br />
the recent changes in management practice seem to have a more immediate effect on man-<br />
agement education than in previous waves – possibly due to an increasing withdrawal of the<br />
state. European business schools try to meet these challenges by establishing long-lasting<br />
partnership agreement with corporations and consequently developing the corporate univer-<br />
42
sity idea within the framework of the business school (Lorange, 1996). On a European level<br />
institutions like efmd give high priority to the idea of creating networks between companies<br />
and academic institutions.<br />
3.3.1.4. Implications for Convergence<br />
Thus, when taking a long-term perspective, it becomes clear that the evolution of the man-<br />
agement knowledge fields is closely linked to the development of management practice and<br />
ideology. When there was a major shift in the role of managers and in the focus of their atten-<br />
tion, the kind of consultancy they used and their educational background as well as the con-<br />
tent of business publications also changed. At the same time, this overview also shows that<br />
the different carriers did not have identical relationships with management practice. Consult-<br />
ing firms seem most closely related to management practice, because they derive their ideas<br />
from client organisations and have an economic interest in diffusing them rapidly among<br />
companies, which are not yet their clients. Publications, especially popular business books,<br />
reviews and journals also appear to reflect the dominant ideology very closely. Management<br />
gurus are among the first to identify and highlight new developments in their books and pres-<br />
entations. Academic publications by contrast appear to have only a fairly remote relationship<br />
with management practice. Academic authors thus only appear to discover developments once<br />
they have reached a fairly dominant position (e.g. the time difference between the work of<br />
Drucker and Chandler on the multidivisional corporate organisation). They are usually driven<br />
by intrinsic (peer-driven) performance criteria, where the relevance for practice plays only a<br />
minor role. The same is true for management education. However, given their importance for<br />
the preparation of actual managers, they have always been subject to pressures from the busi-<br />
ness community. The latter has on several occasions not hesitated to set up their own educa-<br />
tional institutions, i.e. Handelshochschulen or the écoles de commerce at the end of the nine-<br />
teenth century or corporate universities a century later. At the same time, both the power of<br />
the academic establishment and the involvement of the state in the educational system acted<br />
as countervailing forces.<br />
In terms of the convergence of management practice, the historical overview would<br />
suggest that there was indeed some convergence of managerial practice towards a predomi-<br />
nant model during each of the three waves. However, it has to be stressed that there are differ-<br />
ences between countries. As seen in our brief overview, many of the waves seem to have<br />
started among large firms in the United States. Subsequently they expanded, first slowly then<br />
at growing speed, both within the United States in to other parts of the industrialised world,<br />
43
including Europe. The existing literature on national business systems suggests that their dis-<br />
semination will have occurred at different speeds and to a different extent in the various<br />
European countries (see further below Section 4.1.2). Thus, at any given time, several busi-<br />
ness models co-existed in different countries and even within one country. The question is<br />
whether and, if yes, how, these changes in the dominant model also affected the remote parts<br />
of each national business system, i.e. local, small, usually family-owned and -managed enter-<br />
prises.<br />
The convergence process not only concerned management practice, but also the dif-<br />
ferent carriers of management knowledge themselves. In each wave, a few dominant role<br />
models emerged for each of them. Among consultancies, the dominant service providers usu-<br />
ally spread from their country of origin and established a world-wide presence. Spin-offs and<br />
the copying of the new role model by small consultancies furthered the dissemination of the<br />
new wave of management practice and, at the same time, might have facilitated its adaptation<br />
to the different national contexts. Changes in management practice usually resulted in the<br />
gradual decline, and eventual demise, of the dominant service providers from the previous<br />
wave. The different service providers nevertheless co-existed during significant time periods.<br />
In management education, during each of the waves different models both in terms of content<br />
and institutional form emerged and diffused quite widely. The overall dynamic is, however,<br />
less pronounced than in the case of consultancies, because the existing academic establish-<br />
ment and the educational policies of governments provided a degree of stability and a source<br />
of continued national differences. In several instances, the existing higher education system<br />
absorbed institutions that had emerged outside.<br />
Regarding management publications, there were usually a few determinant books pub-<br />
lished in the early stages of each wave, providing the dominant terminology and ideology. In<br />
terms of the periodic publications, the popular journals and reviews then contributed to its<br />
more widespread diffusion, whereas the more academic outlets seem to have reacted with a<br />
significant delay. In terms of their own existence, publishing houses and business journals<br />
appear to have been able to survive despite changes in the predominant practice and ideology,<br />
by adapting their content to the new trends. During most of the twentieth century, much of<br />
management publishing seems to have remained confined to national markets due to language<br />
constraints (notwithstanding the translation of the main best sellers). More recently, however,<br />
there seems to have been a trend of global expansion and consolidation in the industry.<br />
44
3.3.2. Structure: Polarisation within the Fields<br />
3.3.2.1. Introduction<br />
One of the objectives of the <strong>CEMP</strong> programme was to acquire an understanding of the way in<br />
which the management fields of management education, media and consulting affect the con-<br />
vergence of managerial practices across Europe. The spatial domains of activity of the fields<br />
or, how the structure of the fields is distributed and operates across the European geography<br />
will undoubtedly affect the extension and depth of that impact.<br />
Most of the literature available on the convergence of practices in Europe assumes a<br />
nation-state or business system unit of analysis (see e.g. Whitley, 1992 and 1999, and Whitley<br />
and Kristensen, 1996 and 1997). As the previous section indicates, the nation-state was truly<br />
the dominant domain of action in the first basic two waves of the co-evolution between man-<br />
agement practices and ideas. However, the data gathered within the <strong>CEMP</strong> programme indi-<br />
cates that in recent years there has developed a polarisation within fields. On the one hand we<br />
find global and European activities, leading mostly to convergence of ideas and practices. On<br />
the other hand, there are local activities, which mostly lead to variety and retention. This in<br />
turn implies that the nation-system is becoming less significant as the dominant reference for<br />
the activity of the fields.<br />
This section, which summarises the results of the first phase of the <strong>CEMP</strong> programme,<br />
will provide evidence for these two observations. We will first enumerate and briefly explain<br />
the most relevant domains of action for the fields. Second, we will document how each field<br />
of knowledge may operate simultaneously in most or all of them, especially the global and the<br />
local. Third, we will provide evidence regarding the decreasing importance of the national-<br />
systems domain, as a result of the above-mentioned polarisation.<br />
3.3.2.2. Fields of Knowledge and Domains of Action<br />
The data examined and produced by the <strong>CEMP</strong> programme indicate that there are several<br />
domains of action where the actors of management fields operate. A first domain refers to a<br />
local territory where networks of firms gain competitive advantage by competing or collabo-<br />
rating, or even doing both at the same time, in a limited space that is more reduced than a na-<br />
tional business system. Michael Porter's “cluster” concept captures the competitive edge of<br />
this domain, which is usually based on historical regions. Examples of these are some North-<br />
ern Italian regions specialised in fashion (e.g. Emilia Romagna), German regions highly<br />
45
skilled in small machinery production (e.g. Baden-Württemberg), and the new emergent clus-<br />
ters of high tech companies in Ireland, next to air transport facilities.<br />
A second domain of practices is the national-business system. They vary across a set<br />
of institutional variables, from public (e.g. state regulations, labour and financial markets) to<br />
more private and cultural (family traditions, levels of trust, and others), as detailed by Richard<br />
Whitley (e.g. Whitley, 1999). His argumentative thrust is that most of these variables are<br />
strongly institutionally embedded and more powerful than managerial practices. This is espe-<br />
cially true for local financial systems and the labour market, which will not be easily changed<br />
or influenced by external models and techniques. Whitley thus argues for the existence of a<br />
diversity of managerial practices.<br />
There is also the unique role of the business system of the United Kingdom. This<br />
uniqueness has three causes. First, the fact that the English language has become the “lingua<br />
franca” of most international business operations, gives to management education in the<br />
United Kingdom as well as publishers of all kinds of texts (from academic books to the daily<br />
press) a strong competitive advantage. Second, the “special relationship” between the United<br />
Kingdom and the United States due to historical and linguistic reasons, makes the United<br />
Kingdom sometimes to operate as a sort of stepping stone for US business ideas, a carrier of<br />
knowledge through consultancies, etc. Finally, the importance of the City and its influence on<br />
financial markets all over Europe add power to the influence of the UK, especially taking into<br />
account European recent trends towards an Anglo-Saxon model of corporate governance.<br />
Europe as a whole, as reference for the question of convergence, is mostly used by scholars<br />
interested in the issue of the influence of US business models in Europe (Djelic, 1998; Kip-<br />
ping and Bjarnar, 1998). There is finally the broadest domain, world-wide systems, which is<br />
rapidly becoming the focus of attention as a result of globalisation as conceived by Meyer<br />
(2002) and Wallerstein (1999).<br />
Furthermore, it is necessary to distinguish all the previous levels from the fact that all<br />
management (as well as social action) is local, that is, situational, and therefore subject to<br />
micro adaptation, translation, etc. (see further Alvarez, 2000). Report 15 (Mazza and Alvarez,<br />
2001) on knowledge, media and local managerial politics contains an in-depth consideration<br />
of this most micro perspective.<br />
3.3.2.3. The Polarisation within Fields<br />
On the basis of the above reasoning it can be concluded that actors in the different manage-<br />
ment fields may operate simultaneously in different domains of action, and second that this is<br />
46
leading to a polarisation of management activities between global and local ones. All the<br />
fields studied by the <strong>CEMP</strong> programme show examples of such simultaneous operation in<br />
different domains.<br />
3.3.2.3.1. Consulting<br />
Consulting constitute the most obvious case in point for the simultaneity of different domains<br />
of action. First, <strong>CEMP</strong> research revealed the dominance of service providers of Anglo-<br />
American origin that operate mostly at a global domain. At the same time, the research has<br />
confirmed that small- and medium-sized consulting firms continue to play an important, pos-<br />
sibly even growing role (Report 6, i.e. Kipping and Armbrüster, 1999; cf. also Keeble and<br />
Schwalbach 1995). However, their presence clearly differs across Europe. At one extreme,<br />
there are countries like France and the United Kingdom, dominated to a considerable extent<br />
by a limited number of larger consultancies. At the other extreme, one finds Germany, where<br />
the twenty largest consulting firms have a share of less than 20 per cent of the total consul-<br />
tancy market. These smaller and more nationally bounded consultancies are often set up by<br />
former executives of large companies or by consultants who were working in larger consult-<br />
ing firms. They might therefore end up reproducing what characterises the knowledge and the<br />
approach of large corporations and consultancies (Engwall, 1999).<br />
<strong>CEMP</strong> research suggests that it is the large, centrally located companies that tend to be<br />
the clients of the large international consultancies (Engwall and Eriksson, 2000). The world-<br />
wide activities and the high fees claimed by these consultancies effectively exclude most<br />
SMEs from their circle of clients. Centrally located SMEs, on the other hand, appear to be<br />
served by spin-offs from the large international and national consultancies, since most of<br />
these spin-offs are likely to locate in central areas (where there is a market). These small con-<br />
sultancies are cheaper to operate and are able to reach a clientele that is not occupied by their<br />
larger competitors. It also seems likely that large peripherally based companies, many of<br />
which are owned by large corporations with centrally based headquarters, buy their services<br />
from the large international or national consultancies.<br />
In sum, in the consultancy arena there are different levels or domains of competition<br />
and markets, each one configuring different domains of action. Moreover, because of spin-<br />
offs, mergers and acquisitions, etc., people and practices that previously worked mostly at one<br />
domain spill over to other domains, confirming our simultaneity of domains of action argu-<br />
ment. Furthermore, what the available data suggests is that the large international consultan-<br />
cies are occupying the European domain created by the common market, while at the other<br />
47
pole of the fields smaller consultancies are so adapted to local conditions that they are often<br />
more regional or local than national.<br />
3.3.2.3.2. Media<br />
The simultaneity of domains of action of the fields is also very well exemplified in the man-<br />
agement media. The same specific medium may operate simultaneously in several European<br />
countries, or even world-wide, in the same or different languages, and with the same or par-<br />
tially adapted content. The following examples from the popular business press are good illus-<br />
trations of that (data on circulation appears in Report 5, i.e. Alvarez, Mazza and Mur, 1999):<br />
• The Financial Times issues a UK edition, and a world-wide edition with a leadership estimated<br />
at over 1.3 million. In some cases there is a special edition adapted to some national<br />
markets of importance, such as Germany.<br />
• The Economist, published from the United Kingdom, appears in only one edition, selling<br />
above 200,000 copies. Although the focus of its content is European, or international, it is<br />
only printed in English.<br />
• The Harvard Business Review, the single most important bi-monthly periodical aimed at<br />
top decision-makers, is published from the United States in English, in a homogenous edition<br />
for the world-wide market.<br />
• The Wall Street Journal, a US based newspaper, distributes a special edition in Europe<br />
partially with some specific content (specially regarding information on European financial<br />
markets), and some of the same content world wide, selling somewhat above 50,000<br />
copies.<br />
• Most general national or local newspapers publish special business pages, sharing stories<br />
with international newspapers, magazines or news agencies.<br />
These circumstances are further complicated by the fact that some media deliver different<br />
products simultaneously, as well: economic surveys, different types of business guides, books,<br />
etc., as in the case of The Financial Times (see a detailed enumeration in <strong>CEMP</strong> Report 5, i.e.<br />
Alvarez, Mazza and Mur, 1999).<br />
In fact, the most influential media conglomerates are also multinational themselves,<br />
and could serve as example of how multinationals operate in several space domains simulta-<br />
neously, promoting convergence of managerial practices at different levels. They are also an<br />
example of the polarisation of domains of action within fields and of the lesser importance of<br />
national domains. For example, the Group Pearson is an international media company with<br />
three main businesses:<br />
48
1. Pearson Education: Textbooks, online learning tools and testing and assessment programs<br />
for business education. They are aimed at world-wide markets but their strongest presence<br />
in the United States.<br />
2. Financial Times Group: Global business and investment news, comment and analysis.<br />
Business and financial newspapers and online services inform. Their strongest presence is<br />
in Europe, where the United Kingdom is the most important national market.<br />
3. Penguin Group: English-language publisher. Fiction and non-fiction books, best sellers<br />
and classics, children's and reference works. Their strongest presence is in Europe.<br />
More complexity arises from the lack of equivalence among the financial policies and content<br />
policies of the new emerging media conglomerates that operate across Europe. For instance,<br />
Kluwer, a multinational publishing house with ownership in the Netherlands, does not hold<br />
the same lines of business across its European subsidiaries. For instance in Spain, they do not<br />
carry any academic publications, contrary to what they do in the Netherlands. Additionally,<br />
the Spanish subsidiary does not receive any instructions from the headquarters as to what<br />
lines of business to pursue. In fact, the only requirement from the main office is financial (Al-<br />
varez, interview with the CEO of Wolters Kluwer Spain).<br />
3.3.2.3.3. Education<br />
The simultaneity of domains of action and the polarisation within fields also takes place in the<br />
case of education. For instance, European business schools appeared mainly within a regional<br />
domain of practice. In Germany, Handelshochschulen emerged from the 1890s to 1910 in<br />
commercial centres like Aachen, Berlin, Cologne, Leipzig and Munich. In French, the<br />
grandes écoles de commerce emerged at the same time in close co-operation with local cham-<br />
bers of commerce, which even owned the schools (Locke, 1984; Meyer, 1998). When the<br />
business schools in Spain emerged in the 1950s, they were closely interwoven with regional<br />
business networks in Madrid and Barcelona (Puig, 2002).<br />
In some countries dominated by regional business-education networks, some business<br />
schools developed into national players. This has been the case in France, where some<br />
grandes écoles de commerce, like HEC and ESSEC in Paris, have developed into important<br />
national players (Larsen, 2002; Takagi and de Carlo, 2002). More striking, however, is the<br />
expansion from the regional or local pole to the international pole, by-passing the national<br />
domain of action. One aspect of this process has been the increasing number of foreign stu-<br />
dents even at regional business schools. An interesting case is IMD in Lausanne. Originally<br />
this school had a local character since IMI and IMEDE, the two institutions that in 1990<br />
49
merged to IMD, were established to serve the interest of two international companies, Alcan<br />
and Nestlé. Every year 5,500 executives from 70 countries attend one of the executive pro-<br />
grams at IMD. Another regional school that has developed to an international player in addi-<br />
tion to serving regional interests is IESE in Barcelona. In 1997/98 there were 430 students<br />
from 52 countries attending the MBA program at IESE in Barcelona, and 38 students from 14<br />
countries attending the Ph.D.-programme. Especially in the United Kingdom, that has seen<br />
the fastest increase in number of MBA-programmes in Europe since 1980, the dominance of<br />
foreign students is typical even for regionally based business schools. For instance, among<br />
846 business students in 2000/2001 at Nottingham University Business School, 408 were<br />
from non-EU countries.<br />
A recent trend is the formation of strategic alliances between (1) business schools<br />
across borders and (2) between business schools and international corporations with<br />
headquarters in other countries than the country where the business school is located. This is<br />
the global domain of action. IMD, for instance, offers partnership programmes to 30-40<br />
companies, among which British Telecom and the Norwegian company, Norsk Hydro, are<br />
among the largest consumers. In 1999/2000 INSEAD offered programmes to 54 companies,<br />
among which most of them were non-French. These alliances are reflected in the board of<br />
INSEAD, which included 27 member from ten countries. During the last years, we have also<br />
seen an increasing number of joint programmes. In some cases, the internationalisation<br />
process has gone even further, since European business schools have established campuses<br />
abroad. In 1999, INSEAD thus set up a campus in Singapore, and in September 2000, the<br />
University of Nottingham set up a campus in Malaysia.<br />
A further illustration of the mentioned tendencies is the case of the Norwegian School<br />
of Management (see Table 9). Already in the mid-1980s it merged with ten regional business<br />
administration colleges and in the 1990s it acquired two other schools. In the early years of<br />
the present century additional acquisitions were made (first column in Table 9). The interna-<br />
tional alliances started in the late 1990s first with a Chinese university, then with British and<br />
Canadian institutions, and most recently with the Australian School of Management (second<br />
column in Table 9). In 2000 the school even set up a campus in Lithuania (third column in<br />
Table 9).<br />
Table 9. Expansion of the Norwegian School of Management BI, Oslo 1985-2002<br />
Year National Mergers and Acquisitions International Alliances International Campuses<br />
50
1985 10 regional business administration<br />
colleges<br />
1993 The Norwegian School of Marketing;<br />
Oslo Business School<br />
1997 The Norwegian Academy of Banking Fudan University – Shanghai,<br />
Master of Management Programme<br />
1998 Cranfield University UK, University<br />
of Calgary Canada, Norwegian<br />
University of Science<br />
and Technology, Executive Programme<br />
in Project Management<br />
2000 The Norwegian Shipping Academy;<br />
The Norwegian School of Trade and<br />
Retail Management<br />
2001 The Norwegian Academy of Insurance Australian School of Management,<br />
Master of Management<br />
Programme<br />
3.3.2.3.4. Conclusion<br />
BI’s International School of<br />
Management – Lithuania<br />
In sum, in the three fields studied we have found abundant evidence of a polarisation within<br />
fields. This polarisation has as its more important poles the global and the more local do-<br />
mains. This in turn means that national business systems are loosing importance in the third<br />
phase of the co-evolution of practices and ideas.<br />
3.3.2.4. The Decreasing Importance of the National Domain<br />
The previous subsection has provided arguments for the plurality of domains where actors on<br />
the fields of management knowledge operate and the polarisation within fields of action be-<br />
tween the local and the global. This polarisation threatens the predominant role that the nation<br />
state has played for almost a century and, consequently, that of the national domain (see fur-<br />
ther Guillén, 2001). Of course, because of the varied power of the different nation states in<br />
Europe, the decreasing importance of the national domains varies across countries and across<br />
carriers. Nevertheless, the following evidence from <strong>CEMP</strong> research points to a clear trend.<br />
51
3.3.2.4.1. Consulting<br />
In consulting, as noted in the historical overview, the most striking and in a way defining<br />
phenomenon of the 1990s has been the rapid expansion of consultancy service providers<br />
linked to large accountancies and providers of IT services. All of these service providers have<br />
been growing faster than the market and also outgrown the traditional strategy firms, estab-<br />
lishing themselves firmly among the largest consulting firms in Europe as a whole and in<br />
most of the countries included in the <strong>CEMP</strong> research.<br />
In most countries studied, these relative newcomers have displaced the large, national<br />
consultancies. Many of the latter had originated during the 1960s, sometimes as spin-offs<br />
from the aforementioned US strategy firms, taking advantage of the growing market at the<br />
time. At the beginning of the 1990s, our data shows, these national consultancies still domi-<br />
nated their home market alongside the earlier, traditional American consulting firms. At the<br />
end of the decade however, they have either been relegated to secondary importance – drop-<br />
ping out of the top ten, even top twenty consultancies in their own country – or have disap-<br />
peared completely, often being bought up by the newcomers (Report 6, i.e. Kipping and Arm-<br />
brüster, 1999).<br />
One could therefore conclude that consultancy markets in Europe have adopted a kind<br />
of bi-polar structure, dominated on the one hand, by the large, international service providers<br />
and, on the other hand by small, locally based consulting firms. This polarisation, that implies<br />
a lesser importance of the national domain, can also be observed in the other fields.<br />
3.3.2.4.2. Media<br />
Regarding the field of the media, popular business books for practitioners constitute another<br />
good example of the decreasing importance of national domains, and indeed an example of<br />
the predominance of US scholars (Alvarez, 1997; Mazza and Alvarez, 2000). Bedeian and<br />
Wren (2001) thus report that among the about 25 most influential business books only one is<br />
European (from the United Kingdom). Moreover, in a survey on Spanish managerial reader-<br />
ship habits (<strong>CEMP</strong> Report 10, i.e. Alvarez and Mazza, 2000) all the books that managers rec-<br />
ognised as having influenced their practices, and having read recently were of US origin, ex-<br />
cept for one. Quite similar results, using the same questionnaire developed by <strong>CEMP</strong> have<br />
just been obtained in Norway (Amdam, 2002). In addition, in both countries, the Harvard<br />
Business Review is the most popular and influential managerial publication. Results from both<br />
countries are also similar – just as in Denmark, Italy and France (cf. Report 5, i.e. Alvarez,<br />
Mazza and Mur, 1999) – in terms of the diffusion of business newspapers: one or two national<br />
52
usiness newspapers and a strong position for The Financial Times. In conclusion, the data<br />
available unequivocally suggest that the readership habits of managers all over Europe tend to<br />
be quite the same in content and in types of publications, and the national differences are be-<br />
coming less relevant, both in terms of consumption and production-diffusion.<br />
3.3.2.4.3. Education<br />
Even in education, although the national domain is still of great importance since the finance<br />
and regulation of business schools are mainly rooted in national institutions, we have seen a<br />
decreasing importance of the national domain over the last years. One expression of this phe-<br />
nomenon is the Europeanisation process of accreditation. Today, EQUIS, that is the accredita-<br />
tion award set up by efmd, has developed to the dominant standard of accreditation in Europe<br />
(Amdam, 2001; Hedmo, 2002). In May 2001, fifty-one business schools were accredited by<br />
EQUIS (Table 10).<br />
Table 10. Business Schools Accredited by EQUIS, May 2001<br />
Country Number of Schools<br />
France 11<br />
UK 11<br />
Spain 4<br />
Sweden 3<br />
Denmark 2<br />
Finland 2<br />
Netherlands 2<br />
Norway 2<br />
Switzerland 2<br />
Belgium 1<br />
Germany 1<br />
Ireland 1<br />
Italy 1<br />
Portugal 1<br />
Non-European countries 8<br />
Total 52<br />
Source: www.efmd.be<br />
Among the institutions accredited, countries with a historically strong accreditation<br />
tradition at the national level (France and the United Kingdom) are particularly well repre-<br />
53
sented. The tendency of reducing the importance of the national domain is strengthened by the<br />
increasing focus on international ranking of business schools, conducted by for instance the<br />
Financial Times and Business Weeks. Studies of the web pages of business schools show that<br />
schools accredited by efmd or mentioned in one of the ranking lists actively use these awards<br />
in their external marketing to attract students.<br />
3.3.2.5. Implications for Convergence<br />
At the time of the design of the <strong>CEMP</strong> programme the dominant reference was the conver-<br />
gence of European business systems around either North American or European models. As<br />
the programme has reached its end it is convergence due to globalisation that is rapidly be-<br />
coming the domain of action that most scholars, policy makers and managers have in mind.<br />
As summarised above and elaborated in detail with numerous examples throughout the<br />
<strong>CEMP</strong> reports, we have found that there are several domains of business knowledge and prac-<br />
tice that should be taken into account – from local to world wide. A consequence of the plu-<br />
rality of domains is that there is convergence and homogenisation mostly at the European<br />
level. However, there is also a retention of practices at the local level, depending of the type<br />
of practice and industry, strength of national business system, etc. This is what we refer to as<br />
polarisation. We thus agree with Guillén (2001) that there are both convergence and diversity,<br />
and that globalisation encourages diversity, rather than restricts it:<br />
What it is perhaps more distinctive about globalization is that it intensifies<br />
our consciousness of the world as a whole, making us more aware of each<br />
other, and perhaps more prone to be influenced by one another without necessarily<br />
making us more like the other.<br />
In addition <strong>CEMP</strong> research has made it possible to be more specific in regard to what do-<br />
mains become more important and which ones diminish their impact. It suggests that nations,<br />
in the third wave of the long development of co-evolution that we have adopted as historical<br />
framework, are loosing relevance vis-à-vis, first, the increasing importance of local domains<br />
and, second, the European domain.<br />
Our research results are consistent with the reasoning of Nohria and Ghoshal (1997),<br />
who argue that multinationals are structured in asymmetrical and changing ways, depending<br />
on the local emergence of centres of operational excellence or competitiveness. Therefore,<br />
there is no fixed centre. This lack of symmetry and of stability of centres of power reflects the<br />
diminishing importance of the national systems rather well, in this particular case, the national<br />
systems where the headquarters were located.<br />
54
3.3.3. Contents: Convergence, Adaptation and the Blurring of Borders<br />
3.3.3.1. Introduction<br />
The second phase of the programme focused explicitly on the content of the knowledge pro-<br />
vided by the different actors under study. However, already the first phase dealing with struc-<br />
ture led to a model regarding the convergence of methods and ideas diffused and employed.<br />
We will therefore in this section first discuss this model. Second, we will turn to the results<br />
from the second phase and a model of content creation. In so doing we will turn to the organ-<br />
isational level of the actors in the management knowledge industry. We will then discuss a<br />
model for the analysis of factors influencing the services offered by individual academic insti-<br />
tutions, media companies and consultancies. Already this model points to the significance of<br />
the relationships between these actors and their clients. This was even more reinforced in the<br />
third phase of the programme, which focused on institutions. In this way we have in the pro-<br />
gramme been able to observe the significance of the blurring borders between the different<br />
fields, which have important effects on contents.<br />
3.3.3.2. A Model of Convergence<br />
A basic argument of the research in relation to the four fields of management was that they all<br />
contained strong pressures for homogenisation, or as we later on tended to call them, for con-<br />
vergence. On the basis of the new institutionalists we argued that the behaviour in the four<br />
fields converges as a result of coercion, norms and imitation (cf. above Section 2). These<br />
forces were thus expected to lead to convergence within each of the four fields.<br />
In addition to the tendencies for convergence within fields, interaction between the<br />
fields was expected to reinforce the process of convergence even more. As products of in-<br />
creasingly converging fields are interacting through the flow of graduates, publications, con-<br />
sultancy advice and best practice, the whole system will have even stronger tendencies to<br />
converge. These two circumstances was the point of departure for a model of convergence<br />
(Figure 3), which was developed in Report 7 (Engwall, 1999). Already at this stage it had<br />
been found that there is also a number of counteracting forces in the convergence process.<br />
55
Figure 3. A Model of Convergence<br />
Convergence Processes<br />
Among Countries<br />
Visible Actors<br />
as Role Models<br />
Interaction between<br />
Fields of Management<br />
+<br />
+<br />
+<br />
–<br />
Convergence<br />
of Contents<br />
Source: Revised version of a model presented in Report 7 (Engwall, 1999).<br />
–<br />
–<br />
–<br />
–<br />
Structural Differences<br />
Between Countries<br />
Organisational<br />
Inertia<br />
Entries of New Actors<br />
First (upper box to the right in Figure 3), there are structural differences between<br />
countries in the form of differences in legal systems, industrial structure, culture, etc. How-<br />
ever, this counteracting force is increasingly hampered by convergence processes among<br />
countries (upper box to the left in Figure 3), i.e. that the nation state is loosing out (cf. the<br />
previous section). Coercive pressures are coming through different kinds of international<br />
agreements like those passed through organisations such as the United Nations, the General<br />
Agreement on Tariffs and Trade (GATT), World Trade Organisation (WTO), and Organiza-<br />
tion for Economic Co-operation and Development (OECD). In addition to the coercive pres-<br />
sures appearing from these agreements we can also note processes of professionalisation and<br />
imitation among countries. Certain norms of behaviour are developed as Prime Ministers, and<br />
other Ministers come together at international meetings. In addition there are tendencies of<br />
imitation as countries are competing for success in terms of economic growth and prosperity.<br />
Another force that it hampering the convergence process is the entry of new actors<br />
(lower right box of Figure 3). As a matter of fact this is the classical dynamic mechanism of<br />
markets. Entries of new actors offer alternatives that are different than the existing ones. In<br />
this way variation is increased. However, the more the total system of management is inte-<br />
grated through the interaction between fields of management (lower left box of Figure 3), the<br />
higher will be the barriers to entry, i.e. the difficulties for new actors to enter the field. As a<br />
result we can expect that also this force against convergence be hampered.<br />
56
A third factor, which can be expected to be the strongest counterbalancing factor, is<br />
constituted by organisational inertia. It simply implies that the reception of new ideas can be<br />
expected to take some time due to the resistance of organisational members. This inertia ap-<br />
pears to be stronger as we move down to lower levels in organisations. Therefore, even if we<br />
see strong pressures for convergence in the field as a whole, we have observed that these pres-<br />
sures are decreasing as we move inside organisations.<br />
Our conclusion from the first phase of the programme was therefore that is important<br />
(1) to consider time explicitly, and (2) to acknowledge a number of counter-acting forces<br />
against the pressures of convergence. Particularly we noted that organisational inertia is an<br />
especially strong such counter-force as we move inside organisations.<br />
3.3.3.3. A Model of Content Creation<br />
In the second phase of the programme we focused more explicitly on the content of the ser-<br />
vices provided. We were then (Report 11, i.e. Engwall and Pahlberg, 2001a) able to develop a<br />
model regarding the interplay behind content creation (Figure 4). It was concluded that the<br />
staff and the clients of the different actors constituted key groups in this context. In accor-<br />
dance with earlier findings in industrial and service marketing (Grönroos, 1990 and Håkans-<br />
son, 1982) we found that this interaction was crucial for the development of content in terms<br />
of curricula, consultant advice and media output. This would mean that we should expect an<br />
adaptive behaviour between management knowledge organisations and client organisations in<br />
order to adapt to their needs. However, quite in accordance with the reasoning of the first<br />
phase of the project this adaptation is hampered by competitors but also by evaluators. As<br />
shown by Hedmo (2001) and Wedlin (2000), for instance, the latter are becoming increasingly<br />
significant for the services provided in management education. However, also for the other<br />
actors in the management field we can see similar evaluations taking place: media output are<br />
under scrutiny by reviewers, ombudsmen and their audience, while consultants are increas-<br />
ingly criticised and questioned in different forms (see e.g. Ernst and Kieser, 2002).<br />
The focus on relationships between providers of management knowledge and their<br />
clients is indeed significant for the <strong>CEMP</strong> research, since it adds another crucial process in the<br />
diffusion of ideas and principles of management. At the outset we were more inclined to<br />
stress the role of competitors and evaluators. Competitors, particularly the dominant ones,<br />
were pointed out as instrumental both as norm setters and role models, thereby promoting<br />
both professionalisation and imitation. They may even be able to influence coercive forces<br />
through good relationships to legislating bodies. In the same way different kinds of evaluators<br />
57
can be associated with coercive, normative and imitative forces. All this implies strong forces<br />
for convergence unless there are not strong new actors entering the field (cf. above).<br />
Figure 4. A Model of Content Creation<br />
Competitors<br />
Staff<br />
CONTENTS<br />
Client<br />
Organisations<br />
Evaluators<br />
Footnote: The model is a development of a model presented in <strong>CEMP</strong> Report 11 (Engwall and Pahlberg, 2001a).<br />
As we introduce the impact of staff and client organisations we have indeed two sig-<br />
nificant forces for variation. In terms of staff it is clear that all of the organisations we are<br />
dealing with in the <strong>CEMP</strong> programme are very dependent on the background and competence<br />
of their staff. Thus even if top management of academic institutions, consultancies and media<br />
companies were certain about the correct ways to proceed – which they not always are – they<br />
cannot be sure how and what their staff members finally deliver to clients. Of course all of<br />
them make use of (1) selective recruitment, i.e. they select persons who they think fit their<br />
organisation, and (2) socialisation, i.e. they gradually make their staff more and more fit to the<br />
organisation. Both these strategies indeed can be expected to lead to a convergence in behav-<br />
iour, but individuals in knowledge organisations are seldom becoming templates. Instead their<br />
behaviour will be very dependent on their earlier education and experience. In this context,<br />
the tacit knowledge will be particularly important (see e.g. Baumard, 1999 and Nonaka and<br />
Takeuchi, 1995).<br />
If the individual characteristics of staff is important for the degree to which variation<br />
occurs, the demand from clients is even more important. They constitute the outsiders, who<br />
58
are able to ask for solutions to specific problems and to directly feed back their reactions on<br />
the services provided. Needless to say these problems, solutions and reactions will be more<br />
similar in mature and stable industries than in young and dynamic ones. Thus we expect com-<br />
panies in dynamic industries to provide more incentives for variation in the content offered by<br />
management knowledge organisations than stable ones.<br />
3.3.3.4. Blurring of Boundaries and Networks of Relationships<br />
As the programme developed it became successively clear that the system under study was a<br />
bit different than originally envisaged. It became evident that the four fields are increasingly<br />
overlapping and that their borders are becoming indistinct (Figure 5).<br />
Figure 5. The Blurring of Boundaries<br />
Academic<br />
Institutions<br />
Practice<br />
Media<br />
Companies<br />
Consultancies<br />
We have thus observed how academic institutions (i.e. business schools) become more<br />
and more interconnected with consultancies, media companies and practice. Similarly the<br />
other actors are working more and more in close relationships. The described tendencies are<br />
particularly articulated for consultancies and we will therefore below provide evidence of<br />
their interconnections with academic institutions and media companies.<br />
3.3.3.4.1. Consultancies and Academic Institutions<br />
As a part of the <strong>CEMP</strong> programme, we have examined the complex relationship between<br />
management consultancies and graduate schools of business administration in a comparative<br />
59
and historical perspective (cf. Kipping and Amorim, 2002). This research suggests that in the<br />
European countries studied – mainly France, Germany, Portugal, Spain, Portugal and the<br />
United Kingdom – the relationship went through different stages of development. These<br />
stages occurred at different times in each of these countries, but show nevertheless remarkable<br />
similarities. During a first stage, consultancies often acted as an alternative for general man-<br />
agement training in the absence of graduate business schools in these countries. Subsequently,<br />
domestic consultancies often established their own training centres both for clients and their<br />
own consultants. By contrast, US consulting firms initially sent their staff to US business<br />
schools and then contributed to the establishment of similar institutions in the host countries<br />
(from the late 1950s onwards).<br />
During the second stage consultancies – mostly those of American origin – could draw<br />
on the growing number of business schools in Europe for their recruitment. It should be noted<br />
that MBA degrees became only predominant among a few international consultancies operat-<br />
ing in Europe. Most domestic service providers, but even some of the leading US consulting<br />
firms, continued to rely on graduates of other disciplines at least in certain countries such as<br />
Germany, where even McKinsey recruits mainly business economists and engineers. The rela-<br />
tionship at this stage can be described as “symbiotic”. The leading business schools and the<br />
top consultancies mutually reinforced each other, not only in terms of training, but also com-<br />
mercially and socially, namely by improving credibility towards potential clients and by en-<br />
hancing the status of the individual graduates and consultants. More recently consultancies<br />
have come to play the role of “graduate graduate schools” (Mintzberg, 1996). Many MBA<br />
graduates of the leading international business schools such as Harvard or INSEAD spend<br />
some time working for one of the leading global consultancies, e.g. McKinsey or BCG, and<br />
subsequently enter companies at the top management level. Examples of these career tracks<br />
abound especially in the United States, but can also be found increasingly in Western Europe.<br />
Over the last few years however, the complementary relationship between graduate<br />
business schools and management consultancies of US origin appears increasingly shaky. To<br />
a certain extent, it appears to have become victim of its own success. The general manage-<br />
ment knowledge on which it was founded and which it helped to diffuse at an ever-increasing<br />
scale and speed became fairly commonplace. Ideas such as the “multidivisional structure” or<br />
the “portfolio matrix” which, respectively, made the fortune of McKinsey in Europe in the<br />
1960s and BCG in the 1970s are now taught already at undergraduate level. New concepts are<br />
popping up at very high rates (cf. Report 1, i.e. Lindvall, 1998) and are spread around the<br />
60
globe very quickly and vanish sometimes so fast that they fail to make their way into the<br />
business school curriculum.<br />
These changes and the rapid succession of new management “fashions” or “fads”<br />
mean that consultancies have to go beyond the level of general management knowledge to<br />
demonstrate their usefulness. In terms of the background and training of new consultants, this<br />
has also shifted the focus away from degrees providing general management knowledge such<br />
as the MBA. In this respect it is crucial to distinguish between the selection function of the<br />
business schools, which good ones among them will continue to fulfil, and their role as con-<br />
veyors and transmitters of management knowledge (see further below Section 3.3.4), where<br />
they are becoming less important, at least for the consultancies.<br />
The large accountancies, which entered the consulting market at a larger scale during<br />
the 1990s (see above 3.3.1), seem to have been the first to see the need for more specialist<br />
training for their consultants. They have developed two basic ways of providing this training,<br />
either through their own dedicated training centres or by creating customised products in col-<br />
laboration with established educational institutions. Accenture (formerly Andersen Consult-<br />
ing) is an example for the first approach. All its new consultants undergo a six-week introduc-<br />
tory training at the consultancy’s own “University” near Chicago. PriceWaterhouseCoopers<br />
follows the second approach, at least partially. It has jointly developed an MBA programme<br />
with the University of Georgia, where some of their consultants are sent (see Management<br />
Consultant International, August 1998). Incidentally, the need to invest more in staff training<br />
is one of the reasons, why scale has become increasingly important in the consulting industry.<br />
Only the large consultancies can actually make this effort. Not only is it costly to put more<br />
resources into formal training for consultants, the time spent in training is also lost revenue,<br />
because it cannot be billed to clients (Kipping and Scheybani, 1994).<br />
But change is not limited to consultancies. Business schools have also evolved, often<br />
in similar directions. Many of them increasingly customise their programmes, namely in ex-<br />
ecutive development, according to the specific demands of the clients. Companies also estab-<br />
lish “corporate universities”, often in conjunction with educational institutions. Individual<br />
academics and consultants usually provide training there. As a result, the boundaries between<br />
consultancies and business schools have become increasingly blurred. The time when consul-<br />
tancies subcontracted most of the training of their consultants to graduate business schools<br />
seems definitely passed. They will probably continue to recruit from these well-known<br />
schools, but now mainly because they operate a very good pre-selection.<br />
61
The question that has to remain unanswered for the time being is to what extent con-<br />
sultancies and business schools will enter into open competition. So far consultancies have<br />
only used their training centres for their own staff. But, given the costs of operating these fa-<br />
cilities, they might eventually use them to provide training to their clients. One indication that<br />
the development might go into this direction is the creation of “solution centres”, pioneered<br />
by Andersen Consulting (now Accenture) in 1994 (Aldrick, 1998). They pool consultants<br />
working towards the solution of particular problems. The idea is that by clustering expertise,<br />
these centres will create spill-over effects. More importantly, however, is the fact, that clients<br />
are invited to visit these centres, so that consultants can develop solutions for them in a<br />
shorter time. This does not seem too far from a customised training centre, focusing, however,<br />
not on general, but on highly specialised management knowledge.<br />
3.3.3.4.2. Consultancies and Media<br />
In terms of knowledge diffusion academic publications have been well scrutinised, whereas<br />
the role of non-academic publications has hardly been considered. Among the small part of<br />
consulting publications that have found attention in academic research have been the best<br />
sellers written by gurus (see further Clark and Greatbatch, 2002 and Huczynsky, 1993). By<br />
contrast, “normal” consultancy publications have not gained much attention, despite the fact<br />
that consultancies are seen as such important and influential knowledge carriers. <strong>CEMP</strong> re-<br />
search therefore did not focus on the exceptional successful guru books, but looked at how<br />
consulting firms spread their knowledge, by examining the web-sites of the largest consultan-<br />
cies operating in Western Europe (Claudia Gross in Report 13; i.e. Kipping and Armbrüster,<br />
2000).<br />
Our studies looked both at the books and articles promoted through these web-sites<br />
and at the Internet as a means of spreading consulting knowledge. The analysis shows a group<br />
of consultancies, namely McKinsey and the Boston Consulting Group, which rely quite ex-<br />
tensively on traditional academic type publications such as books and journal articles. Here<br />
the boundaries between management publications have clearly become blurred. McKinsey,<br />
for example, originally modelled its Quarterly on the Harvard Business Review, also in terms<br />
of layout (the similarity is now less visible, following changes introduced by the latter). Only<br />
additional qualitative research can confirm whether this way of disseminating consultant<br />
knowledge is driven by a desire to spread new insights to the academic and business school<br />
community or by the aim to achieve high levels of visibility and respectability among a spe-<br />
cific target group, i.e. top level managers.<br />
62
Other consultancies, namely those related to the big five accountancies rely on non-<br />
traditional ways of publishing, Internet based studies and newsletters (many of which are also<br />
available in print). As always there are certain hybrids, such as Accenture, which publishes<br />
both journal articles and studies, and exceptions, i.e. those who put little emphasis on publish-<br />
ing – which can be found both among the traditional firms and the relative newcomers. It<br />
seems nevertheless clear that some new ways of knowledge dissemination are developed by<br />
the leading consultancies that complement other, more traditional forms of publication – and<br />
might eventually rival them.<br />
Research carried out in Germany also highlights the mutual interdependence between<br />
consultancies and the publishing industry (Faust, 2002). It shows that consultants are using a<br />
variety of media and arenas to establish their reputation as experts and trend-setters and vali-<br />
date their knowledge. This includes for example articles in the business press and presenta-<br />
tions to various associations regrouping German senior and middle managers. An analysis of<br />
articles published between 1980 and 1996 in manager magazin, one of Germany’s leading<br />
monthlies for business practitioners confirms that consultants play an important role as “cited<br />
experts”. They are second in most years only to actual managers, whose share has been de-<br />
creasing in the long run, however. On the other hand they are usually ahead of academics.<br />
At the same time, the interviews during <strong>CEMP</strong> research have revealed the crucial role<br />
of business journalists as “gatekeepers”, following the growing commodification of manage-<br />
ment knowledge. While journalists rely to a certain extent on consultants and managers as<br />
“heroes” for their stories, they also exercise a certain control over the access to these media<br />
and therefore over the popular validation of the consultancy knowledge.<br />
3.3.3.5. Implications for Convergence<br />
<strong>CEMP</strong> research on the development of content – explicitly in the second phase and implicitly<br />
in the first and third phases – points to the fact that there are considerable forces for conver-<br />
gence: large visible actors constitute role models, their interaction reinforce convergence fur-<br />
ther and national differences are diminished by convergence processes among countries.<br />
However, national differences, particularly in education, still constitute significant counteract-<br />
ing forces. The speed of convergence is also reduced by the entries of new actors and organ-<br />
isational inertia. The latter is not only prevalent as individuals in client organisations resist the<br />
introduction of new methods and approaches but also in organisations in the management<br />
knowledge industry itself (i.e. in academic institutions, media companies and consultancies).<br />
Such organisations are significantly dependent on their staff and their background. In the<br />
63
same way the creation of content is also to a high extent a result of interaction with client or-<br />
ganisations. In these relationships <strong>CEMP</strong> research has identified an increasing blurring of the<br />
boundaries between the various fields of management. This in turn has led to the conclusion<br />
that networks of relationships between individuals constitute significant features of the man-<br />
agement knowledge industry (see Figure 6). The structure of these networks is crucial for the<br />
convergence of content of management ideas and approaches. The tighter and more intercon-<br />
nected these networks are, the stronger the forces for convergence and vice versa.<br />
Figure 6. Management Knowledge in Networks of Relationships<br />
Academic<br />
Institutions<br />
Practice<br />
Media<br />
Companies<br />
3.3.4. Diffusion: From Transfer to Intermediation<br />
3.3.4.1. Introduction<br />
Consulting<br />
As mentioned in Section 2 the original idea of the <strong>CEMP</strong> programme was to examine the ac-<br />
tors within the management knowledge industry as carriers of management knowledge to<br />
practice, and further, to examine whether these actors transfer new knowledge that contributes<br />
to changing management practice. However, <strong>CEMP</strong> research has shown that the different<br />
institutions within the management knowledge industry also have other functions. According<br />
to our findings, in the third wave of management practice they have increasingly come to fo-<br />
cus on intermediation activities. Thus, an important role is constituted by the provision of<br />
64
legitimacy for management in relation to internal and external stakeholders. In addition, they<br />
contribute to the creation of a common management language at a global level and to its<br />
translation on the local level.<br />
3.3.4.2. The Traditional View of the Diffusion of Management Knowledge<br />
Within organisation studies the idea that management knowledge is something that can be<br />
learnt is strongly rooted. However, already in the late 1950s, Penrose (1959) pointed out that<br />
knowledge can be acquired in two ways (p. 53):<br />
One can be formally taught, can be learned from other people or from the written word, and can, if<br />
necessary, be formally expressed and transmitted to others. The other kind is also the result of<br />
learning, but learning in the form of personal experience.<br />
The formally taught knowledge is often acquired from education, reading different material,<br />
and from interaction with other people, e.g. other managers and consultants. The focus on this<br />
type of knowledge has been manifested in research during the 1980s and the 1990s. In the<br />
original design it was therefore natural to focus on the formal knowledge and to take as a<br />
point of departure that the transfer of knowledge to practice constitutes the main function of<br />
the carriers. However, already in our literature reviews (Reports 1, 2 and 4, i.e. Lindvall,<br />
1998; Kipping and Armbrüster, 1998 and Amdam and Kvålshaugen, 1999) it was found that<br />
this view needs to be modified. Our research findings suggest that in the third wave of man-<br />
agement practice the function of the actors within the management knowledge industry has<br />
become more complex. These findings are consistent with arguments of Gibbons et al. (1994)<br />
and Nowotny et al. (2001) regarding the changing character of the production of scientific<br />
knowledge in the modern society.<br />
3.3.4.3. Evidence against the Traditional View<br />
There are several reasons why we should modify the traditional view regarding the role of the<br />
above mentioned carriers as diffusers of management knowledge. Concerning education, al-<br />
ready Piaget (1969) expressed doubts about the actual knowledge acquired by students during<br />
their education. Further, Porter and McKibbin (1988) showed that business graduates were<br />
neither particularly well prepared for handling various day-to-day realities of the business<br />
world, nor had they acquired the necessary basic communication and management skills.<br />
Within the <strong>CEMP</strong> programme Ragnhild Kvålshaugen compared 551 Norwegian man-<br />
agers with business and engineering education in order to examine the relationship between<br />
their educational background and their problem solving strategies and managerial behaviour.<br />
65
Her study could not provide any evidence of a strong relationship between education and<br />
practice. The only significant difference that could be established was that the engineers were<br />
more entrepreneurial oriented (see further Report 14, i.e. Kvålshaugen 2001).<br />
In addition, a study of the reading habits of managers in Spain (Report 10, i.e. Alvarez<br />
and Mazza, 2000) and a replication study in Norway (Amdam, 2002) suggest that managers<br />
do not follow scholarly literature on management. Instead their main source of managerial<br />
news and information in the media is newspapers, both local and international, and weeklies.<br />
This is consistent with the findings of Carlson (1951) already fifty years ago that managers do<br />
not have much time for reflection. The popular press and best sellers therefore provide clear<br />
advantages to managers as screening devices for reading selection. To executives, then, being<br />
attentive to popular media facilitates being up to date with recent business events and trends<br />
as well as a changing vocabulary.<br />
Further, the results from a questionnaire filled in by 242 managers in Swedish based<br />
MNCs pointed out that the role of universities was rather limited when it comes to the diffu-<br />
sion of new ideas (<strong>CEMP</strong> Report 3, i.e. Lindvall and Pahlberg, 1998). Literature played a<br />
somewhat more important role, but the most significant source was considered to be other<br />
companies. Two-thirds of the respondents thus considered such entities as “very important”,<br />
or even, “extremely important” in the diffusion of new ideas.<br />
While the surveys and interviews (see Amorim, 2001 and Strambach, 2001) confirm<br />
that the use of consultancies has become a very widespread phenomenon during the 1990s,<br />
case studies conducted within the <strong>CEMP</strong> programme suggest caution regarding the implica-<br />
tions of these findings for the transfer of management knowledge. This becomes very clear,<br />
for example, in our detailed study of the transformation of the Dutch banking sector (Ar-<br />
noldus, 2000; Arnoldus and Dankers, 2001), where all institutions from a wide variety of tra-<br />
ditions evolved in a similar direction towards full-service commercial banks. Some of them<br />
made extensive use of consultants in the process, while others did so very rarely or not at all.<br />
Other company case studies of the introduction of quality management in automobile suppli-<br />
ers in Portugal and Spain lead to a very similar result. Here the vast majority of the companies<br />
used consultancies. However, a number of other factors, namely the commitment of top man-<br />
agement, proved to be much more important in determining the outcome of the process in<br />
terms of the changes in actual practice (Amorim, 2001). These findings suggest that consult-<br />
ants may have other functions than primarily knowledge transfer.<br />
66
3.3.4.4. An Alternative View<br />
<strong>CEMP</strong> research suggests that to an increasing degree the institutions within the management<br />
knowledge industry have come to provide internal and external legitimisation for managers.<br />
They also facilitate the creation of a common management language and its translation to lo-<br />
cal contexts.<br />
3.3.4.4.1. Legitimisation<br />
As already pointed out above the <strong>CEMP</strong> programme has showed that there are strong national<br />
variations in Europe concerning the typical educational background of a top manager (Report<br />
14, i.e. Kvålshaugen, 2001a and Kvålshaugen, 2001b). It may be difficult to explain for in-<br />
stance why the German business community has favoured graduates from technical universi-<br />
ties or Handelshochschulen with emphasis on functional disciplines. In addition the French<br />
case shows that a significant role of the best grandes écoles is to provide legitimacy, and to<br />
contribute to the maintenance of social reproduction.<br />
This legitimisation function has been underlined within the <strong>CEMP</strong> programme by<br />
Ragnhild Kvålshaugen (2001b and in Report 14) in a comparative overview where she con-<br />
trasts the French, the German and the Norwegian system of management recruitment. A rela-<br />
tionship between the nation’s institutional characteristics – co-ordination and control systems,<br />
business culture, and conceptions of management – and the types of educational background<br />
that are seen as appropriate for managers are identified. This suggests that educational back-<br />
ground serves as a legitimating factor influencing what types of graduates that are seen as<br />
appropriate in management positions. These results are consistent with the so-called “screen-<br />
ing hypothesis” within economics of education. This hypothesis implies that the earning dif-<br />
ferences between graduates and non-graduates are due to the role of higher education in se-<br />
lecting students with attributes, such as intellectual ability, high motivation, and willingness to<br />
work hard (Williams, 1984, p. 81). Hence, we could argue that the main function of manage-<br />
ment education is not to transfer knowledge, but to select future managers.<br />
The increasing importance of the MBA model (see above 3.3.1.3.3) could be ex-<br />
plained within this framework, too. Since businesses are becoming more international, and the<br />
different stakeholders are becoming more and more demanding, managers need an education<br />
with an international flavour in order not to loose legitimacy.<br />
<strong>CEMP</strong> studies of the business press also indicate that managers seem to be “practical<br />
neo-institutionalists” in the sense that they distinguish between usefulness and reputation.<br />
Report 10 (Alvarez and Mazza, 200) thus shows how Spanish managers decouple both crite-<br />
67
ia. They know that academic publications have very high reputation. However, in line with<br />
the work of Argyris (1990) they affirm that the most useful source of learning and knowledge<br />
is their day-to-day interaction with colleagues and superiors. At the same time these managers<br />
use the popular press and best sellers for self-legitimacy in addition to the more direct objec-<br />
tive of information gathering.<br />
Similarly, a comparison of case studies regarding the introduction of quality manage-<br />
ment in Portuguese and Spanish automobile suppliers shows that most of them paid “lip ser-<br />
vice” to the quality gospel, but that this did not automatically imply the application of these<br />
ideas in practice (Amorim, 2001). In some of the cases the introduction of TQM appear to<br />
“have failed”, i.e. did not lead to the modification of existing routines. This might be because<br />
in fact they never got implemented. Here, changes might have been more rhetoric than real.<br />
The TQM programme exhorted people to alter their behaviour but the ultimate interest was<br />
the achievement of a quality certificate.<br />
The idea that consultants have a legitimising role in internal conflicts and with respect<br />
to external stakeholders of organisations is not new. Jackall (1988, p. 144) already suggested<br />
that managers hire consultants to<br />
legitimate already desired unpleasant changes, such as reorganisations; throw<br />
rival networks of executives off the track of one’s real strategy by diverting<br />
resources to marginal problems; undercut consultants employed by other executive<br />
groups by establishing what might be called counterplausibility; or<br />
advance […] a personal or organizational image of being up-to-date, with it,<br />
and avant-garde.<br />
Similar arguments have been made by Faust (2000), Kieser (1998), and Kipping (2000). The<br />
contribution of <strong>CEMP</strong> research in this respect is twofold. First, it shows that before being able<br />
to play such a legitimising role, consultants need to establish their own legitimacy – a process<br />
that differs significantly from one European country to the next. Second, based on a large<br />
number of case studies it has shown that the role of consultancies in providing legitimacy is<br />
often contested.<br />
Regarding legitimacy, <strong>CEMP</strong> research suggests that it usually comes in the guise of<br />
“knowledge”. In other words: the consultants will only be able to justify certain decisions or<br />
support a particular course of action, based on the superiority of their knowledge. However,<br />
due to the very nature of the consultancy service, and the changing nature of the underlying<br />
knowledge it is very difficult to prove such superiority (cf. Clark, 1995; Clark and Salaman,<br />
1998; Mitchell, 1994; Sauviat, 1994). In each national contact consultants find different ways<br />
68
to signal the quality of their knowledge, i.e. their legitimacy, usually by tying up with other<br />
knowledge providers (Kipping and Engwall, 2002).<br />
Regarding the external and internal legitimacy provided by consultants, our case study<br />
research has indeed confirmed that top managers often employ them to “justify” their actions<br />
with respect to outsiders or their employees. More importantly, our research also showed that<br />
in many of these cases the legitimacy with which consultants were supposed to provide their<br />
clients was very often contested. Scepticism and resistance usually came from the organisa-<br />
tion members directly concerned, i.e. workers and middle managers. Interestingly, the argu-<br />
ments used by those opposed to the consultancy recommendations were usually formulated in<br />
terms of the knowledge of the consultants. At the same time, our detailed case studies also<br />
revealed that top managers usually employed a variety of consultants to overcome the resis-<br />
tance from the inside stakeholders.<br />
The case studies further show that the reputation of the consultancy did not automati-<br />
cally guarantee the acceptance of its recommendations inside the company. In many cases<br />
most middle managers have remained reluctant or even hostile towards the outsiders. They<br />
perceived the consultants as willing executors of top management decisions, derided them in<br />
internal communications, and more or less openly questioned their competence; a hostility<br />
that ultimately prevented the implementation of the consultancy recommendations.<br />
Kipping and Armbrüster (2002) identify how the management of the client organisa-<br />
tion tried to overcome these problems and maintain the legitimacy provided by the consultants<br />
for their decisions. The reactions of top management included: (1) removing some of the most<br />
contested features of the consultancy recommendations, (2) negotiating the solution with<br />
those directly concerned, or even (3) “deception”, in this case pretending that the consultants<br />
were employees of the company in question rather than outsiders. More in general, the avail-<br />
able evidence from these cases suggests that in order to carry out changes within their own<br />
organisations, managers could not rely only on the legitimacy of the knowledge provided by<br />
the outside consultants. They also needed to enlist the active support of those concerned, dur-<br />
ing and beyond the consultancy project.<br />
3.3.4.4.2. Creation of a Common Language and its Translation<br />
The research in the <strong>CEMP</strong> programme shows that another important function of the actors<br />
within the management knowledge industry is to provide managers with a common language.<br />
This was already emphasised in the first report of the programme (Lindvall, 1998, i.e. Report<br />
1). The subsequent research provided further evidence. With respect to education there is for<br />
69
example a certain tendency of cross-national convergence concerning reading assignments in<br />
business schools (Report 11, i.e. Engwall and Pahlberg, 2001a and Report 12, i.e. Amdam,<br />
Larsen and Kvålshaugen, 2002). The management books mentioned in our surveys as most<br />
influential are also increasingly similar across Europe (Report 10, i.e. Alvarez and Mazza,<br />
2000; and Amdam, 2002). By reading the same books at business schools and by reading the<br />
international business press, managers across Europe not only legitimise their actions but also<br />
acquire a common language that enables them to communicate with each other. This tendency<br />
is strengthened by the fact that they to an increasing degree use the same consultants (Report<br />
6, i.e. Kipping and Armbrüster, 1999 and Report 16, i.e. Kipping, 2001).<br />
However, this does not necessarily mean that companies act in the same way, although<br />
they use the same labels for what they are doing. <strong>CEMP</strong> research has thus pointed out that<br />
labels are often used as rhetoric to cover a wide range of activities. When analysing the use of<br />
a label, it is thus important to keep in mind that management practice indeed is a question<br />
about events and behaviour in individual organisations. Studies of these events indicate that<br />
things that appear homogeneous at a high level of description are heterogeneous at lower lev-<br />
els. We can thus talk about “a heterogeneity in the homogeneity”. Another way to express it is<br />
that we expect different ideas and concepts to be represented differently in different contexts.<br />
In practice we thus observe hybrids, “bits and pieces”, and all sorts of combinations between<br />
organisations but also inside individual organisations, particularly as we observe them over<br />
time.<br />
As noted in Report 1 (Lindvall, 1998), some concepts are closed, with little opportu-<br />
nity for users to create their own definitions. Others are open, with many possibilities for us-<br />
ers to shape their own definitions, but the majority is probably “half-open”. In relation to this<br />
distinction it is important to point out that even such concepts that we tend to consider as pre-<br />
cise and closed may lead to variation in practice. One such example is the quality approach<br />
ISO 9000, which despite its very elaborated specifications leads to variations in practice (see<br />
Amorim, 2001). Both within firms and among external counterparts, such as consultants, this<br />
is a favourable situation since it enables them to translate the concepts and related practices to<br />
the specific situation and company. This can facilitate both the introduction of a new concept<br />
as well as its use.<br />
From evidence presented at the final conference in the <strong>CEMP</strong> programme it appears<br />
appropriate to look at three aspects which are significant for the far from perfect representa-<br />
tions that we find in practice. First, we may talk about communication aspects, second about<br />
processes of transformation, and finally the decoupling of ideas and practice (see Table 11).<br />
70
All three are appropriate to consider both in terms of top management and the organisation as<br />
a whole. On the first level we find the important promoters, who employ carriers, mainly con-<br />
sultants, for projects of dissemination. As we move toward the organisation level we may<br />
consider the effects of characteristics like size, history, administrative intensity, etc.<br />
Table 11. Three Aspects of Idea Diffusion in Organisations<br />
Level Communication Transformation Decoupling<br />
Top Management (1) Imperfect presentation (2) Translation, editing, etc. (3) Window-dressing, rhetoric<br />
Organisation (4) Lack of absorptive capacity (5) Power struggles (6) Routinisation over time<br />
Source: Concluding remarks at the <strong>CEMP</strong> final conference in Molde.<br />
Starting out at top management level it is evident that even if top management has a<br />
perfect acquaintance of the ideas to be distributed we may expect them to have difficulties to<br />
communicate them properly (1 in Table 11). However, we can also expect that top managers<br />
consciously change the original ideas to suit their purposes (2). This is what in the literature is<br />
called translation and editing (Czarniawska and Joerges, 1996; Latour, 1986 and Sahlin-<br />
Andersson, 1996). In addition there is considerable evidence that concepts and procedures are<br />
used by top-managers just as a part of rhetoric and a window-dressing in relation to various<br />
stakeholders (3).<br />
Looking at the organisation as a whole we have in terms of communication observed<br />
the lack of absorptive capacity (4), which of course is very much dependent on the need for<br />
the organisation to pursue its main tasks. These are likely to dominate the introduction of new<br />
ideas, particularly if they are not related to problems that are identified as important by or-<br />
ganisation members. These are also likely to be reluctant to accept the new ideas introduced<br />
by top management, since they in many cases will interfere with developed praxis and power<br />
structures (5). The reluctance is also to be expected from the fact that the introduction of new<br />
management ideas always has some implications for the power structure and resource alloca-<br />
tion in the organisation. Therefore, the introduction of new ideas or principles often implies<br />
that some parts of the organisation are more willing to take new ideas on board than others<br />
are. Finally, we should also note that over time there might also on the organisational level be<br />
a decoupling between the ideas and actual practice. In this instance it is a question of routini-<br />
71
sation over time that means that people say that they work according to certain principles al-<br />
though they in practice have adopted new ones (6).<br />
In the translation or editing of new concepts our research has highlighted the role of<br />
small, local consultancies (Crucini and Kipping, 2001). Interviews of consultants and client<br />
organisations in Italy suggest that the translation process takes place in two main ways. First<br />
of all, it implies a simplification of language and meanings from labels to real and under-<br />
standable practices. This also includes the intermediation with third parties, such as software<br />
houses and banks. Secondly, it consists of an adaptation or personalisation of the consulting<br />
approaches for the specific needs and characteristics of clients.<br />
At first sight, the linguistic problem appears to be a minor issue within consulting pro-<br />
cesses. However, from what emerges from the interviews held with Italian consultants this<br />
does not seem to be the case. Crucini and Kipping (2001, p. 253) thus report the following<br />
answer from a respondent: “Sometimes the use of foreign terms, even the names of the most<br />
well-known practices such as Business Process Reengineering, or Just-in-Time, creates con-<br />
fusion and diffidence”. This quote suggests that the main translation involves the language<br />
and not the contents. Closely connected to this is the kind of translation that occurs when con-<br />
sultants act as intermediaries between clients and third parties. From the evidence collected in<br />
Italy, it seems possible to distinguish two main kinds of intermediation. The first one takes<br />
place when the consultants use their knowledge to facilitate or to implement very technical<br />
changes in the client organisation. This happens for example when the clients, without assis-<br />
tance, buy some software products or starts to negotiate with software houses without realis-<br />
ing that they lack the technical skills to evaluate or implement what they are buying. A similar<br />
process might take place when clients have had a previous negative experience with other<br />
consultancies that have left them with the bill and a report but no real solutions. In this case,<br />
the consultant has to translate words into facts and conduct the implementation process within<br />
the client firm. The second type of intermediation appears less frequent, and it takes place<br />
when the consultant mediates between the client and financial institutions or between the cli-<br />
ent and suppliers.<br />
Overall therefore, the small, local consulting firms seem to offer their clients a kind of<br />
personal translation of the available labels and knowledge. The personal relationships be-<br />
tween the parties seem to facilitate the understanding and the acceptance of the consulting<br />
service. Thanks to the trust emerging from these relationships, the consultant becomes a sort<br />
of additional partner, a constant presence within the client organisation. In other words, it<br />
seems that mutual understanding and trust very often facilitate the implementation of consult-<br />
72
ing knowledge without really changing the contents, thus contributing to the convergence of<br />
practice, despite an adaptation and translation of labels into more understandable terminology.<br />
3.3.4.5. Implications for Convergence<br />
The research on diffusion in the third phase of the <strong>CEMP</strong> programme has revealed that<br />
institutions within the management knowledge industry do not only transfer management<br />
knowledge. They appear increasingly to also provide legitimisation and translate general<br />
management ideas into local contexts. Consequently, the view that these institutions diffuse<br />
management knowledge needs to be supplemented by the view that they serve as<br />
intermediators. Since the management knowledge industry is providing legitimisation as well<br />
as the creation of a common language, managers use this industry to secure their position and<br />
influence the different stakeholders. <strong>CEMP</strong> research thus suggests that there has been an<br />
increase over time in the significance of actors mediating between managers and company<br />
stakeholders. It also suggests that the use of intermediaries is positively related to the<br />
uncertainty of a company’s industry, i.e. the larger uncertainty as a result of<br />
internationalisation, ownership dispersion and competition, the larger the use of<br />
intermediaries. Finally, it suggests that management in companies is developing long-term<br />
relationship to mediators in order to get access to critical resources.<br />
These observations have implications for the question of convergence. Obviously,<br />
there is a clear tendency of convergence in Europe on the discourse level, or what we here<br />
have called the level of labels. The frequent consumption of the services provided by the<br />
business schools, management consultants and business press, also contributes to a conver-<br />
gence concerning management language. However, as Section 3.3.2 has shown, there is a<br />
tendency of polarisation among these institutions. At the same time as they are becoming<br />
more global, they also strengthen their local position. The function of the local institution is<br />
twofold. One the one hand, they contribute to convergence at the discursive level. On the<br />
other hand, since they also function as translators of global messages to local contexts, they<br />
serve as constraints regarding the convergence of management practice.<br />
3.4. CONCLUDING REMARKS<br />
It should be evident from the above that the <strong>CEMP</strong> programme has employed a systematic<br />
approach to cover the different aspects of the management knowledge industry. In so doing,<br />
the programme has employed a variety of methods in order to acquire different kinds of evi-<br />
dence and perspectives. This approach has implied that the research has been able to question<br />
73
some of the earlier assumptions of the programme and to acquire a deeper and better under-<br />
standing of the research object. This in turn has led to conclusions and policy implications,<br />
which will be dealt with in the following section.<br />
4.1. CONCLUSIONS<br />
4. CONCLUSIONS AND POLICY IMPLICATIONS<br />
The results summarised above will in this section be related to the main research objects of<br />
the <strong>CEMP</strong> programme. In the latter part of the section, future need for research will be identi-<br />
fied and policy implications will be highlighted.<br />
4.1.1. Institutions of Management Knowledge and the Convergence of European Business<br />
Practice<br />
As described in Section 1 the <strong>CEMP</strong> programme had three objectives. The first was:<br />
to judge to what extent education, research and consulting are contributing to a<br />
homogenisation in European business practice.<br />
In part 3.3.1 it was shown that management practice has evolved in waves, which differ sig-<br />
nificantly in terms of the dominant ideas, the focus of management attention, and the role of<br />
top managers. The most recent shift has emerged in the last two decades and became increas-<br />
ingly dominant during the 1990s. In this period the emphasis started to shift from corporate<br />
organisation and strategy towards the management of internal and external relationships. The<br />
co-ordination and control of such intra- and inter-organisational networks is partly enabled<br />
through the fast development of information technology. A number of new management prac-<br />
tices, concepts and tools have rapidly evolved at the same time, as there has been a tremen-<br />
dous rise of the management knowledge industry. However, there are differences between the<br />
fields in terms of their reaction to the changes in management practice. While popular man-<br />
agement publications and consulting seem to be first in capturing new trends, there is more<br />
inertia when it comes to academic publications and management education.<br />
One of the distinctive features of the most recent wave is the polarisation of the struc-<br />
ture within each of the three fields of the management knowledge industry (see Section 3.3.2).<br />
While the national level is gradually losing influence, both the global and the local levels are<br />
becoming more important. On the global level each field is characterised by the emergence of<br />
large and highly visible actors pushing for convergence. <strong>CEMP</strong> data show that consultants<br />
74
and a few media conglomerates are most advanced in terms of acting on a global level. There<br />
are also a few international business schools. However, in general, management education<br />
remains nationally driven. At the same time, parts of the management knowledge industry,<br />
especially the small consultancies, are very active on the local level.<br />
When it comes to content, we have observed a gradual blurring of the boundaries of<br />
the fields (see section 3.3.3). The blurring occurs because some actors belong to several fields<br />
and the fields are increasingly overlapping. For instance, consultants have started to co-<br />
operate with business schools by organising joint events. At the same time business school are<br />
offering consulting-type services in the form of tailor-made programmes for specific compa-<br />
nies. Media companies have also expanded their education-related activities. Some publishing<br />
companies have for example started to organise training events. They are also influencing<br />
education through ranking of business schools. In the same way companies are increasingly<br />
affecting educational institutions through external academic funding and the participation in<br />
accreditation projects. As a result of all these developments, there is a tendency for the man-<br />
agement knowledge industry as a whole to use the same labels and to diffuse similar ideas.<br />
Concerning diffusion, <strong>CEMP</strong> research confirms the importance of management educa-<br />
tion, media and consulting. However, their function is not limited to the transfer of manage-<br />
ment knowledge. In the third wave of management practice companies have to an increasing<br />
extent to defend their action in relation to various internal and external stakeholders, espe-<br />
cially players on the global financial markets. The legitimisation function of the different in-<br />
stitutions within the management knowledge industry has therefore increased significantly.<br />
There is also strong evidence for a growing importance of these institutions in the promotion<br />
of convergence at the discourse level. They especially contribute to the creation of a common<br />
management language and its translation to a local context. For the latter, local actors play a<br />
significant role as translators for global models.<br />
Overall it is clear that consultants and parts of the media are the most important actors<br />
promoting convergence. They do this by diffusing standardised labels globally and by trans-<br />
lating them into local and national contexts. In comparison education is still dominated by<br />
national institutions, which means that they have less of influence on the convergence proc-<br />
ess. Due to the blurring of boundaries the labels and underlying ideas are becoming increas-<br />
ingly similar across all of the institutions. However, despite these strong tendencies for con-<br />
vergence, there is considerable room for variation at the organisational level. This is due to<br />
the possibility of actors to de-couple labels from practice as well as the translation taking<br />
75
place at local levels. In this context it should be noted that neither de-coupling nor translation<br />
are necessarily smooth and uncontested processes.<br />
<strong>CEMP</strong> research also shows that most of the dominant and visible actors at the global<br />
level in consulting and media, but to a more limited extent in education, are of American ori-<br />
gin and ownership. This means that the role models and the providers of labels and underlying<br />
ideas for European actors are coming from the United States. The main role of the European<br />
actors seems to be the translation of these labels and ideas into the local context. Thus, some<br />
of the ideas originating in European management practice might be packaged and sold back to<br />
Europe by dominant US actors in the management knowledge industry. The fact that most<br />
ideas are packaged in the United States might also be behind the extent of de-coupling and the<br />
friction occurring in the translation process in Europe.<br />
4.1.2. Differences between Different Parts of Europe<br />
A second object of the <strong>CEMP</strong> programme was<br />
to determine whether this homogenisation is more developed in some parts of<br />
Europe than in others.<br />
Concerning education the programme has primarily categorised different regions in Europe<br />
according to how they have responded to the influence for the American system of manage-<br />
ment education (Engwall and Zamagni, 1998). It is those parts of Europe that first developed<br />
their own indigenous traditions in business education that show the largest resistance to the<br />
American model. The pre-eminent example is Germany, with its own tradition of business<br />
economics. In Germany the modern MBA programmes have not gained any strong influence<br />
in the German business schools (Handelshochschulen). Another example of a country that has<br />
shown resistance to the US system is France.<br />
Countries where the American model has been regarded as a challenge to university<br />
education constitute another group. Italy and Spain are among those countries. A third group<br />
consists of countries where the American model has contributed to change a German model.<br />
The Nordic countries have gradually adopted the American business administration model<br />
within an organisational setting based on the German model. Also the Netherlands show a<br />
dual pattern by adopting both the German and American models within university structures.<br />
Finally, the last category is the late adopters of the American model. The United Kingdom<br />
76
plays an important role within that category, since it is the country where the MBA pro-<br />
grammes have expanded most rapidly in Europe.<br />
Since media is a highly heterogeneous field (general and specialised newspapers, aca-<br />
demic research publications (books and journals) and university textbooks, magazines, popu-<br />
lar books, etc.) the strategy of the <strong>CEMP</strong> research has been to examine in-depth three coun-<br />
tries of different European business systems. They are (1) Denmark (as representative of Nor-<br />
dic business systems), (2) the United Kingdom; and (3) Italy (complemented with data from<br />
France and Spain as a representative of a Southern European system). Regarding the structure<br />
of the field (types of media and relationships among types), it seems remarkably equivalent<br />
across business systems. In each of the countries studied there are one or two well-established<br />
newspapers specialised in business and economics with significant circulation, and a number<br />
of other specialised periodicals selling far fewer copies. All the important general newspapers<br />
carry sections on management. In each of the countries studied there are also one or two<br />
weeklies or monthlies usually patterned both in layout and content after the US examples of<br />
Business Week or Fortune.<br />
The United Kingdom is the only country whose periodicals enjoy a wide readership in<br />
other European countries, de facto becoming, European publications. However, they never<br />
reach the circulation of the national business newspapers. At the same time they act as role<br />
models for the national business periodicals in terms of design and content. Similarly, in book<br />
publishing there are some trends towards the emergence of a few dominant European actors<br />
such as Pearson.<br />
Despite national ownership of most media companies there are some indications for<br />
the increasing similarity of content. Business, management and economic matters have be-<br />
come an important part of the information available through the press, both daily and periodi-<br />
cal. In the three countries explored, the “explosion” of the importance of these topics occurred<br />
in a similar point in time (mid-1980’s), with an ideological celebration of market forces and a<br />
sort of popular capitalism (both through entrepreneurship and through easier access to stock<br />
exchanges). In sum, there is a very high structural equivalence in the media, and increasing<br />
convergence of content across European business systems.<br />
In terms of the consulting field, <strong>CEMP</strong> research revealed considerable differences in<br />
terms of the supply and the consumption of consultancy services in different parts of Europe.<br />
Table 12 thus suggests broadly a North-South divide, with Germany, the Netherlands, the<br />
Nordic countries and the Untied Kingdom showing a significant level of consulting activities<br />
relative to their GDP (which we called “intensity”). Among the southern European countries<br />
77
consulting activities appear highest in Spain. This means that large companies in these coun-<br />
tries have fairly easy and rapid access to new management concepts through the consultancies<br />
– a fact confirmed by our case study research (Report 16, i.e. Kipping, 2001). In terms of<br />
convergence, we also need to take into account factors determining the speed and extent to<br />
which these concepts are subsequently diffused throughout these economies. Here we need to<br />
look at the concentration of consultancy markets (where a low level indicates the presence of<br />
many small, usually locally based consultancies) and the reach of the consultants (where a<br />
high value suggests that consultancies also count many small and medium sized companies<br />
among their clients). According to these criteria, new management concepts can be expected<br />
to diffuse most widely in Germany, the Nordic countries, the Netherlands and Italy.<br />
Table 12. Dimensions of the Consultancy Fields in Western Europe<br />
Characteristics<br />
Level of<br />
Development<br />
Supply Side Demand Side<br />
Size of<br />
Consultancies<br />
Origin of<br />
Consultancies<br />
Service Type Client Type:<br />
Activity<br />
Client Type:<br />
Area Intensity Concentration Americanisation Strategy Focus Coverage Reach<br />
Nordic Countries Medium Medium Medium/Low High Medium/High High<br />
United Kingdom High High High Medium High Medium<br />
The Netherlands Medium High Medium High High Medium/High<br />
Germany High Low Low/Medium High Medium Very High<br />
France Medium/Low Medium Medium Medium/High Medium/Low Medium<br />
Italy Low/Medium Low Low Medium Low High/Medium<br />
Spain Medium Medium/High Low/Medium Low Medium/Low Medium/Low<br />
Source: <strong>CEMP</strong> Report No. 6 (Kipping and Armbrüster, 1999).<br />
Combining these two observations, we can therefore conclude that new management<br />
concepts will disseminate quickly and widely in Germany, the Nordic countries and the Neth-<br />
erlands. In the United Kingdom and Spain, they will also be received fairly rapidly, but their<br />
use will largely remain confined to a few, especially international companies. The situation in<br />
France and Italy is somewhere in the middle, because new management concepts are likely to<br />
reach them later. In the Italian case, though, subsequent convergence is likely to occur fairly<br />
quickly, especially in the more developed regions of the country, due to the presence of many<br />
small, locally based consultancies.<br />
78<br />
Size
Overall <strong>CEMP</strong> research thus shows that there are certain differences in the speed and<br />
extent of the convergence process in the various parts of Europe. Our results indicate that<br />
these differences are mainly driven by (1) the existence of global management knowledge<br />
institutions, and (2) language capabilities in a given country. Not surprisingly therefore, the<br />
United Kingdom is usually early in Europe to adopt new management concepts and ideas.<br />
However, the data can only confirm this for London and the south-east of England. Due to its<br />
strong position in management education and publishing the London based institutions are<br />
spreading new ideas inside and outside Europe.<br />
Concerning other parts of Europe, the Scandinavian countries appear to be fast to<br />
adapt new management ideas (see Report 3, i.e. Lindvall and Pahlberg, 1998) due to a high<br />
fluency in English and the existence of global actors. In middle Europe, Germany and the<br />
Netherlands are also rapid to acquire new ideas due to the presence of global actors, mainly<br />
consultants, and the availability of local translators (cf. evidence on quality models, Report<br />
16, i.e. Kipping, 2001). In France, however, new concepts appear to be adopted later and to a<br />
lesser extent. The southern European countries also show a diverse picture. While in Spain<br />
business schools and consultancies diffuse new ideas to the large companies, there are doubts<br />
regarding the diffusion to small companies. Like France, Italy appears to be less influenced by<br />
global management ideas, although there are regional variations (Report 6, i.e. Kipping and<br />
Armbrüster, 1999).<br />
4.1.3. Theory Development<br />
The <strong>CEMP</strong> programme was from the beginning influenced mainly by two well-known re-<br />
search traditions within organisational studies: the new institutional theory and business sys-<br />
tems approach. Although both approaches have been very helpful for the programme they<br />
have also been found of having some limitations. While the first has appeared too narrow for<br />
the understanding of the convergence of management practice, the latter has been found less<br />
relevant because the national dimension has become less important for the activities of the<br />
management knowledge industry.<br />
Hence, other theories might better explain developments within the management<br />
knowledge industry and its relation to practice. In the choice between alternative approaches<br />
those focusing on exchange and intermediation have been found to be particularly useful. For<br />
the future the group considers dynamic theories on networks and on stakeholder relationships<br />
to have an especially strength as analytical tools. In addition, it appears important to take<br />
rhetoric into consideration to an increasing extent in the analysis.<br />
79
4.1.4. The Importance of the European Dimension in the Research<br />
The focus of the <strong>CEMP</strong> programme on the creation of European management practice has of<br />
course implied that the European dimension has been central in the research. The studies un-<br />
dertaken have thus covered a large number of European countries (cf. Section 3.2.3 above).<br />
This has been accomplished through a co-operation with sub-contractors and colleagues<br />
throughout Europe. As will be pointed out in Section 5.2 below this means that representa-<br />
tives from most countries within the European Union (exceptions were Belgium, Luxembourg<br />
and Greece) have been involved in the programme in one way or another. In addition, persons<br />
from non-member European countries (Norway and Switzerland) and non-European countries<br />
(Australia, Canada, Israel, New Zealand, Turkey and the United States) have participated in<br />
<strong>CEMP</strong> events. This has no doubt implied a communication of European ideas to a wide audi-<br />
ence.<br />
Also in terms of the presentation of the results <strong>CEMP</strong> researchers have succeeded to<br />
cover most of the European countries (cf. further Section 5.2). Of the more than one hundred<br />
presentations about one-third were made in Northern Europe, and one-third in mid-European<br />
countries, while about one-sixth each was made in Southern Europe and overseas, respec-<br />
tively.<br />
It can thus be no doubt that the <strong>CEMP</strong> programme has had a strong European dimen-<br />
sion. This has been true both in terms of the object of study – the creation of European man-<br />
agement practice – and in terms of collaboration between scientists and dissemination of re-<br />
search results. For the <strong>CEMP</strong> team this has been a most rewarding experience.<br />
4.2. FURTHER RESEARCH<br />
At the same time as the research within the <strong>CEMP</strong> programme has resulted in a number of<br />
publications and presentations, it has also raised new research questions. Among these the<br />
<strong>CEMP</strong> team has particularly found it important to devote further research to the increasing<br />
importance of intermediation between corporate managers and stakeholders provided by a<br />
wide range of intermediaries, i.e. organisations assisting companies to interact with their in-<br />
creasingly complex environment. These intermediaries do not only provide expertise but also<br />
legitimisation, communication, and networks of relationships. For instance, in relation to fi-<br />
nancial markets companies are increasingly relying on presentations through the media, often<br />
supported by communication and image consultants, to make their shareholder value strate-<br />
gies public. They also hire consulting firms to reinsure investors that they are following the<br />
latest management practices. In labour markets recruitment consultants, headhunters, and<br />
80
temp agencies constitute these intermediaries. In relation to civil society – which includes<br />
consumer and environmental movements, ad hoc single-issue groups, etc. – companies use<br />
services provided by public relations firms as well as specialists in community and social is-<br />
sues. For their relationship with governments they increasingly employ professional lobbyists<br />
and consulting firms in addition to their traditional representation via trade associations.<br />
These developments raise serious concern regarding transparency and accountability.<br />
In many instances, companies use intermediaries such as consultants to disguise their in-<br />
volvement in controversial issues and "wrong-doings". There is also some evidence that com-<br />
panies put the blame on intermediaries to avoid taking responsibility for unpopular decisions.<br />
Against the described background the <strong>CEMP</strong> team has found it important to better<br />
understand the emergence of these intermediaries and their role in helping management to<br />
deal with financial markets, labour markets, civil society and governments. In so doing, a<br />
step-wise approach is considered appropriate. First, the development and professionalisation<br />
of these intermediaries will be examined, namely with respect to the traditional forms of rep-<br />
resentation of stakeholder interests such as business associations or trade unions. Second, the<br />
activities of these intermediaries in relation to both managers and the above mentioned stake-<br />
holders will be analysed. Third, and finally, the intention is to analyse the response of differ-<br />
ent stakeholders to the development of intermediaries and the increasing difficulty to appor-<br />
tion responsibility.<br />
The planned research, which has been given the name Responsibility in the Interme-<br />
diation Society in Europe (RISE), builds on the results and experiences obtained within the<br />
<strong>CEMP</strong> programme. However, it also implies a more profound analysis of significant proc-<br />
esses in the modern society. In addition to the planned RISE programme a number of different<br />
other research initiatives can be expected as a result of the interaction in the <strong>CEMP</strong> pro-<br />
gramme.<br />
4.3. POLICY IMPLICATIONS<br />
Already at the outset of the <strong>CEMP</strong> programme it was expected that there would be significant<br />
policy implications of the research. The third aim of the programme was therefore:<br />
to contribute to an improvement of the European dimension in the diffusion and<br />
consumption of management knowledge.<br />
In relation to this aim we conclude that there is a strong need to promote learning and diffu-<br />
sion of European best practices instead of depending on concepts developed and packaged<br />
81
outside Europe. This conclusion results from our finding that there are strong forces for con-<br />
vergence of management practice based on labels and ideas that originated in the United<br />
States. A problem for managers in European companies is therefore that these labels and ideas<br />
are not necessarily appropriate for the every-day practice in their companies. As a conse-<br />
quence of this, one of the roles of the knowledge management industry in Europe is the trans-<br />
lation of concepts developed and labelled overseas to a local context. The more remote these<br />
labels and ideas are from the contexts where they are supposed to be applied, the more diffi-<br />
cult it is to use them without major translations. Obviously, this is not an efficient process,<br />
because such translations are usually costly in terms of human and financial resources.<br />
Due to the dominance of American actors and ideas the wide range of European man-<br />
agement best practices goes largely unnoticed. This variety provides an excellent source for<br />
organisational learning and development. Currently this potential is not realised. Our most<br />
important suggestion therefore is to find ways to take advantage of the available ideas in<br />
Europe and encourage their dissemination. The diversity of management practices in itself is<br />
an important model especially in the current network society. It should therefore be protected<br />
and promoted within Europe and its transfer to other parts of the world could also be encour-<br />
aged.<br />
In order to realise the above-mentioned potential for organisational learning and de-<br />
velopment from European best practices there is a need to use the best-suited existing institu-<br />
tions and to develop alternative means of dissemination. Among the types of institutions ex-<br />
amined in this research consulting and media are difficult to influence by public policies,<br />
since they act on open markets. By contrast management education is more suitable because it<br />
is to a large extent located in the public domain. However, it is still dominated by national<br />
rather than Europe-wide interests and policies. In order to take advantage of the above-<br />
mentioned variety there is a need for co-ordination and co-operation at the European level.<br />
Although a number of steps have been taken in Europe to create the possibilities for faculty<br />
and students to circulate among European management education institutions, we suggest<br />
these initiatives are given more attention and resources. Priority should, for instance, be given<br />
to the efforts to establish the recognition of courses and degrees throughout Europe. Further,<br />
management degree programmes taking place in more than one country should be encour-<br />
aged. We also suggest that the production as well as the use of European textbooks and other<br />
teaching materials should be promoted.<br />
For the same reasons as above, we emphasise the need for more research dealing with<br />
the realities of business in Europe. The European Union has for a long time supported re-<br />
82
search on technical innovations. As the development and diffusion of management practices<br />
are essential for European business, we also suggest that research on European management<br />
innovation should be promoted within existing programmes and possibly through special ac-<br />
tions. These programmes should be based on a close co-operation between academia and the<br />
European business community.<br />
In addition to promoting European management education and research it is also nec-<br />
essary to develop and support other arenas where management ideas can be exchanged and<br />
further developed. This can take place both in more formally organised European professional<br />
organisations and through informal gatherings such as round-tables and other loosely struc-<br />
tured networks. Attempts should be made to widely diffuse the ideas generated in these fo-<br />
rums through a close co-operation with European media companies particularly the popular<br />
management press.<br />
An important precondition for these learning and dissemination activities is language<br />
proficiency. A central issue is therefore to actively support and promote language capabilities<br />
in all European countries.<br />
5. DISSEMINATION AND/OR EXPLOITATION OF RESULTS<br />
5.1. INTRODUCTION<br />
An important philosophy within the <strong>CEMP</strong> programme has been to put research results under<br />
scrutiny through examination at conferences, workshops, and seminars and through publica-<br />
tion review processes. Papers have been presented in a wide variety of disciplines, including<br />
management and organisation studies, international business and business history. The vari-<br />
ous events organised by the programme have also provided significant empirical input.<br />
5.2. CONFERENCES, WORKSHOPS AND SEMINARS<br />
During its existence the programme has organised all together 16 conferences, workshops and<br />
seminars (see Annex 7.1). All in all these events have attracted 231 individuals from 115<br />
institutions in 21 countries (see Table 13 and Annex 7.7). Since some persons have<br />
participated in more than one event, the total number of participations is almost 400.<br />
In terms of geographical representation, persons from most countries in the European<br />
Union have been involved in the events. The two most represented countries are Sweden and<br />
the United Kingdom, which is also the case in many other European conferences like the an-<br />
nual EGOS Colloquia. Among countries in Europe outside the European Union, Norway is<br />
83
well represented. The project has also attracted interest from researchers in Israel and Turkey<br />
as well as in Australia, Canada, New Zealand and the United States. When it comes to gender<br />
distribution, it can be noted that about one-third of the participants have been women. Among<br />
doctoral students involved in the project, the majority is female.<br />
Table 13. Participation in the Events Arranged by the Programme<br />
Country Number of Participants Number of Institutions Number of Participations<br />
Australia 5 3 6<br />
Austria 2 1 2<br />
Canada 4 3 4<br />
Denmark 18 3 28<br />
Finland 15 8 18<br />
France 20 13 22<br />
Germany 12 7 19<br />
Ireland 1 1 1<br />
Israel 2 1 3<br />
Italy 5 4 6<br />
New Zealand 1 1 2<br />
Norway 22 7 57<br />
Portugal 1 1 1<br />
Slovenia 1 1 1<br />
Spain 10 4 21<br />
Sweden 30 10 80<br />
Switzerland 2 2 3<br />
The Netherlands 16 7 28<br />
Turkey 7 4 11<br />
United Kingdom 48 31 73<br />
USA 9 3 9<br />
TOTAL 231 115 395<br />
Source: The table is based on Annex 7.7. Four firms/consultancies that attended a round table in Toulouse in<br />
June 2000 are included among the French institutions.<br />
84
The EGOS Colloquium, organised each summer in different parts of Europe, has been<br />
an important meeting-place for researchers interested in the project. During the first year of<br />
the project, there was a <strong>CEMP</strong>-related track at the 14 th EGOS meeting in Maastricht. As a<br />
result of the fruitful discussion there, the <strong>CEMP</strong> theme was accepted as a Standing Working<br />
Group inside EGOS. Lars Engwall and José Luis Alvarez have been involved as convenors at<br />
the EGOS meetings in Maastricht (1998), Warwick (1999) and Helsinki (2000) and Matthias<br />
Kipping was responsible for the track in Lyon (2001). Each <strong>CEMP</strong> theme has also organised<br />
workshops and conferences. The programme has highly benefited from research presented at<br />
these events where some of the initial hypotheses also have been contested, refined and de-<br />
veloped.<br />
With the permission from the Commission one <strong>CEMP</strong> event in September 1999 was<br />
also organised outside Europe. Lars Engwall together with Kerstin Sahlin-Andersson arranged<br />
a workshop at SCANCOR at Stanford University on the theme “Carriers of Management<br />
Knowledge”. This was of great value since American perspectives during the three days of<br />
discussions could be contrasted to those of the Europeans. The American participants in-<br />
cluded distinguished scholars such as professors James March, John Meyer and Walter Pow-<br />
ell. Members of the Executive Group have also made presentations at the Academy of Man-<br />
agement Meetings in Chicago in 1999 and Toronto 2000. At the 2001 meeting of the Acad-<br />
emy in Washington, DC, the <strong>CEMP</strong> programme was even mentioned in the Presidential Ad-<br />
dress (see further www.csom.umn.edu/wwwpages/faculty/vandeven/ahvhom.htm).<br />
<strong>CEMP</strong> researchers have presented papers and results from the project at the above<br />
mentioned events but also at a large number of conferences organised outside the project (see<br />
Annex 7.3 and Table 14). Totally more than one hundred such presentations have been made,<br />
of which the Executive Group members have accounted for about sixty per cent. Presentations<br />
have been made in thirteen European countries and five countries overseas. For natural rea-<br />
sons they have been most frequent in the years 1999 and 2000 (accounting for about three-<br />
fourth).<br />
Presentations have also been made to practitioners (see Annex 7.4). In terms of publi-<br />
cations this has occurred in daily journals (El Pais and Svenska Dagbladet) and the periodical<br />
efmd FORUM magazine (see Engwall and Pahlberg, 2000). Members of the Executive Group<br />
have also met with politicians (the Swedish Minister of Education as well as the Sub-<br />
committee on Education and Research of the Swedish parliament), company managers and<br />
consultants.<br />
85
Table 14. Country Coverage of Presentations by <strong>CEMP</strong> Researchers<br />
Region Country 1998 1999 2000 2001 Total<br />
North Denmark 1 3 1 2 7<br />
Finland 4 5 9<br />
Norway 1 5 1 3 10<br />
Sweden 1 1 4 5 11<br />
Subtotal North 3 13 11 10 37<br />
Middle Austria 1 1<br />
France 1 1 7 1 10<br />
Germany 2 2<br />
Switzerland 5 5<br />
The Netherlands 4 1 5<br />
UK 14 14<br />
Subtotal Middle 11 17 8 1 37<br />
South Italy 2 4 1 7<br />
Portugal 1 1<br />
Spain 4 2 6<br />
Subtotal South 2 0 9 3 14<br />
Overseas Australia 1 1<br />
Canada 2 2<br />
HongKong 1 1<br />
Japan 1 1<br />
USA 10 3 1 14<br />
Subtotal Overseas 0 11 7 1 19<br />
Total All Regions 16 41 35 15 107<br />
Source: The table is based on Annex 7.3.<br />
86
5.3. DOCTORAL PROGRAMMES AND DISSEMINATION TO STUDENTS<br />
In June 2000, a summer school with the support of Nordic funding was arranged in Helsinki<br />
for 25 doctoral students over the theme “The Diffusion of Modern Management Ideas”. The<br />
theme co-ordinators in <strong>CEMP</strong> all participated as faculty. Another similar initiative has been<br />
taken by Matthias Kipping by developing a MSc in International Consultancy and Account-<br />
ing, which has been running at the University of Reading from the academic year 2000/01.<br />
In Sweden a doctoral programme on “Management and IT”, in which <strong>CEMP</strong>-related<br />
issues are treated, started in September 2001. In this unique programme, seven Swedish uni-<br />
versities and university colleges are collaborating with Lars Engwall as chairman. The De-<br />
partment of Business Studies in Uppsala has also been granted the status of Marie Curie<br />
Training Site by the European Union as a result of its participation in the EUDOKMA pro-<br />
gramme (The European Doctoral School on Knowledge and Management). The aim of this<br />
programme, in which eight European academic institutions participate, is to promote research<br />
programmes and doctoral training in knowledge and management. This project provides good<br />
opportunities to discuss and diffuse the results of <strong>CEMP</strong> research.<br />
<strong>CEMP</strong> research results have also been presented several times for doctoral students at<br />
the Copenhagen Business School. Similarly lectures on <strong>CEMP</strong> results have been given to un-<br />
dergraduates in business studies at Uppsala University, where also a <strong>CEMP</strong>-related doctoral<br />
course was offered in 1999. Four doctoral dissertations by <strong>CEMP</strong> researchers have been fin-<br />
ished (Rolv Petter Amdam, Haldor Byrkjeflot, Richard Danell and Ragnhild Kvålshaugen)<br />
and four more are expected in 2002/2003 (Celeste Amorim, Cristina Crucini, Tina Hedmo and<br />
Eirinn Larsen). In addition, other doctoral students affiliated to the <strong>CEMP</strong> programme are<br />
expected to defend their theses in 2003.<br />
5.4. PUBLICATIONS<br />
In addition to the seventeen reports delivered to Brussels the results from the programme have<br />
also been disseminated by <strong>CEMP</strong> researchers through 58 publications already published and<br />
in 20 publications which are in press (see Annex 7.6 and Table 15). Seven of the publications<br />
are books, four dissertations and two special issues of academic journals. In addition there are<br />
30 articles, 24 book chapters, two book reviews and nine reports. Already in 1998 six publica-<br />
tions came out of the programme and the following three years 17, 19 and 16 publications<br />
appeared. A publication record on this level is expected in 2002, and for 2003 there is already<br />
known that two books will be published. For 2004 Lars Engwall has agreed to edit a special<br />
87
issue on the dissemination of management knowledge for an internationally recognised aca-<br />
demic journal.<br />
Table 15. Publications by <strong>CEMP</strong> Researchers<br />
Type 1998 1999 2000 2001 2002 2003 Total<br />
Book 1 1 3 2 7<br />
Dissertation 2 2 4<br />
Special Issue 2 2<br />
Article 4 9 15 2 30<br />
Book Chapter 5 6 13 24<br />
Book Review 2 2<br />
Report 1 1 2 5 9<br />
Total 6 17 19 16 18 2 78<br />
Source: The table is based in Annex 7.6.<br />
Of the books, Management Consulting: Emergence and Dynamics of a Knowledge<br />
Industry (Oxford University Press, edited by Matthias Kipping and Lars Engwall), Carriers of<br />
Management Knowledge: Ideas and their Circulation (Stanford University Press, edited by<br />
Kerstin Sahlin-Andersson and Lars Engwall) and Inside the Business Schools: The Content of<br />
Management Education in Europe (Abstrakt Press, edited by Rolv Petter Amdam, Ragnhild<br />
Kvålshaugen and Eirinn Larsen) will be on the market during the spring of 2002. A volume<br />
from the media theme (Alvarez, Mazza and Strandgaard, 2002) is under preparation. The in-<br />
tention is also to publish a volume on the results presented in this final report.<br />
Articles have been published in international journals such as Business and Economic<br />
History, Enterprises et Histoire, Journal of Organizational Change Management and Organi-<br />
zation Studies as well as in national journals. Special issues of the French journal Enterprises<br />
et Historire and the Nordic journal Nordiske Organisasjonsstudier (Engwall and Sevón,<br />
2000) focused on <strong>CEMP</strong>-related results. As already mentioned above, four doctoral disserta-<br />
tions by <strong>CEMP</strong> scholars have been defended and additional ones are expected.<br />
In terms of the language of publication, three-fourth of the publications are in English<br />
(Table 16). The non-English publications are primarily articles, which have been published in<br />
the above mentioned special issues.<br />
88
Table 16. Language of the Publications Published by <strong>CEMP</strong> Researchers<br />
Type English Non-English Total<br />
Book 7 0 7<br />
Dissertation 2 2 4<br />
Special issue 0 2 2<br />
Article 17 13 30<br />
Book Chapter 21 3 24<br />
Book Review 2 0 2<br />
Report 9 0 9<br />
Total 58 20 78<br />
5.5. WEB-SITE<br />
The project has been presented on a web-site (www.fek.uu.se/cemp) which was established in<br />
1998/99 and continuously has been updated. On this site, a project description, the structure of<br />
the programme, names and addresses to people involved as well as activities and publications<br />
within the project are presented. The seventeen reports (see Annex 7.5) are also available<br />
through this site.<br />
5.6. CONTINUATION AND FOLLOW-UP OF RESULTS<br />
The <strong>CEMP</strong> programme has created a high level of visibility and its results have stimulated<br />
considerable discussion. Although the project has now formally come to its end, the network<br />
of people involved will have several opportunities to meet and continue the work on the re-<br />
search issues it has developed. The Special Working Group within EGOS will continue its<br />
work. In 2002 José Luis Alvarez will even be the main responsible for the EGOS meeting in<br />
Barcelona 4-7 July, 2002. At this meeting the Special Working Group created in relation to<br />
the <strong>CEMP</strong> programme will host the sub-theme “Management Ideas and Organizational Poli-<br />
tics”. The track, which will be convened by Lars Engwall and Matthias Kipping, has attracted<br />
42 submissions, of which less than fifty per cent can be accepted.<br />
As already mentioned above in Section 5.4 a number of publications are likely to<br />
come out of the programme after it has officially finished. In addition, as described in Section<br />
4.2, the <strong>CEMP</strong> group plans further research.<br />
89
6. ACKNOWLEDGEMENTS AND REFERENCES<br />
6.1. ACKNOWLEDGEMENTS<br />
Members of the <strong>CEMP</strong> group likes to express their sincere thanks to the European Union for<br />
the funding of the programme. In Brussels the group particularly wants to thank Mr. Ronan<br />
O'Brien for a very constructive co-operation. Our thanks also go to all the persons who have<br />
been involved in the programme in one way or another. The contributions of scholars to the<br />
workshops, seminars and conferences have been very crucial for the development of the pro-<br />
gramme. The same is true for all the support we have received from a number of persons who<br />
have worked behind the scenes to organise these events. Finally, our thanks of course go to<br />
our home institutions for their support.<br />
6.2. REFERENCES<br />
Aldrick, P., 1998, “Staying at Home”, Management Consultant International, October.<br />
Alvarez, J. L. and C. Mazza, 2000, The Consumption of Management Publications, <strong>CEMP</strong><br />
Report No. 10, March.<br />
Alvarez, J. L., 2000, ”Theories of Managerial Action and their Impact on the Conceptualization<br />
of Executive Careers”, in M. Peiperl and M. Arthur (eds.), Career Frontiers: New Conceptions<br />
of Working Lives, Oxford: Oxford University Press, pp. 127-137.<br />
Alvarez, J. L., C. Mazza and J. Mur, 1999, The Management Publishing Industry in Europe,<br />
<strong>CEMP</strong> Report No. 5, June.<br />
Alvarez, J. L., 1997, (ed.), The Diffusion and Consumption of Business Knowledge, London:<br />
Macmillan.<br />
Alvesson, M., 1999, “Methodology for Close up Studies – Struggling with Closeness and<br />
Closure”, Working Paper, Institute of Economic Research, No. 1999/4, School of Economics,<br />
Lund University.<br />
Amdam, R. P. and R. Kvålshaugen, 1999, Management Education in Europe – A Literature<br />
Review, <strong>CEMP</strong> Report No. 4, September 1998.<br />
Amdam, R. P., 1999. Utdanning, økonomi og ledelse: Utviklingen av den økonomiskadministrative<br />
utdanningen 1936-1985, Oslo: Unipub.<br />
Amdam, R. P., 2001, “Business Schools between Academia and the Service Industry:<br />
Changes in European Business Education in the 20th Century”, Paper to the Business History<br />
Conference, Miami, April 2001<br />
Amdam, R. P., 2002, “Hvordan oppfatter norske ledere moderne ledelse?”, (forthcoming).<br />
Amdam, R. P., R. Kvålshaugen and E. Larsen (eds.), 2002, Inside the Business Schools: Management<br />
Education in Europe, Oslo: Abstrakt Press (forthcoming).<br />
Amdam R. P., E. Larsen and R. Kvålshaugen, 2000, The Content of Management Education<br />
in Europe, <strong>CEMP</strong> Report No. 12, September.<br />
Amorim, C. 2001, “Surveys of Management Innovations in Europe: Spain and Portugal” and<br />
90
“TQM in Spain and Portugal”, in Kipping, M., 2001, Consultancies and the Creation of<br />
European Management Practice, <strong>CEMP</strong> Report No. 16, July, pp. 47-69 and 144-168.<br />
Argyris, C., 1990, Overcoming Organizational Defences: Transforming Organizational<br />
Learning, Boston, MA: Allyn and Bacon.<br />
Arnoldus, D., 2000, “The Role of Consultancies in the Transformation of the Dutch Banking<br />
Sector, 1950s to 1990s”, Entreprises et Histoire, 25, October, pp. 65-81.<br />
Arnoldus D. and Dankers J., 2001, “Management Consultancies in the Dutch Banking Sector,<br />
1950s to 1990s”, Paper presented at the 17th EGOS Colloquium, Lyon, 5-7 July 2001, Subtheme<br />
29: The Travel of Ideas.<br />
Barley, S. R. and G. Kunda, 1992, “Design and Devotion: Surges of Rational and Normative<br />
Ideologies of Control in Managerial Discourse”, Administrative Science Quarterly, 37, September,<br />
pp. 363-399.<br />
Bartlett, C. A. 1998, “McKinsey & Company: Managing Knowledge and Learning”, Boston,<br />
MA: Harvard Business School Case Study (Revised version, first version 1997).<br />
Baumard, P., 1999, Tacit Knowledge in Organizations, London: Sage.<br />
Beatty, J., 1998, The World According to Peter Drucker, New York: Free Press.<br />
Bedeian, A. G. and D. A. Wren, 2001, “Most Influential Management Books of the 20 th Century”,<br />
Organizational Dynamics, 29, No. 3, pp. 221-225.<br />
Bourdieu, P., 1989, La Noblesse d’état, Paris: Minuit.<br />
Boutaiba, S. and J. Strandgaard Pedersen, 2002, “Creating MBA Identity: Between Field and<br />
Organization”, in R. P. Amdam, R. Kvålshaugen and E. Larsen (eds.) Inside the Business<br />
Schools: Management Education in Europe, Oslo: Abstrakt Press (forthcoming).<br />
Byrkjeflot, H., 1999a, The Structure of Management Education in Europe, <strong>CEMP</strong> Report No.<br />
8, November.<br />
Byrkjeflot, H., 1999b, Modernisering og ledelse – om samfunnsmessige betingelser for demokratisk<br />
lederskap, Doctoral dissertation, University of Bergen.<br />
Byrkjeflot, H., 1999c, “Ledelsesutfordringer ved årtusenskiftet”, Magma, 5, pp. 35-46.<br />
Byrkjeflot, H., 2001, “Management Education and Selection of Top Managers in Europe and<br />
the United States”, LOS Report R0103.<br />
Carlson, S., 1951, Executive Behaviour: A Study of the Workload and Working Methods of<br />
Managing Directors, Stockholm: Strömbergs.<br />
Castells, M., 2000, The Rise of the Networks Society, Oxford: Blackwell (Second Edition).<br />
Chandler, A., 1962, Strategy and Structure. Chapters in the History of the American Industrial<br />
Enterprise, Cambridge, MA: MIT Press.<br />
Chandler, A., 1977, The Visible Hand. The Managerial Revolution in American Business,<br />
Cambridge, MA: The Belknap Press of Harvard University Press.<br />
Chandler, A., 1990, Scale and Scope. The Dynamics of Industrial Capitalism, Cambridge,<br />
MA, The Belknap Press of Harvard University Press.<br />
Chandler, A., F. Amatori and T. Hikino (eds.), 1997, Big Business and the Wealth of Nations,<br />
New York: Cambridge University Press.<br />
Channon, D., 1973, The Strategy and Structure of British Enterprise, London, Macmillan.<br />
91
Chisholm, R. F. 1998: Developing Network Organizations: Learning from Practice and Theory,<br />
Reading, MA: Addison-Wesley.<br />
Clark, T., 1995, Managing Consultants. Consultancy as the Management of Impressions,<br />
Buckingham: Open University Press.<br />
Clark T. and Greatbatch D., 2002, “Collaborative Relationships in the Creation and Fashioning<br />
of Management Ideas: Gurus, Editors and Managers”, in M. Kipping and L. Engwall,<br />
(eds.), Management Consulting: Emergence and Dynamics of a Knowledge Industry, Oxford:<br />
Oxford University Press (forthcoming).<br />
Clark, T. and G. Salaman, 1998, “Creating the Right Impression: Towards a Dramaturgy of<br />
Management Consultancy”, The Service Industries Journal, 18, January, pp. 18-38.<br />
Covey, S., 1990, The Seven Habits of Highly Effective People, New York: Fireside Book.<br />
Crucini, C. and M. Kipping, 2001, “Management Consultancies as Global Change Agents?<br />
Evidence from Italy”, Journal of Organizational Change Management, 14, No. 5, pp. 570-<br />
589.<br />
Czarniawska, B. and B. Joerges, 1996, “Travels of Ideas”, in B. Czarniawska and G. Sevón<br />
(eds.), Translating Organizational Change, Berlin: de Gruyter, pp 13-49.<br />
DiMaggio, P. J. and W. W. Powell, 1983, “The Iron Cage Revisited: Institutional Isomorphism<br />
and Collective Rationality in Organizational Fields”, American Sociology Review, 48,<br />
No. 2, pp. 147-160.<br />
Djelic, M.-L., 1998, Exporting the American Model, Oxford: Oxford University Press.<br />
Drucker, P. F., 1946, Concept of Corporation, London: John Day.<br />
Drucker, P. F., 1998, Peter Drucker on the Profession of Management, Boston, MA: Harvard<br />
Business School Press.<br />
Drucker, P. F., 1999, Management Challenges for the 21st Century, New York: Harper.<br />
Dyas, G. P. and H. T. Thanheiser, 1976, The Emerging European Enterprise. Strategy and<br />
Structure in French and German Industry, London: Macmillan.<br />
Engwall, L., 1998. “Mercury and Minerva: A Modern Multinational Academic Business Studies<br />
on a Global Scale”, in J. L. Alvarez (ed.), The Diffusion and Consumption of Business<br />
Knowledge, London: Macmillan, pp. 81-109.<br />
Engwall, L., 1999, The Carriers of European Management Ideas, <strong>CEMP</strong> Report No. 7, December.<br />
Engwall L. and V. Zagmani (eds.), 1998, Management Education in an Historical Perspective,<br />
Manchester: Manchester University Press.<br />
Engwall, L. and C. Eriksson, 2000, “Advising Corporate Superstars. CEOs and Consultancies<br />
in Top Swedish Corporations”, Paper presented at the Academy of Management Meeting in<br />
Toronto, August 2000.<br />
Engwall, L. and C. Pahlberg, 2001a, The Content of European Management Ideas, <strong>CEMP</strong><br />
Report No. 11, March.<br />
Engwall, L. and C. Pahlberg, 2001b, The Diffusion of European Management Ideas, <strong>CEMP</strong><br />
Report No. 17, October.<br />
Eriksson, C., 2002, Identity: Consultant (forthcoming).<br />
Ernst, B. and A. Kieser, 2002, “In Search of Explanations for the Consulting Explosion”, in<br />
92
K. Sahlin-Andersson and L. Engwall (eds.), Carriers of Management Knowledge: Ideas and<br />
their Circulation, Stanford: Stanford University Press (forthcoming).<br />
Faust M., 2002, “Consultancies as Actors in Knowledge Arenas: Evidence from Germany”, in<br />
M. Kipping and L. Engwall, (eds.), 2002, Management Consulting: Emergence and Dynamics<br />
of a Knowledge Industry, Oxford: Oxford University Press (forthcoming).<br />
Faust, M., 2000, ‘Warum boomt die Managementberatung? Und warum nicht zu allen Zeiten<br />
und überall?’, SOFI-Mitteilungen, 28: 59-85 (forthcoming in R. Schmidt, H. Gergs and M.<br />
Pohlmann (eds.), Managementsoziologie. Theorien, Forschungsperspektiven, Desiderate.<br />
Munich: Hampp).<br />
Flaherty, J. E., 1999, Peter Drucker: Shaping the Managerial Mind, San Francisco, CA:<br />
Jossey-Bass.<br />
Francke, R. H., T. W. Edlund and F. Oster III, 1990, “The Development of Strategic Management.<br />
Journal Quality and Article Impact”, Strategic Management Journal, 11, pp. 243-<br />
253.<br />
Fredrikson, J. W. (ed.), 1990, Perspectives on Strategic Management, New York: Harper<br />
Business.<br />
Gibbons M., et al, 1994, The New Production of Knowledge. The Dynamics of Science and<br />
Research in Contemporary Societies, London: Sage.<br />
Goleman, D., 1995, Emotional Intelligence, New York: Bantam Books.<br />
Gross, C., 2000, “The Dissemination of Consultancy Knowledge”, in M. Kipping and T.<br />
Armbrüster, The Content of Consultancy Work: Knowledge Generation, Codification and<br />
Dissemination, <strong>CEMP</strong> Report No. 13, October, pp. 134-164.<br />
Grönroos, K., 1990, Service Management and Marketing, Lexington, MA: Lexington Books.<br />
Guillén, M., 1994, Models of Management. Work, Authority, and Organization in a Comparative<br />
Perspective, Chicago, IL: University of Chicago Press.<br />
Guillén, M., 2001, The Limits of Convergence, Princeton, NY: Princeton University Press.<br />
Hammer, M. and J. Champy, 1993, Reengineering the Corporation, London: Nicholas Brealy.<br />
Hedmo, T, 1998, “European MBA Accreditation”, Paper presented at the <strong>CEMP</strong> Workshop in<br />
Lausanne, 20-21 November 1998.<br />
Hedmo, T., 1999, “Professional Associations as Arenas for the Diffusion of Management<br />
Ideas”, Paper presented at the EGOS Colloquium in Warwick, July 1999.<br />
Hedmo, T., 2001, “The Europeanisation of Management Education”, Paper presented at the<br />
16 th Scandinavian Academy of Management Meeting, Uppsala, Sweden, August 2001.<br />
Hedmo, T., 2002, “The Europeanisation of Management Education”, in R. P. Amdam, R.<br />
Kvålshaugen and E. Larsen (eds.) Inside the Business Schools: Management Education in<br />
Europe, Oslo: Abstrakt Press (forthcoming).<br />
Hofstede, G., 1980, Culture’s Consequences. International Differences in Work-Related Values,<br />
London: Sage.<br />
Huczynski, A. A., 1993, Management Gurus, What Makes Them and How to Become One,<br />
London: Routledge<br />
Håkansson, H. (ed.), 1982, International Marketing and Purchasing of Industrial Goods. An<br />
Interaction Approach, Chichester: Wiley.<br />
93
Jackall, R., 1988, Moral Mazes: The World of Corporate Managers, New York: Oxford University<br />
Press.<br />
Jones, T. M., 1995, “Instrumental Stakeholder Theory: A Synthesis of Ethics and Economics”,<br />
Academy of Management Review, 20, No. 2, pp. 404-437.<br />
Keeble, D. and J. Schwalbach, 1995, Management Consultancy in Europe, ESRC Centre for<br />
Business Research, University of Cambridge, Working Paper No. 1, February.<br />
Kieser, A., 1998, “Unternehmensberater – Händler in Problemen, Praktiken und Sinn”, in H.<br />
Glaser, E. F. Schröder and A. v. Werder (eds.) Organisation im Wandel der Märkte, Wiesbaden:<br />
Gabler, pp. 191-226.<br />
Kipping, M., 1998, “The Hidden Business Schools: Management Training in Germany since<br />
1945”, in L. Engwall and V. Zamagni (eds.), Management Education in an Historical Perspective,<br />
Manchester: Manchester University Press, pp. 95-110.<br />
Kipping, M., 1999, “American Management Consulting Companies in Western Europe, 1920<br />
to 1990: Products, Reputation and Relationships”, Business History Review, 73, No. 2, pp.<br />
199-220.<br />
Kipping, M., 2001a, Consultancies and the Creation of European Management Practice,<br />
<strong>CEMP</strong> Report No. 16, July.<br />
Kipping, M., 2001b, “The Evolution of Management Consultancy: Its Origins and Global<br />
Development”, in B. Curnow and J. Reuvid (eds.), The International Guide to Management<br />
Consultancy, London: Kogan, pp. 20-32.<br />
Kipping, M., 2002, “Trapped in Their Wave: The Evolution of Management Consultancies”,<br />
in Clark, T. and R. Fincham (eds.), Critical Consulting, Oxford: Blackwell, pp. 28-49.<br />
Kipping, M., 2003, The Consultancy Business: Historical and Comparative Perspectives,<br />
Oxford: Oxford University Press (forthcoming).<br />
Kipping, M. and C. Amorim, 2002, “Consultancies as Management Schools”, in Amdam, R.<br />
P., R. Kvålshaugen and E. Larsen (eds.), 2002, Inside the Business Schools: Management<br />
Education in Europe, Oslo: Abstrakt Press (forthcoming).<br />
Kipping, M. and T. Armbrüster, 1998, Management Consultants and Management Knowledge:<br />
A Literature Review, <strong>CEMP</strong> Report No. 2, December.<br />
Kipping, M. and T. Armbrüster, 1999, The Consultancy Field in Western Europe, <strong>CEMP</strong> Report<br />
No. 6, June.<br />
Kipping, M. and T. Armbrüster, 2000, The Content of Consultancy Work: Knowledge Generation,<br />
Codification and Dissemination, <strong>CEMP</strong> Report No. 13, October.<br />
Kipping, M. and O. Bjarnar (eds.), 1998, The Americanisation of European Business, London:<br />
Routledge.<br />
Kipping, M. and L. Engwall, (eds.), 2002, Management Consulting: Emergence and Dynamics<br />
of a Knowledge Industry, Oxford: Oxford University Press (forthcoming).<br />
Kipping, M., S. Furusten, S. and H. Gammelsæter, 1998/1999, “Converging towards American<br />
Dominance? Developments and Structures of the Consultancy Field in Western Europe”.<br />
Discussion Papers in Economics and Management, The University of Reading, Series A, Vol.<br />
XI, No 398.<br />
Kipping, M. and A. Scheybani, 1994, “From Scope to Scale: Tendances récentes du marché<br />
allemand du conseil en management”, Revue de l’IRES, 14, pp. 173-99.<br />
94
Kogut, B. and D. Parkinson, 1993, “The Diffusion of American Organizing Principles to<br />
Europe”, in B. Kogut (ed.), Country Competitiveness, Oxford: Oxford University Press, pp.<br />
179-202.<br />
Kvålshaugen, R., 2001a, The Role of Educational Background in Diffusion of Management<br />
Knowledge, <strong>CEMP</strong> Report No. 14, July.<br />
Kvålshaugen, R., 2001b, The Antecedents of Management Competence. The Role of Educational<br />
Background and Type of Work Experience, Doctoral dissertation, Norwegian School of<br />
Management, BI, Oslo, Norway.<br />
Latour, B., 1986, Science in Action, Milton Keynes: Open University Press.<br />
Lindvall, J., 1998, The Creation of Management Practice: A Literature Review, <strong>CEMP</strong> Report<br />
No. 1, September.<br />
Lindvall, J. and C. Pahlberg, 1998, Multinationals as Carriers of Management Practice,<br />
<strong>CEMP</strong> Report No. 3, December.<br />
Lindvall, J. and C. Pahlberg, 1999, “SAP/R3 as Carrier of Management Knowledge”, Paper<br />
presented at the SCANCOR workshop 16-17 September.<br />
Lipnack, J. and J. Stamps, 1994, The Age of the Network: Organizing Principles for the 21st<br />
Century, New York: Wiley.<br />
Locke, R. R., 1984, The End of the Practical Man: Entrepreneurship and Higher Education<br />
in Germany, France, and Great Britain, 1880-1940, Greenwich, CT: JAI Press<br />
Lorange, P., 1996. “Between Academia and Business: New Challenges for Today’s Modern<br />
Business Schools”, in R. P. Amdam (ed.), Management Education and Competitiveness:<br />
Europe, Japan and the United States, London and New York: Routledge, pp. 246-258.<br />
Maurice, M., F. Sellier and J.-J. Silvestre, 1986, The Social Foundations of Industrial Power,<br />
Cambridge, MA: MIT Press.<br />
Mazza, C., 1997, “The Popularization of Business Knowledge Diffusion: From Academic<br />
Knowledge to Popular Culture? ”, in J. L. Alvarez (ed.), The Production and Consumption of<br />
Business Knowledge in Europe, London: Macmillan, pp. 164-181.<br />
Mazza, C. and J. L. Alvarez, 2000, “Haute Couture or Prêt-à-Porter: Creating and Diffusing<br />
Management Practices Through the Popular Press”, Organization Studies, 21, No. 3, pp. 567-<br />
588.<br />
Mazza, C. and J. L. Alvarez, 2001, The Next Step: Media Influences on Knowledge-in-<br />
Practice, <strong>CEMP</strong> Report No. 15, July.<br />
McKenna, C. D., 1995, “The Origins of Modern Management Consulting”, Business and<br />
Economic History, 25, No. 1, pp. 51-58.<br />
Meister, J. C., 1998, Corporate Universities: Lessons in Building a World-Class Work Force,<br />
New York: McGraw-Hill.<br />
Merkle, J. A., 1980, Management and Ideology. The Legacy of the International Scientific<br />
Management Movement, Berkeley, CA: University of California Press.<br />
Meyer, H.-D., 1998, ”The German Handelshochschulen 1898-1933”, in L. Engwall and V.<br />
Zamagni (eds.), Management Education in an Historical Perspective, Manchester: Manchester<br />
University Press, pp. 19-33.<br />
Meyer, J., 2000, “Globalization and the Expansion and Standardization of Management”, in<br />
95
K. Sahlin-Andersson and L. Engwall (eds.), Carriers of Management Knowledge: Ideas and<br />
their Circulation, Stanford: Stanford University Press (forthcoming).<br />
Meyer, J. and B. Rowan, 1977, “Institutionalized Organizations: Formal Structure as Myth<br />
and Ceremony”, American Journal of Sociology, 12, No. 2, pp. 340-363.<br />
Mintzberg, H., 1996, “Musings on Management”, Harvard Business Review, 74, July-August,<br />
pp. 61-67.<br />
Mitchell, V-W., 1994, “Problems and Risks in the Purchasing of Consultancy Services”, The<br />
Service Industries Journal, 14, pp. 315-339.<br />
Nohria, N. and S. Ghoshal, 1997, The Differentiated Network, New York: The Free Press.<br />
Nonaka, I. and H. Takeuchi, 1995, The Knowledge-Creating Company, New York: Oxford<br />
University Press.<br />
Nowotny, H., P. Scott and M. Gibbons, 2001, Re-Thinking Science. Knowledge and the Public<br />
in an Age of Uncertainty, Cambridge: Polity Press.<br />
Penrose, E. T., 1959, The Theory of the Growth of the Firm, Oxford: Basil & Blackwell.<br />
Peters, T. J. and R. H. Waterman, 1982, In Search of Excellence: Lessons from American<br />
Best-Run Companies, New York: Harper & Row.<br />
Piaget, J., 1969, The Mechanisms of Perception, London: Routledge & Paul Kegan.<br />
Porter, L. W. And L. E. McKibbin, 1988, Management Education and Development. Drift of<br />
Thrust into the 21st Century?, New York: McGraw-Hill.<br />
Porter, M. E., 1980, Competitive Strategy, New York: Free Press.<br />
Powell, W. W. and P. J. DiMaggio (eds.), 1991, The New Institutionalism in Organizational<br />
Analysis, Chicago, IL: Chicago University Press.<br />
Puig, N., 2002, “Educating Spanish Managers: The United States, Modernizing Networks,<br />
and Business Schools in Spain, 1950-1975”, in R. P. Amdam, R. Kvålshaugen and E. Larsen<br />
(eds.), Inside the Business Schools: Management Education in Europe, Oslo: Abstrakt Press<br />
(forthcoming).<br />
Putnam, R. D., R. Leonardi and R. Y. Nanetti, 1993, Making Democracy Work. Civic Traditions<br />
in Modern Italy, Princeton, NJ: Princeton University Press.<br />
Roe, M. J., 1994, Strong Managers. Weak Owners, Princeton, NJ: Princeton University Press.<br />
Sahlin-Andersson, K., 1996, “Imitating by Editing Success. The Construction of Organizational<br />
Fields”, in Czarniawska, B. and G. Sevón (eds.), 1996, Translating Organizational<br />
Change, Berlin: de Gruyter, pp. 69-92.<br />
Sauviat, C., 1994, “Le conseil: un marché-réseau singulier”, in J. de Brandt and J. Gadrey<br />
(eds.), Relations de service, marchés de service, Paris: CNRS Editions, pp. 241-262.<br />
Schmitz, C. J., 1997, The Growth of Big Business in the United States and Western Europe,<br />
1850-1939, Cambridge: Cambridge University Press.<br />
Scott, W. R., 1995, Institutions and Organizations, Thousand Oaks, CA: Sage.<br />
Senge, P., 1990, Fifth Discipline, New York: Doubleday.<br />
Shenhav, Y. 1999, Manufacturing Rationality: The Engineering Foundations of the Managerial<br />
Revolution, Oxford: Oxford University Press.<br />
Sloan, A. P., 1965, My Years with General Motors, London Sidgwick & Jackson.<br />
96
Strambach S., 2001, “Surveys of Management Innovations in Europe: Germany and Britain”,<br />
in M. Kipping, Consultancies and the Creation of European Management Practice, <strong>CEMP</strong><br />
Report No. 16, July, pp. 28-46.<br />
Svejenova, S. and J. L. Alvarez, 1999, Contents and Influence of Management Academic Outlets,<br />
<strong>CEMP</strong> Report No. 9, September 1999.<br />
Takagi, J and L. de Carlo, 2002, “The Ephemeral National Model of Management Education:<br />
A Comparative Study of Five Management Programs in France”, in R. P. Amdam, R. Kvålshaugen<br />
and E. Larsen (eds.) Inside the Business Schools: Management Education in Europe,<br />
Oslo: Abstrakt Press (forthcoming).<br />
Wallerstein, I., 1999, The End of the World as We Know It: Social Science for the Twenty-first<br />
Century, Minneapolis, MI: University of Minnesota Press.<br />
Wedlin, L. 2000, “Business School Rankings and the Diffusion of Ideas”, Paper presented at<br />
the 16 th EGOS Colloquium in Helsinki, 2-4 July.<br />
Whitley, R. (ed.), 1992, European Business Systems: Firms and Markets in their National<br />
Contexts, London: Sage.<br />
Whitley, R., 1999, Divergent Capitalisms. The Social Structuring and Change of Business<br />
Systems, Oxford: Oxford University Press.<br />
Whitley, R. and P. Hull Kristensen, (eds.), 1996, The Changing European Firm. Limits to<br />
Convergence, London: Routledge.<br />
Whitley, R. and P. Hull Kristensen, (eds.), 1997, Governance at Work: The Social Regulation<br />
of Economic Relations, Oxford: Oxford University Press.<br />
Whittington, R. and M. Mayer, 2000, The European Corporation. Strategy, Structure and<br />
Social Science, Oxford: Oxford University Press.<br />
Whittington, R. and M. Mayer, 2001, “Mapping the Corporation: Strategy, Structure and Social<br />
Science in Europe, 1950s-1960s”, Paper presented at the <strong>CEMP</strong> Workshop on The Implementation<br />
of Management Ideas in European Companies, Molde, 4-6 May 2001.<br />
Williams, G., 1984, “The Economic Approach”, in B. R. Clark (ed.), Perspectives on Higher<br />
Education: Eight Disciplinary and Comparative Views, Berkeley, CA: University of California<br />
Press, pp. 79-105.<br />
Zysman, J., 1983, Governments, Markets and Growth: Financial Systems and Politics of Industrial<br />
Change, Ithaca, NY: Cornell University Press.<br />
7. ANNEXES<br />
7.1. CONFERENCES AND WORKSHOPS ARRANGED WITHIN THE PROGRAMME<br />
1998<br />
9-11 July Conference track at the 14 th EGOS Colloquium in Maastricht: “The Creation<br />
and Diffusion of Management Practice”.<br />
20-21 November Workshop at IMD, Lausanne: “Management Education and Management<br />
Practice in Europe”.<br />
1999<br />
97
23-25 April Co-ordination and integration meeting in Oslo.<br />
4-6 July Conference track at the 15 th EGOS Colloquium in Warwick: “Knowledge<br />
of Management: Production, Training and Diffusion”.<br />
19-21 August Conference track at the 15 th Nordic Conference on Business Studies in<br />
Helsinki: “Diffusion of Modern Management Ideas”.<br />
16-17 September Workshop at SCANCOR, Stanford: “Carriers of Management Knowledge”.<br />
15-16 October Workshop in Reading: “Management Consultants and Management<br />
Knowledge”.<br />
2000<br />
4-6 May Workshop in Paris: “The Content of Management Education”.<br />
19-20 May Conference in Reading: “External Experts in Organisations”.<br />
20 June Round-table in Toulouse: “Consultant-Client Relationships”.<br />
25 June-1 July Summer School outside Helsinki: “The Diffusion of Modern Management<br />
Ideas”.<br />
2-4 July Conference track at the 16 th EGOS Colloquium in Helsinki: “The Impact<br />
of Managerial Knowledge on the Convergence of European Management<br />
Practice”.<br />
17-18 November Workshop at the European Institute for Advanced Studies in Management<br />
in Brussels: “The Management Advice Industry”.<br />
1-3 December Workshop in Barcelona: “The Role of Media in the Diffusion of European<br />
Management Practices”.<br />
2001<br />
4-6 May Workshop in Molde: “The Implementation of Management Ideas in<br />
European Companies”.<br />
5-7 July Conference track at the 17 th EGOS Colloquium in Lyon: “The Travel of<br />
Ideas”.<br />
7.2. EXECUTIVE MEETINGS<br />
1998<br />
6-8 March Barcelona<br />
8 July Maastricht<br />
21 November Lausanne<br />
98
1999<br />
25 April Oslo<br />
6 July Warwick<br />
17 October Reading<br />
2000<br />
12 February Barcelona<br />
7 April Barcelona<br />
7 May Paris<br />
27 June Helsinki<br />
30 November Barcelona<br />
2001<br />
6 May Molde<br />
2-4 November Uppsala<br />
15-17 December Paris<br />
7.3. CONFERENCE PRESENTATIONS BY <strong>CEMP</strong> RESEARCHERS<br />
1998<br />
24 February Presentation of <strong>CEMP</strong> to a seminar of doctoral students at the Norwegian<br />
School of Management (Lars Engwall).<br />
19-21 March Presentation of the paper “The Americanisation of Management” at the<br />
Brown-Bologna conference in Forlì, Italy (Lars Engwall).<br />
21 April Presentation of <strong>CEMP</strong> to doctoral students at the Copenhagen Business<br />
School (Lars Engwall).<br />
18 May Presentation of <strong>CEMP</strong> to the Doctoral Colloquium at the 27 th Conference<br />
of the European Academy of Marketing in Stockholm (Lars Engwall).<br />
10 July Presentation of the papers “Educational Background and the Formation<br />
of Management Perspectives” (Ragnhild Kvålshaugen, Rolv Petter Amdam,<br />
Eirinn Larsen and Haldor Byrkjeflot), ”MBA: European Constructions<br />
of an American Model” (Carmelo Mazza, Kerstin Sahlin-Andersson<br />
and Jesper Strandgaard Pedersen), “Converging Towards American<br />
Dominance? Developments and Structures of the Consultancy Fields in<br />
99
Western Europe” (Matthias Kipping, Staffan Furusten and Hallgeir<br />
Gammelsæter) and “Does the North American Dominance in Business<br />
Studies Prevail?” (Rickard Danell) at the sub-theme “The Creation and<br />
Diffusion of Management Practices” at the 14 th EGOS Colloquium in<br />
Maastricht.<br />
24-26 September Session on management education organised at the European Business<br />
History Association’s Conference in Terni, Italy (Rolv Petter Amdam).<br />
18 October Presentation of the paper “The Globalisation of Management” at the conference<br />
“The Management of Globalisation” in Krems, Austria (Lars<br />
Engwall).<br />
20 November Presentation of the papers “The Standardisation of Management” (Lars<br />
Engwall), “Management Systems in Europe and the USA” (Haldor Byrkjeflot),<br />
“MBA: European Constructions of an American Model” (Carmelo<br />
Mazza, Kerstin Sahlin-Andersson and Jesper Strandgaard Pedersen)<br />
and “On Education and Management Competence – from the Managers’<br />
Perspective (Ragnhild Kvålshaugen) at the <strong>CEMP</strong> workshop “Management<br />
Education and Management Practice in Europe” at IMD in<br />
Lausanne.<br />
21 November Presentation of the papers “Women and Management – An Issue within<br />
European Management Education” (Eirinn Larsen) and “European MBA<br />
Accreditation” (Tina Hedmo) at the <strong>CEMP</strong> workshop “Management<br />
Education and Management Practice in Europe” at IMD in Lausanne.<br />
27-28 November Presentation of the paper “The Role of Consultancies in France” and on<br />
the <strong>CEMP</strong> project at a conference on “Gestion et Décision” at the University<br />
of Toulouse (Matthias Kipping).<br />
1999<br />
27 January Presentation of <strong>CEMP</strong> to doctoral students at the Copenhagen School of<br />
Business (Lars Engwall).<br />
20 February Conference on consultants at the King’s College, London (presentations<br />
by Lars Engwall, Matthias Kipping, Staffan Furusten and Hallgeir Gammelsæter).<br />
5-7 March Presentation of the papers on “The Development and Professionalisation<br />
of Management Consultancies in Italy after WW II” (Cristina Crucini)<br />
and “The Selling of Consultancy Services: The Portuguese Case in Historical<br />
and Comparative Perspective” (Celeste Amorim and Matthias<br />
Kipping) at the Annual Meeting of the Business History Conference at<br />
Chapel Hill, North Carolina.<br />
11 March Presentation of “Carriers of Management Knowledge in Historical Perspective”<br />
at the University of Grenoble (Matthias Kipping).<br />
100
19 March Presentation on consultancies as a channel for the diffusion of work study<br />
at a workshop on the productivity movements in Britain and Japan at the<br />
London School of Economics (Matthias Kipping).<br />
20 March Presentation of the <strong>CEMP</strong> project as an example for the collaboration<br />
between business historians and management scholars at a workshop on<br />
Business History at the Oxford Business School (Matthias Kipping).<br />
March-May Teaching at the course on “The Diffusion of Management Ideas” at Copenhagen<br />
Business School, MA in Economics (Jesper Strandgaard and<br />
Peter Kjær).<br />
28-29 May Key note speech on “The Creation of European Management Practice:<br />
Nordic Business Education” at a workshop on International Business<br />
History, Aarhus (Rolv Petter Amdam).<br />
5 June Presentation of the paper “Managerial Capitalism Revisited” at the 1 st<br />
Humboldt-Forum on Economics and Management on “Corporate Governance”,<br />
Humboldt-University, Berlin (Lars Engwall).<br />
9 June Presentation of the paper “Europa et Taurus. European Management<br />
Made in USA” at the Conference “Economic Integration in Europe: the<br />
Status of Swedish Research”, Mölle, Sweden (Lars Engwall).<br />
5 July Presentation of the papers “Advising Corporate Superstars” (Lars Engwall<br />
and Carin Eriksson) and “Networks of Knowledge? Management<br />
Consultancies, Business Schools and Professional Associations in Italy”<br />
(Cristina Crucini) at the subgroup “Knowledge of Management: Production,<br />
Training and Diffusion” at the 15 th EGOS Colloquium in Warwick.<br />
2-8 August Seminar on Management Consultancies at a summer school of German<br />
National Scholarship Foundation at Bradfield, UK (organised by Professor<br />
Alfred Kieser and Matthias Kipping).<br />
7 August Caucus on <strong>CEMP</strong> at the Critical Management Workshop at Academy of<br />
Management Annual Meeting in Chicago (Lars Engwall, Matthias Kipping<br />
and Thomas Armbrüster).<br />
8 August Participation in a panel on the theme “Perspectives on the Knowledge<br />
Industry” at the Academy of Management Annual Meeting in Chicago<br />
(Lars Engwall).<br />
10 August Presentation of the paper “Consultancies and Types of Knowledge” at the<br />
Academy of Management Annual Meeting in Chicago (Thomas Armbrüster<br />
and Matthias Kipping).<br />
20 August Presentation of the papers “From Diffusion to Regulation: The Development<br />
of MBA in Europe” (Kerstin Sahlin-Andersson, Carmelo Mazza<br />
and Jesper Strandgaard Pedersen), “The Production of Management Culture:<br />
The Case of Kenningism” (Ragnhild Kvålshaugen and Rolv Petter<br />
Amdam) and “Hello Dolly! The European Cloning of US Management<br />
Research” (Rickard Danell and Lars Engwall) at the session “Diffusion<br />
101
of Modern Management Ideas” at the 15 th Nordic Conference on Business<br />
Studies in Helsinki.<br />
21 August Presentation of the paper “ Current Management Concepts and Their Use<br />
in Multinationals”(Jan Lindvall and Cecilia Pahlberg) at the session “Diffusion<br />
of Modern Management Ideas” at the 15 th Nordic Conference on<br />
Business Studies in Helsinki.<br />
9 September Presentation of the paper “Consultancies and the Standardisation of Management<br />
Practice: the Case of the Bedaux System” at the Research Seminar<br />
of the Hagley Museum and Library, Wilmington, DE (Matthias Kipping).<br />
16 September Presentation of the papers “Knowledge Production in Action: Restructuring<br />
the Press Field by the Diffusion of Business Knowledge and Discourse”<br />
(Carmelo Mazza and Jesper Strandgaard-Pedersen), “Engineering<br />
a Link between Vocational Schools and Universities? The Divergent<br />
Role of Professional Associations and Business Interests in the Formation<br />
of Systems for Technical Education in Germany and the USA” (Haldor<br />
Byrkjeflot) and “Towards Homogenisation of European Management<br />
Education? The Scandinavian Case” (Rolv Petter Amdam) at the workshop<br />
“Carriers of Management Knowledge” at SCANCOR, Stanford,<br />
CA.<br />
17 September Presentation of the papers “Organizational Change through the Transfer<br />
of Knowledge: Pitfalls in the Use of Management Consultants” (Thomas<br />
Armbrüster and Matthias Kipping), “Management Concepts as Haute<br />
Couture” (Carin Eriksson and Jan Lindvall) and “SAP R/3 as Carrier of<br />
Management Knowledge” (Jan Lindvall and Cecilia Pahlberg) at the<br />
workshop “Carriers of Management Knowledge” at SCANCOR, Stanford,<br />
CA.<br />
4-6 October Presentation of the paper “The Future of the Consulting Industry in the<br />
Knowledge Economy” at the Annual Meeting of the Strategic Management<br />
Society in Berlin (Matthias Kipping and Thomas Armbrüster).<br />
15 October Presentation of the papers “Bridge over Troubled Water. Professors in<br />
Management Consulting” (Lars Engwall, Staffan Furusten and Eva<br />
Wallerstedt) and ”Quo Vadis Consulting? The Changes on the Consulting<br />
Market in a Knowledge-based Framework” (Matthias Kipping and<br />
Thomas Armbrüster) at the workshop “Management Consultants and<br />
Management Knowledge” in Reading.<br />
22-24 October Presentation of the paper “Farewell to the Rational, Invisible Hand. Management<br />
Models in Scandinavia” at the conference “Management in<br />
Scandinavia”, Oslo (Lars Engwall).<br />
15-16 November Presentations of the <strong>CEMP</strong>-programme and <strong>CEMP</strong> papers at a research<br />
seminar at the LOS Centre, Bergen, Norway (Lars Engwall, Haldor<br />
Byrkjeflot, Matthias Kipping and Ragnhild Kvålshaugen).<br />
102
15-17 November Presentation of the paper “Towards Homogenisation of European Management<br />
Education?” at the Asian Forum on Business Education, Hong<br />
Kong (Rolv Petter Amdam).<br />
2000<br />
Development of a MSc in International Consultancy and Accounting<br />
which has been running in Reading from the academic year 2000/01<br />
(Matthias Kipping).<br />
17 February Presentation of research on the consultancy theme and the <strong>CEMP</strong> project<br />
as a whole at a research workshop at the École Supérieure Universitaire<br />
de Gestion, University of Toulouse (Matthias Kipping).<br />
9 March Presentation of “Mastering Minerva Multinationals, National Educational<br />
Policies and Globalisation” at the 5 th Peder Sæther Symposium at Berkeley,<br />
CA (Lars Engwall).<br />
10-12 March Presentation of “The Anglo-American Contribution to the Dissemination<br />
of Stakeholder Capitalism in Germany after 1945” at the Annual Meeting<br />
of the Business History Conference in Palo Alto, CA (Matthias Kipping).<br />
23-25 March Presentation of “From Public to Private: Efforts to Improve Economic<br />
Efficiency in Germany, 1920s to 1990s” at the Third Japanese-German<br />
Business History Conference, University of Tokyo (Matthias Kipping).<br />
6 April Presentation of <strong>CEMP</strong> research results at the Stockholm Centre for Organization<br />
Research (Lars Engwall).<br />
27 April Key note speech presenting the report “The Carriers of European Management<br />
Practice” at the 8 th Nordic Conference on Leadership and<br />
Organisation in Växjö, Sweden, (Lars Engwall).<br />
4 May Presentation of the papers “Perspectives on the Content of Management<br />
Education in Europe” (Rolv Petter Amdam, Ragnhild Kvålshaugen and<br />
Eirinn Larsen) and “On the Construction of Content in Business Education”<br />
(Agnete Vabø, Eirinn Larsen and Ragnhild Kvålshaugen) at the<br />
workshop on “The Content of Management Education” in Paris.<br />
5 May Presentation of the papers “From Business Economics to Business Administration?<br />
A Discussion of Structure, Content and Networks in European<br />
Business Education” (Haldor Byrkjeflot), “Do Management Education<br />
and Training Really Matter? A Comparison of Germany, Britain and<br />
France” (Matthias Kipping) and “The Content of European Business<br />
Education – Towards Convergence or Still National Specific?” (Eirinn<br />
Larsen) at the workshop on “The Content of Management Education” in<br />
Paris.<br />
8 May Presentation of <strong>CEMP</strong> research results at the Department of Economic<br />
History, Uppsala University (Lars Engwall).<br />
103
25 May Presentation of “Learning in the Iron Cage”, at a conference on Knowledge<br />
and Innovation, Helsinki School of Economics and Business Administration,<br />
(Lars Engwall).<br />
15-17 June Key note speech presenting <strong>CEMP</strong> results at the AIDEA workshop<br />
“Managerial Knowledge between Globalization and Local Contexts” at<br />
LUISS University in Rome (Lars Engwall).<br />
15-17 June Presentation of the papers “The Role of Small Consultancies in Global-<br />
Knowledge Economies: Evidence from Italy” (Cristina Crucini and Matthias<br />
Kipping) and “University Decadence: How to Destroy (and Rebuild?)<br />
the Ivory Tower” at the AIDEA workshop “Managerial Knowledge<br />
between Globalization and Local Contexts” at LUISS University in<br />
Rome (Carmelo Mazza and Paolo Quattrone).<br />
2 July Presentation of the papers “The End of Business Schools?” (Haldor<br />
Byrkjeflot) and “Diffusion of Managerial Knowledge: Are Managers’<br />
Problem Solving Strategies Influenced by Educational Background”<br />
(Ragnhild Kvålshaugen) at the subgroup “The Impact of Managerial<br />
Knowledge on the Convergence of European Management Practices” at<br />
the 16 th EGOS Colloquium in Helsinki.<br />
3 July Presentation of the paper “Weaving the European Management Fabric:<br />
The Academic Journals’ Influence” (Carmelo Mazza and Silviya Svejenova)<br />
at the subgroup “The Impact of Managerial Knowledge on the<br />
Convergence of European Management Practices” at the 16 th EGOS Colloquium<br />
in Helsinki.<br />
4 July Presentation of the paper “Quality Movement: The Institutionalisation of<br />
Practice” (Celeste Amorim) at the subgroup “The Impact of Managerial<br />
Knowledge on the Convergence of European Management Practices” at<br />
the 16 th EGOS Colloquium in Helsinki.<br />
12 July Presentation of the paper “International Supplier-buyer Relationships and<br />
the Diffusion of Popular Management Practices” at a seminar at the University<br />
of Braga in Portugal (Celeste Amorim).<br />
7 August Presentation of the paper “Corporate Superstars and Consultancies” at the<br />
Academy of Management Annual Meeting in Toronto, Canada (Lars<br />
Engwall).<br />
8 August Presentation at the symposium “Global Monoculture or Multiculture?<br />
Will the Next Century Bring Standards or Variations in Organizational<br />
Practice” at the Academy of Management Annual Meeting in Toronto,<br />
Canada (Lars Engwall).<br />
16 September Presentation of the paper “The Introduction of the M-form in the Scandinavian<br />
Countries”, at the European Business History Association Conference,<br />
Bordeaux (Rolv Petter Amdam and Hallgeir Gammelsæter).<br />
104
October-November Course on the theme “The Production and Diffusion of Business Knowledge”,<br />
Copenhagen Business School, MA in Economics (Carmelo Mazza<br />
and Jesper Strandgaard).<br />
5 October Presentation of “Globalization and Regional Management” in Trondheim,<br />
Norway at the symposium “Regionalization between Nation State<br />
and Globalization” arranged by the Royal Norwegian Society of Sciences<br />
and Letters and the Royal Academy of Arts and Sciences of Uppsala<br />
(Lars Engwall).<br />
11 October Presentation of “Markets for Management Modernities” at Swedish Collegium<br />
for Advanced Studies in the Social Science, Uppsala at the workshop<br />
“Markets and Modernities – Zones of Interplay in the Social Sciences”<br />
(Lars Engwall).<br />
19-20 October Presentation of the paper “Dall’organizzazione del sapere al sapere organizzato?<br />
Il sistema universitario italiano alla prova del mercato” at the<br />
workshop “La pubblica amministrazione tra riforma e mutamento culturale”<br />
at Università degli Studi La Sapienza, Faculty of Sociology, in<br />
Rome (Carmelo Mazza and Paolo Quattrone).<br />
20 October Presentation of the paper “Globalization and Regional Learning Systems:<br />
Experiences from Norwegian Regions” at the University of Massachusetts<br />
Lowell Committee on Industrial Theory and Assessment International<br />
Conference on Approaches to Sustainable Regional Development:<br />
The Role of the University in a Globalizing Economy (Rolv Petter Amdam<br />
and Ove Bjarnar).<br />
1-3 December Presentation of the papers “The Dissemination of Consultancy Publications”<br />
(Claudia Gross), “The Emergence of a European Regulatory Field<br />
of Management Education” (Tina Hedmo, Kerstin Sahlin-Andersson and<br />
Linda Wedlin), “The Role of Media in Alliances for E-Learning” (Haldor<br />
Byrkjeflot) and “Good Readings make Good Action: Nothing so Practical<br />
as a Prestigious Story” (Carmelo Mazza and Jesper Strandgaard) at<br />
the workshop “The Role of Media in the Consumption of Management<br />
Ideas” at IESE in Barcelona.<br />
10-13 December Presentation of the paper “Global Consultancies: the Determinants of<br />
Market Entry Strategies for Conquering Clients in Foreign Locations” at<br />
the Annual Meeting of the European International Business Academy in<br />
Maastricht (Celeste Amorim).<br />
14-16 December Presentation of a comparison between the development and role of consultancies<br />
in Europe and Japan at an international conference organised<br />
by the Asia-Pacific Researchers in Organization Studies (APROS), Sydney<br />
(Matthias Kipping).<br />
2001<br />
7 March Lecture on <strong>CEMP</strong> for freshmen in the undergraduate programme in business<br />
at Uppsala University (Lars Engwall).<br />
105
28 March Presentation of the paper “Sceptical Eagerness: From Management<br />
Knowledge to Action” at the Copenhagen Business School, Department<br />
of Organisation and Work Sociology (Carmelo Mazza).<br />
6 April Presentation of <strong>CEMP</strong> results at the International Institute of Business,<br />
Stockholm (Lars Engwall).<br />
20 April Presentation of the papers “The American Challenge Revisited” and<br />
“Business History and its Contribution to Management Studies” at the<br />
Inaugural Conference of the European Academy of Management, Barcelona,<br />
Spain (Lars Engwall and Matthias Kipping).<br />
21 April Presentation of the paper “Business Schools between Academia and the<br />
Service Industry: Changes in European Business Education in the 20 th<br />
Century” at the Business History Conference, USA (Rolv Petter Amdam).<br />
4 May Presentation of the paper “The Modelling of Change: Context and the<br />
Implementation of the M-form” (Rolv Petter Amdam and Hallgeir Gammelsæter)<br />
at the <strong>CEMP</strong> workshop “The Implementation of Management<br />
Ideas in European Companies” in Molde.<br />
5 May Presentation of the paper “Management Innovations in Practice” (Celeste<br />
Amorim) at the <strong>CEMP</strong> workshop “The Implementation of Management<br />
Ideas in European Companies” in Molde.<br />
16 August Presentation of the paper “The Europeanisation of Management Education”<br />
at the 16 th Nordic Conference on Business Studies in Uppsala (Tina<br />
Hedmo).<br />
31 August Presentation of the paper “George Kenning – An American Management<br />
Consultant in Norway, from the 1950s to the 1990s”, at the European<br />
Business History Association Conference, Oslo (Rolv Petter Amdam).<br />
7 September Presentation of the paper “The Context of European Management Education”<br />
at the 10 th Anniversary of the European Doctoral Programmes Association<br />
in Management and Business Administration (EDAMBA) in<br />
Copenhagen (Lars Engwall).<br />
21 September Presentation of the paper “The Diffusion of American Organisational<br />
Models to Norwegian Industries 1945-1970”, at the Conference “Americanisation,<br />
Cultural Transfer in the Economic Sphere in the Twentieth<br />
Century”, Roubaix, France (Rolv Petter Amdam and Knut Sogner).<br />
10 October Lecture on <strong>CEMP</strong> for freshmen in the undergraduate programme in business<br />
at Uppsala University (Lars Engwall).<br />
24 October Seminar on <strong>CEMP</strong> research results at Karlstad University (Lars Engwall).<br />
25 October Presentation of the paper “Gourmet Food for Fast-food Managers” at the<br />
Business Science Department, University of Bologna (Carmelo Mazza).<br />
106
7.4. DISSEMINATION TO PRACTITIONERS<br />
1999<br />
15 February Conference on accreditation in Stockholm (Lars Engwall, chair and Tina<br />
Hedmo, presentation).<br />
29 September Presentation on accreditation at a seminar on the globalisation of higher<br />
education arranged by the Swedish Minister of Education (Lars Engwall).<br />
18 October Introduction and chair at the conference “The Future Strategy for Cooperation<br />
between Business and Academia”, Södertörn University College,<br />
Stockholm (Lars Engwall).<br />
2000<br />
30 March The <strong>CEMP</strong> Project presented in the Swedish daily newspaper Svenska<br />
Dagbladet.<br />
26 April Presentation of the <strong>CEMP</strong> Programme to managers and middle-managers<br />
at Den Norske Bank, Oslo (Rolv Petter Amdam).<br />
20 June Workshop on “Consultants in the European Aerospace Industry” and<br />
round table discussion between consultants, company managers and academics<br />
on the relationship between consultants and their clients, Toulouse<br />
(Matthias Kipping).<br />
22 September Presentation of the <strong>CEMP</strong> Programme to faculty members of the Fudan<br />
University, Shanghai.<br />
25 October Presentation of “The Diffusion of Principles of Management and Organization.<br />
The Interaction of Academic Institutions with Consultants, Media<br />
and Companies” for the Area Group on the Knowledge Society within<br />
the Bank of Sweden Tercentenary Foundation (Lars Engwall).<br />
3 November Presentation of research on consultancies at a meeting in Milan attended<br />
by 350 Italian consultants (Matthias Kipping and Cristina Crucini).<br />
17 November Presentation of work on consultancy web-sites at a workshop on management<br />
consulting at the Stockholm School of Economics attended by<br />
about 100 representatives from research, education and practice (Jonas<br />
Bäcklund and Andreas Werr).<br />
1 December Panel with practitioners on the theme “Publishers as Decision Makers” at<br />
the workshop “The Role of Media in the Diffusion of European Management<br />
Practices” in Barcelona (co-ordinator José Luis Alvarez).<br />
2001<br />
107
24 January Presentation of <strong>CEMP</strong> results for the Sub-Committee on Education and<br />
Research of the Swedish Parliament (Lars Engwall).<br />
5 April Presentation on “Looking Beyond Growth: Continuity and Change in<br />
Management Consulting” to practitioners and academics at a meeting of<br />
the German Society for Business History in Frankfurt (Matthias Kipping).<br />
3 May Seminar for practitioners on the topic “Consulting Markets in Transition”,<br />
Molde, Norway (Lars Engwall, Hallgeir Gammelsæter and Matthias<br />
Kipping).<br />
7 October Interview given to Spain’s largest newspaper, El Pais, on the use of the<br />
business concept of network to other activities, such as politics, entertainment,<br />
terrorism etc. (José Luis Alvarez).<br />
8 November Presentation of the <strong>CEMP</strong> Program to the alumni meeting at the Norwegian<br />
School of management – BI (Rolv Petter Amdam).<br />
20 November Presentation on “The Dynamics of the Consultancy Business in a longterm<br />
Perspective” to the consultancy working group of the Chamber of<br />
Commerce in Frankfurt (Matthias Kipping).<br />
7.5. DELIVERABLES<br />
Report 1 “The Creation of Management Practice: A Literature Review”, Jan Lindvall,<br />
September 1998.<br />
Report 2 “Management Consultants and Management Knowledge: A Literature<br />
Review”, Matthias Kipping and Thomas Armbrüster, December 1998.<br />
Report 3 “Multinationals as Carriers of Management Practice”, Jan Lindvall and<br />
Cecilia Pahlberg, December 1998.<br />
Report 4 “Management Education: A Literature Review”, Rolv Petter Amdam and<br />
Ragnhild Kvålshaugen, March 1999.<br />
Report 5 “The Management Publishing Industry in Europe”, José Luis Alvarez<br />
and Carmelo Mazza in collaboration with Jurdi Mur, June 1999.<br />
Report 6 “The Consultancy Field in Western Europe”, Matthias Kipping and<br />
Thomas Armbrüster, June 1999.<br />
Report 7 “The Carriers of European Management Ideas”, Lars Engwall, December<br />
1999.<br />
Report 8 “The Structure of Management Education in Europe”, Haldor Byrkjeflot,<br />
November 1999.<br />
Report 9 “Contents and Influence of Influential Management Academic Outlets”,<br />
Silviya Svejenova and José Luis Alvarez, November 1999.<br />
108
Report 10 “The Consumption of Management Publications”, José Luis Alvarez and<br />
Carmelo Mazza, March 2000.<br />
Report 11 “The Content of European Management Ideas”, Lars Engwall and Cecilia<br />
Pahlberg in collaboration with Rickard Danell, March 2001.<br />
Report 12 “The Content of Management Education in Europe”, Rolv Petter Amdam,<br />
Eirinn Larsen and Ragnhild Kvålshaugen, September 2000.<br />
Report 13 “The Content of Consultancy Work: Knowledge Generation, Codification<br />
and Dissemination”, Matthias Kipping and Thomas Armbrüster, October<br />
2000.<br />
Report 14 “The Role of Educational Background in Diffusion of Management<br />
Knowledge”, Ragnhild Kvålshaugen, July 2001.<br />
Report 15 “The Next Step: Media Influences on Knowledge-in-Practice”, Carmelo<br />
Mazza and José Luis Alvarez, July 2001.<br />
Report 16 “Consultancies and the Creation of European Management Practice”,<br />
Matthias Kipping, July 2001.<br />
Report 17 “The Diffusion of European Management Ideas”, Lars Engwall and Cecilia<br />
Pahlberg in collaboration with Carin Eriksson and Jan Lindvall, October<br />
2001.<br />
7.6. PUBLICATIONS<br />
7.6.1. Books<br />
Alvarez, José Luis, Carmelo Mazza, and Jesper Strandgaard (eds.), 2001, “The Impact of the<br />
Media in the Diffusion of Management Practices”, Proceedings of the Barcelona <strong>CEMP</strong><br />
Workshop, IESE Business School Press (forthcoming).<br />
Amdam, Rolv Petter, Ragnhild Kvålshaugen and Eirinn Larsen (eds.) 2002, Inside the Business<br />
Schools: Management Education in Europe, Oslo: Abstrakt Press.<br />
Kipping, Matthias and Lars Engwall (eds.), 2002, Management Consulting: Emergence and<br />
Dynamics of a Knowledge Industry, Oxford, Oxford University Press (forthcoming).<br />
Kipping, Matthias and Ove Bjarnar, (eds.), 1998, The Americanisation of European Business.<br />
The Marshall Plan and the Transfer of US Management Models, London: Routledge.<br />
Kipping, Matthias, 2003, The Consultancy Business: Historical and Comparative Perspectives,<br />
Oxford: Oxford University Press (forthcoming).<br />
Kudo, Akira, Matthias Kipping and Harm Schröter (eds.), 2003, Transforming the American<br />
Model: German and Japanese Industry in the Boom Years, London, Routledge (forthcoming).<br />
Sahlin-Andersson, Kerstin and Lars Engwall, (eds.), 2002, Carriers of Management Knowledge:<br />
Ideas and their Circulation, Stanford, CA: Stanford University Press (forthcoming).<br />
109
7.6.2. Dissertations<br />
Amdam, Rolv Petter, 1999, Utdanning, økonomi og ledelse: Fremveksten av den økonomiskadministrative<br />
utdanningen 1936-1986, Oslo: Unipub forlag.<br />
Byrkjeflot, Haldor, 1999, Modernisering og ledelse – om samfunnsmessige betingelser for<br />
demokratisk lederskap, Doctoral dissertation, University of Bergen.<br />
Danell, Rickard, 2001, Internationalization and Homogenization. A Bibliometric Study of<br />
International Management Research, Doctoral dissertation, Umeå University.<br />
Kvålshaugen, R., 2001, The Antecedents of Management Competence. The Role of Educational<br />
Background and Type of Work Experience, Doctoral dissertation, Norwegian School of<br />
Management, BI, Oslo, Norway.<br />
7.6.3. Special Issues<br />
Engwall Lars and Guje Sevón, 2000, “Spridningen av moderna managementidéer”, Special<br />
issue of Nordiske Organisasjonsstudier, 2, No. 1.<br />
Kipping, Matthias (ed.), 2000, “Les consultants”, special issue of Entreprises et Histoire, October.<br />
7.6.4. Journal Articles<br />
Alvarez, José Luis and Carmelo Mazza, 2000, “Haute Couture and Prêt-à-Porter: The Popular<br />
Press and the Diffusion of Management Practices”, Organization Studies, 21, No. 3, pp. 567-<br />
588.<br />
Amdam, Rolv Petter, 1998, “American Influence on Management Education in Norway,<br />
1945-1970s: The Role of Intermediate Organisations”, Enterprises et Histoire, No. 19, pp. 35-<br />
45.<br />
Amdam, Rolv Petter and Ove Bjarnar, 1999, “Networks and the Diffusion of Knowledge: The<br />
Norwegian Industry Committee in New York During the Second World War”, Business and<br />
Economic History, 28, No. 1, pp. 33-43.<br />
Amdam, Rolv Petter, Ove Bjarnar and Hallgeir Gammelsæter, 2001, “Management Qualification<br />
and Dissemination of Knowledge in Regional Innovation Systems”, Journal of Industrial<br />
History, 4, No. 2, pp. 75-93.<br />
Amorim, Celeste and Matthias Kipping, 1999, “Selling Consultancy Services: The Portuguese<br />
Case in Historical and Comparative Perspective”, Business and Economic History, 28, No. 1.<br />
Fall, pp. 45-56.<br />
Byrkjeflot, Haldor, 1998, “Engineers and Management in Germany and the United States: A<br />
Discussion of the Origins of Diversity in Management Systems”, Enterprises et Histoire, No.<br />
19, pp. 47-74.<br />
Byrkjeflot, Haldor, 1999, “Ledelsesutfordringer ved årtusenskiftet”, Magma, 5, pp. 35-46.<br />
110
Byrkjeflot, Haldor, 2000, “Fortolkningen av Webers byråkratiske idealtype i organisasjonsteorin”,<br />
Nordiske Organisasjonsstudier, 2, No. 2, pp. 5-28.<br />
Crucini, Cristina, 1999, “The Development and Professionalisation of the Italian Consultancy<br />
Market after WWII”, Business and Economic History, 28, Winter, pp. 7-18.<br />
Crucini, Cristina, 2000, “Il mercato consulenziale italiano: operatori e tendenze”, Management<br />
Consulting News, June, pp. 15-16.<br />
Crucini, Cristina, 2000, “La consulenza in Italia e in Europa”, Sistemi & Impresa, December,<br />
pp. 23-29.<br />
Crucini, Cristina, 2000, “Consulenza di direzione sotto esame”, Management Consulting<br />
News, March, pp. 15-16.<br />
Crucina, Cristina, 2000, “Consulenti e associazioni”, Management Consulting News, October,<br />
pp. 7-8.<br />
Crucini, Cristina and Matthias Kipping, 2001, “Management Consultancies as Global Change<br />
Agents? Evidence from Italy”, Journal of Organizational Change Management, 14, November,<br />
pp. 570-589.<br />
Engwall, Lars, 1998, “Research Note: Asterix in Disneyland. Management Scholars from<br />
France on the World Stage”, Organization Studies, 19, No. 5, pp. 863-881.<br />
Engwall, Lars, 1999, “L’influenza americana sulla formazione manageriale in Scandinavia”,<br />
Nuova Civiltà delle Macchine, 27, No. 3, pp. 87-99.<br />
Engwall, Lars, 1999, “Spridningen av managementidéer i Europa”, Ledmotiv, 1, No. 1, pp.<br />
88-93.<br />
Engwall, Lars, 2000, “Foreign Role Models and Standardisation in Nordic Business Education”,<br />
Scandinavian Journal of Management, 16, No. 1, pp. 1-24.<br />
Engwall, Lars, 2000, “The Globalisation of Management”, Zeitschrift für Betriebswirtschaft,<br />
70, Ergänzungsheft 1, pp. 1-22.<br />
Engwall, Lars and Cecilia Pahlberg, 2000, “Deregulation and Homogenisation. The Creation<br />
of European Management Practice”, efmd FORUM magazine, No. 3, pp. 41-46.<br />
Furusten, Staffan and Jonas Bäcklund, 2000, “Koncentration och differentiering på marknaden<br />
för managementkonsultation i Sverige ”, Nordiske Organisasjonsstudier, 2, No. 1, pp. 60-<br />
83.<br />
Kipping, Matthias, 1999, “British Economic Decline: Blame It on the Consultants?”, Contemporary<br />
British History, 13, Autumn, pp. 23-38.<br />
Kipping, Matthias, 1999, “American Management Consulting Companies in Western Europe,<br />
1920 to 1990: Products, Reputation and Relationships”, Business History Review, 73, Summer,<br />
pp. 190-220.<br />
Kipping, Matthias, 2000, “Looking Beyond the Rapid Growth: Shifts in the (European) Consultancy<br />
Markets”, Management Consulting News, October, pp. 4-6.<br />
111
Kipping, Matthias, 2000, “Consultancy and Conflicts: Bedaux at Lukens Steel and the Anglo-<br />
Iranian Oil Company, Entreprises et Histoire, No. 25, October, pp. 9-25.<br />
Kvålshaugen, Ragnhild and Rolv Petter Amdam, 1998, “Education and Social Construction of<br />
Managerial Practice”, Vezetestudomany, 24, No. 7-8, pp. 80-91.<br />
Kvålshaugen, Ragnhild and Rolv Petter Amdam, 2000, “Etablering og utvikling av ledelsekulturer:<br />
Norsk kenningisme”, Nordiske Organisasjonsstudier, 2, No. 1, pp. 86-108.<br />
Larsen, Eirinn, 1999, “Fra likestilling til mangfold. To tiår med kvinner og ledelse i bedriften”,<br />
Nytt Norsk Tidsskrift, 2, pp. 114-125.<br />
Lindvall, Jan and Cecilia Pahlberg, 2000, “Trendsättare och efterföljare – en studie av hur<br />
moderna managementidéer används inom svenska multinationella företag”, Nordiske Organisasjonsstudier,<br />
2, No. 1, pp. 34-59.<br />
Sahlin-Andersson, Kerstin and Tina Hedmo, 2000, “Från spridning till reglering. MBAmodellens<br />
utbredning och utveckling i Europa”, Nordiske Organisasjonsstudier, 2, No. 1, pp.<br />
9-34.<br />
7.6.5. Book Chapters<br />
Amdam, Rolv Petter, 1999, “Towards Homogenisation of European Management Education?”,<br />
Proceedings from the Asian Forum on Business Education 7 th Conference, Hong<br />
Kong.<br />
Amorim, Celeste, 1999, “Catching-up? The Evolution of Management Consultancies in Portugal<br />
and Spain”, European Yearbook of Business History, No. 2, pp. 179-211.<br />
Armbrüster, Thomas and Matthias Kipping, 2002, “Types of Knowledge and the Client-<br />
Consultant Interaction”, in Kerstin Sahlin-Andersson and Lars Engwall (eds.), Carriers of<br />
Management Knowledge: Ideas and their Circulation, Stanford University Press (forthcoming).<br />
Byrkjeflot, Haldor, 2001, “The Nordic Model of Democracy and Management”, in Haldor<br />
Byrkjeflot, Sissel Myklebust, Christine Myrvang, and Francis Sejersted (eds.), The Democratic<br />
Challenge to Capitalism, Bergen, Fagbokforlaget, pp. 19-50.<br />
Byrkjeflot, Haldor, 2002, “Management Models and Technical Education Systems; Germany<br />
and the United States 1870-1930”, in Kerstin Sahlin-Andersson and Lars Engwall (eds.), Carriers<br />
of Management Knowledge: Ideas and their Circulation, Stanford University Press<br />
(forthcoming).<br />
Byrkjeflot, Haldor, 2002, “Nordic Management: From Functional Socialism to Shareholder<br />
Value”, in Barbara Czarniawska and Guje Sevón (eds.), The Northern Lights: Organization<br />
Theory in Scandinavia, LiberAbstrakt (forthcoming).<br />
Crucini, Cristina, 2002, “Knowledge Management at Country Level: A Large Consulting<br />
Firm in Italy”, in Matthias Kipping and Lars Engwall (eds.), Management Consulting: Emergence<br />
and Dynamics of a Knowledge Industry, Oxford, Oxford University Press (forthcoming).<br />
112
Engwall, Lars, 2001, “Managerial Capitalism Revisited”, in Joachim Schwalbach (ed.), Corporate<br />
Governance. Essays in Honor of Horst Albach, Berlin: Springer, pp. 173-191.<br />
Engwall, Lars, 2001, “Från Taylor till Tetra. Ruben Rausings rötter i rationaliseringsrörelsen”,<br />
in Olle Matsson et al. (eds.), Libens Merito. Acta Academiœ Regiœ Scientiarum Upsaliensis.<br />
Kungliga Vetenskapssamhällets i Uppsala Handlingar 21, pp. 121-133.<br />
Engwall, Lars, 2001, “Farewell to the Rational, Invisible Hand! Management Models in<br />
Scandinavia”, in: Haldor Byrkjeflot, Sisel Myklebust, Christine Myrvang and Francis Sejerstedt<br />
(eds.), Scandinavian Management Revisited. Nordic Industrial Elites Facing the Democratic<br />
Challenge, Bergen: Fagbogforlaget, pp. 291-316.<br />
Engwall, Lars and Rickard Danell, 2002, “The Behavioral Theory of the Firm in Action”, in<br />
Mie Auger and James G. March (eds.), The Economics of Change, Choice and Structure: Essays<br />
in the Memory of Richard M. Cyert, Cheltenham: Edward Elgar (forthcoming).<br />
Engwall, Lars, Staffan Furusten and Eva Wallerstedt, 2002, “The Changing Relationship between<br />
Management Consulting and Academia: Evidence from Sweden”, in Matthias Kipping<br />
and Lars Engwall (eds.), Management Consulting: Emergence and Dynamics of a Knowledge<br />
Industry, Oxford, Oxford University Press (forthcoming).<br />
Engwall, Lars and Matthias Kipping, 2002, “Introduction”, in Matthias Kipping and Lars<br />
Engwall (eds.), Management Consulting: Emergence and Dynamics of a Knowledge Industry,<br />
Oxford, Oxford University Press (forthcoming).<br />
Gammelsæter, Hallgeir, 2002, “Managers and Consultants as Embedded Actors: Evidence<br />
from Norway”, in Matthias Kipping and Lars Engwall (eds.), Management Consulting:<br />
Emergence and Dynamics of a Knowledge Industry, Oxford, Oxford University Press<br />
(forthcoming).<br />
Kipping, M., 1999, “The Changing Nature of the Business–Government Relationship in<br />
Western Europe after 1945”, European Yearbook of Business History, No. 2, pp. 35-51.<br />
Kipping, Matthias, 1999, “Management und Transfer von Organisationskulturen”, in: F. Meyer-Krahmer<br />
and S. Lange (eds.), Geisteswissenschaften und Innovationen, Heidelberg, Physica-Verlag,<br />
pp. 274-284.<br />
Kipping, Matthias, 1999, “Les consultants et la prise de décision dans l’entreprise dans une<br />
perspective historique et comparative”, in Décision et Gestion, Toulouse, Presses de<br />
l’Université des Sciences Sociales de Toulouse, pp. 367-379 (Collection Histoire, Gestion,<br />
Organisations No. 7).<br />
Kipping, Matthias, 2001, “The Evolution of Management Consultancy: Its Origins and Global<br />
Development”, in B. Curnow and J. Reuvid (eds.), The International Guide to Management<br />
Consultancy, London, Kogan Page, pp. 20-32.<br />
Kipping, Matthias, 2002, “Trapped in their Wave: The Evolution of Management Consultancies”,<br />
in: Timothy Clark and Robin Fincham (eds.), Critical Consulting, Oxford, Blackwell,<br />
pp. 28-49.<br />
Kipping, Matthias and Thomas Armbrüster, 2002, “The Burden of Otherness: Limits of Consultancy<br />
Interventions in Historical Case Studies”, in Matthias Kipping and Lars Engwall<br />
(eds.), Management Consulting: Emergence and Dynamics of a Knowledge Industry, Oxford,<br />
Oxford University Press (forthcoming).<br />
113
Mazza, Carmelo and José Luis Alvarez, 2002, “Gourmet Meal for Fast-food Managers?”, in<br />
Kristian Kreiner and S. Scheuer (eds.) Research and Praxis, Copenhagen, IOA Press (forthcoming)<br />
Mazza, Carmelo and Paolo Quattrone, 2001, ”Dall’organizzazione del sapere al sapere organizzato?<br />
Il sistema universitario italiano alla prova del mercato”, in La cultura delle amministrazioni<br />
pubbliche fra retorica e innovazione (F. Battistelli ed.). Milano: Franco Angeli, pp.<br />
149-164.<br />
Sahlin-Andersson, Kerstin and Lars Engwall, 2002, “Carriers, Flows and Sources of Management<br />
Knowledge”, in Kerstin Sahlin-Andersson and Lars Engwall (eds.), Carriers of<br />
Management Knowledge: Ideas and their Circulation, Stanford University Press (forthcoming).<br />
Sahlin-Andersson, Kerstin and Lars Engwall, 2002, “Variations of Management Knowledge”,<br />
in Kerstin Sahlin-Andersson and Lars Engwall (eds.), Carriers of Management Knowledge:<br />
Ideas and their Circulation, Stanford University Press (forthcoming).<br />
7.6.6. Book Reviews<br />
Engwall, Lars, 2002, “Book Review of Colin Hay and David Marsh (eds.), Demystifying<br />
Globalization”, Enterprise & Society (forthcoming).<br />
Engwall, Lars, 2002, “Book Review of Susanna Fellman, Uppkomsten av en direktörsprofession”,<br />
Scandinavian Economic History Review (forthcoming).<br />
7.6.7. Reports<br />
Alvarez, José Luis and Aurora Inglés, 2001, “The Impact of the Media in the Rise and Fall of<br />
the President of Spanish Telefónica”, IESE Case DG-1349.<br />
Amorim, Celeste, 2000, “Translating Popular Management Ideas. The Interplay between<br />
Standardisation and Customisation”, The University of Reading, Discussion Papers in Economics<br />
and Management, Series A, Vol. XIII (2000/2001), No. 421.<br />
Byrkjeflot, Haldor, 2001, “Management Education and Selection of Top Managers in Europe<br />
and the United States”, LOS Report R0103.<br />
Byrkjeflot, Haldor, 2001, “Management Models and Technical Education Systems in Germany<br />
and the United States 1870-1930”, LOS Notat N0108.<br />
Byrkjeflot, Haldor, 2001, “E-learning Alliances, The New Partnerships in Business Education”,<br />
LOS Notat N0102.<br />
Crucini, Cristina and Matthias Kipping, 2000, “The Role of Small Consultancies in Global-<br />
Knowledge Economies: Evidence from Italy”, University of Reading, Discussion Papers in<br />
International Investment and Management, Series B, Vol. XIII (2000-2001), No. 283.<br />
Kipping, Matthias and Celeste Amorim, 1999/2000, “Consultancies as Management Schools”,<br />
The University of Reading, Discussion Papers in Economics and Management, Series A, Vol.<br />
XII, No. 409.<br />
114
Kipping, Matthias, Staffan Furusten and Hallgeir Gammelsæter, 1998/99, “ Converging towards<br />
American Dominance? Developments and Structures of the Consultancy Field in Western<br />
Europe”, The University of Reading, Discussion Papers in Economics and Management,<br />
Series A, Vol. XI, No. 398.<br />
Mazza, Carmelo and Jesper Strandgaard, 2001, “Good Reading Makes Good Action: Nothing<br />
So Practical as a Prestigious Story”, CBS Research Paper Series, Copenhagen.<br />
7.7. PARTICIPANTS IN <strong>CEMP</strong> ACTIVITIES<br />
7.7.1. Track at the 14 th EGOS Colloquium in Maastricht, 9-11 July 1998<br />
José Luis Alvarez IESE, Barcelona Spain<br />
Rolv Petter Amdam Norwegian School of Management Norway<br />
Jos Benders Nijmegen Business School The Netherlands<br />
Mark van Bijsterveld Nijmegen Business School The Netherlands<br />
Finn Borum Copenhagen Business School Denmark<br />
Tim Brady University of Brighton UK<br />
Haldor Byrkjeflot University of Bergen Norway<br />
Rickard Danell Umeå University Sweden<br />
Andrew Davis University of Sussex UK<br />
Marie-Laure Djelic ESSEC, Paris France<br />
Hans Dooreward Nijmegen Business School The Netherlands<br />
Richard Elliott Oxford University UK<br />
Lars Engwall Uppsala University Sweden<br />
Andreas Fili Uppsala University Sweden<br />
Staffan Furusten SCORE, Stockholm Sweden<br />
Yiannis Gabriel University of Bath UK<br />
Hallgeir Gammelsæter Molde University College Norway<br />
Tina Hedmo Uppsala University Sweden<br />
Paul Jeffcut Queen’s University, Belfast UK<br />
Alfred Kieser University of Mannheim Germany<br />
Nils Kinch Uppsala University Sweden<br />
Matthias Kipping University of Reading UK<br />
Peter Kjær Copenhagen Business School Denmark<br />
Ragnhild Kvålshaugen Norwegian School of Management Norway<br />
Eirinn Larsen Norwegian School of Management Norway<br />
115
Juha Laurila Helsinki School of Economics Finland<br />
Kari Lilja Helsinki School of Economics Finland<br />
Jan Lindvall Uppsala University Sweden<br />
Carmelo Mazza IESE, Barcelona Spain<br />
Karl Moore Oxford University UK<br />
Cecilia Pahlberg Uppsala University Sweden<br />
Kjell Arne Røvik University of Tromsø Norway<br />
Charles-Clemens Rüling University of Geneva Switzerland<br />
Kerstin Sahlin-Andersson SCORE, Stockholm Sweden<br />
Jesper Strandgaard Pedersen Copenhagen Business School Denmark<br />
Andrew Sturdy University of Bath UK<br />
Junko Takagi ESSEC, Paris France<br />
Sander Verlaar Nijmegen Business School The Netherlands<br />
Linda Wedlin Uppsala University Sweden<br />
Nicolay Worren Oxford University UK<br />
Eva Zeuthen Bentsen Copenhagen Business School Denmark<br />
Anders Örtenblad University College of Halmstad Sweden<br />
7.7.2. Workshop at IMD in Lausanne, 20-21 November 1998<br />
Rolv Petter Amdam Norwegian School of Management Norway<br />
Peter van Baalen Erasmus University, Rotterdam The Netherlands<br />
Haldor Byrkjeflot University of Bergen Norway<br />
Roy Edwards London School of Economics UK<br />
Lars Engwall Uppsala University Sweden<br />
Neil Fligstein European University Institute Italy<br />
Giuliana Gemelli University of Bologna Italy<br />
Tina Hedmo Uppsala University Sweden<br />
Ragnhild Kvålshaugen Norwegian School of Management Norway<br />
Eirinn Larsen Norwegian School of Management Norway<br />
Peter Lorange IMD, Lausanne Switzerland<br />
Carmelo Mazza IESE, Barcelona Spain<br />
Cecilia Pahlberg Uppsala University Sweden<br />
Bendict Rodenstock University of Bologna Italy<br />
Jesper Strandgaard Pedersen Copenhagen Business School Denmark<br />
116
Nick Tiratsoo University of Luton UK<br />
John F. Wilson Manchester Metropolitan University UK<br />
7.7.3. Co-ordination and Integration Meeting in Oslo, 23-25 April 1999<br />
José Luis Alvarez IESE, Barcelona Spain<br />
Rolv Petter Amdam Norwegian School of Management Norway<br />
Thomas Armbrüster University of Reading UK<br />
Haldor Byrkjeflot University of Bergen Norway<br />
Lars Engwall Uppsala University Sweden<br />
Carin Eriksson Uppsala University Sweden<br />
Matthias Kipping University of Reading UK<br />
Ragnhild Kvålshaugen Norwegian School of Management Norway<br />
Cecilia Pahlberg Uppsala University Sweden<br />
7.7.4. Track at the 15 th EGOS Colloquium in Warwick, 4-6 July 1999<br />
José Luis Alvarez IESE, Barcelona Spain<br />
Santos Alvarez Universidad de Valladolid Spain<br />
Rolv Petter Amdam Norwegian School of Management Norway<br />
Celeste Amorim University of Reading UK<br />
Reva Berman Brown University College Northampton UK<br />
Haldor Byrkjeflot University of Bergen Norway<br />
Jonas Bäcklund SCORE, Stockholm Sweden<br />
Cristina Crucini University of Reading UK<br />
Lars Engwall Uppsala University Sweden<br />
Carin Eriksson Uppsala University Sweden<br />
Michael Faust University of Tübingen Germany<br />
Michel Ferrary ESSEC, Paris France<br />
Beyza Furman Istanbul Bilgi University Turkey<br />
Staffan Furusten SCORE, Stockholm Sweden<br />
Hallgeir Gammelsæter Molde University College Norway<br />
Clara Eugenia García Universidad Carlos III de Madrid Spain<br />
Tina Hedmo Uppsala University Sweden<br />
Cornelia Hegele University of Mannheim Germany<br />
Alan Jenkins ESSEC, Paris France<br />
117
Anne Marie Jess Hansen Copenhagen Business School Denmark<br />
Inga-Lill Johansson Gothenburg University Sweden<br />
Alfred Kieser University of Mannheim Germany<br />
Matthias Kipping University of Reading UK<br />
Jan Lindvall Uppsala University Sweden<br />
Garcia Merino Universidad de Valladolid Spain<br />
Michael Müller University of Innsbruck Austria<br />
Cecilia Pahlberg Uppsala University Sweden<br />
Fabrizio Panozzo Universitá Ca’ Foscari di Venezia Italy<br />
Rodriguez Pinto Universidad de Valladolid Spain<br />
Charles-Clemens Rüling University of Geneva Switzerland<br />
Kjell Arne Røvik University of Tromsø Norway<br />
Stefan Salzgeber University of Innsbruck Austria<br />
Özlem Soylu Istanbul Bilgi University Turkey<br />
Larry Stapleton Waterford Institute of Technology Ireland<br />
Jesper Strandgaard Pedersen Copenhagen Business School Denmark<br />
Andrew Sturdy University of Bath UK<br />
Behlül Üsdiken Sabanci University Turkey<br />
Anders Örtenblad University College of Halmstad Sweden<br />
7.7.5. Track at the Nordic Conference on Business Studies in Helsinki, 19-21 August 1999<br />
Rolv Petter Amdam Norwegian School of Management Norway<br />
Finn Borum Copenhagen Business School Denmark<br />
Henrik Bäckström Uppsala University Sweden<br />
Barbara Czarniawska Gothenburg University Sweden<br />
Rickard Danell Umeå University Sweden<br />
Lars Engwall Uppsala University Sweden<br />
Anders Forssell SCORE, Stockholm Sweden<br />
Staffan Furusten SCORE, Stockholm Sweden<br />
Nils Kinch Uppsala University Sweden<br />
Ragnhild Kvålshaugen Norwegian School of Management Norway<br />
Jan Lindvall Uppsala University Sweden<br />
Carmelo Mazza IESE, Barcelona Spain<br />
Bettina Mogensen Copenhagen Business School Denmark<br />
118
Cecilia Pahlberg Uppsala University Sweden<br />
Kerstin Sahlin-Andersson SCORE, Stockholm Sweden<br />
Jesper Strandgaard Pedersen Copenhagen Business School Denmark<br />
Martin Rogberg Stockholm School of Economics Sweden<br />
Guje Sevón Copenhagen Business School Denmark<br />
Andreas Werr Stockholm School of Economics Sweden<br />
Karin Winroth Gothenburg University Sweden<br />
7.7.6. Workshop at SCANCOR, Stanford, 16-17 September 1999<br />
Rolv Petter Amdam Norwegian School of Management Norway<br />
Thomas Armbrüster University of Reading UK<br />
Steinar Askvik University of Bergen Norway<br />
Nikolaus Beck University of Mannheim Germany<br />
Nils Brunsson SCORE, Stockholm Sweden<br />
Haldor Byrkjeflot University of Bergen Norway<br />
Lars Engwall Uppsala University Sweden<br />
Carin Eriksson Uppsala University Sweden<br />
Berit Ernst University of Mannheim Germany<br />
Bjarne Espedal Norwegian School of Economics Norway<br />
Andreas Fili Uppsala University Sweden<br />
Staffan Furusten SCORE, Stockholm Sweden<br />
Christina Garsten SCORE, Stockholm Sweden<br />
Royston Greenwood University of Alberta Canada<br />
Yong Suk Jang Stanford University USA<br />
Luchien Karsten University of Groningen The Netherlands<br />
Alfred Kieser University of Mannheim Germany<br />
Nils Kinch Uppsala University Sweden<br />
Matthias Kipping University of Reading UK<br />
Jan Lindvall Uppsala University Sweden<br />
Rose Xiaowei Luo Stanford University USA<br />
Christopher McKenna John Hopkins University USA<br />
James G. March Stanford University USA<br />
John Meyer Stanford University USA<br />
Hyeyoung Moon Stanford University USA<br />
119
Cecilia Pahlberg Uppsala University Sweden<br />
Walter Powell Stanford University USA<br />
Kjell Arne Røvik University of Tromsø Norway<br />
Martin Ruef Stanford University USA<br />
Charles-Clemens Rüling Copenhagen Business School Denmark<br />
Kerstin Sahlin-Andersson Uppsala University Sweden<br />
Jesper Strandgaard Pedersen Copenhagen Business School Denmark<br />
Anders Söderholm Royal Institute of Technology Sweden<br />
Roy Suddaby University of Alberta Canada<br />
Nick Tiratsoo University of Luton UK<br />
Kees van Veen University of Groningen The Netherlands<br />
Marc Ventresca Northwestern University USA<br />
Peter Walgenbach University of Mannheim Germany<br />
Eva Wallerstedt Uppsala University Sweden<br />
Linda Wedlin Uppsala University Sweden<br />
7.7.7. Workshop on Consultants, Reading, 15-16 October 1999<br />
Thomas Armbrüster University of Reading UK<br />
Jos Benders Nijmegen Business School The Netherlands<br />
Timothy Clark King’s College, London UK<br />
Lars Engwall Uppsala University Sweden<br />
Staffan Furusten SCORE, Stockholm Sweden<br />
Hallgeir Gammelsæter Molde University College Norway<br />
Odile Henry University of Paris France<br />
Luchien Karsten University of Groningen The Netherlands<br />
Alfred Kieser University of Mannheim Germany<br />
Matthias Kipping University of Reading UK<br />
Cecilia Pahlberg Uppsala University Sweden<br />
Kees van Veen University of Groningen The Netherlands<br />
Chris Wright University of New South Wales Australia<br />
7.7.8. Workshop on Management Education, Paris, 4-6 May 2000<br />
José Luis Alvarez IESE, Barcelona Spain<br />
Rolv Petter Amdam Norwegian School of Management Norway<br />
120
Peter van Baalen Erasmus University, Rotterdam The Netherlands<br />
Sami Boutaiba Copenhagen Business School Denmark<br />
Haldor Byrkjeflot University of Bergen Norway<br />
Laurence de Carlo ESSEC, Paris France<br />
Roy Edwards University of Southhampton UK<br />
Lars Engwall Uppsala University Sweden<br />
Giuliana Gemelli University of Bologna Italy<br />
Claudia Gross Germany<br />
Tina Hedmo Uppsala University Sweden<br />
Luchien Karsten University of Groningen The Netherlands<br />
Matthias Kipping University of Reading UK<br />
Ragnhild Kvålshaugen Norwegian School of Management Norway<br />
Eirinn Larsen Norwegian School of Management Norway<br />
Birgitte Løland Norwegian School of Management Norway<br />
Bettina Mogensen Copenhagen Business School Denmark<br />
Cecilia Pahlberg Uppsala University Sweden<br />
Núria Puig Univ. Complutense de Madrid Spain<br />
Jesper Strandgaard Pedersen Copenhagen Business School Denmark<br />
Junko Takagi ESSEC, Paris France<br />
Minna Takala Helsinki University of Technology Finland<br />
Nick Tiratsoo University of Luton UK<br />
Behlül Üsdiken Sabanci University Turkey<br />
Agnete Vabø NIFU, Oslo Norway<br />
Linda Wedlin Uppsala University Sweden<br />
John Wilson Queen’s University, Belfast UK<br />
7.7.9 Conference on External Experts, Reading, 19-20 May 2000<br />
Doreen Arnoldus Vrije Universiteit Amsterdam The Netherlands<br />
Bram Bouwens University of Utrecht The Netherlands<br />
Ludovic Cailluet University of Toulouse France<br />
Joost Dankers University of Utrecht The Netherlands<br />
Wilfried Feldenkirchen University of Erlangen-Nuremberg Germany<br />
Paul Hek Erasmus University, Rotterdam The Netherlands<br />
Susanne Hilger University of Erlangen-Nuremberg Germany<br />
121
Ulrich Nocken University of Düsseldorf Germany<br />
Judy Slinn Oxford Brookes University UK<br />
Judith Wale University of Warwick UK<br />
Horst Wessel Mannesmann Archives Germany<br />
7.7.10. Round Table on Consultant-Client Relationships, Toulouse, 20 June 2000<br />
Patrick Antier A. D. Little, Paris France<br />
Gilles Arnaud Groupe ESC, Toulouse France<br />
Jacques Igalens University of Toulouse France<br />
Christian Mille PricewaterhouseCoopers France<br />
Bernard Ramanantsoa HEC, Paris France<br />
Bruno Rosellini la Poste France<br />
Gérard de Saint-Rémy Chambre Syndicale de l'Aluminium France<br />
7.7.11. Summer School outside Helsinki, 25 June-1 July 2000<br />
Celeste Amorim University of Reading UK<br />
Drew Baldwin Umeå University Sweden<br />
Paul Collin University of Lyon France<br />
Cristina Crucini University of Reading UK<br />
Siw Fosstenløkken Norwegian School of Management Norway<br />
Claudia Gross University of Reading UK<br />
Jussi Halttunen University of Jyväskylä Finland<br />
Tina Hedmo Uppsala University Sweden<br />
Helle Hein Copenhagen Business School Denmark<br />
Aurora Ingles Vendrell IESE, Barcelona Spain<br />
Signe Jarlov Copenhagen Business School Denmark<br />
Linn Johansson Swedish School of Economics Finland<br />
Mirel Leino Swedish School of Economics Finland<br />
Jon Erland Lervik Norwegian School of Management Norway<br />
Otieno Mbare Åbo Akademi Finland<br />
Sölvi Nilsen Norwegian School of Management Norway<br />
Jesper Piihl University of Southern Denmark Denmark<br />
Atle Raa Norwegian School of Management Norway<br />
Majbritt Rostgaard Evald University of Southern Denmark Denmark<br />
122
Kaisa Snellman Swedish School of Economics Finland<br />
Michael Taarnby Århus University Denmark<br />
Tuija Toivola Espoo Vantaa Polytechnic Finland<br />
Linda Wedlin Uppsala University Sweden<br />
Emma Vironmäki University of Tampere Finland<br />
Sari Yli-Kauhaluoma Helsinki School of Economics Finland<br />
7.7.12. Track at the 16 th EGOS Colloquium in Helsinki, 2-4 July 2000<br />
Antti Ainamo Helsinki School of Economics Finland<br />
José Luis Alvarez IESE, Barcelona Spain<br />
Rolv Petter Amdam Norwegian School of Management Norway<br />
Celeste Amorim University of Reading UK<br />
Jos Benders Nijmegen Business School The Netherlands<br />
Nils Brunsson Stockholm School of Economics Sweden<br />
Haldor Byrkjeflot University of Bergen Norway<br />
Chris Carr University of Edinburgh UK<br />
Timothy Clark King’s College, London UK<br />
Lars Engwall Uppsala University Sweden<br />
Berit Ernst University of Mannheim Germany<br />
Michael Faust University of Göttingen Germany<br />
Valerie Fournier Keele University UK<br />
Michal Frenkel Tel Aviv University Israel<br />
Beyza Furman Istanbul Bilgi University Turkey<br />
Staffan Furusten SCORE, Stcokholm Sweden<br />
Hallgeir Gammelsæter Molde University College Norway<br />
Clara Eugenia García Universidad Carlos III de Madrid Spain<br />
Christopher Grey University of Cambridge UK<br />
Stefan Heusinkveld Nijmegen Business School The Netherlands<br />
Arzu Iseri Bogazici University, Istanbul Turkey<br />
Serdar Karabati Istanbul Bilgi University Turkey<br />
Alfred Kieser University of Mannheim Germany<br />
Ragnhild Kvålshaugen Norwegian School of Management Norway<br />
Jon Erland Lervik Norwegian School of Management Norway<br />
Randi Lunnan Norwegian School of Management Norway<br />
123
Carmelo Mazza IESE, Barcelona Spain<br />
Michael Mayer University of Glasgow UK<br />
Bill McQueen University of Brighton UK<br />
Keith Perks University of Brighton UK<br />
Kjell Arne Røvik University of Tromsø Norway<br />
Janne Tienari Lappeenranta Univ. of Technology Finland<br />
Laura Mercer Traavik Norwegian School of Management Norway<br />
Silviya Svejenova Nedeva IESE, Barcelona Spain<br />
Linda Wedlin Uppsala University Sweden<br />
Richard Whittington University of Oxford UK<br />
7.7.13. Workshop on the Management Advice Industry, Brussels 17-18 November 2000<br />
Jonas Bäcklund SCORE, Stockholm Sweden<br />
Isabelle Berreri-Hofmann CNRS-HEC, Paris France<br />
Anthony Berry Manchester Business School UK<br />
Thomas Borghoff Universität Dortmund Germany<br />
Timothy Clark King’s College, London UK<br />
Lars Engwall Uppsala University Sweden<br />
Carin Eriksson Uppsala University Sweden<br />
Robert Fildes Lancaster University UK<br />
Robin Fincham Stirling University UK<br />
Clara Eugenia García Universidad Carlos III de Madrid Spain<br />
Lyn Glanz Erasmus University, Rotterdam Switzerland<br />
Brad Jackson Victoria University of Wellington New Zealand<br />
Matthias Kipping University of Reading UK<br />
Jim Kitay University of Sydney Australia<br />
Stuart Macdonald University of Sheffield UK<br />
Daniel Ondrack University of Toronto Canada<br />
Michael Power London School of Economics UK<br />
Denis Saint-Martin Université de Montreal Canada<br />
Gerhard Smid SIOO, Utrecht The Netherlands<br />
Janne Tienari Lappeenranta University of Tech. Finland<br />
Iolanda Vieira Escola Superior de Technologia Portugal<br />
Klaasjan Visscher University of Twente The Netherlands<br />
124
Andreas Werr Stockholm School of Economics Sweden<br />
Christopher Wright University of New South Wales Australia<br />
7.7.14. Workshop on the Management Media Industry, Barcelona 1-3 December 2000<br />
José Luis Alvarez IESE, Barcelona Spain<br />
Henrik Bäckström Åbo Akademi Finland<br />
Tania Becerra IESE, Barcelona Spain<br />
Jos Benders Nijmegen Business School The Netherlands<br />
Haldor Byrkjeflot University of Bergen Norway<br />
Chris Carter University of Leicester UK<br />
Timothy Clark King’s College, London UK<br />
Ianna Contardo Warwick Business School UK<br />
Lars Engwall Uppsala University Sweden<br />
Michal Frenkel Tel Aviv University Israel<br />
Beyza Furman Istanbul Bilgi University Turkey<br />
Ian Graham University of Edinburgh UK<br />
Claudia Gross University of Reading UK<br />
Tina Hedmo Uppsala University Sweden<br />
Stefan Heusinkveld Nijmegen Business School The Netherlands<br />
Arzu Iseri Bogazici University, Istanbul Turkey<br />
Brad Jackson Victoria University of Wellington New Zealand<br />
Signe Jarlov Copenhagen Business School Denmark<br />
Peter Kjær Copenhagen Business School Denmark<br />
Roy Langer Copenhagen Business School Denmark<br />
Boje Larsen Copenhagen Business School Denmark<br />
Ashley Lloyd University of Edinburgh UK<br />
Carmelo Mazza Copenhagen Business School Denmark<br />
Frank Mueller University of Leicester UK<br />
Tatiana Pipan Università di Roma Italy<br />
Anette Risberg Jönköping Int. Business School Sweden<br />
Kerstin Sahlin-Andersson Uppsala University Sweden<br />
Harry Scarbrough University of Leicester UK<br />
Yehouda Shenhav Tel Aviv University Israel<br />
Roger Slack University of Lancaster UK<br />
125
Jesper Strandgaard Pedersen Copenhagen Business School Denmark<br />
Ahmet Suerdem Istanbul Bilgi University Turkey<br />
Jacky Swan Warwick Business School UK<br />
Janne Tienari Lappeenranta Univ. of Technology Finland<br />
Eero Vaara Helsinki School of Economics Finland<br />
Linda Wedlin Uppsala University Sweden<br />
Robin Williams University of Edinburgh UK<br />
7.7.15. Workshop on Implementation, Molde 4-6 May 2001<br />
Rolv Petter Amdam Norwegian School of Management Norway<br />
Celeste Amorim University of Reading UK<br />
Nikolaus Beck University of Mannheim Germany<br />
Ove Bjarnar Molde University College Norway<br />
Christian de Cock University of Exeter UK<br />
Lars Engwall Uppsala University Sweden<br />
Krista Finstad-Milion University of Metz France<br />
Hallgeir Gammelsæter Molde University College Norway<br />
Ingmar Gehrke ESSEC, Paris France<br />
Matthias Kipping University of Reading UK<br />
Michael Mayer University of Glasgow UK<br />
Turid Moldenæs University of Tromsø Norway<br />
Frank Mueller University of Leicester UK<br />
Rudi Rozman University of Ljubljana Slovenia<br />
Philippe Zarlowski ESSEC, Paris France<br />
Sükrü Özen Baskent University Turkey<br />
7.7.16. Track at the 17 th EGOS Colloquium in Lyon, 5-7 July 2001<br />
Katerina Adam Stockholm University Sweden<br />
Sverker Alänge Chalmers University of Technology Sweden<br />
Rolv Petter Amdam Norwegian School of Management Norway<br />
Doreen Arnoldus Vrije Universiteit Amsterdam The Netherlands<br />
Jos Benders Nijmegen Business School The Netherlands<br />
Jelle Bezemer University of Groningen The Netherlands<br />
Morten Brattvoll Bodø Regional University Norway<br />
126
Mike Bresnen Warwick Business School UK<br />
Haldor Byrkjeflot University of Bergen Norway<br />
Ludovic Cailluet University of Toulouse France<br />
Ian Clark Demontfort University, Leicester UK<br />
Christian Defelix Grenoble University France<br />
Robin Fincham Stirling University UK<br />
Nils Finstad Nordland Research Institute UK<br />
Peter Fleming University of Melbourne Australia<br />
Hallgeir Gammelsæter Molde University College Norway<br />
Johan Hansson Stockholm University Sweden<br />
Sture Berg Helgesen University of Bergen Norway<br />
Stefan Heusinkveld Nijmegen Business School The Netherlands<br />
Jim Kitay University of Sydney Australia<br />
Gro Kvåle Bodø Regional University Norway<br />
Ragnhild Kvålshaugen Norwegian School of Management Norway<br />
Jon Erland Lervik Norwegian School of Management Norway<br />
Pascal Miconnet Chalmers University of Technology Sweden<br />
Núria Puig Univ. Complutense de Madrid Spain<br />
Robin Roslender Stirling University UK<br />
John Damm Scheuer Copenhagen Business School Denmark<br />
Ørjan Stene University of Bergen Norway<br />
Andrew Sturdy University of Melbourne Australia<br />
Jacky Swan Warwick Business School UK<br />
Janne Tienari Lappeenranta Univ. of Technology Finland<br />
Kees van Veen University of Groningen The Netherlands<br />
Sally Woodward City University Business School UK<br />
127