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FINAL REPORT FROM CEMP

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C E M P<br />

The Creation of European Management Practice<br />

A Research Programme Supported by the European Union<br />

(TSER Contract SOE1-CT97-1072)<br />

Executive Committee: Professor Lars Engwall, Sweden (chair), Professor José Luis Alvarez, Spain,<br />

Professor Rolv Petter Amdam, Norway, Dr. Matthias Kipping, United Kingdom<br />

Executive Secretary: Dr. Cecilia Pahlberg, Department of Business Studies, Box 513, SE-751 20 Uppsala, Sweden<br />

telephone: +46-18-4711362; fax: +46-18-4716810; e-mail: Cecilia.Pahlberg@fek.uu.se<br />

Home-page: http://www.fek.uu.se/cemp<br />

<strong>FINAL</strong> <strong>REPORT</strong><br />

December 2001


TABLE OF CONTENT<br />

TABLE OF CONTENT ........................................................................................................................................ 1<br />

LIST OF FIGURES............................................................................................................................................... 4<br />

LIST OF TABLES................................................................................................................................................. 4<br />

ABSTRACT ........................................................................................................................................................... 5<br />

1. EXECUTIVE SUMMARY ............................................................................................................................... 6<br />

1.1. BACKGROUND............................................................................................................................................... 6<br />

1.2. METHODOLOGY............................................................................................................................................ 6<br />

1.3. CONCLUSIONS .............................................................................................................................................. 8<br />

1.3.1. Institutions of Management Knowledge and the Convergence of European Business Practice .......... 8<br />

1.3.2. Differences between Different Parts of Europe ................................................................................. 10<br />

1.3.3. The Importance of the European Dimension in the Research............................................................ 12<br />

1.4. POLICY IMPLICATIONS................................................................................................................................ 13<br />

1.5. DISSEMINATION AND EXPLOITATION OF RESULTS ...................................................................................... 15<br />

2. BACKGROUND AND OBJECTIVES OF THE PROJECT....................................................................... 15<br />

3. SCIENTIFIC DESCRIPTION OF THE PROJECT.................................................................................... 17<br />

3.1. INTRODUCTION........................................................................................................................................... 17<br />

3.2. METHODOLOGY.......................................................................................................................................... 18<br />

3.2.1. The Organisation of the Research...................................................................................................... 18<br />

3.2.2. Deliverables ....................................................................................................................................... 19<br />

3.2.3. Geographical Representation ............................................................................................................ 21<br />

3.2.4. The Empirical Bases for the Deliverables.......................................................................................... 23<br />

3.2.4.1. Published and Unpublished Documents.......................................................................................................23<br />

3.2.4.2. Questionnaires..............................................................................................................................................26<br />

3.2.4.2.1. Consulting............................................................................................................................................26<br />

3.2.4.2.2. Media...................................................................................................................................................26<br />

3.2.4.2.3. Education .............................................................................................................................................27<br />

3.2.4.2.4. Practice ................................................................................................................................................27<br />

3.2.4.3. Interviews.....................................................................................................................................................28<br />

3.2.4.4. Observation..................................................................................................................................................29<br />

3.2.5. Conclusions........................................................................................................................................ 29<br />

3.3. RESULTS..................................................................................................................................................... 30<br />

3.3.1. Co-evolution of Management Practice with Academia, Media and Consulting ................................ 30<br />

3.3.1.1. Introduction..................................................................................................................................................30<br />

3.3.1.2. The Evolution of Management Practice and Ideology .................................................................................31


3.3.1.3. The Fields of Management Knowledge in the Three Waves........................................................................35<br />

3.3.1.3.1 Consulting.............................................................................................................................................35<br />

3.3.1.3.2. Media...................................................................................................................................................38<br />

3.3.1.3.3. Education .............................................................................................................................................40<br />

3.3.1.4. Implications for Convergence ......................................................................................................................43<br />

3.3.2. Structure: Polarisation within the Fields........................................................................................... 45<br />

3.3.2.1. Introduction..................................................................................................................................................45<br />

3.3.2.2. Fields of Knowledge and Domains of Action ..............................................................................................45<br />

3.3.2.3. The Polarisation within Fields......................................................................................................................46<br />

3.3.2.3.1. Consulting............................................................................................................................................47<br />

3.3.2.3.2. Media...................................................................................................................................................48<br />

3.3.2.3.3. Education .............................................................................................................................................49<br />

3.3.2.3.4. Conclusion ...........................................................................................................................................51<br />

3.3.2.4. The Decreasing Importance of the National Domain ...................................................................................51<br />

3.3.2.4.1. Consulting............................................................................................................................................52<br />

3.3.2.4.2. Media...................................................................................................................................................52<br />

3.3.2.4.3. Education .............................................................................................................................................53<br />

3.3.2.5. Implications for Convergence ......................................................................................................................54<br />

3.3.3. Contents: Convergence, Adaptation and the Blurring of Borders ..................................................... 55<br />

3.3.3.1. Introduction..................................................................................................................................................55<br />

3.3.3.2. A Model of Convergence .............................................................................................................................55<br />

3.3.3.3. A Model of Content Creation.......................................................................................................................57<br />

3.3.3.4. Blurring of Boundaries and Networks of Relationships...............................................................................59<br />

3.3.3.4.1. Consultancies and Academic Institutions ............................................................................................59<br />

3.3.3.4.2. Consultancies and Media .....................................................................................................................62<br />

3.3.3.5. Implications for Convergence ......................................................................................................................63<br />

3.3.4. Diffusion: From Transfer to Intermediation ...................................................................................... 64<br />

3.3.4.1. Introduction..................................................................................................................................................64<br />

3.3.4.2. The Traditional View of the Diffusion of Management Knowledge............................................................65<br />

3.3.4.3. Evidence against the Traditional View.........................................................................................................65<br />

3.3.4.4. An Alternative View ....................................................................................................................................67<br />

3.3.4.4.1. Legitimisation......................................................................................................................................67<br />

3.3.4.4.2. Creation of a Common Language and its Translation..........................................................................69<br />

3.3.4.5. Implications for Convergence ......................................................................................................................73<br />

3.4. CONCLUDING REMARKS............................................................................................................................. 73<br />

4. CONCLUSIONS AND POLICY IMPLICATIONS..................................................................................... 74<br />

4.1. CONCLUSIONS ............................................................................................................................................ 74<br />

4.1.1. Institutions of Management Knowledge and the Convergence of European Business Practice ........ 74<br />

4.1.2. Differences between Different Parts of Europe ................................................................................. 76<br />

4.1.3. Theory Development .......................................................................................................................... 79<br />

4.1.4. The Importance of the European Dimension in the Research............................................................ 80<br />

4.2. FURTHER RESEARCH .................................................................................................................................. 80<br />

4.3. POLICY IMPLICATIONS................................................................................................................................ 81<br />

2


5. DISSEMINATION AND/OR EXPLOITATION OF RESULTS ................................................................ 83<br />

5.1. INTRODUCTION........................................................................................................................................... 83<br />

5.2. CONFERENCES, WORKSHOPS AND SEMINARS............................................................................................. 83<br />

5.3. DOCTORAL PROGRAMMES AND DISSEMINATION TO STUDENTS ................................................................. 87<br />

5.4. PUBLICATIONS............................................................................................................................................ 87<br />

5.5. WEB-SITE ................................................................................................................................................... 89<br />

5.6. CONTINUATION AND FOLLOW-UP OF RESULTS ........................................................................................... 89<br />

6. ACKNOWLEDGEMENTS AND REFERENCES....................................................................................... 90<br />

6.1. ACKNOWLEDGEMENTS ............................................................................................................................... 90<br />

6.2. REFERENCES............................................................................................................................................... 90<br />

7. ANNEXES........................................................................................................................................................ 97<br />

7.1. CONFERENCES AND WORKSHOPS ARRANGED WITHIN THE PROGRAMME ................................................... 97<br />

7.2. EXECUTIVE MEETINGS ............................................................................................................................... 98<br />

7.3. CONFERENCE PRESENTATIONS BY <strong>CEMP</strong> RESEARCHERS........................................................................... 99<br />

7.4. DISSEMINATION TO PRACTITIONERS ......................................................................................................... 107<br />

7.5. DELIVERABLES......................................................................................................................................... 108<br />

7.6. PUBLICATIONS.......................................................................................................................................... 109<br />

7.6.1. Books................................................................................................................................................ 109<br />

7.6.2. Dissertations .................................................................................................................................... 110<br />

7.6.3. Special Issues................................................................................................................................... 110<br />

7.6.4. Journal Articles................................................................................................................................ 110<br />

7.6.5. Book Chapters.................................................................................................................................. 112<br />

7.6.6. Book Reviews ................................................................................................................................... 114<br />

7.6.7. Reports............................................................................................................................................. 114<br />

7.7. PARTICIPANTS IN <strong>CEMP</strong> ACTIVITIES ....................................................................................................... 115<br />

7.7.1. Track at the 14 th EGOS Colloquium in Maastricht, 9-11 July 1998 ................................................ 115<br />

7.7.2. Workshop at IMD in Lausanne, 20-21 November 1998................................................................... 116<br />

7.7.3. Co-ordination and Integration Meeting in Oslo, 23-25 April 1999................................................. 117<br />

7.7.4. Track at the 15 th EGOS Colloquium in Warwick, 4-6 July 1999 ..................................................... 117<br />

7.7.5. Track at the Nordic Conference on Business Studies in Helsinki, 19-21 August 1999 .................... 118<br />

7.7.6. Workshop at SCANCOR, Stanford, 16-17 September 1999............................................................. 119<br />

7.7.7. Workshop on Consultants, Reading, 15-16 October 1999............................................................... 120<br />

7.7.8. Workshop on Management Education, Paris, 4-6 May 2000 .......................................................... 120<br />

7.7.9 Conference on External Experts, Reading, 19-20 May 2000............................................................ 121<br />

7.7.10. Round Table on Consultant-Client Relationships, Toulouse, 20 June 2000 .................................. 122<br />

7.7.11. Summer School outside Helsinki, 25 June-1 July 2000.................................................................. 122<br />

7.7.12. Track at the 16 th EGOS Colloquium in Helsinki, 2-4 July 2000..................................................... 123<br />

7.7.13. Workshop on the Management Advice Industry, Brussels 17-18 November 2000......................... 124<br />

7.7.14. Workshop on the Management Media Industry, Barcelona 1-3 December 2000 .......................... 125<br />

3


7.7.15. Workshop on Implementation, Molde 4-6 May 2001 ..................................................................... 126<br />

7.7.16. Track at the 17 th EGOS Colloquium in Lyon, 5-7 July 2001.......................................................... 126<br />

LIST OF FIGURES<br />

Figure 1. The Organisation of the Research .......................................................................................................... 18<br />

Figure 2. The Basic <strong>CEMP</strong> Model ........................................................................................................................ 30<br />

Figure 3. A Model of Convergence....................................................................................................................... 56<br />

Figure 4. A Model of Content Creation................................................................................................................. 58<br />

Figure 5. The Blurring of Boundaries.................................................................................................................... 59<br />

Figure 6. Management Knowledge in Networks of Relationships ........................................................................ 64<br />

LIST OF TABLES<br />

Table 1. The Over All Research Design................................................................................................................ 18<br />

Table 2. The Deliverables and the Research Design ............................................................................................. 20<br />

Table 3. Geographical Coverage in the Empirical Studies.................................................................................... 22<br />

Table 4. The Empirical Bases for the Deliverables ............................................................................................... 24<br />

Table 5. Different Waves of Management Practice............................................................................................... 32<br />

Table 6. The Evolution of the Consulting Industry ............................................................................................... 36<br />

Table 7. Management Journals in Different Areas................................................................................................ 40<br />

Table 8. Education of Top Managers in France, Germany and Norway (1968 and the 1990s)............................. 41<br />

Table 9. Expansion of the Norwegian School of Management BI, Oslo 1985-2002............................................. 50<br />

Table 10. Business Schools Accredited by EQUIS, May 2001............................................................................. 53<br />

Table 11. Three Aspects of Idea Diffusion in Organisations................................................................................. 71<br />

Table 12. Dimensions of the Consultancy Fields in Western Europe ................................................................... 78<br />

Table 13. Participation in the Events Arranged by the Programme....................................................................... 84<br />

Table 14. Country Coverage of Presentations by <strong>CEMP</strong> Researchers .................................................................. 86<br />

Table 15. Publications by <strong>CEMP</strong> Researchers ...................................................................................................... 88<br />

Table 16. Language of the Publications Published by <strong>CEMP</strong> Researchers........................................................... 89<br />

4


ABSTRACT<br />

The <strong>CEMP</strong> programme had three objectives: (1) to judge to what extent education, research<br />

and consulting are contributing to a homogenisation in European business practice; (2) to determine<br />

whether this homogenisation is more developed in some parts of Europe than in others;<br />

and (3) to contribute to an improvement of the European dimension in the diffusion and<br />

consumption of management knowledge.<br />

In terms of the first objective <strong>CEMP</strong> research has shown that management practice has<br />

evolved in waves, which differ significantly in terms of the dominant ideas, the focus of management<br />

attention, and the role of top managers. One of the distinctive features of the most<br />

recent wave is the polarisation of the structure within each of the three fields of the management<br />

knowledge industry. While the national level is gradually losing influence, both the<br />

global and the local levels are becoming more important. The research has also pointed to the<br />

blurring of the boundaries of the fields of management. As a result there is a tendency for the<br />

management knowledge industry as a whole to use the same labels and to diffuse similar ideas<br />

thereby providing legitimation. At the discourse level there is therefore strong evidence for a<br />

growing importance of the management knowledge industry in the promotion of convergence.<br />

It especially contributes to the creation of a common management language and its translation<br />

to a local context. For the latter, local actors play a significant role as translators for global<br />

models. Overall consultants and parts of the media are the most important actors promoting<br />

convergence.<br />

In relation to the second objective <strong>CEMP</strong> research shows that there are certain differences<br />

in the speed and extent of the convergence process in the various parts of Europe. These<br />

differences are mainly driven by (1) the existence of global management knowledge institutions,<br />

and (2) language capabilities in a given country. The United Kingdom therefore has<br />

particularly advantageous conditions for the adoption of new management concepts and ideas.<br />

Concerning other parts of Europe, the Scandinavian countries also appear to be fast to adapt<br />

new management ideas due to a high fluency in English and the existence of global actors.<br />

Germany and the Netherlands are also rapid to acquire new ideas due to the presence of<br />

global actors, mainly consultants, and the availability of local translators. In France, however,<br />

new concepts appear to be adopted later and to a lesser extent. The southern European countries<br />

also show a diverse picture. While in Spain business schools and consultancies diffuse<br />

new ideas to the large companies, there are doubts regarding the diffusion to small companies.<br />

Like France, Italy appears to be less influenced by global management ideas, although there<br />

are regional variations.<br />

In relation to the third objective it is concluded that there is a strong need to promote<br />

learning and diffusion of European best practices instead of depending on concepts developed<br />

and packaged outside Europe. The diversity of management practices in itself is an important<br />

model especially in the current network society. It should therefore be protected and promoted<br />

within Europe and its transfer to other parts of the world should also be encouraged. For this<br />

to happen management education is the most suitable because it is to a large extent located in<br />

the public domain. There is therefore a need for co-ordination and co-operation at the European<br />

level in order to further promote the circulation of faculty and students among European<br />

management education institutions, the recognition of courses and degrees throughout Europe<br />

as well as the use of European textbooks and other teaching materials. For the same reasons<br />

there is a need for more research dealing with the realities of business in Europe. As the development<br />

and diffusion of management practices are essential for European business, research<br />

on European management innovation should be promoted within existing programmes<br />

and possibly through special actions.<br />

5


1.1. BACKGROUND<br />

1. EXECUTIVE SUMMARY<br />

The launching of the <strong>CEMP</strong> programme was based on the observation of the increasing influ-<br />

ence on management practice of a management knowledge industry consisting of academic<br />

management institutions, management media companies and management consultancies. This<br />

circumstance and theoretical arguments of the new institutional school in organisation theory<br />

made the research team to hypothesise that management practice is undergoing a process of<br />

convergence. In order to investigate this hypothesis three main research objectives were for-<br />

mulated within the programme. The first of these was to judge to what extent education, re-<br />

search and consulting are contributing to a homogenisation in European business practice.<br />

The second one was to determine whether this homogenisation is more developed in some<br />

parts of Europe than in others. Third, and, finally, the programme had the objective to con-<br />

tribute to an improvement of the European dimension in the diffusion and consumption of<br />

management knowledge.<br />

The programme has been a joint effort between four academic institutions. It has been<br />

co-ordinated from the Department of Business Studies at Uppsala University, Sweden by Pro-<br />

fessor Lars Engwall with the assistance of the Executive Secretary Dr. Cecilia Pahlberg. At<br />

the three other partner institutions Professor Rolv Petter Amdam at the Norwegian School of<br />

Management BI, Oslo, Norway has had the responsibility for the theme dealing with aca-<br />

demic management institutions, while Professor José Luis Alvarez at IESE, Barcelona, Spain<br />

has co-ordinated the theme on management media. Dr. Matthias Kipping at the University of<br />

Reading, United Kingdom, has directed the theme on consultancies. The mentioned persons<br />

have together constituted the Executive Group of the programme.<br />

1.2. METHODOLOGY<br />

The research within the programme has been organised in basically four phases. The first was<br />

constituted by literature reviews within all themes except that on management media, while<br />

the second focused on the structure of the various fields of the management knowledge indus-<br />

try (academic management institutions, management media and management consultants). In<br />

a third phase the team focused on the content of the services provided by the actors in the<br />

mentioned fields, and in a fourth and final phase the research was directed towards the diffu-<br />

sion of the services from the management knowledge industry to management practice.<br />

6


In accordance with the contract with the European Union seventeen reports have been<br />

delivered throughout the existence of the programme. Three early reports provided literature<br />

reviews regarding management concepts (Report 1), academic management institutions (Re-<br />

port 4), and management consulting (Report 2). One additional early report presented the re-<br />

sults from a questionnaire study of the use and acquaintance of modern management concepts<br />

in Swedish multinationals (Report 3). In the following three phases three reports were deliv-<br />

ered by each of the different research teams: academic management institutions (Report 8, 12<br />

and 14), management media companies (5, 9, 10 and 15) and management consultants (Re-<br />

ports 6, 13 and 16). The results from all three phases were brought together in special reports<br />

by the co-ordinating team (Reports 7, 11 and 17).<br />

Since the programme aimed at comparisons between European countries studies were<br />

undertaken in a large number of nations. These have been undertaken by members of the re-<br />

search team as well as by colleagues in the various countries. On several occasions the schol-<br />

ars undertaking these studies have been brought together at conferences and seminars within<br />

the <strong>CEMP</strong> programme for the exchange of information and ideas. The mentioned approach<br />

has implied that – although it has not been possible to cover all or the same countries for each<br />

theme and each step of the research – the different teams have been able to systematically<br />

provide evidence from Northern, Middle and Southern Europe.<br />

The character of the research problem has implied that a variety of data sources have<br />

been used throughout the programme. In terms of the research on the structure of the various<br />

fields of the management knowledge industry all teams have taken advantage of published<br />

and unpublished documents. Although such material has been very useful for the research it<br />

have sometimes involved problems due to difficulties of making comparisons. This has par-<br />

ticularly been the case as statistics from various countries have been analysed as the institu-<br />

tions under study are not always clearly defined and sometimes are defined differently in<br />

various European countries. As the programme moved on to content the research teams em-<br />

ployed, in addition to published and unpublished documents, a questionnaire, interviews and<br />

even observation. Questionnaires and interviews were also used in the last phase of the pro-<br />

gramme. All in all, the empirical work within the programme has produced a rich database,<br />

which has facilitated a better understanding of the management knowledge industry in various<br />

European countries.<br />

7


1.3. CONCLUSIONS<br />

1.3.1. Institutions of Management Knowledge and the Convergence of European Business<br />

Practice<br />

<strong>CEMP</strong> research has shown that management practice has evolved in waves, which differ sig-<br />

nificantly in terms of the dominant ideas, the focus of management attention, and the role of<br />

top managers. A first wave occurred in the period from the 1880s to the 1970s with a major<br />

expansion between the 1920s and the 1950s. The focus during that period was on the produc-<br />

tion unit and the dominant ideology was scientific management developed by Frederick W.<br />

Taylor. During this wave the role of the top manager was primarily that of a specialist. How-<br />

ever, already in the 1920s a second wave started, although its major expansion did not occur<br />

until the period from the 1960s to the 1980s. In this wave the focus was moved from the pro-<br />

duction unit to the corporation. The dominant ideology concerned strategy and structure rather<br />

than scientific management, and the main proponent of the ideology was Peter F. Drucker.<br />

The role of the manager was no longer that of a specialist but that of a generalist. This wave<br />

has not yet finished, although it is on the decline. The most recent shift has emerged in the last<br />

two decades and became increasingly dominant during the 1990s. In this period the emphasis<br />

started to shift from corporate organisation and strategy towards the management of internal<br />

and external relationships. The co-ordination and control of such intra- and inter-<br />

organisational networks is partly enabled through the fast development of information tech-<br />

nology. A number of new management practices, concepts and tools have rapidly evolved at<br />

the same time, as there has been a tremendous rise of the management knowledge industry.<br />

However, there are differences between the fields in terms of their reaction to the changes in<br />

management practice. While popular management publications and consulting seem to be first<br />

in capturing new trends, there is more inertia when it comes to academic publications and<br />

management education.<br />

One of the distinctive features of the most recent wave is the polarisation within each<br />

of the three fields of the management knowledge industry. While the national level is gradu-<br />

ally losing influence, the global and the local levels are becoming more important. On the<br />

global level each field is characterised by the emergence of large and highly visible actors<br />

pushing for convergence. <strong>CEMP</strong> data show that consultants and a few media conglomerates<br />

are most advanced in terms of acting on a global level. There are also a few international<br />

business schools. However, in general, management education remains nationally driven. At<br />

8


the same time, parts of the management knowledge industry, especially the small consultan-<br />

cies, are very active on the local level.<br />

When it comes to content, the research points to a gradual blurring of the boundaries<br />

of the fields. The blurring occurs because some actors belong to several fields and the fields<br />

are increasingly overlapping. For instance, consultants have started to co-operate with busi-<br />

ness schools by organising joint events. At the same time business school are offering consult-<br />

ing-type services in the form of tailor-made programmes for specific companies. Media com-<br />

panies have also expanded their education-related activities. Some publishing companies have<br />

started to organise training events. They are also influencing education through ranking of<br />

business schools. In the same way companies are increasingly influencing educational institu-<br />

tions through external academic funding and the participation in accreditation projects. As a<br />

result of all these developments, there is a tendency for the management knowledge industry<br />

as a whole to use the same labels and to diffuse similar ideas.<br />

In terms of diffusion, <strong>CEMP</strong> research confirms the importance of management educa-<br />

tion, media and consulting. However, their function is not limited to the transfer of manage-<br />

ment knowledge. In the third wave of management practice companies have to defend their<br />

action in relation to various internal and external stakeholders, especially players on the<br />

global financial markets. The legitimisation function of the different institutions within the<br />

management knowledge industry has therefore increased significantly. At the discourse level<br />

there is also strong evidence for a growing importance of these institutions in the promotion<br />

of convergence. They especially contribute to the creation of a common management lan-<br />

guage and its translation to a local context. For the latter, local actors play a significant role as<br />

translators for global models.<br />

Overall it is clear that consultants and parts of the media are the most important actors<br />

promoting convergence. They do this by diffusing standardised labels globally and by trans-<br />

lating them into local and national contexts. In comparison education is still dominated by<br />

national institutions, which means that they have less of influence on the convergence proc-<br />

ess. Due to the blurring of boundaries the labels and underlying ideas are becoming increas-<br />

ingly similar across all of the institutions. However, despite these strong tendencies for con-<br />

vergence, there is considerable room for variation at the organisational level. This is due to<br />

the possibility of actors to de-couple labels from practice as well as the translation occurring<br />

at local levels. In this context it should be noted that neither de-coupling nor translation are<br />

necessarily smooth and uncontested processes.<br />

9


<strong>CEMP</strong> research also shows that most of the dominant and visible actors at the global<br />

level in consulting and media, but to a more limited extent in education, are of American ori-<br />

gin and ownership. This means that the role models and the providers of labels and underlying<br />

ideas for European actors are coming from the United States. The main role of the European<br />

actors seems to be the translation of these labels and ideas into the local context. Thus, some<br />

of the ideas originating in European management practice might be packaged and sold back to<br />

Europe by dominant US actors in the management knowledge industry. The fact that most<br />

ideas are packaged in the United States might also be behind the extent of de-coupling and the<br />

friction occurring in the translation process in Europe.<br />

1.3.2. Differences between Different Parts of Europe<br />

Concerning education the programme has primarily categorised different regions in Europe<br />

according to how they have responded to the influence for the American system of manage-<br />

ment education (Engwall and Zamagni, 1998). It is those parts of Europe that first developed<br />

their own indigenous traditions in business education that show the largest resistance to the<br />

American model. The pre-eminent example is Germany, with its own tradition of business<br />

economics. In Germany the modern MBA programmes have not gained any strong influence<br />

in the German business schools (Handelshochschulen). Another example of a country that has<br />

shown resistance to the US system is France.<br />

Countries where the American model has been regarded as a challenge to university<br />

education constitute another group. Italy and Spain are among those countries. A third group<br />

consists of countries where the American model has contributed to change a German model.<br />

The Nordic countries have gradually adopted the American business administration model<br />

within an organisational setting based on the German model. Also the Netherlands show a<br />

dual pattern by adopting both the German and American models within university structures.<br />

Finally, the last category is the late adopters of the American model. UK plays a significant<br />

role within that category, since UK is the country where the MBA programmes have ex-<br />

panded most rapidly in Europe.<br />

Since media is a highly heterogeneous field – general and specialised newspapers,<br />

academic research publications (books and journals) and university textbooks, magazines,<br />

popular books, etc. – the strategy of the <strong>CEMP</strong> research has been to examine in-depth three<br />

countries of different European business systems: (1) Denmark (as representative of Nordic<br />

business systems), (2) the United Kingdom, and (3) Italy (complemented with data from<br />

France and Spain as representation of the Southern European system). Regarding the structure<br />

10


of the field (types of media and relationships among types), it seems remarkably equivalent<br />

across business systems. In each of the countries studied there are one or two well-established<br />

newspapers specialised in business and economics with significant circulation, and a number<br />

of other specialised periodicals selling far fewer copies. All the important general newspapers<br />

carry sections on management. In each of the countries studied there are also one or two<br />

weeklies or monthlies usually patterned both in layout and content after the US examples of<br />

Business Week or Fortune.<br />

The United Kingdom is the only country whose periodicals enjoy a wide readership in<br />

other European countries, de facto becoming, European publications. However, they never<br />

reach the circulation of the national business newspapers. At the same time they act as role<br />

models for the national business periodicals in terms of design and content. Similarly, in book<br />

publishing there are some trends towards the emergence of a few dominant European actors<br />

such as Pearson.<br />

Despite national ownership of most media companies there are some indications for<br />

the increasing similarity of content. Business, management and economic matters have be-<br />

come an important part of the information available through the press, both daily and periodi-<br />

cal. In the three countries explored, the “explosion” of the importance of these topics occurred<br />

in a similar point in time (mid-1980’s), with an ideological celebration of market forces and a<br />

sort of popular capitalism, both through entrepreneurship and through easier access to stock<br />

exchanges. In sum, there is a very high structural equivalence in the media, and increasing<br />

convergence of content across European business systems.<br />

In terms of the consulting field, <strong>CEMP</strong> research has revealed considerable differences<br />

in terms of the supply and the consumption of consultancy services in different parts of<br />

Europe. The results suggest broadly a North-South divide, with Germany, the Netherlands,<br />

the Nordic countries and the Untied Kingdom showing a significant level of consulting activi-<br />

ties relative to their GDP. Among the southern European countries consulting activities ap-<br />

pear highest in Spain. This means that large companies in these countries have fairly easy and<br />

rapid access to new management concepts through the consultancies – a fact confirmed by<br />

case study research. In terms of convergence, we also need to take into account factors deter-<br />

mining the speed and extent to which these concepts are subsequently diffused throughout<br />

these economies. Here we need to look at the concentration of consultancy markets (where a<br />

low level indicates the presence of many small, usually locally based consultancies) and the<br />

reach of the consultants (where a high value suggests that consultancies also count many<br />

small and medium sized companies among their clients). According to these criteria, new<br />

11


management concepts can be expected to diffuse most widely in Germany, the Nordic coun-<br />

tries, the Netherlands and Italy.<br />

Combining these two observations, we can therefore conclude that new management<br />

concepts will disseminate quickly and widely in Germany, the Nordic countries and the Neth-<br />

erlands. In the United Kingdom and Spain, they will also be received fairly rapidly, but their<br />

use will largely remain confined to a few, especially international companies. The situation in<br />

France and Italy is somewhere in the middle, because new management concepts are likely to<br />

reach them later. In the Italian case, though, subsequent convergence is likely to occur fairly<br />

quickly, especially in the more developed regions of the country, due to the presence of many<br />

small, locally based consultancies.<br />

Overall <strong>CEMP</strong> research shows that there are certain differences in the speed and ex-<br />

tent of the convergence process in the various parts of Europe. The results indicate that these<br />

differences are mainly driven by (1) the existence of global management knowledge institu-<br />

tions, and (2) language capabilities in a given country. The United Kingdom therefore has<br />

particularly advantageous conditions for the adoption of new management concepts and ideas.<br />

Due to its strong position in management education and publishing the London based institu-<br />

tions are spreading new ideas inside and outside Europe.<br />

Concerning other parts of Europe, the Scandinavian countries appear to be fast to<br />

adapt new management ideas due to a high fluency in English and the existence of global ac-<br />

tors. In middle Europe, Germany and the Netherlands are also rapid to acquire new ideas due<br />

to the presence of global actors, mainly consultants, and the availability of local translators. In<br />

France, however, new concepts appear to be adopted later and to a lesser extent. The southern<br />

European countries also show a diverse picture. While in Spain business schools and consul-<br />

tancies diffuse new ideas to the large companies, there are doubts regarding the diffusion to<br />

small companies. Like France, Italy seems to be less influenced by global management ideas,<br />

although there are regional variations.<br />

1.3.3. The Importance of the European Dimension in the Research<br />

The focus of the <strong>CEMP</strong> programme on the creation of European management practice has of<br />

course implied that the European dimension has been central in the research. The studies un-<br />

dertaken have thus covered a large number of European countries. This has been accom-<br />

plished through a co-operation with sub-contractors and colleagues throughout Europe. This<br />

means that representatives from most countries within the European Union – with the excep-<br />

tion of Belgium, Luxembourg and Greece – have been involved in the programme in one way<br />

12


or another. In addition, persons from non-member European countries (Norway and Switzer-<br />

land) and non-European countries (Australia, Canada, Israel, New Zealand, Turkey and the<br />

United States) have participated in <strong>CEMP</strong> events. This has no doubt implied a communication<br />

of European ideas to a wide audience.<br />

Also in terms of the presentation of the research results <strong>CEMP</strong> researchers have suc-<br />

ceeded to cover most of the European countries. Of the more than one hundred presentations<br />

about one-third were made in Northern Europe, and one-third in mid-European countries,<br />

while about one-sixth each was made in Southern Europe and overseas, respectively.<br />

It can thus be no doubt that the <strong>CEMP</strong> programme has had a strong European dimen-<br />

sion. This has been true both in terms of the object of study – the creation of European man-<br />

agement practice – and in terms of collaboration between scientists and dissemination of re-<br />

search results. For the <strong>CEMP</strong> team this has been a most rewarding experience.<br />

1.4. POLICY IMPLICATIONS<br />

In relation to the third objective of the <strong>CEMP</strong> programme – i.e. to contribute to an improve-<br />

ment of the European dimension in the diffusion and consumption of management knowledge<br />

– <strong>CEMP</strong> research suggests that there is a strong need to promote learning and diffusion of<br />

European best practices instead of depending on concepts developed and packaged outside<br />

Europe. This conclusion results from the finding that there are strong forces for convergence<br />

of management practice based on labels and ideas that originated in the United States. A prob-<br />

lem for managers in European companies is therefore that these labels and ideas are not nec-<br />

essarily appropriate for the every-day practice in their companies. As a consequence of this,<br />

one of the roles of the knowledge management industry in Europe is the translation of con-<br />

cepts developed and labelled overseas to a local context. The more remote these labels and<br />

ideas are from the contexts where they are supposed to be applied, the more difficult it is to<br />

use them without major translations. Obviously, this is not an efficient process, because such<br />

translations are usually costly in terms of human and financial resources.<br />

Due to the dominance of American actors and ideas the wide range of European man-<br />

agement best practices goes largely unnoticed. This variety provides an excellent source for<br />

organisational learning and development. Currently this potential is not realised. Our most<br />

important suggestion is therefore to find ways to take advantage of the available ideas in<br />

Europe and encourage their dissemination. The diversity of management practices in itself is<br />

an important model especially in the current network society. It should therefore be protected<br />

13


and promoted within Europe and its transfer to other parts of the world could also be encour-<br />

aged.<br />

In order to realise the above-mentioned potential for organisational learning and de-<br />

velopment from European best practices there is a need to use the best-suited existing institu-<br />

tions and to develop alternative means of dissemination. Among the types of institutions ex-<br />

amined in <strong>CEMP</strong> research consulting and media are difficult to influence by public policies,<br />

since they act on open markets. By contrast management education institutions are more suit-<br />

able because they to a large extent are located in the public domain. However, they are still<br />

dominated by national rather than Europe-wide interests and policies. In order to take advan-<br />

tage of the above-mentioned variety there is a need for co-ordination and co-operation at the<br />

European level. Although a number of steps have been taken in Europe to create the possibili-<br />

ties for faculty and students to circulate among European management education institutions,<br />

we suggest these initiatives are given more attention and resources. Priority should, for in-<br />

stance, be given to the efforts to establish the recognition of courses and degrees throughout<br />

Europe. Further, management degree programmes taking place in more than one country<br />

should be encouraged. We also suggest that the production as well as the use of European<br />

textbooks and other teaching materials should be promoted.<br />

For the same reasons as above, we emphasise the need for more research dealing with<br />

the realities of business in Europe. The European Union has for a long time supported re-<br />

search on technical innovations. As the development and diffusion of management practices<br />

are essential for European business, we also suggest that research on European management<br />

innovation should be promoted within existing programmes and possibly through special ac-<br />

tions. These programmes should be based on a close co-operation between academia and the<br />

European business community.<br />

In addition to promoting European management education and research it is also nec-<br />

essary to develop and support other arenas where management ideas can be exchanged and<br />

further developed. This can take place both in more formally organised European professional<br />

organisations and through informal gatherings such as round-tables and other loosely struc-<br />

tured networks. Attempts should be made to widely diffuse the ideas generated in these fo-<br />

rums through a close co-operation with European media companies particularly the popular<br />

management press.<br />

An important precondition for these learning and dissemination activities is language<br />

proficiency. A central issue is therefore to actively support and promote language capabilities<br />

in all European countries.<br />

14


1.5. DISSEMINATION AND EXPLOITATION OF RESULTS<br />

An important philosophy within the <strong>CEMP</strong> programme has been to put research results under<br />

scrutiny through examination at conferences, workshops, and seminars and through publica-<br />

tion review processes. Papers have been presented in a wide variety of disciplines, including<br />

management and organisation studies, international business and business history. The vari-<br />

ous events organised by the programme have also provided significant empirical input.<br />

During its existence the programme has organised all together 16 conferences, work-<br />

shops and seminars. All in all, these events have attracted 231 individuals from 115 institu-<br />

tions in 21 countries. Since some persons have participated in more than one event, the total<br />

number of participations is almost 400. In terms of geographical representation, persons from<br />

most countries in the European Union have been involved in the events. Presentations have<br />

also been made to practitioners. In addition activities for doctoral students have been organ-<br />

ised in the form of a summer school, course activities, etc.<br />

In addition to the seventeen reports delivered to Brussels the results from the pro-<br />

gramme have been disseminated by <strong>CEMP</strong> researchers through 58 publications already pub-<br />

lished and in 20 publications which are in press. Seven of these are books, four dissertations<br />

and two special issues of academic journals. In addition there are 30 articles, 24 book chap-<br />

ters, two book reviews and nine reports. Already in 1998 six publications came out of the pro-<br />

gramme and the following three years 17, 19 and 16 publications appeared. A publication<br />

record on this level is expected in 2002.<br />

The <strong>CEMP</strong> programme has created a high level of visibility and its results have stimu-<br />

lated considerable discussion. Although the project has now formally come to its end, the<br />

network of people involved will have several opportunities to meet and continue the work on<br />

the research issues it has developed. The Special Working Group within EGOS will continue<br />

its work. In 2002 José Luis Alvarez will even be the main responsible for the EGOS meeting<br />

in Barcelona 4-7 July 2002. At this meeting the Special Working Group created in relation to<br />

the <strong>CEMP</strong> programme will host the sub-theme “Management Ideas and Organizational Poli-<br />

tics”. In addition the <strong>CEMP</strong> group plans further research.<br />

2. BACKGROUND AND OBJECTIVES OF THE PROJECT<br />

The launching of the <strong>CEMP</strong> programme was based on the observation of the increasing atten-<br />

tion paid to the improvement of management competence particularly in large corporations.<br />

This had been, and still is, manifested in a rapid expansion of management education, man-<br />

15


agement research and management consulting which in turn has resulted in a fast develop-<br />

ment of a “management knowledge industry”. It was observed that within this industry, as<br />

well as in management practice, a large number of management concepts and models ema-<br />

nated from the United States. This appeared particularly worth noting in relation to contin-<br />

gency approaches stressing the significance of context for the efficient use of different organ-<br />

isational tools. Nevertheless, American models seem to be used in contexts considerably dif-<br />

ferent from that of the United States. From a European perspective, it was therefore consid-<br />

ered to be of special interest to study to what extent such management technology is diffused<br />

in the European context, consisting of a variety of legal systems, industrial structures, cultural<br />

traditions etc.<br />

The two basic research questions in the application for the project were: (1) To what<br />

extent has modern management technology been diffused in various European countries? and<br />

(2) What messages have been communicated through this diffusion process?. In particular, the<br />

aim was to study to what extent European management practices are becoming “American-<br />

ised”. A basic assumption was also that three major carriers – graduates, publications and<br />

consultants – diffuse management knowledge. The main research objectives were:<br />

To judge to what extent education, research and consulting are contributing to a<br />

homogenisation in European business practice.<br />

To determine whether this homogenisation is more developed in some parts of<br />

Europe than in others.<br />

To contribute to an improvement of the European dimension in the diffusion and<br />

consumption of management knowledge.<br />

A starting point for the programme was the view that management education, research, con-<br />

sulting and practice interplay and that management concepts and techniques are transferred to<br />

practice through the three above-mentioned carriers. During the contract negotiations, the<br />

importance of multinational companies (MNCs) was emphasised and MNCs were included as<br />

a fourth carrier because of their significance for the diffusion and consumption of manage-<br />

ment knowledge. In order to achieve the above-mentioned objectives, the research design<br />

outlined three phases focusing on (1) the structure and the role of the significant carriers, (2)<br />

the content communicated through these carriers, and (3) the diffusion of management knowl-<br />

edge (see further below Section 3.1).<br />

16


Important sources of inspiration for the programme were two influential schools in<br />

organisation studies, i.e. the new institutional theory and the business systems approach.<br />

While the first provides arguments for convergence the latter can be seen as a proponent for<br />

heterogeneity and divergence.<br />

According to the new institutional theory (see e.g. DiMaggio and Powell, 1983; Meyer<br />

and Rowan, 1977; Powell and DiMaggio, 1991; Scott, 1995) organisations are under pressure<br />

to become similar due to coercion, norms and imitation. Coercion is primarily exercised<br />

through rules imposed by nation states, while norms constitute a significant force for homog-<br />

enisation within professional fields. Imitation, finally, is important for convergence in uncer-<br />

tain environments, where dominant actors tend to provide role models for other actors in the<br />

field.<br />

According to the business system approach, on the other hand, the formation of social<br />

groups and institutions differs among countries. The country- and culture-specific contexts in<br />

which management practices evolve are seen largely shaped by the cultural and institutional<br />

framework of each country (cf. Hofstede, 1980; Whitley, 1992; Whitley and Kristensen,<br />

1997; Whitley, 1999). Firms are for instance highly dependent on differing systems of politi-<br />

cal governance (Putnam, Leonardi and Nanetti, 1993), corporate governance (Roe, 1994;<br />

Zysman, 1983), selection of elites (Bourdieu, 1989), and religion (Guillén, 1994). A conse-<br />

quence of this view is that the managing of a firm in Germany, for instance, can be expected<br />

to be very different from managing one in France or in Great Britain (Maurice, Sellier and<br />

Silvestre, 1986).<br />

3.1. INTRODUCTION<br />

3. SCIENTIFIC DESCRIPTION OF THE PROJECT<br />

The over all design of the programme has been a matrix structure with two dimensions (see<br />

Table 1). First, the four different carriers of management ideas – graduates, publications, con-<br />

sultants and multinationals – constituted the foundation of the themes of the programme. Sec-<br />

ond, as mentioned above, for each of these themes three stages of research were pursued:<br />

structure, content and diffusion.<br />

17


Table 1. The Over All Research Design<br />

Graduates<br />

Publications<br />

Consultants<br />

Multinationals<br />

Carrier Structure Content Diffusion<br />

The matrix shown in Table 1 will also be the basis for the presentation of the methodology<br />

and the research results in this section. The methodology section (Section 3.2) will cover dif-<br />

ferent aspects of the data collection and data analysis by using the matrix. The section<br />

presenting the results (Section 3.3) will deal with the three phases of the research: structure,<br />

content and diffusion. In each of the sections results on the different institutions associated<br />

with the carriers will be elaborated on.<br />

3.2. METHODOLOGY<br />

3.2.1. The Organisation of the Research<br />

On the basis of the design summarised in Table 1 the research was organised in four different<br />

teams with a responsible co-ordinator for each (see Figure 1). Together with the Executive<br />

Secretary Dr. Cecilia Pahlberg these co-ordinators have formed the Executive Group of the<br />

project. This group has usually had their meetings in order to discuss issues related to the co-<br />

ordination and further development of the project in connection with <strong>CEMP</strong> conferences,<br />

seminars and workshops (see further Annexes 7.1 and 7.2).<br />

Figure 1. The Organisation of the Research<br />

Rolv Petter Amdam<br />

Theme Co-ordinator<br />

Graduates<br />

Lars Engwall<br />

Main Co-ordinator<br />

of the Programme<br />

Multinationals<br />

José Luis Alvarez<br />

Theme Co-ordinator<br />

Publications<br />

18<br />

Matthias Kipping<br />

Theme Co-ordinator<br />

Consultants


The main co-ordinator of the project and chairman of the Executive Group has been<br />

Professor Lars Engwall at Uppsala University, Sweden. A significant part of the work on the<br />

project by the Uppsala team has thus been devoted to the integration of the programme. In<br />

addition, the team has provided studies on multinationals and input to the other themes.<br />

The team on graduates has been co-ordinated by Professor Rolv Petter Amdam at the<br />

Norwegian School of Management in Oslo, Norway, while Professor José Luis Alvarez at<br />

IESE in Barcelona, Spain has been responsible for the publication theme. Dr. Matthias Kip-<br />

ping at the University of Reading, UK, finally, has headed the consultancy theme. All the four<br />

teams have during the project collaborated with scholars from other institutions through sub-<br />

contracting and exchange of information in various ways.<br />

The limitation of partners to four has indeed been an advantage since communication<br />

within the group has been quite easy to develop and sustain. There has been frequent interac-<br />

tion through the Internet, but as mentioned above, the members have also met regularly. From<br />

the very beginning of the project, a main strategy of the group has been to organise workshops<br />

and conferences. These events have been of great value in order to gather data and to dissemi-<br />

nate results among a large number of researchers (see further below Section 5.2 and Annexes<br />

7.1 and 7.7). It is quite clear that the programme has created a network of people interested in<br />

<strong>CEMP</strong>-related issues. It contains a wide variety of people of different nationalities and back-<br />

grounds, circumstances that have stimulated discussions and increased the number of perspec-<br />

tives.<br />

As the programme progressed it turned out that it would be appropriate to focus more<br />

on the institutions than on the carriers. Therefore the graduate theme was eventually re-<br />

labelled academic institutions, the publications theme media and the consultants theme con-<br />

sultancies. In addition the task of the Uppsala team turned out to be not only to focus on mul-<br />

tinationals but on practice in a general sense through the interaction between academic<br />

institutions, media, consultancies and practice. In the following we will therefore refer to the<br />

four themes as academic institutions, media, consultancies and practice.<br />

3.2.2. Deliverables<br />

The contracted output of the programme has been literature reviews followed by reports from<br />

the different phases of the four teams, in all seventeen reports (see Table 2 and Annex 7.5). A<br />

first step was to identify significant management practices through an extensive literature re-<br />

view (Report 1, i.e. Lindvall, 1998). In the same way the teams studying academic institutions<br />

and consultancies delivered reviews (Reports No. 2 and 4, i.e. Kipping and Armbrüster, 1998<br />

19


and Amdam and Kvålshaugen, 1999), while no such review was commissioned for media. On<br />

the basis of these literature reviews, studies regarding the structure of management oriented<br />

academic institutions, media and consultancies were reported on in Reports No. 5, 6 and 8<br />

(Alvarez, Mazza and Mur, 1999; Kipping and Armbrüster, 1999 and Byrkjeflot, 1999a). Re-<br />

port 7 (Engwall, 1999) provided an integration of the first phase of the programme.<br />

Table 2. The Deliverables and the Research Design<br />

Field Review Structure Content Diffusion<br />

Academic institutions Report 4 Report 8 Report 12 Report 14<br />

Media Not planned Report 5 Reports 9, 10 Report 15<br />

Consultancies Report 2 Report 6 Report 13 Report 16<br />

Practice Report 1 Report 7 Reports 3, 11 Reports 3, 17<br />

The second step focused on the content of the products delivered by the different insti-<br />

tutions. Among the reports already an early one (Report 3, i.e. Lindvall and Pahlberg, 1998)<br />

provided evidence on content aspects in multinationals. The second phase also differed from<br />

the first in that the media team delivered two reports, one on academic publications (Report 9,<br />

i.e. Svejenova and Alvarez, 1999) and another (Report 10, i.e. Alvarez and Mazza, 2000) on<br />

popular media. The integration of the findings of the second phase was provided in Report 11<br />

(Engwall and Pahlberg, 2001a).<br />

The third step dealt with the interaction between the institutions providing manage-<br />

ment ideas and organisations employing such principles. The three teams working on aca-<br />

demic institutions, media and consultancies delivered one report each (Reports 14, 15 and 16;<br />

i.e. Kvålshaugen, 2001; Mazza and Alvarez, 2001; Kipping, 2001), while the Uppsala team<br />

integrated the findings in Report 17 (Engwall and Pahlberg, 2001b). Also for this phase find-<br />

ings in Report 3 (Lindvall and Pahlberg, 1999) were relevant.<br />

In terms of the delivery of the reports the European Union has granted a few devia-<br />

tions from the original contract. First, it was agreed that the integrative reports (7, 11 and 17,<br />

i.e. Engwall, 1999, Engwall and Pahlberg 2001a and 2001b) could be delivered after the rele-<br />

vant reports from the three other themes. Second, in the last phase an extension of the pro-<br />

gramme for an additional nine months, within the same budget, was granted. The main reason<br />

for this extension was the appropriateness to take advantage of the output from the large num-<br />

20


er of conferences and seminars arranged in relation to the <strong>CEMP</strong> programme (see Annex<br />

7.1). With these modifications all seventeen reports have been delivered to Brussels on time.<br />

3.2.3. Geographical Representation<br />

The co-ordinators of the programme come from four different European countries: Norway,<br />

Spain, Sweden and the United Kingdom. For natural reasons the empirical evidence from<br />

these countries have been more extensive than from other countries. However, serious efforts<br />

have been undertaken in order to broaden the geographical representation in the empirical<br />

studies. At the outset it was even an ambition to cover as many as ten European countries in a<br />

systematic way for all themes. However, cost considerations and lack of suitable collaborators<br />

in some countries prevented the realisation of this idea. Nevertheless, the programme has been<br />

able to cover a Northern, Middle and Southern European cluster for almost all the cells of the<br />

research design matrix (Table 3). In addition, papers presented at workshops, seminars and<br />

conferences have been based on studies from a very large number of European countries (see<br />

further below Section 5.2 and Annex 7.1).<br />

It is evident from Table 3 that there are variations between the different themes. The<br />

theme dealing with academic institutions has primarily concentrated on comparisons between<br />

the Northern (Norway) and the Middle (France and Germany) part of Europe, but some data<br />

have also been obtained from Italy, Spain and Turkey. Although a deeper coverage of the<br />

South had been welcome, resource considerations made this concentration necessary. It could<br />

also be added that the focus on France and Norway has provided an opportunity to make a<br />

comparison between two societies with different degrees of elitism.<br />

The media theme has covered all regions in all studies with the exception of the Mid-<br />

dle Europe in the diffusion part. For the content part studies of Europe as a whole have been<br />

made. These studies have also included comparisons with the United States.<br />

The consultants theme has covered all the regions in all studies. Particularly in the first<br />

part a large number of European countries were covered: three in the North, four in the Mid-<br />

dle and three in the South. In terms of content the theme concentrated on a limited number of<br />

countries from each of the regions, while the last part included seven countries.<br />

The Uppsala team has used data based on the above geographical sampling for the<br />

integration part. In addition studies have been undertaken primarily with Swedish multina-<br />

tionals. Their operations on a large number of markets may imply that the results have a<br />

higher degree of generality.<br />

21


Table 3. Geographical Coverage in the Empirical Studies<br />

Theme Region Structure Content Diffusion<br />

Academic Institutions North Denmark<br />

Norway<br />

Sweden<br />

Denmark<br />

Norway<br />

Middle Germany France<br />

South Italy<br />

Spain<br />

Germany<br />

The Netherlands<br />

UK<br />

Italy<br />

Spain<br />

Turkey<br />

Media a North Denmark Included in a comparison<br />

between the United<br />

States and Europe<br />

Middle France<br />

South Italy<br />

The Untied Kingdom<br />

Spain<br />

Consultancies North Denmark<br />

Practice b North<br />

Norway<br />

Sweden<br />

Middle France<br />

South Italy<br />

Middle<br />

South<br />

Germany<br />

The Netherlands<br />

The United Kingdom<br />

Portugal<br />

Spain<br />

All the above mentioned<br />

countries were covered<br />

in the integration reports<br />

Included in a comparison<br />

between the United<br />

States and Europe<br />

Included in a comparison<br />

between the United<br />

States and Europe. In<br />

addition a case on Spain<br />

Norway<br />

France<br />

Germany<br />

-<br />

Denmark<br />

Finland<br />

Sweden<br />

-<br />

Italy<br />

Sweden Norway<br />

Germany<br />

Austria<br />

France<br />

Italy Italy<br />

All the above mentioned<br />

countries were covered<br />

in the integration reports<br />

Footnotes: a The studies of diffusion in the media group also included Israel and New Zealand.<br />

Germany<br />

The Netherlands<br />

The United Kingdom<br />

Portugal<br />

Spain<br />

b The practice part provided an integration of the results from the other three themes.<br />

22<br />

All the above mentioned<br />

countries were covered<br />

in the integration reports


The geographical representation presented above permits certain comparisons between<br />

countries and regions within Europe. In addition the programme has examined developments<br />

and patterns leading to pan-European activities in each of the four fields. Examples are the<br />

European management education accreditation system EQUIS (see Hedmo, 1998, 1999, 2001<br />

and 2002), the development of European ranking systems of business schools (see Wedlin,<br />

2000), European academic journals (Report 9, i.e. Svejenova and Alvarez, 1999), and the<br />

cross-border mergers of several European consultancies and companies.<br />

3.2.4. The Empirical Bases for the Deliverables<br />

The research has taken advantage of a variety of research methods (see Table 4). They can be<br />

divided into four main categories: published and unpublished documents (earlier research,<br />

statistical data, archival material, press material, etc.), questionnaires, interviews and internal<br />

material including observation. The programme has particularly made an effort to gather a<br />

wide range of published and unpublished documents and analyse them systematically.<br />

3.2.4.1. Published and Unpublished Documents<br />

It is appropriate to keep in mind that the theme co-ordinators were already quite experienced<br />

within their respective area when the project started and that there has been an effort in the<br />

project to develop this knowledge and integrate earlier research into the analysis. The previ-<br />

ous research of the co-ordinators as well as reviews on relevant literature within each area has<br />

therefore served as an important basis for the project. In each of the themes comprehensive<br />

overviews have been carried out with the help of researchers associated with the project as<br />

well as some subcontractors.<br />

In order to identify the main currents of thought for the whole programme, the first<br />

report (Lindvall, 1998) was an extensive literature review, predominantly based on books<br />

written in English as well as international newspapers and magazines. Of particular impor-<br />

tance were The Economist, the Financial Times, Business Week, and Information Strategy.<br />

Less regularly followed were Fortune, Wired and CFO Europe. With this approach, the daily<br />

ongoing discussion in Europe was well represented. In a similar way a basis for the sub-<br />

themes on academic institutions and consultancies was created through literature reviews (cf.<br />

Reports 2 and 4; i.e. Kipping and Armbrüster, 1998 and Amdam and Kvålshaugen, 1999).<br />

23


Table 4. The Empirical Bases for the Deliverables<br />

Theme Method Structure Content Diffusion<br />

Academic Institutions Published and unpublished documents 4, 8 11,12 14, 17<br />

Questionnaires - 14<br />

Interviews 12 14<br />

Observation 11, 12<br />

Media Published and unpublished documents 5, 9 9, 11 15, 17<br />

Questionnaires 10<br />

Interviews<br />

Observation<br />

Consultancies Published and unpublished documents 2, 6 13 16<br />

Questionnaires 13 16<br />

Interviews 11, 13 16, 17<br />

Observation 13 16, 17<br />

Practice Published and unpublished documents 1, 7 17<br />

Questionnaires 3 17<br />

Interviews 17<br />

Observation<br />

The reports on the structure of the management fields were mainly built on statistical<br />

data from other sources. In dealing with this data a number of limitations had to be kept in<br />

mind. A first problem was that statistics and information are rather scarce and a second prob-<br />

lem was that, due to the rather “open” nature of the fields, there are no widely accepted defini-<br />

tions. For instance, when it comes to “management consulting” there are no obvious ways to<br />

clearly delineate this market in terms of activities or service providers. As a consequence of<br />

the first point, there are no reliable statistics covering management consulting neither in<br />

Europe nor elsewhere in the world. Instead there is a relatively limited and rather dispersed<br />

range of data sources that are sometimes complementary, but more often incompatible and<br />

occasionally even contradictory.<br />

In most cases the researchers carefully compiled, compared and analysed data from a<br />

wide range of available sources: trade associations, industry experts, specific or general busi-<br />

24


ness journals, etc. In a number of instances the existing information was complemented with<br />

additional research, i.e. research in confidential documents, interviews or questionnaire sur-<br />

veys.<br />

The education theme focused in Report 8 (Byrkjeflot, 1999a) on the structure of man-<br />

agement education in Europe compared to the American system of management education.<br />

This analysis was based on different sources. One aim was to collect information from differ-<br />

ent books on national systems of education as well as single educational institutions. Based on<br />

this information and statistical data from OECD and other institutions, the European countries<br />

were compared with the United States.<br />

The media theme focused in Report 5 (Alvarez, Mazza and Mur, 1999) on the man-<br />

agement publication field consisting of management books, management journals and man-<br />

agement business press, while academic publications were left out. The data on management<br />

books covered publications in 1996, while data on the diffusion and transformation of the<br />

general and business press were collected in each country. The sources of data were mainly<br />

national institutions and databases, which encompass figures of what is published in each<br />

country. Case studies covering the North, the Middle and the South of Europe were then com-<br />

pared in order to outline cross-national similarities and differences. In Report 9 (Svejenova<br />

and Alvarez, 1999) on academic management publications a study by Francke et al (1990)<br />

was used for the selection of 20 prominent management journals. The 1998 edition of EBSLG<br />

(European Business Schools Librarians’ Group) was then utilised to trace the subscription<br />

patterns among 27 European business schools.<br />

The consultancy theme provided a systematic overview (Report 6, i.e. Kipping and<br />

Armbrüster, 1999) with information on Europe as a whole as well as on twelve individual<br />

European countries. Each chapter presented some background information of the long-term<br />

development in each country and some assessment of future trends. However, due to (1) the<br />

constantly changing boundaries of the consultancy field, (2) the difficulties to classify the<br />

various services offered by the consultancies, and (3) the fact that only a part of all manage-<br />

ment consultancies are members in national associations, statistics covering consultancy ac-<br />

tivities have to be interpreted with caution.<br />

Also in the research on content the research teams tried to draw on existing research.<br />

However, in this phase they collected original data to a higher extent than in the first phase<br />

(see fourth column of Table 4). Given the growing importance of Intranet and Internet in the<br />

codification and dissemination of management knowledge, the consultancy theme also de-<br />

cided to carry out research on this new medium. For reasons of confidentiality, it was not pos-<br />

25


sible to gain access to internal web sites. However, it was studied how some of the major con-<br />

sultancies use this new medium to present and disseminate their knowledge externally.<br />

In the third phase on diffusion (see fifth column of Table 4) a considerable number of<br />

in-depth case studies were conducted especially by the consultancy theme. They were to a<br />

significant extent based on published and unpublished documents and covered a wide variety<br />

of management models (namely the decentralised M-form, post-merger integration, human<br />

resource management and TQM), a broad range of activities (from both the private and public<br />

sector) and many European countries.<br />

3.2.4.2. Questionnaires<br />

3.2.4.2.1. Consulting<br />

In order to analyse the role played by small consultancies with respect to the convergence of<br />

management practices in Italy, the consultancy theme sent a detailed questionnaire to 600<br />

member firms of APCO and ASSOCONSULT, the Italian professional consulting associa-<br />

tions. Hence, a large number of small consultancies and single practitioners were approached<br />

(Report 13, i.e. Kipping and Armbrüster, 2000). The response rate was slightly above 15 per<br />

cent. The 91 consultancies responding to the questionnaire together employed more than<br />

1,000 consultants. The findings have to be considered as preliminary due to the low response<br />

rate and the fact that they are largely based on research conducted on the supply side. Further<br />

work has to also consider the demand side, i.e. the client organisations themselves.<br />

Within the consultancy theme a questionnaire was also mailed to 300 firms in Portugal<br />

and 450 in Spain in order to study the introduction of management innovations/concepts and<br />

the integration of external knowledge in this process (Report 16, i.e. Kipping, 2001). These<br />

firms were selected randomly among the 500 largest firms in Portugal and the 3,000 largest in<br />

Spain in 1997/98. The response rates were 22 per cent for the Portuguese and 11 per cent for<br />

the Spanish sample, a circumstance that implies uncertainty regarding the results. However,<br />

looked upon as a population study, this survey is one of the largest of consultancy use in<br />

Spain and Portugal ever undertaken.<br />

3.2.4.2.2. Media<br />

Another extensive survey was undertaken by the media theme in order to study reading pref-<br />

erences and habits of managers regarding managerial books, daily press, weeklies and jour-<br />

nals. A questionnaire was sent to current students of the MBA programme at IESE in Barce-<br />

lona as well as to the alumni that graduated between 1994 and 1999 of the Executive Educa-<br />

26


tion programmes, the MBA programme and the International Executive Education pro-<br />

grammes. A total of 4,925 questionnaires were sent out between December 1999 and January<br />

2000. Unfortunately, the response rate was quite low as only 261 (i.e. 5.29 per cent) answered<br />

the questions. Hence, it is difficult to draw conclusions regarding the original population.<br />

However, the responding individuals can be defined as a self-selective population and it can<br />

be expected that this population is more likely to have provided positive answers, i.e. that they<br />

read management books and journals more than non-respondents. The latter, on the other<br />

hand, could be expected to have refused to respond mainly for two reasons: (1) they do not<br />

have the time neither to read nor to answer questionnaires; or (2) they found that most of the<br />

questions go beyond their own reading habits, i.e. beyond the consumption of daily newspa-<br />

pers. Since the results are based on a limited population affiliated with the Spanish MBA pro-<br />

gramme, there is a need to be careful with conclusions. However, even with this small but<br />

positively biased sample it seems possible to conclude that management publications are read<br />

to a limited extent and with variation. Further it must be noticed that although the question-<br />

naire was sent to people participating in an International Education programme, the majority<br />

of the respondents – 80 per cent – was Spanish. A more broad view will in the near future be<br />

obtained since the questionnaire study has recently been replicated in Norway. A survey will<br />

also be undertaken in Sweden.<br />

3.2.4.2.3. Education<br />

When it comes to the role of educational background in diffusion of management knowledge<br />

the theme on academic institutions presented data from a questionnaire sent to a sample of<br />

Norwegian managers. They were asked to report on their educational background, their ca-<br />

reers and their management competence (Report 14, i.e. Kvålshaugen, 2001a and Kvål-<br />

shaugen, 2001b). Of the 1,200 managers surveyed, 551 responded (46 per cent response rate)<br />

– 251 with a business education and 300 with a background in engineering. The results could<br />

not establish any strong relationship between type of educational background and managerial<br />

competence. Overall, educational background and type of work experience explained less<br />

than 10 per cent of the variation in management competence. However, again there is a prob-<br />

lem with respect to non-responses.<br />

3.2.4.2.4. Practice<br />

Data from a number of rather extensive questionnaires have, as indicated above, been ana-<br />

lysed during the project. The first questionnaire was sent out already in October 1998 to a<br />

sample of 242 managers in Swedish-based multinationals. The respondents had all partici-<br />

27


pated in an MBA-programme at Uppsala University. The principal aim was to study whether<br />

this group was aware of the main concepts identified in the first <strong>CEMP</strong> report. Of the more<br />

than 150 concepts identified in Report 1, twenty-eight were chosen and questions about these<br />

concepts were included in the questionnaire. The response rate was slightly above 50 per cent.<br />

Since it can be expected that the non-respondents are less knowing than the respondents are,<br />

this response rate may imply that the results somewhat overestimate the extent to which the<br />

concepts are known. An indication of this is the fact that as many as 22 of the 28 concepts<br />

selected were known by more than 50 per cent of the respondents. It can also be added that<br />

the respondents were probably more familiar with the concepts than the majority of Swedish<br />

managers, since they had all participated in an executive MBA programme. Their participa-<br />

tion in this business education might also have awakened and stimulated their interest in new<br />

management concepts and practices, since they considered themselves to be more open to-<br />

wards new concepts than their firms were. However, they might also have overestimated their<br />

own knowledge, assuming that these are concepts that they as former MBA participants<br />

should know. Nevertheless, their common theoretical background can also be seen as an ad-<br />

vantage since they all have the same theoretical base.<br />

3.2.4.3. Interviews<br />

A number of interviews have been carried out especially in the latter part of the project. The<br />

theme on academic institutions has thus conducted interviews at HEC in France in order to get<br />

further information for a comparison of content in French and Norwegian business schools<br />

(Report 12, i.e. Amdam, Larsen and Kvålshaugen, 2000). In Uppsala a doctoral student partly<br />

financed by <strong>CEMP</strong> has studied the pan-European accreditation system EQUIS, which was<br />

developed and launched in 1997. The main source has been 26 in-depth personal interviews<br />

with various key persons drawn from the project management of EQUIS, the efmd board and<br />

international counterparts (see further Hedmo, 2002).<br />

The consultancy theme has to a considerable extent relied on face-to-face interviews<br />

with consultants from both large international and small to medium-sized consulting firms<br />

and clients from a wide variety of organisations. In Italy, 24 interviews have been conducted<br />

with representatives from consultancies including large and foreign ones (Crucini and Kip-<br />

ping, 2001). In Sweden interviews were made with high-level representatives of the largest<br />

consultancies (Eriksson, 2002). In order to attain the view of top managers in MNCs concern-<br />

ing their view on consultants, interviews have also been conducted with the CEOs of the ten<br />

companies with the largest sales value on the Stockholm Stock Exchange in 1997 (Engwall<br />

28


and Eriksson, 2000). In addition about twenty managers in Spanish and Portuguese automo-<br />

bile suppliers were interviewed on their interaction with consultants in the implementation of<br />

quality management programmes (Report 16, i.e. Kipping, 2001).<br />

3.2.4.4. Observation<br />

In order to acquire a better understanding of the working conditions of consultants two <strong>CEMP</strong><br />

researchers spent several months as interns in the Austrian and Italian offices of large interna-<br />

tional consultancies (Report 13, i.e. Kipping and Armbrüster, 2000). One of these researchers<br />

also had two years of work experience in a medium-sized German consultancy. The research-<br />

ers subsequently summarised and analysed their experiences in what Alvesson (1999, p. 7)<br />

mentions as self-ethnography. This method was also partially used when the role of consult-<br />

ants in the implementation of a standardised system (SAP R/3) was studied. One of the au-<br />

thors of the case had previous experience from working in one of the large consulting firms<br />

often used by the provider of the system and consequently has considerable knowledge about<br />

it (see Report 17, i.e. Engwall and Pahlberg, 2001b). For the theme on academic institutions<br />

some of the researchers benefited from their experiences as business school faculty (see Re-<br />

ports 12 and 14; i.e. Amdam, Larsen and Kvålshaugen, 2000 and Kvålshaugen, 2001).<br />

3.2.5. Conclusions<br />

It should be evident from the above presentation that the research has relied on different<br />

methodologies, including the exploration of internal (confidential) records or published<br />

documents as well as face-to-face interviews and observation. Each of these methodologies<br />

has their advantages and disadvantages. Thus, the more historically oriented, archive-based<br />

studies can rarely include the present situation (for reasons of confidentiality). But at the same<br />

time, they can have a fairly clear view of the actual outcome. By contrast, interview- and par-<br />

ticipation-based studies usually examine a process that is still ongoing. This means that those<br />

interviewed or observed usually have some stake in the outcome and are likely to present a<br />

somewhat biased view. In addition, such studies include difficulties to reach definite conclu-<br />

sions regarding a possible convergence of management practices. At the same time, these<br />

more contemporary case studies make it possible to capture the interaction process at a level<br />

of detail and insight, which it is not possible to achieve with studies solely based on written<br />

material. This is particularly true with the observation studies, which on the other hand have<br />

the drawback that the researcher may become too involved and even biased. However, the<br />

combination of a wide variety of research methodologies has provided a rich database for<br />

29


conclusions. In addition, although the studies have not been strictly representative, this ap-<br />

proach has made it possible to reach some more general conclusions regarding the role played<br />

by the actors in the European management knowledge industry.<br />

3.3. RESULTS<br />

Summarising the results of the <strong>CEMP</strong> programme we will first provide a discussion of the co-<br />

evolution of management practice with academic institutions, media and consulting (Section<br />

3.3.1). This will constitute a historical frame of reference for the other three subsections<br />

(3.3.2, 3.3.3 and 3.3.4), that presents the conclusions from the research on structure, content<br />

and diffusion.<br />

3.3.1. Co-evolution of Management Practice with Academia, Media and Consulting<br />

3.3.1.1. Introduction<br />

The <strong>CEMP</strong> programme was at the outset based on a model including four fields of manage-<br />

ment knowledge in interaction (Figure 2). It was pointed out that management practice is the<br />

result of the links between such practice on the one hand and academic institutions, the media<br />

and consultants, on the other. In the same way the field of business education is formed by the<br />

interaction with practice, media companies and consultancies, etc. This interaction is occur-<br />

ring through both the flow of individuals and the flow of information. Business graduates go<br />

into practice, consultancies and media companies. Business school faculty interacts with prac-<br />

tice through research and consulting, with the media through authorship and textbook selec-<br />

tions. Similar interactive processes can be identified for media and consulting.<br />

Figure 2. The Basic <strong>CEMP</strong> Model<br />

Academic<br />

Institutions<br />

Media<br />

Companies<br />

Consultancies<br />

30<br />

Practice


Footnote: The names of the fields have been changed according the reasoning above in Section 3.2.1.<br />

Early on in our research we found it appropriate to point to the time dimension in the<br />

processes under study. This led in Report 7 (Engwall, 1999) to a somewhat revised model. It<br />

implied that we did not only consider the interaction between the four fields of management<br />

but also between systems over time. Using a discrete time dimension we focused on past, pre-<br />

sent and future management. The <strong>CEMP</strong> programme therefore presents a first attempt to ex-<br />

plore the complex interaction between management practice and the other fields of manage-<br />

ment knowledge over time. While most of our research focused on the last decade of the<br />

twentieth century, this section of the report provides a background in the form of a brief over-<br />

view of the relationship between the evolution of management practice and the emergence<br />

and development of the management knowledge industry from the late nineteenth century<br />

until today. On the one hand, this will make it possible to find out to what extent the fields<br />

were influenced by or influenced management practice. On the other hand, it provides the<br />

background for the more detailed examination of this relationship during the 1990s, presented<br />

in the subsequent sections.<br />

3.3.1.2. The Evolution of Management Practice and Ideology<br />

There have been several attempts to provide a structured overview of the succession of differ-<br />

ent management fashions, ideas, ideologies, models etc. during the twentieth century. Usually,<br />

they are based on an examination of the management literature rather than on actual manage-<br />

ment practice (e.g. Barley and Kunda, 1992; Huczynski, 1993; Guillén, 1994; Report 1, i.e.<br />

Lindvall, 1999). In order to explore the link between management practice and the different<br />

fields of management knowledge systematically, we found it more useful to rely on the rich<br />

historical research, which has examined the emergence and the evolution of business enter-<br />

prise since the last quarter of the nineteenth century.<br />

The large-scale managerial enterprise originated with the Second Industrial Revolution<br />

in the 1880s in the United States. Due to the necessities of ensuring a high level of throughput<br />

(or in more economic terms “capacity utilisation”) in the new capital-intensive industries, the<br />

“Visible Hand” of management took over some part of economic co-ordination function from<br />

the invisible hand of the market (Chandler, 1977). Companies following economies of scale<br />

or scope in production quickly spread within the United States and other parts of the industri-<br />

alised world during the first half of the twentieth century (cf. Chandler, 1990; Chandler et al.,<br />

1997; Schmitz, 1997). A different kind of organisation, the decentralised “corporation”<br />

31


emerged first in the United States during the 1920s and the 1930s. Following rapid growth,<br />

increasing diversification and higher market pressures, a few American companies, such as<br />

General Motors and DuPont, developed organisation structures with relatively independent<br />

divisions, controlled and co-ordinated by a corporate head office (Chandler, 1962 and Sloan,<br />

1965). The multidivisional or M-form, as it later became known, spread initially slowly and<br />

saw its major expansion both in the United States and Europe only after Second World War<br />

(cf. Kogut and Parkinson, 1993). From the mid-1970s onwards, these large diversified corpo-<br />

rations came increasingly under pressure. This was partially the result of changes in the envi-<br />

ronment (i.e. the repeated oil price shocks) and also due to the arrival of new competitors with<br />

leaner and more focused structures, from Japan and other Asian countries. Subsequently, the<br />

increasingly global financial markets have continued to pressure companies to concentrate on<br />

their core competencies and adopt leaner management structures. As a result, the co-<br />

ordination of activities both within companies and with suppliers and customers has become a<br />

crucial competitive advantage. At the same time, the development of information technology<br />

has enabled managers to obtain the necessary data to maintain control over such a networked<br />

organisation (cf. Chisholm, 1998; Lipnack and Stamps, 1994; and Nohria and Ghoshal, 1997).<br />

Moreover, standardised quality models, such as ISO, played an important part in the creation<br />

of networked organisations, because they made it possible for core companies to outsource<br />

many of their manufacturing activities. In relation to this development some observers have<br />

even spoken of the advent of a networked society (Castells, 2000).<br />

The tendencies described can be summarised as in Table 5 as three different waves of<br />

management practice thereby highlighting the rising and falling character of each manage-<br />

ment practice with a focus first on the production unit, later on the corporation, and more re-<br />

cently on the network.<br />

Table 5. Different Waves of Management Practice<br />

Time period 1880s-1970s 1920s- 1970s-<br />

Major Expansion 1920s-1950s 1960s-1980s 1990s-<br />

Focus Production Unit Corporation Network<br />

Dominant Ideology Scientific Management Strategy and Structure Business Processes<br />

Key Figures F. W. Taylor P. F. Drucker Hammer and Champy<br />

Role of Top Managers Specialist Generalist Communicator<br />

32


The approach presented in Table 5 implies that the start date for each of the periods<br />

corresponds to the time when a new business model – such as the large-scale production units<br />

in the 1880s or the decentralised, multi-divisional corporation, or M-form, in the 1920s – first<br />

appeared. After some time, these models generally saw a period of fast expansion, followed<br />

by a gradual decline, until there were very few large firms with this kind of focus left. Usu-<br />

ally, these models originated in the United States, even if in the last wave some inspiration<br />

seems to have come from Japan. They subsequently spread to other industrialised countries,<br />

but the speed and extent to which new models diffuse also differs considerably from one<br />

country to the next. The M-form, for example, expanded from the 1960s onwards also in<br />

Europe, but with significant differences between the major countries (cf. Channon, 1973;<br />

Dyas and Thanheiser, 1976). Despite these different trajectories, however, the vast majority of<br />

the largest 100 industrial companies in France and Germany and the United Kingdom had<br />

adopted a divisionalised structure by the early 1990s (Whittington and Mayer, 2000 and<br />

2001). Referring to these developments as waves also stresses the fact that these practices<br />

overlap to a considerable extent. This means that one practice does not disappear when the<br />

other starts, but that they exist in parallel for extensive time periods. Including both the tem-<br />

poral and the spatial dimension therefore increases the variety of management models in exis-<br />

tence at any one time.<br />

While our focus has been on the evolution of practice, it is recognised that each of the<br />

three waves has a kind of dominant ideology, which reflects the focus of management atten-<br />

tion. In the first wave, “scientific management”, a term coined by the engineer Frederick W.<br />

Taylor, became the predominant ideology, with the focusing on the systematic improvement<br />

of productive efficiency. His ideas prompted a large number of similar and/or competing ap-<br />

proaches, all of which spread quickly around the world during the first half of the twentieth<br />

century (Merkle, 1980). One of the first to highlight the emergence of the corporate form of<br />

organisation was Peter F. Drucker (see Drucker, 1946). He subsequently examined and de-<br />

fined the role of managers not only in the corporation, but also in the economy and society as<br />

a whole (e.g. Drucker, 1999; see also Beatty, 1998; Flaherty, 1999). Among the first to detect<br />

and promote the changes in management practices in the late 1980s and early 1990s were Mi-<br />

chael Hammer and James Champy (1993). They highlighted the need to structure business<br />

activities horizontally as a process, rather than vertically as hierarchical structures.<br />

Since our overview of the evolution of management practice has focused on the major<br />

shifts in business organisation, the number of different models and related ideologies is<br />

smaller than those in most of the above-mentioned attempts to structure the succession of<br />

33


management ideas or fashions. It is important to stress that our approach does not preclude the<br />

existence of additional management fashions or fads within each wave. Scientific manage-<br />

ment, for example, focused initially only on the productivity of individual workers. But it<br />

soon also looked at the organisation of the whole production process. Subsequently, however,<br />

consultants developed different varieties of scientific management – sometimes changing lit-<br />

tle more than the name (see below Section 3.3.1.3).<br />

The dominant management practice and its underlying ideology in each wave deter-<br />

mines the role of top managers. In the first wave, managers had to be specialists or experts in<br />

science or engineering disciplines to control the different stages of the production processes.<br />

They had to master everything from research and development (especially important in indus-<br />

tries such as chemicals) through manufacturing (the efficient organisation of the shop floor) to<br />

the sales and after-sales services. Other specialists in accounting or law supported them in the<br />

related administrative activities. By contrast, in order to run the decentralised, diversified cor-<br />

porations of the second wave, top managers had to be “generalists”. They needed sufficient<br />

knowledge of different functions and an ability to understand a wide range of products and<br />

activities carried out in the different divisions, in order to decide the market orientation and<br />

competitive positioning of their company, widely referred to as “strategy” and its related or-<br />

ganisational structure. In the third wave, the major role of managers changed again. They now<br />

focus less on corporate organisation and strategy and more on the management of the value<br />

chain as well as internal and external relationships, first and foremost with financial analysts.<br />

This requires a great deal of communication skills, but probably also some basic understand-<br />

ing of information technologies, which have come to be the underpinning of management<br />

practice and ideology in the third wave.<br />

Our brief overview of the evolution of management practice suggests that there have<br />

been three major “waves” of development. In each of these waves, the dominant business<br />

model to a certain extent reflects the adaptation of management practice to the opportunities<br />

and constraints of the environment, for example in terms of technology and markets. Thus, as<br />

mentioned above, without the necessary IT infrastructure it would be difficult to ensure co-<br />

ordination and control within networked organisations. At the same time, there is some diffu-<br />

sion of knowledge and ideas in the sense that a new practice builds on the achievements of the<br />

previous one. This means for example that top managers in the second wave, can concentrate<br />

their activities on strategy and structure of the company as a whole, because the management<br />

of the shop-floor has become a more commonplace operation, which can be dealt with by a<br />

lower level of management.<br />

34


3.3.1.3. The Fields of Management Knowledge in the Three Waves<br />

In general, the <strong>CEMP</strong> model suggests that the fields of academia, media and consulting co-<br />

evolve with management practice, because they ultimately draw their knowledge from this<br />

practice and thus depend on the changes there. At the same time, they contribute to these<br />

changes, by disseminating new ideas and thus accelerating developments. However, one of<br />

the important findings of <strong>CEMP</strong> research is that the relationship with management practice is<br />

not exactly the same for each of the fields. While there are some similarities, there are also<br />

significant differences, namely in the speed with which these fields react to the changes in<br />

management practice. These differences are highlighted in the following.<br />

3.3.1.3.1 Consulting<br />

Consulting appears to be most closely related to management practice and reflect the ongoing<br />

changes very quickly (Table 6; see Kipping, 2001b and Kipping 2002 for details). Consulting<br />

activities appeared around the same time as large-scale managerial enterprises: during the last<br />

quarter of the nineteenth century (see further Kipping, 2002). Several different actors (includ-<br />

ing bankers, advertising agents, auditors and engineers) provided advice to managers on an ad<br />

hoc and temporary basis. But consulting to management became a clearly recognisable busi-<br />

ness activity, carried out for financial gain, only with the development of scientific manage-<br />

ment. Frederick W. Taylor had developed his new approach towards shop floor management<br />

based on systematic study of time and motion while working in a steel company. He subse-<br />

quently disseminated his ideas not only through presentations and publications, but also in-<br />

stalled the “Taylor system” for a fee in a number of companies – a fact which prompts some<br />

authors to call him the “grandfather” of consulting. Many of those who developed similar but<br />

competing approaches became much more involved in consulting activities. These early man-<br />

agement consultants were known as industrial engineers or “efficiency experts”. Probably the<br />

most successful among them, was the French immigrant Charles E. Bedaux who started sell-<br />

ing his own system of scientific management in the United States in 1916. In the 1920s, he<br />

counted a large number of well-known American firms such as Eastman Kodak, B. F. Good-<br />

rich, Du Pont and General Electric among his American clients. His consultancy also ex-<br />

panded to Europe and other parts of the world from 1926 onwards, when it opened its first<br />

foreign office in London. Expansion was particularly rapid during the 1930s and the 1940s, in<br />

part prompted by the need for rapid efficiency improvements during the Second World War<br />

(Kipping, 1999). In many European countries, especially in France and the UK, Bedaux be-<br />

came the progenitor of the emerging consulting industry, when some engineers left the con-<br />

35


sultancy to establish their own firms. The period after Second World War saw the emergence<br />

of more sophisticated approaches to measure and reward worker performance. The so-called<br />

Methods-Time-Measurement or MTM system became particularly prominent and enabled the<br />

consultancy founded by one of its inventors, Harold B. Maynard, to expand rapidly both at<br />

home and abroad (Kipping, 1999).<br />

Table 6. The Evolution of the Consulting Industry<br />

Time Period Major Expansion Key issues Prominent Consultancies<br />

1900s-1980s 1930s-1950s Efficiency of workers and production Emerson, Bedaux, Maynard<br />

1930s- 1960s-1980s Decentralisation and portfolio planning Booz Allen, McKinsey, A.T.<br />

Kearney, BCG<br />

1970s- 1990s- Internal and external co-ordination “Big Five”, EDS, CSC, Cap<br />

Gemini<br />

Source: Kipping (2002).<br />

However, from the 1960s onwards (the second wave) the mentioned service providers<br />

were increasingly challenged and then displaced by a new wave of management consultancies<br />

that focused on issues related to corporate organisation and strategy (decentralisation and<br />

portfolio planning). Most of these consulting firms had emerged in the United States during<br />

the first decades of the twentieth century from a variety of origins, including contract research<br />

(Arthur D. Little), psychology (Edwin Booz) and accounting (James O. McKinsey). They<br />

came to prominence mainly in the period after Second World War, facilitating and promoting<br />

the dissemination of the new corporate organisation, by introducing decentralised structures,<br />

strategic planning, budgeting and control methods, operations research etc. (cf. Kogut and<br />

Parkinson, 1993). McKinsey & Company in a way came to epitomise what some scholars<br />

term “modern” management consulting (McKenna, 1995). The consultancy was particularly<br />

successful in its international expansion. Opening its first foreign office in London in 1959, it<br />

had six offices in Western Europe only ten years later, which accounted for more than one<br />

third of its overall revenues at the time (Kipping, 1999). In the 1970s and the 1980s, McKin-<br />

sey continued to expand and became the world’s leading consulting firm in terms of the num-<br />

ber of employees, revenues and most, importantly prestige (Bartlett, 1998). Like in the previ-<br />

ous wave, the success of consultancies like McKinsey sparked a number of spin-offs in the<br />

1960s and the 1970s. Thus, in 1963 Bruce Hendersen left Arthur D Little to set up the Boston<br />

36


Boston Consulting Group (BCG), which focused on corporate strategy, using a number of<br />

innovative approaches (including the well-known portfolio matrix). Former BCG consultants<br />

in turn were at the origin of several other important firms, including the leading German con-<br />

sultancy Roland Berger in 1967 and William Bain in 1973 (Kipping, 1999).<br />

From the 1990s onwards (the third wave), new challengers emerged to the organisa-<br />

tion and strategy consultancies in the form of the large accountancies and some IT firms.<br />

Once again these changes in the consulting industry appear related to a change in manage-<br />

ment practice. The first to exploit these opportunities for new types of consulting were the<br />

large Anglo-American accounting firms. Auditors and accountants were among those offering<br />

consultancy type services in the nineteenth century, in addition to their regular tasks, assisting<br />

client companies for example with the implementation of new accounting systems, or in cases<br />

of restructuring and bankruptcy. Most of the accountancy firms established separate organisa-<br />

tional units to provide this kind of management advisory services after the Second World War<br />

(e.g. Jones, 1995). Revenues from these activities only began to reach significant proportions<br />

during the 1980s and grew very fast during the 1990s. This development was reinforced by<br />

the stagnation of revenues in their accounting and audit business from the 1970s onwards.<br />

They also responded by a series of mergers, which gradually reduced their number to eight at<br />

the end of the 1980s and five at the end of the 1990s: Arthur Andersen, Deloitte & Touche,<br />

Ernest & Young, KPMG and PriceWaterhouse Coopers.<br />

The most successful example of an accountancy moving into consulting is probably<br />

Arthur Andersen. It created a separate division called Andersen Consulting only in 1989. Its<br />

revenues grew from just over $ 1 billion at the time to $ 8.3 billion in 1998 ($ 1.2 billion of<br />

which were accounted for by outsourcing). This meant that it had become the world’s largest<br />

consultancy and also clearly surpassed the accountancy part (Arthur Andersen), which only<br />

had a turnover of $ 6.1 billion in 1998. After a long-drawn and nasty legal and publicity bat-<br />

tle, the two halves of the company became separate legal entities. Andersen Consulting had to<br />

change its name (opting for Accenture), while the latter (now known as Andersen) continued<br />

to develop its own consulting activities.<br />

Others to enter the lucrative market for IT-related consulting were firms such as Elec-<br />

tronic Data Systems (EDS), Computer Sciences Corporation (CSC), and Cap Gemini. Initially<br />

mainly offering data processing or related activities, these firms subsequently broadened their<br />

consulting activities, partially through acquisitions. Some of the hardware or software manu-<br />

facturers, such as IBM and Hewlett Packard and more recently Microsoft and SAP, have also<br />

been increasing their consulting activities over recent years. Much of the consulting revenues<br />

37


of these IT related consultancy firms resulted from assisting in the implementation of new<br />

company-wide software. Especially prominent in this respect has been the installation of so-<br />

called enterprise resource planning or ERP systems, such as SAP/R3, which help to integrate<br />

data flow and access to information over the whole range of a company’s activities. Consult-<br />

ing services centred on the need to adjust the organisation to the requirements of the ERP sys-<br />

tem and to train its users (Lindvall and Pahlberg, 1999, see also Report 17, i.e. Engwall and<br />

Pahlberg, 2001b). As a whole, and for most of them also individually, these service providers<br />

have been growing faster than the market and also outgrown the traditional strategy firms,<br />

who have been rather slow to react to these challenges (Kipping and Armbrüster, 2002).<br />

Three major conclusions can be drawn from this brief overview. First of all, the devel-<br />

opment of the consulting business appears fairly closely related to changes in management<br />

practice. Consultants quickly learned from practice and subsequently disseminated (and de-<br />

veloped) the insights gained, thus contributing to the spread of new management models.<br />

Secondly, in each of the waves there were a number of dominant players, and they were usu-<br />

ally of American origin. At the same time, these large consultancies usually prompted spin-<br />

offs and the development of a more nationally or locally based consulting industry. Thirdly,<br />

the dominant consultancies in one wave appear to have found it difficult to maintain their<br />

leading position during the subsequent wave. They continued their activities for a while, but<br />

gradually declined and then disappeared (for the reasons see Kipping, 2002; Kipping and<br />

Amorim, 2002).<br />

3.3.1.3.2. Media<br />

Overall, the media has also evolved in fairly close relation with the evolution of industrial and<br />

post-industrial societies and economies. However, the different elements of the media studied<br />

by the <strong>CEMP</strong> programme – academic journals, popular press, best sellers books – have had<br />

different trajectories in terms of their own development and relationship with management<br />

practices.<br />

Popular business books, although they have always existed, acquired a special rele-<br />

vance in the corporate wave. Peter F. Drucker, the first to discover the related changes in<br />

management practice, had the status of the management author since the 1950s. However, it<br />

was In Search of Excellence, authored in 1982 by two McKinsey Consultants, Tom Peters and<br />

Robert Waterman, that inaugurated the era of popular business books. On the surface, this<br />

book deals with issues belonging to the strategy and structure wave, and was produced by one<br />

of its most representative consultancies. At the same time, however, it already addressed some<br />

38


of the concerns becoming more predominant in the “network” wave, where the manager had<br />

to go beyond analytical tools and dominate soft practices as those related to skills, culture,<br />

people management, etc. Our surveys of the reading habits of Spanish and Norwegian manag-<br />

ers (Report 10, i.e. Alvarez and Mazza, and Amdam, 2002) suggest that books dealing with<br />

these kinds of managerial skills (self-control, vision, managing people) are the most influen-<br />

tial and representative of the network wave. Besides Michael Porter’s Competitive Strategy<br />

(1980), a remnant of the “corporate” wave, the most influential books are Daniel Goleman’s<br />

Emotional Intelligence (1995), Stephen Covey’s The Seven Habits of Highly Effective People<br />

(1990) and Peter Senge’s Fifth Discipline (1990) – all three close to the concerns of managers<br />

in the networking era.<br />

The business press has also become truly “popular” as a source of information and<br />

labels for managers only during the last 15 to 20 years. This is shown by a brief overview of<br />

the history of the Financial Times, Europe’s most influential business daily (see Report 10,<br />

i.e. Alvarez and Mazza, 2000). Founded in 1888 as a four-page newspaper, the initial reader-<br />

ship of the Financial Times’ was limited to the financial community in the City of London.<br />

After merging in 1945 with its rival the Financial News (established in 1893), the paper<br />

gradually grew, not only in size and readership, but also in its breadth of coverage which be-<br />

gan to extend to industry, commerce, politics, technology and the arts. However, the key to<br />

the success of the paper, especially over the past decade, appears to have been the growth of<br />

international equity and bond trading, the liberalisation of capital markets and the expansion<br />

of the global economy. The paper has been transformed from a British daily business newspa-<br />

per to a truly international newspaper. Acknowledged as one of the world’s most respected<br />

business titles, the Financial Times had in the period of September 1997 to February 1998 a<br />

daily circulation of almost 350,000 copies. Global readership is estimated at over 1.3 million<br />

in more than 160 countries. According to the European Business Readership Survey (1993),<br />

the Financial Times has almost twice the readership of The Economist and nearly five times<br />

that of the Wall Street Journal. The 1995 survey of the readership habits of chief executives in<br />

Europe also shows that the Financial Times is significantly more popular than any other Eng-<br />

lish language business title.<br />

By contrast, academic publications appear much further from the development of<br />

management practice. As Svejanova and Alvarez (1999, i.e. Report 9) show, the influence of<br />

academic journals is remote and indirect at best. Instead it seems that they rather are follow-<br />

ing practice. This is illustrated by Table 7, which summarises the launching dates of some of<br />

the major academic journals.<br />

39


Table 7. Management Journals in Different Areas<br />

Area Europe USA<br />

General Management Journal of Management Studies (1964) Academy of Management Journal 1958)<br />

Accounting Accounting, Organizations and Society<br />

(1976)<br />

Managerial Economics European Journal of Operations Research<br />

(1977)<br />

Purchasing European Journal of Purchasing and Sup-<br />

ply Management (1994<br />

Accounting Review (1926)<br />

Management Science (1954)<br />

International Journal of Purchasing and<br />

Materials Management (1965)<br />

Organisation Organization Studies (1980) Administrative Science Quarterly (1956)<br />

Marketing European Journal of Marketing (1967) Journal of Marketing (1936)<br />

Source: Engwall (1998, p. 95).<br />

First, Table 7 shows with respect to the different waves of management practice that the spe-<br />

cialist journals (in areas such as accounting, marketing, etc.) usually originated earlier than<br />

those dealing with more general management problems, which are related to the second wave.<br />

However, it should be noted that following the success of the new journals in each wave, ad-<br />

ditional, often somewhat more specialist journals were established – a process somewhat<br />

similar to the spin-offs from successful consultancies. Secondly, most of these journals<br />

emerged only during the heydays of each wave twenty or more years after the changes in<br />

practice originally emerged. Thus, there is a significant delay with which academia “discov-<br />

ers” the changes occurring in management practice. Finally, it should also be noted that in<br />

each of the areas, there are usually pairs of US-based and European journals. Like in the con-<br />

sulting field, however, the American journals have a clear lead in the timing of their estab-<br />

lishment and in terms of their visibility and academic prestige (cf. Engwall, 1998).<br />

3.3.1.3.3. Education<br />

Regarding the education of managers, there are clear indications that engineers played a<br />

dominant role during the emergence of managerial enterprise in the later part of the nineteenth<br />

century (Chandler, 1990; Shenhav, 1999). Unlike in the United States, in many European<br />

40


countries engineers seem to have been able to retain their dominant position in top manage-<br />

ment for much of the twentieth century. It was only from the 1960s onwards, that business<br />

graduates made significant inroads into the higher levels of companies, eventually becoming<br />

dominant during the 1980s and the 1990s. This tendency is illustrated for France, Germany<br />

and Norway in Table 8. Between 1968 and the 1990s the share of business graduates of the<br />

cohort of top managers having engineering, business and law degrees thus rose from 34 % to<br />

58 % in France, from 26 % to 52 % in Germany, and from 7 % to 41 % in Norway.<br />

The low ratios in the late 1960s also points to the fact that developments in the educa-<br />

tional field take much longer to reflect the changes in management practice than those in con-<br />

sulting or in media. It is interesting to note in this respect that, until the 1980s, business school<br />

graduates in Norway were able to compete with engineers as top managers not because they<br />

were generalists, but because they were functional experts (Amdam, 1999). This also explains<br />

the fact that in many parts of Europe until today, management is not an established subject of<br />

study. In Germany, for example, it is Betriebswirtschaftslehre (business economics); in Italy,<br />

it used to be economia aziendale (Engwall and Zagmani, 1998).<br />

Table 8. Education of Top Managers in France, Germany and Norway (1968 and the 1990s)<br />

1968 1990s<br />

Country Engineering Business Law Engineering Business Law<br />

France<br />

Germany<br />

Norway<br />

59% 34% 7% 42% 58% 0%<br />

54% 26% 17% 23% 52% 15%<br />

52% 7% 12% 30% 41% 9%<br />

Source: Report 14, i.e. Kvålshaugen (2001). The figures for law in 1968 also include social science degrees.<br />

The significant “inertia” or resilience of existing educational institutions in Europe<br />

(compared to the United States) might have two reasons: the much longer academic traditions<br />

in Europe, which meant that new management institutions originating outside the existing<br />

establishment took a long time to become accepted as legitimate knowledge providers. In the<br />

41


German case, for example, the Handelshochschulen emerged from the 1890s onwards, at<br />

about the same time as the business schools in the United States (Wharton being founded in<br />

1881) and the écoles de commerce in France (HEC also dating back to 1881). The first Han-<br />

delshochschulen were actually modelled after the much older technical universities and they<br />

provided their graduates with practical knowledge that encouraged them to administer the<br />

corporation in line with principles related to the scientific management ideology (Locke,<br />

1984). Most importantly however, the Handelshochschulen were gradually integrated into the<br />

economics faculties of the existing universities (Meyer, 1998).<br />

A second reason for the inertia of the institutional arrangements in management<br />

education might be the influence of the state in Europe on the educational system as a whole.<br />

This means that very often political considerations prevailed, whereas business usually had a<br />

limited direct influence on the content of management education (Byrkeflot, 1999b). Thus, for<br />

example, following the emergence of the corporate strategy and organisation ideology, US<br />

business schools were the first to adjust their curricula – albeit with a considerable delay<br />

compared to the changes in management practice. From the 1960s onwards, strategy began to<br />

develop into a core discipline in a substantial number of US business schools (Fredrickson,<br />

1990). In Europe by contrast, strategy penetrated the curricula only at a later stage. In terms of<br />

more institutional changes, it is interesting to notice that the breakthrough of the American-<br />

inspired MBA programmes – which stress the generalist aspect of the manger to a stronger<br />

degree than the traditional European business schools – took place in Europe only in the<br />

1980s (Boutaiba and Strandgaard Pedersen, 2002). This was a time when the M-form already<br />

had achieved a strong position within big business.<br />

The emergence of network organisations and the network society in the 1990s has also<br />

had an impact on management education. Since companies have become more competence<br />

driven, they have challenged educational institutions to be more relevant and to create net-<br />

works for the exchange of knowledge between academia and practice. In the United States,<br />

this process has led to a remarkable growth of corporate universities (Meister, 1998). As<br />

many of these American corporate universities have been established and are run without any<br />

formal link to existing business schools, they challenge to a certain extent the position that<br />

business schools had previously won in competition with engineering education. In Europe,<br />

the recent changes in management practice seem to have a more immediate effect on man-<br />

agement education than in previous waves – possibly due to an increasing withdrawal of the<br />

state. European business schools try to meet these challenges by establishing long-lasting<br />

partnership agreement with corporations and consequently developing the corporate univer-<br />

42


sity idea within the framework of the business school (Lorange, 1996). On a European level<br />

institutions like efmd give high priority to the idea of creating networks between companies<br />

and academic institutions.<br />

3.3.1.4. Implications for Convergence<br />

Thus, when taking a long-term perspective, it becomes clear that the evolution of the man-<br />

agement knowledge fields is closely linked to the development of management practice and<br />

ideology. When there was a major shift in the role of managers and in the focus of their atten-<br />

tion, the kind of consultancy they used and their educational background as well as the con-<br />

tent of business publications also changed. At the same time, this overview also shows that<br />

the different carriers did not have identical relationships with management practice. Consult-<br />

ing firms seem most closely related to management practice, because they derive their ideas<br />

from client organisations and have an economic interest in diffusing them rapidly among<br />

companies, which are not yet their clients. Publications, especially popular business books,<br />

reviews and journals also appear to reflect the dominant ideology very closely. Management<br />

gurus are among the first to identify and highlight new developments in their books and pres-<br />

entations. Academic publications by contrast appear to have only a fairly remote relationship<br />

with management practice. Academic authors thus only appear to discover developments once<br />

they have reached a fairly dominant position (e.g. the time difference between the work of<br />

Drucker and Chandler on the multidivisional corporate organisation). They are usually driven<br />

by intrinsic (peer-driven) performance criteria, where the relevance for practice plays only a<br />

minor role. The same is true for management education. However, given their importance for<br />

the preparation of actual managers, they have always been subject to pressures from the busi-<br />

ness community. The latter has on several occasions not hesitated to set up their own educa-<br />

tional institutions, i.e. Handelshochschulen or the écoles de commerce at the end of the nine-<br />

teenth century or corporate universities a century later. At the same time, both the power of<br />

the academic establishment and the involvement of the state in the educational system acted<br />

as countervailing forces.<br />

In terms of the convergence of management practice, the historical overview would<br />

suggest that there was indeed some convergence of managerial practice towards a predomi-<br />

nant model during each of the three waves. However, it has to be stressed that there are differ-<br />

ences between countries. As seen in our brief overview, many of the waves seem to have<br />

started among large firms in the United States. Subsequently they expanded, first slowly then<br />

at growing speed, both within the United States in to other parts of the industrialised world,<br />

43


including Europe. The existing literature on national business systems suggests that their dis-<br />

semination will have occurred at different speeds and to a different extent in the various<br />

European countries (see further below Section 4.1.2). Thus, at any given time, several busi-<br />

ness models co-existed in different countries and even within one country. The question is<br />

whether and, if yes, how, these changes in the dominant model also affected the remote parts<br />

of each national business system, i.e. local, small, usually family-owned and -managed enter-<br />

prises.<br />

The convergence process not only concerned management practice, but also the dif-<br />

ferent carriers of management knowledge themselves. In each wave, a few dominant role<br />

models emerged for each of them. Among consultancies, the dominant service providers usu-<br />

ally spread from their country of origin and established a world-wide presence. Spin-offs and<br />

the copying of the new role model by small consultancies furthered the dissemination of the<br />

new wave of management practice and, at the same time, might have facilitated its adaptation<br />

to the different national contexts. Changes in management practice usually resulted in the<br />

gradual decline, and eventual demise, of the dominant service providers from the previous<br />

wave. The different service providers nevertheless co-existed during significant time periods.<br />

In management education, during each of the waves different models both in terms of content<br />

and institutional form emerged and diffused quite widely. The overall dynamic is, however,<br />

less pronounced than in the case of consultancies, because the existing academic establish-<br />

ment and the educational policies of governments provided a degree of stability and a source<br />

of continued national differences. In several instances, the existing higher education system<br />

absorbed institutions that had emerged outside.<br />

Regarding management publications, there were usually a few determinant books pub-<br />

lished in the early stages of each wave, providing the dominant terminology and ideology. In<br />

terms of the periodic publications, the popular journals and reviews then contributed to its<br />

more widespread diffusion, whereas the more academic outlets seem to have reacted with a<br />

significant delay. In terms of their own existence, publishing houses and business journals<br />

appear to have been able to survive despite changes in the predominant practice and ideology,<br />

by adapting their content to the new trends. During most of the twentieth century, much of<br />

management publishing seems to have remained confined to national markets due to language<br />

constraints (notwithstanding the translation of the main best sellers). More recently, however,<br />

there seems to have been a trend of global expansion and consolidation in the industry.<br />

44


3.3.2. Structure: Polarisation within the Fields<br />

3.3.2.1. Introduction<br />

One of the objectives of the <strong>CEMP</strong> programme was to acquire an understanding of the way in<br />

which the management fields of management education, media and consulting affect the con-<br />

vergence of managerial practices across Europe. The spatial domains of activity of the fields<br />

or, how the structure of the fields is distributed and operates across the European geography<br />

will undoubtedly affect the extension and depth of that impact.<br />

Most of the literature available on the convergence of practices in Europe assumes a<br />

nation-state or business system unit of analysis (see e.g. Whitley, 1992 and 1999, and Whitley<br />

and Kristensen, 1996 and 1997). As the previous section indicates, the nation-state was truly<br />

the dominant domain of action in the first basic two waves of the co-evolution between man-<br />

agement practices and ideas. However, the data gathered within the <strong>CEMP</strong> programme indi-<br />

cates that in recent years there has developed a polarisation within fields. On the one hand we<br />

find global and European activities, leading mostly to convergence of ideas and practices. On<br />

the other hand, there are local activities, which mostly lead to variety and retention. This in<br />

turn implies that the nation-system is becoming less significant as the dominant reference for<br />

the activity of the fields.<br />

This section, which summarises the results of the first phase of the <strong>CEMP</strong> programme,<br />

will provide evidence for these two observations. We will first enumerate and briefly explain<br />

the most relevant domains of action for the fields. Second, we will document how each field<br />

of knowledge may operate simultaneously in most or all of them, especially the global and the<br />

local. Third, we will provide evidence regarding the decreasing importance of the national-<br />

systems domain, as a result of the above-mentioned polarisation.<br />

3.3.2.2. Fields of Knowledge and Domains of Action<br />

The data examined and produced by the <strong>CEMP</strong> programme indicate that there are several<br />

domains of action where the actors of management fields operate. A first domain refers to a<br />

local territory where networks of firms gain competitive advantage by competing or collabo-<br />

rating, or even doing both at the same time, in a limited space that is more reduced than a na-<br />

tional business system. Michael Porter's “cluster” concept captures the competitive edge of<br />

this domain, which is usually based on historical regions. Examples of these are some North-<br />

ern Italian regions specialised in fashion (e.g. Emilia Romagna), German regions highly<br />

45


skilled in small machinery production (e.g. Baden-Württemberg), and the new emergent clus-<br />

ters of high tech companies in Ireland, next to air transport facilities.<br />

A second domain of practices is the national-business system. They vary across a set<br />

of institutional variables, from public (e.g. state regulations, labour and financial markets) to<br />

more private and cultural (family traditions, levels of trust, and others), as detailed by Richard<br />

Whitley (e.g. Whitley, 1999). His argumentative thrust is that most of these variables are<br />

strongly institutionally embedded and more powerful than managerial practices. This is espe-<br />

cially true for local financial systems and the labour market, which will not be easily changed<br />

or influenced by external models and techniques. Whitley thus argues for the existence of a<br />

diversity of managerial practices.<br />

There is also the unique role of the business system of the United Kingdom. This<br />

uniqueness has three causes. First, the fact that the English language has become the “lingua<br />

franca” of most international business operations, gives to management education in the<br />

United Kingdom as well as publishers of all kinds of texts (from academic books to the daily<br />

press) a strong competitive advantage. Second, the “special relationship” between the United<br />

Kingdom and the United States due to historical and linguistic reasons, makes the United<br />

Kingdom sometimes to operate as a sort of stepping stone for US business ideas, a carrier of<br />

knowledge through consultancies, etc. Finally, the importance of the City and its influence on<br />

financial markets all over Europe add power to the influence of the UK, especially taking into<br />

account European recent trends towards an Anglo-Saxon model of corporate governance.<br />

Europe as a whole, as reference for the question of convergence, is mostly used by scholars<br />

interested in the issue of the influence of US business models in Europe (Djelic, 1998; Kip-<br />

ping and Bjarnar, 1998). There is finally the broadest domain, world-wide systems, which is<br />

rapidly becoming the focus of attention as a result of globalisation as conceived by Meyer<br />

(2002) and Wallerstein (1999).<br />

Furthermore, it is necessary to distinguish all the previous levels from the fact that all<br />

management (as well as social action) is local, that is, situational, and therefore subject to<br />

micro adaptation, translation, etc. (see further Alvarez, 2000). Report 15 (Mazza and Alvarez,<br />

2001) on knowledge, media and local managerial politics contains an in-depth consideration<br />

of this most micro perspective.<br />

3.3.2.3. The Polarisation within Fields<br />

On the basis of the above reasoning it can be concluded that actors in the different manage-<br />

ment fields may operate simultaneously in different domains of action, and second that this is<br />

46


leading to a polarisation of management activities between global and local ones. All the<br />

fields studied by the <strong>CEMP</strong> programme show examples of such simultaneous operation in<br />

different domains.<br />

3.3.2.3.1. Consulting<br />

Consulting constitute the most obvious case in point for the simultaneity of different domains<br />

of action. First, <strong>CEMP</strong> research revealed the dominance of service providers of Anglo-<br />

American origin that operate mostly at a global domain. At the same time, the research has<br />

confirmed that small- and medium-sized consulting firms continue to play an important, pos-<br />

sibly even growing role (Report 6, i.e. Kipping and Armbrüster, 1999; cf. also Keeble and<br />

Schwalbach 1995). However, their presence clearly differs across Europe. At one extreme,<br />

there are countries like France and the United Kingdom, dominated to a considerable extent<br />

by a limited number of larger consultancies. At the other extreme, one finds Germany, where<br />

the twenty largest consulting firms have a share of less than 20 per cent of the total consul-<br />

tancy market. These smaller and more nationally bounded consultancies are often set up by<br />

former executives of large companies or by consultants who were working in larger consult-<br />

ing firms. They might therefore end up reproducing what characterises the knowledge and the<br />

approach of large corporations and consultancies (Engwall, 1999).<br />

<strong>CEMP</strong> research suggests that it is the large, centrally located companies that tend to be<br />

the clients of the large international consultancies (Engwall and Eriksson, 2000). The world-<br />

wide activities and the high fees claimed by these consultancies effectively exclude most<br />

SMEs from their circle of clients. Centrally located SMEs, on the other hand, appear to be<br />

served by spin-offs from the large international and national consultancies, since most of<br />

these spin-offs are likely to locate in central areas (where there is a market). These small con-<br />

sultancies are cheaper to operate and are able to reach a clientele that is not occupied by their<br />

larger competitors. It also seems likely that large peripherally based companies, many of<br />

which are owned by large corporations with centrally based headquarters, buy their services<br />

from the large international or national consultancies.<br />

In sum, in the consultancy arena there are different levels or domains of competition<br />

and markets, each one configuring different domains of action. Moreover, because of spin-<br />

offs, mergers and acquisitions, etc., people and practices that previously worked mostly at one<br />

domain spill over to other domains, confirming our simultaneity of domains of action argu-<br />

ment. Furthermore, what the available data suggests is that the large international consultan-<br />

cies are occupying the European domain created by the common market, while at the other<br />

47


pole of the fields smaller consultancies are so adapted to local conditions that they are often<br />

more regional or local than national.<br />

3.3.2.3.2. Media<br />

The simultaneity of domains of action of the fields is also very well exemplified in the man-<br />

agement media. The same specific medium may operate simultaneously in several European<br />

countries, or even world-wide, in the same or different languages, and with the same or par-<br />

tially adapted content. The following examples from the popular business press are good illus-<br />

trations of that (data on circulation appears in Report 5, i.e. Alvarez, Mazza and Mur, 1999):<br />

• The Financial Times issues a UK edition, and a world-wide edition with a leadership estimated<br />

at over 1.3 million. In some cases there is a special edition adapted to some national<br />

markets of importance, such as Germany.<br />

• The Economist, published from the United Kingdom, appears in only one edition, selling<br />

above 200,000 copies. Although the focus of its content is European, or international, it is<br />

only printed in English.<br />

• The Harvard Business Review, the single most important bi-monthly periodical aimed at<br />

top decision-makers, is published from the United States in English, in a homogenous edition<br />

for the world-wide market.<br />

• The Wall Street Journal, a US based newspaper, distributes a special edition in Europe<br />

partially with some specific content (specially regarding information on European financial<br />

markets), and some of the same content world wide, selling somewhat above 50,000<br />

copies.<br />

• Most general national or local newspapers publish special business pages, sharing stories<br />

with international newspapers, magazines or news agencies.<br />

These circumstances are further complicated by the fact that some media deliver different<br />

products simultaneously, as well: economic surveys, different types of business guides, books,<br />

etc., as in the case of The Financial Times (see a detailed enumeration in <strong>CEMP</strong> Report 5, i.e.<br />

Alvarez, Mazza and Mur, 1999).<br />

In fact, the most influential media conglomerates are also multinational themselves,<br />

and could serve as example of how multinationals operate in several space domains simulta-<br />

neously, promoting convergence of managerial practices at different levels. They are also an<br />

example of the polarisation of domains of action within fields and of the lesser importance of<br />

national domains. For example, the Group Pearson is an international media company with<br />

three main businesses:<br />

48


1. Pearson Education: Textbooks, online learning tools and testing and assessment programs<br />

for business education. They are aimed at world-wide markets but their strongest presence<br />

in the United States.<br />

2. Financial Times Group: Global business and investment news, comment and analysis.<br />

Business and financial newspapers and online services inform. Their strongest presence is<br />

in Europe, where the United Kingdom is the most important national market.<br />

3. Penguin Group: English-language publisher. Fiction and non-fiction books, best sellers<br />

and classics, children's and reference works. Their strongest presence is in Europe.<br />

More complexity arises from the lack of equivalence among the financial policies and content<br />

policies of the new emerging media conglomerates that operate across Europe. For instance,<br />

Kluwer, a multinational publishing house with ownership in the Netherlands, does not hold<br />

the same lines of business across its European subsidiaries. For instance in Spain, they do not<br />

carry any academic publications, contrary to what they do in the Netherlands. Additionally,<br />

the Spanish subsidiary does not receive any instructions from the headquarters as to what<br />

lines of business to pursue. In fact, the only requirement from the main office is financial (Al-<br />

varez, interview with the CEO of Wolters Kluwer Spain).<br />

3.3.2.3.3. Education<br />

The simultaneity of domains of action and the polarisation within fields also takes place in the<br />

case of education. For instance, European business schools appeared mainly within a regional<br />

domain of practice. In Germany, Handelshochschulen emerged from the 1890s to 1910 in<br />

commercial centres like Aachen, Berlin, Cologne, Leipzig and Munich. In French, the<br />

grandes écoles de commerce emerged at the same time in close co-operation with local cham-<br />

bers of commerce, which even owned the schools (Locke, 1984; Meyer, 1998). When the<br />

business schools in Spain emerged in the 1950s, they were closely interwoven with regional<br />

business networks in Madrid and Barcelona (Puig, 2002).<br />

In some countries dominated by regional business-education networks, some business<br />

schools developed into national players. This has been the case in France, where some<br />

grandes écoles de commerce, like HEC and ESSEC in Paris, have developed into important<br />

national players (Larsen, 2002; Takagi and de Carlo, 2002). More striking, however, is the<br />

expansion from the regional or local pole to the international pole, by-passing the national<br />

domain of action. One aspect of this process has been the increasing number of foreign stu-<br />

dents even at regional business schools. An interesting case is IMD in Lausanne. Originally<br />

this school had a local character since IMI and IMEDE, the two institutions that in 1990<br />

49


merged to IMD, were established to serve the interest of two international companies, Alcan<br />

and Nestlé. Every year 5,500 executives from 70 countries attend one of the executive pro-<br />

grams at IMD. Another regional school that has developed to an international player in addi-<br />

tion to serving regional interests is IESE in Barcelona. In 1997/98 there were 430 students<br />

from 52 countries attending the MBA program at IESE in Barcelona, and 38 students from 14<br />

countries attending the Ph.D.-programme. Especially in the United Kingdom, that has seen<br />

the fastest increase in number of MBA-programmes in Europe since 1980, the dominance of<br />

foreign students is typical even for regionally based business schools. For instance, among<br />

846 business students in 2000/2001 at Nottingham University Business School, 408 were<br />

from non-EU countries.<br />

A recent trend is the formation of strategic alliances between (1) business schools<br />

across borders and (2) between business schools and international corporations with<br />

headquarters in other countries than the country where the business school is located. This is<br />

the global domain of action. IMD, for instance, offers partnership programmes to 30-40<br />

companies, among which British Telecom and the Norwegian company, Norsk Hydro, are<br />

among the largest consumers. In 1999/2000 INSEAD offered programmes to 54 companies,<br />

among which most of them were non-French. These alliances are reflected in the board of<br />

INSEAD, which included 27 member from ten countries. During the last years, we have also<br />

seen an increasing number of joint programmes. In some cases, the internationalisation<br />

process has gone even further, since European business schools have established campuses<br />

abroad. In 1999, INSEAD thus set up a campus in Singapore, and in September 2000, the<br />

University of Nottingham set up a campus in Malaysia.<br />

A further illustration of the mentioned tendencies is the case of the Norwegian School<br />

of Management (see Table 9). Already in the mid-1980s it merged with ten regional business<br />

administration colleges and in the 1990s it acquired two other schools. In the early years of<br />

the present century additional acquisitions were made (first column in Table 9). The interna-<br />

tional alliances started in the late 1990s first with a Chinese university, then with British and<br />

Canadian institutions, and most recently with the Australian School of Management (second<br />

column in Table 9). In 2000 the school even set up a campus in Lithuania (third column in<br />

Table 9).<br />

Table 9. Expansion of the Norwegian School of Management BI, Oslo 1985-2002<br />

Year National Mergers and Acquisitions International Alliances International Campuses<br />

50


1985 10 regional business administration<br />

colleges<br />

1993 The Norwegian School of Marketing;<br />

Oslo Business School<br />

1997 The Norwegian Academy of Banking Fudan University – Shanghai,<br />

Master of Management Programme<br />

1998 Cranfield University UK, University<br />

of Calgary Canada, Norwegian<br />

University of Science<br />

and Technology, Executive Programme<br />

in Project Management<br />

2000 The Norwegian Shipping Academy;<br />

The Norwegian School of Trade and<br />

Retail Management<br />

2001 The Norwegian Academy of Insurance Australian School of Management,<br />

Master of Management<br />

Programme<br />

3.3.2.3.4. Conclusion<br />

BI’s International School of<br />

Management – Lithuania<br />

In sum, in the three fields studied we have found abundant evidence of a polarisation within<br />

fields. This polarisation has as its more important poles the global and the more local do-<br />

mains. This in turn means that national business systems are loosing importance in the third<br />

phase of the co-evolution of practices and ideas.<br />

3.3.2.4. The Decreasing Importance of the National Domain<br />

The previous subsection has provided arguments for the plurality of domains where actors on<br />

the fields of management knowledge operate and the polarisation within fields of action be-<br />

tween the local and the global. This polarisation threatens the predominant role that the nation<br />

state has played for almost a century and, consequently, that of the national domain (see fur-<br />

ther Guillén, 2001). Of course, because of the varied power of the different nation states in<br />

Europe, the decreasing importance of the national domains varies across countries and across<br />

carriers. Nevertheless, the following evidence from <strong>CEMP</strong> research points to a clear trend.<br />

51


3.3.2.4.1. Consulting<br />

In consulting, as noted in the historical overview, the most striking and in a way defining<br />

phenomenon of the 1990s has been the rapid expansion of consultancy service providers<br />

linked to large accountancies and providers of IT services. All of these service providers have<br />

been growing faster than the market and also outgrown the traditional strategy firms, estab-<br />

lishing themselves firmly among the largest consulting firms in Europe as a whole and in<br />

most of the countries included in the <strong>CEMP</strong> research.<br />

In most countries studied, these relative newcomers have displaced the large, national<br />

consultancies. Many of the latter had originated during the 1960s, sometimes as spin-offs<br />

from the aforementioned US strategy firms, taking advantage of the growing market at the<br />

time. At the beginning of the 1990s, our data shows, these national consultancies still domi-<br />

nated their home market alongside the earlier, traditional American consulting firms. At the<br />

end of the decade however, they have either been relegated to secondary importance – drop-<br />

ping out of the top ten, even top twenty consultancies in their own country – or have disap-<br />

peared completely, often being bought up by the newcomers (Report 6, i.e. Kipping and Arm-<br />

brüster, 1999).<br />

One could therefore conclude that consultancy markets in Europe have adopted a kind<br />

of bi-polar structure, dominated on the one hand, by the large, international service providers<br />

and, on the other hand by small, locally based consulting firms. This polarisation, that implies<br />

a lesser importance of the national domain, can also be observed in the other fields.<br />

3.3.2.4.2. Media<br />

Regarding the field of the media, popular business books for practitioners constitute another<br />

good example of the decreasing importance of national domains, and indeed an example of<br />

the predominance of US scholars (Alvarez, 1997; Mazza and Alvarez, 2000). Bedeian and<br />

Wren (2001) thus report that among the about 25 most influential business books only one is<br />

European (from the United Kingdom). Moreover, in a survey on Spanish managerial reader-<br />

ship habits (<strong>CEMP</strong> Report 10, i.e. Alvarez and Mazza, 2000) all the books that managers rec-<br />

ognised as having influenced their practices, and having read recently were of US origin, ex-<br />

cept for one. Quite similar results, using the same questionnaire developed by <strong>CEMP</strong> have<br />

just been obtained in Norway (Amdam, 2002). In addition, in both countries, the Harvard<br />

Business Review is the most popular and influential managerial publication. Results from both<br />

countries are also similar – just as in Denmark, Italy and France (cf. Report 5, i.e. Alvarez,<br />

Mazza and Mur, 1999) – in terms of the diffusion of business newspapers: one or two national<br />

52


usiness newspapers and a strong position for The Financial Times. In conclusion, the data<br />

available unequivocally suggest that the readership habits of managers all over Europe tend to<br />

be quite the same in content and in types of publications, and the national differences are be-<br />

coming less relevant, both in terms of consumption and production-diffusion.<br />

3.3.2.4.3. Education<br />

Even in education, although the national domain is still of great importance since the finance<br />

and regulation of business schools are mainly rooted in national institutions, we have seen a<br />

decreasing importance of the national domain over the last years. One expression of this phe-<br />

nomenon is the Europeanisation process of accreditation. Today, EQUIS, that is the accredita-<br />

tion award set up by efmd, has developed to the dominant standard of accreditation in Europe<br />

(Amdam, 2001; Hedmo, 2002). In May 2001, fifty-one business schools were accredited by<br />

EQUIS (Table 10).<br />

Table 10. Business Schools Accredited by EQUIS, May 2001<br />

Country Number of Schools<br />

France 11<br />

UK 11<br />

Spain 4<br />

Sweden 3<br />

Denmark 2<br />

Finland 2<br />

Netherlands 2<br />

Norway 2<br />

Switzerland 2<br />

Belgium 1<br />

Germany 1<br />

Ireland 1<br />

Italy 1<br />

Portugal 1<br />

Non-European countries 8<br />

Total 52<br />

Source: www.efmd.be<br />

Among the institutions accredited, countries with a historically strong accreditation<br />

tradition at the national level (France and the United Kingdom) are particularly well repre-<br />

53


sented. The tendency of reducing the importance of the national domain is strengthened by the<br />

increasing focus on international ranking of business schools, conducted by for instance the<br />

Financial Times and Business Weeks. Studies of the web pages of business schools show that<br />

schools accredited by efmd or mentioned in one of the ranking lists actively use these awards<br />

in their external marketing to attract students.<br />

3.3.2.5. Implications for Convergence<br />

At the time of the design of the <strong>CEMP</strong> programme the dominant reference was the conver-<br />

gence of European business systems around either North American or European models. As<br />

the programme has reached its end it is convergence due to globalisation that is rapidly be-<br />

coming the domain of action that most scholars, policy makers and managers have in mind.<br />

As summarised above and elaborated in detail with numerous examples throughout the<br />

<strong>CEMP</strong> reports, we have found that there are several domains of business knowledge and prac-<br />

tice that should be taken into account – from local to world wide. A consequence of the plu-<br />

rality of domains is that there is convergence and homogenisation mostly at the European<br />

level. However, there is also a retention of practices at the local level, depending of the type<br />

of practice and industry, strength of national business system, etc. This is what we refer to as<br />

polarisation. We thus agree with Guillén (2001) that there are both convergence and diversity,<br />

and that globalisation encourages diversity, rather than restricts it:<br />

What it is perhaps more distinctive about globalization is that it intensifies<br />

our consciousness of the world as a whole, making us more aware of each<br />

other, and perhaps more prone to be influenced by one another without necessarily<br />

making us more like the other.<br />

In addition <strong>CEMP</strong> research has made it possible to be more specific in regard to what do-<br />

mains become more important and which ones diminish their impact. It suggests that nations,<br />

in the third wave of the long development of co-evolution that we have adopted as historical<br />

framework, are loosing relevance vis-à-vis, first, the increasing importance of local domains<br />

and, second, the European domain.<br />

Our research results are consistent with the reasoning of Nohria and Ghoshal (1997),<br />

who argue that multinationals are structured in asymmetrical and changing ways, depending<br />

on the local emergence of centres of operational excellence or competitiveness. Therefore,<br />

there is no fixed centre. This lack of symmetry and of stability of centres of power reflects the<br />

diminishing importance of the national systems rather well, in this particular case, the national<br />

systems where the headquarters were located.<br />

54


3.3.3. Contents: Convergence, Adaptation and the Blurring of Borders<br />

3.3.3.1. Introduction<br />

The second phase of the programme focused explicitly on the content of the knowledge pro-<br />

vided by the different actors under study. However, already the first phase dealing with struc-<br />

ture led to a model regarding the convergence of methods and ideas diffused and employed.<br />

We will therefore in this section first discuss this model. Second, we will turn to the results<br />

from the second phase and a model of content creation. In so doing we will turn to the organ-<br />

isational level of the actors in the management knowledge industry. We will then discuss a<br />

model for the analysis of factors influencing the services offered by individual academic insti-<br />

tutions, media companies and consultancies. Already this model points to the significance of<br />

the relationships between these actors and their clients. This was even more reinforced in the<br />

third phase of the programme, which focused on institutions. In this way we have in the pro-<br />

gramme been able to observe the significance of the blurring borders between the different<br />

fields, which have important effects on contents.<br />

3.3.3.2. A Model of Convergence<br />

A basic argument of the research in relation to the four fields of management was that they all<br />

contained strong pressures for homogenisation, or as we later on tended to call them, for con-<br />

vergence. On the basis of the new institutionalists we argued that the behaviour in the four<br />

fields converges as a result of coercion, norms and imitation (cf. above Section 2). These<br />

forces were thus expected to lead to convergence within each of the four fields.<br />

In addition to the tendencies for convergence within fields, interaction between the<br />

fields was expected to reinforce the process of convergence even more. As products of in-<br />

creasingly converging fields are interacting through the flow of graduates, publications, con-<br />

sultancy advice and best practice, the whole system will have even stronger tendencies to<br />

converge. These two circumstances was the point of departure for a model of convergence<br />

(Figure 3), which was developed in Report 7 (Engwall, 1999). Already at this stage it had<br />

been found that there is also a number of counteracting forces in the convergence process.<br />

55


Figure 3. A Model of Convergence<br />

Convergence Processes<br />

Among Countries<br />

Visible Actors<br />

as Role Models<br />

Interaction between<br />

Fields of Management<br />

+<br />

+<br />

+<br />

–<br />

Convergence<br />

of Contents<br />

Source: Revised version of a model presented in Report 7 (Engwall, 1999).<br />

–<br />

–<br />

–<br />

–<br />

Structural Differences<br />

Between Countries<br />

Organisational<br />

Inertia<br />

Entries of New Actors<br />

First (upper box to the right in Figure 3), there are structural differences between<br />

countries in the form of differences in legal systems, industrial structure, culture, etc. How-<br />

ever, this counteracting force is increasingly hampered by convergence processes among<br />

countries (upper box to the left in Figure 3), i.e. that the nation state is loosing out (cf. the<br />

previous section). Coercive pressures are coming through different kinds of international<br />

agreements like those passed through organisations such as the United Nations, the General<br />

Agreement on Tariffs and Trade (GATT), World Trade Organisation (WTO), and Organiza-<br />

tion for Economic Co-operation and Development (OECD). In addition to the coercive pres-<br />

sures appearing from these agreements we can also note processes of professionalisation and<br />

imitation among countries. Certain norms of behaviour are developed as Prime Ministers, and<br />

other Ministers come together at international meetings. In addition there are tendencies of<br />

imitation as countries are competing for success in terms of economic growth and prosperity.<br />

Another force that it hampering the convergence process is the entry of new actors<br />

(lower right box of Figure 3). As a matter of fact this is the classical dynamic mechanism of<br />

markets. Entries of new actors offer alternatives that are different than the existing ones. In<br />

this way variation is increased. However, the more the total system of management is inte-<br />

grated through the interaction between fields of management (lower left box of Figure 3), the<br />

higher will be the barriers to entry, i.e. the difficulties for new actors to enter the field. As a<br />

result we can expect that also this force against convergence be hampered.<br />

56


A third factor, which can be expected to be the strongest counterbalancing factor, is<br />

constituted by organisational inertia. It simply implies that the reception of new ideas can be<br />

expected to take some time due to the resistance of organisational members. This inertia ap-<br />

pears to be stronger as we move down to lower levels in organisations. Therefore, even if we<br />

see strong pressures for convergence in the field as a whole, we have observed that these pres-<br />

sures are decreasing as we move inside organisations.<br />

Our conclusion from the first phase of the programme was therefore that is important<br />

(1) to consider time explicitly, and (2) to acknowledge a number of counter-acting forces<br />

against the pressures of convergence. Particularly we noted that organisational inertia is an<br />

especially strong such counter-force as we move inside organisations.<br />

3.3.3.3. A Model of Content Creation<br />

In the second phase of the programme we focused more explicitly on the content of the ser-<br />

vices provided. We were then (Report 11, i.e. Engwall and Pahlberg, 2001a) able to develop a<br />

model regarding the interplay behind content creation (Figure 4). It was concluded that the<br />

staff and the clients of the different actors constituted key groups in this context. In accor-<br />

dance with earlier findings in industrial and service marketing (Grönroos, 1990 and Håkans-<br />

son, 1982) we found that this interaction was crucial for the development of content in terms<br />

of curricula, consultant advice and media output. This would mean that we should expect an<br />

adaptive behaviour between management knowledge organisations and client organisations in<br />

order to adapt to their needs. However, quite in accordance with the reasoning of the first<br />

phase of the project this adaptation is hampered by competitors but also by evaluators. As<br />

shown by Hedmo (2001) and Wedlin (2000), for instance, the latter are becoming increasingly<br />

significant for the services provided in management education. However, also for the other<br />

actors in the management field we can see similar evaluations taking place: media output are<br />

under scrutiny by reviewers, ombudsmen and their audience, while consultants are increas-<br />

ingly criticised and questioned in different forms (see e.g. Ernst and Kieser, 2002).<br />

The focus on relationships between providers of management knowledge and their<br />

clients is indeed significant for the <strong>CEMP</strong> research, since it adds another crucial process in the<br />

diffusion of ideas and principles of management. At the outset we were more inclined to<br />

stress the role of competitors and evaluators. Competitors, particularly the dominant ones,<br />

were pointed out as instrumental both as norm setters and role models, thereby promoting<br />

both professionalisation and imitation. They may even be able to influence coercive forces<br />

through good relationships to legislating bodies. In the same way different kinds of evaluators<br />

57


can be associated with coercive, normative and imitative forces. All this implies strong forces<br />

for convergence unless there are not strong new actors entering the field (cf. above).<br />

Figure 4. A Model of Content Creation<br />

Competitors<br />

Staff<br />

CONTENTS<br />

Client<br />

Organisations<br />

Evaluators<br />

Footnote: The model is a development of a model presented in <strong>CEMP</strong> Report 11 (Engwall and Pahlberg, 2001a).<br />

As we introduce the impact of staff and client organisations we have indeed two sig-<br />

nificant forces for variation. In terms of staff it is clear that all of the organisations we are<br />

dealing with in the <strong>CEMP</strong> programme are very dependent on the background and competence<br />

of their staff. Thus even if top management of academic institutions, consultancies and media<br />

companies were certain about the correct ways to proceed – which they not always are – they<br />

cannot be sure how and what their staff members finally deliver to clients. Of course all of<br />

them make use of (1) selective recruitment, i.e. they select persons who they think fit their<br />

organisation, and (2) socialisation, i.e. they gradually make their staff more and more fit to the<br />

organisation. Both these strategies indeed can be expected to lead to a convergence in behav-<br />

iour, but individuals in knowledge organisations are seldom becoming templates. Instead their<br />

behaviour will be very dependent on their earlier education and experience. In this context,<br />

the tacit knowledge will be particularly important (see e.g. Baumard, 1999 and Nonaka and<br />

Takeuchi, 1995).<br />

If the individual characteristics of staff is important for the degree to which variation<br />

occurs, the demand from clients is even more important. They constitute the outsiders, who<br />

58


are able to ask for solutions to specific problems and to directly feed back their reactions on<br />

the services provided. Needless to say these problems, solutions and reactions will be more<br />

similar in mature and stable industries than in young and dynamic ones. Thus we expect com-<br />

panies in dynamic industries to provide more incentives for variation in the content offered by<br />

management knowledge organisations than stable ones.<br />

3.3.3.4. Blurring of Boundaries and Networks of Relationships<br />

As the programme developed it became successively clear that the system under study was a<br />

bit different than originally envisaged. It became evident that the four fields are increasingly<br />

overlapping and that their borders are becoming indistinct (Figure 5).<br />

Figure 5. The Blurring of Boundaries<br />

Academic<br />

Institutions<br />

Practice<br />

Media<br />

Companies<br />

Consultancies<br />

We have thus observed how academic institutions (i.e. business schools) become more<br />

and more interconnected with consultancies, media companies and practice. Similarly the<br />

other actors are working more and more in close relationships. The described tendencies are<br />

particularly articulated for consultancies and we will therefore below provide evidence of<br />

their interconnections with academic institutions and media companies.<br />

3.3.3.4.1. Consultancies and Academic Institutions<br />

As a part of the <strong>CEMP</strong> programme, we have examined the complex relationship between<br />

management consultancies and graduate schools of business administration in a comparative<br />

59


and historical perspective (cf. Kipping and Amorim, 2002). This research suggests that in the<br />

European countries studied – mainly France, Germany, Portugal, Spain, Portugal and the<br />

United Kingdom – the relationship went through different stages of development. These<br />

stages occurred at different times in each of these countries, but show nevertheless remarkable<br />

similarities. During a first stage, consultancies often acted as an alternative for general man-<br />

agement training in the absence of graduate business schools in these countries. Subsequently,<br />

domestic consultancies often established their own training centres both for clients and their<br />

own consultants. By contrast, US consulting firms initially sent their staff to US business<br />

schools and then contributed to the establishment of similar institutions in the host countries<br />

(from the late 1950s onwards).<br />

During the second stage consultancies – mostly those of American origin – could draw<br />

on the growing number of business schools in Europe for their recruitment. It should be noted<br />

that MBA degrees became only predominant among a few international consultancies operat-<br />

ing in Europe. Most domestic service providers, but even some of the leading US consulting<br />

firms, continued to rely on graduates of other disciplines at least in certain countries such as<br />

Germany, where even McKinsey recruits mainly business economists and engineers. The rela-<br />

tionship at this stage can be described as “symbiotic”. The leading business schools and the<br />

top consultancies mutually reinforced each other, not only in terms of training, but also com-<br />

mercially and socially, namely by improving credibility towards potential clients and by en-<br />

hancing the status of the individual graduates and consultants. More recently consultancies<br />

have come to play the role of “graduate graduate schools” (Mintzberg, 1996). Many MBA<br />

graduates of the leading international business schools such as Harvard or INSEAD spend<br />

some time working for one of the leading global consultancies, e.g. McKinsey or BCG, and<br />

subsequently enter companies at the top management level. Examples of these career tracks<br />

abound especially in the United States, but can also be found increasingly in Western Europe.<br />

Over the last few years however, the complementary relationship between graduate<br />

business schools and management consultancies of US origin appears increasingly shaky. To<br />

a certain extent, it appears to have become victim of its own success. The general manage-<br />

ment knowledge on which it was founded and which it helped to diffuse at an ever-increasing<br />

scale and speed became fairly commonplace. Ideas such as the “multidivisional structure” or<br />

the “portfolio matrix” which, respectively, made the fortune of McKinsey in Europe in the<br />

1960s and BCG in the 1970s are now taught already at undergraduate level. New concepts are<br />

popping up at very high rates (cf. Report 1, i.e. Lindvall, 1998) and are spread around the<br />

60


globe very quickly and vanish sometimes so fast that they fail to make their way into the<br />

business school curriculum.<br />

These changes and the rapid succession of new management “fashions” or “fads”<br />

mean that consultancies have to go beyond the level of general management knowledge to<br />

demonstrate their usefulness. In terms of the background and training of new consultants, this<br />

has also shifted the focus away from degrees providing general management knowledge such<br />

as the MBA. In this respect it is crucial to distinguish between the selection function of the<br />

business schools, which good ones among them will continue to fulfil, and their role as con-<br />

veyors and transmitters of management knowledge (see further below Section 3.3.4), where<br />

they are becoming less important, at least for the consultancies.<br />

The large accountancies, which entered the consulting market at a larger scale during<br />

the 1990s (see above 3.3.1), seem to have been the first to see the need for more specialist<br />

training for their consultants. They have developed two basic ways of providing this training,<br />

either through their own dedicated training centres or by creating customised products in col-<br />

laboration with established educational institutions. Accenture (formerly Andersen Consult-<br />

ing) is an example for the first approach. All its new consultants undergo a six-week introduc-<br />

tory training at the consultancy’s own “University” near Chicago. PriceWaterhouseCoopers<br />

follows the second approach, at least partially. It has jointly developed an MBA programme<br />

with the University of Georgia, where some of their consultants are sent (see Management<br />

Consultant International, August 1998). Incidentally, the need to invest more in staff training<br />

is one of the reasons, why scale has become increasingly important in the consulting industry.<br />

Only the large consultancies can actually make this effort. Not only is it costly to put more<br />

resources into formal training for consultants, the time spent in training is also lost revenue,<br />

because it cannot be billed to clients (Kipping and Scheybani, 1994).<br />

But change is not limited to consultancies. Business schools have also evolved, often<br />

in similar directions. Many of them increasingly customise their programmes, namely in ex-<br />

ecutive development, according to the specific demands of the clients. Companies also estab-<br />

lish “corporate universities”, often in conjunction with educational institutions. Individual<br />

academics and consultants usually provide training there. As a result, the boundaries between<br />

consultancies and business schools have become increasingly blurred. The time when consul-<br />

tancies subcontracted most of the training of their consultants to graduate business schools<br />

seems definitely passed. They will probably continue to recruit from these well-known<br />

schools, but now mainly because they operate a very good pre-selection.<br />

61


The question that has to remain unanswered for the time being is to what extent con-<br />

sultancies and business schools will enter into open competition. So far consultancies have<br />

only used their training centres for their own staff. But, given the costs of operating these fa-<br />

cilities, they might eventually use them to provide training to their clients. One indication that<br />

the development might go into this direction is the creation of “solution centres”, pioneered<br />

by Andersen Consulting (now Accenture) in 1994 (Aldrick, 1998). They pool consultants<br />

working towards the solution of particular problems. The idea is that by clustering expertise,<br />

these centres will create spill-over effects. More importantly, however, is the fact, that clients<br />

are invited to visit these centres, so that consultants can develop solutions for them in a<br />

shorter time. This does not seem too far from a customised training centre, focusing, however,<br />

not on general, but on highly specialised management knowledge.<br />

3.3.3.4.2. Consultancies and Media<br />

In terms of knowledge diffusion academic publications have been well scrutinised, whereas<br />

the role of non-academic publications has hardly been considered. Among the small part of<br />

consulting publications that have found attention in academic research have been the best<br />

sellers written by gurus (see further Clark and Greatbatch, 2002 and Huczynsky, 1993). By<br />

contrast, “normal” consultancy publications have not gained much attention, despite the fact<br />

that consultancies are seen as such important and influential knowledge carriers. <strong>CEMP</strong> re-<br />

search therefore did not focus on the exceptional successful guru books, but looked at how<br />

consulting firms spread their knowledge, by examining the web-sites of the largest consultan-<br />

cies operating in Western Europe (Claudia Gross in Report 13; i.e. Kipping and Armbrüster,<br />

2000).<br />

Our studies looked both at the books and articles promoted through these web-sites<br />

and at the Internet as a means of spreading consulting knowledge. The analysis shows a group<br />

of consultancies, namely McKinsey and the Boston Consulting Group, which rely quite ex-<br />

tensively on traditional academic type publications such as books and journal articles. Here<br />

the boundaries between management publications have clearly become blurred. McKinsey,<br />

for example, originally modelled its Quarterly on the Harvard Business Review, also in terms<br />

of layout (the similarity is now less visible, following changes introduced by the latter). Only<br />

additional qualitative research can confirm whether this way of disseminating consultant<br />

knowledge is driven by a desire to spread new insights to the academic and business school<br />

community or by the aim to achieve high levels of visibility and respectability among a spe-<br />

cific target group, i.e. top level managers.<br />

62


Other consultancies, namely those related to the big five accountancies rely on non-<br />

traditional ways of publishing, Internet based studies and newsletters (many of which are also<br />

available in print). As always there are certain hybrids, such as Accenture, which publishes<br />

both journal articles and studies, and exceptions, i.e. those who put little emphasis on publish-<br />

ing – which can be found both among the traditional firms and the relative newcomers. It<br />

seems nevertheless clear that some new ways of knowledge dissemination are developed by<br />

the leading consultancies that complement other, more traditional forms of publication – and<br />

might eventually rival them.<br />

Research carried out in Germany also highlights the mutual interdependence between<br />

consultancies and the publishing industry (Faust, 2002). It shows that consultants are using a<br />

variety of media and arenas to establish their reputation as experts and trend-setters and vali-<br />

date their knowledge. This includes for example articles in the business press and presenta-<br />

tions to various associations regrouping German senior and middle managers. An analysis of<br />

articles published between 1980 and 1996 in manager magazin, one of Germany’s leading<br />

monthlies for business practitioners confirms that consultants play an important role as “cited<br />

experts”. They are second in most years only to actual managers, whose share has been de-<br />

creasing in the long run, however. On the other hand they are usually ahead of academics.<br />

At the same time, the interviews during <strong>CEMP</strong> research have revealed the crucial role<br />

of business journalists as “gatekeepers”, following the growing commodification of manage-<br />

ment knowledge. While journalists rely to a certain extent on consultants and managers as<br />

“heroes” for their stories, they also exercise a certain control over the access to these media<br />

and therefore over the popular validation of the consultancy knowledge.<br />

3.3.3.5. Implications for Convergence<br />

<strong>CEMP</strong> research on the development of content – explicitly in the second phase and implicitly<br />

in the first and third phases – points to the fact that there are considerable forces for conver-<br />

gence: large visible actors constitute role models, their interaction reinforce convergence fur-<br />

ther and national differences are diminished by convergence processes among countries.<br />

However, national differences, particularly in education, still constitute significant counteract-<br />

ing forces. The speed of convergence is also reduced by the entries of new actors and organ-<br />

isational inertia. The latter is not only prevalent as individuals in client organisations resist the<br />

introduction of new methods and approaches but also in organisations in the management<br />

knowledge industry itself (i.e. in academic institutions, media companies and consultancies).<br />

Such organisations are significantly dependent on their staff and their background. In the<br />

63


same way the creation of content is also to a high extent a result of interaction with client or-<br />

ganisations. In these relationships <strong>CEMP</strong> research has identified an increasing blurring of the<br />

boundaries between the various fields of management. This in turn has led to the conclusion<br />

that networks of relationships between individuals constitute significant features of the man-<br />

agement knowledge industry (see Figure 6). The structure of these networks is crucial for the<br />

convergence of content of management ideas and approaches. The tighter and more intercon-<br />

nected these networks are, the stronger the forces for convergence and vice versa.<br />

Figure 6. Management Knowledge in Networks of Relationships<br />

Academic<br />

Institutions<br />

Practice<br />

Media<br />

Companies<br />

3.3.4. Diffusion: From Transfer to Intermediation<br />

3.3.4.1. Introduction<br />

Consulting<br />

As mentioned in Section 2 the original idea of the <strong>CEMP</strong> programme was to examine the ac-<br />

tors within the management knowledge industry as carriers of management knowledge to<br />

practice, and further, to examine whether these actors transfer new knowledge that contributes<br />

to changing management practice. However, <strong>CEMP</strong> research has shown that the different<br />

institutions within the management knowledge industry also have other functions. According<br />

to our findings, in the third wave of management practice they have increasingly come to fo-<br />

cus on intermediation activities. Thus, an important role is constituted by the provision of<br />

64


legitimacy for management in relation to internal and external stakeholders. In addition, they<br />

contribute to the creation of a common management language at a global level and to its<br />

translation on the local level.<br />

3.3.4.2. The Traditional View of the Diffusion of Management Knowledge<br />

Within organisation studies the idea that management knowledge is something that can be<br />

learnt is strongly rooted. However, already in the late 1950s, Penrose (1959) pointed out that<br />

knowledge can be acquired in two ways (p. 53):<br />

One can be formally taught, can be learned from other people or from the written word, and can, if<br />

necessary, be formally expressed and transmitted to others. The other kind is also the result of<br />

learning, but learning in the form of personal experience.<br />

The formally taught knowledge is often acquired from education, reading different material,<br />

and from interaction with other people, e.g. other managers and consultants. The focus on this<br />

type of knowledge has been manifested in research during the 1980s and the 1990s. In the<br />

original design it was therefore natural to focus on the formal knowledge and to take as a<br />

point of departure that the transfer of knowledge to practice constitutes the main function of<br />

the carriers. However, already in our literature reviews (Reports 1, 2 and 4, i.e. Lindvall,<br />

1998; Kipping and Armbrüster, 1998 and Amdam and Kvålshaugen, 1999) it was found that<br />

this view needs to be modified. Our research findings suggest that in the third wave of man-<br />

agement practice the function of the actors within the management knowledge industry has<br />

become more complex. These findings are consistent with arguments of Gibbons et al. (1994)<br />

and Nowotny et al. (2001) regarding the changing character of the production of scientific<br />

knowledge in the modern society.<br />

3.3.4.3. Evidence against the Traditional View<br />

There are several reasons why we should modify the traditional view regarding the role of the<br />

above mentioned carriers as diffusers of management knowledge. Concerning education, al-<br />

ready Piaget (1969) expressed doubts about the actual knowledge acquired by students during<br />

their education. Further, Porter and McKibbin (1988) showed that business graduates were<br />

neither particularly well prepared for handling various day-to-day realities of the business<br />

world, nor had they acquired the necessary basic communication and management skills.<br />

Within the <strong>CEMP</strong> programme Ragnhild Kvålshaugen compared 551 Norwegian man-<br />

agers with business and engineering education in order to examine the relationship between<br />

their educational background and their problem solving strategies and managerial behaviour.<br />

65


Her study could not provide any evidence of a strong relationship between education and<br />

practice. The only significant difference that could be established was that the engineers were<br />

more entrepreneurial oriented (see further Report 14, i.e. Kvålshaugen 2001).<br />

In addition, a study of the reading habits of managers in Spain (Report 10, i.e. Alvarez<br />

and Mazza, 2000) and a replication study in Norway (Amdam, 2002) suggest that managers<br />

do not follow scholarly literature on management. Instead their main source of managerial<br />

news and information in the media is newspapers, both local and international, and weeklies.<br />

This is consistent with the findings of Carlson (1951) already fifty years ago that managers do<br />

not have much time for reflection. The popular press and best sellers therefore provide clear<br />

advantages to managers as screening devices for reading selection. To executives, then, being<br />

attentive to popular media facilitates being up to date with recent business events and trends<br />

as well as a changing vocabulary.<br />

Further, the results from a questionnaire filled in by 242 managers in Swedish based<br />

MNCs pointed out that the role of universities was rather limited when it comes to the diffu-<br />

sion of new ideas (<strong>CEMP</strong> Report 3, i.e. Lindvall and Pahlberg, 1998). Literature played a<br />

somewhat more important role, but the most significant source was considered to be other<br />

companies. Two-thirds of the respondents thus considered such entities as “very important”,<br />

or even, “extremely important” in the diffusion of new ideas.<br />

While the surveys and interviews (see Amorim, 2001 and Strambach, 2001) confirm<br />

that the use of consultancies has become a very widespread phenomenon during the 1990s,<br />

case studies conducted within the <strong>CEMP</strong> programme suggest caution regarding the implica-<br />

tions of these findings for the transfer of management knowledge. This becomes very clear,<br />

for example, in our detailed study of the transformation of the Dutch banking sector (Ar-<br />

noldus, 2000; Arnoldus and Dankers, 2001), where all institutions from a wide variety of tra-<br />

ditions evolved in a similar direction towards full-service commercial banks. Some of them<br />

made extensive use of consultants in the process, while others did so very rarely or not at all.<br />

Other company case studies of the introduction of quality management in automobile suppli-<br />

ers in Portugal and Spain lead to a very similar result. Here the vast majority of the companies<br />

used consultancies. However, a number of other factors, namely the commitment of top man-<br />

agement, proved to be much more important in determining the outcome of the process in<br />

terms of the changes in actual practice (Amorim, 2001). These findings suggest that consult-<br />

ants may have other functions than primarily knowledge transfer.<br />

66


3.3.4.4. An Alternative View<br />

<strong>CEMP</strong> research suggests that to an increasing degree the institutions within the management<br />

knowledge industry have come to provide internal and external legitimisation for managers.<br />

They also facilitate the creation of a common management language and its translation to lo-<br />

cal contexts.<br />

3.3.4.4.1. Legitimisation<br />

As already pointed out above the <strong>CEMP</strong> programme has showed that there are strong national<br />

variations in Europe concerning the typical educational background of a top manager (Report<br />

14, i.e. Kvålshaugen, 2001a and Kvålshaugen, 2001b). It may be difficult to explain for in-<br />

stance why the German business community has favoured graduates from technical universi-<br />

ties or Handelshochschulen with emphasis on functional disciplines. In addition the French<br />

case shows that a significant role of the best grandes écoles is to provide legitimacy, and to<br />

contribute to the maintenance of social reproduction.<br />

This legitimisation function has been underlined within the <strong>CEMP</strong> programme by<br />

Ragnhild Kvålshaugen (2001b and in Report 14) in a comparative overview where she con-<br />

trasts the French, the German and the Norwegian system of management recruitment. A rela-<br />

tionship between the nation’s institutional characteristics – co-ordination and control systems,<br />

business culture, and conceptions of management – and the types of educational background<br />

that are seen as appropriate for managers are identified. This suggests that educational back-<br />

ground serves as a legitimating factor influencing what types of graduates that are seen as<br />

appropriate in management positions. These results are consistent with the so-called “screen-<br />

ing hypothesis” within economics of education. This hypothesis implies that the earning dif-<br />

ferences between graduates and non-graduates are due to the role of higher education in se-<br />

lecting students with attributes, such as intellectual ability, high motivation, and willingness to<br />

work hard (Williams, 1984, p. 81). Hence, we could argue that the main function of manage-<br />

ment education is not to transfer knowledge, but to select future managers.<br />

The increasing importance of the MBA model (see above 3.3.1.3.3) could be ex-<br />

plained within this framework, too. Since businesses are becoming more international, and the<br />

different stakeholders are becoming more and more demanding, managers need an education<br />

with an international flavour in order not to loose legitimacy.<br />

<strong>CEMP</strong> studies of the business press also indicate that managers seem to be “practical<br />

neo-institutionalists” in the sense that they distinguish between usefulness and reputation.<br />

Report 10 (Alvarez and Mazza, 200) thus shows how Spanish managers decouple both crite-<br />

67


ia. They know that academic publications have very high reputation. However, in line with<br />

the work of Argyris (1990) they affirm that the most useful source of learning and knowledge<br />

is their day-to-day interaction with colleagues and superiors. At the same time these managers<br />

use the popular press and best sellers for self-legitimacy in addition to the more direct objec-<br />

tive of information gathering.<br />

Similarly, a comparison of case studies regarding the introduction of quality manage-<br />

ment in Portuguese and Spanish automobile suppliers shows that most of them paid “lip ser-<br />

vice” to the quality gospel, but that this did not automatically imply the application of these<br />

ideas in practice (Amorim, 2001). In some of the cases the introduction of TQM appear to<br />

“have failed”, i.e. did not lead to the modification of existing routines. This might be because<br />

in fact they never got implemented. Here, changes might have been more rhetoric than real.<br />

The TQM programme exhorted people to alter their behaviour but the ultimate interest was<br />

the achievement of a quality certificate.<br />

The idea that consultants have a legitimising role in internal conflicts and with respect<br />

to external stakeholders of organisations is not new. Jackall (1988, p. 144) already suggested<br />

that managers hire consultants to<br />

legitimate already desired unpleasant changes, such as reorganisations; throw<br />

rival networks of executives off the track of one’s real strategy by diverting<br />

resources to marginal problems; undercut consultants employed by other executive<br />

groups by establishing what might be called counterplausibility; or<br />

advance […] a personal or organizational image of being up-to-date, with it,<br />

and avant-garde.<br />

Similar arguments have been made by Faust (2000), Kieser (1998), and Kipping (2000). The<br />

contribution of <strong>CEMP</strong> research in this respect is twofold. First, it shows that before being able<br />

to play such a legitimising role, consultants need to establish their own legitimacy – a process<br />

that differs significantly from one European country to the next. Second, based on a large<br />

number of case studies it has shown that the role of consultancies in providing legitimacy is<br />

often contested.<br />

Regarding legitimacy, <strong>CEMP</strong> research suggests that it usually comes in the guise of<br />

“knowledge”. In other words: the consultants will only be able to justify certain decisions or<br />

support a particular course of action, based on the superiority of their knowledge. However,<br />

due to the very nature of the consultancy service, and the changing nature of the underlying<br />

knowledge it is very difficult to prove such superiority (cf. Clark, 1995; Clark and Salaman,<br />

1998; Mitchell, 1994; Sauviat, 1994). In each national contact consultants find different ways<br />

68


to signal the quality of their knowledge, i.e. their legitimacy, usually by tying up with other<br />

knowledge providers (Kipping and Engwall, 2002).<br />

Regarding the external and internal legitimacy provided by consultants, our case study<br />

research has indeed confirmed that top managers often employ them to “justify” their actions<br />

with respect to outsiders or their employees. More importantly, our research also showed that<br />

in many of these cases the legitimacy with which consultants were supposed to provide their<br />

clients was very often contested. Scepticism and resistance usually came from the organisa-<br />

tion members directly concerned, i.e. workers and middle managers. Interestingly, the argu-<br />

ments used by those opposed to the consultancy recommendations were usually formulated in<br />

terms of the knowledge of the consultants. At the same time, our detailed case studies also<br />

revealed that top managers usually employed a variety of consultants to overcome the resis-<br />

tance from the inside stakeholders.<br />

The case studies further show that the reputation of the consultancy did not automati-<br />

cally guarantee the acceptance of its recommendations inside the company. In many cases<br />

most middle managers have remained reluctant or even hostile towards the outsiders. They<br />

perceived the consultants as willing executors of top management decisions, derided them in<br />

internal communications, and more or less openly questioned their competence; a hostility<br />

that ultimately prevented the implementation of the consultancy recommendations.<br />

Kipping and Armbrüster (2002) identify how the management of the client organisa-<br />

tion tried to overcome these problems and maintain the legitimacy provided by the consultants<br />

for their decisions. The reactions of top management included: (1) removing some of the most<br />

contested features of the consultancy recommendations, (2) negotiating the solution with<br />

those directly concerned, or even (3) “deception”, in this case pretending that the consultants<br />

were employees of the company in question rather than outsiders. More in general, the avail-<br />

able evidence from these cases suggests that in order to carry out changes within their own<br />

organisations, managers could not rely only on the legitimacy of the knowledge provided by<br />

the outside consultants. They also needed to enlist the active support of those concerned, dur-<br />

ing and beyond the consultancy project.<br />

3.3.4.4.2. Creation of a Common Language and its Translation<br />

The research in the <strong>CEMP</strong> programme shows that another important function of the actors<br />

within the management knowledge industry is to provide managers with a common language.<br />

This was already emphasised in the first report of the programme (Lindvall, 1998, i.e. Report<br />

1). The subsequent research provided further evidence. With respect to education there is for<br />

69


example a certain tendency of cross-national convergence concerning reading assignments in<br />

business schools (Report 11, i.e. Engwall and Pahlberg, 2001a and Report 12, i.e. Amdam,<br />

Larsen and Kvålshaugen, 2002). The management books mentioned in our surveys as most<br />

influential are also increasingly similar across Europe (Report 10, i.e. Alvarez and Mazza,<br />

2000; and Amdam, 2002). By reading the same books at business schools and by reading the<br />

international business press, managers across Europe not only legitimise their actions but also<br />

acquire a common language that enables them to communicate with each other. This tendency<br />

is strengthened by the fact that they to an increasing degree use the same consultants (Report<br />

6, i.e. Kipping and Armbrüster, 1999 and Report 16, i.e. Kipping, 2001).<br />

However, this does not necessarily mean that companies act in the same way, although<br />

they use the same labels for what they are doing. <strong>CEMP</strong> research has thus pointed out that<br />

labels are often used as rhetoric to cover a wide range of activities. When analysing the use of<br />

a label, it is thus important to keep in mind that management practice indeed is a question<br />

about events and behaviour in individual organisations. Studies of these events indicate that<br />

things that appear homogeneous at a high level of description are heterogeneous at lower lev-<br />

els. We can thus talk about “a heterogeneity in the homogeneity”. Another way to express it is<br />

that we expect different ideas and concepts to be represented differently in different contexts.<br />

In practice we thus observe hybrids, “bits and pieces”, and all sorts of combinations between<br />

organisations but also inside individual organisations, particularly as we observe them over<br />

time.<br />

As noted in Report 1 (Lindvall, 1998), some concepts are closed, with little opportu-<br />

nity for users to create their own definitions. Others are open, with many possibilities for us-<br />

ers to shape their own definitions, but the majority is probably “half-open”. In relation to this<br />

distinction it is important to point out that even such concepts that we tend to consider as pre-<br />

cise and closed may lead to variation in practice. One such example is the quality approach<br />

ISO 9000, which despite its very elaborated specifications leads to variations in practice (see<br />

Amorim, 2001). Both within firms and among external counterparts, such as consultants, this<br />

is a favourable situation since it enables them to translate the concepts and related practices to<br />

the specific situation and company. This can facilitate both the introduction of a new concept<br />

as well as its use.<br />

From evidence presented at the final conference in the <strong>CEMP</strong> programme it appears<br />

appropriate to look at three aspects which are significant for the far from perfect representa-<br />

tions that we find in practice. First, we may talk about communication aspects, second about<br />

processes of transformation, and finally the decoupling of ideas and practice (see Table 11).<br />

70


All three are appropriate to consider both in terms of top management and the organisation as<br />

a whole. On the first level we find the important promoters, who employ carriers, mainly con-<br />

sultants, for projects of dissemination. As we move toward the organisation level we may<br />

consider the effects of characteristics like size, history, administrative intensity, etc.<br />

Table 11. Three Aspects of Idea Diffusion in Organisations<br />

Level Communication Transformation Decoupling<br />

Top Management (1) Imperfect presentation (2) Translation, editing, etc. (3) Window-dressing, rhetoric<br />

Organisation (4) Lack of absorptive capacity (5) Power struggles (6) Routinisation over time<br />

Source: Concluding remarks at the <strong>CEMP</strong> final conference in Molde.<br />

Starting out at top management level it is evident that even if top management has a<br />

perfect acquaintance of the ideas to be distributed we may expect them to have difficulties to<br />

communicate them properly (1 in Table 11). However, we can also expect that top managers<br />

consciously change the original ideas to suit their purposes (2). This is what in the literature is<br />

called translation and editing (Czarniawska and Joerges, 1996; Latour, 1986 and Sahlin-<br />

Andersson, 1996). In addition there is considerable evidence that concepts and procedures are<br />

used by top-managers just as a part of rhetoric and a window-dressing in relation to various<br />

stakeholders (3).<br />

Looking at the organisation as a whole we have in terms of communication observed<br />

the lack of absorptive capacity (4), which of course is very much dependent on the need for<br />

the organisation to pursue its main tasks. These are likely to dominate the introduction of new<br />

ideas, particularly if they are not related to problems that are identified as important by or-<br />

ganisation members. These are also likely to be reluctant to accept the new ideas introduced<br />

by top management, since they in many cases will interfere with developed praxis and power<br />

structures (5). The reluctance is also to be expected from the fact that the introduction of new<br />

management ideas always has some implications for the power structure and resource alloca-<br />

tion in the organisation. Therefore, the introduction of new ideas or principles often implies<br />

that some parts of the organisation are more willing to take new ideas on board than others<br />

are. Finally, we should also note that over time there might also on the organisational level be<br />

a decoupling between the ideas and actual practice. In this instance it is a question of routini-<br />

71


sation over time that means that people say that they work according to certain principles al-<br />

though they in practice have adopted new ones (6).<br />

In the translation or editing of new concepts our research has highlighted the role of<br />

small, local consultancies (Crucini and Kipping, 2001). Interviews of consultants and client<br />

organisations in Italy suggest that the translation process takes place in two main ways. First<br />

of all, it implies a simplification of language and meanings from labels to real and under-<br />

standable practices. This also includes the intermediation with third parties, such as software<br />

houses and banks. Secondly, it consists of an adaptation or personalisation of the consulting<br />

approaches for the specific needs and characteristics of clients.<br />

At first sight, the linguistic problem appears to be a minor issue within consulting pro-<br />

cesses. However, from what emerges from the interviews held with Italian consultants this<br />

does not seem to be the case. Crucini and Kipping (2001, p. 253) thus report the following<br />

answer from a respondent: “Sometimes the use of foreign terms, even the names of the most<br />

well-known practices such as Business Process Reengineering, or Just-in-Time, creates con-<br />

fusion and diffidence”. This quote suggests that the main translation involves the language<br />

and not the contents. Closely connected to this is the kind of translation that occurs when con-<br />

sultants act as intermediaries between clients and third parties. From the evidence collected in<br />

Italy, it seems possible to distinguish two main kinds of intermediation. The first one takes<br />

place when the consultants use their knowledge to facilitate or to implement very technical<br />

changes in the client organisation. This happens for example when the clients, without assis-<br />

tance, buy some software products or starts to negotiate with software houses without realis-<br />

ing that they lack the technical skills to evaluate or implement what they are buying. A similar<br />

process might take place when clients have had a previous negative experience with other<br />

consultancies that have left them with the bill and a report but no real solutions. In this case,<br />

the consultant has to translate words into facts and conduct the implementation process within<br />

the client firm. The second type of intermediation appears less frequent, and it takes place<br />

when the consultant mediates between the client and financial institutions or between the cli-<br />

ent and suppliers.<br />

Overall therefore, the small, local consulting firms seem to offer their clients a kind of<br />

personal translation of the available labels and knowledge. The personal relationships be-<br />

tween the parties seem to facilitate the understanding and the acceptance of the consulting<br />

service. Thanks to the trust emerging from these relationships, the consultant becomes a sort<br />

of additional partner, a constant presence within the client organisation. In other words, it<br />

seems that mutual understanding and trust very often facilitate the implementation of consult-<br />

72


ing knowledge without really changing the contents, thus contributing to the convergence of<br />

practice, despite an adaptation and translation of labels into more understandable terminology.<br />

3.3.4.5. Implications for Convergence<br />

The research on diffusion in the third phase of the <strong>CEMP</strong> programme has revealed that<br />

institutions within the management knowledge industry do not only transfer management<br />

knowledge. They appear increasingly to also provide legitimisation and translate general<br />

management ideas into local contexts. Consequently, the view that these institutions diffuse<br />

management knowledge needs to be supplemented by the view that they serve as<br />

intermediators. Since the management knowledge industry is providing legitimisation as well<br />

as the creation of a common language, managers use this industry to secure their position and<br />

influence the different stakeholders. <strong>CEMP</strong> research thus suggests that there has been an<br />

increase over time in the significance of actors mediating between managers and company<br />

stakeholders. It also suggests that the use of intermediaries is positively related to the<br />

uncertainty of a company’s industry, i.e. the larger uncertainty as a result of<br />

internationalisation, ownership dispersion and competition, the larger the use of<br />

intermediaries. Finally, it suggests that management in companies is developing long-term<br />

relationship to mediators in order to get access to critical resources.<br />

These observations have implications for the question of convergence. Obviously,<br />

there is a clear tendency of convergence in Europe on the discourse level, or what we here<br />

have called the level of labels. The frequent consumption of the services provided by the<br />

business schools, management consultants and business press, also contributes to a conver-<br />

gence concerning management language. However, as Section 3.3.2 has shown, there is a<br />

tendency of polarisation among these institutions. At the same time as they are becoming<br />

more global, they also strengthen their local position. The function of the local institution is<br />

twofold. One the one hand, they contribute to convergence at the discursive level. On the<br />

other hand, since they also function as translators of global messages to local contexts, they<br />

serve as constraints regarding the convergence of management practice.<br />

3.4. CONCLUDING REMARKS<br />

It should be evident from the above that the <strong>CEMP</strong> programme has employed a systematic<br />

approach to cover the different aspects of the management knowledge industry. In so doing,<br />

the programme has employed a variety of methods in order to acquire different kinds of evi-<br />

dence and perspectives. This approach has implied that the research has been able to question<br />

73


some of the earlier assumptions of the programme and to acquire a deeper and better under-<br />

standing of the research object. This in turn has led to conclusions and policy implications,<br />

which will be dealt with in the following section.<br />

4.1. CONCLUSIONS<br />

4. CONCLUSIONS AND POLICY IMPLICATIONS<br />

The results summarised above will in this section be related to the main research objects of<br />

the <strong>CEMP</strong> programme. In the latter part of the section, future need for research will be identi-<br />

fied and policy implications will be highlighted.<br />

4.1.1. Institutions of Management Knowledge and the Convergence of European Business<br />

Practice<br />

As described in Section 1 the <strong>CEMP</strong> programme had three objectives. The first was:<br />

to judge to what extent education, research and consulting are contributing to a<br />

homogenisation in European business practice.<br />

In part 3.3.1 it was shown that management practice has evolved in waves, which differ sig-<br />

nificantly in terms of the dominant ideas, the focus of management attention, and the role of<br />

top managers. The most recent shift has emerged in the last two decades and became increas-<br />

ingly dominant during the 1990s. In this period the emphasis started to shift from corporate<br />

organisation and strategy towards the management of internal and external relationships. The<br />

co-ordination and control of such intra- and inter-organisational networks is partly enabled<br />

through the fast development of information technology. A number of new management prac-<br />

tices, concepts and tools have rapidly evolved at the same time, as there has been a tremen-<br />

dous rise of the management knowledge industry. However, there are differences between the<br />

fields in terms of their reaction to the changes in management practice. While popular man-<br />

agement publications and consulting seem to be first in capturing new trends, there is more<br />

inertia when it comes to academic publications and management education.<br />

One of the distinctive features of the most recent wave is the polarisation of the struc-<br />

ture within each of the three fields of the management knowledge industry (see Section 3.3.2).<br />

While the national level is gradually losing influence, both the global and the local levels are<br />

becoming more important. On the global level each field is characterised by the emergence of<br />

large and highly visible actors pushing for convergence. <strong>CEMP</strong> data show that consultants<br />

74


and a few media conglomerates are most advanced in terms of acting on a global level. There<br />

are also a few international business schools. However, in general, management education<br />

remains nationally driven. At the same time, parts of the management knowledge industry,<br />

especially the small consultancies, are very active on the local level.<br />

When it comes to content, we have observed a gradual blurring of the boundaries of<br />

the fields (see section 3.3.3). The blurring occurs because some actors belong to several fields<br />

and the fields are increasingly overlapping. For instance, consultants have started to co-<br />

operate with business schools by organising joint events. At the same time business school are<br />

offering consulting-type services in the form of tailor-made programmes for specific compa-<br />

nies. Media companies have also expanded their education-related activities. Some publishing<br />

companies have for example started to organise training events. They are also influencing<br />

education through ranking of business schools. In the same way companies are increasingly<br />

affecting educational institutions through external academic funding and the participation in<br />

accreditation projects. As a result of all these developments, there is a tendency for the man-<br />

agement knowledge industry as a whole to use the same labels and to diffuse similar ideas.<br />

Concerning diffusion, <strong>CEMP</strong> research confirms the importance of management educa-<br />

tion, media and consulting. However, their function is not limited to the transfer of manage-<br />

ment knowledge. In the third wave of management practice companies have to an increasing<br />

extent to defend their action in relation to various internal and external stakeholders, espe-<br />

cially players on the global financial markets. The legitimisation function of the different in-<br />

stitutions within the management knowledge industry has therefore increased significantly.<br />

There is also strong evidence for a growing importance of these institutions in the promotion<br />

of convergence at the discourse level. They especially contribute to the creation of a common<br />

management language and its translation to a local context. For the latter, local actors play a<br />

significant role as translators for global models.<br />

Overall it is clear that consultants and parts of the media are the most important actors<br />

promoting convergence. They do this by diffusing standardised labels globally and by trans-<br />

lating them into local and national contexts. In comparison education is still dominated by<br />

national institutions, which means that they have less of influence on the convergence proc-<br />

ess. Due to the blurring of boundaries the labels and underlying ideas are becoming increas-<br />

ingly similar across all of the institutions. However, despite these strong tendencies for con-<br />

vergence, there is considerable room for variation at the organisational level. This is due to<br />

the possibility of actors to de-couple labels from practice as well as the translation taking<br />

75


place at local levels. In this context it should be noted that neither de-coupling nor translation<br />

are necessarily smooth and uncontested processes.<br />

<strong>CEMP</strong> research also shows that most of the dominant and visible actors at the global<br />

level in consulting and media, but to a more limited extent in education, are of American ori-<br />

gin and ownership. This means that the role models and the providers of labels and underlying<br />

ideas for European actors are coming from the United States. The main role of the European<br />

actors seems to be the translation of these labels and ideas into the local context. Thus, some<br />

of the ideas originating in European management practice might be packaged and sold back to<br />

Europe by dominant US actors in the management knowledge industry. The fact that most<br />

ideas are packaged in the United States might also be behind the extent of de-coupling and the<br />

friction occurring in the translation process in Europe.<br />

4.1.2. Differences between Different Parts of Europe<br />

A second object of the <strong>CEMP</strong> programme was<br />

to determine whether this homogenisation is more developed in some parts of<br />

Europe than in others.<br />

Concerning education the programme has primarily categorised different regions in Europe<br />

according to how they have responded to the influence for the American system of manage-<br />

ment education (Engwall and Zamagni, 1998). It is those parts of Europe that first developed<br />

their own indigenous traditions in business education that show the largest resistance to the<br />

American model. The pre-eminent example is Germany, with its own tradition of business<br />

economics. In Germany the modern MBA programmes have not gained any strong influence<br />

in the German business schools (Handelshochschulen). Another example of a country that has<br />

shown resistance to the US system is France.<br />

Countries where the American model has been regarded as a challenge to university<br />

education constitute another group. Italy and Spain are among those countries. A third group<br />

consists of countries where the American model has contributed to change a German model.<br />

The Nordic countries have gradually adopted the American business administration model<br />

within an organisational setting based on the German model. Also the Netherlands show a<br />

dual pattern by adopting both the German and American models within university structures.<br />

Finally, the last category is the late adopters of the American model. The United Kingdom<br />

76


plays an important role within that category, since it is the country where the MBA pro-<br />

grammes have expanded most rapidly in Europe.<br />

Since media is a highly heterogeneous field (general and specialised newspapers, aca-<br />

demic research publications (books and journals) and university textbooks, magazines, popu-<br />

lar books, etc.) the strategy of the <strong>CEMP</strong> research has been to examine in-depth three coun-<br />

tries of different European business systems. They are (1) Denmark (as representative of Nor-<br />

dic business systems), (2) the United Kingdom; and (3) Italy (complemented with data from<br />

France and Spain as a representative of a Southern European system). Regarding the structure<br />

of the field (types of media and relationships among types), it seems remarkably equivalent<br />

across business systems. In each of the countries studied there are one or two well-established<br />

newspapers specialised in business and economics with significant circulation, and a number<br />

of other specialised periodicals selling far fewer copies. All the important general newspapers<br />

carry sections on management. In each of the countries studied there are also one or two<br />

weeklies or monthlies usually patterned both in layout and content after the US examples of<br />

Business Week or Fortune.<br />

The United Kingdom is the only country whose periodicals enjoy a wide readership in<br />

other European countries, de facto becoming, European publications. However, they never<br />

reach the circulation of the national business newspapers. At the same time they act as role<br />

models for the national business periodicals in terms of design and content. Similarly, in book<br />

publishing there are some trends towards the emergence of a few dominant European actors<br />

such as Pearson.<br />

Despite national ownership of most media companies there are some indications for<br />

the increasing similarity of content. Business, management and economic matters have be-<br />

come an important part of the information available through the press, both daily and periodi-<br />

cal. In the three countries explored, the “explosion” of the importance of these topics occurred<br />

in a similar point in time (mid-1980’s), with an ideological celebration of market forces and a<br />

sort of popular capitalism (both through entrepreneurship and through easier access to stock<br />

exchanges). In sum, there is a very high structural equivalence in the media, and increasing<br />

convergence of content across European business systems.<br />

In terms of the consulting field, <strong>CEMP</strong> research revealed considerable differences in<br />

terms of the supply and the consumption of consultancy services in different parts of Europe.<br />

Table 12 thus suggests broadly a North-South divide, with Germany, the Netherlands, the<br />

Nordic countries and the Untied Kingdom showing a significant level of consulting activities<br />

relative to their GDP (which we called “intensity”). Among the southern European countries<br />

77


consulting activities appear highest in Spain. This means that large companies in these coun-<br />

tries have fairly easy and rapid access to new management concepts through the consultancies<br />

– a fact confirmed by our case study research (Report 16, i.e. Kipping, 2001). In terms of<br />

convergence, we also need to take into account factors determining the speed and extent to<br />

which these concepts are subsequently diffused throughout these economies. Here we need to<br />

look at the concentration of consultancy markets (where a low level indicates the presence of<br />

many small, usually locally based consultancies) and the reach of the consultants (where a<br />

high value suggests that consultancies also count many small and medium sized companies<br />

among their clients). According to these criteria, new management concepts can be expected<br />

to diffuse most widely in Germany, the Nordic countries, the Netherlands and Italy.<br />

Table 12. Dimensions of the Consultancy Fields in Western Europe<br />

Characteristics<br />

Level of<br />

Development<br />

Supply Side Demand Side<br />

Size of<br />

Consultancies<br />

Origin of<br />

Consultancies<br />

Service Type Client Type:<br />

Activity<br />

Client Type:<br />

Area Intensity Concentration Americanisation Strategy Focus Coverage Reach<br />

Nordic Countries Medium Medium Medium/Low High Medium/High High<br />

United Kingdom High High High Medium High Medium<br />

The Netherlands Medium High Medium High High Medium/High<br />

Germany High Low Low/Medium High Medium Very High<br />

France Medium/Low Medium Medium Medium/High Medium/Low Medium<br />

Italy Low/Medium Low Low Medium Low High/Medium<br />

Spain Medium Medium/High Low/Medium Low Medium/Low Medium/Low<br />

Source: <strong>CEMP</strong> Report No. 6 (Kipping and Armbrüster, 1999).<br />

Combining these two observations, we can therefore conclude that new management<br />

concepts will disseminate quickly and widely in Germany, the Nordic countries and the Neth-<br />

erlands. In the United Kingdom and Spain, they will also be received fairly rapidly, but their<br />

use will largely remain confined to a few, especially international companies. The situation in<br />

France and Italy is somewhere in the middle, because new management concepts are likely to<br />

reach them later. In the Italian case, though, subsequent convergence is likely to occur fairly<br />

quickly, especially in the more developed regions of the country, due to the presence of many<br />

small, locally based consultancies.<br />

78<br />

Size


Overall <strong>CEMP</strong> research thus shows that there are certain differences in the speed and<br />

extent of the convergence process in the various parts of Europe. Our results indicate that<br />

these differences are mainly driven by (1) the existence of global management knowledge<br />

institutions, and (2) language capabilities in a given country. Not surprisingly therefore, the<br />

United Kingdom is usually early in Europe to adopt new management concepts and ideas.<br />

However, the data can only confirm this for London and the south-east of England. Due to its<br />

strong position in management education and publishing the London based institutions are<br />

spreading new ideas inside and outside Europe.<br />

Concerning other parts of Europe, the Scandinavian countries appear to be fast to<br />

adapt new management ideas (see Report 3, i.e. Lindvall and Pahlberg, 1998) due to a high<br />

fluency in English and the existence of global actors. In middle Europe, Germany and the<br />

Netherlands are also rapid to acquire new ideas due to the presence of global actors, mainly<br />

consultants, and the availability of local translators (cf. evidence on quality models, Report<br />

16, i.e. Kipping, 2001). In France, however, new concepts appear to be adopted later and to a<br />

lesser extent. The southern European countries also show a diverse picture. While in Spain<br />

business schools and consultancies diffuse new ideas to the large companies, there are doubts<br />

regarding the diffusion to small companies. Like France, Italy appears to be less influenced by<br />

global management ideas, although there are regional variations (Report 6, i.e. Kipping and<br />

Armbrüster, 1999).<br />

4.1.3. Theory Development<br />

The <strong>CEMP</strong> programme was from the beginning influenced mainly by two well-known re-<br />

search traditions within organisational studies: the new institutional theory and business sys-<br />

tems approach. Although both approaches have been very helpful for the programme they<br />

have also been found of having some limitations. While the first has appeared too narrow for<br />

the understanding of the convergence of management practice, the latter has been found less<br />

relevant because the national dimension has become less important for the activities of the<br />

management knowledge industry.<br />

Hence, other theories might better explain developments within the management<br />

knowledge industry and its relation to practice. In the choice between alternative approaches<br />

those focusing on exchange and intermediation have been found to be particularly useful. For<br />

the future the group considers dynamic theories on networks and on stakeholder relationships<br />

to have an especially strength as analytical tools. In addition, it appears important to take<br />

rhetoric into consideration to an increasing extent in the analysis.<br />

79


4.1.4. The Importance of the European Dimension in the Research<br />

The focus of the <strong>CEMP</strong> programme on the creation of European management practice has of<br />

course implied that the European dimension has been central in the research. The studies un-<br />

dertaken have thus covered a large number of European countries (cf. Section 3.2.3 above).<br />

This has been accomplished through a co-operation with sub-contractors and colleagues<br />

throughout Europe. As will be pointed out in Section 5.2 below this means that representa-<br />

tives from most countries within the European Union (exceptions were Belgium, Luxembourg<br />

and Greece) have been involved in the programme in one way or another. In addition, persons<br />

from non-member European countries (Norway and Switzerland) and non-European countries<br />

(Australia, Canada, Israel, New Zealand, Turkey and the United States) have participated in<br />

<strong>CEMP</strong> events. This has no doubt implied a communication of European ideas to a wide audi-<br />

ence.<br />

Also in terms of the presentation of the results <strong>CEMP</strong> researchers have succeeded to<br />

cover most of the European countries (cf. further Section 5.2). Of the more than one hundred<br />

presentations about one-third were made in Northern Europe, and one-third in mid-European<br />

countries, while about one-sixth each was made in Southern Europe and overseas, respec-<br />

tively.<br />

It can thus be no doubt that the <strong>CEMP</strong> programme has had a strong European dimen-<br />

sion. This has been true both in terms of the object of study – the creation of European man-<br />

agement practice – and in terms of collaboration between scientists and dissemination of re-<br />

search results. For the <strong>CEMP</strong> team this has been a most rewarding experience.<br />

4.2. FURTHER RESEARCH<br />

At the same time as the research within the <strong>CEMP</strong> programme has resulted in a number of<br />

publications and presentations, it has also raised new research questions. Among these the<br />

<strong>CEMP</strong> team has particularly found it important to devote further research to the increasing<br />

importance of intermediation between corporate managers and stakeholders provided by a<br />

wide range of intermediaries, i.e. organisations assisting companies to interact with their in-<br />

creasingly complex environment. These intermediaries do not only provide expertise but also<br />

legitimisation, communication, and networks of relationships. For instance, in relation to fi-<br />

nancial markets companies are increasingly relying on presentations through the media, often<br />

supported by communication and image consultants, to make their shareholder value strate-<br />

gies public. They also hire consulting firms to reinsure investors that they are following the<br />

latest management practices. In labour markets recruitment consultants, headhunters, and<br />

80


temp agencies constitute these intermediaries. In relation to civil society – which includes<br />

consumer and environmental movements, ad hoc single-issue groups, etc. – companies use<br />

services provided by public relations firms as well as specialists in community and social is-<br />

sues. For their relationship with governments they increasingly employ professional lobbyists<br />

and consulting firms in addition to their traditional representation via trade associations.<br />

These developments raise serious concern regarding transparency and accountability.<br />

In many instances, companies use intermediaries such as consultants to disguise their in-<br />

volvement in controversial issues and "wrong-doings". There is also some evidence that com-<br />

panies put the blame on intermediaries to avoid taking responsibility for unpopular decisions.<br />

Against the described background the <strong>CEMP</strong> team has found it important to better<br />

understand the emergence of these intermediaries and their role in helping management to<br />

deal with financial markets, labour markets, civil society and governments. In so doing, a<br />

step-wise approach is considered appropriate. First, the development and professionalisation<br />

of these intermediaries will be examined, namely with respect to the traditional forms of rep-<br />

resentation of stakeholder interests such as business associations or trade unions. Second, the<br />

activities of these intermediaries in relation to both managers and the above mentioned stake-<br />

holders will be analysed. Third, and finally, the intention is to analyse the response of differ-<br />

ent stakeholders to the development of intermediaries and the increasing difficulty to appor-<br />

tion responsibility.<br />

The planned research, which has been given the name Responsibility in the Interme-<br />

diation Society in Europe (RISE), builds on the results and experiences obtained within the<br />

<strong>CEMP</strong> programme. However, it also implies a more profound analysis of significant proc-<br />

esses in the modern society. In addition to the planned RISE programme a number of different<br />

other research initiatives can be expected as a result of the interaction in the <strong>CEMP</strong> pro-<br />

gramme.<br />

4.3. POLICY IMPLICATIONS<br />

Already at the outset of the <strong>CEMP</strong> programme it was expected that there would be significant<br />

policy implications of the research. The third aim of the programme was therefore:<br />

to contribute to an improvement of the European dimension in the diffusion and<br />

consumption of management knowledge.<br />

In relation to this aim we conclude that there is a strong need to promote learning and diffu-<br />

sion of European best practices instead of depending on concepts developed and packaged<br />

81


outside Europe. This conclusion results from our finding that there are strong forces for con-<br />

vergence of management practice based on labels and ideas that originated in the United<br />

States. A problem for managers in European companies is therefore that these labels and ideas<br />

are not necessarily appropriate for the every-day practice in their companies. As a conse-<br />

quence of this, one of the roles of the knowledge management industry in Europe is the trans-<br />

lation of concepts developed and labelled overseas to a local context. The more remote these<br />

labels and ideas are from the contexts where they are supposed to be applied, the more diffi-<br />

cult it is to use them without major translations. Obviously, this is not an efficient process,<br />

because such translations are usually costly in terms of human and financial resources.<br />

Due to the dominance of American actors and ideas the wide range of European man-<br />

agement best practices goes largely unnoticed. This variety provides an excellent source for<br />

organisational learning and development. Currently this potential is not realised. Our most<br />

important suggestion therefore is to find ways to take advantage of the available ideas in<br />

Europe and encourage their dissemination. The diversity of management practices in itself is<br />

an important model especially in the current network society. It should therefore be protected<br />

and promoted within Europe and its transfer to other parts of the world could also be encour-<br />

aged.<br />

In order to realise the above-mentioned potential for organisational learning and de-<br />

velopment from European best practices there is a need to use the best-suited existing institu-<br />

tions and to develop alternative means of dissemination. Among the types of institutions ex-<br />

amined in this research consulting and media are difficult to influence by public policies,<br />

since they act on open markets. By contrast management education is more suitable because it<br />

is to a large extent located in the public domain. However, it is still dominated by national<br />

rather than Europe-wide interests and policies. In order to take advantage of the above-<br />

mentioned variety there is a need for co-ordination and co-operation at the European level.<br />

Although a number of steps have been taken in Europe to create the possibilities for faculty<br />

and students to circulate among European management education institutions, we suggest<br />

these initiatives are given more attention and resources. Priority should, for instance, be given<br />

to the efforts to establish the recognition of courses and degrees throughout Europe. Further,<br />

management degree programmes taking place in more than one country should be encour-<br />

aged. We also suggest that the production as well as the use of European textbooks and other<br />

teaching materials should be promoted.<br />

For the same reasons as above, we emphasise the need for more research dealing with<br />

the realities of business in Europe. The European Union has for a long time supported re-<br />

82


search on technical innovations. As the development and diffusion of management practices<br />

are essential for European business, we also suggest that research on European management<br />

innovation should be promoted within existing programmes and possibly through special ac-<br />

tions. These programmes should be based on a close co-operation between academia and the<br />

European business community.<br />

In addition to promoting European management education and research it is also nec-<br />

essary to develop and support other arenas where management ideas can be exchanged and<br />

further developed. This can take place both in more formally organised European professional<br />

organisations and through informal gatherings such as round-tables and other loosely struc-<br />

tured networks. Attempts should be made to widely diffuse the ideas generated in these fo-<br />

rums through a close co-operation with European media companies particularly the popular<br />

management press.<br />

An important precondition for these learning and dissemination activities is language<br />

proficiency. A central issue is therefore to actively support and promote language capabilities<br />

in all European countries.<br />

5. DISSEMINATION AND/OR EXPLOITATION OF RESULTS<br />

5.1. INTRODUCTION<br />

An important philosophy within the <strong>CEMP</strong> programme has been to put research results under<br />

scrutiny through examination at conferences, workshops, and seminars and through publica-<br />

tion review processes. Papers have been presented in a wide variety of disciplines, including<br />

management and organisation studies, international business and business history. The vari-<br />

ous events organised by the programme have also provided significant empirical input.<br />

5.2. CONFERENCES, WORKSHOPS AND SEMINARS<br />

During its existence the programme has organised all together 16 conferences, workshops and<br />

seminars (see Annex 7.1). All in all these events have attracted 231 individuals from 115<br />

institutions in 21 countries (see Table 13 and Annex 7.7). Since some persons have<br />

participated in more than one event, the total number of participations is almost 400.<br />

In terms of geographical representation, persons from most countries in the European<br />

Union have been involved in the events. The two most represented countries are Sweden and<br />

the United Kingdom, which is also the case in many other European conferences like the an-<br />

nual EGOS Colloquia. Among countries in Europe outside the European Union, Norway is<br />

83


well represented. The project has also attracted interest from researchers in Israel and Turkey<br />

as well as in Australia, Canada, New Zealand and the United States. When it comes to gender<br />

distribution, it can be noted that about one-third of the participants have been women. Among<br />

doctoral students involved in the project, the majority is female.<br />

Table 13. Participation in the Events Arranged by the Programme<br />

Country Number of Participants Number of Institutions Number of Participations<br />

Australia 5 3 6<br />

Austria 2 1 2<br />

Canada 4 3 4<br />

Denmark 18 3 28<br />

Finland 15 8 18<br />

France 20 13 22<br />

Germany 12 7 19<br />

Ireland 1 1 1<br />

Israel 2 1 3<br />

Italy 5 4 6<br />

New Zealand 1 1 2<br />

Norway 22 7 57<br />

Portugal 1 1 1<br />

Slovenia 1 1 1<br />

Spain 10 4 21<br />

Sweden 30 10 80<br />

Switzerland 2 2 3<br />

The Netherlands 16 7 28<br />

Turkey 7 4 11<br />

United Kingdom 48 31 73<br />

USA 9 3 9<br />

TOTAL 231 115 395<br />

Source: The table is based on Annex 7.7. Four firms/consultancies that attended a round table in Toulouse in<br />

June 2000 are included among the French institutions.<br />

84


The EGOS Colloquium, organised each summer in different parts of Europe, has been<br />

an important meeting-place for researchers interested in the project. During the first year of<br />

the project, there was a <strong>CEMP</strong>-related track at the 14 th EGOS meeting in Maastricht. As a<br />

result of the fruitful discussion there, the <strong>CEMP</strong> theme was accepted as a Standing Working<br />

Group inside EGOS. Lars Engwall and José Luis Alvarez have been involved as convenors at<br />

the EGOS meetings in Maastricht (1998), Warwick (1999) and Helsinki (2000) and Matthias<br />

Kipping was responsible for the track in Lyon (2001). Each <strong>CEMP</strong> theme has also organised<br />

workshops and conferences. The programme has highly benefited from research presented at<br />

these events where some of the initial hypotheses also have been contested, refined and de-<br />

veloped.<br />

With the permission from the Commission one <strong>CEMP</strong> event in September 1999 was<br />

also organised outside Europe. Lars Engwall together with Kerstin Sahlin-Andersson arranged<br />

a workshop at SCANCOR at Stanford University on the theme “Carriers of Management<br />

Knowledge”. This was of great value since American perspectives during the three days of<br />

discussions could be contrasted to those of the Europeans. The American participants in-<br />

cluded distinguished scholars such as professors James March, John Meyer and Walter Pow-<br />

ell. Members of the Executive Group have also made presentations at the Academy of Man-<br />

agement Meetings in Chicago in 1999 and Toronto 2000. At the 2001 meeting of the Acad-<br />

emy in Washington, DC, the <strong>CEMP</strong> programme was even mentioned in the Presidential Ad-<br />

dress (see further www.csom.umn.edu/wwwpages/faculty/vandeven/ahvhom.htm).<br />

<strong>CEMP</strong> researchers have presented papers and results from the project at the above<br />

mentioned events but also at a large number of conferences organised outside the project (see<br />

Annex 7.3 and Table 14). Totally more than one hundred such presentations have been made,<br />

of which the Executive Group members have accounted for about sixty per cent. Presentations<br />

have been made in thirteen European countries and five countries overseas. For natural rea-<br />

sons they have been most frequent in the years 1999 and 2000 (accounting for about three-<br />

fourth).<br />

Presentations have also been made to practitioners (see Annex 7.4). In terms of publi-<br />

cations this has occurred in daily journals (El Pais and Svenska Dagbladet) and the periodical<br />

efmd FORUM magazine (see Engwall and Pahlberg, 2000). Members of the Executive Group<br />

have also met with politicians (the Swedish Minister of Education as well as the Sub-<br />

committee on Education and Research of the Swedish parliament), company managers and<br />

consultants.<br />

85


Table 14. Country Coverage of Presentations by <strong>CEMP</strong> Researchers<br />

Region Country 1998 1999 2000 2001 Total<br />

North Denmark 1 3 1 2 7<br />

Finland 4 5 9<br />

Norway 1 5 1 3 10<br />

Sweden 1 1 4 5 11<br />

Subtotal North 3 13 11 10 37<br />

Middle Austria 1 1<br />

France 1 1 7 1 10<br />

Germany 2 2<br />

Switzerland 5 5<br />

The Netherlands 4 1 5<br />

UK 14 14<br />

Subtotal Middle 11 17 8 1 37<br />

South Italy 2 4 1 7<br />

Portugal 1 1<br />

Spain 4 2 6<br />

Subtotal South 2 0 9 3 14<br />

Overseas Australia 1 1<br />

Canada 2 2<br />

HongKong 1 1<br />

Japan 1 1<br />

USA 10 3 1 14<br />

Subtotal Overseas 0 11 7 1 19<br />

Total All Regions 16 41 35 15 107<br />

Source: The table is based on Annex 7.3.<br />

86


5.3. DOCTORAL PROGRAMMES AND DISSEMINATION TO STUDENTS<br />

In June 2000, a summer school with the support of Nordic funding was arranged in Helsinki<br />

for 25 doctoral students over the theme “The Diffusion of Modern Management Ideas”. The<br />

theme co-ordinators in <strong>CEMP</strong> all participated as faculty. Another similar initiative has been<br />

taken by Matthias Kipping by developing a MSc in International Consultancy and Account-<br />

ing, which has been running at the University of Reading from the academic year 2000/01.<br />

In Sweden a doctoral programme on “Management and IT”, in which <strong>CEMP</strong>-related<br />

issues are treated, started in September 2001. In this unique programme, seven Swedish uni-<br />

versities and university colleges are collaborating with Lars Engwall as chairman. The De-<br />

partment of Business Studies in Uppsala has also been granted the status of Marie Curie<br />

Training Site by the European Union as a result of its participation in the EUDOKMA pro-<br />

gramme (The European Doctoral School on Knowledge and Management). The aim of this<br />

programme, in which eight European academic institutions participate, is to promote research<br />

programmes and doctoral training in knowledge and management. This project provides good<br />

opportunities to discuss and diffuse the results of <strong>CEMP</strong> research.<br />

<strong>CEMP</strong> research results have also been presented several times for doctoral students at<br />

the Copenhagen Business School. Similarly lectures on <strong>CEMP</strong> results have been given to un-<br />

dergraduates in business studies at Uppsala University, where also a <strong>CEMP</strong>-related doctoral<br />

course was offered in 1999. Four doctoral dissertations by <strong>CEMP</strong> researchers have been fin-<br />

ished (Rolv Petter Amdam, Haldor Byrkjeflot, Richard Danell and Ragnhild Kvålshaugen)<br />

and four more are expected in 2002/2003 (Celeste Amorim, Cristina Crucini, Tina Hedmo and<br />

Eirinn Larsen). In addition, other doctoral students affiliated to the <strong>CEMP</strong> programme are<br />

expected to defend their theses in 2003.<br />

5.4. PUBLICATIONS<br />

In addition to the seventeen reports delivered to Brussels the results from the programme have<br />

also been disseminated by <strong>CEMP</strong> researchers through 58 publications already published and<br />

in 20 publications which are in press (see Annex 7.6 and Table 15). Seven of the publications<br />

are books, four dissertations and two special issues of academic journals. In addition there are<br />

30 articles, 24 book chapters, two book reviews and nine reports. Already in 1998 six publica-<br />

tions came out of the programme and the following three years 17, 19 and 16 publications<br />

appeared. A publication record on this level is expected in 2002, and for 2003 there is already<br />

known that two books will be published. For 2004 Lars Engwall has agreed to edit a special<br />

87


issue on the dissemination of management knowledge for an internationally recognised aca-<br />

demic journal.<br />

Table 15. Publications by <strong>CEMP</strong> Researchers<br />

Type 1998 1999 2000 2001 2002 2003 Total<br />

Book 1 1 3 2 7<br />

Dissertation 2 2 4<br />

Special Issue 2 2<br />

Article 4 9 15 2 30<br />

Book Chapter 5 6 13 24<br />

Book Review 2 2<br />

Report 1 1 2 5 9<br />

Total 6 17 19 16 18 2 78<br />

Source: The table is based in Annex 7.6.<br />

Of the books, Management Consulting: Emergence and Dynamics of a Knowledge<br />

Industry (Oxford University Press, edited by Matthias Kipping and Lars Engwall), Carriers of<br />

Management Knowledge: Ideas and their Circulation (Stanford University Press, edited by<br />

Kerstin Sahlin-Andersson and Lars Engwall) and Inside the Business Schools: The Content of<br />

Management Education in Europe (Abstrakt Press, edited by Rolv Petter Amdam, Ragnhild<br />

Kvålshaugen and Eirinn Larsen) will be on the market during the spring of 2002. A volume<br />

from the media theme (Alvarez, Mazza and Strandgaard, 2002) is under preparation. The in-<br />

tention is also to publish a volume on the results presented in this final report.<br />

Articles have been published in international journals such as Business and Economic<br />

History, Enterprises et Histoire, Journal of Organizational Change Management and Organi-<br />

zation Studies as well as in national journals. Special issues of the French journal Enterprises<br />

et Historire and the Nordic journal Nordiske Organisasjonsstudier (Engwall and Sevón,<br />

2000) focused on <strong>CEMP</strong>-related results. As already mentioned above, four doctoral disserta-<br />

tions by <strong>CEMP</strong> scholars have been defended and additional ones are expected.<br />

In terms of the language of publication, three-fourth of the publications are in English<br />

(Table 16). The non-English publications are primarily articles, which have been published in<br />

the above mentioned special issues.<br />

88


Table 16. Language of the Publications Published by <strong>CEMP</strong> Researchers<br />

Type English Non-English Total<br />

Book 7 0 7<br />

Dissertation 2 2 4<br />

Special issue 0 2 2<br />

Article 17 13 30<br />

Book Chapter 21 3 24<br />

Book Review 2 0 2<br />

Report 9 0 9<br />

Total 58 20 78<br />

5.5. WEB-SITE<br />

The project has been presented on a web-site (www.fek.uu.se/cemp) which was established in<br />

1998/99 and continuously has been updated. On this site, a project description, the structure of<br />

the programme, names and addresses to people involved as well as activities and publications<br />

within the project are presented. The seventeen reports (see Annex 7.5) are also available<br />

through this site.<br />

5.6. CONTINUATION AND FOLLOW-UP OF RESULTS<br />

The <strong>CEMP</strong> programme has created a high level of visibility and its results have stimulated<br />

considerable discussion. Although the project has now formally come to its end, the network<br />

of people involved will have several opportunities to meet and continue the work on the re-<br />

search issues it has developed. The Special Working Group within EGOS will continue its<br />

work. In 2002 José Luis Alvarez will even be the main responsible for the EGOS meeting in<br />

Barcelona 4-7 July, 2002. At this meeting the Special Working Group created in relation to<br />

the <strong>CEMP</strong> programme will host the sub-theme “Management Ideas and Organizational Poli-<br />

tics”. The track, which will be convened by Lars Engwall and Matthias Kipping, has attracted<br />

42 submissions, of which less than fifty per cent can be accepted.<br />

As already mentioned above in Section 5.4 a number of publications are likely to<br />

come out of the programme after it has officially finished. In addition, as described in Section<br />

4.2, the <strong>CEMP</strong> group plans further research.<br />

89


6. ACKNOWLEDGEMENTS AND REFERENCES<br />

6.1. ACKNOWLEDGEMENTS<br />

Members of the <strong>CEMP</strong> group likes to express their sincere thanks to the European Union for<br />

the funding of the programme. In Brussels the group particularly wants to thank Mr. Ronan<br />

O'Brien for a very constructive co-operation. Our thanks also go to all the persons who have<br />

been involved in the programme in one way or another. The contributions of scholars to the<br />

workshops, seminars and conferences have been very crucial for the development of the pro-<br />

gramme. The same is true for all the support we have received from a number of persons who<br />

have worked behind the scenes to organise these events. Finally, our thanks of course go to<br />

our home institutions for their support.<br />

6.2. REFERENCES<br />

Aldrick, P., 1998, “Staying at Home”, Management Consultant International, October.<br />

Alvarez, J. L. and C. Mazza, 2000, The Consumption of Management Publications, <strong>CEMP</strong><br />

Report No. 10, March.<br />

Alvarez, J. L., 2000, ”Theories of Managerial Action and their Impact on the Conceptualization<br />

of Executive Careers”, in M. Peiperl and M. Arthur (eds.), Career Frontiers: New Conceptions<br />

of Working Lives, Oxford: Oxford University Press, pp. 127-137.<br />

Alvarez, J. L., C. Mazza and J. Mur, 1999, The Management Publishing Industry in Europe,<br />

<strong>CEMP</strong> Report No. 5, June.<br />

Alvarez, J. L., 1997, (ed.), The Diffusion and Consumption of Business Knowledge, London:<br />

Macmillan.<br />

Alvesson, M., 1999, “Methodology for Close up Studies – Struggling with Closeness and<br />

Closure”, Working Paper, Institute of Economic Research, No. 1999/4, School of Economics,<br />

Lund University.<br />

Amdam, R. P. and R. Kvålshaugen, 1999, Management Education in Europe – A Literature<br />

Review, <strong>CEMP</strong> Report No. 4, September 1998.<br />

Amdam, R. P., 1999. Utdanning, økonomi og ledelse: Utviklingen av den økonomiskadministrative<br />

utdanningen 1936-1985, Oslo: Unipub.<br />

Amdam, R. P., 2001, “Business Schools between Academia and the Service Industry:<br />

Changes in European Business Education in the 20th Century”, Paper to the Business History<br />

Conference, Miami, April 2001<br />

Amdam, R. P., 2002, “Hvordan oppfatter norske ledere moderne ledelse?”, (forthcoming).<br />

Amdam, R. P., R. Kvålshaugen and E. Larsen (eds.), 2002, Inside the Business Schools: Management<br />

Education in Europe, Oslo: Abstrakt Press (forthcoming).<br />

Amdam R. P., E. Larsen and R. Kvålshaugen, 2000, The Content of Management Education<br />

in Europe, <strong>CEMP</strong> Report No. 12, September.<br />

Amorim, C. 2001, “Surveys of Management Innovations in Europe: Spain and Portugal” and<br />

90


“TQM in Spain and Portugal”, in Kipping, M., 2001, Consultancies and the Creation of<br />

European Management Practice, <strong>CEMP</strong> Report No. 16, July, pp. 47-69 and 144-168.<br />

Argyris, C., 1990, Overcoming Organizational Defences: Transforming Organizational<br />

Learning, Boston, MA: Allyn and Bacon.<br />

Arnoldus, D., 2000, “The Role of Consultancies in the Transformation of the Dutch Banking<br />

Sector, 1950s to 1990s”, Entreprises et Histoire, 25, October, pp. 65-81.<br />

Arnoldus D. and Dankers J., 2001, “Management Consultancies in the Dutch Banking Sector,<br />

1950s to 1990s”, Paper presented at the 17th EGOS Colloquium, Lyon, 5-7 July 2001, Subtheme<br />

29: The Travel of Ideas.<br />

Barley, S. R. and G. Kunda, 1992, “Design and Devotion: Surges of Rational and Normative<br />

Ideologies of Control in Managerial Discourse”, Administrative Science Quarterly, 37, September,<br />

pp. 363-399.<br />

Bartlett, C. A. 1998, “McKinsey & Company: Managing Knowledge and Learning”, Boston,<br />

MA: Harvard Business School Case Study (Revised version, first version 1997).<br />

Baumard, P., 1999, Tacit Knowledge in Organizations, London: Sage.<br />

Beatty, J., 1998, The World According to Peter Drucker, New York: Free Press.<br />

Bedeian, A. G. and D. A. Wren, 2001, “Most Influential Management Books of the 20 th Century”,<br />

Organizational Dynamics, 29, No. 3, pp. 221-225.<br />

Bourdieu, P., 1989, La Noblesse d’état, Paris: Minuit.<br />

Boutaiba, S. and J. Strandgaard Pedersen, 2002, “Creating MBA Identity: Between Field and<br />

Organization”, in R. P. Amdam, R. Kvålshaugen and E. Larsen (eds.) Inside the Business<br />

Schools: Management Education in Europe, Oslo: Abstrakt Press (forthcoming).<br />

Byrkjeflot, H., 1999a, The Structure of Management Education in Europe, <strong>CEMP</strong> Report No.<br />

8, November.<br />

Byrkjeflot, H., 1999b, Modernisering og ledelse – om samfunnsmessige betingelser for demokratisk<br />

lederskap, Doctoral dissertation, University of Bergen.<br />

Byrkjeflot, H., 1999c, “Ledelsesutfordringer ved årtusenskiftet”, Magma, 5, pp. 35-46.<br />

Byrkjeflot, H., 2001, “Management Education and Selection of Top Managers in Europe and<br />

the United States”, LOS Report R0103.<br />

Carlson, S., 1951, Executive Behaviour: A Study of the Workload and Working Methods of<br />

Managing Directors, Stockholm: Strömbergs.<br />

Castells, M., 2000, The Rise of the Networks Society, Oxford: Blackwell (Second Edition).<br />

Chandler, A., 1962, Strategy and Structure. Chapters in the History of the American Industrial<br />

Enterprise, Cambridge, MA: MIT Press.<br />

Chandler, A., 1977, The Visible Hand. The Managerial Revolution in American Business,<br />

Cambridge, MA: The Belknap Press of Harvard University Press.<br />

Chandler, A., 1990, Scale and Scope. The Dynamics of Industrial Capitalism, Cambridge,<br />

MA, The Belknap Press of Harvard University Press.<br />

Chandler, A., F. Amatori and T. Hikino (eds.), 1997, Big Business and the Wealth of Nations,<br />

New York: Cambridge University Press.<br />

Channon, D., 1973, The Strategy and Structure of British Enterprise, London, Macmillan.<br />

91


Chisholm, R. F. 1998: Developing Network Organizations: Learning from Practice and Theory,<br />

Reading, MA: Addison-Wesley.<br />

Clark, T., 1995, Managing Consultants. Consultancy as the Management of Impressions,<br />

Buckingham: Open University Press.<br />

Clark T. and Greatbatch D., 2002, “Collaborative Relationships in the Creation and Fashioning<br />

of Management Ideas: Gurus, Editors and Managers”, in M. Kipping and L. Engwall,<br />

(eds.), Management Consulting: Emergence and Dynamics of a Knowledge Industry, Oxford:<br />

Oxford University Press (forthcoming).<br />

Clark, T. and G. Salaman, 1998, “Creating the Right Impression: Towards a Dramaturgy of<br />

Management Consultancy”, The Service Industries Journal, 18, January, pp. 18-38.<br />

Covey, S., 1990, The Seven Habits of Highly Effective People, New York: Fireside Book.<br />

Crucini, C. and M. Kipping, 2001, “Management Consultancies as Global Change Agents?<br />

Evidence from Italy”, Journal of Organizational Change Management, 14, No. 5, pp. 570-<br />

589.<br />

Czarniawska, B. and B. Joerges, 1996, “Travels of Ideas”, in B. Czarniawska and G. Sevón<br />

(eds.), Translating Organizational Change, Berlin: de Gruyter, pp 13-49.<br />

DiMaggio, P. J. and W. W. Powell, 1983, “The Iron Cage Revisited: Institutional Isomorphism<br />

and Collective Rationality in Organizational Fields”, American Sociology Review, 48,<br />

No. 2, pp. 147-160.<br />

Djelic, M.-L., 1998, Exporting the American Model, Oxford: Oxford University Press.<br />

Drucker, P. F., 1946, Concept of Corporation, London: John Day.<br />

Drucker, P. F., 1998, Peter Drucker on the Profession of Management, Boston, MA: Harvard<br />

Business School Press.<br />

Drucker, P. F., 1999, Management Challenges for the 21st Century, New York: Harper.<br />

Dyas, G. P. and H. T. Thanheiser, 1976, The Emerging European Enterprise. Strategy and<br />

Structure in French and German Industry, London: Macmillan.<br />

Engwall, L., 1998. “Mercury and Minerva: A Modern Multinational Academic Business Studies<br />

on a Global Scale”, in J. L. Alvarez (ed.), The Diffusion and Consumption of Business<br />

Knowledge, London: Macmillan, pp. 81-109.<br />

Engwall, L., 1999, The Carriers of European Management Ideas, <strong>CEMP</strong> Report No. 7, December.<br />

Engwall L. and V. Zagmani (eds.), 1998, Management Education in an Historical Perspective,<br />

Manchester: Manchester University Press.<br />

Engwall, L. and C. Eriksson, 2000, “Advising Corporate Superstars. CEOs and Consultancies<br />

in Top Swedish Corporations”, Paper presented at the Academy of Management Meeting in<br />

Toronto, August 2000.<br />

Engwall, L. and C. Pahlberg, 2001a, The Content of European Management Ideas, <strong>CEMP</strong><br />

Report No. 11, March.<br />

Engwall, L. and C. Pahlberg, 2001b, The Diffusion of European Management Ideas, <strong>CEMP</strong><br />

Report No. 17, October.<br />

Eriksson, C., 2002, Identity: Consultant (forthcoming).<br />

Ernst, B. and A. Kieser, 2002, “In Search of Explanations for the Consulting Explosion”, in<br />

92


K. Sahlin-Andersson and L. Engwall (eds.), Carriers of Management Knowledge: Ideas and<br />

their Circulation, Stanford: Stanford University Press (forthcoming).<br />

Faust M., 2002, “Consultancies as Actors in Knowledge Arenas: Evidence from Germany”, in<br />

M. Kipping and L. Engwall, (eds.), 2002, Management Consulting: Emergence and Dynamics<br />

of a Knowledge Industry, Oxford: Oxford University Press (forthcoming).<br />

Faust, M., 2000, ‘Warum boomt die Managementberatung? Und warum nicht zu allen Zeiten<br />

und überall?’, SOFI-Mitteilungen, 28: 59-85 (forthcoming in R. Schmidt, H. Gergs and M.<br />

Pohlmann (eds.), Managementsoziologie. Theorien, Forschungsperspektiven, Desiderate.<br />

Munich: Hampp).<br />

Flaherty, J. E., 1999, Peter Drucker: Shaping the Managerial Mind, San Francisco, CA:<br />

Jossey-Bass.<br />

Francke, R. H., T. W. Edlund and F. Oster III, 1990, “The Development of Strategic Management.<br />

Journal Quality and Article Impact”, Strategic Management Journal, 11, pp. 243-<br />

253.<br />

Fredrikson, J. W. (ed.), 1990, Perspectives on Strategic Management, New York: Harper<br />

Business.<br />

Gibbons M., et al, 1994, The New Production of Knowledge. The Dynamics of Science and<br />

Research in Contemporary Societies, London: Sage.<br />

Goleman, D., 1995, Emotional Intelligence, New York: Bantam Books.<br />

Gross, C., 2000, “The Dissemination of Consultancy Knowledge”, in M. Kipping and T.<br />

Armbrüster, The Content of Consultancy Work: Knowledge Generation, Codification and<br />

Dissemination, <strong>CEMP</strong> Report No. 13, October, pp. 134-164.<br />

Grönroos, K., 1990, Service Management and Marketing, Lexington, MA: Lexington Books.<br />

Guillén, M., 1994, Models of Management. Work, Authority, and Organization in a Comparative<br />

Perspective, Chicago, IL: University of Chicago Press.<br />

Guillén, M., 2001, The Limits of Convergence, Princeton, NY: Princeton University Press.<br />

Hammer, M. and J. Champy, 1993, Reengineering the Corporation, London: Nicholas Brealy.<br />

Hedmo, T, 1998, “European MBA Accreditation”, Paper presented at the <strong>CEMP</strong> Workshop in<br />

Lausanne, 20-21 November 1998.<br />

Hedmo, T., 1999, “Professional Associations as Arenas for the Diffusion of Management<br />

Ideas”, Paper presented at the EGOS Colloquium in Warwick, July 1999.<br />

Hedmo, T., 2001, “The Europeanisation of Management Education”, Paper presented at the<br />

16 th Scandinavian Academy of Management Meeting, Uppsala, Sweden, August 2001.<br />

Hedmo, T., 2002, “The Europeanisation of Management Education”, in R. P. Amdam, R.<br />

Kvålshaugen and E. Larsen (eds.) Inside the Business Schools: Management Education in<br />

Europe, Oslo: Abstrakt Press (forthcoming).<br />

Hofstede, G., 1980, Culture’s Consequences. International Differences in Work-Related Values,<br />

London: Sage.<br />

Huczynski, A. A., 1993, Management Gurus, What Makes Them and How to Become One,<br />

London: Routledge<br />

Håkansson, H. (ed.), 1982, International Marketing and Purchasing of Industrial Goods. An<br />

Interaction Approach, Chichester: Wiley.<br />

93


Jackall, R., 1988, Moral Mazes: The World of Corporate Managers, New York: Oxford University<br />

Press.<br />

Jones, T. M., 1995, “Instrumental Stakeholder Theory: A Synthesis of Ethics and Economics”,<br />

Academy of Management Review, 20, No. 2, pp. 404-437.<br />

Keeble, D. and J. Schwalbach, 1995, Management Consultancy in Europe, ESRC Centre for<br />

Business Research, University of Cambridge, Working Paper No. 1, February.<br />

Kieser, A., 1998, “Unternehmensberater – Händler in Problemen, Praktiken und Sinn”, in H.<br />

Glaser, E. F. Schröder and A. v. Werder (eds.) Organisation im Wandel der Märkte, Wiesbaden:<br />

Gabler, pp. 191-226.<br />

Kipping, M., 1998, “The Hidden Business Schools: Management Training in Germany since<br />

1945”, in L. Engwall and V. Zamagni (eds.), Management Education in an Historical Perspective,<br />

Manchester: Manchester University Press, pp. 95-110.<br />

Kipping, M., 1999, “American Management Consulting Companies in Western Europe, 1920<br />

to 1990: Products, Reputation and Relationships”, Business History Review, 73, No. 2, pp.<br />

199-220.<br />

Kipping, M., 2001a, Consultancies and the Creation of European Management Practice,<br />

<strong>CEMP</strong> Report No. 16, July.<br />

Kipping, M., 2001b, “The Evolution of Management Consultancy: Its Origins and Global<br />

Development”, in B. Curnow and J. Reuvid (eds.), The International Guide to Management<br />

Consultancy, London: Kogan, pp. 20-32.<br />

Kipping, M., 2002, “Trapped in Their Wave: The Evolution of Management Consultancies”,<br />

in Clark, T. and R. Fincham (eds.), Critical Consulting, Oxford: Blackwell, pp. 28-49.<br />

Kipping, M., 2003, The Consultancy Business: Historical and Comparative Perspectives,<br />

Oxford: Oxford University Press (forthcoming).<br />

Kipping, M. and C. Amorim, 2002, “Consultancies as Management Schools”, in Amdam, R.<br />

P., R. Kvålshaugen and E. Larsen (eds.), 2002, Inside the Business Schools: Management<br />

Education in Europe, Oslo: Abstrakt Press (forthcoming).<br />

Kipping, M. and T. Armbrüster, 1998, Management Consultants and Management Knowledge:<br />

A Literature Review, <strong>CEMP</strong> Report No. 2, December.<br />

Kipping, M. and T. Armbrüster, 1999, The Consultancy Field in Western Europe, <strong>CEMP</strong> Report<br />

No. 6, June.<br />

Kipping, M. and T. Armbrüster, 2000, The Content of Consultancy Work: Knowledge Generation,<br />

Codification and Dissemination, <strong>CEMP</strong> Report No. 13, October.<br />

Kipping, M. and O. Bjarnar (eds.), 1998, The Americanisation of European Business, London:<br />

Routledge.<br />

Kipping, M. and L. Engwall, (eds.), 2002, Management Consulting: Emergence and Dynamics<br />

of a Knowledge Industry, Oxford: Oxford University Press (forthcoming).<br />

Kipping, M., S. Furusten, S. and H. Gammelsæter, 1998/1999, “Converging towards American<br />

Dominance? Developments and Structures of the Consultancy Field in Western Europe”.<br />

Discussion Papers in Economics and Management, The University of Reading, Series A, Vol.<br />

XI, No 398.<br />

Kipping, M. and A. Scheybani, 1994, “From Scope to Scale: Tendances récentes du marché<br />

allemand du conseil en management”, Revue de l’IRES, 14, pp. 173-99.<br />

94


Kogut, B. and D. Parkinson, 1993, “The Diffusion of American Organizing Principles to<br />

Europe”, in B. Kogut (ed.), Country Competitiveness, Oxford: Oxford University Press, pp.<br />

179-202.<br />

Kvålshaugen, R., 2001a, The Role of Educational Background in Diffusion of Management<br />

Knowledge, <strong>CEMP</strong> Report No. 14, July.<br />

Kvålshaugen, R., 2001b, The Antecedents of Management Competence. The Role of Educational<br />

Background and Type of Work Experience, Doctoral dissertation, Norwegian School of<br />

Management, BI, Oslo, Norway.<br />

Latour, B., 1986, Science in Action, Milton Keynes: Open University Press.<br />

Lindvall, J., 1998, The Creation of Management Practice: A Literature Review, <strong>CEMP</strong> Report<br />

No. 1, September.<br />

Lindvall, J. and C. Pahlberg, 1998, Multinationals as Carriers of Management Practice,<br />

<strong>CEMP</strong> Report No. 3, December.<br />

Lindvall, J. and C. Pahlberg, 1999, “SAP/R3 as Carrier of Management Knowledge”, Paper<br />

presented at the SCANCOR workshop 16-17 September.<br />

Lipnack, J. and J. Stamps, 1994, The Age of the Network: Organizing Principles for the 21st<br />

Century, New York: Wiley.<br />

Locke, R. R., 1984, The End of the Practical Man: Entrepreneurship and Higher Education<br />

in Germany, France, and Great Britain, 1880-1940, Greenwich, CT: JAI Press<br />

Lorange, P., 1996. “Between Academia and Business: New Challenges for Today’s Modern<br />

Business Schools”, in R. P. Amdam (ed.), Management Education and Competitiveness:<br />

Europe, Japan and the United States, London and New York: Routledge, pp. 246-258.<br />

Maurice, M., F. Sellier and J.-J. Silvestre, 1986, The Social Foundations of Industrial Power,<br />

Cambridge, MA: MIT Press.<br />

Mazza, C., 1997, “The Popularization of Business Knowledge Diffusion: From Academic<br />

Knowledge to Popular Culture? ”, in J. L. Alvarez (ed.), The Production and Consumption of<br />

Business Knowledge in Europe, London: Macmillan, pp. 164-181.<br />

Mazza, C. and J. L. Alvarez, 2000, “Haute Couture or Prêt-à-Porter: Creating and Diffusing<br />

Management Practices Through the Popular Press”, Organization Studies, 21, No. 3, pp. 567-<br />

588.<br />

Mazza, C. and J. L. Alvarez, 2001, The Next Step: Media Influences on Knowledge-in-<br />

Practice, <strong>CEMP</strong> Report No. 15, July.<br />

McKenna, C. D., 1995, “The Origins of Modern Management Consulting”, Business and<br />

Economic History, 25, No. 1, pp. 51-58.<br />

Meister, J. C., 1998, Corporate Universities: Lessons in Building a World-Class Work Force,<br />

New York: McGraw-Hill.<br />

Merkle, J. A., 1980, Management and Ideology. The Legacy of the International Scientific<br />

Management Movement, Berkeley, CA: University of California Press.<br />

Meyer, H.-D., 1998, ”The German Handelshochschulen 1898-1933”, in L. Engwall and V.<br />

Zamagni (eds.), Management Education in an Historical Perspective, Manchester: Manchester<br />

University Press, pp. 19-33.<br />

Meyer, J., 2000, “Globalization and the Expansion and Standardization of Management”, in<br />

95


K. Sahlin-Andersson and L. Engwall (eds.), Carriers of Management Knowledge: Ideas and<br />

their Circulation, Stanford: Stanford University Press (forthcoming).<br />

Meyer, J. and B. Rowan, 1977, “Institutionalized Organizations: Formal Structure as Myth<br />

and Ceremony”, American Journal of Sociology, 12, No. 2, pp. 340-363.<br />

Mintzberg, H., 1996, “Musings on Management”, Harvard Business Review, 74, July-August,<br />

pp. 61-67.<br />

Mitchell, V-W., 1994, “Problems and Risks in the Purchasing of Consultancy Services”, The<br />

Service Industries Journal, 14, pp. 315-339.<br />

Nohria, N. and S. Ghoshal, 1997, The Differentiated Network, New York: The Free Press.<br />

Nonaka, I. and H. Takeuchi, 1995, The Knowledge-Creating Company, New York: Oxford<br />

University Press.<br />

Nowotny, H., P. Scott and M. Gibbons, 2001, Re-Thinking Science. Knowledge and the Public<br />

in an Age of Uncertainty, Cambridge: Polity Press.<br />

Penrose, E. T., 1959, The Theory of the Growth of the Firm, Oxford: Basil & Blackwell.<br />

Peters, T. J. and R. H. Waterman, 1982, In Search of Excellence: Lessons from American<br />

Best-Run Companies, New York: Harper & Row.<br />

Piaget, J., 1969, The Mechanisms of Perception, London: Routledge & Paul Kegan.<br />

Porter, L. W. And L. E. McKibbin, 1988, Management Education and Development. Drift of<br />

Thrust into the 21st Century?, New York: McGraw-Hill.<br />

Porter, M. E., 1980, Competitive Strategy, New York: Free Press.<br />

Powell, W. W. and P. J. DiMaggio (eds.), 1991, The New Institutionalism in Organizational<br />

Analysis, Chicago, IL: Chicago University Press.<br />

Puig, N., 2002, “Educating Spanish Managers: The United States, Modernizing Networks,<br />

and Business Schools in Spain, 1950-1975”, in R. P. Amdam, R. Kvålshaugen and E. Larsen<br />

(eds.), Inside the Business Schools: Management Education in Europe, Oslo: Abstrakt Press<br />

(forthcoming).<br />

Putnam, R. D., R. Leonardi and R. Y. Nanetti, 1993, Making Democracy Work. Civic Traditions<br />

in Modern Italy, Princeton, NJ: Princeton University Press.<br />

Roe, M. J., 1994, Strong Managers. Weak Owners, Princeton, NJ: Princeton University Press.<br />

Sahlin-Andersson, K., 1996, “Imitating by Editing Success. The Construction of Organizational<br />

Fields”, in Czarniawska, B. and G. Sevón (eds.), 1996, Translating Organizational<br />

Change, Berlin: de Gruyter, pp. 69-92.<br />

Sauviat, C., 1994, “Le conseil: un marché-réseau singulier”, in J. de Brandt and J. Gadrey<br />

(eds.), Relations de service, marchés de service, Paris: CNRS Editions, pp. 241-262.<br />

Schmitz, C. J., 1997, The Growth of Big Business in the United States and Western Europe,<br />

1850-1939, Cambridge: Cambridge University Press.<br />

Scott, W. R., 1995, Institutions and Organizations, Thousand Oaks, CA: Sage.<br />

Senge, P., 1990, Fifth Discipline, New York: Doubleday.<br />

Shenhav, Y. 1999, Manufacturing Rationality: The Engineering Foundations of the Managerial<br />

Revolution, Oxford: Oxford University Press.<br />

Sloan, A. P., 1965, My Years with General Motors, London Sidgwick & Jackson.<br />

96


Strambach S., 2001, “Surveys of Management Innovations in Europe: Germany and Britain”,<br />

in M. Kipping, Consultancies and the Creation of European Management Practice, <strong>CEMP</strong><br />

Report No. 16, July, pp. 28-46.<br />

Svejenova, S. and J. L. Alvarez, 1999, Contents and Influence of Management Academic Outlets,<br />

<strong>CEMP</strong> Report No. 9, September 1999.<br />

Takagi, J and L. de Carlo, 2002, “The Ephemeral National Model of Management Education:<br />

A Comparative Study of Five Management Programs in France”, in R. P. Amdam, R. Kvålshaugen<br />

and E. Larsen (eds.) Inside the Business Schools: Management Education in Europe,<br />

Oslo: Abstrakt Press (forthcoming).<br />

Wallerstein, I., 1999, The End of the World as We Know It: Social Science for the Twenty-first<br />

Century, Minneapolis, MI: University of Minnesota Press.<br />

Wedlin, L. 2000, “Business School Rankings and the Diffusion of Ideas”, Paper presented at<br />

the 16 th EGOS Colloquium in Helsinki, 2-4 July.<br />

Whitley, R. (ed.), 1992, European Business Systems: Firms and Markets in their National<br />

Contexts, London: Sage.<br />

Whitley, R., 1999, Divergent Capitalisms. The Social Structuring and Change of Business<br />

Systems, Oxford: Oxford University Press.<br />

Whitley, R. and P. Hull Kristensen, (eds.), 1996, The Changing European Firm. Limits to<br />

Convergence, London: Routledge.<br />

Whitley, R. and P. Hull Kristensen, (eds.), 1997, Governance at Work: The Social Regulation<br />

of Economic Relations, Oxford: Oxford University Press.<br />

Whittington, R. and M. Mayer, 2000, The European Corporation. Strategy, Structure and<br />

Social Science, Oxford: Oxford University Press.<br />

Whittington, R. and M. Mayer, 2001, “Mapping the Corporation: Strategy, Structure and Social<br />

Science in Europe, 1950s-1960s”, Paper presented at the <strong>CEMP</strong> Workshop on The Implementation<br />

of Management Ideas in European Companies, Molde, 4-6 May 2001.<br />

Williams, G., 1984, “The Economic Approach”, in B. R. Clark (ed.), Perspectives on Higher<br />

Education: Eight Disciplinary and Comparative Views, Berkeley, CA: University of California<br />

Press, pp. 79-105.<br />

Zysman, J., 1983, Governments, Markets and Growth: Financial Systems and Politics of Industrial<br />

Change, Ithaca, NY: Cornell University Press.<br />

7. ANNEXES<br />

7.1. CONFERENCES AND WORKSHOPS ARRANGED WITHIN THE PROGRAMME<br />

1998<br />

9-11 July Conference track at the 14 th EGOS Colloquium in Maastricht: “The Creation<br />

and Diffusion of Management Practice”.<br />

20-21 November Workshop at IMD, Lausanne: “Management Education and Management<br />

Practice in Europe”.<br />

1999<br />

97


23-25 April Co-ordination and integration meeting in Oslo.<br />

4-6 July Conference track at the 15 th EGOS Colloquium in Warwick: “Knowledge<br />

of Management: Production, Training and Diffusion”.<br />

19-21 August Conference track at the 15 th Nordic Conference on Business Studies in<br />

Helsinki: “Diffusion of Modern Management Ideas”.<br />

16-17 September Workshop at SCANCOR, Stanford: “Carriers of Management Knowledge”.<br />

15-16 October Workshop in Reading: “Management Consultants and Management<br />

Knowledge”.<br />

2000<br />

4-6 May Workshop in Paris: “The Content of Management Education”.<br />

19-20 May Conference in Reading: “External Experts in Organisations”.<br />

20 June Round-table in Toulouse: “Consultant-Client Relationships”.<br />

25 June-1 July Summer School outside Helsinki: “The Diffusion of Modern Management<br />

Ideas”.<br />

2-4 July Conference track at the 16 th EGOS Colloquium in Helsinki: “The Impact<br />

of Managerial Knowledge on the Convergence of European Management<br />

Practice”.<br />

17-18 November Workshop at the European Institute for Advanced Studies in Management<br />

in Brussels: “The Management Advice Industry”.<br />

1-3 December Workshop in Barcelona: “The Role of Media in the Diffusion of European<br />

Management Practices”.<br />

2001<br />

4-6 May Workshop in Molde: “The Implementation of Management Ideas in<br />

European Companies”.<br />

5-7 July Conference track at the 17 th EGOS Colloquium in Lyon: “The Travel of<br />

Ideas”.<br />

7.2. EXECUTIVE MEETINGS<br />

1998<br />

6-8 March Barcelona<br />

8 July Maastricht<br />

21 November Lausanne<br />

98


1999<br />

25 April Oslo<br />

6 July Warwick<br />

17 October Reading<br />

2000<br />

12 February Barcelona<br />

7 April Barcelona<br />

7 May Paris<br />

27 June Helsinki<br />

30 November Barcelona<br />

2001<br />

6 May Molde<br />

2-4 November Uppsala<br />

15-17 December Paris<br />

7.3. CONFERENCE PRESENTATIONS BY <strong>CEMP</strong> RESEARCHERS<br />

1998<br />

24 February Presentation of <strong>CEMP</strong> to a seminar of doctoral students at the Norwegian<br />

School of Management (Lars Engwall).<br />

19-21 March Presentation of the paper “The Americanisation of Management” at the<br />

Brown-Bologna conference in Forlì, Italy (Lars Engwall).<br />

21 April Presentation of <strong>CEMP</strong> to doctoral students at the Copenhagen Business<br />

School (Lars Engwall).<br />

18 May Presentation of <strong>CEMP</strong> to the Doctoral Colloquium at the 27 th Conference<br />

of the European Academy of Marketing in Stockholm (Lars Engwall).<br />

10 July Presentation of the papers “Educational Background and the Formation<br />

of Management Perspectives” (Ragnhild Kvålshaugen, Rolv Petter Amdam,<br />

Eirinn Larsen and Haldor Byrkjeflot), ”MBA: European Constructions<br />

of an American Model” (Carmelo Mazza, Kerstin Sahlin-Andersson<br />

and Jesper Strandgaard Pedersen), “Converging Towards American<br />

Dominance? Developments and Structures of the Consultancy Fields in<br />

99


Western Europe” (Matthias Kipping, Staffan Furusten and Hallgeir<br />

Gammelsæter) and “Does the North American Dominance in Business<br />

Studies Prevail?” (Rickard Danell) at the sub-theme “The Creation and<br />

Diffusion of Management Practices” at the 14 th EGOS Colloquium in<br />

Maastricht.<br />

24-26 September Session on management education organised at the European Business<br />

History Association’s Conference in Terni, Italy (Rolv Petter Amdam).<br />

18 October Presentation of the paper “The Globalisation of Management” at the conference<br />

“The Management of Globalisation” in Krems, Austria (Lars<br />

Engwall).<br />

20 November Presentation of the papers “The Standardisation of Management” (Lars<br />

Engwall), “Management Systems in Europe and the USA” (Haldor Byrkjeflot),<br />

“MBA: European Constructions of an American Model” (Carmelo<br />

Mazza, Kerstin Sahlin-Andersson and Jesper Strandgaard Pedersen)<br />

and “On Education and Management Competence – from the Managers’<br />

Perspective (Ragnhild Kvålshaugen) at the <strong>CEMP</strong> workshop “Management<br />

Education and Management Practice in Europe” at IMD in<br />

Lausanne.<br />

21 November Presentation of the papers “Women and Management – An Issue within<br />

European Management Education” (Eirinn Larsen) and “European MBA<br />

Accreditation” (Tina Hedmo) at the <strong>CEMP</strong> workshop “Management<br />

Education and Management Practice in Europe” at IMD in Lausanne.<br />

27-28 November Presentation of the paper “The Role of Consultancies in France” and on<br />

the <strong>CEMP</strong> project at a conference on “Gestion et Décision” at the University<br />

of Toulouse (Matthias Kipping).<br />

1999<br />

27 January Presentation of <strong>CEMP</strong> to doctoral students at the Copenhagen School of<br />

Business (Lars Engwall).<br />

20 February Conference on consultants at the King’s College, London (presentations<br />

by Lars Engwall, Matthias Kipping, Staffan Furusten and Hallgeir Gammelsæter).<br />

5-7 March Presentation of the papers on “The Development and Professionalisation<br />

of Management Consultancies in Italy after WW II” (Cristina Crucini)<br />

and “The Selling of Consultancy Services: The Portuguese Case in Historical<br />

and Comparative Perspective” (Celeste Amorim and Matthias<br />

Kipping) at the Annual Meeting of the Business History Conference at<br />

Chapel Hill, North Carolina.<br />

11 March Presentation of “Carriers of Management Knowledge in Historical Perspective”<br />

at the University of Grenoble (Matthias Kipping).<br />

100


19 March Presentation on consultancies as a channel for the diffusion of work study<br />

at a workshop on the productivity movements in Britain and Japan at the<br />

London School of Economics (Matthias Kipping).<br />

20 March Presentation of the <strong>CEMP</strong> project as an example for the collaboration<br />

between business historians and management scholars at a workshop on<br />

Business History at the Oxford Business School (Matthias Kipping).<br />

March-May Teaching at the course on “The Diffusion of Management Ideas” at Copenhagen<br />

Business School, MA in Economics (Jesper Strandgaard and<br />

Peter Kjær).<br />

28-29 May Key note speech on “The Creation of European Management Practice:<br />

Nordic Business Education” at a workshop on International Business<br />

History, Aarhus (Rolv Petter Amdam).<br />

5 June Presentation of the paper “Managerial Capitalism Revisited” at the 1 st<br />

Humboldt-Forum on Economics and Management on “Corporate Governance”,<br />

Humboldt-University, Berlin (Lars Engwall).<br />

9 June Presentation of the paper “Europa et Taurus. European Management<br />

Made in USA” at the Conference “Economic Integration in Europe: the<br />

Status of Swedish Research”, Mölle, Sweden (Lars Engwall).<br />

5 July Presentation of the papers “Advising Corporate Superstars” (Lars Engwall<br />

and Carin Eriksson) and “Networks of Knowledge? Management<br />

Consultancies, Business Schools and Professional Associations in Italy”<br />

(Cristina Crucini) at the subgroup “Knowledge of Management: Production,<br />

Training and Diffusion” at the 15 th EGOS Colloquium in Warwick.<br />

2-8 August Seminar on Management Consultancies at a summer school of German<br />

National Scholarship Foundation at Bradfield, UK (organised by Professor<br />

Alfred Kieser and Matthias Kipping).<br />

7 August Caucus on <strong>CEMP</strong> at the Critical Management Workshop at Academy of<br />

Management Annual Meeting in Chicago (Lars Engwall, Matthias Kipping<br />

and Thomas Armbrüster).<br />

8 August Participation in a panel on the theme “Perspectives on the Knowledge<br />

Industry” at the Academy of Management Annual Meeting in Chicago<br />

(Lars Engwall).<br />

10 August Presentation of the paper “Consultancies and Types of Knowledge” at the<br />

Academy of Management Annual Meeting in Chicago (Thomas Armbrüster<br />

and Matthias Kipping).<br />

20 August Presentation of the papers “From Diffusion to Regulation: The Development<br />

of MBA in Europe” (Kerstin Sahlin-Andersson, Carmelo Mazza<br />

and Jesper Strandgaard Pedersen), “The Production of Management Culture:<br />

The Case of Kenningism” (Ragnhild Kvålshaugen and Rolv Petter<br />

Amdam) and “Hello Dolly! The European Cloning of US Management<br />

Research” (Rickard Danell and Lars Engwall) at the session “Diffusion<br />

101


of Modern Management Ideas” at the 15 th Nordic Conference on Business<br />

Studies in Helsinki.<br />

21 August Presentation of the paper “ Current Management Concepts and Their Use<br />

in Multinationals”(Jan Lindvall and Cecilia Pahlberg) at the session “Diffusion<br />

of Modern Management Ideas” at the 15 th Nordic Conference on<br />

Business Studies in Helsinki.<br />

9 September Presentation of the paper “Consultancies and the Standardisation of Management<br />

Practice: the Case of the Bedaux System” at the Research Seminar<br />

of the Hagley Museum and Library, Wilmington, DE (Matthias Kipping).<br />

16 September Presentation of the papers “Knowledge Production in Action: Restructuring<br />

the Press Field by the Diffusion of Business Knowledge and Discourse”<br />

(Carmelo Mazza and Jesper Strandgaard-Pedersen), “Engineering<br />

a Link between Vocational Schools and Universities? The Divergent<br />

Role of Professional Associations and Business Interests in the Formation<br />

of Systems for Technical Education in Germany and the USA” (Haldor<br />

Byrkjeflot) and “Towards Homogenisation of European Management<br />

Education? The Scandinavian Case” (Rolv Petter Amdam) at the workshop<br />

“Carriers of Management Knowledge” at SCANCOR, Stanford,<br />

CA.<br />

17 September Presentation of the papers “Organizational Change through the Transfer<br />

of Knowledge: Pitfalls in the Use of Management Consultants” (Thomas<br />

Armbrüster and Matthias Kipping), “Management Concepts as Haute<br />

Couture” (Carin Eriksson and Jan Lindvall) and “SAP R/3 as Carrier of<br />

Management Knowledge” (Jan Lindvall and Cecilia Pahlberg) at the<br />

workshop “Carriers of Management Knowledge” at SCANCOR, Stanford,<br />

CA.<br />

4-6 October Presentation of the paper “The Future of the Consulting Industry in the<br />

Knowledge Economy” at the Annual Meeting of the Strategic Management<br />

Society in Berlin (Matthias Kipping and Thomas Armbrüster).<br />

15 October Presentation of the papers “Bridge over Troubled Water. Professors in<br />

Management Consulting” (Lars Engwall, Staffan Furusten and Eva<br />

Wallerstedt) and ”Quo Vadis Consulting? The Changes on the Consulting<br />

Market in a Knowledge-based Framework” (Matthias Kipping and<br />

Thomas Armbrüster) at the workshop “Management Consultants and<br />

Management Knowledge” in Reading.<br />

22-24 October Presentation of the paper “Farewell to the Rational, Invisible Hand. Management<br />

Models in Scandinavia” at the conference “Management in<br />

Scandinavia”, Oslo (Lars Engwall).<br />

15-16 November Presentations of the <strong>CEMP</strong>-programme and <strong>CEMP</strong> papers at a research<br />

seminar at the LOS Centre, Bergen, Norway (Lars Engwall, Haldor<br />

Byrkjeflot, Matthias Kipping and Ragnhild Kvålshaugen).<br />

102


15-17 November Presentation of the paper “Towards Homogenisation of European Management<br />

Education?” at the Asian Forum on Business Education, Hong<br />

Kong (Rolv Petter Amdam).<br />

2000<br />

Development of a MSc in International Consultancy and Accounting<br />

which has been running in Reading from the academic year 2000/01<br />

(Matthias Kipping).<br />

17 February Presentation of research on the consultancy theme and the <strong>CEMP</strong> project<br />

as a whole at a research workshop at the École Supérieure Universitaire<br />

de Gestion, University of Toulouse (Matthias Kipping).<br />

9 March Presentation of “Mastering Minerva Multinationals, National Educational<br />

Policies and Globalisation” at the 5 th Peder Sæther Symposium at Berkeley,<br />

CA (Lars Engwall).<br />

10-12 March Presentation of “The Anglo-American Contribution to the Dissemination<br />

of Stakeholder Capitalism in Germany after 1945” at the Annual Meeting<br />

of the Business History Conference in Palo Alto, CA (Matthias Kipping).<br />

23-25 March Presentation of “From Public to Private: Efforts to Improve Economic<br />

Efficiency in Germany, 1920s to 1990s” at the Third Japanese-German<br />

Business History Conference, University of Tokyo (Matthias Kipping).<br />

6 April Presentation of <strong>CEMP</strong> research results at the Stockholm Centre for Organization<br />

Research (Lars Engwall).<br />

27 April Key note speech presenting the report “The Carriers of European Management<br />

Practice” at the 8 th Nordic Conference on Leadership and<br />

Organisation in Växjö, Sweden, (Lars Engwall).<br />

4 May Presentation of the papers “Perspectives on the Content of Management<br />

Education in Europe” (Rolv Petter Amdam, Ragnhild Kvålshaugen and<br />

Eirinn Larsen) and “On the Construction of Content in Business Education”<br />

(Agnete Vabø, Eirinn Larsen and Ragnhild Kvålshaugen) at the<br />

workshop on “The Content of Management Education” in Paris.<br />

5 May Presentation of the papers “From Business Economics to Business Administration?<br />

A Discussion of Structure, Content and Networks in European<br />

Business Education” (Haldor Byrkjeflot), “Do Management Education<br />

and Training Really Matter? A Comparison of Germany, Britain and<br />

France” (Matthias Kipping) and “The Content of European Business<br />

Education – Towards Convergence or Still National Specific?” (Eirinn<br />

Larsen) at the workshop on “The Content of Management Education” in<br />

Paris.<br />

8 May Presentation of <strong>CEMP</strong> research results at the Department of Economic<br />

History, Uppsala University (Lars Engwall).<br />

103


25 May Presentation of “Learning in the Iron Cage”, at a conference on Knowledge<br />

and Innovation, Helsinki School of Economics and Business Administration,<br />

(Lars Engwall).<br />

15-17 June Key note speech presenting <strong>CEMP</strong> results at the AIDEA workshop<br />

“Managerial Knowledge between Globalization and Local Contexts” at<br />

LUISS University in Rome (Lars Engwall).<br />

15-17 June Presentation of the papers “The Role of Small Consultancies in Global-<br />

Knowledge Economies: Evidence from Italy” (Cristina Crucini and Matthias<br />

Kipping) and “University Decadence: How to Destroy (and Rebuild?)<br />

the Ivory Tower” at the AIDEA workshop “Managerial Knowledge<br />

between Globalization and Local Contexts” at LUISS University in<br />

Rome (Carmelo Mazza and Paolo Quattrone).<br />

2 July Presentation of the papers “The End of Business Schools?” (Haldor<br />

Byrkjeflot) and “Diffusion of Managerial Knowledge: Are Managers’<br />

Problem Solving Strategies Influenced by Educational Background”<br />

(Ragnhild Kvålshaugen) at the subgroup “The Impact of Managerial<br />

Knowledge on the Convergence of European Management Practices” at<br />

the 16 th EGOS Colloquium in Helsinki.<br />

3 July Presentation of the paper “Weaving the European Management Fabric:<br />

The Academic Journals’ Influence” (Carmelo Mazza and Silviya Svejenova)<br />

at the subgroup “The Impact of Managerial Knowledge on the<br />

Convergence of European Management Practices” at the 16 th EGOS Colloquium<br />

in Helsinki.<br />

4 July Presentation of the paper “Quality Movement: The Institutionalisation of<br />

Practice” (Celeste Amorim) at the subgroup “The Impact of Managerial<br />

Knowledge on the Convergence of European Management Practices” at<br />

the 16 th EGOS Colloquium in Helsinki.<br />

12 July Presentation of the paper “International Supplier-buyer Relationships and<br />

the Diffusion of Popular Management Practices” at a seminar at the University<br />

of Braga in Portugal (Celeste Amorim).<br />

7 August Presentation of the paper “Corporate Superstars and Consultancies” at the<br />

Academy of Management Annual Meeting in Toronto, Canada (Lars<br />

Engwall).<br />

8 August Presentation at the symposium “Global Monoculture or Multiculture?<br />

Will the Next Century Bring Standards or Variations in Organizational<br />

Practice” at the Academy of Management Annual Meeting in Toronto,<br />

Canada (Lars Engwall).<br />

16 September Presentation of the paper “The Introduction of the M-form in the Scandinavian<br />

Countries”, at the European Business History Association Conference,<br />

Bordeaux (Rolv Petter Amdam and Hallgeir Gammelsæter).<br />

104


October-November Course on the theme “The Production and Diffusion of Business Knowledge”,<br />

Copenhagen Business School, MA in Economics (Carmelo Mazza<br />

and Jesper Strandgaard).<br />

5 October Presentation of “Globalization and Regional Management” in Trondheim,<br />

Norway at the symposium “Regionalization between Nation State<br />

and Globalization” arranged by the Royal Norwegian Society of Sciences<br />

and Letters and the Royal Academy of Arts and Sciences of Uppsala<br />

(Lars Engwall).<br />

11 October Presentation of “Markets for Management Modernities” at Swedish Collegium<br />

for Advanced Studies in the Social Science, Uppsala at the workshop<br />

“Markets and Modernities – Zones of Interplay in the Social Sciences”<br />

(Lars Engwall).<br />

19-20 October Presentation of the paper “Dall’organizzazione del sapere al sapere organizzato?<br />

Il sistema universitario italiano alla prova del mercato” at the<br />

workshop “La pubblica amministrazione tra riforma e mutamento culturale”<br />

at Università degli Studi La Sapienza, Faculty of Sociology, in<br />

Rome (Carmelo Mazza and Paolo Quattrone).<br />

20 October Presentation of the paper “Globalization and Regional Learning Systems:<br />

Experiences from Norwegian Regions” at the University of Massachusetts<br />

Lowell Committee on Industrial Theory and Assessment International<br />

Conference on Approaches to Sustainable Regional Development:<br />

The Role of the University in a Globalizing Economy (Rolv Petter Amdam<br />

and Ove Bjarnar).<br />

1-3 December Presentation of the papers “The Dissemination of Consultancy Publications”<br />

(Claudia Gross), “The Emergence of a European Regulatory Field<br />

of Management Education” (Tina Hedmo, Kerstin Sahlin-Andersson and<br />

Linda Wedlin), “The Role of Media in Alliances for E-Learning” (Haldor<br />

Byrkjeflot) and “Good Readings make Good Action: Nothing so Practical<br />

as a Prestigious Story” (Carmelo Mazza and Jesper Strandgaard) at<br />

the workshop “The Role of Media in the Consumption of Management<br />

Ideas” at IESE in Barcelona.<br />

10-13 December Presentation of the paper “Global Consultancies: the Determinants of<br />

Market Entry Strategies for Conquering Clients in Foreign Locations” at<br />

the Annual Meeting of the European International Business Academy in<br />

Maastricht (Celeste Amorim).<br />

14-16 December Presentation of a comparison between the development and role of consultancies<br />

in Europe and Japan at an international conference organised<br />

by the Asia-Pacific Researchers in Organization Studies (APROS), Sydney<br />

(Matthias Kipping).<br />

2001<br />

7 March Lecture on <strong>CEMP</strong> for freshmen in the undergraduate programme in business<br />

at Uppsala University (Lars Engwall).<br />

105


28 March Presentation of the paper “Sceptical Eagerness: From Management<br />

Knowledge to Action” at the Copenhagen Business School, Department<br />

of Organisation and Work Sociology (Carmelo Mazza).<br />

6 April Presentation of <strong>CEMP</strong> results at the International Institute of Business,<br />

Stockholm (Lars Engwall).<br />

20 April Presentation of the papers “The American Challenge Revisited” and<br />

“Business History and its Contribution to Management Studies” at the<br />

Inaugural Conference of the European Academy of Management, Barcelona,<br />

Spain (Lars Engwall and Matthias Kipping).<br />

21 April Presentation of the paper “Business Schools between Academia and the<br />

Service Industry: Changes in European Business Education in the 20 th<br />

Century” at the Business History Conference, USA (Rolv Petter Amdam).<br />

4 May Presentation of the paper “The Modelling of Change: Context and the<br />

Implementation of the M-form” (Rolv Petter Amdam and Hallgeir Gammelsæter)<br />

at the <strong>CEMP</strong> workshop “The Implementation of Management<br />

Ideas in European Companies” in Molde.<br />

5 May Presentation of the paper “Management Innovations in Practice” (Celeste<br />

Amorim) at the <strong>CEMP</strong> workshop “The Implementation of Management<br />

Ideas in European Companies” in Molde.<br />

16 August Presentation of the paper “The Europeanisation of Management Education”<br />

at the 16 th Nordic Conference on Business Studies in Uppsala (Tina<br />

Hedmo).<br />

31 August Presentation of the paper “George Kenning – An American Management<br />

Consultant in Norway, from the 1950s to the 1990s”, at the European<br />

Business History Association Conference, Oslo (Rolv Petter Amdam).<br />

7 September Presentation of the paper “The Context of European Management Education”<br />

at the 10 th Anniversary of the European Doctoral Programmes Association<br />

in Management and Business Administration (EDAMBA) in<br />

Copenhagen (Lars Engwall).<br />

21 September Presentation of the paper “The Diffusion of American Organisational<br />

Models to Norwegian Industries 1945-1970”, at the Conference “Americanisation,<br />

Cultural Transfer in the Economic Sphere in the Twentieth<br />

Century”, Roubaix, France (Rolv Petter Amdam and Knut Sogner).<br />

10 October Lecture on <strong>CEMP</strong> for freshmen in the undergraduate programme in business<br />

at Uppsala University (Lars Engwall).<br />

24 October Seminar on <strong>CEMP</strong> research results at Karlstad University (Lars Engwall).<br />

25 October Presentation of the paper “Gourmet Food for Fast-food Managers” at the<br />

Business Science Department, University of Bologna (Carmelo Mazza).<br />

106


7.4. DISSEMINATION TO PRACTITIONERS<br />

1999<br />

15 February Conference on accreditation in Stockholm (Lars Engwall, chair and Tina<br />

Hedmo, presentation).<br />

29 September Presentation on accreditation at a seminar on the globalisation of higher<br />

education arranged by the Swedish Minister of Education (Lars Engwall).<br />

18 October Introduction and chair at the conference “The Future Strategy for Cooperation<br />

between Business and Academia”, Södertörn University College,<br />

Stockholm (Lars Engwall).<br />

2000<br />

30 March The <strong>CEMP</strong> Project presented in the Swedish daily newspaper Svenska<br />

Dagbladet.<br />

26 April Presentation of the <strong>CEMP</strong> Programme to managers and middle-managers<br />

at Den Norske Bank, Oslo (Rolv Petter Amdam).<br />

20 June Workshop on “Consultants in the European Aerospace Industry” and<br />

round table discussion between consultants, company managers and academics<br />

on the relationship between consultants and their clients, Toulouse<br />

(Matthias Kipping).<br />

22 September Presentation of the <strong>CEMP</strong> Programme to faculty members of the Fudan<br />

University, Shanghai.<br />

25 October Presentation of “The Diffusion of Principles of Management and Organization.<br />

The Interaction of Academic Institutions with Consultants, Media<br />

and Companies” for the Area Group on the Knowledge Society within<br />

the Bank of Sweden Tercentenary Foundation (Lars Engwall).<br />

3 November Presentation of research on consultancies at a meeting in Milan attended<br />

by 350 Italian consultants (Matthias Kipping and Cristina Crucini).<br />

17 November Presentation of work on consultancy web-sites at a workshop on management<br />

consulting at the Stockholm School of Economics attended by<br />

about 100 representatives from research, education and practice (Jonas<br />

Bäcklund and Andreas Werr).<br />

1 December Panel with practitioners on the theme “Publishers as Decision Makers” at<br />

the workshop “The Role of Media in the Diffusion of European Management<br />

Practices” in Barcelona (co-ordinator José Luis Alvarez).<br />

2001<br />

107


24 January Presentation of <strong>CEMP</strong> results for the Sub-Committee on Education and<br />

Research of the Swedish Parliament (Lars Engwall).<br />

5 April Presentation on “Looking Beyond Growth: Continuity and Change in<br />

Management Consulting” to practitioners and academics at a meeting of<br />

the German Society for Business History in Frankfurt (Matthias Kipping).<br />

3 May Seminar for practitioners on the topic “Consulting Markets in Transition”,<br />

Molde, Norway (Lars Engwall, Hallgeir Gammelsæter and Matthias<br />

Kipping).<br />

7 October Interview given to Spain’s largest newspaper, El Pais, on the use of the<br />

business concept of network to other activities, such as politics, entertainment,<br />

terrorism etc. (José Luis Alvarez).<br />

8 November Presentation of the <strong>CEMP</strong> Program to the alumni meeting at the Norwegian<br />

School of management – BI (Rolv Petter Amdam).<br />

20 November Presentation on “The Dynamics of the Consultancy Business in a longterm<br />

Perspective” to the consultancy working group of the Chamber of<br />

Commerce in Frankfurt (Matthias Kipping).<br />

7.5. DELIVERABLES<br />

Report 1 “The Creation of Management Practice: A Literature Review”, Jan Lindvall,<br />

September 1998.<br />

Report 2 “Management Consultants and Management Knowledge: A Literature<br />

Review”, Matthias Kipping and Thomas Armbrüster, December 1998.<br />

Report 3 “Multinationals as Carriers of Management Practice”, Jan Lindvall and<br />

Cecilia Pahlberg, December 1998.<br />

Report 4 “Management Education: A Literature Review”, Rolv Petter Amdam and<br />

Ragnhild Kvålshaugen, March 1999.<br />

Report 5 “The Management Publishing Industry in Europe”, José Luis Alvarez<br />

and Carmelo Mazza in collaboration with Jurdi Mur, June 1999.<br />

Report 6 “The Consultancy Field in Western Europe”, Matthias Kipping and<br />

Thomas Armbrüster, June 1999.<br />

Report 7 “The Carriers of European Management Ideas”, Lars Engwall, December<br />

1999.<br />

Report 8 “The Structure of Management Education in Europe”, Haldor Byrkjeflot,<br />

November 1999.<br />

Report 9 “Contents and Influence of Influential Management Academic Outlets”,<br />

Silviya Svejenova and José Luis Alvarez, November 1999.<br />

108


Report 10 “The Consumption of Management Publications”, José Luis Alvarez and<br />

Carmelo Mazza, March 2000.<br />

Report 11 “The Content of European Management Ideas”, Lars Engwall and Cecilia<br />

Pahlberg in collaboration with Rickard Danell, March 2001.<br />

Report 12 “The Content of Management Education in Europe”, Rolv Petter Amdam,<br />

Eirinn Larsen and Ragnhild Kvålshaugen, September 2000.<br />

Report 13 “The Content of Consultancy Work: Knowledge Generation, Codification<br />

and Dissemination”, Matthias Kipping and Thomas Armbrüster, October<br />

2000.<br />

Report 14 “The Role of Educational Background in Diffusion of Management<br />

Knowledge”, Ragnhild Kvålshaugen, July 2001.<br />

Report 15 “The Next Step: Media Influences on Knowledge-in-Practice”, Carmelo<br />

Mazza and José Luis Alvarez, July 2001.<br />

Report 16 “Consultancies and the Creation of European Management Practice”,<br />

Matthias Kipping, July 2001.<br />

Report 17 “The Diffusion of European Management Ideas”, Lars Engwall and Cecilia<br />

Pahlberg in collaboration with Carin Eriksson and Jan Lindvall, October<br />

2001.<br />

7.6. PUBLICATIONS<br />

7.6.1. Books<br />

Alvarez, José Luis, Carmelo Mazza, and Jesper Strandgaard (eds.), 2001, “The Impact of the<br />

Media in the Diffusion of Management Practices”, Proceedings of the Barcelona <strong>CEMP</strong><br />

Workshop, IESE Business School Press (forthcoming).<br />

Amdam, Rolv Petter, Ragnhild Kvålshaugen and Eirinn Larsen (eds.) 2002, Inside the Business<br />

Schools: Management Education in Europe, Oslo: Abstrakt Press.<br />

Kipping, Matthias and Lars Engwall (eds.), 2002, Management Consulting: Emergence and<br />

Dynamics of a Knowledge Industry, Oxford, Oxford University Press (forthcoming).<br />

Kipping, Matthias and Ove Bjarnar, (eds.), 1998, The Americanisation of European Business.<br />

The Marshall Plan and the Transfer of US Management Models, London: Routledge.<br />

Kipping, Matthias, 2003, The Consultancy Business: Historical and Comparative Perspectives,<br />

Oxford: Oxford University Press (forthcoming).<br />

Kudo, Akira, Matthias Kipping and Harm Schröter (eds.), 2003, Transforming the American<br />

Model: German and Japanese Industry in the Boom Years, London, Routledge (forthcoming).<br />

Sahlin-Andersson, Kerstin and Lars Engwall, (eds.), 2002, Carriers of Management Knowledge:<br />

Ideas and their Circulation, Stanford, CA: Stanford University Press (forthcoming).<br />

109


7.6.2. Dissertations<br />

Amdam, Rolv Petter, 1999, Utdanning, økonomi og ledelse: Fremveksten av den økonomiskadministrative<br />

utdanningen 1936-1986, Oslo: Unipub forlag.<br />

Byrkjeflot, Haldor, 1999, Modernisering og ledelse – om samfunnsmessige betingelser for<br />

demokratisk lederskap, Doctoral dissertation, University of Bergen.<br />

Danell, Rickard, 2001, Internationalization and Homogenization. A Bibliometric Study of<br />

International Management Research, Doctoral dissertation, Umeå University.<br />

Kvålshaugen, R., 2001, The Antecedents of Management Competence. The Role of Educational<br />

Background and Type of Work Experience, Doctoral dissertation, Norwegian School of<br />

Management, BI, Oslo, Norway.<br />

7.6.3. Special Issues<br />

Engwall Lars and Guje Sevón, 2000, “Spridningen av moderna managementidéer”, Special<br />

issue of Nordiske Organisasjonsstudier, 2, No. 1.<br />

Kipping, Matthias (ed.), 2000, “Les consultants”, special issue of Entreprises et Histoire, October.<br />

7.6.4. Journal Articles<br />

Alvarez, José Luis and Carmelo Mazza, 2000, “Haute Couture and Prêt-à-Porter: The Popular<br />

Press and the Diffusion of Management Practices”, Organization Studies, 21, No. 3, pp. 567-<br />

588.<br />

Amdam, Rolv Petter, 1998, “American Influence on Management Education in Norway,<br />

1945-1970s: The Role of Intermediate Organisations”, Enterprises et Histoire, No. 19, pp. 35-<br />

45.<br />

Amdam, Rolv Petter and Ove Bjarnar, 1999, “Networks and the Diffusion of Knowledge: The<br />

Norwegian Industry Committee in New York During the Second World War”, Business and<br />

Economic History, 28, No. 1, pp. 33-43.<br />

Amdam, Rolv Petter, Ove Bjarnar and Hallgeir Gammelsæter, 2001, “Management Qualification<br />

and Dissemination of Knowledge in Regional Innovation Systems”, Journal of Industrial<br />

History, 4, No. 2, pp. 75-93.<br />

Amorim, Celeste and Matthias Kipping, 1999, “Selling Consultancy Services: The Portuguese<br />

Case in Historical and Comparative Perspective”, Business and Economic History, 28, No. 1.<br />

Fall, pp. 45-56.<br />

Byrkjeflot, Haldor, 1998, “Engineers and Management in Germany and the United States: A<br />

Discussion of the Origins of Diversity in Management Systems”, Enterprises et Histoire, No.<br />

19, pp. 47-74.<br />

Byrkjeflot, Haldor, 1999, “Ledelsesutfordringer ved årtusenskiftet”, Magma, 5, pp. 35-46.<br />

110


Byrkjeflot, Haldor, 2000, “Fortolkningen av Webers byråkratiske idealtype i organisasjonsteorin”,<br />

Nordiske Organisasjonsstudier, 2, No. 2, pp. 5-28.<br />

Crucini, Cristina, 1999, “The Development and Professionalisation of the Italian Consultancy<br />

Market after WWII”, Business and Economic History, 28, Winter, pp. 7-18.<br />

Crucini, Cristina, 2000, “Il mercato consulenziale italiano: operatori e tendenze”, Management<br />

Consulting News, June, pp. 15-16.<br />

Crucini, Cristina, 2000, “La consulenza in Italia e in Europa”, Sistemi & Impresa, December,<br />

pp. 23-29.<br />

Crucini, Cristina, 2000, “Consulenza di direzione sotto esame”, Management Consulting<br />

News, March, pp. 15-16.<br />

Crucina, Cristina, 2000, “Consulenti e associazioni”, Management Consulting News, October,<br />

pp. 7-8.<br />

Crucini, Cristina and Matthias Kipping, 2001, “Management Consultancies as Global Change<br />

Agents? Evidence from Italy”, Journal of Organizational Change Management, 14, November,<br />

pp. 570-589.<br />

Engwall, Lars, 1998, “Research Note: Asterix in Disneyland. Management Scholars from<br />

France on the World Stage”, Organization Studies, 19, No. 5, pp. 863-881.<br />

Engwall, Lars, 1999, “L’influenza americana sulla formazione manageriale in Scandinavia”,<br />

Nuova Civiltà delle Macchine, 27, No. 3, pp. 87-99.<br />

Engwall, Lars, 1999, “Spridningen av managementidéer i Europa”, Ledmotiv, 1, No. 1, pp.<br />

88-93.<br />

Engwall, Lars, 2000, “Foreign Role Models and Standardisation in Nordic Business Education”,<br />

Scandinavian Journal of Management, 16, No. 1, pp. 1-24.<br />

Engwall, Lars, 2000, “The Globalisation of Management”, Zeitschrift für Betriebswirtschaft,<br />

70, Ergänzungsheft 1, pp. 1-22.<br />

Engwall, Lars and Cecilia Pahlberg, 2000, “Deregulation and Homogenisation. The Creation<br />

of European Management Practice”, efmd FORUM magazine, No. 3, pp. 41-46.<br />

Furusten, Staffan and Jonas Bäcklund, 2000, “Koncentration och differentiering på marknaden<br />

för managementkonsultation i Sverige ”, Nordiske Organisasjonsstudier, 2, No. 1, pp. 60-<br />

83.<br />

Kipping, Matthias, 1999, “British Economic Decline: Blame It on the Consultants?”, Contemporary<br />

British History, 13, Autumn, pp. 23-38.<br />

Kipping, Matthias, 1999, “American Management Consulting Companies in Western Europe,<br />

1920 to 1990: Products, Reputation and Relationships”, Business History Review, 73, Summer,<br />

pp. 190-220.<br />

Kipping, Matthias, 2000, “Looking Beyond the Rapid Growth: Shifts in the (European) Consultancy<br />

Markets”, Management Consulting News, October, pp. 4-6.<br />

111


Kipping, Matthias, 2000, “Consultancy and Conflicts: Bedaux at Lukens Steel and the Anglo-<br />

Iranian Oil Company, Entreprises et Histoire, No. 25, October, pp. 9-25.<br />

Kvålshaugen, Ragnhild and Rolv Petter Amdam, 1998, “Education and Social Construction of<br />

Managerial Practice”, Vezetestudomany, 24, No. 7-8, pp. 80-91.<br />

Kvålshaugen, Ragnhild and Rolv Petter Amdam, 2000, “Etablering og utvikling av ledelsekulturer:<br />

Norsk kenningisme”, Nordiske Organisasjonsstudier, 2, No. 1, pp. 86-108.<br />

Larsen, Eirinn, 1999, “Fra likestilling til mangfold. To tiår med kvinner og ledelse i bedriften”,<br />

Nytt Norsk Tidsskrift, 2, pp. 114-125.<br />

Lindvall, Jan and Cecilia Pahlberg, 2000, “Trendsättare och efterföljare – en studie av hur<br />

moderna managementidéer används inom svenska multinationella företag”, Nordiske Organisasjonsstudier,<br />

2, No. 1, pp. 34-59.<br />

Sahlin-Andersson, Kerstin and Tina Hedmo, 2000, “Från spridning till reglering. MBAmodellens<br />

utbredning och utveckling i Europa”, Nordiske Organisasjonsstudier, 2, No. 1, pp.<br />

9-34.<br />

7.6.5. Book Chapters<br />

Amdam, Rolv Petter, 1999, “Towards Homogenisation of European Management Education?”,<br />

Proceedings from the Asian Forum on Business Education 7 th Conference, Hong<br />

Kong.<br />

Amorim, Celeste, 1999, “Catching-up? The Evolution of Management Consultancies in Portugal<br />

and Spain”, European Yearbook of Business History, No. 2, pp. 179-211.<br />

Armbrüster, Thomas and Matthias Kipping, 2002, “Types of Knowledge and the Client-<br />

Consultant Interaction”, in Kerstin Sahlin-Andersson and Lars Engwall (eds.), Carriers of<br />

Management Knowledge: Ideas and their Circulation, Stanford University Press (forthcoming).<br />

Byrkjeflot, Haldor, 2001, “The Nordic Model of Democracy and Management”, in Haldor<br />

Byrkjeflot, Sissel Myklebust, Christine Myrvang, and Francis Sejersted (eds.), The Democratic<br />

Challenge to Capitalism, Bergen, Fagbokforlaget, pp. 19-50.<br />

Byrkjeflot, Haldor, 2002, “Management Models and Technical Education Systems; Germany<br />

and the United States 1870-1930”, in Kerstin Sahlin-Andersson and Lars Engwall (eds.), Carriers<br />

of Management Knowledge: Ideas and their Circulation, Stanford University Press<br />

(forthcoming).<br />

Byrkjeflot, Haldor, 2002, “Nordic Management: From Functional Socialism to Shareholder<br />

Value”, in Barbara Czarniawska and Guje Sevón (eds.), The Northern Lights: Organization<br />

Theory in Scandinavia, LiberAbstrakt (forthcoming).<br />

Crucini, Cristina, 2002, “Knowledge Management at Country Level: A Large Consulting<br />

Firm in Italy”, in Matthias Kipping and Lars Engwall (eds.), Management Consulting: Emergence<br />

and Dynamics of a Knowledge Industry, Oxford, Oxford University Press (forthcoming).<br />

112


Engwall, Lars, 2001, “Managerial Capitalism Revisited”, in Joachim Schwalbach (ed.), Corporate<br />

Governance. Essays in Honor of Horst Albach, Berlin: Springer, pp. 173-191.<br />

Engwall, Lars, 2001, “Från Taylor till Tetra. Ruben Rausings rötter i rationaliseringsrörelsen”,<br />

in Olle Matsson et al. (eds.), Libens Merito. Acta Academiœ Regiœ Scientiarum Upsaliensis.<br />

Kungliga Vetenskapssamhällets i Uppsala Handlingar 21, pp. 121-133.<br />

Engwall, Lars, 2001, “Farewell to the Rational, Invisible Hand! Management Models in<br />

Scandinavia”, in: Haldor Byrkjeflot, Sisel Myklebust, Christine Myrvang and Francis Sejerstedt<br />

(eds.), Scandinavian Management Revisited. Nordic Industrial Elites Facing the Democratic<br />

Challenge, Bergen: Fagbogforlaget, pp. 291-316.<br />

Engwall, Lars and Rickard Danell, 2002, “The Behavioral Theory of the Firm in Action”, in<br />

Mie Auger and James G. March (eds.), The Economics of Change, Choice and Structure: Essays<br />

in the Memory of Richard M. Cyert, Cheltenham: Edward Elgar (forthcoming).<br />

Engwall, Lars, Staffan Furusten and Eva Wallerstedt, 2002, “The Changing Relationship between<br />

Management Consulting and Academia: Evidence from Sweden”, in Matthias Kipping<br />

and Lars Engwall (eds.), Management Consulting: Emergence and Dynamics of a Knowledge<br />

Industry, Oxford, Oxford University Press (forthcoming).<br />

Engwall, Lars and Matthias Kipping, 2002, “Introduction”, in Matthias Kipping and Lars<br />

Engwall (eds.), Management Consulting: Emergence and Dynamics of a Knowledge Industry,<br />

Oxford, Oxford University Press (forthcoming).<br />

Gammelsæter, Hallgeir, 2002, “Managers and Consultants as Embedded Actors: Evidence<br />

from Norway”, in Matthias Kipping and Lars Engwall (eds.), Management Consulting:<br />

Emergence and Dynamics of a Knowledge Industry, Oxford, Oxford University Press<br />

(forthcoming).<br />

Kipping, M., 1999, “The Changing Nature of the Business–Government Relationship in<br />

Western Europe after 1945”, European Yearbook of Business History, No. 2, pp. 35-51.<br />

Kipping, Matthias, 1999, “Management und Transfer von Organisationskulturen”, in: F. Meyer-Krahmer<br />

and S. Lange (eds.), Geisteswissenschaften und Innovationen, Heidelberg, Physica-Verlag,<br />

pp. 274-284.<br />

Kipping, Matthias, 1999, “Les consultants et la prise de décision dans l’entreprise dans une<br />

perspective historique et comparative”, in Décision et Gestion, Toulouse, Presses de<br />

l’Université des Sciences Sociales de Toulouse, pp. 367-379 (Collection Histoire, Gestion,<br />

Organisations No. 7).<br />

Kipping, Matthias, 2001, “The Evolution of Management Consultancy: Its Origins and Global<br />

Development”, in B. Curnow and J. Reuvid (eds.), The International Guide to Management<br />

Consultancy, London, Kogan Page, pp. 20-32.<br />

Kipping, Matthias, 2002, “Trapped in their Wave: The Evolution of Management Consultancies”,<br />

in: Timothy Clark and Robin Fincham (eds.), Critical Consulting, Oxford, Blackwell,<br />

pp. 28-49.<br />

Kipping, Matthias and Thomas Armbrüster, 2002, “The Burden of Otherness: Limits of Consultancy<br />

Interventions in Historical Case Studies”, in Matthias Kipping and Lars Engwall<br />

(eds.), Management Consulting: Emergence and Dynamics of a Knowledge Industry, Oxford,<br />

Oxford University Press (forthcoming).<br />

113


Mazza, Carmelo and José Luis Alvarez, 2002, “Gourmet Meal for Fast-food Managers?”, in<br />

Kristian Kreiner and S. Scheuer (eds.) Research and Praxis, Copenhagen, IOA Press (forthcoming)<br />

Mazza, Carmelo and Paolo Quattrone, 2001, ”Dall’organizzazione del sapere al sapere organizzato?<br />

Il sistema universitario italiano alla prova del mercato”, in La cultura delle amministrazioni<br />

pubbliche fra retorica e innovazione (F. Battistelli ed.). Milano: Franco Angeli, pp.<br />

149-164.<br />

Sahlin-Andersson, Kerstin and Lars Engwall, 2002, “Carriers, Flows and Sources of Management<br />

Knowledge”, in Kerstin Sahlin-Andersson and Lars Engwall (eds.), Carriers of<br />

Management Knowledge: Ideas and their Circulation, Stanford University Press (forthcoming).<br />

Sahlin-Andersson, Kerstin and Lars Engwall, 2002, “Variations of Management Knowledge”,<br />

in Kerstin Sahlin-Andersson and Lars Engwall (eds.), Carriers of Management Knowledge:<br />

Ideas and their Circulation, Stanford University Press (forthcoming).<br />

7.6.6. Book Reviews<br />

Engwall, Lars, 2002, “Book Review of Colin Hay and David Marsh (eds.), Demystifying<br />

Globalization”, Enterprise & Society (forthcoming).<br />

Engwall, Lars, 2002, “Book Review of Susanna Fellman, Uppkomsten av en direktörsprofession”,<br />

Scandinavian Economic History Review (forthcoming).<br />

7.6.7. Reports<br />

Alvarez, José Luis and Aurora Inglés, 2001, “The Impact of the Media in the Rise and Fall of<br />

the President of Spanish Telefónica”, IESE Case DG-1349.<br />

Amorim, Celeste, 2000, “Translating Popular Management Ideas. The Interplay between<br />

Standardisation and Customisation”, The University of Reading, Discussion Papers in Economics<br />

and Management, Series A, Vol. XIII (2000/2001), No. 421.<br />

Byrkjeflot, Haldor, 2001, “Management Education and Selection of Top Managers in Europe<br />

and the United States”, LOS Report R0103.<br />

Byrkjeflot, Haldor, 2001, “Management Models and Technical Education Systems in Germany<br />

and the United States 1870-1930”, LOS Notat N0108.<br />

Byrkjeflot, Haldor, 2001, “E-learning Alliances, The New Partnerships in Business Education”,<br />

LOS Notat N0102.<br />

Crucini, Cristina and Matthias Kipping, 2000, “The Role of Small Consultancies in Global-<br />

Knowledge Economies: Evidence from Italy”, University of Reading, Discussion Papers in<br />

International Investment and Management, Series B, Vol. XIII (2000-2001), No. 283.<br />

Kipping, Matthias and Celeste Amorim, 1999/2000, “Consultancies as Management Schools”,<br />

The University of Reading, Discussion Papers in Economics and Management, Series A, Vol.<br />

XII, No. 409.<br />

114


Kipping, Matthias, Staffan Furusten and Hallgeir Gammelsæter, 1998/99, “ Converging towards<br />

American Dominance? Developments and Structures of the Consultancy Field in Western<br />

Europe”, The University of Reading, Discussion Papers in Economics and Management,<br />

Series A, Vol. XI, No. 398.<br />

Mazza, Carmelo and Jesper Strandgaard, 2001, “Good Reading Makes Good Action: Nothing<br />

So Practical as a Prestigious Story”, CBS Research Paper Series, Copenhagen.<br />

7.7. PARTICIPANTS IN <strong>CEMP</strong> ACTIVITIES<br />

7.7.1. Track at the 14 th EGOS Colloquium in Maastricht, 9-11 July 1998<br />

José Luis Alvarez IESE, Barcelona Spain<br />

Rolv Petter Amdam Norwegian School of Management Norway<br />

Jos Benders Nijmegen Business School The Netherlands<br />

Mark van Bijsterveld Nijmegen Business School The Netherlands<br />

Finn Borum Copenhagen Business School Denmark<br />

Tim Brady University of Brighton UK<br />

Haldor Byrkjeflot University of Bergen Norway<br />

Rickard Danell Umeå University Sweden<br />

Andrew Davis University of Sussex UK<br />

Marie-Laure Djelic ESSEC, Paris France<br />

Hans Dooreward Nijmegen Business School The Netherlands<br />

Richard Elliott Oxford University UK<br />

Lars Engwall Uppsala University Sweden<br />

Andreas Fili Uppsala University Sweden<br />

Staffan Furusten SCORE, Stockholm Sweden<br />

Yiannis Gabriel University of Bath UK<br />

Hallgeir Gammelsæter Molde University College Norway<br />

Tina Hedmo Uppsala University Sweden<br />

Paul Jeffcut Queen’s University, Belfast UK<br />

Alfred Kieser University of Mannheim Germany<br />

Nils Kinch Uppsala University Sweden<br />

Matthias Kipping University of Reading UK<br />

Peter Kjær Copenhagen Business School Denmark<br />

Ragnhild Kvålshaugen Norwegian School of Management Norway<br />

Eirinn Larsen Norwegian School of Management Norway<br />

115


Juha Laurila Helsinki School of Economics Finland<br />

Kari Lilja Helsinki School of Economics Finland<br />

Jan Lindvall Uppsala University Sweden<br />

Carmelo Mazza IESE, Barcelona Spain<br />

Karl Moore Oxford University UK<br />

Cecilia Pahlberg Uppsala University Sweden<br />

Kjell Arne Røvik University of Tromsø Norway<br />

Charles-Clemens Rüling University of Geneva Switzerland<br />

Kerstin Sahlin-Andersson SCORE, Stockholm Sweden<br />

Jesper Strandgaard Pedersen Copenhagen Business School Denmark<br />

Andrew Sturdy University of Bath UK<br />

Junko Takagi ESSEC, Paris France<br />

Sander Verlaar Nijmegen Business School The Netherlands<br />

Linda Wedlin Uppsala University Sweden<br />

Nicolay Worren Oxford University UK<br />

Eva Zeuthen Bentsen Copenhagen Business School Denmark<br />

Anders Örtenblad University College of Halmstad Sweden<br />

7.7.2. Workshop at IMD in Lausanne, 20-21 November 1998<br />

Rolv Petter Amdam Norwegian School of Management Norway<br />

Peter van Baalen Erasmus University, Rotterdam The Netherlands<br />

Haldor Byrkjeflot University of Bergen Norway<br />

Roy Edwards London School of Economics UK<br />

Lars Engwall Uppsala University Sweden<br />

Neil Fligstein European University Institute Italy<br />

Giuliana Gemelli University of Bologna Italy<br />

Tina Hedmo Uppsala University Sweden<br />

Ragnhild Kvålshaugen Norwegian School of Management Norway<br />

Eirinn Larsen Norwegian School of Management Norway<br />

Peter Lorange IMD, Lausanne Switzerland<br />

Carmelo Mazza IESE, Barcelona Spain<br />

Cecilia Pahlberg Uppsala University Sweden<br />

Bendict Rodenstock University of Bologna Italy<br />

Jesper Strandgaard Pedersen Copenhagen Business School Denmark<br />

116


Nick Tiratsoo University of Luton UK<br />

John F. Wilson Manchester Metropolitan University UK<br />

7.7.3. Co-ordination and Integration Meeting in Oslo, 23-25 April 1999<br />

José Luis Alvarez IESE, Barcelona Spain<br />

Rolv Petter Amdam Norwegian School of Management Norway<br />

Thomas Armbrüster University of Reading UK<br />

Haldor Byrkjeflot University of Bergen Norway<br />

Lars Engwall Uppsala University Sweden<br />

Carin Eriksson Uppsala University Sweden<br />

Matthias Kipping University of Reading UK<br />

Ragnhild Kvålshaugen Norwegian School of Management Norway<br />

Cecilia Pahlberg Uppsala University Sweden<br />

7.7.4. Track at the 15 th EGOS Colloquium in Warwick, 4-6 July 1999<br />

José Luis Alvarez IESE, Barcelona Spain<br />

Santos Alvarez Universidad de Valladolid Spain<br />

Rolv Petter Amdam Norwegian School of Management Norway<br />

Celeste Amorim University of Reading UK<br />

Reva Berman Brown University College Northampton UK<br />

Haldor Byrkjeflot University of Bergen Norway<br />

Jonas Bäcklund SCORE, Stockholm Sweden<br />

Cristina Crucini University of Reading UK<br />

Lars Engwall Uppsala University Sweden<br />

Carin Eriksson Uppsala University Sweden<br />

Michael Faust University of Tübingen Germany<br />

Michel Ferrary ESSEC, Paris France<br />

Beyza Furman Istanbul Bilgi University Turkey<br />

Staffan Furusten SCORE, Stockholm Sweden<br />

Hallgeir Gammelsæter Molde University College Norway<br />

Clara Eugenia García Universidad Carlos III de Madrid Spain<br />

Tina Hedmo Uppsala University Sweden<br />

Cornelia Hegele University of Mannheim Germany<br />

Alan Jenkins ESSEC, Paris France<br />

117


Anne Marie Jess Hansen Copenhagen Business School Denmark<br />

Inga-Lill Johansson Gothenburg University Sweden<br />

Alfred Kieser University of Mannheim Germany<br />

Matthias Kipping University of Reading UK<br />

Jan Lindvall Uppsala University Sweden<br />

Garcia Merino Universidad de Valladolid Spain<br />

Michael Müller University of Innsbruck Austria<br />

Cecilia Pahlberg Uppsala University Sweden<br />

Fabrizio Panozzo Universitá Ca’ Foscari di Venezia Italy<br />

Rodriguez Pinto Universidad de Valladolid Spain<br />

Charles-Clemens Rüling University of Geneva Switzerland<br />

Kjell Arne Røvik University of Tromsø Norway<br />

Stefan Salzgeber University of Innsbruck Austria<br />

Özlem Soylu Istanbul Bilgi University Turkey<br />

Larry Stapleton Waterford Institute of Technology Ireland<br />

Jesper Strandgaard Pedersen Copenhagen Business School Denmark<br />

Andrew Sturdy University of Bath UK<br />

Behlül Üsdiken Sabanci University Turkey<br />

Anders Örtenblad University College of Halmstad Sweden<br />

7.7.5. Track at the Nordic Conference on Business Studies in Helsinki, 19-21 August 1999<br />

Rolv Petter Amdam Norwegian School of Management Norway<br />

Finn Borum Copenhagen Business School Denmark<br />

Henrik Bäckström Uppsala University Sweden<br />

Barbara Czarniawska Gothenburg University Sweden<br />

Rickard Danell Umeå University Sweden<br />

Lars Engwall Uppsala University Sweden<br />

Anders Forssell SCORE, Stockholm Sweden<br />

Staffan Furusten SCORE, Stockholm Sweden<br />

Nils Kinch Uppsala University Sweden<br />

Ragnhild Kvålshaugen Norwegian School of Management Norway<br />

Jan Lindvall Uppsala University Sweden<br />

Carmelo Mazza IESE, Barcelona Spain<br />

Bettina Mogensen Copenhagen Business School Denmark<br />

118


Cecilia Pahlberg Uppsala University Sweden<br />

Kerstin Sahlin-Andersson SCORE, Stockholm Sweden<br />

Jesper Strandgaard Pedersen Copenhagen Business School Denmark<br />

Martin Rogberg Stockholm School of Economics Sweden<br />

Guje Sevón Copenhagen Business School Denmark<br />

Andreas Werr Stockholm School of Economics Sweden<br />

Karin Winroth Gothenburg University Sweden<br />

7.7.6. Workshop at SCANCOR, Stanford, 16-17 September 1999<br />

Rolv Petter Amdam Norwegian School of Management Norway<br />

Thomas Armbrüster University of Reading UK<br />

Steinar Askvik University of Bergen Norway<br />

Nikolaus Beck University of Mannheim Germany<br />

Nils Brunsson SCORE, Stockholm Sweden<br />

Haldor Byrkjeflot University of Bergen Norway<br />

Lars Engwall Uppsala University Sweden<br />

Carin Eriksson Uppsala University Sweden<br />

Berit Ernst University of Mannheim Germany<br />

Bjarne Espedal Norwegian School of Economics Norway<br />

Andreas Fili Uppsala University Sweden<br />

Staffan Furusten SCORE, Stockholm Sweden<br />

Christina Garsten SCORE, Stockholm Sweden<br />

Royston Greenwood University of Alberta Canada<br />

Yong Suk Jang Stanford University USA<br />

Luchien Karsten University of Groningen The Netherlands<br />

Alfred Kieser University of Mannheim Germany<br />

Nils Kinch Uppsala University Sweden<br />

Matthias Kipping University of Reading UK<br />

Jan Lindvall Uppsala University Sweden<br />

Rose Xiaowei Luo Stanford University USA<br />

Christopher McKenna John Hopkins University USA<br />

James G. March Stanford University USA<br />

John Meyer Stanford University USA<br />

Hyeyoung Moon Stanford University USA<br />

119


Cecilia Pahlberg Uppsala University Sweden<br />

Walter Powell Stanford University USA<br />

Kjell Arne Røvik University of Tromsø Norway<br />

Martin Ruef Stanford University USA<br />

Charles-Clemens Rüling Copenhagen Business School Denmark<br />

Kerstin Sahlin-Andersson Uppsala University Sweden<br />

Jesper Strandgaard Pedersen Copenhagen Business School Denmark<br />

Anders Söderholm Royal Institute of Technology Sweden<br />

Roy Suddaby University of Alberta Canada<br />

Nick Tiratsoo University of Luton UK<br />

Kees van Veen University of Groningen The Netherlands<br />

Marc Ventresca Northwestern University USA<br />

Peter Walgenbach University of Mannheim Germany<br />

Eva Wallerstedt Uppsala University Sweden<br />

Linda Wedlin Uppsala University Sweden<br />

7.7.7. Workshop on Consultants, Reading, 15-16 October 1999<br />

Thomas Armbrüster University of Reading UK<br />

Jos Benders Nijmegen Business School The Netherlands<br />

Timothy Clark King’s College, London UK<br />

Lars Engwall Uppsala University Sweden<br />

Staffan Furusten SCORE, Stockholm Sweden<br />

Hallgeir Gammelsæter Molde University College Norway<br />

Odile Henry University of Paris France<br />

Luchien Karsten University of Groningen The Netherlands<br />

Alfred Kieser University of Mannheim Germany<br />

Matthias Kipping University of Reading UK<br />

Cecilia Pahlberg Uppsala University Sweden<br />

Kees van Veen University of Groningen The Netherlands<br />

Chris Wright University of New South Wales Australia<br />

7.7.8. Workshop on Management Education, Paris, 4-6 May 2000<br />

José Luis Alvarez IESE, Barcelona Spain<br />

Rolv Petter Amdam Norwegian School of Management Norway<br />

120


Peter van Baalen Erasmus University, Rotterdam The Netherlands<br />

Sami Boutaiba Copenhagen Business School Denmark<br />

Haldor Byrkjeflot University of Bergen Norway<br />

Laurence de Carlo ESSEC, Paris France<br />

Roy Edwards University of Southhampton UK<br />

Lars Engwall Uppsala University Sweden<br />

Giuliana Gemelli University of Bologna Italy<br />

Claudia Gross Germany<br />

Tina Hedmo Uppsala University Sweden<br />

Luchien Karsten University of Groningen The Netherlands<br />

Matthias Kipping University of Reading UK<br />

Ragnhild Kvålshaugen Norwegian School of Management Norway<br />

Eirinn Larsen Norwegian School of Management Norway<br />

Birgitte Løland Norwegian School of Management Norway<br />

Bettina Mogensen Copenhagen Business School Denmark<br />

Cecilia Pahlberg Uppsala University Sweden<br />

Núria Puig Univ. Complutense de Madrid Spain<br />

Jesper Strandgaard Pedersen Copenhagen Business School Denmark<br />

Junko Takagi ESSEC, Paris France<br />

Minna Takala Helsinki University of Technology Finland<br />

Nick Tiratsoo University of Luton UK<br />

Behlül Üsdiken Sabanci University Turkey<br />

Agnete Vabø NIFU, Oslo Norway<br />

Linda Wedlin Uppsala University Sweden<br />

John Wilson Queen’s University, Belfast UK<br />

7.7.9 Conference on External Experts, Reading, 19-20 May 2000<br />

Doreen Arnoldus Vrije Universiteit Amsterdam The Netherlands<br />

Bram Bouwens University of Utrecht The Netherlands<br />

Ludovic Cailluet University of Toulouse France<br />

Joost Dankers University of Utrecht The Netherlands<br />

Wilfried Feldenkirchen University of Erlangen-Nuremberg Germany<br />

Paul Hek Erasmus University, Rotterdam The Netherlands<br />

Susanne Hilger University of Erlangen-Nuremberg Germany<br />

121


Ulrich Nocken University of Düsseldorf Germany<br />

Judy Slinn Oxford Brookes University UK<br />

Judith Wale University of Warwick UK<br />

Horst Wessel Mannesmann Archives Germany<br />

7.7.10. Round Table on Consultant-Client Relationships, Toulouse, 20 June 2000<br />

Patrick Antier A. D. Little, Paris France<br />

Gilles Arnaud Groupe ESC, Toulouse France<br />

Jacques Igalens University of Toulouse France<br />

Christian Mille PricewaterhouseCoopers France<br />

Bernard Ramanantsoa HEC, Paris France<br />

Bruno Rosellini la Poste France<br />

Gérard de Saint-Rémy Chambre Syndicale de l'Aluminium France<br />

7.7.11. Summer School outside Helsinki, 25 June-1 July 2000<br />

Celeste Amorim University of Reading UK<br />

Drew Baldwin Umeå University Sweden<br />

Paul Collin University of Lyon France<br />

Cristina Crucini University of Reading UK<br />

Siw Fosstenløkken Norwegian School of Management Norway<br />

Claudia Gross University of Reading UK<br />

Jussi Halttunen University of Jyväskylä Finland<br />

Tina Hedmo Uppsala University Sweden<br />

Helle Hein Copenhagen Business School Denmark<br />

Aurora Ingles Vendrell IESE, Barcelona Spain<br />

Signe Jarlov Copenhagen Business School Denmark<br />

Linn Johansson Swedish School of Economics Finland<br />

Mirel Leino Swedish School of Economics Finland<br />

Jon Erland Lervik Norwegian School of Management Norway<br />

Otieno Mbare Åbo Akademi Finland<br />

Sölvi Nilsen Norwegian School of Management Norway<br />

Jesper Piihl University of Southern Denmark Denmark<br />

Atle Raa Norwegian School of Management Norway<br />

Majbritt Rostgaard Evald University of Southern Denmark Denmark<br />

122


Kaisa Snellman Swedish School of Economics Finland<br />

Michael Taarnby Århus University Denmark<br />

Tuija Toivola Espoo Vantaa Polytechnic Finland<br />

Linda Wedlin Uppsala University Sweden<br />

Emma Vironmäki University of Tampere Finland<br />

Sari Yli-Kauhaluoma Helsinki School of Economics Finland<br />

7.7.12. Track at the 16 th EGOS Colloquium in Helsinki, 2-4 July 2000<br />

Antti Ainamo Helsinki School of Economics Finland<br />

José Luis Alvarez IESE, Barcelona Spain<br />

Rolv Petter Amdam Norwegian School of Management Norway<br />

Celeste Amorim University of Reading UK<br />

Jos Benders Nijmegen Business School The Netherlands<br />

Nils Brunsson Stockholm School of Economics Sweden<br />

Haldor Byrkjeflot University of Bergen Norway<br />

Chris Carr University of Edinburgh UK<br />

Timothy Clark King’s College, London UK<br />

Lars Engwall Uppsala University Sweden<br />

Berit Ernst University of Mannheim Germany<br />

Michael Faust University of Göttingen Germany<br />

Valerie Fournier Keele University UK<br />

Michal Frenkel Tel Aviv University Israel<br />

Beyza Furman Istanbul Bilgi University Turkey<br />

Staffan Furusten SCORE, Stcokholm Sweden<br />

Hallgeir Gammelsæter Molde University College Norway<br />

Clara Eugenia García Universidad Carlos III de Madrid Spain<br />

Christopher Grey University of Cambridge UK<br />

Stefan Heusinkveld Nijmegen Business School The Netherlands<br />

Arzu Iseri Bogazici University, Istanbul Turkey<br />

Serdar Karabati Istanbul Bilgi University Turkey<br />

Alfred Kieser University of Mannheim Germany<br />

Ragnhild Kvålshaugen Norwegian School of Management Norway<br />

Jon Erland Lervik Norwegian School of Management Norway<br />

Randi Lunnan Norwegian School of Management Norway<br />

123


Carmelo Mazza IESE, Barcelona Spain<br />

Michael Mayer University of Glasgow UK<br />

Bill McQueen University of Brighton UK<br />

Keith Perks University of Brighton UK<br />

Kjell Arne Røvik University of Tromsø Norway<br />

Janne Tienari Lappeenranta Univ. of Technology Finland<br />

Laura Mercer Traavik Norwegian School of Management Norway<br />

Silviya Svejenova Nedeva IESE, Barcelona Spain<br />

Linda Wedlin Uppsala University Sweden<br />

Richard Whittington University of Oxford UK<br />

7.7.13. Workshop on the Management Advice Industry, Brussels 17-18 November 2000<br />

Jonas Bäcklund SCORE, Stockholm Sweden<br />

Isabelle Berreri-Hofmann CNRS-HEC, Paris France<br />

Anthony Berry Manchester Business School UK<br />

Thomas Borghoff Universität Dortmund Germany<br />

Timothy Clark King’s College, London UK<br />

Lars Engwall Uppsala University Sweden<br />

Carin Eriksson Uppsala University Sweden<br />

Robert Fildes Lancaster University UK<br />

Robin Fincham Stirling University UK<br />

Clara Eugenia García Universidad Carlos III de Madrid Spain<br />

Lyn Glanz Erasmus University, Rotterdam Switzerland<br />

Brad Jackson Victoria University of Wellington New Zealand<br />

Matthias Kipping University of Reading UK<br />

Jim Kitay University of Sydney Australia<br />

Stuart Macdonald University of Sheffield UK<br />

Daniel Ondrack University of Toronto Canada<br />

Michael Power London School of Economics UK<br />

Denis Saint-Martin Université de Montreal Canada<br />

Gerhard Smid SIOO, Utrecht The Netherlands<br />

Janne Tienari Lappeenranta University of Tech. Finland<br />

Iolanda Vieira Escola Superior de Technologia Portugal<br />

Klaasjan Visscher University of Twente The Netherlands<br />

124


Andreas Werr Stockholm School of Economics Sweden<br />

Christopher Wright University of New South Wales Australia<br />

7.7.14. Workshop on the Management Media Industry, Barcelona 1-3 December 2000<br />

José Luis Alvarez IESE, Barcelona Spain<br />

Henrik Bäckström Åbo Akademi Finland<br />

Tania Becerra IESE, Barcelona Spain<br />

Jos Benders Nijmegen Business School The Netherlands<br />

Haldor Byrkjeflot University of Bergen Norway<br />

Chris Carter University of Leicester UK<br />

Timothy Clark King’s College, London UK<br />

Ianna Contardo Warwick Business School UK<br />

Lars Engwall Uppsala University Sweden<br />

Michal Frenkel Tel Aviv University Israel<br />

Beyza Furman Istanbul Bilgi University Turkey<br />

Ian Graham University of Edinburgh UK<br />

Claudia Gross University of Reading UK<br />

Tina Hedmo Uppsala University Sweden<br />

Stefan Heusinkveld Nijmegen Business School The Netherlands<br />

Arzu Iseri Bogazici University, Istanbul Turkey<br />

Brad Jackson Victoria University of Wellington New Zealand<br />

Signe Jarlov Copenhagen Business School Denmark<br />

Peter Kjær Copenhagen Business School Denmark<br />

Roy Langer Copenhagen Business School Denmark<br />

Boje Larsen Copenhagen Business School Denmark<br />

Ashley Lloyd University of Edinburgh UK<br />

Carmelo Mazza Copenhagen Business School Denmark<br />

Frank Mueller University of Leicester UK<br />

Tatiana Pipan Università di Roma Italy<br />

Anette Risberg Jönköping Int. Business School Sweden<br />

Kerstin Sahlin-Andersson Uppsala University Sweden<br />

Harry Scarbrough University of Leicester UK<br />

Yehouda Shenhav Tel Aviv University Israel<br />

Roger Slack University of Lancaster UK<br />

125


Jesper Strandgaard Pedersen Copenhagen Business School Denmark<br />

Ahmet Suerdem Istanbul Bilgi University Turkey<br />

Jacky Swan Warwick Business School UK<br />

Janne Tienari Lappeenranta Univ. of Technology Finland<br />

Eero Vaara Helsinki School of Economics Finland<br />

Linda Wedlin Uppsala University Sweden<br />

Robin Williams University of Edinburgh UK<br />

7.7.15. Workshop on Implementation, Molde 4-6 May 2001<br />

Rolv Petter Amdam Norwegian School of Management Norway<br />

Celeste Amorim University of Reading UK<br />

Nikolaus Beck University of Mannheim Germany<br />

Ove Bjarnar Molde University College Norway<br />

Christian de Cock University of Exeter UK<br />

Lars Engwall Uppsala University Sweden<br />

Krista Finstad-Milion University of Metz France<br />

Hallgeir Gammelsæter Molde University College Norway<br />

Ingmar Gehrke ESSEC, Paris France<br />

Matthias Kipping University of Reading UK<br />

Michael Mayer University of Glasgow UK<br />

Turid Moldenæs University of Tromsø Norway<br />

Frank Mueller University of Leicester UK<br />

Rudi Rozman University of Ljubljana Slovenia<br />

Philippe Zarlowski ESSEC, Paris France<br />

Sükrü Özen Baskent University Turkey<br />

7.7.16. Track at the 17 th EGOS Colloquium in Lyon, 5-7 July 2001<br />

Katerina Adam Stockholm University Sweden<br />

Sverker Alänge Chalmers University of Technology Sweden<br />

Rolv Petter Amdam Norwegian School of Management Norway<br />

Doreen Arnoldus Vrije Universiteit Amsterdam The Netherlands<br />

Jos Benders Nijmegen Business School The Netherlands<br />

Jelle Bezemer University of Groningen The Netherlands<br />

Morten Brattvoll Bodø Regional University Norway<br />

126


Mike Bresnen Warwick Business School UK<br />

Haldor Byrkjeflot University of Bergen Norway<br />

Ludovic Cailluet University of Toulouse France<br />

Ian Clark Demontfort University, Leicester UK<br />

Christian Defelix Grenoble University France<br />

Robin Fincham Stirling University UK<br />

Nils Finstad Nordland Research Institute UK<br />

Peter Fleming University of Melbourne Australia<br />

Hallgeir Gammelsæter Molde University College Norway<br />

Johan Hansson Stockholm University Sweden<br />

Sture Berg Helgesen University of Bergen Norway<br />

Stefan Heusinkveld Nijmegen Business School The Netherlands<br />

Jim Kitay University of Sydney Australia<br />

Gro Kvåle Bodø Regional University Norway<br />

Ragnhild Kvålshaugen Norwegian School of Management Norway<br />

Jon Erland Lervik Norwegian School of Management Norway<br />

Pascal Miconnet Chalmers University of Technology Sweden<br />

Núria Puig Univ. Complutense de Madrid Spain<br />

Robin Roslender Stirling University UK<br />

John Damm Scheuer Copenhagen Business School Denmark<br />

Ørjan Stene University of Bergen Norway<br />

Andrew Sturdy University of Melbourne Australia<br />

Jacky Swan Warwick Business School UK<br />

Janne Tienari Lappeenranta Univ. of Technology Finland<br />

Kees van Veen University of Groningen The Netherlands<br />

Sally Woodward City University Business School UK<br />

127

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