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Transformation: Corporate Development and IT<br />

<strong>Part</strong> 1<br />

Corporate Development – Introduction and Motivation<br />

Thomas Gutzwiller<br />

July 28, 2009


Contact<br />

• Office GW<strong>Part</strong>ner:<br />

Thomas Gutzwiller, <strong>Part</strong>ner<br />

GW<strong>Part</strong>ner AG – Gutzwiller Wachsmann <strong>Part</strong>ner<br />

Rehweidstrasse 4, CH-9010 St. Gallen<br />

Tel. 071 / 250 14 60<br />

Mail thomas.gutzwiller@gwpartner.com<br />

Web www.gwpartner.com<br />

• Office Executive School University of St. Gallen:<br />

Thomas Gutzwiller, Director<br />

Executive School of <strong>Management</strong>, Technology and Law (ES-HSG)<br />

Executive Education Campus University of St. Gallen,<br />

Holzstrasse 15, CH-9010 St. Gallen<br />

Tel. 071 / 224 75 03<br />

Mail thomas.gutzwiller@unisg.ch<br />

Web www.es.unisg.ch<br />

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Abstract of the Lecture<br />

The lecture treats the main challenges of business transformation and<br />

the alignment of corporate development and IT activities.<br />

It presents a holistic approach to business transformation projects by<br />

introducing an integrated model dealing with three main design areas<br />

“strategy”, “processes” and “information systems” and applying this<br />

model to various case studies.<br />

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Content of the Lecture<br />

The globalization of the world leads to an increasingly faster pace in<br />

business transformation. Enterprises have to adapt faster and even<br />

faster to the environmental changes in a global economy to remain<br />

competitive and to make sure they stay in business.<br />

In today’s information age this does not only mean to adapt business<br />

strategy and business processes but also to adapt information<br />

systems to the new circumstances. The fast adaptation trough large<br />

scale corporate transformation projects that change strategy, business<br />

processes and information systems is critical to ensure<br />

competitiveness for tomorrow.<br />

The introduction of new business processes and information systems<br />

typically takes years in very complex large scale projects. Many<br />

projects fail because of insufficient alignment between decision<br />

makers in business and IT. Unclear understanding of the overall project<br />

scope, undefined roles and responsibilities, unclear project processes,<br />

quality problems and resistance to change are some typical problems<br />

found in such projects.<br />

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Structure of the Lecture<br />

The lecture is subdivided into following modules:<br />

• Corporate development – introduction and motivation (<strong>Part</strong> 1),<br />

• Parallelization of corporate development and complexity reduction<br />

(<strong>Part</strong> 2),<br />

• Planning process and project portfolio management in corporate<br />

development (<strong>Part</strong> 3),<br />

• <strong>Management</strong> of large scale projects – integration of strategy,<br />

processes and information systems development (<strong>Part</strong> 4),<br />

• Quality management in large scale projects (<strong>Part</strong> 5),<br />

• Project management in large scale projects (<strong>Part</strong> 6),<br />

• Change management within large scale projects (<strong>Part</strong> 7).<br />

The lecture is accompanied by five case studies that are used to<br />

exemplify the contents of the lecture by applying the concepts to real<br />

situations in corporate life.<br />

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Goals of the Lecture<br />

The goal of the lecture is to understand the main challenges of<br />

corporate transformation and to demonstrate the application of a<br />

holistic project procedure model for corporate transformation projects<br />

with special emphasis on the alignment of business and IT.<br />

The course participant should understand and be able to explain<br />

• the main reasons for corporate transformation,<br />

• the relevant management processes to manage corporate<br />

transformation,<br />

• the interdependencies between strategy, processes and information<br />

systems, especially how this three levels interrelate,<br />

• the critical success factors for the successful accomplishment of large<br />

scale corporate transformation projects,<br />

• the main instruments of project, quality and change management and<br />

• the different types of resulting IT projects.<br />

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Case Studies<br />

• Western Federal Banks (in <strong>Part</strong> 1)<br />

• Entertainment Equipment Distribution D/A/CH (in <strong>Part</strong> 2)<br />

• German World Airlines (in <strong>Part</strong> 2)<br />

• Rotor Gourmet (in <strong>Part</strong> 3)<br />

• Bank Lione (in <strong>Part</strong> 4)<br />

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Literature (optional)<br />

• "Corporate Transformation and Restructuring. A Strategic Approach",<br />

Abbas F. Alkhafaji, 2001<br />

• "Project <strong>Management</strong>, A Systems Approach to Planning, Scheduling<br />

and Controlling", 2003<br />

• " Corporate Development", Siegwart, H., Mahari, J. (Hrsg.), 1999<br />

• "Leading Corporate Transformation", Robert H. Miles, 1997<br />

• "Corporate Comeback", Robert H. Miles (Gil Amelio), 1996,<br />

• "The Ten Keys to Successful Change <strong>Management</strong>", John Pendlebury,<br />

Benoit Grouard, Francis Meston, 1998.<br />

• "Projektmanagement ", Jenny, B., 2003<br />

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