Poorly Built by Pulte No Different at Del Webb

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63% Reported Construction Defects Sixty-three percent of Pulte and Del Webb homeonwers who participated in our survey reported their homes had construction defects. Taken together, homeowners identified defects with nearly every aspect of home construction: foundation, roofing, electrical, stucco, air conditioning, windows, plumbing, drywall, painting among others. “I am one of 600 owners in this complex and we all have major defects that are not being addressed or we’re just lied to. Lawsuits are being drawn up as I write.” Pulte home framing. Ridgemont Heights tract. Adelanto, California. April 8, 2008. - Pulte “Sierra Canyon” homeowner, Reno, Nevada “Walls bowed, broken roof tiles, damaged baseboards, sloppy paint on exterior and interior, block wall has many chips and unpainted areas, yard was too low, some rooms are constantly much warmer than others when using AC, no exhaust fan works, windows are very cheap and made poorly, front door sags, cabinets and counter have defects, and many others.” - Pulte “Stetson Valley” homeowner, Phoenix, Arizona "Foundation has a crack running from one side of the house to the other. Shingles have blown off the roof in high winds. Many cracks in the stucco of the house." Del Webb home facia board. Solera tract. Chandler, Arizona. January 15, 2008. - Del Webb "Sun City Anthem" homeowner, Henderson, Nevada 6
44% Dissatisfied with Pulte’s Response Nearly half of those Pulte and Del Webb homeowners who reported construction defects were “Dissatisfied” or “Very Dissatisfied” with the company’s response to defects they brought to the builder’s attention. “Totally unwilling to deal with major problems. They fixed minor cosmetic complaints but take NO responsibility for major defects. They are not willing to make necessary major repairs to achieve comfort expected in a home sold for over half a million dollars.” - Del Webb “Sun City Anthem” homeowner, Henderson, Nevada “Lack of initiative or very slow in response time. Had to do multiple follow-ups to have someone come here to fix things. Had a bad experience with one of Pulte’s customer representatives. He didn’t want to assist in solving my problem and was very arrogant in dealing with my concerns even though the defectiveness was their responsibility.” - Pulte “Rancho Summit Heritage” homeowner, Rancho Cucamonga, California “They were ordered by Nevada State Contractors Board to fix the house and the uncompacted soil problems at front and back of house. They refused, were fined but never did anything.” - Pulte “Silverstone” homeowner, Las Vegas, Nevada Pulte home ceiling. Presidio Del Valle tract. Sahuarita, Arizona. December 2, 2005. 7
Page 1 and 2: Poorly Built by Pulte No Different
Page 3 and 4: Pulte’s Junk Debt Isn’t the Onl
Page 5: 2008 Survey: 872 Arizona, Nevada an
Page 9 and 10: A “Limited Warranty” ... with a
Page 11 and 12: American Dream, or Nightmare? “Th

Poorly Built by Pulte No Different at Del Webb

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