Annual Report - Bartels Retirement Community
Annual Report - Bartels Retirement Community
Annual Report - Bartels Retirement Community
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2010<br />
<strong>Annual</strong> <strong>Report</strong>
Our Mission:<br />
Enriching lives through quality<br />
services and Christian care.<br />
Our Vision:<br />
2010<br />
<strong>Annual</strong> <strong>Report</strong><br />
to be the premier retirement<br />
community of choice.<br />
2010 will be remembered as an incredible year in <strong>Bartels</strong> history as we made progress towards<br />
mapping our future and setting plans into motion. Moving forward in our quest for culture change<br />
included helping residents live their lives to the fullest and enhancing an important campus project –<br />
<strong>Bartels</strong> Skilled Nursing and Rehabilitation Center. Changes in our operations resulted in hiring a new<br />
full-time Chaplain, Pastor Al Bidne, to lead our Christian ministry; and promoting Teresa Krueger to<br />
licensed Administrator for Woodland Terrace and Evergreen Arbor. In addition to making significant<br />
progress towards improving services for our residents, our hard work was validated during the annual<br />
state DIA survey process. Our financial position improved in 2010, despite the slow economic<br />
environment and progress was demonstrated in clinical quality measures and customer satisfaction<br />
survey scores.<br />
A glimpse into our future looks like this – we are seeking opportunities to better serve the community<br />
and to offer more choices/services for our residents. We continue to focus on our Resident’s First<br />
philosophy to help our staff prioritize their daily activities, and to place a high priority on our culture<br />
change initiative which gives basic individualized life choices to the residents. We are in a major<br />
transformation in Woodland Terrace as we strive to create the “ideal” nursing center. <strong>Bartels</strong> Lutheran<br />
<strong>Retirement</strong> <strong>Community</strong> is poised for growth, change and new opportunities in 2011 and beyond. Our<br />
strategic goals for the future include: Growth in Continuum, Growth in Development Funds, Continued<br />
Focus on Quality First and Emphasis on <strong>Community</strong>. We remain focused on our mission of “Enriching<br />
lives through quality services and Christian care” which lays the foundation for our vision, “To be the<br />
premier retirement community of choice.”<br />
-Debra K. Schroeder, President/CEO
2010 Board of Directors<br />
Doug Miller, Chair Dr. Kerrie Bossard Richard Carlson Rev. Dennis Dickman<br />
Eugene Drape Steve Egli Mark Hanawalt JoAn Headington Kathy Olson<br />
2010 Board of Trustees<br />
Eugene Drape, Chair Keith Collins Lois Coonradt Bill Hamm Scott Leisinger<br />
Clair Lensing Cassie Luze Betty Westmeyer Lorna Wissink
“We are so excited to begin utilizing the<br />
new space; we won’t have to ‘simulate’<br />
tasks – now we can do them, just like they<br />
would be done at home.”<br />
-Tina Pollock, Certified Occupational<br />
Therapist Assistant<br />
H
Healing<br />
Taylor Physical Therapy Associates<br />
continues to work in close partnership with<br />
<strong>Bartels</strong> Lutheran <strong>Retirement</strong> <strong>Community</strong> to meet<br />
the needs of individuals in our community. Within<br />
the assisted living and nursing home settings, therapists<br />
work closely with nursing staff to ensure that<br />
every resident is functioning at their highest level,<br />
from getting up and getting dressed in the morning<br />
to walking to activities. People suffering a set-back<br />
due to injury or illness can rest comfortably in the<br />
skilled nursing and rehabilitation wing, knowing<br />
that all staff are working together to help them reach<br />
their goal of returning home as soon as possible.<br />
Collective input from the community, nursing and<br />
therapy staff has been compiled to ensure that the<br />
new skilled wing will meet and exceed needs of<br />
those individuals recovering from hospitalization.<br />
The new rehab space will allow therapists to focus<br />
on optimizing the function of patients; working in a<br />
realistic environment on those tasks which matter<br />
most to them.
The interaction between residents is observed<br />
daily at <strong>Bartels</strong> in the dining room, through activities<br />
and as they live side by side. However, intergenerational<br />
relationships are not always as apparent. Over the past<br />
four years, Myrtle Waidelich has been making<br />
connections with various Wartburg students through the<br />
“Aging in a Changing Society” course and the<br />
Adopt-A-Grandparent program. “I have really seen some<br />
of them grow up through the years. There are things<br />
these students do that I wouldn’t think of doing and<br />
things I have experienced that they can’t believe!” says<br />
Waidelich.<br />
Residents also enjoy interaction with elementary school<br />
students who partake in various activities alongside<br />
them. Ruth Dreier likes when the kids come; she thinks<br />
they like to visit as well. “One of the girls that visits<br />
always looks for me so she can sit by me,” Dreier says.<br />
The connections that are made between the residents<br />
and these youth are irreplaceable. Lessons are learned<br />
by all and memories are made that will last a lifetime.
Sharing<br />
“At St. Paul’s, we are grateful for our partnership with <strong>Bartels</strong>.<br />
The fifth graders develop special relationships with their friends<br />
through monthly visits. These experiences provide opportunities<br />
for students to hear the life stories and appreciate the gifts of<br />
senior friends. They become comfortable visiting with seniors and<br />
learn to love and respect the older generation.”<br />
-Principal Christi Lines
“Everybody needs a leader and a servant at one time or<br />
another, so that he may be reasonably happy in this life<br />
and be supremely happy with Him forever in the next.”<br />
-Bob Smith, Woodland Terrace Resident<br />
Connecting
As chaplain of <strong>Bartels</strong> Lutheran <strong>Retirement</strong><br />
<strong>Community</strong>, I am one to whom the Apostle Paul refers<br />
as a ‘steward of the mysteries of God.’ (I Cor. 4:1) That<br />
is, one who has received the truths of Jesus and His love<br />
from others, made it a part of his or her own faith story<br />
and shares those truths with others. With that<br />
understanding, the residents are also ‘stewards of the<br />
mysteries of God’, as are the staff who work here, those<br />
who visit and those who support the continued ministry<br />
of <strong>Bartels</strong> Lutheran <strong>Retirement</strong> <strong>Community</strong>. Individually,<br />
our ‘stewardship of the mysteries of God’ is being shared<br />
through our unique place in life – regardless of age or<br />
circumstance. Together, it is what connects us to those<br />
who have gone before us, those around us and those who<br />
shall follow us. At <strong>Bartels</strong> Lutheran <strong>Retirement</strong><br />
<strong>Community</strong>, the ‘mysteries of God’ are being received,<br />
lived and shared in thought, word and deed.<br />
- Pastor Al Bidne
<strong>Bartels</strong> Lutheran <strong>Retirement</strong> <strong>Community</strong>’s<br />
mission of enriching lives through quality services and<br />
Christian care extends to all levels of care in the<br />
<strong>Bartels</strong> community. The vision for Eisenach Village,<br />
<strong>Bartels</strong> newest development, came from a desire to<br />
provide true independent living for active adults in the<br />
spectrum of the <strong>Bartels</strong> continuum of care. The<br />
townhome neighborhood marked one year of serving<br />
active adults over the age of 55 in late 2010.<br />
Eisenach Village is a unique type of active adult<br />
community with a focus on freedom... freedom from the<br />
chores and home maintenance of everyday life and<br />
freedom to experience the lifestyle, leisure and learning<br />
that the community offers. Eisenach Village showcases<br />
architecturally appealing and thoughtfully designed<br />
homes with amenities to enhance a carefree lifestyle<br />
and match the interests and desires of active adults. It<br />
is located just north of the <strong>Bartels</strong> Lutheran <strong>Retirement</strong><br />
<strong>Community</strong> campus and west of the Wartburg College<br />
campus.
“I have a sense of security living at Eisenach Village. It’s<br />
good to have people around that care.”<br />
-Kirsten Hafferman, Eisenach Village Resident<br />
Embracing
“I love being here; I enjoy the activities, the food and the<br />
staff. It’s a very nice place to be if you can’t be alone.”<br />
-Margaret Coddington<br />
Enriching
<strong>Bartels</strong> Lutheran <strong>Retirement</strong> <strong>Community</strong> is<br />
a leading Cedar Valley provider of accommodation, care<br />
and services for seniors. Our ‘residents first’ philosophy<br />
is built on a 57-year history of enriching lives with<br />
choices in community living, warm hospitality and<br />
compassionate care. Because we understand that senior<br />
living means different things to different people, our<br />
lifestyle services are aimed at respecting and honoring<br />
residents individually. We offer a variety of living<br />
choices: Life at Eisenach Village, our 55+ active adult<br />
living community, allows residents to take back their<br />
weekends with maintenance free living. Eichhorn Haus<br />
independent living offers a safe and secure environment<br />
of apartment style living without the hassles of home<br />
ownership. The personalized, supportive services and<br />
health care at Linden Place assisted living are designed<br />
to help residents with their daily living activities. Our<br />
staff works with a shared commitment to meet the<br />
lifestyle changes and diverse needs of our residents and<br />
their families.
Each year, <strong>Bartels</strong> Lutheran <strong>Retirement</strong> <strong>Community</strong><br />
continues to advance its mission of enriching lives<br />
through quality services and Christian care. Thank you<br />
for your generous support to the annual fund and the<br />
<strong>Bartels</strong> Memorial Foundation. Each gift helps to make a<br />
difference in the lives of our residents and ensures the<br />
continuance of our chaplaincy program and<br />
resident-focused activities through art, music and<br />
horticultural therapy. We are grateful for your<br />
partnership in our mission.<br />
-Barb Bridges<br />
Vice President of Marketing & Development
Giving<br />
“Each area of [my] service has enhanced the others. My time<br />
as a volunteer has deepened my understanding of <strong>Bartels</strong>, and<br />
I use that knowledge while making decisions on the Board of<br />
Directors and Trustees. I’ve learned through my experience on<br />
the Board how charitable contributions directly affect the lives<br />
of <strong>Bartels</strong>’ residents. My goal has been to help make <strong>Bartels</strong> a<br />
better place, and I hope I’ve done that.”<br />
-Gene Drape, <strong>Bartels</strong> Friends for the Future
Friends for the Future is composed of individuals who have chosen to support<br />
<strong>Bartels</strong> through a Memorial Foundation gift of $10,000 or more. We are grateful for each<br />
planned gift that helps secure the future of our mission.<br />
Alvin & Jeanette Bahlmann<br />
Craig Bahlmann<br />
Roger & Ellen Bauer<br />
Adelheid Bauhs<br />
Fred & Barb Bridges<br />
Vern & Jean Byl<br />
Lois Coonradt<br />
Rev. Dennis & Karen Dickman<br />
Dan Diercks<br />
Gene W. Drape<br />
Edward & Phyllis Droste<br />
Elaine Ehlers<br />
Judy Engelbrecht<br />
Lois Felderman<br />
Jean Fredrick<br />
Robin Gaines<br />
William & Janis Heckroth<br />
Dorothy Hertel<br />
Earl & Mary Jean Hillman<br />
Jodie Iserman<br />
Al & Kathy Janssen<br />
Laurence Johnson<br />
Orlin Kelling<br />
Hanna Langholz<br />
Cassie & Randy Luze<br />
Ron Matthias<br />
Marcia Meyer<br />
Daniel Moeller<br />
Fran Mueller<br />
Ann Philippi<br />
Maxine Phipps<br />
Dr. James & Evelyn Rathe<br />
Richard & Sandra Roach<br />
William & Ruth Schabacker<br />
Dick & Deb Schroeder<br />
Ellsworth Shields<br />
Neil Smith<br />
Judy Snyder<br />
Carl A. Thomsen<br />
Pastor Keith & Virgina<br />
Tomlinson<br />
Russell & Betty Westmeyer<br />
Duaine & Charlotte Westpfahl<br />
Lorna Wissink<br />
Rev. Edgar & Verona Zelle<br />
Lester L. Zelle<br />
We are grateful for each gift, and know how important it is to our donors to respect their<br />
wishes and assure that every donation made will be used to support the needs of <strong>Bartels</strong><br />
friends and neighbors. Direction for planned gifts may be considered for the following:<br />
• The <strong>Bartels</strong> Memorial Foundation: Established in 1984, the endowment fund strengthens<br />
<strong>Bartels</strong> with funds to meet needs of today’s residents and to assure care for residents in the<br />
future.<br />
• The <strong>Bartels</strong> Chaplaincy Endowment Fund: Established in 1997, this fund supports <strong>Bartels</strong>’<br />
Christian mission and commitment to serving the spiritual needs of its residents and assures<br />
the presence of full-time Chaplaincy services at <strong>Bartels</strong> in the future. A financial gift to the<br />
Chaplaincy Endowment, allows you leave a part of yourself, your values and your Christian<br />
heritage to future generations.<br />
• The <strong>Bartels</strong> Good Shepherd Fund: Established in 2009, this is a benevolent assistance fund<br />
designed for our residents who need additional financial aid to cover the full cost of their care.<br />
Your gift means helping to keep a promise to our residents and offers an opportunity to bless<br />
others through a generous gift. It’s the spirit of neighbor helping neighbor that adds strength<br />
and kindness to our mission.
<strong>Bartels</strong> Lutheran <strong>Retirement</strong> <strong>Community</strong> is grateful for the support received from<br />
Businesses & Organizations through sponsorship of <strong>Bartels</strong> programs and activities<br />
and through direct donations. We thank these generous community leaders for investing in<br />
our mission.<br />
Advantage Administrators<br />
Cabinets Galore<br />
Elsamiller Electric<br />
First Insurance Services<br />
First National Bank<br />
GMT Corporation<br />
Hawkeye Foodservice Distribution<br />
Kaiser-Corson Funeral Homes<br />
Krueger Auto & Truck Villa<br />
Lincoln Savings Bank<br />
Martin Health Services Pharmacy<br />
Meyer Pharmacy<br />
Rada Manufacturing Company<br />
Security State Bank<br />
Spahn & Rose Charitable Foundation<br />
State Bank & Trust Company<br />
Steege Construction<br />
Tatroe Electric<br />
Taylor Physical Therapy Associates<br />
Tenenbaum’s Jewelry<br />
The Anna <strong>Bartels</strong> Society recognizes annual donors who make cumulative gifts of<br />
$1,000 or more during the fiscal year. <strong>Bartels</strong> Lutheran <strong>Retirement</strong> <strong>Community</strong> was founded<br />
upon the spirit of giving with a 1954 bequest from Anna <strong>Bartels</strong>. Today, Anna’s dream is<br />
flourishing, and through the generosity of our donors, <strong>Bartels</strong> has stretched to meet the<br />
changing needs and demands of senior adults and their families.<br />
$25,000 +<br />
David F. Bolger Foundation<br />
$10,000-$24,999<br />
Gene Drape<br />
David Lageschulte<br />
$5,000-$9,999<br />
Stan & Doris Feuchtwanger<br />
Hiltrude Gronewold<br />
Anonymous<br />
$2,500-$4,999<br />
Taylor Physical Therapy<br />
Associates<br />
First National Bank<br />
Security State Bank<br />
State Bank & Trust<br />
Ed & Marsha Droste<br />
$1,000-$2,499<br />
Redeemer Lutheran Church<br />
Thrivent Financial for<br />
Lutherans- Bremer County<br />
Northeastern Iowa Synod<br />
of ELCA<br />
GMT Corporation<br />
Frederic & Phyllis<br />
Krumwiede<br />
Lincoln Savings Bank<br />
Laura Clewell<br />
Dan Diercks<br />
Ruth Grawe<br />
Margaret Coddington<br />
Doug & Janice Miller<br />
Steve & Pam Egli<br />
Dr. Henry & Joan Hanson<br />
Lester L. Zelle<br />
Clair Lensing<br />
Mark Homan<br />
JoAn Headington<br />
Dr. Kerrie Bossard<br />
Maureen Engebretson
Our <strong>Annual</strong> Fund helps support the ongoing expenses of the activties and therapies<br />
that make <strong>Bartels</strong> a wonderful community for our senior adults. Music, art and horitculture<br />
therapy, a full schedule of actitvities and a full-time Chaplaincy program are a part of every<br />
day life here because of our donors’ generous gifts.<br />
Advantage Administrators<br />
AEA Bremwood Staff<br />
Karen Arens<br />
Virgil Arns<br />
Nancy Atzen<br />
Michael & Evelyn Aubrey<br />
Hank & Jo Bagelmann<br />
Dorothy Bahlmann<br />
Alvin & Jeannette Bahlmann<br />
Duane & Ann Bahlmann<br />
Maxine Baker<br />
Anna Ball<br />
Clyde W. Balvanz<br />
Bruce & Laurie <strong>Bartels</strong><br />
James C. Bast<br />
Roger & Ellen Bauer<br />
Adelheid Bauhs<br />
Robert & Sheryl Baumann<br />
James & Yvonne Beam<br />
Gerald & Anne Becker<br />
Marvin & Eileen Behrens<br />
Agnes Benning<br />
Donald & Marlys Berg<br />
Carroll Berg<br />
Norman & Sandra Bergman<br />
Harley & Betty Bergman<br />
Dr. Michael & Deborah Berstler<br />
Jeanette Bidne<br />
Roger & Barbara Bishop<br />
Barbara Bjorgan<br />
Rudy & Joyce Bjorkquist<br />
Burton & Delores Boevers<br />
Veda Bohlen<br />
Ruth E Bongard<br />
Roger & Nancy Bonorden<br />
Charles & Janet Bonzer<br />
Walter & Ramona Bouzard<br />
Arlene & Mark Bradley<br />
Ernest & Verna Brandt<br />
Donald & Deborah Brandt<br />
Dale & Pamela Brickman<br />
Fred & Barb Bridges<br />
Tracy Bright<br />
Donald Brown<br />
Eugene & Mary Jean Brown<br />
Dr. John & Edna Brunkhorst<br />
Bri Brunner<br />
Harold & Charlene<br />
Burington<br />
Gary & Mary Burke<br />
Elsie M. Busse<br />
Vern & Jean Byl<br />
Cabinets Galore<br />
Craig & Dorothy Campbell<br />
Jean Canfield<br />
Rhonda Capper<br />
John & Lavonne Card<br />
Richard Carlson<br />
Audrey Carmichael<br />
Cora Carter<br />
Dorothy Carver<br />
Alan & Phyllis Charlson<br />
Robert & Arleen Christian<br />
Viann Clancy<br />
Russell & Melissa Clarke<br />
Roland & Erma Clausing<br />
Craig & Jean Clausing<br />
Rockwell Collins<br />
Wilma Cooley<br />
Lois Coonradt<br />
Bill & Debra Coonradt<br />
Cathy Copic<br />
Robert and Deloris Copic<br />
Richard & Loretta Corwin<br />
Celeste & John Craemer<br />
DeVere & Norma Creger<br />
Jack & Barbara Dahlby<br />
Kathi Dana<br />
Beverly Davis<br />
Rex & Norma DeLavergne<br />
Rev. Dennis & Karen<br />
Dickman<br />
Mildred Dieter<br />
Mary Anne & Eugene Dietz<br />
Carl Dillon<br />
Alfred & Ruth Disrud<br />
Helen Dooly<br />
JoLynn Dorrance<br />
LeeAnn Doty<br />
Brandon E. Doty<br />
Elaine Dove<br />
Madeline Dowell<br />
Susan & Peter Downs<br />
David & Phoebe Drape<br />
Dr. Dan & Carolyn Eggers<br />
Sonia Eggleston<br />
Herbert & Barb Egts<br />
Elaine Ehlers<br />
Ivan & Elaine Ehrich<br />
Eichhorn Haus Residents<br />
William & Mary Sue Ellinger<br />
Marlys Ellison<br />
Elsamiller Electric<br />
Judy Engelbrecht<br />
Loretta Enos<br />
David & Janice Van Erem<br />
Anna H. Everding<br />
David & Marianne Farran<br />
Paul & Elaine Farrell<br />
Marian Fasse<br />
Marlene Fasse<br />
Hilda Fedeler<br />
Glenn & Gail Fenneman<br />
First Insurance Services<br />
Hazel M. Blondie Fliehler<br />
Glen Fobes<br />
Marvin & Kathy Folkerts<br />
Dustin Folkerts<br />
Jon & Carolyn Ford<br />
Christopher & Mary Foy<br />
Franklin Furniture Company<br />
Chris Fredrick<br />
David & Merry Fredrick<br />
Gloria Fredrick<br />
Wilmut & Marion Fruehling<br />
Miriam Frush<br />
Betty Gambaiani<br />
Dennis & Judy Gamble<br />
Diane & Don Garner
Rev. Darrel & Jeanette<br />
Gerrietts<br />
David & Dixie Ghormley<br />
Nancy Giesler<br />
Ken & Beth Giesmann<br />
Judy & Leon Glaspie<br />
Leigh Gleason<br />
David & Lorraine Gleason<br />
Kurt & Julie Gleason<br />
Judy Gleason<br />
Rebecca Gleason<br />
Mel, Sr. & Catherine<br />
Gonnerman<br />
Lowell D. Goodenbour<br />
Gosling & Company<br />
Grace Lutheran Church<br />
Women<br />
Alice Grawe<br />
Hazel Gritzner<br />
Troy and Jody Groen<br />
James Gronewold<br />
Cheri & Thomas Gronoski<br />
David & Lois Hagedorn<br />
Bill Hamm<br />
Warren & Barbara<br />
Hanneman<br />
Willis & Patricia Hansen<br />
Alice O. Hansen<br />
Florene Happel<br />
Richard & Kathleen Hardwig<br />
Harlan Bremee Family<br />
Gracia Harms<br />
Duane & Diane Harms<br />
Joyce & Richard Harms<br />
Timothy and Joan Harringa<br />
Nancy Dietz & Stephen<br />
Harris<br />
Ardith E. Hartman<br />
Vernon Hassman<br />
Gaylen & Lynda Hassman<br />
Hawkeye Foodservice<br />
Distribution<br />
Kent & Earlene Hawley<br />
John & Carol Heckman<br />
Jon & Karen Heimbinger<br />
Jeff & Mary Heimerl<br />
Renee Heine<br />
Janice Heineman<br />
Norma Heiser<br />
Helen Richmond Hencle<br />
Norman & Carol Herman<br />
Laverne & Joyce Heyer<br />
June & Tom Hicks<br />
R. Tod Highsmith<br />
Jessica Hinders<br />
Randi Hoerman<br />
David & Marlys Hoon<br />
Virginia Horton<br />
Charles and Ann Howe<br />
Willis & Jane Huck<br />
Marlyn and Janie Hull<br />
Dean & Barb Hutchison<br />
Gordon and Beverly<br />
Hutchison<br />
Rev. Arnold & Helen<br />
Imbrock<br />
Lucy Infelt<br />
Jodie Iserman<br />
Mildred Iserman<br />
Joeseph & Carol Jahnke<br />
Mike & Sharon Jahnke<br />
Al & Kathy Janssen<br />
Dorathy & Frank Jefferson<br />
Margaret Jensen<br />
Dick & Cheryl Jensen<br />
Oliver & Grace Johnson<br />
Susan & Beryl Jordan<br />
Dale & Donna Jung<br />
Kaiser-Corson Funeral<br />
Homes<br />
Patty & Jon Kaiser<br />
Robert and Christy Kalous<br />
Orlin Kelling<br />
Dr. Bill & Mary Lou Kelly<br />
Mary Kern<br />
Pastor Eugene & Clara<br />
Ketterling<br />
Kettner Circle<br />
James & Eleanor Killen<br />
Michael & VerJean King<br />
Donna Kittle<br />
Joyce Klintobe<br />
Klinger Ladies Aid<br />
Debra Kloster<br />
Vaughn & Joyce Knapp<br />
Virginia Knitt<br />
Marilyn Koch<br />
Reid & Marsha Koenig<br />
George & Lorraine Kohagen<br />
Louise Kollman<br />
Kathryn Koob<br />
Irene Koob<br />
Marilyn Korte<br />
Walter & Sharon Krambeck<br />
Rose Kramer<br />
Jerry & JoAnn Kramer<br />
Treno & Agnes Kramer<br />
Dr. Charles & Jean Kromer<br />
Krueger Auto & Truck Villa<br />
John Ylvisaker & Fern<br />
Kruger<br />
Arthur Kurtt<br />
Audrey Lage<br />
Esther Lageschulte<br />
Robert & Wendy Lamos
Lavern Lampe<br />
Hanna M. Langholz<br />
Pat Larson<br />
Carla Larson<br />
Marvin & Mary Larson<br />
Vern & Mary Latwesen<br />
Deloris Laube<br />
Scott & Molly Leisinger<br />
Donald Leisinger<br />
Susan Leone<br />
Lewis & Miriam Levick<br />
Gerald & Darlys Liddle<br />
Colleen Liming<br />
Michael Lindner<br />
Beth Lovejoy<br />
Cassie & Randy Luze<br />
Nancy & Paul Magnall<br />
L.J. Magnall<br />
Stephen & Elaine Main<br />
Paul & Anne Mardorf<br />
Clyde Maricle<br />
Martin Health Services<br />
Pharmacy<br />
Jennifer & David Matt<br />
Virgil & Mary Matthias<br />
Dennis Mattke<br />
Myron Max<br />
Dr. James & Maria Maixner<br />
Robert Mayeron<br />
Moira McCluney<br />
William & Jolene McCurdy<br />
John & Rosemary McKee<br />
Jim & Shirley McKenzie<br />
Kathleen & Timothy<br />
McKenna<br />
Barbara McWhirter<br />
Becky Meester<br />
Donald & Karen Meier<br />
Robert Meier<br />
Arthur Merck<br />
Virgil & Darlys Meswarb<br />
Meyer Pharmacy<br />
Harley Meyer<br />
James & Judy Meyer<br />
Brian & Brenda Meyer<br />
S. E. & Mary Frances Meyer<br />
Marcia Meyer<br />
Marie Meyne<br />
Bernard Mick<br />
Mildred Jenkins<br />
Richard & Diane Miller<br />
Darrell & Delores Miller<br />
Dr. Robert & Emily Miner<br />
Hannah Minikus<br />
Marlys Minnaert<br />
Karl & Janice Moe<br />
Daniel Moeller<br />
Marldine Moeller<br />
James & Sheryl Moeller<br />
Clarice Morrison<br />
Howard & Fran Mueller<br />
Mark Mueller<br />
Donna Mulder<br />
Leon & Janice Mulford<br />
Charles & Eunice Neil<br />
Gary & Cindy Nelson<br />
Roger & Donna Nelson<br />
Karl & Jan Nelson<br />
Jennie Nelson<br />
John & Dixie Neuhaus<br />
Robert & Marjorie<br />
Niederhauser<br />
Carol & Jim Nordhus<br />
Richard & Marilyn Oberheu<br />
Jody Ochsner<br />
Lynn & Kathy Olson<br />
G.R. Oltrogge<br />
Tamara Ott<br />
Marvin & Janice Ott<br />
Ethel Otto<br />
Mr. and Mrs. Richard Pagel<br />
Katie Pals<br />
Leonard Peebles<br />
Beverly Perry<br />
Dennis & Diane Peterka<br />
Carolyn & Jim Peters<br />
Margaret E. Phelps<br />
Ann Philippi<br />
Richard & Marilyn Pinkley<br />
Arvella & Darold Pipho<br />
Sylvia Poehler<br />
Cleo & Mary Porath<br />
Samantha L. Power<br />
Velda Prange<br />
Jo Pries<br />
Suzanne K. Pullen<br />
Rada Manufacturing<br />
Company<br />
Robert & Donna Rasmussen<br />
Dr. James & Evelyn Rathe<br />
Dr. Dave & Peggy Rathe<br />
Cindy & Dan Rector<br />
Redeemer Lutheran Church<br />
WELCA<br />
James Reicherts<br />
Rosemary Reicherts<br />
Marilyn Reinhardt<br />
Marge Reinhardt<br />
Wilma Reinking<br />
David & Peggy Reinking<br />
Marlys Richmann<br />
Kenneth, Jr. & Pamela Riggs<br />
Sandra Roach<br />
Dorothy Rodibaugh<br />
Dorothy Roiseland<br />
Myrna Ross<br />
Sue & Rod Rowland
Rev. Donna & Robert<br />
Ruggles<br />
Mildred Sanders<br />
Dennis Sandwisch<br />
Wayne & Marietta Sargeant<br />
William & Ruth Schabacker<br />
Ronald & Kathryn Schaefer<br />
Cindy Schake<br />
Lloyd Scharnhorst<br />
Brenda Schmadeke<br />
Jean M. Schmidt<br />
Donna Schmudlach<br />
Donald Schoof<br />
Dick & Deb Schroeder<br />
Marlene Schroeder<br />
Beulah & Duane Schuldt<br />
Emily Schumacher<br />
Berniece Schumacher<br />
Mary Severson<br />
David & Lori Sharp<br />
Shell Rock Music Assn.<br />
Edna I. Shipp<br />
William and Celia Simmer<br />
Arlis & Dennis Sinclair<br />
Carl Smith<br />
Dorothy Smith<br />
Dean & Sandra Soash<br />
Wayne & Arlys Soeder<br />
John Solberg<br />
Rachel Soldwisch<br />
Spahn & Rose Charitable<br />
Foundation<br />
Crystal Spencer<br />
Teresa Spohn<br />
St. Paul’s Lutheran School<br />
St. Peter WELCA<br />
St. Peter Lutheran Church<br />
Penelope State<br />
Steege Construction<br />
Larrie Steenhard<br />
Bill & Janet Striepe<br />
Jean A Strottmann<br />
Harold & Dorothy Sundet<br />
Tatroe Electric<br />
Jon & Gloria Tehven<br />
Tenenbaum’s Jewelry<br />
William & Marilyn<br />
Thalacker<br />
Thrivent Financial for<br />
Lutherans<br />
Jill & Joseph Thunhorst<br />
Pastor Keith & Virginia<br />
Tomlinson<br />
Rev. Larry & Lois Trachte<br />
Trinity United Methodist<br />
Church<br />
Mary Ubben<br />
Darwin & Rebecca<br />
Uhlenhopp<br />
Norma Uhlig<br />
Bonnie Uriell<br />
Jerry & Susan Vallem<br />
Margaret A. Vaughn<br />
Roy & Mary Ventullo<br />
Vaughn & Mary Ver Steegt<br />
Julie M Vohsman<br />
Olive Vossberg<br />
Frank Voyek<br />
Barbara & Dean Wagner<br />
Ted & Deborah Waitman<br />
Fred & Edie Waldstein<br />
Arne & Marianne Waldstein<br />
Shirley Walker<br />
Marv & Mary Walston<br />
August & Barbara Waltmann<br />
Clarence Wedeking<br />
Evelyn Wedeking<br />
Lou Ann & Gary Weflen<br />
Jen & Matt Wells<br />
Harold & Marilyn Wente<br />
Marilyn M. Wente<br />
Russell & Betty Westmeyer<br />
Duaine & Charlotte<br />
Westpfahl<br />
Victoria Wickham<br />
Isabelle Wiesen<br />
Mary Wiesen<br />
William and Kathi Wild<br />
Jack & Iris Wilhelm<br />
Caroline & Olga Will<br />
Sally & Larry Williams<br />
Gary Williams<br />
Franklin & Mara Williams<br />
Tracy Wilson<br />
Stephen & Wanda Winger<br />
Patricia & Stanley Wise<br />
Lorna Wissink<br />
Tom & Janet Withers<br />
Darold & Diane Wolff<br />
Ronald & Janette Wolff<br />
Women of the ELCA of<br />
Nashua<br />
Robert & Jolene Wyatt<br />
Richard & Betty Young<br />
Douglas & Andrea Zahn<br />
Larry & Julie Zell<br />
Rev. Edgar & Verona Zelle<br />
Dorothy Juhl Zelle<br />
Warren & Barbara Zemke<br />
Marie Zwanziger<br />
Leland & Patricia Zwanziger
Thank you to our donors who pay tribute to loved ones through Memory & Honor Gifts.<br />
In Memory Of:<br />
Emily Adler<br />
Harold & Dorothy Sundet<br />
Mary Amlie<br />
Dr. John & Edna Brunkhorst<br />
Jim Arens<br />
Karen Arens<br />
Clele Baker<br />
Maxine Baker<br />
Louis & Alice Balvanz<br />
Clyde W. Balvanz<br />
Leonard Bauhs<br />
Adelheid Bauhs<br />
Virginia Becker<br />
Family & Friends<br />
Charles & Janet Bonzer<br />
Treno & Agnes Kramer<br />
Leon & Janice Mulford<br />
Stephen & Wanda Winger<br />
Loren Bergman<br />
Family & Friends<br />
Joyce & Richard Harms<br />
Estelle Bischoff<br />
Family & Friends<br />
Marvin & Eileen Behrens<br />
Elaine Ehlers<br />
Estelle Bischoff contd.<br />
Donald & Karen Meier<br />
David & Peggy Reinking<br />
Wilma Reinking<br />
Rev. Edgar & Verona Zelle<br />
Beryl Bjorgan<br />
Barbara Bjorgan<br />
Violet Bock<br />
Ethel Otto<br />
Margaret E. Braulick<br />
Dr. Charles & Jean Kromer<br />
Kathy Brooks<br />
Marilyn Korte<br />
Alene Brown<br />
Donald Brown<br />
Mark Mueller<br />
Gloria Buhr<br />
Warren & Barbara<br />
Hanneman<br />
Pat Larson<br />
Gladys Canfield<br />
Jean Canfield<br />
George Carter<br />
Cora Carter<br />
Francis Carver<br />
Dorothy Carver<br />
Richard & Kathleen Hardwig<br />
Eldon Clewell<br />
Laura Clewell<br />
Judy & Leon Glaspie<br />
Joyce Klintobe<br />
Mr. and Mrs. Richard Pagel<br />
Anna Corwin<br />
Richard & Loretta Corwin<br />
Eileen DeBower<br />
Wayne & Marietta Sargeant<br />
Betty Dienst<br />
Dr. Bill & Mary Lou Kelly<br />
Margaret Diercks<br />
Jennifer & David Matt<br />
W.H.’Shorty’ & Elda K. Diercks<br />
Dan Diercks<br />
Gertrude Dietz<br />
Mary Anne & Eugene Dietz<br />
Dorothy Smith<br />
Lou Ann & Gary Weflen<br />
Maurice Dooly<br />
Helen Dooly<br />
Josephine Dorman<br />
Mike & Sharon Jahnke<br />
Ruth Joy Drape<br />
Gene Drape<br />
Ray Ehlers<br />
Gracia Harms
Lloyd Everding<br />
Anna H. Everding<br />
Mary Fees<br />
Audrey Carmichael<br />
Treva Fenton<br />
Michael & Evelyn Aubrey<br />
Franklin Furniture Company<br />
James & Judy Meyer<br />
William & Anna Finck<br />
William & Ruth Schabacker<br />
Irma Fobes<br />
Dr. John & Edna Brunkhorst<br />
Madeline Dowell<br />
Eichhorn Haus Residents<br />
Hazel M. Blondie Fliehler<br />
Glen Fobes<br />
Gosling & Company<br />
Virginia Horton<br />
Pastor Eugene & Clara Ketterling<br />
Dr. Charles & Jean Kromer<br />
Audrey Lage<br />
Suzanne K. Pullen<br />
Sandra Roach<br />
Dorothy Rodibaugh<br />
Russell & Betty Westmeyer<br />
Edna Ford<br />
Jon & Carolyn Ford<br />
Arnie Fredrick<br />
Gloria Fredrick<br />
Family & Friends<br />
Ruth E Bongard<br />
In Memory Of:<br />
Peter Gambaiani<br />
Betty Gambaiani<br />
Joseph Grawe<br />
Mary Anne & Eugene Dietz<br />
Marlys Minnaert<br />
Hiltrude Gronewold<br />
Judy Engelbrecht<br />
James Gronewold<br />
Alice O. Hansen<br />
Rev. Arnold & Helen Imbrock<br />
Oliver & Grace Johnson<br />
Bill & Janet Striepe<br />
Mary Ubben<br />
Mary Wiesen<br />
Rev. Edgar & Verona Zelle<br />
Douglas Harms<br />
Dale & Donna Jung<br />
Charles Hart<br />
Alice O. Hansen<br />
Del Hartman<br />
Ardith E. Hartman<br />
Alfred Heine<br />
Anna H. Everding<br />
Leo & Anna Heineman<br />
Dennis & Judy Gamble<br />
Francis Heisinger<br />
Pastor Eugene & Clara Ketterling<br />
John and Hazel Holthaus<br />
Anna H. Everding<br />
Lavern Jensen<br />
Veda Bohlen<br />
Roland & Erma Clausing<br />
Al & Kathy Janssen<br />
Margaret Jensen<br />
Esther Lageschulte<br />
Nancy Jensen<br />
Jodie Iserman<br />
William & Esther Kammeyer<br />
Arvella & Darold Pipho<br />
Anna Kehe<br />
Robert & Sheryl Baumann<br />
Susan & Peter Downs<br />
Pastor Eugene & Clara Ketterling<br />
James Keister<br />
Helen Richmond Hencle<br />
Elmer & Flonnie Keller<br />
Virginia Knitt<br />
Art Kelling<br />
Orlin Kelling<br />
Ida Kelly<br />
Myrna Ross<br />
Louise Kerr<br />
Marlys Ellison<br />
Lura King<br />
Michael & VerJean King
Garmen Klumb<br />
Pastor Eugene & Clara Ketterling<br />
Scott Klumb<br />
Pastor Eugene & Clara Ketterling<br />
Raymond Knitt<br />
Family & Friends<br />
Alvin & Jeannette Bahlmann<br />
Adelheid Bauhs<br />
Marvin & Eileen Behrens<br />
Donald & Marlys Berg<br />
Roger & Barbara Bishop<br />
Eugene & Mary Jean Brown<br />
Roland & Erma Clausing<br />
Gracia Harms<br />
Willis & Jane Huck<br />
Carla Larson<br />
Dr. James & Maria Maixner<br />
Robert Mayeron<br />
Dennis Sandwisch<br />
Harold & Dorothy Sundet<br />
Shirley Walker<br />
Pauline Koch<br />
Ernest & Verna Brandt<br />
Mel Kramer<br />
Donald Leisinger<br />
John & Rosemary McKee<br />
Sandra Roach<br />
Darold & Diane Wolff<br />
Carl Kroemer<br />
Harold & Charlene Burington<br />
In Memory Of:<br />
Emma L. Kruger<br />
John Ylvisaker & Fern Kruger<br />
Frieda Kurtt<br />
Agnes Benning<br />
Marian Fasse<br />
David & Lorraine Gleason<br />
Judy Gleason<br />
Kurt & Julie Gleason<br />
Leigh Gleason<br />
Rebecca Gleason<br />
Jon & Karen Heimbinger<br />
Dorathy & Frank Jefferson<br />
Jerry & JoAnn Kramer<br />
Arthur Kurtt<br />
Robert Meier<br />
Marie Meyne<br />
James & Sheryl Moeller<br />
Jean M. Schmidt<br />
August & Barbara Waltmann<br />
Franklin & Mara Williams<br />
Lorna Wissink<br />
Chester Lageschulte<br />
Esther Lageschulte<br />
Mildred Lampe<br />
Lavern Lampe<br />
Emma Lawin<br />
Celeste & John Craemer<br />
Tillie Lewis<br />
Anna Ball<br />
Pete Long<br />
Elaine Ehlers<br />
Keith Lovejoy<br />
Beth Lovejoy<br />
Esther Lynch<br />
Mary Anne & Eugene Dietz<br />
Lou Ann & Gary Weflen<br />
Jean Lynes<br />
Patricia & Stanley Wise<br />
David Maricle<br />
Clyde Maricle<br />
Ruth Matthias<br />
Michael & Evelyn Aubrey<br />
Elaine Ehlers<br />
Alice O. Hansen<br />
Rev. Arnold & Helen Imbrock<br />
Oliver & Grace Johnson<br />
Rev. Edgar & Verona Zelle<br />
Irma Mattke<br />
AEA Bremwood Staff<br />
Dennis Mattke<br />
Mildred Meier<br />
Troy and Jody Groen<br />
Timothy and Joan Harringa<br />
Marlyn and Janie Hull<br />
Robert and Christy Kalous<br />
James Reicherts<br />
Rosemary Reicherts<br />
Dorothy Meyer<br />
Harley Meyer
Hattie Meyer<br />
S. E. & Mary Frances Meyer<br />
Mary Meyer<br />
Harley Meyer<br />
Shirley E. Meyer<br />
S. E. & Mary Frances Meyer<br />
Willard Meyer<br />
Harlan Bremee Family<br />
Madeline Dowell<br />
Pastor Eugene & Clara Ketterling<br />
Marcia Meyer<br />
Dorothy Rodibaugh<br />
Frieda E. Miller<br />
Dorathy & Frank Jefferson<br />
Richard & Diane Miller<br />
Harvey Miller<br />
Harley Meyer<br />
Helen Mishler<br />
Dr. John & Edna Brunkhorst<br />
Erhard & Geraldine Moeller<br />
Daniel Moeller<br />
Lavern Moeller<br />
Marldine Moeller<br />
Vernon Moeller<br />
Family & Friends<br />
Norman & Carol Herman<br />
Jerry & Susan Vallem<br />
In Memory Of:<br />
Eileen Moke<br />
Pastor Eugene & Clara Ketterling<br />
Otto Moke<br />
Pastor Eugene & Clara Ketterling<br />
Ethel Moquin<br />
Roger & Donna Nelson<br />
Loved Ones<br />
Rex & Norma DeLavergne<br />
Frieda Ottersberg<br />
Dr. Robert & Emily Miner<br />
Frieda Otto<br />
Marlys Minnaert<br />
Ronald & Janette Wolff<br />
Our Parents<br />
June & Tom Hicks<br />
Betty Peters<br />
Jeanette Bidne<br />
Veda Bohlen<br />
Ernest & Verna Brandt<br />
Laura Clewell<br />
Anna H. Everding<br />
Karl & Janice Moe<br />
Mr. and Mrs. Richard Pagel<br />
Katie Pals<br />
David & Lori Sharp<br />
Rex Phelps<br />
Margaret E. Phelps<br />
Walter Phelps<br />
Margaret E. Phelps<br />
Ervin & Lula Pipho<br />
Arvella & Darold Pipho<br />
Loretta Poehler<br />
Donald & Marlys Berg<br />
Rudy & Joyce Bjorkquist<br />
Ardith E. Hartman<br />
Laverne & Joyce Heyer<br />
Sylvia Poehler<br />
August & Barbara Waltmann<br />
Ray & Emma Porath<br />
Richard & Loretta Corwin<br />
Ruth Pries<br />
Beverly Perry<br />
Rev. Harold & Alvera Roschke<br />
Ronald & Kathryn Schaefer<br />
Alberta Rowray<br />
Duane & Ann Bahlmann<br />
Dr. John & Edna Brunkhorst<br />
Kettner Circle<br />
Mildred Rundle<br />
Wilma Cooley<br />
Marlene Fasse<br />
Dennis & Judy Gamble<br />
Debra Kloster<br />
William & Jolene McCurdy<br />
Harley Meyer<br />
Marilyn M. Wente
Jane Sauerbrei<br />
Gracia Harms<br />
Patricia Sauerbrei<br />
Richard & Betty Young<br />
Frances Schabacker<br />
William & Ruth Schabacker<br />
Andrew Schipper<br />
John & Lavonne Card<br />
Walter & Sharon Krambeck<br />
Rockwell Collins<br />
Nora Siemmering<br />
Dr. John & Edna Brunkhorst<br />
Elmer Snyder<br />
Sue & Rod Rowland<br />
Marie Sperlich<br />
Pastor Eugene & Clara Ketterling<br />
John Starr<br />
Leland & Patricia Zwanziger<br />
Margaret Elizabeth Stokes<br />
Carolyn & Jim Peters<br />
Amanda Thoms<br />
Brian & Brenda Meyer<br />
Ruth Till<br />
Helen Dooly<br />
In Memory Of:<br />
Alma Uhlig<br />
Roger & Ellen Bauer<br />
Jill & Joseph Thunhorst<br />
Norma Uhlig<br />
Irene Van Zee<br />
Dr. Dan & Carolyn Eggers<br />
Mildred Vogel<br />
Carla Larson<br />
Ernest & Mathilda Vogel<br />
Robert & Arleen Christian<br />
Odile Volk<br />
Burton & Delores Boevers<br />
Wayne Vossberg<br />
Jodie Iserman<br />
Mr. and Mrs. Richard Pagel<br />
Olive Vossberg<br />
Dorothy Voyek<br />
Frank Voyek<br />
Henry Waidelich<br />
Friends & Family<br />
Cathy Copic<br />
Robert and Deloris Copic<br />
Loretta Enos<br />
Anna H. Everding<br />
Charles and Ann Howe<br />
Pastor Eugene & Clara Ketterling<br />
Kathleen & Timothy McKenna<br />
Harley Meyer<br />
Jody Ochsner<br />
Marlys Richmann<br />
Mary Severson<br />
Paula Wehling<br />
Ivan & Elaine Ehrich<br />
Al & Kathy Janssen<br />
Emily Schumacher<br />
Jack & Iris Wilhelm<br />
Clarence Wickham<br />
Maude and Victoria Wickham<br />
and James Lacey<br />
Isabelle Wiesen<br />
Russell & Melissa Clarke<br />
R. Tod Highsmith<br />
Arlis & Dennis Sinclair<br />
David & Janice Van Erem<br />
Isabelle Wiesen<br />
Dorothy Wild<br />
William and Kathi Wild<br />
Arlis Wilharm<br />
Gerald & Darlys Liddle<br />
Mary H Withers<br />
Tom & Janet Withers<br />
Mark Young<br />
Richard & Betty Young<br />
Walter & Beverly Zahn<br />
Diane & Don Garner<br />
Cheri & Thomas Gronoski<br />
Betty Zell<br />
Larry & Julie Zell<br />
Marie Zwanziger<br />
Al & Kathy Janssen<br />
Leland & Patricia Zwanziger
<strong>Bartels</strong> Employees<br />
Marilyn Reinhardt<br />
Adelheid Bauhs<br />
Alfred & Ruth Disrud<br />
Laura Clewell<br />
Joyce Klintobe<br />
Mr. and Mrs. Richard Pagel<br />
Vance Dana<br />
Harold & Marilyn Wente<br />
Eichhorn Haus Dining Staff<br />
Marilyn Korte<br />
Lois Felderman<br />
Marlene Schroeder<br />
Jean Fredrick<br />
Chris Fredrick<br />
David & Merry Fredrick<br />
Bruce and Diane Holmes<br />
Miriam Frush<br />
Pastor Eugene & Clara Ketterling<br />
Craig & Jean Clausing<br />
Alfred & Ruth Disrud<br />
Donald Leisinger<br />
Pastor Lois Knutson<br />
Margaret A. Vaughn<br />
In Honor Of:<br />
Mary Lou Leary<br />
Maureen Engebretson<br />
Dorothy Mueller<br />
Harold & Marilyn Wente<br />
Bernice Mundt<br />
Burton & Delores Boevers<br />
Dale Ott<br />
Marvin & Janice Ott<br />
Bert Reinhardt<br />
Marge Reinhardt<br />
Marilyn Reinhardt<br />
Mildred Sanders<br />
JoLynn Dorrance<br />
William Spohn<br />
Teresa Spohn<br />
Doris Tharp<br />
Carol & Jim Nordhus<br />
Pastor Keith Tomlinson<br />
Dean & Sandra Soash<br />
Sandra Roach<br />
Judy Engelbrecht<br />
<strong>Bartels</strong> Lutheran <strong>Retirement</strong> <strong>Community</strong> was<br />
founded upon the spirit of giving. Though<br />
primarily funded by resident fees, <strong>Bartels</strong><br />
Lutheran <strong>Retirement</strong> <strong>Community</strong> depends on<br />
additional funding to enhance the quality of life<br />
for our residents and help us continue to meet<br />
our mission of enriching lives through quality<br />
services and Christian care.<br />
To learn more about ways to give:<br />
• visit www.bartelscommunity.org<br />
• call (319) 352-4540<br />
• e-mail bbridges@bartelscommunity.org
www.bartelscommunity.org 319-352-4540<br />
<strong>Bartels</strong> Lutheran<br />
<strong>Retirement</strong> <strong>Community</strong> offers<br />
a full range of services on a 20-acre<br />
campus: nursing care, skilled<br />
nursing and rehab, Alzheimer’s/<br />
dementia care, assisted living and<br />
independent living. With its<br />
Christian-based mission and<br />
residents first philosophy,<br />
<strong>Bartels</strong> gives residents peace of<br />
mind knowing they can move to a<br />
higher level of care when needed<br />
without having to leave the<br />
community they call home.<br />
Waverly’s only nursing center has<br />
evolved from a “home for the aged”<br />
in 1954 to a multilevel retirement<br />
community, offering a full range of<br />
health care and retirement living<br />
services on one campus today.<br />
<strong>Bartels</strong> Lutheran <strong>Retirement</strong><br />
<strong>Community</strong> recently expanded its<br />
vision with the addition of<br />
Eisenach Village, a townhome style<br />
living community that serves<br />
active adults over the age of 55.<br />
Eisenach Village is located just<br />
north of <strong>Bartels</strong> Lutheran<br />
<strong>Retirement</strong> <strong>Community</strong> on over 30<br />
acres.<br />
<strong>Bartels</strong> Lutheran <strong>Retirement</strong> <strong>Community</strong><br />
1922 5th Ave NW<br />
Waverly, IA 50677<br />
Non-Profit<br />
Organization<br />
U.S. Postage<br />
PAID<br />
Waverly, Iowa<br />
Permit No. 201<br />
Address Service Requested
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