De-escalation Strategies for Crisis Situations
De-escalation Strategies for Crisis Situations
De-escalation Strategies for Crisis Situations
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<strong>De</strong>-<strong>escalation</strong> Techniques<br />
• Three main factors to consider when confronted with a<br />
de-<strong>escalation</strong> situation<br />
• Self control – being aware of your own responses<br />
• Physical presence – taking a supportive stance<br />
• The de-escalating conversation - the strategies you employ
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